OKX: Buy Bitcoin BTC & Crypto App Negative ReviewsOKEX MALTA LTD

OKX: Buy Bitcoin BTC & Crypto Negative Reviews

4.6
4.68071 star

Total 84 Negative Reviews

OKX: Buy Bitcoin BTC & Crypto App Complaints & User Negative Comments 2024

OKX: Buy Bitcoin BTC & Crypto app received 84 complaints, negative comments and reviews by users. Have you ever had a bad experience using OKX: Buy Bitcoin BTC & Crypto? Can you share your negative thoughts about okx: buy bitcoin btc & crypto?

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OKX: Buy Bitcoin BTC & Crypto for Negative User Reviews

Can’t verify accountI can’t seem to verify my account. It always keeps requesting for ID picture, mine have been on PENDING for the past one week even after completing the process. I don’t understand what’s going on anymore. PLEASE I WOULD LOVE YOU GUYS TO LOOK INTO IT AND GIVE ME A QUICK REVIEW, I don’t see why card verification is still needed in this 21th century. Thank you..Version: 6.47.0

ScamIt didn’t works in Canada. It takes all your info. and then you get error registration message.Version: 5.3.10

Not safeLost my crypto asset when sending from another wallet can’t access it till now, it said completed from the other wallet and block explorer but it hasn’t appeared to my OKX bitcoin wallet and it’s so annoying and frustrating..got me so mad and upset cos I really needed it for an emergency but it’s no where to be found, chatted the support but no response to my balance.. did all the wanted me to do but I can’t still get my crypto to me and that’s so bad and discouraging, I thought o could rely on this app but it seems that I can’t even in an emergency 😣💔.Version: 6.57.1

Very Dodgy AvoidSigned up and was asked to deposit funds and download of $100 to claim reward. Deposited $150 in crypto and tried to claim reward. Immediately it flagged up as “security risk” and reward removed. Note everything was absolutely fine until I clicked the claim reward button. This the one and only time I’ve registered with OKex and I would never consider doing so again. Contacted support who told me they have no idea what the security issue was and they cannot correct them. If they cannot handle a simple deposit they cannot be trusted with my trades. I would avoid using completely I have no confidence you will ever get your funds back and they were very keen to tell me they can withhold funds for any reason for as long as they like. Looks like a scam, smells like a scam, probably is a scam..Version: 5.2.0

DisappointedCan’t no money out why let people across the world use your app if your not allowing them to withdraw back in the currency they put in plus u can’t transfer you money to other wallets same the errors comes up what a joke and I really was liking this app thought it would be a front runner one I take my money or just let the rob but I will be closing my account.Version: 4.9.2

AwfulTerrible app, won’t let me upload my proof of address. Contacted support and they kept asking me to do the same things multiple times. The website kept telling me my password was wrong but the app accepted the password. A terrible app, website and customer service..Version: 4.8.8

Really confused on what to do my crypto is stuck in the appI have 5000$ of crypto in this app but ever since the update like 4-5 months back I can’t access it at all because I’m inside the United States and it says I don’t have access because they don’t serve people in the United States and it never warned me that this was gonna happen so I pretty much can’t use the app and my 5000$ is in the app so if anyone can help please let me know.Version: 6.0.4

OkxThese people are data stealers fact they are using my data and cutting out my profit from my portfolio.Version: 6.0.34

100-0Started so well did small transaction then a bigger. Withdrew my money into another platform I use for trading crypto. Then I submit a small amount of money just £200 and was withdrawing it into another account. Guess what! I can’t withdraw my money🤣 tried it on chain nothing tried it internal nothing spent 2 hours with support team last night nothing. This morning wake up to try again nothing support team escalate it they send me an email to delete my app and download again🤣 if it isn’t working on my phone or laptop what is a reset going to do. Uttterly ridiculous. I’m so glad was a small amount🤦🏽‍♂️ so id think twice before making large transactions with OKX.Version: 6.36.2

