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Connect IQ™ Store App Complaints & User Negative Comments 2024
Connect IQ™ Store app received 104 complaints, negative comments and reviews by users. Have you ever had a bad experience using Connect IQ™ Store? Can you share your negative thoughts about connect iq™ store?
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Connect IQ™ Store for Negative User Reviews
✓ Trouble ConnectingI’ve got a brand new Approach S62, try connecting it to the ConnectIQ app and it won’t even register. Nothing wrong with Garmin golf app or Garmin connect, they both work fine. Just the ConnectIQ app isn’t working. Please fix this ASAP.Version: 2.0.1
✓ New Version Not ClearHi Sorry Garmin. Finally managed to get into latest update and eventually connect with server. This latest version seems really slow. Layout of this new version is really awful - not easy to look at or intuitive to work around. Also seems like I need to connect my devices to see what I have which I never did before. This version seems like a huge backward step. Developed to the point of no longer being useful. Development for developments sake is not always a good thing. Let’s have a bit of a roll back or at least a real tidying up in presentation terms in the next update..Version: 2.6
✓ Garmin is lost. Latest update still garbageWhat has happened to the icon for connect iq. It is not displaying on my iPad. Just the button with framework. What’s happening update still not fixed.Version: 2.0.1
✓ Weather not working -ShameHi all I received my watch tactic delta on 7 July l, the weather app is not working I enabled location to always restarted phone watch nothing happens. The app keep showing something went wrong watch keeps showing waiting for connect app kelts app running background, this is very disappointing I waited for a month for the watch. 70$ watch shows weather man so what’s the point of buying your product What is the solution to this the web article shows a patch was released clearly the problem is not fixed, regarding your website that should have option to upload photos video of problem too..Version: 2.1
✓ Make more kids ones plsMake kids ones.Version: 2.17.2
✓ Does not workI have brought my vivioactive 3 music and I can’t install anything I tried everything.Version: 2.3
✓ BluetoothThis app was working fine. A month ago it no longer had a Bluetooth connection displayed yet the Garmin Connect app worked as advertised. I have deleted and loaded IQ and still has the same fault. It is now very frustrating as I wish to personalise my Forerunner 735XT but can’t..Version: 2.1
✓ Bad UXUX is horrendous, almost impossible to download faces or apps and can sometimes take days..Version: 2.12
✓ Good butIt’s a good app but one thing nothing will install at all.Version: 2.16
✓ Crashes oftenIt’s a shame that the Garmin watch relies on this IQ App Store as it’s pretty rubbish. It crashes regularly for seemingly no reason and the choice of watch faces and apps is not great. The Garmin connect app however works well so I hope they upgrade this app soon to match the level of experience you get when using that..Version: 2.0.1
✓ Waste of time!I have a Venu, but it won’t actually download anything onto it they just stay in the download queue. Each time I open the App I get a message saying an error has occurred! Have tried resetting and rebooting, but still nothing. Complete waste of my time..Version: 2.1
✓ IPad version plzAny chance you folks can make apps that work with an iPad Pro in a standard landscape mode (which is normal with the keyboard)? Since I now work online, my iPad has replaced my computer and phone. It’s a bit lame to have to turn it sideways and pretend it’s a quarter of its actual size when using Garmin apps. Thanks..Version: 2.12.1
✓ TrashTrash I make my own watch faces I try to download it it doesn’t work.Version: 2.22
✓ Useless AppMy Instinct Solar does not show up when I go to My Devices. It shows that I don’t have any device connected. When I click to manage devices all I get is a link to Garmin support even though I can use the Garmin Connect app with it just fine. Tried removing the watch from Bluetooth connection and just get more of the same. I see other reviews for the same problem from over a year ago and Garmin still can’t seem to figure this out. As others have pointed out….why isn’t all of this in the Garmin Connect app so we can manage it all from the same place?.Version: 2.15
