Beanstack Tracker Negative Reviews

Beanstack Tracker App Complaints & User Negative Comments 2024

Beanstack Tracker app received 41 complaints, negative comments and reviews by users. Have you ever had a bad experience using Beanstack Tracker? Can you share your negative thoughts about beanstack tracker?

Beanstack Tracker for Negative User Reviews

✓ FrustratingI really like this app. I started using it over the summer with my local library for myself and my son during the library’s summer reading program and liked the app so much that I decided to subscribe to Beanstack Go unlimited to get more from the app on my own! Here’s where the problems start. I paid for the subscription, and ever since the app has been telling me that I haven’t. It’s not a cheap subscription either ($60/year). I contacted the help desk and let them know what was going on and got a reply asking what trouble I was having logging in to my account. I’ve replied to that email more than once now and have gotten no responses back. It’s starting to feel like ZooBean took my money and ran, and I’m pretty upset about it. They’re not responding to my emails anymore and writing this review is the last thing I can think of to get their attention. I just want what I paid for. 🙃🥲.ScaleshedmomVersion: 4.15

✓ Logging issuesThis would be a 5 star app if logging reading wasn’t such a pain. 1. No matter how many times I pick the correct profile before starting the reading timer it always logs it to the wrong profile. My son and I are both doing reading challenges and I’m constantly having to delete my reading from his profile after using the reading timer. I click MY profile then MY book and then start reading session and when I finish it’s logged MY book on his profile along with the minutes read. 2. If I leave the app when logging a new book to check who an author is or the number of pages in the book it makes me start all over again logging the book details. Also the same thing happens if we need to check the internet for an answer to one of the library activities. 3. I wish there was a way to just synch what we’re reading to the app right from our kindles..Dragon6445Version: 3.2.1

✓ Beanstack challenges don’t allow/count the last dayWe have been using the Beanstack app along with the Badge Book. Mostly everything works great. But there are 2 problems! One, if we read in the late evening it assigns the following date to the reading. For example we read from 10:20-11:00 PM on May 30th and when I select done it records that we read from 10:20-11:00 on May 31st. I don’t know exactly when the cutoff is for it to log reading as the next day but this messes up our challenges for badges. And if the app knows the time how come it doesn’t know the date? Two, the last day of each month (last day of challenges) don’t count for the challenges. So we read for 40 minutes from 10:20-11:00 on May 30th. It logs it as May 31st (see issue one) and doesn’t count it as reading towards May’s Challenges. It is 1:30 am on May 31st and we don’t have access to continue to work on May challenges or to complete any of May Challenges activities. If I tried to go into any activities for any challenges dated May 1st-31st it won’t load them. They show as grey lines. This happened for April as well..Gemaolao ZAOVersion: 3.2.1

✓ OkayI like a lot of things about it, and most effective is being able to add all members of my family while logging a reading session, but I wish I could do that when logging a past reading session instead of having to add the same book to each members individual log, I also wish that when I mark a book as completed to send to archive it would do that for each member that is part of that reading session, again instead of having to archive each one separately for each family member later. But I love how easy it is to keep track of all the books we read together as a family!.OhanafirstVersion: 1.4

✓ What about busy moms?I’m sure all the features are really cool, but what about busy moms like me? I make my kids read for a set period of time, every day. But I don’t have time to “gamify” this. What I need is a feature to quickly catch up with the logging when the library’s summer reading program is almost over. I need to be able to enter a whole bunch of days with the same number of minutes, quickly. I counted, and a typical logging procedure for one day take 10 clicks! I don’t have time to do that for every day for every kid! Please help!.TwartistVersion: 4.13

✓ Chaotic app, could be simplified a lot for efficiencyI deleted this app after trying to track my reading for a program my library runs for a month. There are too many options for tracking and navigation is not straight forward. There is no easy way to see your logged reading summarized on a calendar. I logged a few days on the website and it came up as the book having been ‘completed 12 times’ in the app. I could not figure out how to fix this. Another book had two different versions logged, no idea how that happened. I prefer other apps even though they aren’t linked into my library’s reading program..FeSwRiVersion: 4.24

✓ Not for me😔I hate that you can only add ten books without going unlimited. It doesn’t have any information about how to get into the summer reading challenge..Yoonjo KimVersion: 4.11

✓ Using the appWe find it a little hard to use. I do not feel it is as easy..13890 taeVersion: 4.23

