Pixomatic - AI Photo BG Eraser App Negative ReviewsConceptiv Apps LLC

Pixomatic - AI Photo BG Eraser Negative Reviews

4.6
4.61201 star

Total 132 Negative Reviews

Pixomatic - AI Photo BG Eraser App Complaints & User Negative Comments 2024

Pixomatic - AI Photo BG Eraser app received 132 complaints, negative comments and reviews by users. Have you ever had a bad experience using Pixomatic - AI Photo BG Eraser? Can you share your negative thoughts about pixomatic - ai photo bg eraser?

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Pixomatic - AI Photo BG Eraser for Negative User Reviews

Nothing free…Frustrating program. Can’t do anything until you sign up for your ‘free’ access.Version: 2.17.0

Please refundHi I've been charged for 1 year 48.99nzd From my bank acc I was told that it’s gonna be 3 days trial so still pay 48.99 I didn’t like the app much so later i unsubscribe immediately. Even tho i have 3 days trial why I’m charged i need my money back.Version: 2.25.0

NOT GOOD ANYMOREI don’t understand why the developers took web content off the app, for this reason I will subscribe again. Can only access Pixabay and Unsplash with crappy photos..Version: 2.54.2

TrashTrash.Version: 2.3.1

App keeps crashing!!I was thinking of paying for the monthly subscription for this app, because it’s one of the only apps i’ve come across that are easy for editing and easy to navigate! My only problem (which prevents me from actually using the app) is that whenever i’m in the middle of editing an image, the app crashes and does not save my progress... Please please find a way to fix this issue!.Version: 2.19.0

👎Unless you want to pay for a subscription you may as well steer clear! I’m not paying for an app like this not worth it!!!.Version: 2.31.0

ARE YOH SERIOUS?You provided an app... it was paid for... now it’s gone and you do subscription for the same service only?... I get it, you can earn much more money this way, it might even only be doable this way... but you’ve literally taken the old app away now so essentially, to the people who originally paid, you’re essentially a bunch of thieves..Version: 2.9.2

Unable to unsubscribe and got billed after the free trialTerrible app. Not user friendly very difficult to use. Tried the free 7 day trial and have been trying to unsubscribe for a day or so and was billed before the 7 days was up and I still can’t get it unsubscribed. Now I’m out $43 Canadian for a useless app that I’ll never use..Version: 2.44.0

Purchase expensiveShould $8 per month.Version: 2.13.0

No smoothQuite Useless if you will not upgrade. Still cut is not smooth.Version: 2.11.0

Charging when I’ve already paidThis app used to be available with all features unlocked forever for approximately £10. Now it has been “upgraded”, that purchase no longer matters and I have to buy a subscription, although that was not the deal when originally purchased. “Restore purchase” does nothing as it says you haven’t purchased a premium subscription (because this was not what it was when originally sold). Absolute con, avoid..Version: 2.14.1

Shuts DownI really have enjoyed this app but while trying to create a team banner, even with saving as I go, the app continues to shut down and isn’t saving my work. It’s the most frustrating thing. I did the same work more times than I could count due to unexpected closure of the app. For the $30 I paid, the app should be able to stay open and save the work I’ve done. I also wish there was an easy method for grouping and ungrouping multiple images..Version: 2.27.0

GreedOk so I bought the original version used it loads and loved it. However the developer obviously has decided to try and rinse more money out of its user by tricking them into an update that requires a monthly sign on fee. So deletion beckons and this App will disappear eventually. Note to the developer people dislike being ripped off !!! Adobe will do well out of this.....Version: 1.1.2

DO NOT DOWNLOAD!If you try the “free trial” and cancel before it ends then they will STILL attempt to charge you multiple times a week for an app you don’t even use. It is nearly MAY and this app was cancelled/deleted in NOVEMBER. I have contacted apple support and they confirmed,I did the cancellation correctly and on time. They also said there was nothing they can do from their side, so I need to contact Pixomatic and if they don’t stop then i’ll have to contact my bank. They shouldn’t be attempting to charge after cancellation but they do. Type them in on google theres HUNDREDS of comments from people who have had the same happen to them! AVOIDDDD..Version: 2.49.0

Mine as well stick with photoshopUsed to love this app because it was a great tool to use when I was on the go rather than needing my computer. Now after it’s update, any of the options that are actual useful in clearing the background are required to be paid for. I understand an app needs to make money, I simply don’t appreciate the impression given that you have an option to subscribe if you’d like. There is no option, if you want to use the app at all for the function advertised, you have to subscribe to monthly payments. The “option” is you either use the app or you don’t. Think I’ll stick to photoshop. If I’ve I’ve got to pay for something, I’ll stick to the one that can actually provide more tools and means of control to edit the pictures anyway..Version: 2.41.0

This is a scam.I’m not sure if my original 1 star review is still here, but this is a joke! I wrote my review about how impossible this was to cancel after emailing their support multiple times and getting no help but an automated response that gave me instructions that don’t work. I got a developer response to that review that told me how to contact support. Again. Which I did. Again. And have had no responses. There is no way for me to contact them so I’m trying again to leave a review that may get a real response. This is foolish. I am being charged for something that doesn’t allow me to cancel, and they are publicly IGNORING all these reviews that day the same thing. Developer, please respond with something better this time. Everyone who is leaving this same review is tired of being ripped off..Version: 2.53.0