✓ Endlessly FrustratingFirst off, let’s be clear, this isn’t an app but rather a digital torture device. You’d think an app from a multi-billion dollar company would be at least marginally better than one built by Jerry and Cleetus in the shed behind their mom’s house, but you’d be wrong. The first problem is the constant trouble syncing. Over and over you’ll get the little red circle with an exclamation point, and despite doing everything from hitting retry to reinstalling the app it’ll keep happening. Now whether it’s actually struggling to sync or just claiming to be struggling to sync I can’t say. Even when I receive the error icon I can still send data back to my phone, so who knows, maybe it’s syncing maybe it’s not. Secondly, the IQ App Store will not display apps it doesn’t believe are compatible with your device, even if they claim to be, and if you round about find the apps you want by using your browser it won’t let you download them. In my case I have an Edge Explore unit which should be compatible with the Bontrager light control app according to the compatible device listing on the app data page, but the IQ App Store disagrees, and insists I add a compatible device to my account to download the app. This leads to my last gripe; good luck getting support. Garmin is more than happy to take your 200, 300, 500 dollars, but they’re sluggish in assisting you with getting it or this required app to work..Version: 2.1
✓ Ok but....When downloading apps from Garmin IQ I get a “Install Queued” message and it takes up to 1 to 2 hours for app to appear on my Venu - this is really frustrating! Why does it take so long? Please fix this issue and I’ll happily upgrade my rating..Version: 2.4
✓ Used to work well, now agonizingly frustratingI used to enjoy finding new watch faces, apps, widgets, and data fields using this app. But now it won’t stay connected for even five seconds before flashing a “Something went wrong” error message. Worse, when you click on the troubleshooting links, there’s no content. This app has become an absolute nightmare to use. You’re better off using the web app via Garmin Connect. It’s not nearly as pretty or functional, but hey...it actually works..Version: 2.7
✓ I can never get it to connect to my deviceI can never get it to connect to my device even when it is already connected to the connect app. It lists my device but never allows it to connect..Version: 1.2.1
✓ TerribleHaving issues with the app for 2 months now . Unresponsive to install apps , can’t even uninstall ones I’ve previously installed ! Garmins customer support is atrocious !.Version: 2.5.1
✓ Server failedI tried many time to log in to the app. It failed every time. Don’t know why..Version: 2.20
✓ Garmin apps are trashGarmin watches are great, their apps are trash. The last update on this one has made everything sit in queue forever and never officially update to my watch. Also, 3rd party apps are having insane issues so good luck with that. Next, whatever firmware updates Garmin released do not help other developers. Pay-for watch faces might have better results, but not always. Heck, weather and sunrise/sunset data isn’t even working on ANY watch face I use including Garmin’s crappy watch faces. Garmin is really testing me lately on continuing to use their product or use another brand..Version: 2.24
✓ Unpredictable. Unreliable and unhelpful.Most of this time, it simply fails. Fails to connect, saying “Bluetooth is off” when it patently is ON! Fails to update Settings on watch face, with message “something went wrong, try again” - utterly pointless and unhelpful. Literally impossible/difficult to uninstall Watchfaces or Apps. Given how easy it is to develop Apps and manage applications, this is an abject failure by a company as big as Garmin, to manage a critical application with the competence needed to keep customers engaged and happy with their overall proposition..Version: 2.8
✓ No. Save yourself.Just “NO”. I had to download software (Garmin Express) on my PC. Then download Garmin Connect App to track my stats. Only to still need another Gamin Connect IQ app to change features on the watch I paid $300 for. Ohh. You also want music? Make sure you have a compatible streaming service bc even though it connects to my iPhone it doesn’t load a playlist unless you have streaming services compatible with 90’s mini disc players. Save your money. Buy an Apple Watch..Version: 2.8
✓ App unusable.Working in App development I understand basic testing is fundamental to a good app. The latest app update does not let me log in as it is stuck in a constant loop for EULA acceptance despite trying to use another account, existing account or creating a new account. Surely Garmin Development is better than this?!.Version: 2.12.1