No rewards unless you have to claim it??Rewards not given to me. How do I know there is a place to claim it? I was busy trading on margin and wondering why my referral and other promised bonus money was not credited and later found that it must be claimed. Who told me that I must claim this to receive it??? Hahaha!!! How do I know there is a reward must be claimed to get it and otherwise expire? And now it says that it expired! And showed their messages pop out after errors and message saying it is now invalid due to time passed…when I click that site/button. Other platform just had given to me automatically once I fulfill what I was supposed to do the advertisement and their conditional referral bonus. It is such a disappointment and embarrassment. You guys make a trick and showing the reward messages and now I try to claim it and it says “expired”. Don’t try this app and company. It was wasting my money and time..Version: 4.8.8

GarbageTheses guys banned the app from Canada now I can get my money.Version: 5.0.12

Fishing App Stealing Your Money!!!OKX is hands down the worst crypto trading app I have ever used. It seems designed to lure you into depositing your money effortlessly, but when it comes to withdrawals, it becomes an absolute nightmare! Not only that, but I also suspect it of stealing funds without providing any explanation or details whatsoever. What's even more infuriating is that the customer service chat conveniently erased all my messages inquiring about the whereabouts of my money. It's undoubtedly a fishing app, and I strongly advise against downloading it. Save yourself the trouble and look for better alternatives in the market!.Version: 6.15.0

I can’t verify my accountService so poor and outdated, you don’t need ID card full picture to get verified in this modern world, you just need in National ID number because some of us ID are blurred and not clear, we inputting our National identification number will save us from this stress, learn from binance please I’m finding it hard to verify mine because of this.Version: 6.46.0

Not Consumer FriendlyOkex requires you to have a minimum amount to deposit, otherwise they pocket your money. This disincentivizes new people from joining the platform. Customer support is very dismissive of your questions and will outright lie to you so you go away. I have contacted them about resolving my issues, this review will be updated if anything is resolved. I suggest an alternative platform like Binance which doesn’t restrict or steal your money.Version: 4.9.4

Didn’t give me any rewards after I qualifiedSaid “for first time members only” or something along those lines. Won’t be using them again..Version: 4.6.4

Slow, poorAvoid like the plague. Made a deposit to the correct address with the correct currency and never arrived in my wallet. Same currency goes through within a minute at Binance. They say it will take several business days to process. Preposterous..Version: 6.0.32

Canadians can buy but not sell!The UI for this app is very elegant. You can trade variety of crypto currencies. As a Canadian, you can buy coins but cannot sell. You can trade, finance and withdraw your purchased coins to any other exchange or wallet..Version: 4.5.8

It’s slowI used OKEx regularly but I’m going to switch. My money has been on hold for hours now and I don’t know why... as well, I bought USDT with my bank and it’s been 2 hours and still haven’t received it. Cmon man..Version: 4.8.7

They scammed me out of all my bitcoinWow.Version: 6.1.12

Total scam! Dont use itNot user friendly, i want to buy doge , but end up buying USDT... And i cant cash out in CAD.. i am asking a refund....Version: 4.8.7

ScamIf Apple can read the reviews, this app should be removed from Apple Store. This app is used by scammers. The scammers give you an address to transfer USDT into an account. OKX tells you the address was not generated by them yet they take commission for the transfer and their app does not detect that the transfer address is fake. Most importantly they take no responsibility for tracking what you have lost through their platform with a fake address undetected. Apple Store, please remove this app from our store..Version: 6.47.1

FrustratedBeing disconnected from TradingView is a pain. Not being able to trade perpetual contracts on TV is a bummer. Can’t copy and paste password is really a drag. Not much good so far. Update: Connectivity on TradingView has improved 100%. Trading perpetual and futures contracts are trade-able on TradingView once settings are adjusted. Copy and paste would still be a bonus for logging in..Version: 6.1.32

App Scammers!! Please beware !!I can’t say this is linked to this actual App but if you have been asked to download this app by a company that have contacted you about ‘working’ by clicking apps BLOCK AND DELETE THEM! I called the so- called company customer service (they are a legit company but the scammers are using this as a front) and they advised me it’s a scam. You can read other reviews on here about people who have gone further - luckily I read the reviews before I downloaded or carried out any more tasks for the so called company. So this is to say I can’t speak on OKX app but be careful about who has asked you to download it!.Version: 6.28.0

