Prequel: Photo & Video Editor App Negative ReviewsPrequel Inc.

Prequel: Photo & Video Editor Negative Reviews

4.7
4.75243 star

Total 154 Negative Reviews

Prequel: Photo & Video Editor App Complaints & User Negative Comments 2024

Prequel: Photo & Video Editor app received 154 complaints, negative comments and reviews by users. Have you ever had a bad experience using Prequel: Photo & Video Editor? Can you share your negative thoughts about prequel: photo & video editor?

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Prequel: Photo & Video Editor for Negative User Reviews

Keeps taking moneyPrequel keeps taking my money even though iv cancelled my subscriptions..Version: 2.10.0

Expensive Pay WallI’ve been a user of the app for a couple years now and I loved it. But over time all the filters I liked to use became blocked by needing to buy a subscription. Not even a monthly one at that five dollars A WEEK. It isn’t worth it anymore to have the app because all my saved filters get deleted when they decide they’re now too popular for the general users of the app who can’t afford to pay an average of 20 bucks a month (240 bucks a year) for an app. They say that they have 300 filters that aren’t blocked by a subscription but anyone who has the app can attest that the ones that you’re going to want to use are unavailable to you. Almost any filter applying to a popular aesthetic (I.e. vintage, indie, academia) is unavailable to you. The app is also quite buggy, it crashes quite frequently, is slow to load content, and won’t allow you to listen to music or any content on your phone while in the app..Version: 2.41.0

SlowI dont know if its just me or the app is very slow and glitchy, but other then that great app..Version: 2.0.10

CAREFUL! I would -10 stars if I couldThey stole my money. I found this app in an Instagram ad and signed up for the 3 free days. I canceled the app the next day because I didn't like it, most filters are already available for free in other apps. Then I realized today that they charged me $7 even though I canceled the subscription. This app and development team are rogue and are just stealing people's money and making it enormously difficult to unsubscribe. I sent an email with proof that I'm not subscribe in the application and I was still charged. I've already escalated the problem with Apple and my bank. Hopefully they will work this out. This app doesn't deserve to be on App Store or in Instagram ads..Version: 2.8.2

Where’d everything go?There were so many fonts and horror filters available not to long ago. Really sucks that they got rid of them! And I have premium :( Won’t have it for very much longer!.Version: 2.45.0

New updateI loved the app before you made the new update in February so you don’t have to change everything back but it would make me really happy if you could switch the abberation back to how it was before December alot of people are unhappy about it but other than that i have had your app for over a year on my phone and i love it so much please change it back i also use your app every day so it would be very helpful thankyou..Version: 2.24.0

BlankIve restarted my device but still does not work & uninstalled and reinstalled many times already.Version: 1.16.30

Another money grab appThis is another money grab app advertising “trendy” stuff but when you install it a weekly subscription of £4.99 is required in order to even try and see if advertised thing works. We have these app reskins every now again floating social media, cashes in on forgotten cancellations and once the cash flow dries, reskins app and here we go again. In comparison, full Adobe Photography suite is £10/month, which half of this parody, while giving you full set of cartoon and other filters with much greater control over end result..Version: 2.20.2

This used to be the BEST APPThey literally put every single effect unable to use unless u pay premium! Just make the app cost money dont fool people saying its free ITS NOT! It was never like this.. last year 90% of effects were free!.Version: 2.49.0

New update no just noHey this is made at 2022 June 10th Tt : vacsglow So recently ( June 9th or 8th ) you guys made all the filters Not free! Like stardust, lollipop, teal etc. Allot people can’t edit because of it. And I need to make my colouring for my fanpage! It would really help allot! I would give it a 5/5 but I can’t because it’s not worth it. Not using it until you can make the filters free :/.Version: 2.26.1

Let me pay for it, and maybe.This could be the greatest app in the world, but I am utterly done with every developer out there looking for a piece of the subscription pie. No more. I am not subscribing to an app that makes boomerang photos. That is preposterous. If you are Adobe or Microsoft, you have the clout and established client need to ask for subscriptions. And even then, your service and updates had better be flawless. Little apps like this? It’s just an attempt to print money. I have enough leeches on my credit card. I am subscribed out..Version: 1.16.64

Great app but overpricedI absolutely love the app and the features, has a lot of unique stylised looks I’ve always wanted to create on pictures. But the price point to access the whole app is EXCESSIVE. Around £5 a week to use all the filters!! Even £5 a month is a lot but certainly more reasonable. I think the app would definitely be worth it, if they dropped the price point down a lot more . Other then that a really great app with the features, but doesn’t offer enough to be worth the £5 per month price tag..Version: 1.17.0

Would be good if it workedThe app can't even open half the time and crashes a lot. It's buggy as hell, slow, and a massive battery drainer. The filters, effects and adjustments this app offers are great, most can be found in other apps but this one has a nice and constantly updating collection. But lately the previews keep resetting / not showing properly and I have to reimport things to get it to work, and at the moment I can't even use it because it just hangs on the opening loading screen before crashing. It's a slog to use and it's a shame because it has good content..Version: 2.31.0

Please fix thisSo whenever I open prequel and go to add filters, it just keeps saying “loading..” and no matter how long I wait it just stays like that, I’ve tried closing and reopening the app, uninstalling and reinstalling it, and restarting my phone but nothing work.Version: 2.14.0

Give us free filters again!This was a really good app until they made like 3 filter available unless you have the membership which is much too expensive. Very sad because this used to be my favourite filter app….Version: 2.49.0

They made a bunch of their free filters premium onlyThey replied to me on my review asking to send them an email. i asked them about keeping the original free ones, free. this is their response: Hello! We’re sorry that you are upset with the recent update. We understand you do not want to pay for making your edits stand out. As much as we value your money, we hope you value our time and effort to build this app and make it better through countless updates over a year. We will try our best to include more free filters that you may like in the next update but hope you understand most of the new unique effects which require team’s hard work would be for premium subscribers only as we value their act of support. So, sadly, we are not planning to change anything. Thank you for your understanding! Changes in our pricing are entirely used towards making Prequel even better for all our users. Still, you can win a Gold subscription by participating in our contests on the official Instagram page Kindest regards, William pointless!.Version: 2.34.0

PayYou have to pay for EVERY SINGLE filter it’s unfair.Version: 2.31.0

Too many ‘Prequel Gold’ itemsI’ve had this app for over three years now and used it religiously, I don’t think I’ve ever edited a photo without it. The filter options were so great and not too many things were blocked by a paywall, now it’s basically unusable, filters I’d used about 10+ times are now all under ‘Prequel Gold’ and I can’t use them anymore. Almost the entire catalog of filters and effects now needs to be purchased for $7.99 (even more in my currency!!) a WEEK just to be used. So so sad I used to recommend this app to everyone for photo editing and now I’m deleting it because I can’t even use the most basic of colour filters..Version: 2.41.0

Once Great, Now GreedyThis photo filter app, which used to be a go-to for applying filters to pictures, has taken a nosedive. The recent update turned nearly all essential features into paid options, leaving the free version practically useless. What’s worse, they ditched monthly subscriptions for a pricey weekly plan, making it a financial burden for regular users. Disappointed and exploring alternative apps with fairer pricing models..Version: 2.47.0

Good appI absolutely love the filters on this app and have been using if for nearly 3 years. However I really dislike that you have to pay for nearly all of the good filters. All the ones I have been using I now have to pay for which is such a shame because that’s what I’ve always used and don’t anymore. Besides that the quality is amazing. Just wish it didn’t cost now..Version: 2.40.0

Sad prequel is premiumI am very very sad that prequel has made 90% of my favorite filters only accessible to those paying for a premium subscription. I do not post daily, and I think that if you are someone that posts daily and relies on social media for income, this app may be a great investment for you. I think that $5 a week is not worth it… but again, I don’t post everyday & am not an influencer. I just use prequel for fun! I enjoyed every bit of this app when most filters were free. I think prequel is by far the most diverse and unique editing app I’ve ever seen. I love prequel because it’s filters make my pictures stand out on my Instagram page. Nothing looks exactly the same. Everything is fun and one of a kind! I love adding multiple effects sometimes to make my pictures even more special. I am going to miss using this app & am going to struggle to find an app like that i’ll love. but i wish prequel the best financial success..Version: 2.33.0

Problem with the photosHi, It's a great app for videos only I find the audio is out of sync with the video. Another problem is the photo setting. You can adjust the filters then when you take a photo they are not used on the photo. They don't work. Please fix these issues. It would make it an amazing app. I'm disappointed with those problems as I paid for the full features and wanted to use it for quick access. I don't use it. 😖.Version: 2.0.1

Feel scammedBe careful: Unknowingly charged $7.99 a week for 6 months even though I had no active subscription in Apple — this is because I signed up using their “ad” which is apparently some other platform. Had no idea I had this subscription, the app itself wasn’t particularly good so deleted it after a few days. Never received any communication via email from Prequel to confirm charges. Customer service may post something below about how I consented to all this when I signed up. Reviews here show I am not alone in a bad experience with this company. Got refunded 2 weeks...Version: 2.19.0

