Balance: Meditation & Sleep App Negative ReviewsElevate, Inc.

Balance: Meditation & Sleep Negative Reviews

4.8
4.88884 star

Total 23 Negative Reviews

Balance: Meditation & Sleep App Complaints & User Negative Comments 2023

Balance: Meditation & Sleep app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using Balance: Meditation & Sleep? Can you share your negative thoughts about balance: meditation & sleep?

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Balance: Meditation & Sleep for Negative User Reviews

Not happy with free year termsThe advert offered a free year but on downloading the app I was only offered the option of a year free when committing to pay £67 ongoing. As a free trial it should be free in my opinion, and then at point of purchase ask for payment details. The way they suggest takes advantage of people forgetting to cancel and then having to pay in a year. I’m not doing it so based on this it’s a poor score. Update - the developer responded to say I could give my bank details, take up the free trial, then immediately cancel and not be charged. I already understood this, and the feedback remains… you are taking confidential personal details for no reason and it’s not needed which is against GDPR legislation. You should find a way to offer the free trial without taking bank details and only request them for paid subscriptions..Version: 1.40.1

Can’t cancelAfter spending g 30 minutes trying to find where to cancel I still can’t see where to cancel this subscription. It just says I’m going to be charged on renewal date. How can they not provide a cancel option????!!!!.Version: 1.68.0

Great but Sadly LackingBalance has provided a whole lot of benefits; it the first app I found consistently worked for me and didn’t have so many pay walls that you couldn’t continue after the trial. That being said - I really do think it should be reconsidered what *is* behind the app’s paywall. Namely the SOS meditation. I just find it a bit confusing and questionable that a meditation app that seems to really want to help others would put such an important meditation behind a pay wall when people with mental health issues who would best benefit from this meditation often cannot afford such services already..? I know myself that I can’t afford to buy a subscription for many reasons, and have very often had to go without having a guided meditation that might have helped ground me out of my attack. I just wish that at least the SOS meditation was available and perhaps just a basic guided ones for each meditation skill - rather than the majority only focusing on breathing or body scan. Hopefully the SOS can be changed though - that’s really the only thing I’m upset about and can’t understand..Version: 1.42.1

SCAMDo not get this app. Once you start the free trial there is no way to cancel your subscription..Version: 1.68.0

UnsureI have been using this daily for about 4 months as I’ve had 2 years of family deaths & cancer diagnosis & treatment. That’s without the effect of covid. I’m not sure it has helped me. Firstly, I find the American pronunciation of words irritating (pedantic, I know but it does) and that I find distracting. I often fall asleep before the end of the session, regardless of the time of day. I wake up at the end. There are parts of it I enjoy & I find it easier to concentrate & stay with it. Other parts I just hate & although it is personalized the makers obviously believe you need to complete it all regardless of whether you enjoy it or not. For me, this is counterproductive as I get bored and doze off. I will keep doing it as I’ve paid for it. I haven’t found the grief or the sleep parts helpful at all. As with everything it’s what suits you, I don’t think this has helped me..Version: 1.37.0

This could be so good but it’s notDon’t get me wrong I love the content and the idea behind this app but there is just one big problem that cannot be ignored and that big problem is the beginnings of the meditations on this app The beginnings feel very rushed no matter which meditation you doing they do not do a great job of easing you into the meditation no matter how long or how short the meditation is I think they need to go and learn more from headspace headspace beginnings of their meditations are very good and they feel very easy in the ground you better than this app so I think this app needs to reimagine the beginning of all of their meditations and that’s why I am giving two stars because if the beginning is not good no matter how good the rest of the meditation is you won’t be able to enjoy it because you’re not focussed properly.Version: 1.37.0

SCAMReported to Apple. They have disabled the cancel subscription option so if you take them up on their free trial they will charge you $88.99 a year for the rest of your life and you can’t stop them!.Version: 1.67.0

Meditation: 10/10 App: 2/10I will start off by saying that I absolutely love the voice guided meditation. And I never thought I would like it. It seems silly and made me feel ridiculous at first. But then I just let that feeling go and really decided to commit to it. It is so helpful. I didn’t know that meditating could give me energy. I always thought it would put me to sleep or leave me feeling bored or that I wouldn’t be able to focus on it at all and go down an ADD mental rabbit hole. NOPE! Instead of grabbing a coffee at my 3pm slump, when all I want to do is lay down and sleep. I did a short energy meditation, and I was able to get a few more things done without wishing for a nap. It was pretty good for me. The reason I took away 2 stars: You have to have internet connection. I also love listening to the flow state music. It’s really engaging for deep work. But sometimes my Wi-Fi acts up and it won’t let me listen to the music unless it “downloads”. After listening to the same flow state music for 1 hour almost 5 days in a row, you’d think it would stay on my phone or have a memory cache somewhere. Apparently not. It’s quite frustrating. I can understand that the meditation sessions require some internet connection to prepare the sessions for the customization but the flow state music? Seems unnecessary..Version: 1.72.1

A little too much talkingWhen I’m trying to meditate the instructor cuts in every few seconds and it’s distracting..Version: 1.69.0

Oddly roboticThe idea of the app learning from your experience is cool, but I find the sessions feel robotic and choppy since they are slicing recordings together to “personalize” to you. Personally, I find I can’t relax to this style of artificially curated meditation..Version: 1.39.0