✓ Should be called “Invalid Http Link”.Has never worked. I always get an “Invalid Http Link” error message. Been waiting for months for Garmin to fix..Version: 1.1.0
✓ Please just make it work!I never had any problems when this was integrated into the main Garmin connect app, but now it's just constant bugs and failing to connect (ironically). Never mind"beat yesterday" - the same as five years ago would be nice 🙄.Version: 2.8
✓ Primitive interfaceIn this day and age I didn’t expect to see such primitive way of configuring your watch faces, come on Garmin pick up your game and make the expirence more interactive..Version: 2.13
✓ Does not workThis app is garbage - it has no way of identifying and connecting to my Garmin, though the Garmin Connect app is able to..Version: 2.0.1
✓ Overwhelming Privacy concernsGiven the privacy concerns of third party developers offerings, and absolutely no concept of this impact by Garmin themselves; it would be great if we could sort by apps that unnecessarily need access to my private data and those that do not. More information from Garmin on how third party developers use our data is needed. Why does a watch face that *only* displays the digits of time need access to all my health data? They don’t. Garmin, start caring about your customers. The next thing is, Garmin needs to silo our data before it’s accessed by third party developers..Version: 2.24
✓ DecentThe watch faces kinda work but app for farming don’t word.Version: 2.4
✓ HELPI can’t get my forerunner 35 to connect to this app, there are no sign in or log in buttons..Version: 2.4
✓ TerribleThis app is super clunky, error prone and not well designed. Hard to update my Garmin watch and often has errors after updating..Version: 2.14
✓ Watch facesIt would be nice, if before I downloaded a specific watch face, it said that watch face cost money. I shouldn’t have to read through the description, of that watch face, to realize that it cost money. A feature putting the price next to the watch face would make this less annoying. It’s a watch face, not an app. It costing money seems a bit excessive in the first place. I spent enough on the watch, I’m not spending money for a watch face too..Version: 2.1
✓ Bluetooth keeps dropping out in this updateI normally find the Bluetooth connection fantastic and get my notifications without a problem but since this update I have had issues almost every hour!.Version: 2.0.1
✓ Won’t connectWaste of time. Makes me regret buying a new Garmin watch. You’ll see the watch for sale on marketplace shortly. Won’t even connect to my watch. Researching the issues and I’m told to delete all Garmin apps and forget my watch from my phone Bluetooth and start all over. No thanks. I’ll just stop buying Garmin. Seems they can make watches to connect to satellites all over the world but fail at creating apps that work..Version: 2.25
✓ Good app but…For the most part, I love the app but what really irks me is that under the strength training tab, they have a whole bunch of exercises I’ve never heard of but no ability to manually enter exercises. For example: try to enter or find incline bench press…. You’ll find a couple odd exercises that are similar enough for me to know that if I use it, it really means incline bench press. I just want simple and to be able to type in the exercises I do and not have to search through a litany of fancy sounding names and not what I want. This shocks me too because everything else I’ve ever used from Garmin has been super simple and user friendly! Garmin, please fix this! I’ll be happy to write another review after you do!.Version: 2.17.2
✓ Incredibly DatedAside from looking like an app made for an iphone 3G, it has zero navigation and zero filtering. Meaning it shows you everything useless you can't even install, what's the point.Version: 2.23.2
✓ App crashesPlease look into why the app is crashing when you go to save settings in a watch face..Version: 2.13.1
✓ CrashingSince we did the update, this app crashing every day... not work at all... Please fixed!!!.Version: 2.0
✓ TrashThe Garmin apps for the watch are by far one of the worst and most glitchy and unreliable apps I’ve ever used simple. Don’t waste your time if there’s an aftermarket app use it!!!!!! Believe me you’ll thank me later..Version: 2.8