Not very good tbhI enjoy the app but I can’t save anything I enjoy because I tried using the cutout tool to cutout literally just 2 shoes out of my photo and I have to pay to cut out just 2 tiny little shoes out of my photo??? Like I have to PAY to cut out 2 tiny shoes like what that’s terrible that you have to pay to cut out the tinniest thing so thanks a lot now I can’t have the photo I’ve been working on because I have to pay to save it.Version: 2.32.0

Operates half off screen...Have contacted the team today after downloading. It has some great tools which are easy to figure out without much effort or fuss. The user face is great - HOWEVER - the entire app is glitched inside and centred to the left of screen on your workspace. The calibration is completely off so you can’t place things in the right place, and things save differently to how they appear in your projects. Your work space inside the app is partially off the page. Have deleted and reinstalled app etc without success, and contacted the team without response... Disappointing for a paid subscription app! Something which shouldn’t even be a problem..Version: 1.8.0

Pro means nothing!I have Pixomatic pro installed as I upgraded from the standard edition. However, "Pro" actually means nothing as you still have to pay for a subscription to use the cut out! What the hell was the Pro upgrade for then? Will delete if I get no reply to this comment..Version: 1.2.4

Why Does it Keep Getting Worse?Just as the title says, the app has been getting worse and worse with whatever AI system they’ve integrated into the system. The worst offender here is the magic cut option which used to be incredible! But now whenever I try to cut something with a white background, it either leaves a white haze around the entire cut image, or it cuts things poorly without any rhyme or reason. For example, I used Magic Cut on a necklace against a white background, and for some reason, it removed gemstones instead of just the background. Why would I want random gemstones removed? Why would the AI do that? It’s so sad how pitiful this app’s becoming. Do better, Pixomatic..Version: 2.54.4

Used to work well until updateMagic cut no longer works at all! Even with a green screen!!!!! Same image background as I normally use which works fine and now tells me it cannot ‘magic cut’. I tested it with an image which I’ve already used previously with magic cut and now it doesn’t work. I’ll be requesting a refund!.Version: 2.26.1

Way too expensiveThis app is amazing, but to spend 40$ and don’t even own it... Is way too much.Version: 1.8.0

Don’t Bother - Not What It SeemsPixoMatic Standard isn’t too bad. But is crippled by limited features. This version (Pro) has full features but is crippled by hidden subscriptions. Enjoy the full range of easy to use and varied tools, filters and backgrounds but don’t expect to Apply any of them. No. That’s $99 to you, Sir! For the fully paid up version. Or how does $4 a month sound? Not good is the answer. Crazy. I’ve written to them directly emphasising this. And the bizarre pricing scheme atween the Standard and Pro versions and they are wholly resolute and confident that charging five quid for the Standard and a hundred quid for the Pro is perfectly fine. PixoMatic is a great program and deserves to do well. So why the misleading unlock pricing? So near and yet so far. Crazy. At £5 PixoMatic Standard is good value. Just be prepared to be frustrated in the knowledge that the Pro is better. But ... at a disproportionately higher cost..Version: 1.3.6

Too much $You can buy Adobe Photoshop for a one time price and do everything that this app does and more. So I agree with a lot of the other reviews that this app has outlived its usefulness unless they give it a one time price. Paying month to month also doesn’t give me any guarantee that the app and its developers are not going to just close their doors and leave me hanging. I would rather pay in the vicinity of $30-$40 for full use of this application. I think the monthly prescription is going to put this developer out of business. Deleting.Version: 2.27.1

Money grabI spent 30 mins doing an edit just to be unable to save it because you have to pay for basically everything… don’t waste your time.Version: 2.26.1

Meh.Sometimes great to use. Most of the time it crashes halfway through a project and has no auto save feature so you have to start over whatever project you had going. This is with paying for full app uses..Version: 2.17.0

Cant unsubscribeUnable to unsubscribe the app. No information about from where to unsubscribe..Version: 2.46.4

Sorry but not another damn subscription.Man I’d pay $50 to avoid spending $10 a month, I’m not spending $120 or $40 a year, all these subscription services are getting ridiculous. Magic cut is Something you advertised but secretly hidden behind a paywall. If there was a one time purchase I’d have done did it, but all this subscription garbage is getting annoying, if I had subscribed to every app that forced me too I’d be spending $300 a month. Bring back one time, I’d rather spend $100 than have to spend $200 in a few years time. Greed!.Version: 2.36.1

Will keep billing you even when you have canceledThere keep billing me after the trial period and is a pita to cancel because its not part of apple subscription. Beware!.Version: 2.48.1

SeriouslyI bought this app. They upgraded it and now I have to pay to make it work properly. BS MATE!!!.Version: 2.6.0

Annoying😒😒This app needs you to pay money in order just to edit a simple image😒😒.Version: 2.27.1

Major money grabAsking premium $ for a budget app..Version: 2.34.0

Very underhanded approachUsed this app for as long as I can remember. Well, the old version. Loved it. Didn’t get the pro version, but I had paid for the app. It’s now been removed from the store, and replaced with this. Nothing works unless you subscribe. And all the responses from the developer are just copy and pasted nonsense. Shame. For this price, I’d rather get Adobe.Version: 2.9.1