✓ Really ConfusingI really WANT to love Beanstack. My local library is using it for a summer reading challenge and I was stoked, thinking it was a great idea to get into the habit of reading more. Then I tried using the app and found myself very disappointed by how confusing it is. I don’t often finish a book in a single day, but I don’t keep track of the minutes I read either. I tried to log a book I read over the course of 5 days and for some reason it logged it as my reading 5 books…or rather, as my having read the same book 5 times. I could find no way to fix it, only to delete that entirely from my reading log, and now it won’t let me go back and log that reading I did last week. I guess you can’t log your reading retroactively? The website isn’t much better. I could find no instructions as to the proper way to log. There is nothing in the FAQ about it, or about how to fix a mistake in the log. I could keep trying to puzzle it out on my own I guess, but the difficulty using Beanstack detracts from the pleasure I get from reading, so I likely won’t bother. It’s a great idea in theory, and it’s a shame that in practice it’s so difficult..AnselmoDayVersion: 4.24

✓ Switches readersI’ve been having an issue with it switching who’s reading. I have multiple people on my account since my child can’t have her own and every time I start her reading session it adds it to mine and I have to manually enter hers and delete it from my account. It’s super frustrating! It works fine for my account and I do appreciate making an app so we can still do the summer reading program with COVID happening. Update: I am now having issues with it giving raffles tickets for my daughters activities. She earned nine and it said she had none. She is bummed because obviously that’s how they get their prize for summer reading!.MichefieldVersion: 3.2.1

✓ Josie Morris UserI am a medical records manager who has to go Through and track many records. This App is not even as user friendly as the clunky medical records databases that are 20 years old. When we have a list of books to add you have to go back in to the log separately and like add each one. It should be that you can add books like a List. As it takes too much time to Add books when you are reading quite a few. Thanks kind regardS Josie.JosiekirraevieVersion: 3.0.1

✓ Cannot add a book without assigning start date :-(The most obvious feature does not exist. It was perplexing to try to add new books I just picked up from the library before sitting down to read them with the kiddos. Essentially one is stuck picking a start date or the default today is entered. As for the books we read and forgot to scan we have to go through the same process then back date each book it is almost not worth it. I decided to write them down and found it was faster and can take the list to the library to show the same process. They laughed too. All the parts are here in the app just add a button for scan ISBN then add to library of books. Then at least the book is available when the kids pick it out of the stack to read it. Additional add a calendar view to add book I read this week for quick logging. I am not doing this for badges as much as teaching my daughters to keep notes on their progress for themselves. Feel free to contact me directly for detailed feedback if you are the developer I am happy to help. So much for feedback the new version is horrible, the user interface is so limited. Most of all the product design team clearly does not use the app everyday and night we have just about given up... tonight we have to re-Enter every book because they do not show up in the recent list... what a complete let down the new version misses he most obvious fixes..SiliconValleyRocksVersion: 2.6.9

✓ Terrible AppReally bad app. Web app is so much better. Bad/slow touch controls, not intuitive..XarCriusVersion: 3.11.0

✓ Great reading logWe have been using this for 3+ years now. We love how it can track for multiple members of the family. Barcode scanner has been improved and usually finds our books. We still have issues with the calendar and streaks logging correctly. Sometimes if you ‘quick log’ a book it doesn’t count it as read or logged. If you don’t select ‘finished book’ it doesn’t count it. This makes things really hard to go back and correct when my kids don’t enter the books the exact way. I wish you could select on the calendar the date and it would show you which books were read and by who. That way I could check everyone’s logged books at the same time. Some days I have had to enter a book multiple times for 1 day to count but it is timely to go back and double check. Also the bar graph is not very useful the units are all off and don’t accurately measure what my kids have read..VA-beachVersion: 3.14.0

✓ Can’t add multiple books at a timeYou can’t just log the number of books you read each day...and maybe I’m weird, but we can go through a LOT of children’s books in one day, and logging each one individually is DUMB. And if you’re backlogged because you have better things to do than track which books you’re reading with your child? Oh boy. Forget about it. Add a feature for logging the QUANTITY OF BOOKS, not just minutes. Some reading challenges/ programs at our library about about the number of books read, not the time. I’ve honestly only given the app 15 minutes of my time trying to figure it out, and it just isn’t good for what it is supposed to do..Slizabeth22Version: 3.2