Cant withdraw“Some assets haven’t been fully credited” The app let me deposit Bitcoin and trade it for an alt coin I wanted but now I can only withdraw about 10% of my coins. It’s a small dollar amount. My deposits all have many confirmations. Why can’t I withdraw?.Version: 5.2.0

Scam alertIt’s my first time using OKX, and I made a deposit of $29 worth of BTC into my OKX wallet address, and I didn’t know about the minimum deposit amount required, and also how can $29 worth of BTC be below minimum deposit but if truly that’s the case, why won’t OKX refund the BTC, why would they just decide that the money is theirs since I made the mistake? I contacted support team and it’s be 48 hours no one has replied or given me a feedback, this is just another way of scamming.Version: 6.56.1

Need more improvementThis is one of the worst experience I have since the time I start using mobile app for exchange. Your application login page is having bad design which made the small screen mobile difficult to tap to password and reset password. Hence, no login, no trade, no tracking price ect. Sorry guys I think you paid many man power to the app but seem not enough good for all users to use it..Version: 3.9.2

When will Kaspa be listed?When ?.Version: 6.40.0

What happenedSomething bad happened to the app. XMR is completely gone but not clear about this, it just times out and doesn't show up everywhere. There is a big yellow message at the top that takes up loads of space and doesn't go away. The navigation has issues and now I have to close and restart the app. I seem to be stuck on 'simple mode', unless this is a UI update?.Version: 6.37.1

Obvious fake reviewsI’ve given 1 star to hopefully balance some of these obvious fake reviews. I bought £100 of Bitcoin it has gone up in value and is now worth less than that because I can only sell it back for Chinese yuan, Russian rubles or some other random currencies and that is with the “bonuses” they give you. I wouldn’t bother. I’m sure there is a much better way to buy Bitcoin. I need to stop impulse investing haha..Version: 4.7.4

TerribleDoesn’t let you withdraw..Version: 4.6.2

Please never use/ Robbed of dollarsJust had my account hacked and robbed of all my trading dollars, my trades were closed the converted to dollars the transferred out of my account, while I was unaware then logged back in and all my money Is gone… totally unacceptable, now I have no leg to stand on and can only contact local police, who can do nothing, they have you at every turn!!.Version: 6.0.34

No support in EnglishThis app does not offer any support in English.Version: 2.0.4

ScamI am writing this hoping to hear from someone before I file an official complaint here in the UK with the consumer council . I deposited money twice no issue then tried to withdraw nothing happened. When I went to get support they bombard me with requirements I’ve never even heard of . I asked if there was a way to get the recovery phrase she said forget it. And that’s it . So now I’ve lost my hard earned money just like that . I lost my money just because I wanted to withdraw it . I’m pretty sure I have a really good case but if you are thinking of downloading this app don’t . Try binance it’s so easy to use I used it to deposit crypto into OKEx . A total scam !!!!!!.Version: 5.3.22

On your own riskSoon as I installed this app, started receiving spam calls. One of them i googled is a crypto scam. And i have a brand new number! Its disgusting how my data was instantly sold. Of course it wouldn’t let you use most of the features unless you finish the registration. I was weary of creating an account and submitting my personal details now I’m 100% sure I wouldn’t be having one. I can only imagine if my number was instantly sold what’s gonna happen with the rest!.Version: 6.7.0

App needs extra features addedApp still hasn’t been updated to include the slide bar function on the margin trading for futures. The website has the function but not the app; which is rather inconvenient when wanting to do smaller trades of 1% to 9%. I can’t see why the app doesn’t include this slide function also and it would be appreciated if it was added..Version: 5.4.0

Horrible experienceVery horrible software. I invested in some cryptocurrency on this software but then they banned clients from Ontario and Quebec from using it. I could not log in anymore so my money was just gone. Avoid at all costs cause they will eat your money..Version: 5.3.7

No customer support at all!Customer support totally nonexistent! No humans there only a bot giving stupid answers!.Version: 6.0.44