Disappointed…I’ve had this app for a while, and I really enjoyed it. There were many free filters that I absolutely loved. Unfortunately, with this recent update, many of the free filters I’ve enjoyed have been taken away, such as the Rose, Monroe, Nightcall, Hypno, Sparkles, Stellar, Miracle, Prism, Split, Synthwave, Shot, Moiré, Polar, and others. I’ve lost respect for this app. I truly wish I didn’t update it because I’ve lost some of my most favorite filters. I wish I could afford to buy the premium version, but I just graduated nursing school (which I payed for all by myself). Also, I am starting out as a new nurse, and I don’t have much for extra expenses. Honestly, most users of this app are teenagers and young adults, and many in this demographic cannot afford the monthly/annual price of this app. A few years ago, an app like this would have been a one time purchase of 5.99 or less with optional in app purchases of extra features. Since many of my favorite features have been removed from this app, I will just delete the app. Prequel, I beg that you bring back the filters that were previously free. Or at least make it in which you can do a one time purchase to buy some of the effects, instead of a monthly/annual purchase. I truly hope this review is read. Thanks..Version: 2.40.0

NEEDS DIVERSITY! AI doesn’t detect MY FACE!I was enjoying using this app, but unfortunately the AI that’s meant to detect my blatantly showing face does not work. And I can no longer enjoy some of the features that k have paid for. I’m highly disappointed with this service and the AI system. Along with the anime portion or the apps images only displaying white faces. I may have light skin but I’m still and person of colour. It would be nice to see some DIVERSITY in the app. Thank you..Version: 2.35.7

I wish it would workI downloaded this app hoping to create some awesome videos and photos, my friend had introduced me to the app and it worked on her phone perfectly fine. I came to download this to my phone and was incredibly upset to discover I cannot use it. It stays on the introduction screen with no way of moving onto creating videos and taking photos. My phone is compatible and I’m up to date on updates so I was really disappointed this wouldn’t work. If this could be fixed that would be great as I’d love to use this app :).Version: 2.0.2

Was greatUsed this app for a long time, I understand they need to make money, but what I dont like is suddenly taking almost every free filter I used to use for years and suddenly making them premium. I wouldn’t pay for this app since it hardly works on most of my devices, crashes often and glitches out occasionally with the UI. And this is from someone with the newest iPad and Samsung galaxy.. can’t image it works on older devices. Since the paid option is not good value, and now the free options are basically all gone, I guess I will be looking for a better app..Version: 2.32.1

Could do with some tweakingWould be good if it could do effects with full body images .. atm you can only do from waist up .. if you load a full body image it does the body great but distorts the face .. would also love animals faces more recognised also .. other than that it does really well for face shots.Version: 2.35.7

Terrible. Don’t use.You really can’t do anything with this app without paying. I wanted to try the AI art filter to see if I like it but it won’t even let you try one picture with paying first. Deceptive app and bad practices because it advertises itself as if there’s a free version available for that filter but it takes you to a payment page immediately. You can’t use it without paying. I would have paid if it gave me the option to try even just 1-3 pictures to see if I like. It’s deceptive because when I saw it on Instagram it advertised the app as free to try for the AI effect, but they are lying. The free option it’s not available for the AI art filter. I immediately deleted the app because I realized they were using deceptive practices. I can’t trust them with my data. I also reported the ad on Instagram for deceptive practices and pressed hide the ad so I would never see it again. If you were tricked into downloading this app under false advertising report the app for bad business practices..Version: 2.36.0

Deleted features (Where is the text on the Aurora effects???)I’ve been using Prequels effects and filters to make cool cover images for my playlists, etc. I used the Aurora effect the most as I loved the text-font for the titles on the cover images. Sadly it became a premium effect but I decided to purchase the Premium subscription because it was THAT important for me to keep using it. (Besides I can also use it other things) However the app got rid of the text font for that effect even though it is CLEARLY listed under a Text effect. It literally only displays settings to adjust lighting and filter. Where are the texts? That font isn’t even found in the Text features. The closest font I found was a title text on the effect Journal 1 , BUT you can’t edit the text or remove anything else. I gave the app 2 stars because it’s still contains cool features but you can’t make changes to effects containing texts etc. The text fonts are also limited and can’t make changes like compressing the text, bolding, italicize. I think the app should take better care of the features it already have, as a user you don’t know when the app’s Premium features will no longer be worth it..Version: 2.49.0

Loading…I saw this app in an ad on instagram and thought to myself that i needed to have it. it looks really well made and from the reviews it sounds like it is..which is where things get confusing. when i first installed the app, i went with the free version and tried importing in a photo to edit. the actual import was quick but after that, nothing has loaded on this app. i’m not sure what the problem is, but none of the filters or effects or anything will load. i’ve deleted the app and reinstalled hoping that would work but to no avail. i’ve also checked my internet connection and everything’s fine, which leads me to the conclusion that it’s the app’s problem. i really liked the previews i saw if this app and would really like to use it to edit my photos, but if i can’t seem to get anything to load, then i don’t think i’ll have much luck editing. i hope there is a solution to this problem because i truly would love to use this software..Version: 2.17.3

Used to be goodThe app used to be good a few months back when most of the filters and effects were free. Once the app started getting a little more popular almost all the filters and effects are paid now. Used to use it so much more but rarely do anymore..Version: 2.35.6

Beware of "Free Trial" leading to immediate charge!UPDATE 02/01/2024: For some reason the developer keeps saying Apple is responsible for all their fees and that I'm not reviewing their actual app or service. Again, a summary of Prequel below (not Apple!) Apple does NOT decide where to place the fees within the app. Prequel does! - All I saw when I opened this app was a page of movie-like posters. I couldn't find anything of interest. That was my first impression after getting billed. - If I did stumble across something cool, like AI yearbook photos that maybe seemed interesting. I couldn't even try them because Prequel wanted to charge me ADDITIONAL fees marked as a "big sale"! It was at that point I just closed the app and moved on to another. I was looking for one app, one fee. As for the charges relating to Apple. Apple does not write the terms of service for Prequel, do they? Where the word "abuse" is used relating to "free trials"? I trialed 10-15 apps one afternoon, I only had one issue with this one particular app. Prequel was the ONLY app I got charged for. I read all the "free trial" text very carefully, for each app. I was refunded the money immediately. This is not about $6, it's about the way a lot of apps are tricking customers into overpriced subs they do not want. Prequel's annual value isn't $6.81/week... is it? That's $354/year. So the only reason I can come up with is some are looking to make quick cash. So if someone takes out a free trial and then passes away the next day, Prequel gets to keep taking their money indefinitely. That's not the way I want to do business. END OF UPDATE I've been downloading a lot of AI photo/video apps to trial them and see which are actually the best. On this app I selected "free trial", double clicked to confirm, and I was instantly billed by Apple! I politely reached out to the company, I received the usual business answer of, "read before you click and confirm", but Apple needs to do something with all these quick money grab attempts from "free trials"! With this app, apparently I had previously installed it and taken out a trial. So when I unknowingly did it again, even though I was confirming a "free trial" on my phone and the app, I was instantly billed $6.81 for a weekly fee by Apple! For those wondering, that would be approximately $354 CAD/year for this app. Even the best design apps on here are $40-80/year for Lightroom or Photoshop, and it's not even close to what this app's yearly subscription is. Then I read their Terms of Service. It states, in lamens terms, that it is in their discretion if they feel someone is "abusing" free trials, to act. So, apparently, that's what happened in my case. Apple seruously needs to consider keeping their sellers in check when it comes to trick wording and especially when it comes to making sure the weekly or monthly price a company attaches to their "free trial" is at least in the same BALLPARK as their annual price. That was not the case here. Some apps had an annual fee of around $40, then a recurring fee of $13.99/week after a 7-day trial. I would ask Apple if they think that is ethical and in good faith. To me that seems an awful lot like price gouging people who don't pay attention. And it's getting worse and worse. Purchases and seller charges made on this store should all be in good faith! To summarize my personal experience with this Prequel app and it's features. I still don't know what it does. Because even after getting over the annoyance of the free trial that I paid for, when I finally found something that looked fun or interesting, like AI yearbook photos, I was AGAIN asked for MORE MONEY!!!!! $7.99 on sale for $3.99 (give or take) ADD-ON FEES!!!! No, thanks!! This interface was confusing to me. All I personally saw were a bunch of movie poster type links and not much else for content. Then again, I only spent 10-15mins on it and deleted it when I saw even more charges. I emailed Prequel about my incident with getting charged, and they just gave me the standard business lines of "read more closely". I did not appreciate that response. As customers, we should be more than permitted to "shop around" and find the best product available without attempts to hook you into an unreasonable recurring fee, or have it be considered "abuse" of their free trial system. We're the ones paying the money! If a company doesn't like free trials. Don't offer them. It's that simple..Version: 2.50.0

