3.6
3.66081 star

Total 55 Negative Reviews

The Golf Tracer App Complaints & User Negative Comments 2024

The Golf Tracer app received 55 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Golf Tracer? Can you share your negative thoughts about the golf tracer?

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The Golf Tracer for Negative User Reviews

Not goodI don’t know if the premium version is different but you have to tell it how far it went, edit when it was hot and where it went. Not what I was looking for..Version: 1.13

Won’t openError message says check connection every time I try to open it.Version: 1.12

As useless as the gottagolf appSeems like a copy of the gottagolf app and its as useless. app does not even work if you are not connected to the internet and takes forever for a video to be send to their server and get a random ball flight line back. absoulute rip off to charge for this crap!.Version: 1.1

The app literally doesn’t workSave your self the money or just download a competing app that actually works. Can’t cven open the app without getting an error message.Version: 1.12

A manual tracer, poor app descriptionThe app basically asks you to manually draw your own tracer onto your video. That might be fine but it’s not what I wanted. I wanted something that would do it automatically. Some honesty in the description wouldn’t go amiss..Version: 1.12

Ball Contact Frame is FrustratingWhen this app works it works good, but setting the contact frame for the ball is a inconsistent mess. I will have to set the marker multiple times for it to move to a few frames before or after for seemingly no reason. I’ll end up having to move the pin around randomly in hopes that it will finally land where I need it to. If that problem was fixed then it would be a much better experience and make my work infinitely smoother..Version: 1.13

Doesn’t workApp won’t even start up, press lets get started and comes up with an error each time? Tried on 2 different WiFi connections and on my normal 4G and nothing will load it. Steer clear!!.Version: 1.12

Absolute shamblesTook a chance thinking the app might actually be okay. It’s only .99p right? There is a review from two years back that says they can’t access without a WiFi connection. The company responses to that saying it’s a known bug in the UK App Store. This review is TWO YEARS OLD and the exact same thing is happening to me. Don’t buy this app, waste of time and money. Enjoy my 99p..Version: 1.12

LIES!!!Does not work what so ever, asked you to point start and end point what club you are using then just draws a line, camera does not track the ball. Waste of time and money! What a joke of an app..Version: 1.13

Not impressed at all- Too much effort for sub-par results!I’m not exactly sure who all wrote the reviews on this but I feel like they were not accurate. I tested this out several times over a few weeks on the driving range and then also took videos to try at home. I followed the instructions and made a few of these work but all in all, I was pretty upset I spent money on this app. Takes forever to upload one video either by carrier or WiFi (up to 54 minutes) And then the trace sometimes doesn’t work correctly. Also on this app, the user enters the approximate distance. So it’s not even helping give a yardage. This is purely entertainment for the added types of tracing you can change it to and not for those looking for training feedback..Version: 1.10

FrustratingThis app is beyond frustrating getting the initial frame lined up at contact. For whatever reason it back tracks 3 or 4 frames. And when you go past the point of contact 3 or 4 frames, it then finally stops where you tell it to. So annoying. Other than that solid.Version: 1.13

Doesn’t work.“Error. Some errors occurred. Please try again later”. My connections both via 4G and Wi-Fi are full.Version: 1.12

Do not buyDoesn’t do as advertised. Utter rubbish..Version: 1.12

No ideaNot sure what I was expecting, but this isn’t a ball tracker. Even the instructions don’t reflect what actually happens in the app..Version: 1.13

Still doesn’t workWould like a response from the developer. Why is it on the App Store if it doesn’t work. If it’s free then no complaints but it’s not..Version: 1.12

Not worth itThere’s plenty of other tracer apps now that are better than this one. You have to manually set up the tracer which is fine but you need to set the frame of the video where you make contact with the ball, and the scrubbing bar glitches every single time. It takes me like 5 minutes to get it to stay on the correct frame sometimes. You drag the bar to the frame you made contact and the marker will glitch back 2 seconds and the tracer is completely off. This happens literally every single time I use that app to the point where I deleted it for another..Version: 1.13