Avoid!!!I wanted to sell some crypto but the person that I sold crypto put the money on hold so I couldn’t realse the crypto because still didn’t get the money after that I appealed and after 5 days waiting OKX considered that the person who I sold crypto is right althought the money were still on hold OKX realse the crypto!! AVOID!!!.Version: 6.0.12

Suspicious: different reviewers, same commentsCopy and pasted reviews from different reviewers with different names?. Not exactly something to give you much confidence. Couldn’t even input my country details when asked for my phone number before it got buggy..Version: 5.0.5

Really bad0 customer support you just talk to a bot going around in circles. They don’t tell you what fees they charge, 0 transparency. Their products are completely deceptive, when it says you assets are locked for a day it really means locked for 5 days. When you deposit fiat they will pretend they have not received it until you show proof and then you have to show proof that your proof is proof etc.Version: 6.34.0

Too slow, but best in verificationA friend of mine brought 12€ USDT with her debit card and OKX debited her and up till now she have not received the coin or refund of the money, which I have to pay her back, please you guys should fixed it please, am giving this three star to you guys because your application is easy for beginners who start Cypto.Version: 6.2.0

Cannot openCannot open.Version: 4.9.5

Can’t withdrawBe aware that you can’t withdraw money into local bank account if you are in Canada..Version: 5.0.2

为何无法更新?如题.Version: 6.48.0

THE WORST CRYPTO-TRADING APPWithdrawing from the app is long as arduous. They are very quick to take your money and extremely slow at returning it. After having this bad experience, with what should be the most important function of the trading app, I obviously wanted to delete my account and details. Six weeks later and I’m STILL waiting for my account to be deleted. Huge amount of incompetence from the staff. Lack of any common sense and individuality (exact same robotic responses from many different staff). JUST GET ME OUT OF HERE!!! *Download Binance or Coinbase if you want a good and easy experience*.Version: 4.9.0

差评1.平台的K线图除了15分线其它图表经常不准,而且数据点是往后错一天的 2.平台的各币种余额占比这个数据永远是零 用户自能自己统计余额 或者卖出的时候看到余额 3.在线客户永远排队等待,处理个解锁从下午七点等到第二天才给你处理或者是系统自动解锁了。且服务态度差高傲 4.我买了个HYC币直接消失了,找在线客户才知道是换成BTC区了,那么我的收益率为什么一直是-40左右,这个公告是不是只在官网发 不通知用户? 5.如果有更好的平台我是不会用这个平台的,本来准备一天入款一千左右 现在不想继续投了.Version: 4.8.8

Awful, Stay Away, They Freeze FundsAwful! The app kinda (3 star max) but exchange itself borders shady enterprise. They froze MRX withdrawal 5 months ago! And 1.5 months they just stopped responding to support messages just ignoring. Finally they canceled the withdrawal transaction and fund came back. I suspect this exchange has liquidity problems or has Bernd’s hacked or something therefore they just froze customers funds - how convenient. Also I think most Reviews/Ratings are bought- the app is absolutely nothing special snd deserves 3.5-4 maximum!.Version: 6.0.6

Scammers working on this platformNew people to OKX be careful of WhatsApp messages offering u a job which say takes 20 minutes to do tasks of 38 tasks a day for bogus company ran by scammers with fake profile pics and ask you buy money for USDT and deposit it in scam website, but it’s all setup and will ask you to put more money when balance goes minus - saying get you bigger commission for fake brand u boosting but won’t be able withdraw none of it! OKX is involved and know about this but do nothing to stop it fake id addresses it’s all undetected going on under our noses shame on them use better place.Version: 6.49.0

Security nightmare.Probably a reasonable app if you stay in one place, but if you switch countries, and phones, it’s a mess of verification methodologies. Even cancelling your old phone number involves a video, a passport a phone call with various questions, and then there’s the change of address farce to go through. Get with the times OKX. Utility bills are paid by the accommodation, some of us don’t have a tax bill, even if we do, it’s from the home country, as can be bank accounts, with the different home address. Passports and resident permits do not have an address, nor do many driving licences. All of this stuff is now done online, there are no paper print outs readily to hand to scan/download and send to for your staff (bots) to fail to find a relevant tick box and reject. I finally managed to change everything and get verified at the third attempt, but now my account is frozen because of “security changes”. There’s no joined up thinking in this process, and they are in desperate need of a decent UX designer to sort out this protracted mess. I will have to go through the whole process again the next time I relocate..Version: 6.49.0

