4.7
4.70051 star

Total 22 Positive Reviews

Dairy Queen® Food & Treats App User Positive Comments 2024

Dairy Queen® Food & Treats app received 22 positive comments and reviews by users. Can you share your positive thoughts about dairy queen® food & treats?

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Dairy Queen® Food & Treats for Positive User Reviews

Good experienceThe app is user friendly. It would be better if they would tell you that when you choose one of the deals; that it will be applied once you choose to checkout. I used the free medium drink with any purchase and had to figure out how it works. I had to go back to menu, select a medium drink, and add to cart. It showed a price for the drink all the way through checkout process up to entering payment. The drink never showed free, a discount for the cost of the medium drink was applied when ready to pay. That was a little confusing. Other than that, app worked well.Version: 3.1.27

Makes ordering easierI can order when nearby and my order will be ready when I get there. It also shows rewards and offers under clearly marked tabs. Too bad not every DQ uses it or gives rewards though..Version: 3.1.21

Dairy Queen appHere’s the deal I absolutely love Dairy Queen. I like the fact that you don’t have to spend 3 billion dollars to get to a decent reward and the deals are so/so they could be a little better but they’re decent. What I don’t like is there’s no option to order chocolate/vanilla twist cone on the app and you can’t make simple modifications to things. They legit do not have everything on the menu through the app either. So I have to either call or place the order when I’m in the store and walk up to fix the order. Otherwise the app is pretty decent. I’m sure I’m leaving out something but yes that’s basically the gist..Version: 3.1.21

First App order for pickup to eat inHow convenient to figure out what a 3 year old (and I ) want for lunch and order right before I left the house. Cost wise—better than McD’s for what you get! Order was ready, except for the kids ice cream cone (and I admit—nothing worse than trying to get a little kid to eat food with an ice cream staring at them, so being able to delay that is a huge plus! My shake was in the fridge, ready for me at my convenience. The staff member greeted me and told me some things that were available for kids meals to consider, for my next visit (which will be soon!) she was super-nice & helpful! Lastly—the restaurant was spotless! This new DQ is doing EVERYTHING right & I hope they are very successful! Get the app-you will save $$ -lots of specials!.Version: 3.1.17

Excellent burger and friesIt was busy when I went to pick up order. Instead of making order on line customers wait in long line you should have a separate pick up spot. DQ employees should greet customers as they walk in and if you know you have an order ready and waiting, be more aware. I was early for pick up and my food was ready before pick up time so overall I feel like this DQ did a good job. The pop at this location isn’t the best. Needs more carbonation and less water maybe?.Version: 3.1.15

Huge Burger!!This burger is by far my favorite of all fast food restaurants.. I just go to a couple of the other places for closest to my house. I happened to be close to DQ so I took some time to visit them- so happy I did- this was my first time using the app, it was easy and food came out faster to me than drive thru!!the person that came to deliver my order was as super clean and professional. I ordered my burger same as I have to everywhere else with “extra” of certain ingredients uhhhh there was no need, this bacon double is so big I need a roll of paper towels and a fork!! Going here much more often from now on..Version: 3.1.10

Treated with respect and food was great!We eat at many DQ’s and the DQ in Canton South is our favorite. No matter how busy they are the take the time to help you in a pleasant and friendly manner. The prices a reasonable and I’ll take one of their sandwiches and fries any day over Micky D! Our kids and now our grandkids love to go there. We eat first then get ice cream! Sometimes we buy a cake and take it home. The kids that work there work for peanuts and get harassed a lot and the still smile and help each other on big orders and difficult customers. They know who they are! To all the workers at our DQ in Canton South, Pat yourselves on your back, YOU ARE ALWAYS BUSY AND YOU ARE PHENOMENAL WORKERS AND CUSTOMERS NOTICE! Mr Thom Moore & Mrs Char Moore.Version: 3.1.0

Good, but needs some additions to make it greatIt’s a good app, but it needs additions like drive through for it to be truest great..Version: 3.1.24