✓ No Filters for your WatchPretty good app but I think it would be great if you could filter Watch faces and anything else to suit the Watch/s you have. It would save looking through hundreds to find only some work on your Watch. Same goes for workouts. This should be an option..Version: 2.12
✓ IPhoneIt is not connecting to my son’s iPhone and he is very happy most every day but this app made him a different person. It didn’t connect to his iPhone and he now has a broken screen so this app is terrible and needs much more work for iPhone..Version: 2.3
✓ Good, but...Good app. Gives all the info I need and more but would appreciate if the app could sync ALL stats between multiple watches so I could use more than one device, eg body battery etc.Version: 2.20
✓ Not workingMy watch changed to a watch face I’ve never seen in my life, and won’t let me install the one watch face I have and like. It wouldn’t show me any miles for runs until I synced my watch, on my watch it would just show a ? In a diamond next to my run and during my run in the run app it would just start counting up crazy numbers instead of 1.2 miles. I managed to fix this problem at least in the question mark diamond thing but just syncing it to kilometers and back to miles but I want my watch face back and a normal running count. It won’t let me sync anything and I’m afraid to uninstall and try again.Version: 2.7
✓ Really poorHuge connections issues, may connect long enough to change a watch face once every 40-50 tries. Poorest smart watch apps I have encountered Suunto and Apple beat it hands down, won’t be upgrading my fenix 3hr for the fenix 7 will look elsewhere purely in the back of the Garmin apps. Far too slow, fiddly and mostly unusable.Version: 2.14
✓ Don’t useFirst off, what app have a second app just for watch faces and extras for the watch?!?! Tired to upload a hiking app several months ago and removed the app and uninstalled the hiking app from the app. After not being able to get the app to stop instillation, I had to wait for a complete upload and then remove because it was crashing my phone. Tonight, wanted to see if I could put a photo on the watch face and once again, the app failed, couldn’t stop instillation once stated then had to delete the app again. Frustrating is saying it nice when it comes to this app. It has so much potential, but not there yet. Most in app purchases have less the 3 stars per app. Garmin watch is amazing but don’t use the extras they try to sell yeah, it’s by a 3rd party..Version: 2.5.1
✓ Does not discover deviceI have repeatedly tried to use this app. I have reset both the phone and the watch. I have uninstalled the app multiple times. It will not discover my approach s42. Other Garmin apps recognize my watch. It’s just IQ that I’m having the issue with. I would like to give a better review but it’s nothing more than looking through a store front window at everything I can’t have if it doesn’t recognize my watch..Version: 2.25
✓ How come this is happening?Error message pop up every single time when uninstalling the app. Watch face can not be open after installed onto my Penix 6 x pro..Version: 2.5.1
✓ Why does the ‘My Device’ tab only work sometimes?When I go to the ‘My Device’ tab, usually I get an error saying ‘Something wen wrong. Please try again’. I tried reinstalling the app, restarting my phone and watch. It just refuses to load. When you uninstall a face from the app, you can still see it in the watch even after syncing the watch through the app..Version: 2.9
✓ Please license watch faces or allow more health stats displaysThere is certainly a range of watch faces to choose from. However, when I attempt to create my own watch face from an image on my phone, I am left with only choosing the time, step counter, and date. For such an advanced watch, I would hope the app would allow you to add more data to the watch face (and allow you to adjust the angle). With a circular watch face, I may want to angle my pedometer display vertically (or curved around the bottom of the display) rather than just a flat horizontal piece. I would love to see this developed more to make the user experience much more enjoyable/functional. I would also pay for licensed watch faces (Marvel/DC) if that were an option….Version: 2.10
✓ Just stopped workingAll of a sudden today, my Vivoactive 3 just went to the default watch face. I figured it shouldn’t be a problem, but I was wrong. Every time I even open the Connect IQ store app, it ruins my watch/phone sync capability. I have updated the app and reinstalled it. It still does not work. It won’t install my custom watch face back to the watch. To add insult to injury, every time I try something new (updating, reinstalling, re-sign in), I end up having to power down my phone and restart to get my watch to sync back to my phone. Pitiful..Version: 2.2