Would be perfect if USDT perpetual futures trading had just one wallet for all coins.It's very inconvenient to have to split my money amongst every single trading pair. Please give us the option to do it like Binance, where the USDT sits in one wallet and I can open a position in any coin with that money. This feature is quite literally the only thing keeping me from switching from Binance to OKEx. Thank you..Version: 4.5.6

FraudI had very bad experience with OKX, really I deposit through with my debit card 2 day ago and still waiting to be credit in OKX account and when i raised this issue with customer support they ask for P2P order id, i clearly mention I made card payment but they still ask for proof. I really disappointed and still not getting my money back either not in OKX account.Version: 6.0.36

Really bad appTo say OKX are the No.2 exchange this app is terrible, luckily I’m only using the demo account to try it out. When you start the app you are asked to log in the you navigate to the demo account look at your bots click the details tab you are then asked to login again, email & password the sliding jigsaw then it asked you to set up Touch ID this happens every time you use the app you are then in the real trading view when you have to go to your account settings and chose demo trading again then chose the details that you wanted to look at 5 minutes ago. Oh and it goes from landscape to portrait mode every now and again. There are other issues too far too many to mention here. Going to try the web site see if that’s any good. After reading other reviews I’m a little reluctant to deposit any funds. Again this is the second biggest crypto exchange so I would expect something better. The developers need to get things sorted, if I was one of the developers I’d be highly embarrassed with this app..Version: 6.0.41

Latest version Copycat of coinbaseThe latest version sucksssssss. Excatly copy of coinbase.the dark mode can’t be changed??? The previous version has its originality and it was good..Version: 6.1.14

IssuesI had an issue which I can’t seem to fix, when trying to transfer funds, I can’t seem to use the chat function which is where individuals send their card details for you to transfer.Version: 6.39.2

Ethereum deposit still hasn’t comeMy ethereum deposit still hasn’t came through. Correct contact address and I can see on eth scan that okex have received but hasn’t been processed. Even sent one later that got processed quickly. No team support at all to help, AI bot on website is useless and the Twitter/ telegram completely unresponsive!.Version: 6.0.6

Not recommend for anyoneWasting time using this application for first time. Not recommended any to my friends. Using mastercard to transfer money they using third party to transfer. It completed transferred from third party. However, didn’t get cryptocurrency. It should settle in the account within 3 hours as it said. Contacted third party, they said the completed their job usdt already transferred. So recommend to contact okex support. It’s almost 2 days but still didn’t get it. Don’t even know how long roughly going to take. They even can’t estimate it. Maybe an age ?.Version: 5.3.10

Woefully BadAvoid if you want to be able to withdraw your funds - there is a problem with the backend systems that means that yes, of course you can put your currency into an OKEx account, but funnily enough their mechanism for withdrawing it again is suspended. They say this is temporary while they fix the issue, but it has been three weeks at the time of writing..Version: 4.3.8

Totally crapI downloaded OKX app and provided my bank statement as proof of address in the required format along with my passport I’d and wrote same address in the detail form which is on bank statement twice and they rejected saying that the address does not match on bank statement with the one provided. I can’t understand what kind of people are reviewing the identity documents. Sadly to say they have brainless guys who review the documents and are unable to match the address. Will never use them again just a wastage of time..Version: 6.40.0

P2PI bought a USDT from a seller in P2P and before I could transfer the money my order has been canceled but I make the payment and have the receipt with me and the seller said he didn’t receive any money, have to issue for appeal which I did but the support service said I’m at fault that what get me confused till now I don’t have my USDT and the money is gone, is so weird for OKX 🙁.Version: 6.1.36

No response for your any lossBecause the app system regulations they froze my account and tell me they can froze anyone’s selling transactions & is real common. Because of that my token can’t sell on time. Make hug loss for me and they don’t care. Ask me to go off... what a big scan app!!! Stop using it. Not safe!!!!.Version: 4.8.8

