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Yoga-Go Pilates & Home Workout App Complaints & User Negative Comments 2024
Yoga-Go Pilates & Home Workout app received 193 complaints, negative comments and reviews by users. Have you ever had a bad experience using Yoga-Go Pilates & Home Workout? Can you share your negative thoughts about yoga-go pilates & home workout?
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Yoga-Go Pilates & Home Workout for Negative User Reviews
✓ Problème de connexionAprès un mois même si payé pour un an plus possible de se connecter.Version: 8.6.0
✓ Missing programme - fixed ✔️✔️✔️✔️I have just purchased one month ams it doesn’t open? Money has gone out of my account ? I have been through registration 3 times and it keeps heading towards buying again? Thank you advice sent through and now up and running!!’nnn.Version: 3.6.0
✓ Super glitchy interface. Really like the workoutsI have not use this app very much. And have been energized and excited to use it. But I’ve had to on mirror and re-mirror multiple times in a session because my television screen glitches and freezes. And it takes multiple times to get it to actually come back online appropriately. And then when you go back… The back button only takes you so far to the beginning of that exercise. The glitching makes it not worth the money. If it worked well I would be more inclinedTo keep going because I really do like the quick workouts when I need something fast..Version: 7.8.0
✓ Cannot cancel via Subscriptions in iPhone, MUST do it via their web siteIf you want to cancel your subscription, you MUST ensure you do it via their web site. Otherwise you may think you have unsubscribed but in fact you haven’t and you lose another unintended payment. Don’t get caught out. Sneaky and designed to trick you..Version: 7.5.0
✓ Can’t log in on my iPadI’ve downloaded the app to my phone first and bought a subscription. Then I wanted to see the workout on a bigger screen, so I downloaded the app to my tablet. Unfortunately there is no log in option there. It only offers me to get a new subscription..Version: 1.8.3
✓ Disappointing StartI was hoping for a free trial or at least a few videos before starting. Immediately, they make u purchase before trying. I figured, why not give it a shot. The initial custom questions were promising but the intro videos already need help. For example, there is no back button or back 10 seconds button. If u start a video and u missed what she said, u will need to keep going or completely turn off the video. I also dislike the woman’s voice. I would suggest someone with a calming voice and more genuine, not robotic(I get it, u want me to inhale and exhale umpteenth times, except this sounds like a broken record u want to throw across the room.) I also would like to stream this on my TV. It would be nice to have a feature where I can mirror it..Version: 2.0.3
✓ Not able to use… Is it a scam??I downloaded and paid for 1 month but was not able to access the app at all as it wouldn’t accept my email address. I feel scammed!!! I have deleted the app and cancelled my subscription. DONT BUY THIS APP without checking it out ..Version: 6.0.0
✓ No castImpossible de caster sur un téléviseur. Il faut absolument avoir la fonction miroir. Les autres applications du genres offrent la fonction caster.Version: 9.2.0
✓ Ripped offI downloaded the app to have a look. Followed links provided to ensure I wasn’t subscribed and today was charged for the one month subscription. The links took me to my apple subscriptions and it is not listed in there. Subscriptions are listed within the app. So why does the link within the app take you outside the app to check subscriptions? Absolute scam. Never even used it once. Will try and request a refund but don’t like my chances as clearly they want to trick you into losing money..Version: 9.1.0
✓ I would like my money backI do not recommend it. The service is unreliable. I feel scammed. I purchased the service, I tried 2-3 times and I realized that this service is not a good fit for me. I payed for the first month. I tried to find for the cancellation button, but there was not any. According to many apps it will be displayed either on the accounts details or settings or in the subscription setting of the phone. As, I could not find anywhere to cancel my subscription, I assumed it was a one month subscription. My surprise when I saw it charged into my account. In contact with the help desk, they said I needed to unsubscribe with them. This information was not easily displayed. In my mind they are surviving of getting the money because of people who cannot unsubscribe. The begging of the service was very average. The email took a long while to be sent to me, so I did not know how to access the service even though I could see the fees charged into my account..Version: 5.9.5
✓ Liers!I paid for personal program. Where is it? I don’t see any personal thing anywhere? It is just some “top pick for you” and they are not personal! I was able to search on YouTube! I didn’t need that you do it for me! I want my money back! It’s scam!.Version: 4.1.0
✓ AnnulationJ’ai annulé mon abonnement et vous m’avez changer quand même 😡😡😡😡.Version: 8.6.0
✓ Deceptive!I just read the other reviews, I have downloaded but have not opened the app. I am going to delete it. I have already received legal instructions. If I get charged I can and will take this matter further. I was about to open the app until I read reviews about you charging people when the trial was down loaded. I DO NOT want your workouts. Your trial is very deceptive, shame on you. THANKYOU..Version: 1.8.7
✓ Hard pass - better options availableI signed up for this app looking to get into yoga. The app itself has lots of options and “custom” workouts. However, the custom workouts are just cut ups of different positions. There’s no flow to the workouts and the audio doesn’t match the video in some cases. On top of that, I forgot to cancel my 3 month membership and it auto renewed. I hadn’t used the app in a while and contacted them the same day the renewal charged. Due to their policy, they would not refund my money. I’ve done many subscription type plans and every single one has always refunded money in cases like this. I still can’t believe they will not refund me my money. The customer service support team was responsive with the matter but I’m very disappointed that they have a stiff policy like this that they are unable to budge on. I’m sure this policy was listed in the signup terms and conditions but no one reads those lengthy conditions and I have an expectation that companies will use common decency in cases like this. I feel like I was ripped off and want to warn potential customers that they could run into something similar..Version: 9.7.0
✓ DependIf you have money to spend on that kind of thing go head. If not, that’s a lost of your time..Version: 1.8.0
✓ False AdvertisingThis app is not as advertised. This is the definition of click bait. The advertisements show a 30 day plan where you can click on any day and see the specific workouts for that day along with reps and what area it targets. It is laid out for you and very easy to read in the advertisement. Thankfully I only paid .99¢ for a 1 month trial and I didn’t actually sign up for anything long term. I filled out the form to get my “personalized plan” and then paid the .99 and I didn’t get a personalized plan and while there are 30 day challenges you can do, you have to sit through each individual video each day to know what workout to do that day. And then you can’t go back or skip forward to do a different day or a different exercise. It is absolutely nothing like what is pictured in the advertisement..Version: 5.4.1
✓ And the point of the survey was?So I filled in the survey, the advert told me it had a suitable plan for me and if I paid the money, I’d find out what it was. Fair enough. But, having paid my money and logged in, there is NO personalised plan waiting for me. Just a generic opening page with too much information. Try as I might, I cannot locate my personalised plan and probably never will. So, I’ve stopped any further payments as it seems to be a monthly subscription that isn’t really made clear. I’ve cancelled it in the app AND on PayPal. A complete waste of my time and money so don’t waste yours!.Version: 8.6.0
✓ Total scam?So, I go through all the questions when downloading the app, then it shows some fancy animation and informs me that my personal yoga plan has been created - just pay the subscription. After I pay it, I arrive at a Home Screen where there is no personal palm. There are just a bunch of popular plans that I can join. Just like a bunch of plans I can just Google. What did I pay for? Where’s my personalised plan I paid for?.Version: 5.3.0
✓ App stopped working after 7 mthsI purchased the app in May 2020. After purchasing a new iPhone in Dec the App is asking me to login. I do not remember creating a login when I first purchased this app. When I put in my email (where the App receipt was sent to) I get a response , “ email not registered”. I don’t understand why I am unable to login. There is no where on the App that offers assistance..Version: 3.5.0
✓ Utter crap and fraudulently misrepresentedDo not buy under any circumstances. It’s a scam and virtually impossible to get your money back..Version: 8.6.0
✓ NOT what it says on the tinThere is no tailored plan. Just access to a bunch of workout routines and some recipes. Which I could get on the internet for free. The weekly plan shown in the marketing photos is a screenshot of a completed month not a targeted plan to follow. Misleading. I hoped that the app would assess the areas of my body needing work and assign me an optimised programme of daily yoga workouts balanced out to target my goal. The app asks all the questions of you and then just gives you access to a bunch of workouts and some recipes. There is no PLAN. Waste of money..Version: 4.5.0
✓ VERY displeased!I bought this for the year and it wouldn’t even open for me let alone work! I would like my $$ back!! I am not restoring my purchase either!.Version: 4.1.0
✓ Subscription based and hard to cancelDo not purchase they charge your card under another name so you have no idea who is charging your card. Had to get my credit card company to help.Version: 9.1.0
✓ Transitions too quickly/computer voiceThe first day I thought I was doing some weird version of robot Simon says yoga. They transition way too quickly from one thing to the next, especially during the warm up. You’re constantly having to look at your phone to see what’s going on. After a few days, you kinda know the drill and it’s less annoying/overwhelming, but still too quick. I also find the computer voice of the instructor to be anything but soothing. I have completed the first 5 days(and will do the entire month) and am noticing improvement, but have already cancelled my card so that I don’t get charged for a 2nd month..Version: 6.1.0
✓ ScamYou took all my personal information and I can’t get that back. Now you want me to pay without prior notice. I spent a while filling out your multi purpose survey for nothing now! I’m not paying for something that might not work!! Go and waste rich ppl time now mine!.Version: 8.3.0
✓ Auto-Renewal is Non-RefundableIf you use the app a ton, it might very well be great. At the same time, if you buy the app, PUT A REMINDER OF THE RENEWAL DATE ON YOUR CALENDAR AND BE CAREFUL!!! They do not give you a head’s up prior to charging your credit card. Instead, they email you the receipt confirmation AFTER they run your card. Even if you write within the hour of the receipt of the email, they will not refund the charge that they just made minutes before for the FOLLOWING THREE MONTHS! Then they try to defend their substandard business practices by pointing to their terms and conditions. IF I COULD DO IT OVER, I WOULD CHOOSE TO TRY A DIFFERENT YOGA APP!!! One that doesn’t charge people for services that they aren’t going to use. Maybe one that does the right thing by their busy customers..Version: 7.6.0