✓ Great watch, poor applicationNumerous bugs when using the connect iq app. The sync doesn’t work unless you go back to the connect app, manually refresh, then go back to the connect iq app. Uninstalling applications and watch faces always results in an error, however it does actually uninstall them. Again it needs a manual refresh to reflect this. Very poor implementation and not tested..Version: 2.6
✓ Terrible appAlthough there is a large range of faces and widgets, the app is extremely slow and clunky, and to download more than one thing at a time gives the message “something went wrong” over and over. Slow download speed for pretty small files, which wouldn’t be a problem if it would download the first time. You’d think one of the biggest watch companies would have a better app. Also why is this not part of the connect app?.Version: 2.6
✓ Venu 2 Plus will not connectMy new Venu 2 Plus has a “Not Connected” status whenever I try to manage my device within the IQ app. I’ve triple checked that Bluetooth permissions are granted for this app, and I haven’t had any issue linking my watch to the regular Garmin Connect App— just IQ. After a google search, it seems other new Venu 2 plus owners are having this same issue. Not a great first experience with Garmin even though I like the watch itself. I’ll re-review this app when the issue is fixed, but for now the app is basically unusable because I cannot properly customize and add features to my new watch..Version: 2.12
✓ Problème mise à jourBonjour depuis la dernière mise à jour mon capteur de fréquence cardiaque ne fonctionne plus. J’ai également des problèmes de batterie, d’écran tactile qui ne fonctionne pas bien et de distance erronée pour mes courses. J’ai complètement réinitialisé la montre mais les problèmes demeurent. Pourriez-vous m’aider svp? Merci.Version: 2.0.1
✓ Unable to adjust watch face settings without wifi/network.If I’m connected to the watch via Bluetooth, why does the app need to be online in order to adjust watch face settings that are installed on my watch? Im out of service a lot and most of my watch faces can’t be adjusted on the watch. Very inconvenient and unnecessary. Please fix..Version: 2.16
✓ Not ConnectingNot Connecting to IPhone.Version: 2.1
✓ Custom watch faceThe custom watch face design could use some work. It needs more options for fonts and colors. All of the options aren’t very customizable and are kinda ugly. Also, you can’t change the size of the time which sucks..Version: 2.10
✓ Can't download anythingBeen using my Venu since the release last year and only today using this IQ app. I only wanted this app in order to change watch faces. It automatically tries to download deezer (never used before) and the menstrual cycle app. The downloads get stuck and I'm unable to download anything else. Tried cancelling them, removed and reinstalled the app, won't let me cancel them and it's preventing me from doing anything else..Version: 2.1
✓ Another update another set of watch faces disappearC'mon Garmin, its like every other update of yours deletes my watch faces and will not let me reinstall them until you update your update! #bebetter.Version: 2.12
✓ Something’s wrong latelyLately, each time I try to connect to this app, for instance to change settings on my watch face, it throws my fenix 3 into rebooting mode, and I am getting a message “ network connection error” on the Connect IQ, followed by “ We had problems loading settings to this device, try again”. every freaking time irregardless of the Wi-Fi network I am on, so I know it’s not my Wi-Fi net work it’s day, her net work, and how they connect with Garmin devices. Very annoying and unfortunately making all my loaded contacts useless since I cannot change settings..Version: 2.21
✓ What is this?This app is bad. It reminds me of some jailbroken iPhone App Store. There’s Chinese writing in some of the titles and the layout is all over the place. The watch face options are horrible and most aren’t free. I know this isn’t an Apple Watch but it is surely a competitor and this App Store does not compete. I hope a complete overhaul is done and things like paid watch faces are removed in favor of Garmin made, free watch faces (the watch is already expensive enough).Version: 2.15