垃圾app1.为什么现在的app越来越大了,一个炒币交易所原始安装包几百兆,安装完使用至少几个g的空间没了。把用户宝贵磁盘空间当垃圾桶,想装多少就多少? 2.为什么要三两头更新app,bug有这么多吗?不强制更新还不能使用了? 1. Why is the current app getting bigger and bigger? The original installation package of a currency exchange exchange is hundreds of megabytes. After installation, at least a few gigabytes of space are gone. Use the user's precious disk space as a trash can, as much as you want? 2. Why do you need to update the app so often? Are there so many bugs? Can't use it without forced update?.Version: 6.1.32

CANT USE IN CANADACanadian Run away….Version: 6.0.30

Verification SMSEverything about the app is working well but I not happy because of one minor issue that has become a great source of pain to me. The verification sms is never comes when I try to withdraw or do anything, it comes to my email but never gets to my phone which is frustrating.Version: 6.1.20

Steals moneyJust checked in on some of my smaller holdings I had on OKX and it appears one (ANW) has been delisted. Not only that, but the tokens are now gone and unable to be withdrawn. I appreciate its very unlikely to go back up again but exchanges like coinbase and Binance a)give you plenty of warning if this is about to happen and b) still allow you to withdraw the tokens even after they’ve been delisted. I would avoid.Version: 6.9.0

Creepy“OKEX has pasted from ...” One’s clipboard often contains passwords or other confidential data. These people are snooping for reasons unknown..Version: 4.3.2

Apps is trashThis is garbage there’s thousands of users who can’t get their funds out apparently there’s a bug and you have contact support who don’t respond this is a scam.Version: 4.8.7

闪退,可以修复一下吗,急闪退,可以修复一下吗,急.Version: 6.0.30

Poor customer supportThis is a very poor customer support crypto trading app, they never respond to issues and I've lost lots of assets I need to recover through them. This is totally unfair I don’t advise anyone to put in much crypto into this app, apart from their poor customer support they are a good trading platform !.Version: 6.56.1

Scammers have access to OKX official chatScammers have access to the OKX official telegram group and as soon as you put in a question in the official telegram group you have a minimum of 3-5 scammers posing as OKX customer support. OKX has a very weak security circle and because of that many new users in OKX have lost their money and USDTs. Does not seem like OKX are working into improving their security circle in their chat groups or the scammers directly messaging you in your OKX app. Have been scammed of $100 worth USDT. The result was I no longer can deposit funds into my OKX, as OKX has put restrictions on my account instead of improving their security and blocking scammers having access to their official telegram groups..Version: 6.40.0

The app was great until …The app was really good, i was able to buy from it easily with no major issues. But for the last couple of days i cant use the app and it is giving me all sort of errors. It was really confusing and i thought i lost my wallet and all. I tried from their website and it worked but i am a big app user and i prefer the app to get to the way it used to be. Thank you and waiting for a great comeback.Version: 4.9.6

Account closedIf you dont serve Canadians (im not from quebec or ontario), pls dont let them register, i submitted my driver license and my account was closed without reason. LOL.Version: 6.1.52

- unregulated in the jurisdictions it operates -Offered products initially in the U.K. market without being registered as a VASP and then has subsequently removed those products. I had assets on the platform which I then couldn't trade. The regulator changed its guidance and OKX knew about it and didn't do sufficient to inform customers well enough beforehand. The only way of resolving this was to move the assets off the platform to another exchange. Sure it has better functionality than BitStamp or Coinbase but it needs to operate fairly, transparently and with good customer practice by providing good prior notices..Version: 6.35.1

AnnoyingImagine you waiting for a coin to reach 3 confirmations before you are able to withdraw and Yes it will reached 3 confirmations only for you wait for like an hour or 2 hours before it got updated on the app which is annoying and frustrating… other exchanges put theirs on 2 confirmations, you put yours at 3 and still delay someone. SMH try to update your coin withdrawal confirmation status!.Version: 6.34.0

Fake comment, can’t withdraw fund in CanadaDon’t use it if you are in Canada, can’t withdraw fund to local bank like TD, BMO etc.Version: 4.8.0