✓ READ the reviewsTo start with, I didn’t read the reviews, I simply looked at the overall ratings. When you call up the actually reviews there are about 10x the number of 1 stars over 5.. not presented in the overall rating of 4.3. I signed up for 3 months… with good intentions. It’s called Yoga-Go for weightloss and the “model” is about 98 lbs (this shouldn’t be a “look at me, you too can look like this in 30 days” situation) Day 1 “for beginners” video is for super advanced (or super coordinated) clients - not a Hope in hell I was going to pull that off. The app indicates there are options for “starting on the couch” but there is no where obvious to find the simplified versions. Due to a brain injury, I cannot stand balanced in the positions shown at all. All this being said, I didn’t seem to have any technical issues, and when I requested a cancellation of my subscription, this was done immediately with no “customer retention” sales pitch. As with every subscription app, my access will remain until the end of my term and I will update here if any issues with attempts to recharge me. Pay with PayPal for added security though..Version: 9.1.0
✓ Never loads! Waste of moneyWaste of money. Workouts never load. Terrible app!! Should be refunded..Version: 5.3.0
✓ CancellationI have been unable to discover how to cancel my subscription..Version: 8.5.0
✓ SCAM!Pressed link on Twitter this evening and downloaded app. Didn’t put details or press subscribe and decided to delete app..... doesn’t allow you too. Alarm bells rang and read reviews, this is happening to everyone. When followed the link they have sent people to cancel via App Store you can’t as it is showing you haven’t paid for a subscription yet so can’t cancel. After 7 days they will take a fortune from my account and only then will I be able to stop future payments but they already have the money. Does anyone know how I can stop this first payment coming out. Can’t alert apple. Furious and frustrated. They have figured a way to get money from your account around apples securities.Version: 1.4.7
✓ I like it, but...Overall I think this is a decent app if you want yoga routines that are not spiritually-based which is great for me as I use yoga as a way to work out without high intensity. However the way that some of the videos are laid out is very clunky and obviously they have just pasted together videos of the instructors going from one posed to another but that leaves bizarre gapsWhere it tells you to sit up from a lying down position only to immediately go back into lying down for the next position and awkward transitions like that. It also seems to not have taken in my change of settings as I went from beginner to advanced to intermediate while using this app for over a year. After each workout, it asks me whether or not it was too easy, perfect, or too hard but there’s no indication that the app is taking that into consideration for my future workouts, only if I share it with other people which I don’t want to do and as I’ve paid for it I don’t feel like I should have to. It just seems overall but the app is very much on auto pilot rather than actually taking the users preferences into consideration..Version: 3.7.0
✓ Rip offI paid approx £6 for a trial month . Less than 2 weeks later they took £30+ from my bank account . I dare say there will be something in the small print . 🤬 Update I spoke to Apple and they agreed there was sharp practice going on and advised me to speak to their legal team . Apple couldn’t give me a refund as the money went straight to the developer . Luckily my bank agreed to block the pending payment and I finally had my refund . I had up until that point had trust that Apple screened the apps they allowed and so they were ‘safe’ but obviously not well enough . This is is a lesson learnt, never again will I be paying for an app and handing my bank details over ever again ..Version: 9.4.0
✓ Buyer beware you are automatically put on auto payments deducted prematurelyI signed up for 1 month AS A TRIAL. Less than a month later a second ‘auto deduction’ was removed from my account. No communication was provided to request to role my membership over onto a payment plan at the end of the trial. It was not clear that buyers are put on auto payments at the time of signing up when signing up on Facebook. I have not had the opportunity of a full month to transpire to cancel further payments. Yogo-go is refusing a refund. The app was ok but clients are promised a personalised exercise program and I did not feel that this was delivered. Routines took much longer to complete than stated..Version: 5.8.2
✓ Refund Policy is seriously flawed and exploitative of people with mental health issues.Bottom line if you have mental health issues and sign up to this app and later realise your judgement which is clouded and questionable due to effects of medication they will still refuse to give your case “special consideration” i even sent them photographic proof of my medication which tbh is disgusting that i felt the need to expose myself and my condition in such a manner to absolute strangers. Still they would not sway from their strict policy and refused to offer a refund. Its a pay in advance subscription so they have funds for a months subscription on an app i have made very clear i do not want to use. Their refund policy is discriminatory, exploitative and infringes upon basic statuatory rights. I suggest any dis satisfied users make formal complaints to Apple as i have done hopefully enough of those will result in this app being removed from app store. I am further investigating other parties to whom i can report this app to..Version: 8.3.0
✓ More Information neededDear Sir/Madam, I think you need to provide more information. I downloaded the App on my phone. No price or length of “free trial” are given prior to download. After downloading, I was immediately asked to pay a subscription. At this point I wanted to cancel and went to your terms and conditions. There you write “Unless you cancel before the end of the free trial...you will be billed...We may send you a reminder that your trial is about to end but we do not guarantee any such notifications. It is ultimately your responsibility to know when your free trial will end.” It doesn’t possible to find the length of the free trial period and seems from this that charges will immediately apply. Additionally, more than one of your links to help on the App do not work. I have deleted the app from my phone, but whether this means I will be charged or not is not clear to me. Please have a look at my above concerns. Thank you..Version: 1.8.1
✓ Scam Alert - Auto Subscription NightmareThe terms are not transparent until you ask for a cancellation or a refund. I’ve been working with support to get a refund on an auto-renewal I did not approve. All support has managed to do is give me clips of their fine print of why they won’t refund me. Furthermore, I have a iPhone model that does not support the app and have not been able to access it to begin with. I never saw a disclosure that stated a certain iPhone model was needed to use the app. The auto renewal is insult to injury and they won’t do the right thing and refund me for the second subscription I never wanted. Don’t bother reaching out to support, they just copy and paste a script that has been given to them. Reach out to your credit card company to dispute the wrongful charge..Version: 8.6.0
✓ Caution! Misleading informationMake sure to read through the most recent reviews for this. The app itself is definitely not a personalized plan but different collections of yoga exercises with a AI voiceover. The videos I’ve tried I’ve been OK but go way too fast -there is no way to slow them down you just have to stop and replay them. Also, even though I had put in beginner level there are some poses that are definitely not beginner level. But I think the worst thing is if you read through the comments there is no way to get a refund and there is no Way under your account settings in the app to turn off the auto renewal feature, despite the instructions in the AppStore description to do just that. I had signed up for a three month subscription that was just under $30 however when I got an email confirmation I noticed they had tacked on another three months at a higher price. And again when you try to turn off any auto renewal function you cannot find this feature..Version: 6.1.0
✓ Unoriginal and Very Over-pricedPrimary reason for One-Star: When I downloaded the app, I was immediately told to sign up for a membership even though the AppStore said there was a 14-day trial period. The screen presenting the information did not readily make it available or known this was the case. It just instantly said “sign up to enter the app”. The app had awesome reviews, so I signed up for three months and spent the equivalent of a compact car tank of gas to achieve it. I found the programs disjointed and weirdly set up. There was no flow between the exercises and even though I put in I was a beginner, they threw some serious strength-stressing work at me. I couldn’t finish one such, so I ended very sore on half my body. There are a bunch of other apps that do this in a more cohesive manner. I was just hoping this one would exceed those in offerings. And it does offer more than yoga, but truly the classes are too robotic for me..Version: 4.8.0
✓ Annoying and unafffordableI tried a one month subscription and used the product consistently for about half of it. The workouts and flows were easy and fast, but beyond that were not worth the price. Often, the listed time and completed workout time were inconsistent, with completed time running close to 5 minutes longer. The guides were often difficult to follow due to competency level and sometimes due to annoying vocal pitches and patterns. I felt little to no improvement in flexibility or fitness during the time, and was not impressed with the product for the trial 14$, let alone typical $30/month. My subscription renewed sooner than I expected and the company refused to refund the $30, despite the request for cancellation occurring within hours of the renewal. I have used multiple fitness and yoga apps, many expensive, and can say the price of this one exceeds the value..Version: 6.8.0
✓ Not all thatBefore paying for the subscription you’d be asked for your problem areas and certain questions including weight and then the app say a tailored 4week program has been created for you. Then after you pay for the subscription you have to pay again almost double to be guided. There’s no 4 week plan or even exercise tailored to your problem areas so why use it in the first place. Feel a little ripped off.Version: 4.1.0
✓ Different to description and illustrations but you pay to find outI saw a promotional video for Yoga-Go Wall Pilates on Instagram and thought it looked good. The App in the App Store seemed a bit different, but the description and illustrations made me think it probably contained what I was expecting. I also expected to be able to check it out before making any In App purchases. Unfortunately this is not the case. You cannot get into the App until you have answered a slew of questions and committed to a subscription. I was too trusting and signed up for a three month subscription only to find that the App simply has masses of recorded workouts. These workouts are grouped by context, and supposedly by degree of difficulty, but you have extremely limited capacity to customize your workouts. You cannot, for example, choose to include or exclude specific exercises, and the workout videos are very hard to follow and narrated in a boring voice. This is by far the most expensive and worst purchase I have ever made in the App Store. If I could give it no stars I would..Version: 9.0.0
✓ Not what it says on the tinI purchased a one-month subscription and have cancelled after a few days. The pictures above are not real - you don’t get a workout plan or suggestions of exercises. I just received an email advertising a partner app that I could also pay for to give me what I thought I was purchasing in the first place. Please refund so I can find an app that gives me what I’m actually looking for..Version: 5.9.5
✓ Nothing personal about the personalised planInput all my details and the app tells you it is creating a ‘personalised’ plan’, it then asks for a subscription before sharing the details. Luckily I only subscribed for one month as there is absolutely nothing personal about the content - no plan, no targets, no progress checker - there are collections of basic content with a suggestion you might like to give them a go. I’ve cancelled one day after joining, I’d advise avoiding.Version: 4.1.0
✓ Terrible instructionsThe exercise routines on this are done by an electronic voice, really badly designed, emphases all in the wrong places and timings wrong too (either too little time or too much to complete each exercise, so you have to interrupt the flow by pausing and re-starting the programme). Sometimes the voice cuts out altogether so you see the stony-faced person acting out the movement but there’s no explanation. Completely characterless and boring. Wish I’d only opted for 28 days and not 3 months..Version: 9.6.0