✓ Wish you could backdate readingsThe app is pretty good, once you’re familiar with navigating. I don’t bother with logging minutes or pages, that’s not particular user friendly, I always just quick log books. I also wish there was a way to back date a reading - we had a great streak going but lost it even though we did read yesterday, but I forgot to put the sessions in :(.PunkyB81Version: 4.25

✓ Great app, but could be even better!!I’m enjoying using this app to track my baby twins’ reading, but I’d love to see it improve a bit more. I’d like to have more books be able to be scanned by the ISBN, as it takes some time to type the title and photograph the book (and then that still doesn’t connect the ISBN to that book in the future, so you have to either re-enter the book or find it in past books read!). Also, I’d love to just easily be able to enter an estimate of total minutes read during a session instead of entering minutes per book. Honestly, the whole app could benefit from quicker (1-2 screen) entries - the quicker the better, especially for parents of very young readers who have lots of small, shorter books that are being read (and not a lot of extra time with said little ones)!! And I’d love to be able to easily view the total number of books read per child on some sort of home screen..AthenaMarie22Version: 2.6.5

✓ Not worth the money.Asks for all your data and family data before letting you know that you can’t really use it without a fairly expensive subscription. That’s a low quality sales technique. Definitely not worth the money. Also was very intuitive and easy to create an account but deleting the account is not straightforward and I’m loathed just to delete the app and leave them with all my data..ButtonsandvegVersion: 4.3

✓ Frustrating UX, Lacks PolishWhile I love the contests and stats, the overall user experience is frustrating. Using the app for only 15 minutes, I already ran into a handful of bugs and and had to wade through some confusing, non-intuitive UX paths. They included: adding a profile picture, entering birthday in the account creation process, searching for books by author’s name, searching for books written in another language, strange book cover formatting, etc. This isn’t meant to be a negative review. I think the app has great potential and these should be fairly simple fixes. Hoping for a new version or version update soon, as the idea, the design, and the base are all in great shape..KatwarrenleeVersion: 4.20

✓ App is Garbage!This app is garbage. It worked fine until the most recent update. Now I cannot get it to load!.MT frustratedVersion: 3.13.4

✓ ISBN IssuesThis app is ok. We’ve used Beanstack for logging our summer reading for the past three years and this year, I’m not sure the improvements are improvements. The ISBN scanner has only worked for about five books (out of 30 or more). When I enter the ISBN, that hasn’t worked either. The search for a book function is gone from previous versions and so, when I am forced to enter the book title and author information, no picture of the cover is shown/available; and I have to figure out how many pages are in it. I do like that we can log and track reading for parts of chapter books so that it doesn’t look like I’m not reading anything, when in reality I’m 499 pages into an 800 page book. My conclusion is that something is wrong with the app’s ISBN data base access. Fix that AND bring back titles searches..MariposamyVersion: 2.6.3

✓ BeanatackVery hard to control.Happ77Version: 4.22.1

✓ Unable to update profile using voice over screen readerGood afternoon. I am blind and use the app on the daily basis to track my braille reading. It is September 19, 2023 and I am using an iPhone 12 pro running iOS 16.6.1 and I have the latest beanstack update. I keep receiving a pop-up asking me if my profile information is up-to-date. Every time I try to update my information, I cannot. Jesse Jones remains in the edit fields, no matter what I do. I am a voiceover screen reader user just trying to confirm my profile information to prevent this pop-up from happening each time I open the app. Hopefully, this can be fixed. Thank you very much..CallucinVersion: 4.26

✓ Great start, needs UI improvementsLove that my library is using an app now for books tracking! Love the barcode scanner too. Updates are needed: if a book has a reading log, we need the option to hit a checkmark or swipe to say it’s completed. Example: My library did a program by pages in the summer, so we didn’t mark any books as completed since we were re-reading a lot. Now we are doing a program with lifetime books completed and I have to enter a new log to have the option to mark a title as completed. Also: you have to tap in the exact right spot to add text, it’s not intuitively the whole line or the title for logging past readings. That’s frustrating. I feel like there are lots more ways to make it easier to log and edit. Every log should be able to count for pages or time or books completed vs picking one and that log can only be used that way. Etc. keep working on it! Love the concept!!.ArykanVersion: 1.8

✓ If it ain’t broke...I like this app but it seems most of the changes are for parts of the app that work perfectly fine and don’t need improvement. For example, the previous version separated my books into currently reading and completed. Now, my books show up on both lists. This is unnecessary and it clutters up my currently reading list. Please change this feature and leave everything else alone. The only exception would be the timed session feature. The few times I’ve used it, the app closes out and deletes my session. THAT should be fixed..A. LingelVersion: 2.1

