4.8
4.81192 star

Total 28 Positive Reviews

Horizon Blue App User Positive Comments 2024

Horizon Blue app received 28 positive comments and reviews by users. Can you share your positive thoughts about horizon blue?

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Horizon Blue for Positive User Reviews

Easy to see my claims and chat with nurseI like the easy-to-read claims which quickly shows if I owe anything to my doctor and how much I need to pay, if anything. The nurse chat function is also very easy to use - they are responsive and helpful in helping me and my family with urgent care-type questions..Version: 2.249

A couple of things to fixThe app crashes when trying to save ID card to my Apple wallet. I didn’t know that I wanted it in my wallet until it was offered as an option by the app. Then it didn’t work, so my hopes were dashed. Also the App Store has a link that is labeled App Support that only takes you to the Horizon site and offers no support for the app..Version: 1.653

Awesome app! I’d just change one thingI love the hospital/doctor finder on the app! My only request is to be able to see the doctor’s rating instead of having to switch back and forth from google to see rating and reviews. I also love the explanation of benefits on the app..Version: 2.591

App reviewThe app itself is very organized and well designed. The chat feature with the ability to save the transcript is excellent. My only complaint is the coverage information. It’s too basic and most people are looking for more detail on the site. A link to the full policy coverage page that’s easily placed would help greatly..Version: 2.710

Very ResponsiveI have this insurance for leas than a month. They are great. So responsive. Whenever I sent them message, I got a quick response. Their App is very user friendly and is available anytime you want. I highly recommend it..Version: 2.359

Dr BabarDr Babar was very knowledgeable and efficient with my visit. When we lost video, he called my cell phone and saved me the time and worry of going through the process again..Version: 2.615

Excellent resource especially for telemedicineI have used this app before for telemedicine appointments and I am quite pleased. I always get top care and all of the doctors have been great. I would highly recommend the service..Version: 2.359

Easy access to all my info!Was able to pull up and move my ID card to the iPhone wallet and was able to show it to my doctor. All my info is easily available and I can see my plan and EOBs! Great app that’s actually useful!!!!!.Version: 2.011

Love itAwesome! Easy to use and I always have a digital copy of my insurance card! I love how easy it is to determine whether a doctor or facility is in- or out-of-network! I have recently been temporarily totally disabled so the more information I have at my fingertips the better! ❤️.Version: 2.301

Better AppIt appears more user friendly and quickly. I hope the pay bill is as easy or better than before..Version: 2.319.1

ID cardI am super impressed with ID card feature that lets me share the front and back of the ID card. I was recently at the doctors office without my insurance card and used this feature to share my information. This saved me time to drive back and get my ID card. Super cool and convenient!!! I tried to share the ID through apple wallet but it doesn’t have both front and back information. It would be nice if we can just email from the apple wallet but I am still happy that the app has this feature..Version: 1.48

Just what I need at my fingertips.This is easy to use, navigate and understand. It has all the features I need to manage my health insurance and then some. One feature that’s great is the ability to find a doctor and make an appointment. It’s an easy search and a call to their office and directions to get there are just a click away. Thanks for making things so easy..Version: 1.1

BCBS horizonApp is convenient and user friendly. Have used it on multiple occasions now, from checking bills to finding specialist and it’s does it function well. Plus big money saver because it’ll give you referrals that are in - network and that can be a costly mistake otherwise. Speaking from experience here..Version: 2.368

Convenient...could be a little better.Overall, I really like this app and use it frequently when it comes to searching for in-network doctors and staying on top of my claims. Sometimes it can be a little buggy. I wish it would let me download my insurance card to Apple Wallet properly but it always crashes the app if I try. Please fix that! I tried everything to make it work in case it was user error...might be the app itself! I would also like if there was a section where I could keep office information at the ready, sort of a “Favorites” tab where I could pull up the contact information of any of my doctors quite quickly. Would also love if I could manually enter dates of office visits with the ability to add notes to each entry..Version: 1.48

Me KittyI’m very pleased with the app because I am able to get more information about my plan without having to spend a lot of time on hold waiting for a representative to answer. During this pandemic it has become a major factor in knowing my benefits and what is covered..Version: 2.319

GreatDownloaded app & it is easy to use & navigate. Really appreciate having all the information right at my fingertips instead of calling, waiting or getting a recording. THANK YOU, LOVE IT!.Version: 2.383

Have to keep logging inI used to love the app but the recent updates make it really annoying having to keep singing back in after looking at something I can’t freely look at the app without being kicked out the whole app and start the whole sign in process and it won’t accept my phone number.Version: 2.615

Apple wallet doesn’t work!Everything is perfect but the Apple wallet feature to add the insurance card doesn’t work! I’ve tried a dozen times still nothing! I wrote the insurance company and email but haven’t received a response yet! Just frustrated is all! Please fix!!! Thank you!.Version: 2.321

The best appHorizon app is great. Especially the nurse chat option which is available 24 hours. You can ask for help anytime. If you need more help they can connect you with a live chat to a doctor who can diagnose and send any medical requirements electronically like lab test, prescriptions and everything. You will feel better and relax with this outstanding service.Version: 2.301

Mostly greatIt's great to be able to access all of my insurance information so quickly and easily, but there are still a few bugs. Most notably, tapping the button to add my insurance card to Apple Wallet doesn't do anything..Version: 2.359

Very well put together app.This is a very well put together app, I tried using other apps to locate in network doctors in my area and have always been frustrated with the miscommunication between the service providers and the other apps I’ve used, the worst one in my opinion being zocdoc..Version: 2.368

Best ServiceI’ve had UHC plan before and it is not near as good as the service for BCBS Horizon. The app had never crashed on me and I always chat with someone to help me set appointments or answer my questions regarding my claims and they’re always readily available to help..Version: 2.330

Super easy!Whenever you need help trying to schedule an appointment, the chat option is the way to go! Their response time is really fast to help you sort out which doctors may be a better fit. Also, the look of the app is really sleek which makes navigating it a lot easier..Version: 2.330

Super easyI cannot believe how easy and hassle free this submission has been! Historically it was a painful process of multiple calls and waiting for the papers to be received and processed..Version: 2.409

Amazing appNot only can you view your policy information and ID cards but you can also schedule appointments with Doctors or facilities from your phone. The most convenient part about this is that you can chat directly to a representative and even a nurse who can help direct you to the most appropriate care personnel needed. Amazing.Version: 2.359

ImpressedEverything can be found here and it’s so easy to maneuver around. They definitely put a lot of effort into this bc nothing is missing..Version: 2.383

Consistent and easy to navigateI am really impressed with the accuracy of this app. I have all of the information I need at my fingertips and it’s really intuitive. I find doctors, pay bills, review EOB info right from my phone. It even helps me manage my HSA!.Version: 2.314

Convenient way to access insurance informationThis app is nice to have to conveniently access insurance information (cards, find a doctor) as well as to access 24/7 nurse line and telemedicine.Version: 2.383


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