App keep crashingI was in love with the app because all the filters and effects so are nice!! But after I updated the app, it kept crashing every time I wanted to import a photo. I thought it was just my phone but I read other reviews online mentioning that they’re facing the same problem as well :\.Version: 2.3.4

Disappointed.Prequel used to be my favorite editing app for years, I would even rave about how good it was to all my gfs & anybody else who was looking for an editing app. I really appreciated that a TON of the filters were free due to the fact that mannny other editing apps don’t have that. But with the latest update virtually every remotely good filter is premium & you now have to pay for it. They basically left all the filters that nobody would even care for, as free. Why? You say you need a ‘balance’ and that you have over 300 variants of filters but quite literally every single good one and ones that I use to use- I cannot use anymore. I feel as though greediness got the best of this app and company and it’s sad you really charge the people trying to use your app $5/WEEK? And even then, that still doesn’t give you all the premium filters. It’s not worth the money or even a download, you’ll be thoroughly disappointed and I’m sure there’s a better editing app out there at this point. So sad, I used to love this app so much it had the coolest effects and filters but now there’s literally no point in having it anymore..Version: 2.44.1

AwfulThe new version of prequel is terrible,i can’t even upload video or pic to edit it,and the face edits like “nose ,lips” are not free rn,i’m so dissapointed.Version: 1.17.0

Got chargedWhen downloading the app I went through the free trail or paid subscription options and didn’t see anything saying the option I pressed was to pay until it said I was charged in my subscriptions I instantly cancelled but I was still charged is there anyway I can get this refunded? I’m so disappointed in the lack of information when logging into the app. If there’s anyway I could get this refunded stat then can someone let me know..Version: 2.20.3

жлобывсе платно, не имеет смысла, можно найти альтернативу.Version: 2.49.0

Misleading. Not even one free filter to try out the app.There’s not even one feature that you can use it for free, so why make the app for free? Why not just make it a paid app. Very misleading..Version: 2.49.0

Do not download omg worst update everWhy are the usually free filters and effects now only available through the subscription? Livid, is an understatement. I would normally bite my tongue but this update is UNACCEPTABLE!! UNACCEPTABLE!!!! Can’t you just make new filters and effects that you can charge for? Why do you have to take all the good free ones away? My heart is broken. Not everyone can afford, or are comfortable with a subscription. If you must charge us for your (ONCE FREE) filters and effects, can’t you just make a one time fee for all of them? Or like .99 cents for each filter and effect? I’m devastated honestly. I don’t even know what I’m going to do. Until there’s an update that fixes this or something, I’m contemplating uninstalling. You don’t understand how much those effects and filters meant to me and everyone else. This was low. This is the first time I’ve had an app take away something that used to be free and put it behind a subscription wall. I’m disappointed..Version: 2.43.1

Super unhappyI used this during the free trial and decided it wasn’t worth the subscription because I didn’t need all its features. I cancelled before commence date and deleted app on my phone. Prequel Inc. has continued to debit money from my account at random times and I can’t even find my subscription on my Apple account. I have no way of getting in contact and asking them to stop taking my money and refund me in full. Usually if you want to cancel a subscription on this app and state that you hadn’t wanted the subscription they have to refund you the whole amount. Not sure if this is a glitch but terrible service.Version: 2.9.1

Pretty UnusableI’ve been using prequel for a few years. I’d say since late 2020, and I enjoyed the free version for instagram posts, and have upgraded to weekly premium a few times because I would like access extra filters. Unfortunately, between a period of inactivity on the app, I came back to find that basically all the filters are behind the paywall now. Now, I’d be a bit more fine with this, but only some of the fingers indicate if they’re behind a way wall, so you basically have to tap on 75% of the selections and wait for the paywall window to come up. It’s really frustrating. The accessible filters are for the most part, dated, saturated, or unflattering (not all though). I guess you’ve done your job prequel! I do desperately want to purchase premium, but I am not an active instagram poster, and that’s all I most it use it for, so I won’t. I do appreciate your services are relatively cheap. A whole year for only 35-ish is not bad at all. That’s why I gave y’all the extra star..Version: 2.42.1

YeetFrom what I’ve seen, you guys reply to the most reviews of the people with the exact same words and such. I think it’s better to just pay individually for some filters or effects or watermark or whatever if you guys are not willing to do a one time payment for under $100. But, other than that, it’s a great app :) loved the edits other people have made. This app has a potential, really, but the weekly subscription is just too much for us broke people. But like we shouldn’t have to pay for watermark though :(.Version: 1.9.0

Crippleware be awareRight after making the payment for annual subscription I quickly realized that I got tricked into buying a paid Crippleware that uses my content for their advertisement 1) most cartoon effects are cropped to my face and the “Prequel” watermark cannot be removed 2) you have to pay for their weekly subscription in order to use many features thus making this a crippleware, I have I clue what I own as there is no way to turn of this annoying sales pitch to make me buy extra features/filters/fx. It was so annoying I had to stop using the app after a few photos. 3) There is a major bug with their “manage” button which forces you to grant full access to your library Industry standard Photoshop is cheaper why should I use Prequel and get frustrated with their crippled GUI which they should have mentioned before making me buy this app for only some cartoon fx. I feel cheated and your app is unusable for any purpose an very unorthodox I would not spend more money for your company with this mentality. I want my refund.Version: 2.22.0

Pretty useless for photoeditingWhy do i have to wait 10 secs to load every filter, filter previews provide no actual preview of the aesthetic. No way to search presets, importing takes forever. Does raw work? Lightroom is way better and the whole adobe package is half the price of this app. I don’t get why this has a 4.7 star rating, did you guys buy reviews? It can have potential if the fundamentals are drastically improved. Focus on a freemium model with much better user experience at the forefront of the app design..Version: 2.1.13

Pay for everythingPremium filters used to be clearly labelled with a gold star- since the last update this has been removed, so you will click on a filter to use it, only for a paywall to pop up. This is rendering the app almost unusable, especially when a lot of the filters that are now ‘premium’ used to be free. I would pay for Prequel, but the current pricing per week is steep. If it was a subscription of £5 a month, or a larger one off payment, I’d happily pay. The company clearly tracks which filters you use the most / are most popular and actively choose to make these premium rather than free..Version: 2.43.0

Pay???I used to love this app but now they’re making every filter a premium feature that you need to pay for. They took away all of my favourite filters and are asking me to pay for them! I understand that you need to make money, I wouldn’t mind viewing advertisements or something but why are you taking away filters that used to be free?? It ruins the whole app!! I don’t even want to use it anymore. Making an app free to download but making most filters require payment to use, doesn’t classify as a free app. I never write negative reviews, I’m sorry to do this but it’s disheartening that you’re taking away previously free filters and so many of them at that. Almost nothing good is left..Version: 2.41.0

Capitalism strikes againI’ve been using prequel for several years now and i’m very disappointed in the new updates. many features and filters i loved (and used to use for free) have become exclusive to full access. what drove me to write a review was seeing that the vast majority of the pride filters were exclusive. i was really excited to try them out for a pride month post, just to find out that it’s pay-to-play. i almost considered paying too, but asking for a WEEKLY subscription of $6.50 is unbelievable for a photo editing app. they’re asking $430 yearly, for those who don’t want to do the math. it’s disgusting to exploit queer folks for monetary gain. it’s greedy to take free features and monetize them. i won’t be using prequel anymore, and i’d advise everyone to do the same. disappointing..Version: 2.26.2

TOO EXPENSIVEEverything used to be free until ppl on TikTok started using the app and it blew up all the popular things and most used are money i recommend this app if you are elon musk..Version: 2.47.0

Good but an unuseable bugI have used this app for so long. It’s one of my favorite apps which is why I am leaving it at 3* instead of 1. I love it! It has so many filters, I love the options, and not many paywalls which I really appreciate. I use it for stories and posts for IG However I have encountered this bug that makes it stop loading at 52% and then crashes. It doesn’t matter what photo, how old it is, or what format the photo is in. I tried to update, reinstall it, and nothing I do makes the app work anymore. It just randomly stopped working. Overall the app is amazing and I have used it for almost all my photos for years.. if you can get yours to work it’s amazing, but I have no solution for it, and have waited weeks for updates and other methods to fix it. so until this bug gets fixed I will have to find something else..Version: 2.17.2

Liked the app but my account didnt renewI love the app's interface and ease of access to edit photos and videos. But as a turn of events really turned me off from this app. Recently I had to delete apps to free up space. Originally i had the yearly subscription to prequel and didn't think anything of it, I paid for a yearly Subscription, I can surely get it back upon re-downloading. But when I rebooted the app a month later it wouldn't let me get past the apps deals for a 1 week subscription unless i clicked it. (I had a yearly subscription already why is it showing me deals as if im a new customer? I thought) i never switched iClouds and the subscription was still valid. But i wanted to edit something in a hurry so rebooted it again and the SAME THING HAPPENED. Why am I getting double charged for a weekly subscription when i was trying to bypass and get to my stuff. So I contacted the support and they told me the charges were by apple and they said click restore purchase. So I cancelled the weekly subscription and clicked restore purchase and it gave me the WEEKLY SUBSCRIPTION. >;( I forward the emails for both receipts to both apple and prequel and since i clicked restore purchase it wont even let me cancel the weekly subscription. Highly upset at the hiccup and i just want a refund..Version: 2.1.2