✓ BrokenDon’t know what you have done but I need to keep removing my device and re connecting to get them to work.Version: 2.17
✓ Cannot no longer get this to pair with watchI have tried uninstalling, unpairing, reinstalling, re- pairing but still no connection to either Fenix 5s or Fenix 6..Version: 2.19
✓ Stopped workingThis app worked well for a few months. I was able to install and customize apps and watch faces on my Garmin Venu SQ. Then, today, for no apparent reason it just stopped working. When I start the app, it goes to the “Welcome” screen, asking me to read the EULA, as if it were the first time I’ve used it. I go through that, and get to the settings screen for my watch face, but when I ‘Save’ my changes I’m immediately taken right back to the Welcome screen. (And, of course, my changes are not saved or applied to my watch.) I’ve rebooted my watch AND my phone, updated my Garmin apps, uninstalled and reinstalled the apps, and even deleted and reconnected my device. No change. I’m really regretting my Garmin purchase at this point (and I’ll definely warn anyone who asks to steer clear of their watches)..Version: 2.13.1
✓ Unable to use watch faces from appTried multiple times to upload new watch faces to my 6s sapphire. Gave up and use the desktop express application which worked fine..Version: 2.0.1
✓ Garbage appI swear this app just never works. Always crashes. Spinning wheels of doom. Updates never really seem to fix anything. I love my Fenix 5 but think I’ll switch sine the app is so bad..Version: 2.6
✓ Stopped working and removed my purchasesWoke up on October 27 2021 to find all of my watch content removed. There appears to be no record of my purchases either. Also, some content no longer uploads. Otherwise a fine app :(.Version: 2.11
✓ I expect way better from a multi billion dollar company.The whole experience of the Connect IQ store feels like it was made by Larry, Moe, and Curly in their mom’s basement. Here’s the issues I have with Connect IQ. (For reference, I have a Fēnix 6 Standard Edition) 1. It is very unstable and buggy. a. There are many watch faces that I would prefer to use from Connect IQ, but they make navigating anywhere from the watch face very slow (even watch faces made by Garmin themselves.) Therefore I just resort to using the stock watch faces. b. Even widget glances downloaded from the store will add delays to the UI. 2. The face it tab in the store could also use some improvements… a. It should take advantage of the round watch screen to where you can angle the metrics and clock on top of being able to move them around. b. there needs to be like a grid to help with centering the metrics and clock. c. There needs to be better shading/contrast of the metrics and clock because they are hard to see against the picture you add. d. There needs to be more metrics instead of just steps and the date. 3. When downloading apps there isn’t even a progress bar to show how much the app has downloaded. In general, the overall quality of this app is trash and I expect way better for a $500 watch..Version: 2.15
✓ Good when it worksRecently I tried to change my watch face and every time I connect it to this app my watch crashes and restarts. What’s up with that?.Version: 2.7
✓ Won't connect to watchLoads of Garmin customers on the support page can't connect with IQ even though Garmin Connect is connected. Not a word from Garmin about what they're doing to fix it. Deplorable customer service..Version: 2.15
✓ Settings issuesApp was good until the settings page became blank. I can no longer change the settings on my downloaded apps, data fields or watch faces.Version: 2.12
✓ Faces are crashedMy watch face was changed to the uninstalled one after software update, once I uninstalled Again, it goes to default and can’t change back to any other face. I don’t know what to do, luckily, I am not alone when I saw the comment here. Mine is iPhone 11, Venu Sq..Version: 2.5.1
✓ Where is sleep?Now with the last update, Sleep is gone in Garmin Connect but still on the Watch….Version: 2.23.2
✓ Cannot find deviceDownloaded the app says no device when I am already connected through connect and connect golf. Tried the fix unload and reload and still no device found. I’m not going to bother reloading. Device is on the compatible list..Version: 2.19
✓ Can't find my watchI have the Garmin Vivomove HR and this app doesn't seem to recognize it. No matter what I do it doesn't show my device.Version: 2.9.1
