Church Center App Negative Reviews

Church Center App App Complaints & User Negative Comments 2024

Church Center App app received 30 complaints, negative comments and reviews by users. Have you ever had a bad experience using Church Center App? Can you share your negative thoughts about church center app?

Church Center App for Negative User Reviews

✓ It has been crashingThe app has been crashing a lot while I am looking at chats. I am on iPhone 12 Pro.Nkho89Version: 2021.3.22

✓ Trouble upon trouble with this app!I have had issues with this church center for months, the church’s associate pastor has been on with tech support on my behalf but can’t get it fixed. It started with trying to link my checking account, they deposited two small amounts I checked the deposit amounts told them the amounts they deposited and they said no that’s not correct. It’s literally the amounts they placed in my account but they say it’s not so it costs more to give by debit card. Now I can’t give by debit they continue to flag my account and will not allow me to give to my church at all. So I would truly discourage anyone from using this app for their congregation..Look for another app...Version: 3.0.4

✓ When it works, it’s decent…but not workingApp simply isn’t working. I got a new phone and when I tried to sign into the Church Center app, it says “undefined is not an object (evaluating ‘f.attribs’) after going through the verification process. Have deleted and re-installed 4 times with the same result. Good app when it works..KLace32Version: 2021.9.27

✓ Groups needs interactionThis looks promising, but really needs group communication. Each group should function like a slack channel. Something the group can communicate on, upload attachments, share links...etc. and push notifications. Will drive adoption of this app and will be a hugely helpful tool in growing our groups with real relationships. Thank you PCO team!.BusyscottVersion: 1.1.3

✓ Does not workWon't open after new update. Also, please fix the group member list so they can be sorted by last name. We also should be able to see more names at a time and it takes so long to load more names. Search should have auto fill. And search is not smart enough to search for variations in a name..MRSSPOCKVersion: 2023.2.13

✓ Won’t let me log inThe app says i’m under 13, when i am not. They say their “records” show i’m under 13 but i’ve never even had an account for them to have “records” on. Slightly uncomfortable and also very confused. I can’t fix this issue through email because it doesn’t send a correction email, i’m trying to use this app to get church updates and it’s been a huge let down..Jennaaaa mVersion: 2022.1.7

✓ PotentialThis app has a lot of potential, but presently is a bit buggy. The interface itself is not the most user-friendly. Hopes are high that this one receives a lot of attention soon. Opening messages within groups causes the app to crash, whereas in a browser it functions as expected..Wanting a refund!Version: 2021.3.8

✓ Needs to be more convenientI love the app and being able to connect with my church and things that are going on. HOWEVER, I strongly dislike not being able to see info for the three churches that I - and my family - am a part of. I miss so many events and studies because I don’t get notifications for “this” church if I am logged in under “that” church. It really needs to be more user friendly in being able to access multiple churches under one login name..J.N.McKVersion: 2022.6.28

✓ Only for the United States of AmericaNo point downloading this, it will only work in USA. Looked great in the adverts but a massive disappointment. Once you start to try and get connected there is no way back from “find you church” except to uninstall..KIWI not USAVersion: 1.1.1

✓ Retry Message- app crashingOur church is switching over to church center and I have not been able to access any of the features since I registered. I am receiving a retry message at the top and it says that text strings must be rendered inside a <text> component. Is this a common error for the iPhone app? Is there a way to fix it?.So Happy that it existVersion: 2022.8.23

✓ It always crashes and closesIt worked for a while but after an ‘update’ it continually crashes and closes when I try to open it. I have an 8+ phone but that shouldn’t be an issue. I’ve removed it and tried to reload but it does the same thing over and over. Can’t use it at all..FlynttVersion: 2022.11.11

✓ Developer suggestionsThe UI is pretty clean and the UX is pretty good, but there’s a critical flaw in my opinion. The bottom navigation is nice, but I’d move the 5th option for “more” to a top menu bar. Like a top right settings or ellipses icon, or broaden the account section when you click your profile and put the “more” there In replacement, I’d replace it with either the groups or messaging feature… ideally I’d find a way to have both in the same place. The groups/messaging feature seem like the weakest part of this app- which is a bummer because it’s directly how small groups and people can communicate to each other. Right now you have to click more, then groups, then your group, then a message, then you can see messages. That’s 5 levels deep. Ideally it should be 2-3. That would make the navigation so much better!.Brennan McCVersion: 2021.6.28

✓ Cannot add payment methodEvery time I try to add my card info, it appears to be successful (the "set up" button turns green), but then a popup appears saying "Oops! There was an error adding the payment method to your account. Please check the payment details and try again." I have done this no less than ten times over the past week, with the same result every time. I refuse to provide my banking info, so I will only ever be using a card. If this feature isn't usable, I wish they'd remove it as a payment option. Incredibly inconvenient..CorsicanWolfVersion: 2023.8.22

✓ Log out Very Hard to find + No Help sectionThis app IS very useful for churches big or small. However, I have two BIG gripes about the Church Center App that bring frustration into my life on more than one occasion. #1) There is only ONE place in the iPhone version of ChurchCenter to log out. But it is not easily found unless you are privy to the "secret "location, or as I did, click through literally every option under every menu, every arrow, etc. hoping to locate it. Many other iPhone apps these days have a "logout" button that is easily found. Please understand. It is critically important that the Church Center App make this easier to access since users may use the app to give (via bank account or credit card) to their church. For this reason, I will not use the Church Center App to give. #2) Just as frustrating is the fact that there is ABSOLUTELY NO help section provided within the app! Zero! Nada! Zip! Furthermore, the website accessible via PC similarly has no entry when searching for "log out". I would be glad to change my review to 5 stars if these two problems were adequately addressed. Thanks!.RevMark76Version: 2023.8.28