They are swindling youToo late did I realize by clicking the “trial” subscription that you would be charged weekly and NOT monthly the 5$ amount. In the beginning I believe it to be intentionally phrased to swindle the consumer. I doubt this company actually cares. I buy apps because I don’t mind an investment to purchase an app is no big deal to me. But I signed up for the subscription, which said a 1/week trial and then your subscription will begin within 7 days at 5 dollars. Now some re might come on here and blah blah but it is deliberately misleading. What they meant by 7days was that EVERY SEVEN days they’d charge you 5 dollars. It took me two months to realize because my other purchases were grouped in with it in notifications (another feature I’m sure they bank on because they probably make the most money on people who get it and then remove it after a few months.) I doubt they actually care and I know how iTunes works they won’t refund nor gonna bother trying. Overall this app is great if you like spending that much money. They do have a yearly option and some other stuff which I did want to purchase if after one month I enjoyed the app. However after spending 40$ on it (my bad but they definitely intend you not to notice.) I just can’t bring myself to spend another 28$ for the yearly..Version: 2.1.9

BRoI hate that this app doesn’t work for phones lower like iPhone 6 etc. u guys would have so many users on this app if u change that..Version: 1.16.67

TOO SLOWNOTHING EVER LOADDDSSSSSS WAY TOO SLOW THEN CRASHES.Version: 2.41.0

Used to be fantastic, now everything is behind a paywallThis app used to be fantastic. However, with every update, more and more of the formerly free filters were suddenly premium filters. I understand adding new premium with updates but taking away formerly free content seems a bit extreme. After the most recent update, however, about 7 filters that have been free for at least 2 years are now suddenly premium and hidden behind a paywall. I would consider paying but a subscription for 4.99 weekly seems an extortionate amount of money to be allowed to use a couple of filters that used to be free..Version: 2.40.0

Nothing loadsFilters take forever to load… it seems they use cheap servers.Version: 2.49.0

Absolute con.I have no idea how these pathetic apps get away with these extortionate prices and insane subscriptions. Shouldn’t be allowed..Version: 2.17.3

Amazing app however it will no longer work for meI've had this app before and uninstalled it because i never used it. i reinstalled it because i wanted to use some of the filters on there, after opening it three times it no longer allows me to get onto the app. it just has the opening page for the app and won't load so i can edit my pictures. it's very broken, and it's quite said because it's such a great app :(.Version: 2.8.1

$5 a week to get rid of watermarkOk, I’ve paid for editing apps before, and I would probably have paid a couple of dollars to get the whole package from this app. But $5/week is just ridiculous. The free version looked pretty cool, until I saved the photo I had edited and they placed a big, ugly logo on the front and told me I couldn’t get rid of it without paying for the full app. For $5/week. That’s just lunacy. This isn’t worth it. There are lots of fun editing apps out there, don’t waste your time with this one. This one will run you $20/month, ~$240/year, that’s honestly ridiculous for an app. Maybe if this was actually a full version of photoshop. But photoshop has an app that’s better than this one, and it doesn’t charge you $5/week. The video effects are cool, but nothing is worth anything with the big ugly watermark on every pic or vid you save. If they got rid of that, I would use the free version, but there’s very little that could persuade me to spend $5/week on an editing app. What are the developers thinking?!.Version: 1.14.2

Everything is under paid premiumEverything you try use is under paid premium now and I see them claiming there are lots of free options but there isn’t? And even if there is it’s impossible to see which are, you have to click on the filter to then be told if it’s free or not. Super irritating. “Our paid subscriptions make AI filters possible” …okay…I don’t care for AI filters, make only the AI filters paid if people care so much about them. So annoying I used to love all the options on this app and now there are none..Version: 2.49.0

FIX THIS ASAP!!!NEEDS update. Keeps kicking me out of the app and won’t let me edit ANYTHING..Version: 1.17.60

Used to be free — trash app now.No one cares for the 300 free filters. Bring back the ones that were originally free. Deleted and not worth even downloading anymore..Version: 2.45.0

Terrible terms and conditions..So let me say this.. there is no company on the planet that can limit my abilities to alter images, video and anything else that is my intellectual property and me not be entitled to compensation or monetization if I so choose. Especially if I am going to pay your ridiculous fees for every alteration. And the fact your terms and conditions would so egregiously and subversively suppress an artist (who already has done without 2 years of income due to the pandemic) to not be adequately compensated for participation with your application is outrageous. You blatantly state it. I work with application developers all the time and have my artists do the same. That way we grow your company and we grow with them. The fact you market yourself on TikTok to artists is such a false narrative. If somehow this has been misconstrued.. I’m sure you’ll know how to reach me. I’d happily like a real conversation or video chat. . Not a cheap apology and a pay on the back. I strive to fight fkr artists who don’t understand the business out in the real world will take everything from them if they let them and was really hoping that this application would be different.. but it seems as though my hopes were misplaced..Version: 2.24.0

Issues/fixesI would really appreciate this to be fixed in the app: only square and portrait formats are supported, not landscape due to the new update. This is very inconvenient especially for the thousands of editors that use your app, please make this simple change as it was once before! There’s also a quality issue when it’s exported, which isn’t great for people who need high resolution. Furthermore, perhaps my biggest issue is that the “story” filters have changed. These were my favourite filters and you can’t even remove the added grain that now comes with it. Even if you change the filter please at least give us the option to remove the grain!!! :(( very upsetting, I hope to hear back from you.Version: 2.1.9

App keeps crashingLove the effects but as soon as you try to export it crashes. Fix please!.Version: 2.1.4

GlitchySo I had this app for awhile and it has a bunch of cool filters but it’s very very glitchy. like sometimes I will be able to edit without it being glitchy but 95% of the time it is. for example, while editing it would be slow and then it would just randomly kick me out of the app. this happens every time I use the app so it’s not just one time. and it’s ONLY this app that does this.. none of my other apps are like that so ik it’s not my phone. also it would glitch so bad to the point where my whole phone will glitch with it. I would be kicked out of the app and then my phone would start acting up and being super super slow so I would have to reboot it. I only have this app bc it’s the only app that actually has good filters but I just wish it would be a little more smooth and I wouldn’t be kicked out every time I’m editing. please fix this..Version: 2.17.0

I usually love this!Normally this is a hands-down 10/10 app, but recently it’s been almost unusable. When I try to edit a video, it makes it glitchy and unwatchable. There’s nothing I can do to stop it and so I can’t and don’t use it. It’s a shame, because usually it’s my first point of call for when I want to edit something. I googled it and it suggested making sure the app is updated, which it is, so I’m not sure what more I can do?.Version: 2.38.1

You need premium for EVERYTHINGIf you want to use any of the ACTUAL good stuff, you need to pay for the stupid premium. It was only about a year ago where I used one of my favorite effects that give off a film/disposable camera sort of look. However, recently— as in like 5 mins ago— when I tried to use it, suddenly I’m brought to the premium screen???! Like why??? I never had to pay for it before???? So after I realized I couldn’t use it anymore I tried to use a different effect, tell me why I pressed one , that DIDNT have the little star next to it, which lets you know that an effect or filter is premium, and i immediately get sent to the premium screen!!!! I’m so annoyed! I always thought this app was a go to for effects and filters even though a lot required premium but now it feels like if you want to use anything you HAVE to get premium. Now,I’ve been seeing the developers/company reply to other recent reviews saying that there are “300” free filters but 1. Doubt it’s 300 since if you press on an effect you have different variations of that effect and the majority have the premium star next to it and 2. it’s usually the worst variation that’s free and and If they are free effects they’re usually outdated or ugly. The only reason it gets TWO stars is because at some point this was a really nice app to use. Get if you want to pay is basically what I’m saying but I’m sure you can find free options..Version: 2.42.1

It used to be free but now most of the filters are not available anymoreI get that Prequel wants users to pay but would it be better if they just have the one-time full payment so that it will less expensive. Paying $7.99 a week or paying $50.00 a year can be expensive for a filter app. Prequel is a great app for aesthetic filters and I have been using it for years. But recently, I have stopped using it because some of the filters that used to be free are no longer accessible. It is a disappointment because I have used those filters a lot. Hopefully, this review could get to the software developers of Prequel and I’m also hoping that they’ll take my suggestion..Version: 2.49.0

UghI’m trying to save a VIDEO! And is won’t save into my camera roll!.Version: 2.4.0

Confusing Subscription UIThe subscription UI is not clear. If the app cannot be used at all without a subscription, say this clearly! I did not wanna subscribe for a free trial for the upgraded version and I did not want to pay for the app too. Putting “Continue” below the prompt to pay for a free trial is very misleading because it makes a user think they can still use the app without payment. I was extremely upset when I found out that I had subscribed and paid 5 pounds when I clicked on “Continue”. I uninstalled the app immediately! I have no interests in using such a misleading app. 😡😡😡😡😡😡.Version: 2.1.17