✓ Not what I expected and the workouts not suitableAs many others I entered my details expected a more personalised workout. I am overweight and a beginner, there was no information on any warm ups, the workout jumps from exercise to exercise with no transition, one second your facing right the next it’s jumped to the left without saying anything. Using names I’ve never heard of, instructions just once, when I tried the rewind button it took me out of the workout. Also expecting a beginner overweight person to hold a plank and do leg lift holds - not a chance. My new start into fitness, this app made me feel useless and a total waste of my subscription. Read the terms of use can’t get a refund, emailed to cancel my subscription. This app may be good if you’ve done Yoga before but useless for a total beginner. Although I did the neck and should workout that was a lot better and clearer..Version: 6.8.0
✓ Not as advertisedThis app is nothing like it’s advertised. The screenshots/videos/images used in the advertisement are not representative of how the app is really laid out. There is no personal plan. It is simply a lists of workout videos. There aren’t tracking days with the animated character showing you how to do each exercise/pose. I saw in one response that the images they use in their advertisements are for marketing purposes only. We’ll, when people purchase an app expecting what they see you advertise and don’t get that product, I’d say that’s false advertising. Also, it isn’t just in the ads, the images/demos in the App Store, aren’t representative of the product, either. I will be canceling as this isn’t what I signed up for..Version: 5.1.1
✓ OverpricedFirst problem is buffering issues. Had for the first couple of lessons, then no problem. Now at lesson 12, and it happened again. Background mood sound is there but just a spinning wheel on a grey screen. Waited 10 minutes but didn’t stop so I ended the lesson. Second problem is the voice guiding you is out of sync with the model doing the yoga, and often not accurately instructing according to the person on screen’s movement. It’s pre-recorded or computer generated. For the crazy high price it should be as a real live lesson would be. Just not worth the price..Version: 8.6.0
✓ Not freeNot free!!! Immediately this app asked me to pay after inputting everything!.Version: 9.0.0
✓ Not what I expectedYoga -go adverts pictured senior people doing chair exercises with the taunt of losing weight. I am 71, do a Pilates and also a weights and bands exercise class each week. The instructor stood up in one fluid movement, which is fine but not age appropriate. The music competed with the instructions, making understanding difficult. The exercises changed from floor to upright continually rather than being arranged in blocks. They were not chair exercises but general yoga poses and were boring. I was expected to pay upfront without knowing the product capabilities. I have therefore cancelled the subscription and requested a refund..Version: 9.7.0
✓ BEWARE OF AUTO RENEWAL!!!This app has wildly expensive monthly renewal fees which will auto renew. Upon discovering the $30.99 USD renewal charge email I immediately reached out to customer service only for them to shut down my request for a refund and have them attempt to rope me in for an additional year of service……for an app I explained to them I wasn’t using and did not want. Over priced and don’t care about their customers. Do NOT recommend..Version: 7.6.0
✓ Payment taken and can’t accessVery frustrating! Have now spent almost an hour trying to get into the APP with emails back and forth (good communication but not good system) with Yoga Go and still can’t get in to use even though my payment was taken in a flash! I’ve used this app before so maybe that’s the complication but very frustrating now I’ve no time to do a session even if I can access (which I can’t). Hoping to get in soon but this needs to be improved as some may think it’s a scam - which hopefully it isn’t as it was a great app when I used it last year..Version: 7.2.0
✓ Legal yes? ethical, NO!Company unable to provide requested advertised program. Refund not given..Version: 7.4.0
✓ AI is a bad yoga instructorTheir personalized plan is a AI computer generated plan. With a computer generated flat voice that is quite artificial and most definitely not inspirational. I love getting inspired by a real human. I love listening to real humans encouraging me to practice yoga postures going deeper into a posture. I love following along to a yoga plan that a real human put together. This artificial AI generated “personalized plan” is the worst. And yes like many of the other reviewers I too got snared into paying for an app I’m not using. I gave it 2 stars in support of the real human instructors on the app that are putting their hard work into sharing a real workout. But due to the artificial nature of the “personalized plan“ and how much they push it, I cannot give it a higher rating. I’m pro- human. Yoga and fitness in general is no place for computerized artificial coaches and instructors..Version: 9.7.0
✓ Good app with annoying problemsThis is ultimately a good app that accomplishes what it sets out to do. Unfortunately the editing is at a C+ level at best. I’m 30+ days into my “custom workout routine” and I can’t tell you how many times they skipped an exercise. As an example let’s say they have you stretch your right leg, but then they move on to another exercise without stretching the left leg.. In almost every video you have a random louder voice that comes out of no where and its kind of jarring and breaks your concentration.. I’m guessing during the original filming/editing they forgot to record specific instructions so they inserted them in after the fact however, they used a different voice actor with a deeper voice, and the volume level is not the same.. My last gripe is that they end each video with a relaxation pose which feels great but they don’t provide any cue to let you know the exercise is over. It’s not a big deal but I have been lost in the relaxation/meditation and found myself losing 5-10min. To recap the app does what it’s designed to do but the editing leaves something to be desired especially for a subscription based app..Version: 7.0.0
✓ SCAMMMMM!!!Do not pay money for this app, its worse than garbage!! Free apps give you the same, i paid thinking what they showed me would be the program and it was nothing of the sort!! And then obvious they didnt want to refund me!!! SCAM ARTISTS!! Go read on internet you will see!!!! Nasty company!!!! Hope they shut you down!!!.Version: 8.0.0
✓ DON’T BUY IT! Not personalized-can’t cast it to your TVAfter you give them all this information they do not personalize anything. They make you pay for a subscription e fire you can see the app and then one hour later after you look at the app and realize how generic it is they tell you they cannot give you a refund. Once you pay for a subscription you open the app and nothing is personalized. There are a bunch of videos that you can choose from and hopefully you can see them on your little phone screen because you cannot cast it to a larger screen. I paid for the nutrition along with the app subscription and then when you click on the nutrition guide in the app they ask you to pay for it again. The nutrition guide consists of telling you the basics about the food groups which most people already know. No personalization whatsoever. I noticed they must have disabled the comments on their Facebook page because you can’t see any of the comments..Version: 5.8.2
✓ Dangerous app for anyone with injuriesThis app is dreadful. There’s a really annoying American bot who gives instructions only once at the beginning of an exercise. There’s no guidance at all as you work through each exercise, to keep you engaged and aware of your body. Also if you’re not constantly looking at the screen you often have no idea what’s happening. There’s no transition between exercises either. So you could be lying on your back and then suddenly need to lie on your front with no transition between. This is not good yoga or Pilates! Some exercises are very poorly demonstrated and actually dangerous unless you’re stick thin and super flexible. The Back Pain one is particularly dangerous. I have a back injury and if I tried some of those exercises I’d be much worse off! Avoid..Version: 5.0.1
✓ Not as picturedI went through the reviews and saw a message reply from the developers saying they offer a free trial. I downloaded the app and did the minimum subscription and there is no free trial. I am confused by the app because I cant see the parts that are as pictured on the app store page or ig ads? I thought that they create a workout plan for me, not have me choose and start different workout types? Maybe I am missing something. I am happy to change the review if I can get to the pages pictured. Would like a refund though please.Version: 5.4.0
✓ VERY DISAPPOINTING! YOU DONT GET WHAT IS PROMISED IN THE ADVERTHi, Just made a purchase, where is the personal plan which was shown in your ad. Day by day exercises? Personalised? You don’t offer any trails so i had to purchase as i was expecting a personalised plan but found out that there is a general page with lots of exercises for everyone. Many exercises all together. Which can be found free anywhere, would like to have a refund please as i found something completely different than your ads and promises..Version: 5.9.2
✓ Not as advertisedI don’t usually write reviews but thought I’d take the time for this one. The advertisement says you’ll get personalized workout plan but you really don’t. Upon signing up (and they offer free trial), I find out they just “suggests” workout videos to you. Still, I thought I’d give it a try. So I joined 1 workout plan, and the audio doesn’t work. So I try another workout plan. Still nothing. I have deleted the app and downloaded it again, nothing. I then message support and they asked me to delete and download the app again. Still nothing. Turned out at the moment, “some parts of the content are temporarily unavailable.” They’re working on a big update. When that will be? I don’t know. So, working on requesting a refund from Apple for my month’s subscription..Version: 4.0.0
✓ Terrible Customer ServiceI only rated one star because I can’t choose zero. I opted for the 3 month trial in mid-July. I tore my achilles in mid-August. I had the intent on using the app, but have been placed on strict orders not to do anything that hasn’t been doctor approved. These exercises were not doctor approved. There was no notification sent to me about an upcoming charge. I requested an exception to the “no refund policy” and was denied. I kindly asked for a refund since the $50 renewal would be completely wasted and I wouldn’t be able to use the app for at least a year. Instead they offered me free subscription for a year (which I’ve already paid for because they refuse to refund me). Terrible customer service and truly don’t care about their customers. Only the money they’re making. Very sleazy operation..Version: 9.6.0
✓ Not at all as advertised - so misleading - unethical marketingThe Facebook / instagram ads depict an in-app user experience that has absolutely nothing to do with how the actual app works or even looks. There is no section to choose your style of stomach problem areas, there are no graphics within the app that look like illustrations of people, just real people and mediocre exercise videos. I don’t know how it is ethical to advertise something so different than the actual product, it is fully misleading. I don’t know if the creator has plans to release another version of the app that is more interactive but the current version is so basic, and barely related to the ad, for a while I thought I made a mistake and downloaded true wrong app, until I read the other comments and reviews and realized I’m not the only one shaking my head here. Shame on this company..Version: 1.9.1
✓ Extremely disappointedI was greatly looking forward to this app but after going through all the preliminary questions, absolutely nothing is targeted to what I need. Not to mention the main “class” shows a human being but when you click on the “class” you get a computer animated person. Lastly and most annoyingly there’s no transition to each movement! By time you do cat cow you immediately are in standing tree position! It’s a total waste of money and I would like a refund..Version: 6.5.0