✓ Need stand alone app for groupsThis app is the only way to access Groups other than on the website. However as a leader I can only message the group here, I can’t send a group email. That can only be done on the website. I can let people into my group but the managing of the group is less than friendly. It’s easier to just login online. Maybe create a standalone app for Groups the same as you have for People and Services?.D Brian TVersion: 2022.9.19

✓ CalendarI would love a calendar view of things. Scrolling through all year by event is very awkward. A month by month would be so helpful! Also, it would be amazing if you could send messages about events or somehow link them to each other..HrtroxalVersion: 2023.2.28

✓ Easy interfaceThis app is great for staying in touch with my small group. Coming from other chat platforms, it would be a huge improvement to be able to REPLY to specific messages. With that said, the app is already moving in the right direction with the ability to create THREADS. I’d like to see an update where you can copy individual words or text within a chat message for things like zoom links. It’s currently limited to just copying the entire text and not just what you really need..David Nguyen DPVersion: 2020.12.14

✓ Needs helpThis app is ok but half the time it doesn’t open. Very frustrating when I’m trying to access key information and I see the eternal circling around but never landing! I usually can’t access it in the afternoon, have to wait until later in evening. In talking with others, they have same issue. I’m wondering if it is a volume issue. Too many people trying to access it at same time. I almost rated it 2 for this reason but decided to be generous..Highflyer67Version: 2021.9.8

✓ Why is the age limit 13?So far this is my review. I can not join the groups in my church because I am not 13 yet. My question is why is there an age limit at all. In my church we say that we are all a family through Christ. Families do NOT only have people that are 13 and up. God bless you all and pls change the age limit..4julybabyVersion: 2021.2.12

✓ Problems every dayI like being able to connect with my church through this app. However, almost every day Church Center won’t load. I have to restart my phone to open the app and get to notifications. Restart only helps for a few hours before the problem happens again—forcing yet another restart to access the app..MMSwtxVersion: 2021.9.17

✓ Please make it easy to change churchesI love to watch and check up on churches I have attended in the past. On that note I would love to give money to those churches through the app. But since I have to Log Out and then search for the church and have another text or email confirmation and set up my bank information again.... then I can give and then repeat the process for another church. Please make this more convenient by having the option to switch churches while still Logged In and having your profile keep your saved Bank information. Other than that it’s great because the app have a great history of tithes or giving..SrlandreneauVersion: 1.7.2

✓ The app is buggyThe app has been poorly tested. There are pages you can’t get out of without closing it. You can’t add your own church if it isn’t listed in their selection. I don’t much see the point of this app. Sorry.Techie TimVersion: 2023.9.20

✓ Good but a few simple changes could make it great.One of the biggest challenges is navigating notifications. If you provide a search bar at the top it be wonderful. It’s a challenge to scroll through many posts to find the one about a topic I need so I end up not searching and then not being up to date on info..Alison0226Version: 2023.8.17

✓ Nice but needs impromentI use this app to set up recurring donations to my church. Updating credit card information is awkward. To update the expiration date and cvv you need to delete the entire card and re-enter everything all over. But worse than that, when you delete the card, it also deletes some, but not all, of your donation schedule information and furthermore does not tell you about the partial donation schedule deletion, preventing the donations from restarting. After a few weeks of wondering why no donations and a donation failure email, I had to relogin and figure out what went wrong. Two suggestions would be a way to update just credit card expiration data and cvv. Also provide, after a credit card change, a pop-up telling you the donation schedule information has been partially deleted and also needs to be re-entered..FgfyhcsthjnyrwefghhfsdcVersion: 2021.1.15

✓ New update needs workThe newest version made the Home Screen less user friendly. The bottom buttons where you could use to navigate are now gone. It already was hard to navigate and has rendered using the app instead of desktop version useless..MoniashVersion: 2023.8.28

✓ Need help!So this app was working, and I have a recurring donation set, but after updating I was logged out and couldn’t log back in. I was able to make a “new” account using the exact same phone number and email, but there’s no giving history and the app won’t email me no matter what. I can’t find ANY contact info for this company so that I can get back to my old account or update giving or see a history of giving or anything. I tried to reconnect my bank and it said see email for instructions but there’s no email whatsoever..Tt8888Version: 2022.3.17

✓ I have no cell phoneIs it possible to send a code in our email instead?.Marie-MarionVersion: 2021.6.17

✓ Good for churches, but…Great for churches. I volunteered at a mega church who used church center and I totally understand how great it is for behind the action. We were able to schedule volunteers and room functions very easily. I have moved and am now trying to find a church and primarily a women’s Bible study. When browsing church websites who use church app, you must sign into THAT church to see any details such as what they will be studying, days, and times. It’s unbelievably annoying as someone new to the area. Again, loved church app when I used it as a member. But as a new person, I really wish church websites would give small group details on their websites instead of linking to the app..L@keloverVersion: 2023.8.22

✓ Version 3.2.2 updateThere is an error with this update as URL links do not link properly and populate as a complete web address which does not work to open..SawahuraVersion: 3.2.2

✓ Cant log out.Cant find anywhere to log out of this app..Ampc loverVersion: 2022.11.8

Church Center App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Church Center App.