Bad appThis app is terrible. It keeps force closing and nothing loads..Version: 2.17.3

BEWARE I would give -1 star if I could, money steeling thievesI came across this app and it showed three days free trail, which I signed up for. I cancel the app next day as it’s not for me. I realized most of the filters are already available for free on most apps I use. Next thing I noticed that they have charged me $7 even though I cancelled the subscription. When I re downed the app to check why? There was no straight forward cancellation for this app. Even though I cancelled it from my Apple subscription, they still continue to steal my money. When I sent them email request, they replied back saying cause you signed up from a pop up, you have to cancel it through the first email we have sent you and also we won’t refund your money. (mind you the pop up was on the app when I downloaded it and it said nothing about any special cancellation) I have never in my life ever felt this ripped of. This app and dev team is crooked and they are just out here stealing peoples money and making it massively hard to cancel the subscription. I have now escalated the issue with Apple. Hopefully they will resolve it. This app doesn’t deserve to be on Apple App Store..Version: 2.8.2

Money stealingThey steal the money and not giving any feature do not trust this app big scam.Version: 2.48.0

You have to pay!Says free but as soon as you open it, it prompts you to buy the full version. Dumb and very limited.Version: 1.14.1

Poor quality, waste of moneyI downloaded the app and all of the features were behind a paywall. So, I spent the lowest amount ($3.00) and didn’t even have access to any good features. On top of having to pay for the TEN AI generators and filters (yeah, you only get 10 for paying $3.00), you have an option to pay for a membership that is $4.99. Not to mention, the filters that you do unlock are poor quality and don’t look good. Oh, and if you buy their premium version, your photos miraculously just generate faster. Ridiculous. Every filter I’ve tried gives you eyeliner and make you look ridiculous, and figuring out how to even apply the filters isn’t user friendly. I don’t think this is the app that everyone using on social media, mainly because every filter you use has a watermark on the bottom right. Even after spending your money. I’ve used multiple photos and they all look like garbage, even ones that are frontal headshots/portraits like it suggests. I don’t recommend wasting money on anything this app has, because it’s not worth it in the slightest. I see why they require so much money, because they need to pay people to properly engineer elements into the app. 100% false advertisement, even after I used my money to get access to the features it advertises. I could have bought a McChicken and a large drink from Mcdonald’s..Version: 2.35.2

What happened to this app? Used to be good…We used to be able to manually search for stickers via typing in search field for what we we’re looking for….& We used to have a stickers history to quickly apply favourites/recently used stickers….& we used to be able to load & position gifs. Now we just have a small, pre-defined handful of tacky stickers to choose from. App that was previously really great & super useful, has now become almost useless for me, such a shame!! Sad about this one…time to look around for alternatives. Edit - in response to your response, for me the app became useless when the sticker search & sticker/gif history functions were removed. If this functionality is returned I’ll of course change my star rating to reflect its usefulness. I hope to see those functions make a comeback….Version: 2.33.0

SubscriptionCan’t subscribe for a year. Wants $8.99 a week but advertised @ $63.99 per annum.Version: 2.35.7

Amazing but too expensiveIf i had the choice I would use only this app for everything, but the price is way to expensive! In the end it would be cheaper to use 3/4 apps for different features , and pay the fee for a year, than use only this one. Sad cuz there’s loads of possibilities with all the effects and features, who are truly amazing..Version: 1.11.2

Great app - Too expensiveThe app itself is great and I understand it being a subscription based app - but $7 a week works out to $336 a year… which is just absurd. costs more than what I’m paying for all my video streaming services in a year just for a photo editor. If you’re going to spend this kind of money of an editing app look at the adobe services..Version: 2.35.2

Too expensiveHave to sign up to a weekly cost. Way too high.Version: 2.8.1

GreedyI update the app and you remove access to effects I was using on the free version? God I hate capitalism.Version: 2.49.0

Overcharging for mediocre resultsI found it by FB ad showing how well it can make an anime vharacter out of your picture. As an artist, who can draw everything myself, I was shocked by results. Many filters ignore your eye colour, if you’re a guy - anime / cartoon filter will make you look like a girl with short hair and there isn’t any option to choose male. All the AI generated stuff is slow and results are mediocre at price. Price is… £5 per week!!! That’s like £22 per month. If you want better work just hire an artist, this app is okay only if you like nothing close to you stuff.Version: 2.36.0

In—App Purchases need improvementsI’m a huge one for buying editing apps to use in my job. As I can get reimbursed I never hesitate to pay for an app I find useful or like. There is literally only one effect I like in this whole app, and it can be replicated pretty easily in other free apps. However, would I purchase that effect alone? Yeah, probably. There needs an option like the Filmm app where you can purchase certain effects or filters. I know there is more money for them in subscriptions but I can’t justify AT ALL the price for the one effect I actually will use. Super disappointing that going for bulk money is completely overlooking the user—friendliness of this app and the kind of users it would attract. *Edit — Unfold have some good purchasing options too, which is also what I was alluding to. Thanks for hearing your users out..Version: 2.8.2

Used to be amazing..I’ve been using PREQUEL for a few years and I’ve always loved it. Even though it was a but annoying when they restricted some nice filters due to premium, all in all it was an amazing app. However, it looks like they have made almost everything in the app premium, and barely left anything free! All the nicer filters are gone. This is why I have switched to another app..Version: 2.39.0

Lots of bugs, unreasonable priceIt was good for the first couple of minutes and then it just kicked me out and it wouldn’t load when I tried going back into the app. Plus there’s not a lot of filters available for free..Version: 2.16.0

I have always wanted prequel but...I have heard and seen so many good reviews and so many good things about the app, but as soon as I downloaded it, my screen was stuck in an infinite loop of the effects and I couldn't get past it, i am trying but its not moving. Theres some time in my day hated, i just really wish it would work for me. I am editing this and... ITS STILL STUCK ON THE FREAKING HOME SCREEN!!!!!! I HAVE BEEN TRYING SOOOOO HARD AND I AM ACTUALLY REALLY ANGRY AND ANNOYED NOW!!!! I WILL GO KAREN MODE IF I HAVE TO.Version: 2.0.2

I wish you would get rid of thisEverything about this app is AMAZING and i’m so happy that you offer users who want to use the limited version so many filters and effects for free, but the only thing that ruins it is the fact that you have to deal with a big watermark on your photo/video when you want to share it. the only way that i can get rid of the watermark is if i pay $5/WEEK and that’s to use everything in the app, there’s no option to just get rid of the watermark. i really wish that for the free version that you could get rid of the watermark because users are so excited once they’re done editing their photo/video and then a big watermark appears that you can’t get rid of. i’m completely fine with the fact that you don’t have access to all do the effects and filters unless you pay, but for me the watermark in the limited version makes this app so useless and not fun to use. i don’t have to money to be spending $5/week on an app i won’t use every single day. please understand and take the forced watermark away...Version: 1.15.2

Deleting itThis app is useless coz almost all the features are available only on the pro version. So deleting it..Version: 2.49.0

Took away all good free optionsReally really disappointed to see that after updating my app, nearly all of the filters are unavailable unless you pay for premium (which, $6.49 sounds great, except that its per week and $25 a month is ridiculous, thats more than a streaming service). Y’all gotta be kidding me.Version: 2.26.1

Scam and fraudBeware of this company. I was shown an ad on Instagram to trial a free period. I clicked on the ad and Downloaded the app. I was also asked to provide credit card details but reassured if I cancelled my subscription before the trial ends, it wouldn’t be an issue. I cancelled my subscription through my apple apps or what I thought I did. However over the months I noticed small payments of fortnightly charges being made to my credit card. When I went back to look at my Apple ID subscriptions prequel was not on the list. Prequel continued to charge my credit card. After much googling, I had no luck. Finally contacted prequel and appears they had a loophole in 2 different subscriptions. I was finally able to cancel after contacting them but beware that this company is very sneaky in how they operate. Total scam and they won’t refund my money..Version: 2.10.0

Just won’t workMy friends told me to get this app because of the cool effects, mainly the album cover. Even though I have the same phone as them none of the filter or effects will load, not even the discover page. I’ve uninstalled and reinstalled multiple times, restarted the device, anything I can think of but the problem won’t fix no matter how long I leave the app loading. I would love to give this app a better review but until it works on devices consistently I just can’t..Version: 2.1.14