Update. No response. The 5 star comments appear to be farmed . Truly a scam.Google OKEx unable to withdrawal and you’ll see the headlines. Even when I try to withdraw they want 25% in fees to withdraw $100cnd and I can’t even do it because they have a minimum withdrawal amount. Don’t tell me to email support give me my money back..Version: 4.9.0

Can not close accountChinese KYC user cannot close account Customer service is like trash.Version: 6.46.0

Don’t transfer nothingI have payed £60 and I still don’t have nothing in my account. Send them prove that I have payed show them with screenshots and video for the payment and they are still saying that is not enough. Need to call the bank on Monday to report them for FRAUD..Version: 6.34.0

什么鬼安卓手机无法下载,苹果系统注册登录提示网络不可用,一直在转圈圈.Version: 6.1.36

Scam Be Aware Of Scams Please ReadI want to make everyone who options this app on the advice of any company that professes to be dealing in USDT crypto. If a company try’s to speak with you using What’s App and they say you can earn money by checking apps that are on ISO App Store or on The Play Store please be very careful if they claim that you will be paid in USDT Coins using this OKX App. It is not yet 100% clear to me that this app OKX is involved in the scam but I have to say that there seems to be a very intrinsic link between a company called BAD RHYNO and this app. As far as I can see the con works by getting people like me who have UK bank account and UK driving Licence or Passport to set up accounts with OKX they then ask you to do a task which they pay you in USDT this is then to be sent into OKX and once that clears they then tell you to send those cleared funds back to BADRHYNO and you get nothing. They tell you that you must do this for 5 days before you will receive again in USDT you commission but on the third day they make up an added fee which places you in negative USDT within the BADRHYNO Account and then you are told you must purchase from your own money USDT through this OKX account so that you can continue and then be paid your commission on the 5th day. You will never make it to the 5th day and they continue to say you must buy further USDT with the promises that you will be paid eventually. Be very careful using apps like this one in this way..Version: 6.13.0

Not secure and no customer supportI got scammed buy this app. To send money I have to verify but for someone taking the money from me no verification is needed. When I went to report it there was no one to report to or talk to. I tracked down my money from one site to another when I found it it had left the country and they refused to give it back. Also they never let you transfer money back out. They pretty much were the worst of every part and were completely useless. Never use no matter what. I think all the good reviews are fake as none of them I read were at all in line with my experience. Don’t use no matter what..Version: 6.38.0

Unserious Support TeamMy Withdrawal has been pending for for hours now, i have chatted the support team serval times and yet nothing has been done. i just need them to cancel my transaction yet they don’t get me any feedback. OKX is stressful to use especially their support team. they have nothing good to offer when you have an issue with on the site. it’s sad.Version: 6.1.6

Scam siteThis app is part of a sophisticated scam. If someone you ‘meet’ online suggests you download it to invest in crypto, then report it to national fraud offices. They are country specific. The app is pretty simple to use, but it’s a fake trading platform. Any bitcoin you send them (or any crypto you think you have with them) has already gone. You’ve lost it. You can’t get it back. At some point the crypto you think you own will suddenly drop to low values and you’ll have been scammed. Don’t trust this..Version: 6.0.44

Scammed!!!!! Would not give my money backMargin stop loss doesn’t function properly. I’ve had multiple liquidation caused by their platform. Customer service hasn’t dealt with this for months. The ticket just sitting there rotting. And they just cleared my entire account, had balance of 8k and it’s 0usd now!!! Calling the police. Reporting their platform for scamming, couldn’t withdraw any amount, complained to the customer service and ignored for months. Use other platform if you don’t want to lose money buying crypto..Version: 6.0.30

Great until something goes wrong. Stole moneyI used OKX often and spent a lot of money through their services. Their customer service was good and the app was adept. However, when purchasing USDT, I have a screenshot of a price OKX offered. However the money taken out of my account was $300 more than what I agreed to. After weeks of daily back and forth, OKX admitted it and said a refund will be issued. After more weeks back and forth they denied any mistake. Save your money and go somewhere else. They’re great until something goes wrong and it’s too late..Version: 6.1.36


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