Greed strikes once againFirst off, I’ve had this app for several years and loved it. You *used* to be able to cut and layer images, and a whole array of other features for free. Now you can download the app for free but any functions within the app are for paid subscriptions only at 8 bucks a month. I cannot comment on how that goes since I refuse to pay for an app I use only once or twice a month. Nah. I’ll sadly delete this app. I’d much rather pay the 8 bucks once for the download. Too bad the developers aren’t listening to their customer base. Maybe a mass exodus will grab their attention..Version: 2.6.0

Glitchy!!!I have had this app for a few years. Recently its been more and more glitchy and throws me off the app and shuts it, meaning I have to save constantly and often loose my work and paitents! Another reviewer finds the same I see. Will be deleting it and looking elsewhere for similar if it won’t work well it’s not worth wasting £6 a month.. Also why on earth wasn’t I paying the £25 a year and saving so much money.. stupid mistake on my part. It could be a good app.. if reliable.. now I have to contact Apple apparently to get a refund...Version: 2.49.0

Free version non existentOnce upon a time when this app was cool, you could access the free version and do some really great stuff. I’m not opposed to paying for an app but the annual cost is too high for a casual user. If there isn’t a free version, state it clearly. Maybe the developers can consider a lite version for people who don’t want the extra backgrounds and literally just want to splice two images together. A one off payment for the app with the option to upgrade if users need / want to. You get 2 stars based on sheer frustration of trying to work out the apps pricing model..Version: 2.6.2

Hides main feature behind large paywallTitle says it all. Garbage app..Version: 2.31.0

Great app but updates create glitchesI love this app and am a paying pro user. Only one star because the updates they push have twice created annoying glitches that affect aspects of the app I rely on. I have reported and had good communication but the fixes never come. Updates are nice but not if they ruin your core product. Test them better people. I’m off to look for another app to use instead. Reluctantly..Version: 2.24.0

ScammersI didn’t even finish the purchase but they charged my card anyways and I can’t request refund because they did it on their own instead of through Apple subscriptions..Version: 2.33.0

Can’t use pro featuresI purchased the annual subscription as I enjoyed the app. Now it says I don’t have a subscription. I have the email receipt and the proof the money has gone from my bank. I’ve contacted them twice with no response! Total scam, I’ve lost nearly £30 - I’m trying to get a refund but apart from my email receipt the app isn’t visible under my purchases! And we’ll absolutely no response from the app. TOTAL SCAM.Version: 2.15.0

ScamSave your money and buy Pixelmator for a small fee of $12.99. It has all the same functions as Pixomatic but they aren’t hidden behind a paywall subscription model. I originally bought Pixomatic in 2018 and then one day when I redownloaded the app it wouldn’t let me access the functions I paid for without me subscribing a monthly fee. Don’t be fooled. There are other similar apps with all the same functionality for a small one time fee. Subscription models are a scam..Version: 2.54.4

Misleading signupWhen you start this app there is not a true trial version. Instead you have the option to “try and subscribe”, and if you read all the small details what that means is that for 3 days you get to try the app and then *automatically* you get subscribed to a $30/year plan. And they say “you can cancel anytime” but by that they mean that you can cancel the *renewal* anytime, in the meantime $30 were stolen from your account and there’s nothing you can do about it. This is what I call a true scam, regardless of how well the app works..Version: 2.18.0

Closure of app after editing a pictureI love the app, but as of late the app closes every time after editing then saving as picture. Not very good when you edit around 100 pictures per day. Quite annoying. Hoping they fix is very soon..Version: 2.54.3

Fantastic app! HoweverThe fact that everyone believes they’re entitled to subscription prices is just ridiculous. I’d pay outright for this at $60 for unlimited access, but there’s no way I’m paying $30 annually. The app itself is amazing and does a lot of great stuff, but again, I’m sick of everything requiring a subscription, you aren’t Netflix, so please give an option to buy outright..Version: 2.14.2

WHAT AN OUTRIGHT CON!!! SERIOUSLY.You say it’s Free yet your forcing people to sign up an agreement that merges into a contract….. Just to be able to even test drive the app?. And then worse still…..your hoping a percentage will not remember to unsubscribe (not that they ever wanted to) and then they’re stuck with a subscription they were manipulated into doing. Shame on you guys👎👎👎.Version: 2.49.0

Where’s the app gone?Purchased the original app. Didn’t know it was removed from the store. Now I have a new device. When restoring it won’t download the app as it “doesn’t exist” any more. Just this one in its place where I have to pay monthly? I paid for the original app? Where has that gone. Other posts say restoring purchase will give you pro again. No it doesn’t. Please give me access back to the app I use. (not paying monthly) EDIT: devs response says to restore purchases. It says I don’t have any to restore. But I definitely have the old app on my old device. Give us access to what we paid for please..Version: 2.23.1

Kinda upsetIt slightly changes the filter on photos which is really frustrating me, why does it change the filter on my picture automatically??? I noticed because I’m making a meme, so I compared an edited frame next to an unedited frame and this app completely changed the color of the original version. I thought it was my video recording app at first that was changing the filter, but sure enough, I went back and re-did everything to find out it was this app. A specific section of the photo went from an orange-brown color to a cool brown, completely noticeable when put next to each other, I can’t even make my meme anymore and I spent $8 on this stupid app!.Version: 2.28.0