Unsubscribe NightmareI wanted to do a 3 day trial. So as soon as I downloaded this app I went to my subscriptions to cancel before getting charged the weekly. I still got charged $4.99 week after week. Come to find out unlike other apps in the app store this app uses the Apple API to also login their website to create a login & subscription as well & collecting your Apple email address which I don’t give out to anyone due to security & to prevent spam/junk mail being sent to me. So while you add the app through the App Store & think it’ll be as simple as to unsubscribe before being charged you have to go to their help button do a search for the unsubscribe. Which doesn’t gives you a direct link but only tells you where to go to do such. You have to go to the company website then login using the API to unsubscribe. So even if you went the normal route of unsubscribing an app by going through Apple ID, purchases/subscription, cancel subscription. You still have to go to Prequel actual website to officially cancel the subscription or you’ll still get charged. On Apple request a refund Prequel shows up as a free app so to requesting a refund is a grayed out option due to this. I’m reporting this as a scam to Apple & requesting for a refund. So far you guys STOLEN & owe me for 5 weeks of payments after I canceled the subscription from the App Store 5 weeks ago..Version: 2.14.0

App refusing to workJust recently, maybe a month or two ago, I started noticing that the app wasn’t working. First, it was whenever I wanted to export my video. Once I had finished finding a filter or an effect, it would load as if it’s getting ready to export and then it doesn't export at all. And no matter how many times I would try to export it, or go back into the app, or shut my phone off, it just would take days to export. And now, as I’m trying to use the app, I can’t even get passed from cropping the video. It’s doing the same thing, after I’ve picked a video I want to edit, and cropped it to the size I want, it loads like it’s going to let me continue, and then it doesn’t. And I’ve exited out of the app and tried again, and I’ve shut down my phone multiple times thinking it needs a refresh, but I can’t get passed from cropping the video. I’m not sure why it’s doing that and it’s getting really annoying. The app is really cool and I really enjoy it since I’m a video editor, but I’m thinking about just deleting it and finding a different app because I don’t want to keep wasting my time on a incorporative app. Please fix this issue!.Version: 1.16.67

Oh no it WAS the best until...The app wants me to accept the 2 terms before even showing the main page and one of the terms is sharing my personal data (such as my own library photos etc.) with 3rd parties that I cannot know who they are! What?! I don’t want to accept that! You should say that you are not storing my personal data but instead you say you store it AND you share it! Majority of the young people would not know what this means. It’s not even opening the app, shows nothing if you don’t accept the deal. No joke, I’m sad that this app took a turn. It WAS very good. :(.Version: 2.0.12

No goodAdvertised as free but ropes you into a three day trial immediately, then charging $8.99 each week after that. Filled with adds, filters take forever to load. Canceled and won’t be going back..Version: 2.1.4

I love the app but this keeps on happening to meI have had prequel for a while and I have always loved it, but I import videos from my camera roll and when I use it, it says creating which is a update instead of going on to edit immediately it loads. But this glitch happens every single time I try to use it when I press it, it will start at 25% and will not move it loads and loads FOREVER but it’s always still on 25% and now I can’t even use prequel. Maybe it’s just me that this happens to idk but it’s getting really annoying..Version: 2.8.2

DON’T BOTHER DOWNLOADING THIS APP.This is a scam company. There are multiple subscription points that I believe are designed to mislead. I unsubscribed via Apple before the trial ended because the app is rubbish. I continued to get charged. I contacted their support and they advised that subscriptions are done through Apple and to contact them. I no longer had a subscription via Apple. I contacted them again to ask why I was still getting charged. After two months of being charged $7 a week I have finally had the charges stopped but they refuse to refund my money. Save your money and sanity and find a better app to download. This one is appalling, the service is misleading and the staff rude and patronising. ZERO STARS.Version: 2.11.2

Keeps Shutting DownI have the iPhone 13 Pro Max but this app keeps shutting down while I’m editing my images. Also, the AI thing is a total waste of time and money as none of the images came out looking like me and the art created looks like children’s drawings. Not impressed! I have the year’s subscription but I’ve come to find cheaper apps that give more options and also, you can’t edit the texts in the filters which is super annoying! A better alternative to this app is Picsart! Don’t waste your money here or you will be very disappointed!.Version: 2.36.0

Was a good app until…This app was my favorite, I loved the polar filter and now you have to pay for it…well you have to pay for pretty much every filter now! This app was so good I’m so disappointed I had to delete it..Version: 2.49.0

Adjustments.If this app would have been on ipad minis this app would be awesome..Version: 2.8.2

So many greedy changes..I’ve been using prequel for over 3 years, they used to have only a select number of filters subscription use only, now that the app has gotten popular it’s almost every single one and i cant use 95% of the filters i used to anymore. it used to be so much better and now it’s trash, the subscription is far too overpriced as well- just a cash grab. also just recently noticed they’ve even removed some of the photo editing features so that you have to have a subscription- ridiculous, not sure if i’ll be using this for much longer and definitely wouldn’t recommend!.Version: 2.47.0

Pay for EVERYTHING.I used to love this app so much, it had so many cool filters and the AI filters were such a neat addition that no other apps had. But now the app is one giant pay wall. Everything I used to love about the app is only accessible with the subscription which is ridiculously priced. Maybe I'd consider if it was a one time payment, that would be an investment worth paying for. But a monthly fee? Absolutely not. Incredibly disappointed with how this app turned out. Nothing but greed..Version: 2.41.0

I wish I could preview effects / filtersI would consider going premium if I could at least preview and see what the premium effects would look like on my photos or videos. They could even watermark the image or preview it on their own stock photos so that people don’t steal the premium content. I just want to know what the effects look like so I don’t subscribe and turns out it’s not what I want..Version: 2.46.0

Everything behind paywallUsed to highly recommend this app to everyone, but just went to use it and pretty much all filters and effects are stuck behind a paywall now. If it was reasonably priced I’d consider it, but £5 a week?? Over 5 years you’d have spent £1300… on filters? What an insane decision, will surely alienate nearly all of its users. At the bare minimum they could at least show which filters require a subscription - the app as it is now is just unusable. I need to find another app, and recommend everyone does the same until they rethink their decisions..Version: 2.42.1

GlitchyI’m not sure if it’s just me but whenever i make a video or upload a video it goes really glitchy :(.Version: 1.17.60

Used to be my favourite, ruined by greedI used to love this app a lot, it has a lot of interesting effects and filters that you can combine and play around with, even save your favourite tweaked combinations for later. However it’s pretty much junk on my phone by now and mot worth downloading unless you want to pay $60 a year for it. There’s always been paywalled effects but at this point there’s only a handful of available effects and filters and I’ve no interest in paying for what was previously accessible to me.Version: 2.43.1

Why can’t I download on an IPad?I make edits with a Prequel on my phone but I’m trying to download it on my IPad and it won’t work? fix this..Version: 1.17.60

Greedy App Development At It’s WorstFor years, this was one of the best photo and video editing apps in the marketplace for just playing around with iPhone photos. You got fair access to a restricted number of editing tools with the free version and options for extended filters, tools, and type with the paid version. Now they’ve restricted the vast majority of the best and most popular filters in an attempt to force all users to pay $5/week ($240/year? Literally the cost of a full priced Adobe Photoshop subscription lol which this app is not) for a semblance of the services they previously offered. The remainder of the free tools and services available aren’t worth downloading the app for for new users, and you get the most useless restricted offerings in the typography section now. I’ve seen the developers auto replying to people that they “have to charge to maintain the app” and that there are “tiers for subscription,” but there is only the $5/week version available through the app, and there is no world where $240/year per user for a widely used app is required for app maintenance. This is just greed and a money grab. Boycott Prequel..Version: 2.41.0

THE WORST APP IT IS A GOLD DIGGER!!!IT WANTS YOU TO BE BROKE LIKE WHAT. SO, WHEN I FIRST GOT THE APP I WAS LIKE ‘everything is free!’ BUT THEN ALL THE GREAT AMAZING FILTER,EFFECTS ITS NO FREE. IF YOUR A TIKTOK FANPAGE AND DONEST WANT TO SPEND MONEY DONT USE THIS APP. BTW MAKE PREPPY,4-EVER,HALATION AND EVERYTHING FREE WHEN IT WAS FROM JN THE 2019/2020 LIKE COME ON. NEVER USE THIS APP. SOPHIE.Version: 2.46.0

Why are so many things premium??!!So i downloaded this app with my friends one day, and i was obsessed. i came across the anime filter and used it all the time! the pics turned out really well and i loved this app like most of my day was on this app. the anime filter was by far my favorite and kinda the only one i used. after a while, i stopped using this app for around a month. and when i came back i was like, “oh, the anime filter!” and looked for it. and when i found it, to my surprise…it was premium. IT WAS THE ONLY FILTER I USED. i wouldn’t care if every single filter was premium i LOVE the anime filter! it worked so well and it’s better than the other filters i’ve used. but ofc, it’s premium. i also enjoyed the fantasy filter. and you guessed it, premium. all the other cool filters? premium. litteraly EVERYTHING? yup, premium. CAN YALL CHILL WITH THE PREMIUM?! i honestly loved this app like last year or two ago but when you made all my favorite filters premium, you don’t know how disappointed i was. and you might be like, “well, buy the premium!” yeah that’s kinda hard when your not allowed to spend money on apps. if the free filters were actually GOOD and everything wasn’t PREMIUM, this would be five stars. but sadly, this gets a two. i’m disappointed but will keep checking to see if they actually get good filters soon. please add some good filters back to the free!!!.Version: 2.50.1