✓ Watch faces won’t workUnfortunately I am unable to update my watch face for my Fenix 5X. I have an error sign instead of the new watch face following syncing with the connect app. Uninstalling the watch faces and rebooting the watch does not work either..Version: 2.0.1
✓ It’s okayI used to be able to easily change the background of my watch with easy. But recently, whenever I try to install a background, it says ‘device connection error’. This then prevents me from using any different background from this app. If I am doing something wrong, please let me know as I would like to use this app to its full potential..Version: 2.4
✓ Good but...... the connectivity requires work. Installed on an iPhone 11 connecting to a Forerunner 235, the app status rarely matches the watch status. Generally, I need to leave it for 24 hours before making another change or trying to uninstall a watch face. As an example, I’ve got a personalised watch face installed but the app states it is queued to install, so I can’t replace it. The potential is there..Version: 2.5.1
✓ Not changed in yearsHave had 4 Garmins and can’t remember much change to this format over the years. Choice of watch faces very uninspiring and most want payment. Often go on to have a look and the same old stuff and it doesn’t download smoothly if you do choose something. Be good if garmin themselves offered/ developed some better watch faces.Version: 2.22.1
✓ Can’t find SpotifyI can’t find Spotify in the Garmin store to download onto my watch. Please help, this the whole reason I bought my watch to begin with..Version: 2.3
✓ Most crash-prone app I’ve usedParticularly annoying when you have to fill in a form on a widget, but you can’t leave the app to copy a phone number, for example, as it will have restarted by the time you come back. It’s dreadful. I expect they’ve paid for 5 star reviews as I know many people who use it, and everyone says has similar frustrations..Version: 2.20
✓ Crap AppOne of the worst app I have ever used.Version: 2.2
✓ AverageApp is poor in operations, glitches and can’t connect to watch, won’t install anything new e.g. new watch face, very frustrating. Please fix bugs.Version: 2.7
✓ Not workingMy husband bought me the Venu sq and I was excited to personalized the watch face. I go looking for some squared faces and there is none, the only ones I could find ask for payment options and redirect you to a website and it just seems sketchy. Not only that, the app says my watch is downloading 30 apps... I just dowloaded this app and it has 30 pending apps? It would make sense if could see what apps are these but nowhere to find that list. Okay, so let's wait and see the downloaded apps and if they don't work for me just delete them, nope, they are taking forever to download... I tried creating my own face watch but it is not working... I guess I should go back to apple watch cause it is taking forever to do one simple task....Version: 2.21
✓ App doesn’t workCannot seem to connect my new Fenix 5splus to the IQ app. Can’t find my device despite multiple resets/ uninstalling the app??.Version: 2.0.1
✓ Watch faces don’t loadAfter latest update - I’ve noticed that my downloaded watch faces do not load onto my Fenix6. I’m just getting the error of the logo Qi!. Instead I’m having to use the watch faces that come with the watch..Version: 2.20
✓ Cant load watch facesAttention needs to be given to the watch face loader or stop bothering including the feature. 1 hour down, installs “queued”, lost one face and a lot of “oops, something well wrong”..Version: 2.6
✓ Download issuesEvery time I want to download a new watch face. I need to download an install latest software on my Epix Pro 2 again and again. It take a long time and it is very annoying. Please fix..Version: 2.25
✓ Constantly loads and glitches can’t do a thingThis is embarrassing for a company like Garmin. Can’t access any menus items or watch faces because it constantly has spinning loading symbols. When it finally stops I click on an area and it says I can’t do anything while loading, then it spins indefinitely again. This app is trash.Version: 2.6
✓ Not staying connected to the watchFenix 6x sapphire, not maintaining connection. Waste of time with this app and the related one.Version: 2.22.1
✓ Not for iPhoneDidn’t use the app for a hot second, went to log in and it wants me to read the user agreement. Okay, but when I click on it I can’t get out of it. If I click on United States, I can’t escape that. I close out of the app, it takes me back to the user agreement. I delete the app and redownload, that doesn’t work! I laughed a little to keep from crying. Apparently it thinks I have a back button, but alas I do not..Version: 2.15