Rip off Don’t use!!!I have tried numerous times to cancel this free trial. I always get response that I have no subscription yet for the past 5 months I have been charged 7.99. Even today I have a pending debt charge for this app. I want a complete refund and for my information to be taken off your billing. Feels like your app is scamming people out of money. I did the trail only used app once then followed instructions to cancel. I didn't notice I had been charged until April. Tried reaching out to support then. No response. Saw I was charged yet again. Went back through steps to cancel yet says I don't have a subscription. Today I saw another debit from you again. I want a response says I don't have any subscriptions or purchases but yet I keep getting debited..Version: 2.52.0

Automatic renewal scamI was scammed into downloading this app to try and now been charged monthly automatically. I am very disappointed. DON’T download the app..Version: 1.3.2

Glitchy features like “CUT” (and auto paid for the year 👎 without consent.Am a developer and create content often and on the go on my ipad, After not wanting to pay and starting a free trail they automatically charged me for a year.. (horrible practice you guys are selfish and greedy i hate your app just off the bat) Then, since i paid i might as well use it, unfortunately it has the right features but THEY HALF THE TIME GLITCH OUT. Like the most important the ‘CUT’ feature leaves small pixels and uncut portions so when you save good copy (always has pixels in places it’s suppose to be cut transparent) And even editing this YOU CANNNTTTT. It fully doesn’t let u edit out the small unedited pixels. I thought this was a 1 time thing, nope it is often and now I WILL NEVER begin my serious projects on this garbage app, hours of edits for pointless small glitches to make your work unusable unprintable. Waste of money and my time, horrible app. I will be going back to photoshop because even tho it is more complex and has a larger learning curve IT DOES NOT GLITCH ON NESCESSARY edits, especially not after making you pay for a year upfront 😒. Horrible. Delete this app. I dont even care about my subscription being paid for the year, waste my damn time and effort. Wish i had known this sooner your guys ads are deceiving, this app isnt fully functional).Version: 2.28.0

Absolute rip!So now, they have stopped support on the original app, and it has become unuseable, lines do not follow the path drawn. Cutting doesn’t work, erasing and filling doesn’t work properly. Terrible example of a developer. But hey, gives other unscrupulous devs an idea, make a decent app, make people pay to unlock all the features for life, make a ‘pro’ version of said app but with a subscription model, end support on original app forcing users to love across to new app. You could at least offer refunds to the purchasers of the original app..Version: 2.4.0

You have to pay.To apply the intended effect on a photo, you need to pay. It's not even free the first trial—the devs immediately haggle you for $$$..Version: 2.16.2

Keeps crashingFIX YOUR PROGRAM IM TRYING TO MAKE THUMBNAILS.Version: 2.20.1

Bill you with no warningThey take make off you without warning , after having the app for MONTHS i then suddenly got billed £30 as my 14 day trail subscription had ended apparently when I didn’t even know there was a trail as it didn’t tell you. It had also been around 4 months later after having the app...Version: 2.25.1

Subscription serviceThis app was good so I purchased it when the icon used to be red, now it’s asking me to update and subscribe. If I hadn’t already paid the full price for the app the rating would have been different. Poor form.Version: 2.16.4

ScamThis is a scam. Don’t download it.Version: 2.15.0

FrustratedWon’t let me cancel my subscription.Version: 2.46.3

Be careful of trial versionGot charged for a full year premium, I was just 2 days into the trial version. I feel scammed..Version: 2.31.0

Very displeasedI downloaded this app and tried it out for a short time and realized it was not the app I was looking for. However the app does work great for backgrounds but the customer service is why I’m rating a 1 star. After deleting and unsubscribing I am STILL being charged. I sent emails and have been getting the run around and then they stopped emailing all together. For this reason alone I would recommend to use a different app for editing so you don’t have to deal with what I’m dealing with..Version: 2.50.0

Crashes and can’t unsubscribeCan’t unsubscribe and it keeps crashing when I press “cut”. I went into my Apple ID and Subscriptions, clicked on it only to receive “cannot connect error” for 2 days now!.Version: 2.27.1

Classic Bait & SwitchApp is free to download and then they want $40 a year. Don’t waste your time. If it was $10 one time I’d consider it..Version: 2.32.0

REALLY GREAT APP BUT……This app has been great, I have been using the app to customize and create graphics for my clothing brand. However, there were two things that kept occurring when I save a image it’s cancels the save and I am no longer able to resume work on the image. Secondly, the app crashes everytime I try to bring it up even after I turn off my cell phone. I tried refreshing the app and unexpected crashing still occurs. This app is truly resourceful I just hope the minor bugs can be fixed..Version: 2.54.1

Pixomatic ReviewI’ve been using this app for a while now, and have created a lot of cool things with my images with this app! However, I am trying to draw on a sketch I created with the tools on here but I keep getting kicked out and losing the work I’ve done. Who can I reach to assist me with this problem/bug in the app? I pay every month to use it, so I should be able to utilize everything here. Please let me know who can assist me asap, or I will have to delete and unsubscribe. Thank you!.Version: 2.53.0

Functionality lost to subscription pricingThe old version of Pixomatic gave you functionality for free. The new version is another in the latest subscription style of bleeding people each month for life, where by then you could’ve bought a full featured photo editor. How are kids meant to make do with such a ludicrous pricing schem to actually get any functionality out of the current app. Poor form indeed..Version: 1.8.0