Weird linesI am trying to use the app to edit my photos but keep getting these lines over the top of my image. I love the effects but the lines seem to not go away. It’s a shame because I really like the editing capabilities.Version: 2.12.1

Utterly uselessThis app is awful, the advertising said you could make photos look like old oil paintings but all it is is cheap Instagram and Snapchat filters. There is far to many to chose from and the app crash 6 times and I only had the app for 8 minutes total, there is a monster paywall that looks to hide any content of value behind, costing $8 a week which is utterly insane and more than any app I’ve ever seen. In my 12 years owning iPhones I’ve only ever written 1 review before and I was so offended at how about this app is that I’ve now doubled my reviews..Version: 2.27.0

BEWAREI’ve never written a review before but I’m compelled to write one for this application because they charged my account even though I had CANCELLED the subscription within the first 3 days. When I emailed them requesting a refund, they provided me with the weirdest answer I’ve received yet, ie that the subscription needed to be cancelled within 24 hours and they’re not responsible for any outside party’s (in this case Instagram) information that you will not be charged if cancelled within 3 days. How would a normal person like me know that when after I downloaded the application, I was informed that I would not be charged if I cancelled within 3 days. To add insult to injury, I did cancel it within 24 hours. Luckily it was a small weekly subscription fee, however they’re arguing with me and not currently honoring my request. So downloaded with CAUTION. I’m hoping they’ll resolve this and I won’t be continuously charged for something I had cancelled within the timeframe they advertised, otherwise this would be FALSE advertising!! So not happy and would’ve not even given the 1 star rating..Version: 2.46.0

Used to be my favorite app then they got greedy EDITEdit September 1st 2019: the developers responded with a super lame canned response justifying their 8+ subscription options. I cancelled mine last week. Over this app and on to another- note: don’t download this app friends they’re a greedy bunch who just had to mess with something they had that was good. 1 subscription tier was enough but to add more so you have to pay the highest amount to get everything is just downright rude. DEVELOPERS I SUGGEST YOU START GIVING REAL RESPONSES AND ACTUALLY READING REVIEWS INSTEAD OF SOME COPY AND PASTE BS. You lost me as a customer and I’m sure many more. I take my rating down to 1 star. AND DON’T respond with “try our free version etc blah blah” the free version is horrid and you’ve made it that way so people have to pay. Disappointed in your company. Don’t fix what’s broke, but you just had to have more $$$. They used to have a FEW subscription options for premium. Now they have a TON so that you have to pay even MORE than you were for even more filters. Won’t be paying anymore. So sad because this used to be my go-to app. But they decided to get greedy because premium payment wasn’t enough already. If I pay $5 a week I shouldn’t have to pay more for more filters. $20/ month?!.Version: 1.15.7

Soooooo slowI love this app and have been using it for years but it’s still so slow 😭😭 it takes ages to load a lot of the time. My galleries e.g. favourites ect most of the time wont load at all so I have to scroll through my entire photo reel to get to the pic I want. Half my time spent in this app is waiting for it to load. My photos on my profile with saved presets also take ages to load or don’t at all. So I have to restart the app constantly. Also pleeeeease add a batch edit feature..Version: 2.45.0

Way to many unusable featuresThis app used to amazing but has become so frustratingly hard to use now with SO MANY of the features being blocked by a paywall. I get needing to make money off the app but it’s become practically unusable for people who don’t have change to spare so they can use a cool filter or effect (like me). Would really love to see some improvement with this.Version: 2.48.0

There’s room for improvementEffect is really pretty But sometimes it takes time a lot for me to open this app it’s so annoying.Version: 2.0.1

But of a bummerI didn’t care for the app’s opening onboarding screen having a very tiny X in the top left corner. It makes it look like you have to pay or start a free trial to use the app (neither are true). I can only imagine how many people started the free trial only to forget about it, and who are now being charged $5/week for an app that basically tricked them into signing up. The experience using the app wasn’t much better. The search is nice, and there are plenty of great looking filters. Unfortunately I wasn’t able to test any of them, including the free ones. When I try to download them they get stuck at 0%. One finally loaded after I reinstalled the app and restarted my phone, but it wouldn’t load any of its additional presets. I’m not sure how I’m supposed to try this app when the filters in it don’t actually load for me. I’ve done all the basic troubleshooting steps. Including reinstalling the app, restarting my phone, and checking that I have plenty of space. I do. My Internet connection is very fast, and my phone is supported. I ended up deleting it the same hour I downloaded it because I literally can’t use it..Version: 2.29.1

PrequelThis app is very slow not good please help.Version: 2.1.14

Subscription trap 😵Ugh this has been the most annoying app subscription to cancel. I downloaded it to try once.. stupidly accepted the trial and then was sent an email saying I’d be charged $4.99 each week once the trial ended. Trial ends and I get charged $7.99.. I go into where you cancel subscriptions on my phone and it says it’ll expire on a specific day with no option to cancel.. next week another $7.99 😑 Thankfully I found a review here explaining how they cancelled via link in the first subscription email (down the bottom) Now to wait and hope I don’t get charged again! Hope this’ll help others find the cancel subscription link..Version: 2.8.2

Now wayI used this app for a while on a pay by the month. There was a new feature I wanted to try and was offered the 3 days free. I hit yes and was instantly charged $56. The developer referred me to Apple and took no responsibility for the payment error. I unsubscribed within 2 hours of the 3 day free trial and was charged instantly. The feature I liked was the face fixer which I noticed today has been removed. Really poor form from this developer. Shame because the app has some great features, but I can’t trust them. Stuck with the app now for 12 months because I don’t have time to chase Apple for a refund. I do have time to write this review so no one else gets hit..Version: 1.17.52

Sellout appWas so nice I found my favourite filter of all time, used it for my whole Instagram layout for months and then one day it randomly cost money to use 😂 now every single filter is under a pay wall.Version: 2.45.0

WILL KEEP CHARGING YOUDONT DOWNLOD THIS! Do not even try this free trial!!!! I tried the trial and decided the app was too buggy for me so I cancelled before my trial ended, but then I have been charged 3 times since cancelling for a subscription! I double checked every time to make sure I really cancelled it and had to go through a long process with my bank about it. I emailed customer support for the App Store and this app and nobody could do anything because my subscription wasn’t active. I ended up having to close out my card and get another one because they just kept charging it. Not worth it! Update: they still have charged my card every single week for the last 3 months. Finally got in contact with a real person and to cancel the subscription unlike all other apps, you cant just unsubscribe in the subscription section of the App Store you have to go through their whole app and website to unsubscribe as well. That’s so stupid and is not how any other app operates on the App Store.Version: 2.15.0

Stole my money.I got a pack for £3.49 and it says that when you purchase the pack it comes with no watermark. So what have I actually paid for? Because I have already got the free items in the app and when I looked to see if what I had paid for showed up it was not there. I refreshed the app multiple times and everything is still the same I cannot see what I have paid for, the watermark is still there on the five pictures that were free and already created. My money has been taken. Not happy. 😐.Version: 2.35.4

Horrible Subscription UpdateI’ve been using prequel probably ever since they started up. It was a very unknown app at the time with AMAZING filters. And with every update there were better filters for us to explore. But not too long ago they updated the app and all the filters that were once free are now all under subscription payments. There are some that are free but they’re outdated filters that are just unpleasant. I think the way they had it before was well balanced because there were a lot of great presets to enjoy for free and many more that can be bought with subscriptions that looked interesting. If I had the money I would’ve gotten a subscription a while ago but now there’s no point in having the app. It’s useless without purchasing like all these other apps available on the market. Hope they can consider changing this soon so we can all enjoy it..Version: 2.45.0

Stopped using it :/Honestly as someone who owned numerous fan accounts i used to use this app RELIGIOUSLY, i stopped for a but due to personal reasons but when i come back i found out you have to pay fpr everything :/ kinda sad for people who can’t afford it but oh well what can you do with greedy companies.Version: 2.26.2

😡😡😡The effects are now for money and I can’t use it now it’s just so not good.Version: 2.26.2

Used to be greatI used to love and use this app all the time, i loved how versatile the section that was free was, but now its the same as all the other photo editing apps that make everything premium , a few months back i deleted it but today i redownloaded it to give it a chance i guess (i loved this app & missed it) and im genuinely appalled? Every single one of the ones that were free are now premium everything is pretty much. Sad what money does to a company i guess frustrating bc i genuinely thought this app was different..Version: 2.44.1

Won’t let me send my trail pic to instagramDoes not do what you say it will Waste of time Bit annoyed you stole an hour of my time.Version: 2.24.0

Amazing... But some issues.I use prequel all the time but at the moment when I go to use it, it gets stuck on the loading screen or the video freezes and it doesn’t let me use the adjust button for anything. It’s not the best and I keep having to re download it. This also happened to many of my friends. Please fix this glitch..Version: 2.1.12