✓ Not happyOn the assessment, they told me I was an obese 60-year old, then they generated workouts for slim, flexible 16 year olds. What a joke!.Version: 7.7.0
✓ App supportThis has been the most frustrating app, sorry, but it has, I paid £15:19 on the 17th July 2023, found it very difficult for the first week to log in, I then opened this up, and thought I would just go to my subscription first, it showed as me being charged £30 + I have found it from start to finish very confusing g and do not want to be charged £30+ please could you confirm this if not I would like to cancel, I do not want you to take any further money out f my bank. This is the second time I’ve contacted you now have a payment pendin of £30:99 I DO NOT WANT YOU TAKING THIS OUT OF MY ACCOUNT.Version: 8.6.0
✓ Waste of timeThey ask you to fill out all this info to create a profile and then slap you with a ‘you can’t continue until you agree to pay us and if you don’t your info that you just filled out will be gone’ Absolute WASTE OF TIIIIIIME! Negative stars.Version: 8.9.0
✓ No stars from meI believed the promotional instagram ad. “Do this chair yoga and get to your goal weight by (October ). When you pay you realise it’s just pre recorded yoga videos which, if you only follow the chair yoga, will make it almost impossible for you to reach the goal weight. When contacting the app’s owner I was told that weight loss depends on many things…. Does the think I’ve never tried weight loss things before? But really I wanted a chair yoga app not one filled with lots of things I am unable to do. And the voiceover is so robotic there’s no way you can relax..Version: 8.6.0
✓ NopeI subscribed and paid the 1 year trial and now its saying I have to log in and resubscribe after I updated it. There’s no option to log in as an already existing customer. I’ve deleted and reinstalled and nothing..Version: 1.4.5
✓ CanceledCanceled the subscription last month but still got charged for another month!😠.Version: 7.7.0
✓ No free trialI understand that the app needs to make money to exist, however offering 2 or 3 workout examples for free would not break you. They could just be basic workouts, but just give the consumer something to get an idea of how the app functions before asking for money... That or offer a trial period, even 7 days. There is mention of a trial period in the policies however when you go to make a subscription purchase there is nothing to indicate a trial period. Including on the actual App Store payment screen which would usually state that you will be billed after the specific time frame if there was a trial. Information is contradictory and the lack of a trial or any way to see what the app is like means that I will not be making a purchase..Version: 1.9.1
✓ Not impressed, but …Maybe it’s my fault for not reading the fine print, but I signed up for a one-week “trial”, and my credit card was charged immediately. How exactly is that a trial? I asked for a refund but was told, “Unfortunately, we are not able to satisfy your refund request as the situation doesn’t meet the criteria for eligibility established in our Refund Policy.” Ho hum. On top of that, even after filling out their questionnaire to — presumably — establish my fitness level (about a 1.5 on a scale of 1-10, I’d think!), the first set of exercises for the first day was marked “Medium” and completely and utterly beyond me. I suspect if they really do have an algorithm to tailor the course for people, as they say they do, it’s completely unfit for purpose. Had I persisted with the exercises, I could have easily injured myself. Not impressed. I did yoga for many years, many years ago, and see no evidence of anyone who actually knows anything about teaching yoga involved in this app. It’s utterly crude and designed for the easily fooled, which, sadly, included me. To their credit, they answered my email asking for a refund within about an hour. Instead of a refund, they offered me a year’s free access to the app and help using its features. Based on my experience with their algorithm, though, I won’t be taking up the offer..Version: 8.0.0
✓ ScamTerrible. Robotic voices. Totally not. Y work out vibe. I lasted exactly 2 minutes. I asked for my money back because it was so awful, and they did not - but canceled my subscription on the spot. I was intending to cancel at the end of the monthly term (as I paid $30 for it), but I cannot..Version: 7.6.0
✓ Looks absolutely nothing like advertisedIt looks like you will get a bunch of plans and workout goals and tips set for you daily but when you get there it’s literally a choose your own workout situation and is nothing like what is advertised..Version: 5.3.0
✓ Not selling what’s on the advertThe advert is selling an animated app, whereas reality is a nothing special, not even fully Yoga focused fitness video library app. Usual videos, could be even a copy paste solution. It feels it’s overselling. I also found another similar app which seems to be selling using the exact same advertising, which is not so promising. Unfortunately they don’t offer trials, so I had to purchase and only after purchase I realised that this is not what I signed up for. Sent a refund request immediately and the reply of no-refund policy immediately followed, which is even more disappointing. My opinion is that if an app owner doesn’t offer trials, it doesn’t trust that the product is selling well. and to me it doesn’t but a massive marketing spend is there to try to sell it- also as a Yoga app which it isn’t, it just has yoga videos in the library. absolutely misleading marketing and not so ethical refund policy. The company is based in Cyprus, I am in the UK so I cannot validate any legal rights for a refund. Stay away..Version: 5.8.0
✓ Programme non adaptéProgramme non adapté à mon âge, mon poids, mon rythme et mes connaissances! Décourageant.Version: 7.6.0
✓ It’s okayThe workouts are fine and easy to follow. I enjoyed them. I found a yoga subscription plan that has an easy to follow app that is $40 per year where as this one is $60 per 3 months. I tried canceling my subscription via the app where it provides a cancel subscription button, but after submitting the request several times it would pop up a red error box that said “subscription not canceled”. I went to the FAQ section where it said to cancel you have to go to the website. The link provided in the FAQ sends you to the quiz page where you’re locked into filling that out. I had to google the correct page, which lead me to sending support an email. So now I’m waiting for them to confirm it’s canceled. It was such a hassle and I think they try to trap people in this crazy work around where people might just give up on canceling because it’s frustrating..Version: 7.3.0
✓ ScamEverything about this app is designed to exploit the user, borderline impossible to cancel..Version: 1.8.5
✓ Don’t believe there one week free trailI was happy to try the one week free trail and I made a point of not continuing it after the week. I thought I had cancelled it going on further. I did one lesson and that was it, one year later I discover they have been charging me $60AU to be using this app that I had already cancelled. Dont do it!!!.Version: 9.1.0
✓ Stolen my money and won’t even give me accessI bought a 3 month subscription for this app and it charged me for it. However I cannot actually access the app and it now keeps telling me to purchase either a one month, 12 month or full time subscription on top of the one I have already bought. I have contacted customer support and heard nothing back. It is ridiculous that my money has been taken and I don’t even have access to this app..Version: 2.0.5
✓ SCAMI give to app a rating of 1. I paid $15 for an app. And I haven’t been able to use it. When I click onto a workout it just sits on the loading screen forever. It has never loaded, I have never been able to do the workout that I want. This app is a SCAM.Version: 8.6.0
✓ Hoping for the bestHey From all the reviews you seem to say the same thing which is very convenient from your side of business that you can’t not refund unhappy customers, but it was easy enough for you to take the money!! I have just installed but did not open app so I’ll be extremely disappointed if I get charged anything at all. There should be some sort of clause that if people purchase free trial app it’s free until you agree to terms and conditions, not just get charged and have no way of getting refund, very poor business orientated. Hope I’m not charged. Will I be charged if I did not open app and just deleted straight away after installation?.Version: 1.4.9
✓ Not freeShould not be in the free section, they don’t even have a trial option, to see if it’s a good app. Wasted time downloading it..Version: 1.5.6
✓ Assumes constantly I want to lose weight????This app assumes everyone wants to lose weight despite my entering in the dozens of questions before they hit you up for a subscription that I want to gain weight,. It also assumes everyone is unfit, I go to gym every day! I just want more flexibility. It also told me I am overweight, I look great for my age or someone 10yrs younger, I feel great too! Deleting not for me!.Version: 7.3.0
✓ This app is a trap to forcefully charge a full priced subscription.I did not find the app useful, as it doesn’t work as it says it does. The site advertises that it provides you with workout plans SPECIFIC for your target areas, at the level you are starting in. However, once you purchase it, it gives you all the workout plans they offer. It doesn’t give specifics for your body type and target areas, as advertised. It’s just gives you access to a very generic site for exercising. I tried to cancel the subscription, prior to the renewal charge. However, this app and site have ABSOLUTELY NO LINK or instructions available to do so. Leaving their clients to have to endure another charge FORCEFULLY. This is comparable to a trap. Their refund policy stated they don’t give refunds once there is a charge made. However, regardless of what their refund policy is, the site does not allow for their clients to cancel the subscription, in the account settings, when they want to. Rather, they make them jump through all these hoops just to try and find cancellation instructions, which are NO WHERE to be found on the site or app. This app is a trap for consumers..Version: 5.8.2
✓ Terrible customer serviceDownloaded this app and paid for the 3 months but decided the app wasn’t for me. LITERALLY 50 minutes after downloading and signing up. Asked for a refund and they said it doesn’t meet their criteria. Offered me a year subscription but that’s not helpful since I won’t be using the app. Ugh.Version: 8.6.0
✓ Don’t get this appThe content is boring and slow. Impossible to stay motivated given the monotone voice. Worst thing is I paid for three months so I would commit to doing it but it’s so unmotivating that it’s had the opposite effect..Version: 8.6.0
✓ Cannot refund for my subscription even I haven’t used itHi there, I have accidentally repurchased the subscription and I cancelled the subscription as soon as I finished the purchase. Usually the refund will be proceed when I cancelled my subscription because it only happened for about 10 secs. This has been done yet Why? I have contacted Apple and they said they cannot do anything about this....Version: 1.5.2
✓ Not satisfiedThe application videos doesn’t work most of the times. Also it didn’t give the 30 days plan as the commercial shows. I have to pay extra to get the plan. Not satisfied in general, I didn’t get what I want, I would like to cancel and get a refund..Version: 5.0.0
✓ Attention. Mise à jourJ’ai fini par réussir à obtenir le remboursement mais ça a été toute une bataille. A vos risques et périls..Version: 9.8.0
✓ Not happy eitherDid not realise it just automatically debited your account when you trial month was up. I want out. Had an extra month debited so hope I can get out of this. Guess I can cancel my credit card. Also advertised in Australian dollars and charged in US dollars. NOT HAPPY.Version: 9.0.0
✓ Not suitable for elderlyThis app offers a paid-for, so-called tailored programme which requires you to submit details re age, experience, weight, height etc., in return for which you get access to relevant fitness plans. I am 80 and a beginner. The first fitness plan was for a bikini body. OK, I thought, this is a peculiar place to start at 80, but here goes. The exercises included some that were not merely challenging — although I am a bit creaky I am not disabled in any way — but unsafe for the elderly. We often have problems with balance, for example, and any reputable fitness plan warns you about this and how to modify the actions so as not to put yourself at risk. I emailed the company and got a charming reply, complete with emoji, thanking me for my complaint because it will help them improve the app. SO DO NOT PAY ANY MONEY FOR THIS APP IF YOU ARE AN ELDERLY BEGINNER. IT IS NOT MEANT FOR YOU..Version: 1.9.1