Throws you off the appSat making something for quite a long time then boom! Got thrown off the app, lost all my progress. As you can imagine. I was annoyed by that as I couldn’t be bothered doing everything I just done once again but I done it. Tried a 2nd time. Exact same. Thrown off the app. Same again, lost my progress. Tried the same a 3rd time. Got thrown off the app. Due to this I came here to give this review. I’m going to try once more time because I really want to make this thing I’m trying to do but…I can imagine I’ll be thrown off a 4th time. Wish me luck! 🤞🏻- The features are really good. I enjoy the app in general but the whole being thrown off the app and losing all my progress isn’t want anyone wants tbh. So I’d say 3 starts is reasonable. Update: Yep! Thrown off a 4th time. Update again: Thrown off a 5th time..Version: 2.30.0

👎Gotta pay to use something. Have three days and you can’t use something for free. Don’t care if the maker messages me about any new crap I’m not dealing with stuff like this.✋😒.Version: 2.22.0

Unauthorised chargeI signed up for the free trial and straight away got charged $23.87 not worth the one photo I wanted to try out. I hope my feedback shows in the review section so people know this isn’t fake accs making rubbish to upsell. I want a refund. Immediately.Version: 2.22.0

It’s nice...butThis app is great it works perfectly but you have to pay 10 dollars per month it’s a scam.Version: 2.4.0

EhhhI love the app it’s actually a great tool to have. I tried this on a free trial. Of course when I went to end the trial there was no way to. It didn’t show up in my subscriptions in my settings, there was no way to do it in the app. So I got charged for it. That’s why I have it 2 stars outside of charging me for something I’m never going to use outside of the one time I needed it; it’s a great product for people who WILL use it..Version: 2.25.0

Shouldn’t be subscriptionNice app, easy to use and fun but unless you plan to use it aaaalll the time totally not worth it. I can see this being one of those apps I try and have fun with a couple of times, forget to unsubscribe from before the free trial period end then at the end of the tax year when looking through my accounts think “What the hell is this charge on my Apple account”. So, I unsubscribed. Just not worth it ...for me anyway..Version: 1.1.5

Crashes all the time and heats up phone.The program is good and I enjoy the app so I bought the yearly subscription. I have the iPhone 11 which is a very recent phone and in good condition but the program still crashes many time. My phone also gets really hot when I use this program which is a bummer. I really like what the app does but I’m disappointed I bought the subscription for a year because now I have to deal with constant crashes and a heated phone!.Version: 2.13.0

I purchased pro and after update want me pay again.This is not according to Apple policy. I bought the pro and now they want me to buy again! Restore purchase doesn’t work as disabled. Says after paying 40.00 I have to pay again..Version: 1.8.0

Stay away!Tried to cancel my subscription before the end of my free trial as I didn’t want to get charged but the subscription was invisible - I couldn’t find the subscription anywhere on my phone, even though in the app itself my account was showing as Pro. I even spoke to Apple Support who also couldn’t locate the subscription. I tried to ask Pixomatic for help but they said they couldn’t do anything as they didn’t have access to users’ details and they just sent me a link to their ‘How to unsubscribe page’, which I’d already tried to use unsuccessfully. After the free trial ended the app tried to take the money from my account but thankfully my bank blocked it. Again I spoke to Apple to try to fix this but again they couldn’t find any subscriptions for this app. In the end I had to ask my bank to help and had to fill out a form with them. I wasted so much time on this. Not impressed at all..Version: 2.22.0

Rip offImagine waisting ur money on this game..? You can do the same in free apps, IbisPaint X LOADS MORE I’m so sorry if this doesn’t suit you but I think this game is outrageous because if you’re really gonna waist money on the ‘premium’ It’d be better to use photoshop. I mean like who really wants to pay monthly membership. Even worse what if they keep using the money after you’ve deleted the app right? Now I’m gonna spend my money in KineMaster premium.Version: 2.0.1

Works well but unable to cancel subscriptionI like the app and it did what I needed to do well but now I can’t unsubscribe. All of the advice in the app about how to unsubscribe is useless as it doesn’t appear as a subscription on my iPhone. So beware the lurker auto-renew that you just can’t stop because you can’t see it!.Version: 2.28.0

This app suckedThis is my first review on anything and I had to say something because this app is AWFUL. You literally couldn’t do anything because you would click on a tool and it would be like “PAY $30 A MONTH!” I don’t want to do that!! Just let me just change the background on my dang photo just ONCE to send to a friend without having to sign up for a subscription! There are plenty of other good apps out there for free with the same purpose. I recommend you keep looking and don’t just download the first one you see :(.Version: 2.16.2

What is the pointYou make everyone pay so they can remove a background there is no point of this when I can go on google and find one for free you need pro for most of the stuff in the app at least let people use the full bar without paying its stupid!!!.Version: 2.36.1

Garbage and LiesYou can’t do ANYTHING with this “Free” app unless you sign up for a ridiculously expensive subscription. In other words NOTHING ABOUT THIS APP IS FREE, and it shouldn’t be allowed to advertise itself as free. Many apps are free to download and then require a subscription or add-on payments for full use of the app, but you can use many of the functions for free. With this app NOTHING is free. False advertisement, click bait, call it what you want, either way it’s a waste of time. Apple needs to put an end to it..Version: 2.13.0