✓ Not worth the troubleI’m halfway through the county summer reading program and am going to start using the paper logs they provide instead of Beanstack because it’s confusing to use. It doesn’t tell you how far along you are in your progress in the program. Also, the way it’s designed to log reading time doesn’t work well when you read shorter books. The only real benefit is that you can record the titles that you read. But even that is limited, because there’s so few titles included in their database. So many popular books by popular authors are missing. There’s the option to enter them yourself, but it gets tiresome to do that with nearly every entry. There’s badges that you can win, too, but that’s meaningless to my three year old and my seven year old doesn’t care. I actually work at my local library and so I see firsthand that the vast majority of parents are using paper logs, not the app. Not worth it..Aleo!Version: 4.12

✓ Does not work, spins.I’m really disappointed that this app does not work. Had no problems until today and cannot get it to open. It spins. To make reading important these apps need to work. If I could give it a negative I would. I will continue to read but no longer interested in wasting my time trying to get useless apps to work. And interesting that there is no response from the developer. Enforces my low opinion of the lack of care. Update, response from the developer that means “I” would need to submit a ticket to have them research the problem with their product. Again, I’m not going to submit a ticket. I’m too busy to spend time trying to get a developer to fix this issues with their own product. I’m not a beta tester. Score remains the same. The product spins and will not show any data. Worked fine for a couple weeks and then stopped..LovetosewVersion: 3.13.4

✓ Great but missing important featuresOverall great app! Easy to use and convenient. My kids enjoy recording their books. The major feature missing is a “to read” option. I use an app to track my reading and also use it to drop in a book that I want to save to read later. When talking to another parent that might recommend a book, I currently can’t use this app to save books to read in the future. So, I need to use something else to store all the books I would like them to read. This is a pain because this is THE best book app for kids. This is such a minor addition & could be similar to the “lists” option already available. Please give us a list option to store books not yet read, and this app is five stars!.Jlsw06Version: 4.26

✓ Minutes are not consistentI like the concept but I should not be able to say I read pages more than the maximum number of pages in the book. I also should know how many times I’ve read a book compared to how many time I have finished it. I would like to see a display of how all of my readers on one page side by side preferably. Lastly, my reading sessions do not consistently count toward the number of days read and my reading sessions do not always count toward my badges and or challenges. It seems like it is inconsistently counting my reading sessions and has resulted in me not achieving goals that we actually did achieve..Szahner3Version: 3.3.1

✓ Strange bug out of nowhere - Timezone issue??Last month when I was visiting California from Colorado, I lost my reading streak of nearly 300 days out-of-nowhere, which baffled me because this tracker is what keeps me on top of reading daily, even when I’m not in the mood. I found out the following morning of my supposed missed day (June 9), saw in the calendar there was a hole, and yet when I checked the overview of the book itself, it said Date Last Read was June 9. Later, I checked in the reading sessions list, it has two June 10 entries which was inaccurate, it should’ve been only 1. The only thing I can think of is that I read my book late at night (11-ish) which at my usual Colorado time would’ve been after midnight and may have counted it towards the following day. Seems wack to force users to adhere to a timezone their account may be registered under regardless of where they physically are, unless there’s gonna be a displayed clock within the app..BattyWintersVersion: 4.24

✓ Cannot save account infoLast year, my daughter used beanstack at school to log reading minutes. This year, my son is at the same school and so I needed to add him to our account. The app would not let his account information be saved. I would have to login with clever badge every time. So I deleted the app and re-download it. Now it will not save my daughters or my sons account information. I am having to do the whole long login process every time: pushing "let's go" then finding our site, and taking a picture of their clever badge. Then I log their information, sign out, and go through the whole process with the other child. I don't understand why it is not saving their information. I even tried logging onto the website and it's no different. I should be able to toggle between their accounts with more ease. I have emailed our district tech person and contacted beanstack, but have not heard from either..SclubmamaVersion: 4.26

✓ Useful, but buggyI’m using the app through my library for the 1000 Books Before Kindergarten challenge. It’s great for logging books quickly and keeping count! I love that I can scan in most ISBN codes. However, if you want an accurate log, there are some issues. I’ve logged a past reading and it attributes the reading to the wrong day. If you’re trying to track number of books a day, you may have issues. This evening, I read two books and logged them, but the chart in Highlight -> Completed -> Week shows 0 for today. Sometimes this corrects itself if I close the app, but not always. The log number is always right, but the other data interpretations are often off..MalMalMeowVersion: 2.4