✓ Complete con and scamI downloaded this app and paid for a subscription for one month after reading about their advertised “ tailored plans”. There are no tailored plans just “ Top picks for you” You have to go in and out of different Top Pick sections and just pick different exercises you want to do. This is no more than a regular yoga app where you can go to and just pick your own exercises except a regular app would be free. I contacted them by email. They explained the “ Top Picks for you section” is their idea of a tailored plan and they do not give refunds so beware before paying them there is no tailored plan and no refund. Update , I disputed the transaction through Paypal as the developer refused to refund my payment. PayPal ruled in my favor since the developer advertised and charged me for something they did not and could not provide.Version: 5.8.2
✓ MisrepresentationI saw your ad on Facebook yesterday & was enticed into a subscription. I then downloaded the app & logged in. I am really disappointed to find that the app is nothing like I was led to believe it would be. Firstly I answered lots of questions to get a “personalised “ program however the app is a generic set of workouts with absolutely no personal plan - in fact there’s no plan of any description, no order to follow for progression even. Secondly the advert uses animated characters & suggests the app is for “lazy people” - it even shows a larger lady doing exercises on her bed. I am not a larger lady and nor do I consider myself lazy but this appealed to me as I have limited mobility. So I was very disappointed to find the app is nothing like the advert and there is absolutely nothing “lazy” or disability friendly on there. Your advert is a complete misrepresentation designed to extract money for a non existent product. I would like a refund please..Version: 7.3.0
✓ Here’s why I don’t like this…I’m not very fit, or coordinated but I figured this was something that could help me out on both fronts. I did the first routine, as a beginner, and it did not go well. So, I thought that I would redo the first exercise and watch the video to familiarize myself with some of the movement and then my plan was to try it again. Well, it doesn’t give you the same routine but a new one with new exercises so it doesn’t leave you with any familiarity or give you the impetus to continue. I found it quite annoying and it didn’t motivate you to continue..Version: 9.7.0
✓ Not happyI am absolute outraged and disappointed in this. I payed for the year subscription last night and it let me use it. Went to use it this morning and it says I have to pay again even though I have prof I have purchesed this. I would like a full refund of my money and I will not be using your services again. I would make this complaint on the app but once agaain I can’t as it won’t let me keeps saying about signing and when I look for somewhere to do that there is nothing. I would like to here back from you by the end of the day or I will take matter further. Don’t buy this app.Version: 1.8.7
✓ Billed straight away!Even though they say there is a week trial and that there is 30 day money back guarantee, their fine print says otherwise! So quick to take your money but won’t give it back! If I could give zero stars I would!.Version: 8.6.0
✓ Don’t use this appI tried the trial and then cancelled the same day and they still take money out of your account! And no help with returning the money they stole!!.Version: 9.3.0
✓ Charged for extra courseI signed up for a general subscription yesterday expecting to have a good ongoing relationship. However I have been charged extra for something I did not select. This is deceitful practice and is not allowed under Australian Consumer Laws. Make sure I get a refund for the Belly fat add on that I did not request in the next 48 hours..Version: 8.9.0
✓ Be REEEEEAAAALLY sure you want it!My niece was accidentally using my phone (we have the same phone/case) and she decided to purchase this app. As soon as she got the purchase confirmation, she realized it had my name instead of hers. I reached out to the company and explained that this app was purchased in error, and that I can’t use it because I’m disabled, and asked for a refund. They won’t refund me unless I use the app for a month and take before and after pictures to prove that the app didn’t work. I’M DISABLED. I explained to them again that I cannot use the app even if I wanted to, and they offered me unlimited lifetime access to the app. What didn’t they understand about being disabled and physically unable to do Yoga?? Needless to say, Customer Service is terrible, and now I’m out $20..Version: 5.9.2
✓ No response to my emailsI have sent emails to the company for a refund but no one has responded…. Almost a week!! So I have to go this route to try and get a response. I purchased by mistake, I haven’t used it so why the problem??.Version: 9.0.0
✓ Not what is advertised - no individual planAs other users say (and I am a fool for not reading the reviews first), an individual weight loss plan is advertised, personal health questions are asked and then a “personalised” weight loss plan is created which you have to pay to access (fair enough) BUT after payment, you don’t get this individual plan, just access to general training sessions for specific body areas and it’s not even all the sessions - some you have to pay for again! Fraudulent advertising and very disappointing..Version: 5.9.5
✓ Please allow chrome castHi, I cannot seem to get airplay going nor chrome cast. It would be wonderful to be able to work out on a larger screen than my phone. Can you please organise that? I believe I’m not the only one having this difficulty..Version: 6.2.0
✓ Not happyOkay so first I had to fill in my details which was fine, i was happy with the app so far but then it got to part when I had to choose which plan I wanted. I was fuming at this point because you would think either they will tell you it’s gonna be this much a month etc or it will be free but no. Some people might be thinking I’m ranting about absolutely nothing but if I’m gonna pay money every month, I might as-well go and join the gym because I will have the right equipment so paying makes sense. However if I’m at my house why would I want to pay so much and do it at home and not even have the right equipment. My point is that the fees are way to high. Personally I think I they shouldn’t have any fees because more people are likely to download the app when it’s free. This just my opinion!.Version: 1.8.1
✓ It’s a scam!!!TOTAL SCAM!!! They draw you in with the 64 cents to join and try but then they keep taking money out of your account long after you have deleted your account and app. They have set it up that way that canceling is very tricky and even though they can see my account was cancelled from the first few days and I had no access , they still managed to rob me of £45 before I caught up with them! And ofcourse even though they just took the £30 minutes before I contacted them OFCOURSE THEY OFFER NO REFUND!! SCAM ARTISTS!!.Version: 5.9.2
✓ 30 day money back guarantee is FALSEI purchased the app hoping to be able to start my weight loss journey, I tried a few of the videos but most are not user friendly if you are heavier set, I’ve purchased other programs in the past that have modifications for heavier people the videos just run on you need to be quick to jump into the next position . I tried it maybe if I was already on my way to weight loss it would be a great app but definitely not if you are new and staring out. They told me I could not get a refund because I did not use it for 14 in a row and could prove that I did not loose weight and then if I could I would only get a partial refund!!!! What a joke if your not gonna refund then DO NOT OFFER a 30 day money back guarantee!!.Version: 6.8.0
✓ App is horrible!I paid for the life time subscription and it worked for a month. Now I am trying to re-set my password and it says that my email address is not registered! How am I supposed to use an app that I paid over $100 for if it won’t even let me log in!.Version: 4.5.0
✓ Very bad experienceI had a very bad experience with this app The app is so unscientific and not standard Both financially and medically When I subscribed I meant only to pay for one month The way the me ye was designed was so confusing There were o my one option with auto renew while no option to clearly ket you just try it There is no cooling off period too So basically they scan you which their sneaky design and the. You are trapped and their refund policy didn’t support More importantly I got severe shoulder and upper arm and Jing psi. The da y after which I could not even complete second day .Event since has been suffering g and I got bursitis Had to get Stroud and lots of physio and still had not got my perfect joint back DONT TRUST !.Version: 5.9.2
✓ Deceptive LuresAs someone who is obese and out of shape, I was looking for an app that would start easy and gradually increase difficulty. I was lured in by the ads for “lazy person 50+” workouts and the personalization quiz. The first couple of workouts were perfect and I like how the app asks you if it’s too easy, perfect or too hard. By the third workout, poses were included that I would say were far too advanced for a beginner level, and especially for someone who is older and obese. I gave the feedback that these workouts were too hard, but they still kept getting incrementally, harder and harder. I would expect an app that asks for that type of feedback to intuitively increase or decrease difficulty. Don’t get me wrong, I love a good challenge, but this app misrepresented what the workouts would be like. I find myself discouraged after most workouts, but I’m going to continue to try my best and get my moneys worth. Most likely, I will be canceling after the first 30 days when the subscription price increases..Version: 7.5.0
✓ Not what was advertisedI responded to an advertisement for a weight loss workout app. The ad showed animated video of a man my age doing various exercises which I thought would suit my needs (eg sitting on chair rotating legs rather than sit ups for core strength). I answered questions about goals, weight, height, water intake etc and paid to have a personal exercise plan emailed to me to reach my goals by a date recommended by the survey. Received password set up for this app which does not have any of the exercises on the ad and does not have a plan that has any chance of meeting my goals..Version: 6.8.0
✓ Yoga-GoPurchasing options are quite devious, it seems as if you’re signing up to a one month option ($7 special) but before you know it you have agreed to pay for a whole year. Would have liked a trial before paying over $80. Really disappointing because most apps I try look great, then you try them for a few weeks and you realise they are a waste of time and money..Version: 1.3.7
✓ Yoga-GoI was fairly satisfied with this app until I needed to update the app, not my choice. My phone wasn’t compatible anymore? Told me to get old version of app? Why I already had it. I decided to try a new app since I was only fairly satisfied. Wouldn’t allow me access to my subscriptions from app? Keeps telling me to update version of app? Still trying to cancel my subscription, this shouldn’t be this hard..Version: 8.6.0
✓ Signed up and payed NO accessI have signed up for your app and haven’t received any confirmation email therefore I can’t start your program. The money has come out of my account and every time I try to sign in it shows incorrect email or password. I have literally just signed up so it can’t be incorrect. Could your team please contact me. Thank you Nicki.Version: 3.9.3
✓ Crappy AppNot only did I NOT get a chance to try the app, they were right quick taking my money. Thanks for taking a year subscription payment, and nothing to show for it. I have been left with an error message and can’t even contact your app support! I even tried to download an older version to no avail! Before purchasing we should at least know if our devices can support it!.Version: 8.7.0
✓ Cancel subscriptionI want to cancel my subscription but I am going in circles trying to do so. Please contact with clear instructions to cancel or better still cancel oh my my behalf.Version: 5.0.0