Totally Screwed Over Loyal CustomersI used the previous version of this app and had done so for many years. I recently upgraded my phone but found that the app wouldn’t install as it was no longer available on the App Store. What IS available though, is an identical app which now requires a subscription. It’s a great app and I already bought it, but now I’m expected to pay again for it. With that level of contempt for customers, I will find something from an alternative developer..Version: 2.6.2

Was really loving it until...It started crashing whenever I tried to click into Studio where all my projects are. Really frustrating as I have used this app for all my edits. Emailed but have had no reply which is disappointing. Have done all the updated I need to do my end (iPad), so it must be an issue with the app..Version: 2.14.2

Very disappointedI began a train run and forgot to cancel after 3 days… this I accept. But I have now been charged for a years subscription rather than month which I’m very disappointed about and I do not think this amount is even worth the app. I have emailed asking for help and no one has responded to me which again is disappointing..Version: 2.21.0

If you’re trying to cancel, try your PayPal acct if you used it to register.I had a heck of a time trying to cancel this subscription after the free trial. This app is tied to my Apple ID because I used my phone to sign up, but it did not show up on my Apple subscriptions (not under Pixomatic or Conceptiv Apps) and I was getting charged monthly. I tried to sign in and cancel on the app, but it kept saying I didn’t have an account. I called Apple and they couldn’t find it either. I signed into my PayPal account and it gave me the option to cancel recurring payments. Phew! 😓.Version: 2.53.0

Haven’t usedI can’t stand apps that don’t just say before downloading that they have a subscription cost before signing up! Or display the subscription costs I’m the App Store. This is sneaky misinformation marketing. Now I’ve signed up and I don’t want this app and you have my details, so I’m going to be infiltrated with spam. How do I deleted my account!.Version: 2.27.1

Scam, scam, scam.Pixomatic is still trying to take money out of my account even though I cancelled my subscription straight away. Thankfully my bank is on the ball and blocking their payment request, but this company is a scam..Version: 2.50.0

DisappointingI used the app to edit a few photos and tried to upload other photos to edit and it’s no longer giving me an option to add photos from my library. I assumed that I had too many photos stored but cannot find a library on the app or any way to delete the photos. I tried looking through the tutorial and google but there’s no assistance. This is a shame because I sell clothing online and would have continued to subscribe after my week trial but I guess it’s good I experienced this issue before I paid for it..Version: 2.34.0

Don’t even botherYou have to pay for literally everything and it’s not worth the price.Version: 2.35.1

Too many glitchesThe app become overloaded if you want to make edits of multiple images and crashes, wiping all work done. Very disappointed considering you have to pay to use worthwhile features. Will be cancelling subscription..Version: 2.29.0

HorribleHorrible app and a big scam. Once you subscribe for the free trial you can not cancel. They are not affiliated with apple so you can not cancel subscription. The only way out of this app is calling your credit card company to cancel your card and get a new one so these thieves can’t bill you anymore.Version: 2.45.0

Crashes ALL the timeI have lost so many "projects". very annoying.Version: 2.9.2

Very Disappointed!I have used this app to market for a Med Spa and have loved the pro features so far. When I got a new phone (with the same iCloud account!) the app would not let me restore my year long subscription that was very much still supposed to be active. I went ahead and repurchased it, because I really liked the app. So, this year I spent $60 on this app so far. Now my app is refusing to open, forcing me to redownload it and lose all of my current data. After I redownloaded, it is STILL refusing to restore my NEW subscription again. I will not pay for it again. Very disappointed and a huge waste of money. Don’t rely on this app for marketing your business!.Version: 2.36.1

C nulle!You have to buy it in order to use it properly. Not even a trial is offered. One star otherwise I couldn’t write this review.Version: 2.25.0

Very disappointed“3 days Free trial” but i got charged immediately.Version: 2.26.1

ScamI was charged $6.49 for this app, which was meant to be free with “in app purchases”. I did not make any in app purchases, nor did I agree to any purchases. I want my money returned as that is theft. It is a scam. I didn’t click on anything (even their sneaky pop ups for in app purchases, that they intentionally make difficult to exit out of) I was careful and didn’t click to purchase anything. I wanted to trial the basic free app, with no special or extra features and I ended up getting charged for features I never bought or tried to access. This app is scamming users..Version: 2.2.0

Key feature requires subscriptionThe marketing is misleading. The magic filter is surprisingly effective at removing a person from the background, but that’s a key feature missing until you pay and in the free version the background removal tool works very poor. This app also does that misleading trick where they make the gray close button exactly the same brightness as the orange background and you can barely tell that you can use the app without subscribing. So don’t bother unless you intend to pay. I don’t mind apps charging money, but I do mind when they are very misleading. For the money, you may as well use Photoshop..Version: 2.16.4

SCAM and fraudulent charges even after cancellationDon’t buy! Looks like a scam :( I still have to waste time to get refund 2 payments months after I cancelled . I have no account nor subscription today and can’t cancel they billing ! Still waiting for their answer and I’m about to cancel my credit card.Version: 2.43.2

DONT DOWNLOADIf you’re trying to use this app because of its free trial features, DONT! Once you decide you’re done with the app, they make it next to impossible to cancel your subscription, leaving you with a monthly bill of 8 dollars that is unauthorized! I’ve gone through the app, app store and even the website to make sure it’s not error on my end but each one said im not subcribed , yet i woke up to an authorized charge to my account . FIX THIS! and i want my money back . On top of that, they keep responding with go into your apple id , did that! the subscription isn’t there for me to cancel which so many other people have been saying ! it’s a SCAM..Version: 2.27.1