Not what I was expectingBe aware that this product doesn’t have any type of “auto” trace to your ball. You literally have to identify ball at impact (which can be hard to get it on the exact frame) then at its landing point, estimate yardage, as well as set the launch angle metrics. It’s like a highlighter if you can follow your exact ball flight. End product looks kinda cool but too much work to even get to that point..Version: 1.12

Don’t waste your moneyDoesn’t track anything , u film your shot and drawer it yourself which is the most inaccurate completely wrong tracer line , I want a refund.Version: 1.13

Confused about the $$Paid $2 for the app, then you ask for another $6.99 ??? Why are you being greedy ? Also no mention of if the 6.99 is a one time purchase or recurring. Devs please reply.Version: 1.12

Still not able to use this appI like to think I am technologically up to speed with things but still can’t figure out how to work this app. I am using an iPhone X and on a tripod and good lighting conditions but when I am ready to upload my video the force closes..Version: 1.6

Great concept, needs lots of workAmazing concept, ball tracking is really sketchy, and auto tracking takes forever. Management and Ui flow through app is really confusing. No obvious way to delete or organize video files. Keep at it guys, this could be something amazing. Figure out how to make it more accurate and process lots faster. Looking forward to your next release..Version: 1.2

Better than some of the competitorsHowever, is it normal to take over a half hour for the automatic tracer to work? It’s been doing it for 25mins and it’s still at 0%. The manual tracer was easy enough to use, but the automatic tracer is taking a very long time with no progress having been made thus far. A little frustrating..Version: 1.1

AppThis app sucks. It does not trace your shot at all..Version: 1.12

Open Won’t OpenGoing to the range today and decided to purchase a shot tracer app. Downloaded this one, and when I clicked the “Let’s Get Started” burton on the app, I get an error message. I looked to see if there were any updates to fix the error, but there were none. Disappointed to say the least, since I paid for the app and now am unable to use it. Don’t waste your time or money with this app..Version: 1.12

Debugger Errors on Production App. Can’t Get Trace to WorkI paid for this app along time ago, and I have never had success… I just remembered golfing again today, and we tried to use it on my Xs. Didn’t work. I constantly am interrupted by a debug error that has been left in the production app… I can get it to record the video, but I can’t get a good trace to happen manually or a trace it all using the automatic trace feature. Using the automatic version, it always errors uploading… I tried using Wi-Fi and over the air LTE. Nothing works..Version: 1.10

Won’t even openConsidering the fact that most apps offer in-app purchases, I was skeptical to go with something that charges $ right from the jump. It wouldn’t be an issue, if not for the fact that I can’t even get to main page. Not sure what bots are writing these reviews but how can a company justify charging money for an app that doesn’t even open? Needs to be free with in-app purchases. I fee lied to..Version: 1.12

Not Terrible…It’s not the best tracer ever, but it’s mostly functional. Certainly worth $1 to mess around with for a bit. - stopping the frame on ball impact is a horrible pain, it keeps wanting to jump forward or back when you let go. - it only has parabolic ball flight, so if your ball does anything else it won’t track properly. For example I hit a fade that straightened out at the end and came straight down. Not traceable. Honestly it’s just an app that draws a parabolic line on a video. Everything else you have to do manually..Version: 1.13

App sucksThis app doesn’t trace your shots at all. I got bamboozled..Version: 1.12

Not for iPadI don’t have an iPhone, but an iPad, and I use a tripod that keeps it horizontal. I purchased this to help me when I’m golfing alone, but so far it has not been able to trace a single shot. And to make it worse, since I’m playing solo, I have to wait for it to upload which often takes a few minutes the to process, which again takes a few minutes. By the time I find out my shot was untraceable, I should be lining up my third shot. I would be ok with the time to upload and process if it stopped be from ball-hunting, but its all wasted time..Version: 1.7