✓ Waste of moneyFirst, if you are a beginner the exercises are too fast, watching the figure, understanding what it does and simultaneously following the spoken guidance about correctly breathing and adjusting details of the pose is next to impossible. Also, if you are using a phone the screen is too small to see the exercises (the figure often only fills 20% of the screen and the coloring of the figure has a lack of contrast within itself (skin color vs. clothing color) so that it is hard to see what the figure is doing in detail). This means, that if you are short sighted, you have to wear glasses while working out, but even with glasses it is hard to see and I often have to pick up the phone and scroll back in the video to check. Some poses are so different that you have to constantly adjust the phone and move it around, which together with following the way too fast instructions, is stressful. It feels like I just wasted around $25 and I am extremely frustrated. I want my money back..Version: 8.0.0
✓ My feelingsI thought I signed up for chair yoga, not the crap in the video!.Version: 8.6.0
✓ Pointless having a weekly price when it’s not an optionWhy even have a weekly price showing when you can’t actually choose it?.Version: 4.0.0
✓ Rip OffDon’t use this app it’s a scam! Definitely do not get what is advertised. No plan provided at all, just access to a bunch of videos you can get anywhere. I asked for a refund and this is what I got told….. As for the refund, unfortunately, we’re not able to satisfy your refund request. According to our Refund Policy, all purchases are final, and we do not refund any transaction once it has been made..Version: 5.8.1
✓ Impossible de se connecter!J'ai payé un abonnement, en bonne et due forme! Cependant, lorsque je veux me connecter via l'appli, on me demande mon adresse courriel, que j'indique. On me dit alors que mon adresse "est déjà utilisée" et que je dois "en choisir une autre"! J'essaie via le site internet... même problème! Aussi, le prix qui m'a été facturé, pour un mois, s'élève à plus cher! Et Apple m'a également facturé! Je suis vraiment déçu... avoir su, j'aurais choisi une autre appli!.Version: 7.6.0
✓ Misleading app and billingBeware - SCAM. They charge you for a high monthly subscription without telling you before they deduct money. Then almost impossible to cancel or get refunds. Look at other reviews saying same complaint. Incredibly dodgy - I’m very disappointed App Store provides this app..Version: 9.3.0
✓ Sound not workingI really like this app but since the update there is no sound on any workout. Please help.Version: 4.0.0
✓ Terrible Product - see reviews on trustpilotImpossible to cancel your subscription, they will indicate you can cancel through the app, but there is no documentation, so make sure you take a screen shot when you cancel. With out proof, they will indicate they did not receive your cancellation and will bill you for another month. Indicates there is a 30 day money back guarantee, take a look at what the terms are, almost impossible to meet. Would strongly encourage you do an independent research before purchasing, take a look at the reviews on Trustpilot. In addition, it is not a very good product that is not worth the cost of the monthly subscription. I would rate it a zero if possible! Typical follow-up response, they say they don’t intend to mislead (see the app reviews); misleading is there business model. They will always quote their disclaimers. A suggestion for them is to actually read the customer reviews and change their business practices/program. Perhaps a better cancellation process and a better product would improve their ratings and the customer’s experience..Version: 8.0.0
✓ HahahahHaha haha you guys are funny, making a commercial on Facebook for free yoga, hahah very good at your scam you are, just be honest with people at tell the straight forward that there is nothing on your app for free, honesty is the best thing that you can offer to people and you can’t even do that. Hahaha still laughing and it’s still funny,.Version: 3.0.0
✓ Scam watch: Deceptive sales materialsWhen is a 30 day money back guarantee not a 30 day money back guarantee? When you buy a subscription from this company and they charge that subscription on their website and not in the App Store. Don’t fall in to the trap of getting this app? Computerised voice is annoying and animated moves don’t flow in a natural way. Worst US$30 I’ve spent and they refuse to honour their 30 day money back guarantee Deceptive marketing, bordering on fraudulent..Version: 6.3.0
✓ DisappointedThe images used in the advertising of this app are NOTHING like the app itself and stupidly I brought a year subscription. It doesn’t even keep track of what days you do workouts, or allows you to search for workouts. Completely not worth the $..Version: 5.8.0
✓ Do not be fooled - not as advertisedFalse advertising. The advertisements indicate that you will receive a tailor made workout plan. 1)You are asked a series of questions which would indicate that, in fact, there is an assessment of your abilities. 2) At the end of that series of questions, you receive a message that a plan has been developed for you. 3) You are offered three payment option. 4) You pay. 5) You realize there is no specialized plan for you, just several tile with various and sundry workouts that YOU choose. What’s worse. Even with false advertising, there is no refund. Both the developers and Apple Pay are complicit in this scam. I requested a refund in less than 12 hours of my purchase and was informed that there is no refund and my subscription will renew in one-year if I do not cancel it one day before it is due to renew. The conclusion of this matter....DO NOT PURCHASE..Version: 2.0.3
✓ Waste of time and moneyInitially I hated the CG yoga girl and the mechanical voice narration… and I still do after weeks of using the app. There are lots of glitches in the flows and the flows between poses often don’t make sense. Spelling errors in the onscreen queues. I have been using this app twice a day for several weeks, and the app locks up three or four times every time I use it, which makes it really difficult to do yoga. You can’t restart where you left off when this happens. This was a deal breaker. So glad I only did a one month subscription, which I’ve cancelled. So. Not. Worth. Your. Time. Or. Money.Version: 5.9.5
✓ Good could be betterI saw an ad for this on Instagram. I’ve been searching and searching for a program to help me out with my weight and fitness goals. By the description I read on IG, this sound like it was customized for the individual with workouts and tracking your goals. NOT THE CASE. After paying $35 (plus tax) for 3 months and finding out that it is nothing more than a collection of exercises and yoga that you yourself have to pick out amongst many others and figure out what works for you.. I guess I thought this was more of a “personal trainer/coaching” type of app that actually engaged with me. Plenty of exercises and yoga available through the app, just not what I’m looking for..Version: 7.7.0
✓ Very DisappointingAfter you download the app for the first time and you go through the set up you are asked a number of the usual personal questions about age, weight etc and what your goals are - the app then says it it setting up your own personal yoga workout for you and to proceed you need to subscribe. However once you subscribe you are taken to the generic landing page with lots of different exercises, “What’s Popular” etc but where is the supposed personalised workout which was promised? There is so much stuff you don’t know where to begin. I was expecting the specific personalised workout to be there front and centre so you could follow it from the start - not to have to figure which of the many different regimes to start with. Really unclear and unhelpful. Wish I could get my money back..Version: 5.8.2
✓ Tricked into full year purchase!I didn’t realise this was happening to a bunch of people!! I opted for the free trial but was immediately charged a FULL year!! Contacted Apple support and they said I had previously downloaded the app and received a free trial which I didn’t realise, since it gave me the option for a trial. Very sneaky and I was unable to receive a refund despite messaging Apple within minutes of it happening and not using the app at all! Also, no reply from the company itself despite emailing them within seconds, about it before I even contacted Apple! So now I’ve paid for an ENTIRE year for an app I don’t want..Version: 1.5.3
✓ Really disappointedI was really excited to start my yoga journey with this app as I found it easy to use however from the first time of using it and subscribing I haven’t been able to get onit , I filled out my 4 week work out plan then got started, it didn’t give me the option to create an account. And wasn’t aware o would have to to save my progress so when I had gone on the app the next day it started all over again I had to fill in my weight etc and I couldn’t get one because I am already subscribed. It couldn’t log in because I wasn’t register. So I’ve now paid for an app that I am not able to use. I have tried to contact the app by email not hear anything from 2 week ago 😔.Version: 3.6.0
✓ Charged after cancellingI found this app to be really basic, not at all providing the level of rigorous fitness it advertised to. All using AI, so no interaction. I cancelled this within weeks of downloading and yet was charged a second month. There is no way of contacting them to arrange a refund. I would give zero stars if possible..Version: 6.8.0
✓ Free apps, false advertisementReally over searching so called free apps when they are only free to open up then takes you to purchases page 🤷♀️ why dont app developers state that in the first place. Such a waste of my time…..Version: 4.9.0
✓ Not good can’t access supportWas really hopeful about the app. First time I used it the screen kept going to sleep. During the work out it would show a picture briefly then go black. No continued guidance on how to do the exercises or transition from one pose to another. Tried to access support and it sends you to a page with pics of people doing yoga and no options. paid for 3 months and feel a little ripped off. In summary the app is clunky, no support, and I’m guessing no option to refund either. Would have considered sticking at it if there was support. Additionally: got email to say refund details in description and I can’t find it. Went to contact directly and no contact details provided. Just a link that wants to open a email I’ve never used and would have to do and set up just for this..Version: 6.3.1
✓ Not happyI purchased a 7-day trial and had no idea that I would automatically be charged for the app after that and no ability to request a refund. Anything you can do? Also it does not appear in my subscriptions so how do I ensure I never get charged again?.Version: 8.6.0
✓ Absolute scamNothing personalised about the workouts, just generic yoga workouts that expect previous knowledge of yoga stances and a level of flexibility and fitness that contradict the information provided for the personalised plan. To elaborate, after signing up as a ‘flabby, 45+ yo, total yoga novice, sedantry exercise levels, and pretty much all the lowest levels of fitness selectable’ my first workout (without tutorial or instructions) expects me to be able to bend my upper body down against my legs, or hold a figure 4 leg stance on one leg. This is not only false advertising but also negligent and could easily lead to injuries. The site is very clear on a non-refund policy however this contravenes uk law that has an automatic 14 day cooling off period for any purchase. Another example of disreputable business practices. Anyone who works for this company should know they are the lowest form of opportunistic scum. No better than con men. Update due to developer feedback… this company make customers sign terms and conditions that revoke their right to a refund BEFORE they provide the goods. This should send send alarm bells ringing to anyone. It’s also not legally enforcable… terms and conditions cannot be used to override basic statutory rights, this violates the principle of a ‘fair’ contract and when this company suggests otherwise (which they will do) it’s fraudulent.Version: 7.6.0
✓ RemboursementJe veux annuler mon abonnement de quelque jours.Version: 9.4.0