👎Paid for this app before it was subscription based. After they switched to subscription, I was booted off..Version: 2.23.1

Why?Im deleting it now PS. U cant use it they call it a background remover but no THEY JUST HAVE TO MAKE U PAY TO GET RID OF THE BACKGROUND.Version: 2.2.0

Bad customer serviceI had Pixomatic and paid for all of the extra (the icon was red) now that app is unavailable on iOS 14 which means I have wasted my money. The now version (purple icon) wants nearly $50 AUD per year to be able to even the simple tasks the old version did for free. Thanks for now Pixomatic.Version: 2.6.2

Where is the old App I paid for gone!?I updated the App and it’s asking for subscription to something I already paid for. I bought the old app and love the simplicity and tools available and it was worth the money. BUT.. since the new app came out the old one has been removed from AppStore and the new one is not recognising my ‘restore purchase’? Yes I’m signed in with the correct AppStore account as I only have 1 account. I understand developers are doing subscription based apps now but at least leave the other version that I and I’m sure many others have paid for. Please can you put back the old app I paid for so I can download that one. I cannot afford to pay again and a monthly/yearly fee. Thank you..Version: 2.10.1

NopeIt works on my laptop, for free. however, when i try to go on the web on my phone it makes me pay and i cannot access anything..Version: 2.46.4

So soWhen setting up the app there’s regular encouragement to complete the tutorials. It soon becomes clear why. Not much is intuitive in the way it works. There a lots of these kind of apps. This one may be good but I didn’t need the complexity. I needed quick background removal. Cancelled subscription and hour after buying it. Others may do better..Version: 2.24.0

Do not subscribe!!! Will not cancel!!!!I have been trying to cancel this subscription since I purchased the free trial! Almost immediately I have been trying however it was not in my subscriptions so I assumed it had stopped, then since then money has been coming out of my account! I have emailed via their website and customer support but have had no reply and still money has come out!! I am owed a lot of money back now! So angry!!!! I clicked on the subscription for the free trial and that is it!!!! Someone see this at the app and contact me and cancel this NOW.Version: 2.32.0

Cash Grab by Developer!I had outright purchased this Pixomatic Pro on my iPhone 7! I have upgraded my iPhone to XR tried to download the purchase on my iPhone XR Now you want either a monthly subscription of $5.99USD/month or a yearly subscription of $45.00USD/year! Are the developers for real? NO I AM NOT PAYING FOR a subscription! I already paid for this app! Maybe you Should Be giving me a Refund!!👎👎😡😡😡.Version: 1.4.3

PAY WALL !!No need to download wants monthly fee instantly..Version: 2.29.0

Not good without proI an barely use the app without pro, don’t get it.Version: 1.7.3

Revised ReviewI don’t know what’s happened with thus app, but the only way to load photos is to load selected photos, then edit what you load. Once you can get your photos into it - it works great (like it always did) The only reason it isn’t a 5 is because it shouldn’t be so not-obvious what to do..Version: 2.17.0

Can’t unsubscribeI am trying to unsubscribe after accidentally buying the subscription and it just will not let me...scam.Version: 1.8.0

Misleading pricingOnly 2 prices available when you sign up? In app information there is lots of options?.Version: 2.51.0

RubbishWanted to try this app free version kept trying to get me to pay for full version I wasn’t even able to cut out one photo. Easterly 20 minutes of my life on this rubbish..Version: 2.33.0

Cuts outNot a bad editor but cuts out often and loses all the work!!!.Version: 2.51.0

Don’t do itI’m a teacher and I’ve been teaching hybrid this year. Because it’s all virtual I needed some PNG files so my kids could use math manipulatives so I used the website to create PNG files but you need to get the subscription. I decided to do the free trial and planned to cancel because I’m a teacher and can’t afford subscriptions. I went to cancel my free trial and it’s impossible. I did it on the website and there is no where to cancel on the website. I downloaded the app and it says I have no subscription. I sent an email to contact someone and they said they are developers and can not cancel any subscription that I have to do it but there literally is no where to cancel the free trial. These people are just stealing money by making it impossible to cancel the free trial. So just don’t do it!.Version: 2.13.0

I want to love thisThis seems like the beginning of a powerful editor, but it’s just not ready for daily use yet. To be fair, I’m coming from Photoshop and looking for the mobile equivalent, but this tool seems to be more about composing two images together than actual editing. Tool grouping is also confusing for a power user...for example why is there an Eraser under cut and another Eraser under Refine? Why isn’t there just a general purpose Eraser that works on both with the option to dial down the strength and turn on feathering? Tools are grouped by function; since I know which tool I want, this task based interface feels clunky. Also...why is there a shadow button at the root level? Are people really adding that many shadows that this option couldn’t be hidden in favor of other tools? Layers seem to be a selling point for this app, but I’m used to seeing eye icons next to my layers to show/hide, not tapping randomly on the background. I guess my biggest problem with this software is that they’ve avoided common design paradigms of design software (like the tool pane and instead arranging tools by tasks), and it makes my workflow slower than finding the nearest computer and firing up Photoshop..Version: 1.1.6