Not consistentSometimes It works. Most of the time it is just buggy and frustrating to use. Seems like each video has an inconsistent experience with the tools. Sometimes the lines disappear. I wish you could preview the video without downloading it. Full-screen mode hasn’t worked well for me once. There hasn’t been a time I’ve used this all yet and haven’t been frustrated. With that said, I can get the tracers to work alright with a lot of trial, error and frustration. Needs major UI improvements.Version: 1.13

Terrible - Money LostI use a tripod and it has so far not tracked a single ball flight correctly. I upload the video and 15 minuets later the result is a line that starts from a random place and goes up into the sky. A straight line upwards like the ball never landed lol. I tired longer videos and they result in the same issue. Need to use the manual system but getting the line speed synchronised with the ball speed drives me crazy because it takes forever to do. It's not even a half baked product. Money not well spent because I can't even get a refund for a non working app..Version: 1.1

It s a good idea but...You have to set the distance so the app will not calculate the yards... you have to do it. Base on that the app will trace the ball but you have to upload the video and wait for a Couple of minutes (2 or 3 minutes ) so if you are the driving range you will waiting for a couple minutes. That being said you could record another video while you are waiting to “process” the first one. Finally , the app is not optimice for IPhone X screen. I have pictures to send if you want..Version: 1.3

Poor appPoor functionality, you have to draw your own shot trace after the fact which is difficult to do accurately and takes a long time. Deleted after several attempts..Version: 1.13

TWO STAR APP AT MOST 👎👎👎Does not work at all if you are not connected to the internet. Literally won’t even open! Once connected to the internet you need to upload your video and it takes FOR EVER to get a ball flight line back. I am also worried about data privacy since hell knows where that video is sent and stored. I would not buy this app if I know about all this before hand. The developer needs make clear that the app needs an internet connection to work!!!😡😡😡😡.Version: 1.1

CharlieI’m not sure if the app wasn’t working properly but I purchased this because my eye sight is not great and often cannot see where the ball lands. I upgraded hoping this service would be able to auto trace my ball. There was a video saying you could get assisted trace...well not where I was looking? If I’m doing something wrong then I’m putting that down to poor how to’s. The idea of being able to trace where your ball goes to, would be amazing but I’m being asked to say how far it went, where the contact was, where did it land? I mean I’m doing all the work aren’t I?.Version: 1.12

Used to work, doesn’t anymoreReally frustrating because this app used to be great, but now it just doesn’t work. Wish the developers would respond, but I suppose they’ve got my money now and have given up on this app? I hope I’m wrong.Version: 1.13

Line shotDisappointed that the software does not automatically perform a line of the shot and ball landing .. I purchased the upgrade believing that would be the case but too hard to cancel etc. One feature worthwhile .. offers up to 12 pics splitting up shot But overall not what I expected. If the App is updated to include the auto tracking that would be a plus and I would upgrade app to useful or even highly recommended.Version: 1.13

Tracer appAbsolutely rubbish app as it will not open Waste of money , whilst it looks interesting.Version: 1.8

This app is a fraud DONT waste your $$The app in no way tracks the actual ball flight and seems to just project a random ball flight to each shot. Once you film the shot it takes up to 10 minutes for the video to be processed. Very disappointed with the purchase.Version: 1.1

Crashes frequently DO NOT BUY!App does not work as advertised. Beware of this before buying. This app simply does not work, it is a fraud! When opening the app and choosing a video it crashes the app. If the video is shorter than 15 seconds then it seems to work but only if you are connected to the internet. If you are out on the golf course with no internet reception you are out of luck and out of money..Version: 1.1

Don’t get itI got it and u cant even open I tried everything u could think of and it didn’t work wast of money.Version: 1.12

Overall unsatisfiedThe app itself is somewhat underwhelming. You will enjoy the app if you enjoy spending 10+ minutes adjusting sliders in the “Manual Tracer” mode trying to get the line to match the path of your ball, since the automatic mode just doesn’t seem to ever get it right. I wanted to try a similar app called “Shot Tracer” with the possibility remained of me returning back to this app. The developers claim to offer “Full refunds to any unsatisfied customers”, but have gone completely silent when I try to contact them about following up on that. This is nothing like the tracers you will see on TV..Version: 1.10