Way too expansiveThe app itself is great, don’t get me wrong. But I find it unreasonable to charge 200$ for lifetime access. If it was 20$ or below, would buy but not at that price!.Version: 1.14

Won’t let me cancel my accidental subscriptionI have tried multiple times to cancel this app and for some reason it’s still in my subscriptions. I’ve now paid a yearly fee which I never wanted and tried to cancel and now can’t seem to get out of it. I don’t want to be stuck with this app I never use. Please cancel my subscription..Version: 1.67.0

Not for everyoneConceptually this app is great, but it is not right for everyone. I have been out of my meditation practice for years, so thought it would be best to start as a beginner again. I only did three days before deleting this app. Each day was breath focused, which is not great for certain types of anxiety and PTSD. In fact focusing on breathing can cause a panic attack to happen. (It has happened to me) The meditations were some of the worst I’ve experienced, they were poorly done and left me feeling worse each time. I initially downloaded this after a physician suggested I get back into meditation. This is not right for me. Each day the teacher would say something along the lines of ‘you will always be able to breathe so just breathe’... I have a neurological disease that causes me to stop breathing, and I have been put in the ICU for it... that statement being repeated over and over, was awful!!! I hope that others find benefits from this app, but if you have any serious issues with trauma, anxiety or a breathing problem this might not be right for you. I wish I had known. I will keep looking..Version: 1.15

Good except…Some really good stuff but not the loving kindness meditation they just put out. I feel like I’m being spoken to like a 4 year old. Come to think of it I had that experience in a few of the meditations when “it’s my first time”. I use the “sleep” meditation and that’s it really.Version: 1.69.0

Not worth paying forI’m on a years free trial so I can’t complain but I am not seeing any benefit from this. In fact I would argue it’s having the opposite effect, I’m losing hours of sleep by following these “sleep meditations.” Someone should have told you that an active mind is not going to sleep. Telling me to focus on this and focus on that in that annoying loud voice that never seems to shut up, is not going to put anyone to sleep. I am not complaining, it’s free for a year, but I actually think this app is quite harmful to people suffering from sleep difficulties. I am writing this review at 2.14am thanks to another sleepless night, courtesy of the balance app..Version: 1.59.0

MoRe SiLeNcE?!?!Man, they ask you after your meditation if you want more silence for the next one, I said YES every time and it keeps talking whole the freaking time... worst app ever.Version: 1.37.0

LackingWish I could choose more voices- I am avoiding some sessions because Leah is the only option. I personally connected with Ofosu’s voice. Would love to continue to have a variety of tones to connect with. Would love more single options once you have gone through the Foundations. I don’t have experience with other meditation apps, but so far appreciate the app setup- it’s makes the entry into meditation fluid..Version: 1.24.0

Good app. Bad audio recordingThis is a good app. Clean and functional UX. But the audio isn’t as meditative and soft as other apps. It just feels like a person with a mic speaking at a regular pace. Meditative speech should be at a slower pace and softer tone..Version: 1.28.3

Needs more featuresI really love the app but can you guys please add daily affirmations to the app as an option? It’s such a simple feature to add and it would truly cost you nothing and would add nothing to server expenses or overhead/upkeep but I know it won’t go a long way towards improving the mental health of many users on the app, which is why I think many people have downloaded this app. Besides that, the meditations are really good and well rounded and the personalization still has some ways to go/be improved but it is a very nice touch!.Version: 1.48.0

Free year… not. Deleting.Very disappointed. I saw an ad offering a free year subscription to try out this app. Looked it over. Set up an account. Jumped through all the “let’s get started” hoops. Was very excited & hopeful. Only to find that the “free year offer”, is only “free” once you load enough money to cover the price of a year’s subscription into your Apple account. I realize that this isn’t the only company that does this. I just got so hopeful and liked what I saw(I’ve been wanting something like this for so long)that I jumped in, forgetting that so many apps use this crappy tactic. I do not keep an Apple Wallet or keep any large amounts of money in my Apple app. Nor will I ever! I only keep the barest minimum to cover what few things I wish to purchase. And I load that through small increments gift cards. I will never attach my credit card / use Apple Wallet. I am not comfortable with either option. If I had benefited as hoped from my “free” year, I would have continued on, with at least monthly purchases as I could, OR a year if possible. So, a waste of time and thanks for getting my hopes up. I’m so tired of this crap. 😖FREE isn’t Free-with-strings-attached. Your version of “Free” is bogus..Version: 1.60.0

Unknown chargeFantastic app in the sense it’ll ding you for $100+ after you deleted it a year ago.Version: 1.53.0

LackingEdit to add: what happened to Ofasu? nothing against Leah, but I got used to Ofasu’s voice and it’s been weird to shift to a different voice when I got to the relaxation training part. The meditation training is really good, but the app really needs the option to incorporate white noise or pleasant music. Primarily to drown out any background noise that will take your focus away, but also to create a bridge between when your instructor gives you space to exercise a technique, and then they chime in again. It can be a bit jarring to practice silent breathing for some time (for example) and then suddenly a voice pops back up. I downloaded the app with a free one year trial, and would only consider renewing and paying if this were an option..Version: 1.24.0

I would like a refundI downloaded this app a few minutes ago not realizing there was a cost. It was through an advertisement for another app I was using. There was no indication in this advertisement that there was a cost. Very misleading. I want a refund please..Version: 1.3.1


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