ReviewThis isn’t quite as transparent as I would like. As it’s difficult to try it. I’d like to try before bye. Don’t have a problem with the price if it does what I want it to do.Version: 2.36.1

I already purchased this app and now they want 4$Honestly I am really not impressed. I bought the app about a year ago and now there saying its 4$ a month. Hello.... I paid for the app and then you change your policy??? Give me my money back😡.Version: 1.3.2

Not yet used because..I have recently downloaded this. All set to test it and started watching the tutorial on my iPad Pro. Damn, after commencing it, the display turned to portrait! How old fashioned? I use my Pro with a keyboard. Apple should ban apps which do not (also) open in landscape..Version: 1.1.11

I bought this app outrightWhy do I have to pay for the subscription when I bought this outright on 2017. This is very unfair..Version: 2.23.2

No free optionsYou can’t do anything without paying. Forcing user to download app and make an account just to get access to their data and not give them a single free thing to try is a scam, just charge a fee in the App Store.Version: 2.32.0

Charged me after I deleted the same dayDownloaded to use free trial as advertised for 3 days and they’ve taken £26 from my account… even though I cancelled it within the same hour of downloading it?! I’ve complained to apple so I’m hoping they can resolve it! *note to the developer… I did delete it directly within the subscriptions section but the money had already been taken from my bank. Apple have refunded it once I requested a refund..Version: 2.28.0

Barely any function without paid subscriptionVery limited use of app when using the free version..Version: 2.46.1

Loved it at first Hate it nowSo I got this about a month ago , I absolutely loved it I work at a car dealer and I was able to use the magic cut feature which was great and I was able to go to our website and use that feature so that I can combine the cuts with different backgrounds for our social media pages and the app just got an update and it is really bad . When I go to use the photo I select the pic becomes blurry enough to where I can’t use it . And the save features are horrible now after the cuts they would go straight to my camera roll now I have to go through like 3 steps to just get to the pic . Horrible app now I want my money back.Version: 2.8.0

Notifications…Disabled notifications after receiving NINETY ONE IDENTICAL notifications in the past TWENTY FOUR hours for some Valentine’s Day promotion..Version: 2.46.4

SCAM APP DO NOT DOWNLOADThey are thief, they r taking a monthly subscription since five months now without even me being subscribed, and no one response to my messages to stop taking money from my account.Version: 2.53.0

FREE TRIAL? DOESN’T ALLOW TO CANCEL FTrialI wanted to just try this app out, and only allows u to try it after locking ur payment info to use the after a week to be automatically charged the monthly fee. I tried it out, it’s ok but doesn’t offer me more than other app that I have for FREE. So, I want to cancel this subscription, as it’s been under a wk of my trial period, but there is NO WHERE TO CANCEL THE SUBSCRIPTION?? I would appreciate admin to CANCEL my subscription ASAP! And not keep me hostage to your app. Thank you. ☹️ And, can’t even send support an email to dispute this. Doesn’t allow to send messages?!! I have tried to cancel this subscription and cannot find anywhere on your app to cancel. I tried the app and offers me no benefits to warrant a subscription fee. It is less than my 1 wk trial and request to cancel ASAP! If a charge has been made, I will dispute this with my bank. Thank you..Version: 2.2.0

Not user friendly,It’s a struggle to access my photos, the tool bar function is not clear on what the functions are. I would like my money back. Please..Version: 2.41.0

Rip OffI had the original version of this & had paid for it on my iphone xr just upgraded to iphone 13 pro & now i can’t use the original version & i have to use this as the alternative where it wants me to subscribe yet again for a service that i had already paid for??? & i tried to reactivate but it said it doesn’t recognise me.. loved this app aswell & had loads of cut outs saved & now all gone 🤬🤬🤬.Version: 2.23.1

Subscription fee ruins the experienceThis is a decent editor provided you pay the stupidly high subscription fee, otherwise it’s completely useless and and tedious. It’s almost as if it’s programmed to force errors if you aren’t paying..Version: 2.41.0

Hmmm 🤔I don’t know, add a one time price option to let people purchase the app so I don’t know how much is going to be, just give a fair price to make profits and when updated just add items or effects for purchasing because you’ll find people that want to purchase the app, to subscribe for 1 year and to subscribe for 1 month and can cancel the subscription. I am just telling the truth so take my advice into consideration so if it doesn’t work for you just remove the buy out option for the app. Thanks.Version: 2.10.0

To expensiveThe app might be good but I don’t like apps with ongoing costs. If I was a professional photography I might pay for a top app but it would probably be for my computer and not my iPad. It’s time Apple weeded out the the App developers who are just there to rip off the unwary energetic photographers..Version: 1.4.10

Was a big fanI don’t know what happened? I was using this app (paid version) quite a lot and all of a sudden today, the magic eraser won’t erase the background??? I’ve tried multiple images and even images I’ve already used in the past with success but no go now? I’m going to delete the app and cancel my sub unfortunately. I really loved this app but can’t use it now for whatever reason. Will update this review if I hear about any fixes. I also updated to the latest version and still no good:(.Version: 2.26.1

Extremely disappointedI’m a long time user and have loved the app but now the saved imaged quality is shocking unless you pay the monthly fee that I find way too expensive..... Extremely disappointing.Version: 1.1.5

Don’t bother downloading unless you payDon’t get unless you pay!!.Version: 2.22.0


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