Not free anymoreDon’t download this if ur looking for something free to use. I used to have this app and I loved it but now you pay for EVERYTHING. I’m not willing to pay £5 weekly just to edit a photo once in a while. Honestly it’s such a joke that every good filter they have is not free. It’s not as if they made a couple more filters not free, they went from barely any prequel pro filters to 90% of them being pro filters. There is many more better editing apps that are free. Even if you are willing to pay, don’t. Save your money and find another app.Version: 2.41.2

Good, but no 60fps export ruins it for meAside from the spangly rainbow, glitch, kiddy effects etc… for someone looking to be creative with video there are actually some really pro-grade effects and filters in this app, better than some expensive plug-ins I’ve bought for after effects over the years! However, the app cannot export at 60 FPS, which many of my videos are shot in. I really hope this can be corrected soon..Version: 2.33.1

Pay for EverythingI’ve loved this app for so long because of the options they give to people who can’t afford to pay.. however that’s recently changed as filters a consistently used are now locked for people to pay for now :/ it’s really disrupted my usually photo editing because the one i use is no longer available. The price is too much for me to afford as well :( it’s a real shame.Version: 2.41.1

You have to pay for just about everything..Its a cool app definitely way more designs and effects than I’ve seen in any picture app. But why is the free version like a free trial for a game or something? You cant move the text around on the pictures only up or down which is very corny to have to pay just to move your text where you want it. It definitely still has glitches they need to fix like using the Gta edit when you crop the video picture it starts glitching bad. Also there isnt an undo button so if you mess up on an edit you have to start all the way over. This app had very good potential but its not worth paying 4.99 every month just to use some edits. A one time payment would very much be convenient but alot of these app developers are money hungry and feel like a subscription that you have to pay for every month is cool i guess? Like were arent in a pandemic still lol.Version: 2.15.0

$32 per month subscription?!I was really excited about getting this app until it I realised how much pressure advertising there is loaded into it.. sure 3days free trial but pumping people to pay $8 per week! For a subscription. It’s a shame, cos tho I had to dig a bit to find what other subscriptions payments you have, the one you press most in the limited version is way more expensive! A shame again cos it looks like the app could have a lot of organic growth and popularity without asking the crazy outlay! I seldom write reviews anymore but I was gutted with this purchase unfortunately, feeling you guys may have cut yourself short by coming out pressing too hard for big dollars. Maybe you might reconsider your ‘prequel’.. or prerequisite. cheers. J.Version: 1.16.3

The new update is mehIt gets slower.Version: 2.0.2

BIGGEST SCAM EVER! REFUND IMMEDIATELYI just bought the gold subscription a few weeks ago, and I only needed it for a few days. I used the app, and I couldn’t cancel the subscription because of the free trial that it forced me to accept. Now, I’ve contacted apple regarding refunds for the weekly payments, and the subscription doesn’t appear when trying to cancel a subscription in the settings. This is a common problem and the developers should be ashamed of themselves. This app is a scam. Do not pay for any premium services if you plan to cancel the subscription. I’m requesting a refund of my recent payments, and I want to cancel my subscription for good, because CLEARLY the developers don’t want me to do it. This app is made by frauds that scam and steal money hoping that you won’t realize the outrageous charges weekly, and the inability to cancel the subscription through the settings in your phone. Developers, I want my subscription cancelled immediately! I will be contacting Apple about this, and you will pay me the money you took without me being able to stop you! -James.Version: 2.50.1

This WAS a great app…I never write reviews, but I genuinely felt the need to say something as I have been a long time user of Prequel. I always used Prequel to edit my photos for Instagram and VSCO, but as of recently I’ve noticed a lot of the previously free filters are now premium. It’s not just a handful of filters, it’s A LOT. I used this app because it offered so many great filters and in-depth editing tools for free. I understood that obviously some of the features and filters you had to pay for, but I still enjoyed the free filters. Now, all that’s left for free are the more unconventional filters, or I guess you could say the “less-trendy” filters. I understand that sometimes companies have to do a bit more to get some extra revenue, but the premium price is not something worth to pay. you could pay 10 dollars a month or 50 dollars a year, which I think is a bit much for a photo editing app. I really do miss the old Prequel! it was my go-to for editing photos but now I may have to find something else..Version: 2.39.0

ScamThese guys have a deceiving “terms of use” way of locking in your credit card. If you download the app through the app store and try their “free trial” and cancel before it ends they still charge you and in my case multiple times a month! To cancel the subscription you actually have to go find an email they send when you download the app and unsubscribe from there. Oh and if you deleted that email - good luck getting a proper attention from them. Their logical response is forwarding you their “terms of use”. Lame app and devs to say the least..Version: 2.15.1

BewareBEWARE! This app charges you the weekly for the FREE TRIAL! Not cool! :(.Version: 2.50.1

Has a watermarkReally cool app... apart from the fact that it has a watermark which makes using it pretty useless, or you can pay $170 to get rid of it....Version: 1.8.0

Took away most used filters and effects!This is not nice taking away effects and filters that were once free for everyone and making them accessible for only premium users. That was the only reason I liked this app. Too bad..Version: 2.41.0

Prequel GoldThe app is good and all but I have a issue with Prequel gold, I’m a fanpage on tik tok and I use a coloring that has fairycore and sparkles in it, so one day I was making my coloring while I stared in SHOCK when I saw that I had to pay for the filters now, no one is paying £4.99 a week for filters, it’s filters for god sake!! The only people who use Prequel are fanpages I swear.. so if Prequel wants no one to use their app then sure, make the filters gold..Version: 2.39.0

SCAMWow thanks for scamming me for my money for starting a free trial. What a fraud. And please don’t reply saying Apple is responsible for the charging. I already read the reviews and it’s totally your fault. Time to delete your scam app..Version: 2.50.1

Good, but some flawsI do really like this app. I realise you can’t have everything for free and although very pricey (adobe PS even costs much less), the subscription does come with a lot of cool options. What I am very disappointed though with is that lately not all ‘gold’ options have the star on their icons to indicate it. So even filters that appear free are not, and most filters I chose still cause the upgrade pop up. I don’t know if this is a bug or intentional, but it makes the app borderline unuseable when I’m constantly closing out of pop ups just to apply a filter :(.Version: 2.43.1

Scam and fraudI have waited for 1 year and 5 months and still do not receive my refund back. I am extremely upset about their ignorance and lack of mindfulness. No body try to contact me or do something about it. I am so down with this app, will never ever use again. To the people who have downloaded this app, please make sure you don’t trick by them. Remember to unsubscribe them or if you want to wait years to get your refund back. The lesson of blood and tears..Version: 2.14.0

Useless appUseless app.Version: 2.47.0

Great app but could be even better with a few changes.I really love prequel, the templates and filters are amazing but the only pitfall is that you can’t edit the text or remove the “prequel” watermarks even when using pro version. If the team somehow managed to implement the ability to edit the text then I think this would be the best quick photo/video app on the market bar none. 3/5 stars from me, but would happily give 5/5 if the above suggestions were implemented..Version: 2.13.0

Can’t use any filters anymoreThey took away all the good filters. They have locked almost everything and it’s not good. very easy to manage but still horrible.Version: 2.40.0

Worst App Yet!This seriously was such a waste of my time and my money, I can’t believe it. I tried. I didn’t realize that it was going to be a $5 charge every week, as I thought it was a monthly charge. I still went ahead and gave it a chance because I thought, well it must be a really good app if it cost $20 a month. I was completely wrong in even thinking that was possible. I spent more than too much time trying to find a good filter choice or change the photo and basically all it does is make the photo lighter or darker or give it a color tone. I’m so frustrated. I also went to look up trying to get a refund because this was such a waste of my money., But they won’t deal with refunds. I would have to go through Apple. Period. This is again the worst app that I have experienced yet. Save your money if you don’t wanna waste your time, your energy or get frustrated. It blows my mind that this is the Gold Subscription as it is even poor for a free one. They make bank with this system & know that many people miss the charges on their bank accounts & won’t go through the hassle of complaining for a refund. 🤦‍♀️.Version: 2.38.1

LoadingIt wont load for me, when i open the app it just stays on one screen..Version: 1.16.67

Paying for almost everything.I used to love using this app—has great filters and settings…now I have to pay for my favourite filter and for the glow setting?? Like at this point just make the app a paid app so all of the assets are free. I don’t have time to pay for premium..Version: 2.46.0

Please fix the appUsed to be a really good app, but now it has loads of glitches. I don’t have the premium account so obviously can’t access all the filters, and usually there are stars on all the premium filters. But now a lot of the premium filters don’t have stars next to them, so when I try to click on a filter that I think is normal because it has no star on it, it redirects me to the page to get the premium account so I can’t use the filter. It would be good if you could clearly state all the premium filters, as it will make using the app so much easier, as it’s so frustrating using at the moment when you aren’t sure which ones are the premium filters..Version: 2.43.1


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