Meal DealsPlease have them available and other provinces.Version: 3.1.21

MenuI’d like to see 8$ meal deal added and senior discount.Version: 3.1.23

Possible ImprovementLet the employees be able to mark when a mobile order is ready.Version: 3.1.23

Need for tools for the employeesComing from a employee standpoint it needs more. With the discontinuing of the summer blizzards some we are already out of them like the peanut butter puppy chow and s’mores. However they are still on the app so people can still place a order for those blizzards. Also we do have things go out of stock but again they can still order it. What I suggest is being able to call the customer like doordash. That way if something is out of stock then we can call them and ask what they want instead of having to wait until they get there and making them have wait longer even though they ordered ahead..Version: 3.1.19

The best DQ in town!❤️❤️❤️.Version: 3.1.23

Amazing OwnershipAmazing owner with a genuine interest in providing great service..Version: 3.1.24

Nice app. Easy to use. Add more offers though and deals. 😍Nice app..Version: 3.1.23

Turn off mobile order if you’re going to close the lobby!I paid for a mobile app order expecting when I come in 20 minutes later to just go inside and grab it and leave, but they have the lobby closed and 15 people in the drive-through and you give me no chance to cancel my mobile order so I have to sit in line for a half hour waiting for something that I should just have been able to pick up as I ordered it well in advance online and came to get it as a mobile order but you make us wait through the drive-through instead for 20 minutes bad customer service and a waste of time!.Version: 3.1.3

SuggestionApp works as intended, just wish there was a way to cancel your order. I moved across town and when I placed my order, I was actually still ordering to my original DQ location and I didn’t realize it. I placed the order and showed up at the closest location only to find out I order from the wrong location. A) I would have thought the app would have just selected the nearest location to me when ordering, my fault really for not checking. B) and to the main point, I could cancel the order, and so I was still charged price of my order but I never picked it up..Version: 3.0.3

Customer serviceI don’t know who the manager or shift lead or assistant manager that was there tonight or her crew I just wanted to say way to go under pressure! The lines piled in quick and your crew held it together and handled everything with ease and smiles on their faces the entire time just wanted to say thank you and your smiles don’t go unnoticed keep smiling we appreciate you guys!!!!! August 12th close shift! Lady in the red shirt is AMAZING!!!! A very long wait for our order and sadly our ice cream melted before we got home ( ordered food and ice cream for dessert) but ended up waiting to long in the drive thru line but besides that absolutely amazing definitely be back! Thanks palm beach crew.Version: 3.1.19

DQ you need to work on this app !!!Have been DQ fans since we first visited in Texas back in the 1980s... we look for DQ as we travel, the app helps BUT it’s not always feasible to go to a “participating store” for the reward scan... needs to be a way for us to manually enter the register receipts info, to get our points... other food apps offer this feature why not DQ ??? As for the 15 minute countdown, I strongly advise y’all to NOT accept the offer until you are face to face with the cashier or drive thru window staff... that way you won’t lose out !!.Version: 2.2.13

Location not open, listed as it is.We placed an order for pick up. On the app it says the location is open until 10 o’clock and my order will be ready at 9:15. We pull into the parking lot; lights out, chairs on tables, no cars- they are closed, and have been closed for a minute. So I’m out $25 and no ice cream. I suggest anyone placing a mobile order check the store hours via Google maps or some other source before placing it. Apparently THEIR app,(designed by them)does not list correct hours, and will let you go ahead and place an order to a location that is closed in real life.Version: 3.1.25

Nanton DQCleanest DQ I’ve ever been to. Nice employees too..Version: 3.1.20

Great ServiceOn August 10, 2023 at approximately 9:42 PM, I made an order for a combo and a drink. Once I realized that they closed at 10 o’clock I called the store to try to cancel my order. When I spoke to the young lady about my reason for canceling, she said there was no problem whatsoever, and that they would have my meal hot and ready for me when I got there. My wife picked up the order and the order was as promised. The fries were crunchy and hot. The burger was hot and delicious. These kids that work there could’ve easily said no problem will cancel the order for you, but they didn’t. What a great job. This is why I love Saint Cloud Dairy Queen so much. Great job guys. Thank you..Version: 3.1.19


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