✓ Great Idea. Not intuitive.Not easy to navigate..LeeanyaVersion: 4.11

✓ Over complicatedI have been trying to scan the kids books in for summer reading but it tells me I can’t get credit for just scanning/ logging a 15 pg story book, I also have to put how much time I spent reading it to them. It shows we’ve only read a page or two of some books and finished others. I have no idea what the rhyme or reason is. There should absolutely be a simple read/finished whole book in one sitting option, esp for kids. I have a huge stack of picture books we just read but it’s far too much effort to try to “get credit” for them in this app. Also, it should connect to library accounts so that all the books we checked out automatically appear and then we can just mark as read..MeererrrrrVersion: 4.11

✓ Straightforward, Easy to Use, Some Annoying BugsGenerally the app works and is easy to use although there are times when it will not recognize ISBN numbers. It seems that it logs according to EST because at 9pm PST it starts adding books to tomorrow. I also keep maxing out the number of books for the day which then bounces them to tomorrow. For example I read 18 books to my daughter today, and it says I have read 15 today and 3 tomorrow. Last time I went over the ‘maximum’ it then adjusted the max the following day but did not adjust the logging. Overall I really like this app and it is a great way to track for the summer reading challenge but hope the developer is able to chase out the remaining bugs..SupremeloraxVersion: 2.6.4

✓ Unfortunately the only choiceWe’re doing a 1000 Books Before School program with our local library, and they recommend this app. I think it’s probably the worst app I’ve ever used. If an ISBN isn’t already in the database (which doesn’t seem regularly updated as lots of my books are NOT recognised), manually entering the information doesn’t add it to the database or even my own copy of the app, except the recent section which is very short, so I have to do it every time. I have twins and although I select both readers, it randomly doesn’t add to one of my sons profiles so they’re always out of sync. The toggle switch to indicate whether you’ve finished a book should remember your last selection. One of my sons has read a book every day for 156 days in the calendar, but the streak comes up as a random number (it’s like 49 now). There’s no place to save favourite books so you can add them regularly without scanning them. Some of the ISBNs are wrong..CateAddieVersion: 4.13

✓ Needs featuresI I would like to be able to add several days of reading at once. I’d also like to be able to undo it when I accidentally mark a book as finished..MaclibrarianVersion: 4.15

✓ Still frustrated with this appI have continued to use this app because this is what our public library uses to reward the kids for Summer reading but everyday the app has issues. Two days when I have gotten on to log my kids’ reading, I am unable to because it freezes or goes to an error screen. It’s also sporadic on when the kids receive their app badges. Even though they should earn them after every five days of logged reading, sometimes one child earns it while the other doesn’t until I submit the following day’s reading log. Again I think eventually it will be a great tool to use but for now it’s not that helpful..SarNebDickinVersion: 3.13.4

✓ Improved Immediately - still cumbersome to useWOW! I put a review up saying I hated the app because you can't toggle between kids and have to completely log out and log in another child. It was changed by the next day. I know others had mentioned it, so it may have been lucky timing, but that was impressive. It is still difficult to navigate, so that adds some frustration. The learning curve is steep. For a reading app, I think it shouldn't be that hard. Enter the book, enter aht you read, mark that you finished it, be able to go back and find it. Why it's all in different sections is beyond me, and why some entries are only available at different times is also confusing. It shouldn't be this hard..BeautifulCreationVersion: 4.19

✓ Cumbersome and TediousI hate this app. I would not be using it if it wasn’t for a fundraiser at the school. It could be less tedious if you only have one kid, but it’s absolutely terrible if you have more than one kid. You have to completely sign one kid out and then fill all of their information in again in order to log in their information. You can’t just toggle back-and-forth between kids. entering reading logs and editing times and pages and if it’s completed or not is also extremely cumbersome. It’s not easy to edit, and it’s not easy to even find where the info goes that you are trying to put in. you’re better off just writing it on paper. It would take you less time and you would be a lot less frustrated. I will definitely be talking to the school about never using this again. It’s not worth it..BeautifulCreationVersion: 4.19

✓ Confusing:(.JujutchutchuVersion: 3.13.4

Beanstack Tracker works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Beanstack Tracker.