✓ Can’t get it to sync with any garmin deviceI’m running the app on an iPhone 13, have previously been able (on older iPhone models) to get the device to sync with my garmin, but it shows no device paired, and when I try to add a device I get a screen that says “Server Connection Error” and that it’s having problems talking to the garmin content server…this has been going on for many months without a change. Deleting and reinstalling the app does nothing, getting a new watch and setting it up in Garmin Connect does nothing…I’m at a bit of a loss. Short of getting a new phone I’m not sure how to access Garmin IQ to download new fields, apps or watch faces….Version: 2.25
✓ Doesn’t work with VenuThe app connects to my Garmin watch, however any installs/updates go nowhere. The timer spins around on the app, but that’s about it. The only way I can manage my watch is by using Express on my laptop, which is a bit inconvenient..Version: 2.1
✓ Really bad appI’ve had a Garmin since 2018 and the in app has never worked properly. When I download widgets/watch faces it says installing for upto 20mins then disappears and the widgets/face don’t get downloaded onto my watch and don’t appear as installed in the in app. I thought this app would have improved over the years but hasn’t. Zero stars!.Version: 2.22
✓ Pain in ass to install watch facesThe worst smart watch app!!!!!.Version: 2.9
✓ Very poor Bluetooth sync to fenix 5x plusSync with my device is poor, slow and unreliable. Often doesn’t work without toggling my iPhone X Bluetooth on and off. My widgets often don’t sync and update (SuperCal and quick forecast) so their fields are blank. Unnecessarily frustrating for something that should be very simple..Version: 2.0.1
✓ Can’t customize watch facesI’m having problems customizing the metrics on my watch faces. I noticed the problem with a recent download and thought it must be the individual watch face issue. So I uninstalled the watch face, reinstalled and tried again. Same issue. I then attempted to customize other watch faces that I had previously been able to customize and had the same issues. Anytime I hit settings to customize the faces the app stays on a black screen. This happens for any watch face I install. I have uninstalled and reinstalled the connect IQ app and am still having issues..Version: 2.16
✓ Buggy and unreliableThere’s always something wrong! It always crash no matter what you do. Poorly written software for a highly expensive watch..Version: 2.4
✓ Bug fixesWould really like at least ‘some’ detail on what bug fixes are..Version: 2.18
✓ Face it not workingI m not able to install watch faces.Version: 2.1
✓ Don’t download theirs if you want yoursI downloaded a very poor quality watch face to see what it looked like and now am unable to load my photo face again as it keeps saying there has either been a problem and to try again or that it is in a queue!!! Very very poor 😡😡😡.Version: 2.2
✓ Doesn’t WorkNo matter what I do, the app will not detect my watch, despite the regular Garmin Connect app working as normal. Why is this even a seperate app?? Why not just integrate it into the main app. Poorly thought out. Poorly implemented..Version: 2.13.1
✓ It was great, but it is getting buggy latelyI used this app for 18 months with no issues, but lately, it has been crashing at least once per week. In order to get it working again I have to delete and reinstall. Features within the app have become problematic as well: The “add data” feature on “my Day” often won’t open the function that I want to update. So I may click on hydration or blood pressure and it will simply return to the home page with no options for updates. I get around this by scrolling to the bottom and selecting “edit my day” then canceling the page. Then I can add new data. While on the subject of “edit my day” I have turned off both “yesterday’s statistics” and “last seven days statistics” but the app stubbornly continues to show “last seven days”. Overall, a product that I once would have given a 5 is now at best a 3. I find another app with similar features that works with my watch, I would strongly consider using that instead of the garmin app. My watch is a Venu SQ I am using an IPhone XS and running the latest update of IOS 16..Version: 2.20
🙂 Connect IQ™ Store Positive Reviews
Connect IQ™ Store works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Connect IQ™ Store.
⛔ Connect IQ™ Store Problems