Delete “untraceable” videosGood when it works. For some reason when I pull videos straight from my camera roll instead of filming with the app they seem to have a better chance of tracing. But still, Ive had to manually trace too many shots especially on overcast days. When are you guys going to let us delete videos from the library? Especially all the “untraceable ones”..Version: 1.3

Worst app in the world - don’t buy!What’s the point of a ball tracer app if you have to manually trace it. Keep your money and don’t bother..Version: 1.12

Doesn’t workIt doesn’t trace the ball, you manually select it, I wish to be refunded Thankyou.Version: 1.13

Terrible App and Customer Service -Purchased App but it wouldn’t LoadI Purchased this Golf Tracer App yesterday and it still will Not open! I submitted a support request yesterday and one today and still haven’t heard from the developer. I paid for this app and it won’t even load successfully? Some #1 rated Golf Tracer app you have there.... I can open the app, select get started, scroll over to “Let’s Go” but when I select Let’s Go I get an ERROR message stating “some errors occurred. Please check your connection or try again later.”. So I proceeded to ensure my phone was updated, I uninstalled the app and restarted the phone. After the restart I downloaded the app once again, but those steps didn’t seem to resolve the issues and I still get get the app that I paid for to open and launch successfully. I requested multiple times for the developer to please provide support or process my refund. All I want is to access the application that I purchased in good faith of it being operational. (If the developer ever reaches out I may edit this review)..Version: 1.12

RubbishLoad of rubbish. Open up the app and it brings up an error message saying “Some errors occurred. Please check your connection or try again later”. My connection is fine and tried both on WiFi and 4G. Terrible app, do not waste your money. I also see a comment 2 years ago, there was a problem with the UK App Store downloads. Maybe after 2 years they still haven’t fixed it. Shambles..Version: 1.12

What a wasteUnless I was doing something wrong, I regret purchasing this app. I took three captures today. First it took way longer then I thought to process based on how the app is advertised with their video. Secondly, after the processing was done none of them were even close to where the balls went. My buddies and I aren’t the best golfers but the one trace show the ball going left when it went straight down the middle..Version: 1.4

Not loadingApp won’t even load, just says error check connection..Version: 1.12

Doesn’t workDoesn’t work on the IPhone 11 Pro Max. Always comes up with “Error” Don’t spend the 99p.Version: 1.12

Not bad other than impact frameThe frustration of trying to keep the slider on the impact frame when you lift your finger off the screen ruins the whole experience, other than that not bad..Version: 1.13

DO NOT BUYCan’t even get started. Error message stating no connection available when it clearly is. Should have read the reviews before I downloaded as it appears to be a known issue........FROM TWO YEARS AGO!!.Version: 1.12

Error saving videoAfter creating video with shot tracer, error code trying to save. Tried re-downloading app, turning off phone, nothing works. Very annoying as you spend a decent amount of time creating the video and then it won’t save. Worked fine before, but sucks and is useless now.Version: 1.13

Unique but not greatThis app has awesome qualities and is pretty fun to use to make some shots look awesome. However the assisted feature speeds tracer up way too fast and the ball flight doesn’t seem to be considered, I’ve used it multiple times where I can see the ball flight clearly and it will show that the tracer doesn’t even follow it it seems to make a fake path, but if you are buying to edit by hand it’s an ok app and the setup for that isn’t bad. Just don’t want people buying it thinking it’s 100% kink free..Version: 1.10

Do Not PurchaseAfter a week of trying to use the app, I can’t even get past the “Error: Some errors occurred. Please check your connection or check again later.” I’ve updated my phone, uninstalled and re installed the app countless times, and still nothing happens. You can only download the app if you purchase it so I’m not sure why it’s having a connection error. 0/5 stars but unfortunately the minimum to submit a review is 1..Version: 1.12


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