✓ SCAM, DO NOT DOWNLOADSimilar to many other comments, I was referred to the small print when wanted to recover what was charged without my authorisation, after the free trial period. I contacted support in the hope they will be honest and refund what was charged, only to be replied using the same text they use to answer these messages. And I haven’t even mentioned that I got no results from using the exercises. I can’t believe there is no regulator that controls these sort of things..Version: 8.1.0
✓ Buyer bewareI was very disappointed in this app. The robotic voice and very abrupt transitions as well as poor cuing for number of reps or time in a position were terrible. I bought this from a social media ad to do wall Pilates. When I started the program and realized how terrible it was I looked to see if I could get a refund. Their refund policy states that a refund could be provided if I provided a screen shot of 14 days of following “our personalized workout plan”. Please be aware that this does not mean following the plan you specifically purchased, but one which is generated by inputting additional information. I did not realize this, thus I suffered through 14 days of terrible workouts for nothing. I would not recommend this to anyone, but if you do buy it and are unsatisfied, please read the fine print..Version: 7.7.0
✓ Freezes sometimesIve reset my phone several times to make sure it’s not the one malfunctioning but it isn’t. It’s the app. The exercises are good but agree with several users that it doesn’t allow you to review the exercises to make sure you are doing them correctly. If you do, you have to go back to the beginning. It doesn’t track the workouts correctly. The workouts state they are 10 minutes long but then one of the screens states I’ve done 20 minutes worth which is not true. Can’t review workouts beforehand without them registering to my iPhone and making it appear like I’ve worked out when all I’ve done is review them. Doesn’t recommend a warm up so I understood I didn’t have to. Big mistake. I’m stuck with it because I didn’t cancel within the time I should have. ☹️.Version: 1.4.7
✓ SubscriptionAfter paying for a subscription, I can’t set up a log in..Version: 3.9.3
✓ Taken moneyI downloaded the app to trial it like most apps have a free trial period of 7 days, and less then 24 hrs later in my case less then 6 I would say they took the money out straight away I haven’t even opened the app to look at it yet. Very bad way to start if they want people to remain with them. It looked like such a good app too but I feel like it’s a rort now even if it’s not what a shame. This is my first ever review. Very disappointed in them..Version: 1.8.5
✓ ConSo it says you can download the app for free fact is that true of any app but that’s useless as you can’t use it for free so unless you want to pay £13 month or £44 for a year don’t download it There is ZERO free use I’m not paying anything that I can try first You are asked various question then based on those it promised you reach your goal in 3 months in my case then it wants your cash So beware it’s not being genuine so it’s been uninstalled Developer responded to the above that I can contact them to find out more about the app Doesn’t change my review, it’s not a free app to use the app a large fee is charged it is NOT FREE every app is free to download there is now mechanism that allows a fee to download The app Downs not offer any free trial you go through questions then is asks for a fee.Version: 8.1.0
✓ Mute yoga instructor?I was excited for the new update. Visually the new app layout is appealing, however the new instructor does not speak!!! I can’t do yoga and hold my phone so I can see when she switches exercises or how quickly she is doing them, etc. There is no breath instruction when there is no sound. So none of the new workouts are helpful. I like the old instructor and will still use her since I have already paid for the year, but you have even messed up the originals too- there is now a fuzzy white line at the bottom of the screen that covers her feet! I can’t see what she is doing down there now. I think the update was rolled out incomplete. Please finish so that this app is enjoyable again!.Version: 4.0.0
✓ Misleading Yoga App with Hidden PoliciesI am extremely disappointed with this yoga app as they fail to disclose their policies upfront, leaving users in the dark about crucial information. It is unacceptable for any app, especially one claiming to promote wellness and transparency, to hide important details from their users. Upon downloading the app, I was excited to begin my yoga journey. However, as I started using it, I noticed certain features were locked behind a paywall, which was not mentioned anywhere during the initial sign-up process. I understand the need for in-app purchases, but the lack of transparency left me feeling deceived. Furthermore, when I tried to cancel my subscription after the free trial, I discovered that the cancellation process was buried deep within the settings menu, making it unnecessarily difficult to find. This kind of practice feels like a deliberate attempt to trap users into continued payments. A reputable yoga app should clearly outline its policies, including pricing and subscription details, upfront and in a user-friendly manner. Unfortunately, this app falls short in that regard, which undermines the trust of its users and tarnishes its credibility. I hope the developers take this feedback seriously and work towards improving their app's transparency and communication with their users. Until then, I cannot recommend this app to anyone seeking an honest and upfront yoga experience..Version: 8.5.0
✓ Be aware - NO refunds!I had a technical issue, and contacted them within 10 days of purchase. Met the requirements of the conditions, but no refund was provided. This is in the fine print that most of us miss… “all purchases are final, and we do not refund any transaction once it has been made.”.Version: 5.8.2
✓ Fix the main page!!!It is infuriating to me that the last workout I did is not at the top my main page. I love the 30 day challenges, but one day, one time, I tried another workout- Glorious Flexibility- and now it’s stuck at the top of my main page. No matter what other workouts I do, it stays there. And the challenge I’m actually doing isn’t in my ‘recent workouts’ at all. I’m still doing the 30 day challenge but every day I have to go searching for my workout and scroll down to the day I’m up to. I keep skipping data because it’s SO ANNOYING!!! I started out loving this app and now I’m frustrated!!! Please fix this! And yes I tried emailing support and got the generic ‘thanks for your feedback and we will pass the info to our team’..Version: 2.0.5
✓ Stuck in plank while app buffers and shuts down phoneI had high hopes but the app just does not deliver - it gets stuck buffering in the middle of movements and at times it takes so long the phone shuts down and you have to unlock it - not exactly optimal when you are in side plank and wondering what is going on. I was promised a money back guarantee to sign up - let’s see if that is honoured….Version: 7.2.0
✓ Good app, would like more detailsThe app is good in the sense that I can do most of the workouts and feel how it’s helping my body. It would be nice if it gave more detail in how to do the position and possibly what not to do. I sometimes feel like I’m watching the video more trying to figure out the pose then I am actually doing the pose that’s intended. I’ll keep at it though because it does seem to be helping. As for the subscription prices that doesn’t seem to be detailed at all. It has different monthly pricing for what I assume is different access but it doesn’t give details as to what each one offers over the other. I would be more willing to pay a higher price if I could easily find what the difference is for each purchase..Version: 3.9.1
✓ FraudulentCompany tried to charge my card despite not having agreed to a subscription. My Bank, fortunately, declined the charge even before I noticed it. (Fraud blacklist?).Version: 9.1.0
✓ They Signed Me Up For a Membership!!I was exploring different yoga apps. I downloaded this app, put in my basic information, and then was told how much it is for their services. It was too expensive for me so I exited the app and moved on. A couple days later I got an email saying that I had signed up for a membership?? They even spelled my name wrong. So I go into my bank to see they actually charged my bank account. Then I went onto the chat with in the app to see where my card is logged so I can delete it as I didn’t input it in there. Instead of resolving my issue, they said that they would email me instead. Then what is the point of the chat if you can’t resolve anything through chat. Absolutely ridiculous!!!!.Version: 7.2.0
✓ Probably not worthIt doesn’t really look like the screenshots and it does feel a bit like false advertising. The works out do work but they deffo don’t feel personalised despite all the personal questions. Furthermore, I cancelled my subscription during the free trial period and it failed to cancel the subscription their end. I had no way of knowing this because they don’t send out reminders when a subscription is about to go out so I suddenly had £44 taken from my account and they won’t give me a refund on the basis “we advise all customers to cancel using support”. Do not offer the ability for the customer to cancel it themselves if it doesn’t work and they have to go through support anyway then? Even when I went to go cancel it after it took my money this morning the button didn’t work properly and I had to contact support. Now essentially been robbed for a service I don’t even use and won’t offer a refund despite it being an error their end..Version: 7.9.0
✓ DO NOT DOWNLOADI have down loaded this app. I then put in put my details as requested regarding age, height, weight etc. I was then taken to a subscription page. I HAVE NOT signed up for a subscription. It is not clear before you down load the app how much a subscription will be. No mention is made of fees at all. I should not be charged anything at all by Yoga-Go but do not trust that by accepting to down load the app that I will now be charged. I believe THIS IS A SCAM or at the very least a deeply misleading app. Avoid Yoga-Go and use a more transparent exercise app. To the people at Yoga-Go - you do not have my permission to charge me a penny..Version: 2.0.2
✓ HIGH Alert!!!!Charging for this app is NOT in accordance with normal Apple protocols. I deleted the app and try to find out how to cancel when I found out the cost … AUD$50 per month but there was no obvious way to CANCEL on their website. In fact all it did was take me through the sign up survey again. I felt comforted by the fact that there was nothing listed in the Apple Subscriptions (where these things are normally cancelled). Then I was debited through Paypal. BE CAREFUL … they might think (and say) it’s fair but, looking back through the reviews, I’m not the only one that has been caught..Version: 9.7.0
✓ Bought a subscription and app still lockedHow do you redeem your subscription? I’ve paid over $80 like others and have no way to log in. Would not recommend unless you can provide instructions?.Version: 1.5.6
✓ Don’t Download! Don’t Start a SubscriptionEdit: I just received an email through PayPal of a refund. If it goes through I will edit my rating. Don’t do it! Originally saw this advertised on Instagram and decided to try it. Somehow I got hooked into a reoccurring subscription. They will not refund even though the renewal was 8 hours ago. The email I recorded looked fake like spam so I didn’t even pay attention to it right away. I thought this was a 3 month trial with no reoccurring charges. Never did I see it was a reoccurring charge when adding the app. There no number to call. There’s an email in the app that says you have to send an email to cancel. There’s a different email in the charged account email. As I write this, I’ve received a email stating they can not refund my card that was just processed less than 8 hours ago. SCAM! They claim I agreed to a renewing subscription which is not true. Stay away from this app! Unbelievable how they can charge for a subscription, then offer for it to be cancelled with lifetime access??? Will dispute with my credit card company then! Way to make a name for your company..Version: 6.6.0
✓ Misleading..Hi. Can you explain why your app in the App store states that I can have a free trial period followed by a fee of 20$ for a month, but inside the app there's only 3 instant pay options. ALL of which are SIGNIFICANTLY higher. Feels sketchy. I can't even preview ANY of your content without paying you 30$ upfront? Seriously?Get back to me when u stop trying to overcharge on free trials & rip off subscription prices. False advertising much? Thanks..Version: 8.1.0
✓ Confusing plan - they just throw everything at youI emailed the team for guidance to which I. received a very generic response, and my follow up email for clarification remains unanswered. I get you fill out information and they recommend different exercises, but there are maybe 100 or more they give with no “personalized plan”! Only one per day is given as your daily workout and it is maybe 10 min long. Same with the food - a bunch of recipes with no direction. Do we pick one of each? No clue - nothing is really personalized, except maybe on the back end they narrow things down? The workouts themselves are pretty good, and I’ll give it another couple of weeks. But I’ve seen this particular question be posted before in a forum and the only response was “thanks for the feedback”. It would be a better app if you told people what they needed to do in order to get the results you are selling them!.Version: 2.0.5
✓ Hard to findI found it very difficult to get to my daily routine. Did the first day of easy chair yoga and then it went to more difficult routines. Never did get to the second day!.Version: 8.6.0
✓ Started using todayRead the description of the app and it says you can use it for free however it made me pay for the app right out of the gate. After purchasing a one month access, I have come to discover that the plans aren’t quite personal. It has you set up the app as if it is going to give you a day to day schedule with your workouts but instead it gives you like 30 videos. I am not sure which ones I am supposed to do or if I am supposed to do all of them? I do like that they are short and easy to follow. The lady on the videos is quite annoying though. I wish she was more personable, not just commentating the same 4 words over and over. Will continue using it for the month to see how it goes and if I see any results. If my views change about the app, I will update a review..Version: 2.0.2
✓ Glitchy useless misleadingThis app is the highest level of rubbish on the market. What you see in the marketing is not what you get in reality. It’s a video dump and they’re connected so poorly one instruction is cut off by another video. If you look at social media there are also many complaints that people have been scammed afterwards and free trials being charged for etc when using this app. The refund policy is also complained about regularly by consumers and no one seems to get a refund even when communicating that the app is broken and not working as advertised. WOULD NOT RECOMMEND..Version: 6.3.1
✓ Not a personalized planI wish I had read the reviews before paying for a subscription. This does not appear to actually give you a personalized plan. After entering your information and answering questions about your goals and skill level, it tells you that it has generated a personalized plan for you. The only way to get to the plan, or to use the app at all for that matter, is to pay for a subscription. After doing so, you land on a page with a bunch of suggested workouts that don’t seem to have taken your answers into consideration. There isn’t one plan specifically suggested for you, or a path to follow as far as I can tell. I also noticed the other reviews that mention this seem to get a condescending reply from the developer. “We understand this may be overwhelming for some users…” No, not overwhelming, underwhelming. Lacking direction. Lacking personalization. I’m going to attempt a refund, but based on other reviews, it doesn’t seem likely. I’m mad at myself for falling for this and wasting my money..Version: 4.9.0
✓ Great but...I am about 8 days in of one of the 30 day programs. I have. 12 month subscription. I went to go to my app to look at the daily recipes and my profile and history has been wiped. I have no idea what has happened..Version: 1.6.0
✓ Really bad appAfter a full year subscription i cant even log in. It dont even recognize my email to log in. Nowhere or no one to talk for help with the app..Version: 4.3.0
✓ I get it can’t be completely free but...I get it can’t be completely free but you should make it that the customer is aware before they fill in all their details. I suggest making that change in the app, making it a paid app or selling ad space on the app. I get that I can’t be completely free because you devs need money but some of the people who download the app are either reactionary and will give you bad reviews and they might effect your revenue.Version: 1.9.0
✓ Refusal of refundDo not be conned into their free trial as they set it to auto renew, you have to email to cancel - they don’t appear as a direct debit in your banking or show up in the App Store so they count on your forgetfulness to scam you into another £54 for 3 months!! Been having back and forth emails with their so called support team requesting the return of my money but all I’m being told is I don’t meet their refund policy criteria! I now have no money in my account until I get paid in 10 days and I will also face multiple charges for being over my overdraft limit and for the declined payments over the next couple of days! If you are looking to speak to a human, don’t be fooled when Chris offers you zero sympathy for not being able to put food on your table!! Disgusted and appalled and will be contacting my bank to raise this as fraudulent activity!.Version: 8.6.0
✓ DésabonnerImpossible de ce désabonner 😡.Version: 1.5.6
✓ Beware: No refundNo refund even if you cannot use or do not like them. Its a scam..Version: 8.3.0
✓ Auto billing, questionable practicesWith every other subscription service I’ve signed up to I receive a notification in advance to warm me my payment is due. Sadly this app did no such thing and without warning billed me over £50 on an auto renew. When I requested a refund and tried to cancel the subscription I was given a standard response of ‘it’s in the terms and conditions’ and I’ve been left with a very costly bill. Lesson learned, I know it’s my fault but please be warned! There are plenty of other apps out there with far better business practices, I’d give this one a miss!.Version: 9.0.0
✓ Not impressedI saw the app on instagram and thought the exercises looked good . I subscribed for a month but unfortunately once you open the App you have to sign up yet again and can’t get any access to the exercises otherwise , loos like a scam to me . No idea what I just paid for , definitely not what I expected . Asking for a refund now , so don’t waste your money.Version: 9.7.0
✓ Fad not FitnessGoing through the questions in the beginning of the app start out fine. In order to make your plan you have to decide how much weight you want to lose, even if you already selected that you’re not here to lose weight. this app wants to know what occasion you’re trying to lose weight for. Then they want to charge money for the plan. I don’t need to pay money to do yoga. At home. Apps like this pray on insecurities, promise solutions, then make people feel like it’s their fault when it was not the answer to a healthier lifestyle. A happy healthy lifestyle is not an option on the list of why you want to do yoga. if I were trying to lose weight I would delete all of these apps in their negativity. Somehow there’s nothing to help you gain weight if you’re an underweight american woman. 🤷♀️💔.Version: 6.4.0
✓ Not as advertisedThe impression it gives is that it works out a plan for you however it does not. Just gives you options.Version: 4.9.0
✓ Beware of scam. Worthless piece of junk. Never buy itIt is the most worthless app I have paid for. Once you log in, you see the quality is terrible and the content is just blah. Then after a few days you cannot even log in because your account is not registered. I paid for a 1 year subscription and didn’t even use it for one day. I want my money back. Worthless piece of junk, I have paid for. There is no customer support, nothing!! Don’t waste your time and money..Version: 3.9.4
✓ Scam Alert!Sucked in by their marketing on Facebook, I payed for a one week ‘trial’ and did not realise that hidden in the fine print it converted to a monthly membership - with no refund! Don’t believe their ‘30 Day Money Back Guarantee’ - I have certainly not got my money back and I have not even used the app. I was offered a 1 year free membership as ‘compensation’ but I want nothing to do with a company that uses such dodgy practices! Very poor form Yoga Go!.Version: 9.6.0
✓ It's ok.The yoga seems ok, but it's kinda hard to follow the instruction. The music overpowers the AI voice, and the transitions from pose to pose are not smooth. Listened to the "Deep Sleep Bliss" which in the description says "Dive into Deep Sleep Bliss with our transformative meditation series. Discover serene visualizations and mindfulness techniques, guiding you towards restful nights and tranquil awakenings. Embrace a rejuvenated sleep experience through these inspiring sessions." At the end of the meditation, (8-12mims depending on the meditation) just as you are relaxed and falling asleep, it tells you to wiggle your toes and fingers, and slowly open your eyes. Emailed support, and got the response "Unfortunately, currently, the app doesn’t allow you to turn off this sound at the end of the exercise, you can only turn off the sound completely or turn it down so that it does not disturb you so much. This exercise involves waking up calmly, which is why there is this sound at the end to help you wake up smoothly, however, I can definitely understand how this would be handy for our users. I’ll certainly pass this on to our team as we always aim to make our app better ". I don't think they understand why a waking at the end of a sleep meditation designed to put you to sleep is counterproductive. Will be looking for another app..Version: 9.1.0
✓ Scam and lies don’t waste your cash!No try before you buy!! Can’t see the exercise before only as your go….and definitely not clear… huge waste of money and definitely not as advertised!!!! Paid for a year and only did 3 days…..Version: 7.5.0
✓ Subscription first😣Unfortnatelly, at the very beginning, before having any chance to see what the app is all about or to decide whether you like it or not, you have to decide on the type of subscription. There is no a-week-long-free period (or anything of the sort, usually offered by other similar apps) so you can just see if the app is for you. You actually have to decide on subscription and pay it in order to just see what they offer. So.. no thank you. I don’t mind paying, just would like to be able to see if it’s worth it first..Version: 1.5.3
✓ Too fastToo fast for this iyengar practitioner. Please add a feature to slow down the video by half, like masterclass..Version: 2.0.7
✓ Do Not UseI got this app over a year ago, never got the free trail they offered they then took £45 out of my account without my knowing, I emailed them 5 times and never heard anything back, blocked and canceled the subscription I never asked for on the app and now to my alarm they have sent me an email this year saying they will be taking £45 out of my account again even though the subscription was never excepted and then I had to cancel something I never excepted I’m not sure what to do as now I’ve got no option to cancel the subscription as it’s saying I don't have a subscription running yet they have sent me an email saying they’ll be taking £44 out of my account by the 10th. Please don’t get this app it’s a con!.Version: 1.8.0
✓ SubscriptionBe aware, it says 1 month, 3 month… subscription(s) but it’s calculated in days. I just got charged on my credit card 73CAD for 90 days not 3 months ??? My trial was not over if you calculate in « month »… Refusing a refund cause of their criterias. I don’t recommend, not worth it..Version: 9.5.0
✓ No free trialCan’t even know how it’s made. Have to pay as soon as it opens..Version: 1.5.6
✓ Not deliver everything advertisedI bought a month subscription to try the full program. I looked at the materials and they are very clear and easy to follow but I never received a workout plan to reach the goal that they promise you would achieve by doing this workout. So basically, you are on your own looking what fits you with out a proper plan..Version: 3.4.0
✓ Added in error please cancelPushed in error. Please cancel this app.Version: 4.9.0
✓ Difficult to unsuscribeI try twice to unsubscribe via the app. 2 bank cards later they still attempt to charge me. Don’t forget to cancel the pre autorisation with pay pal Too bad, otherwise the product is good.Version: 9.1.0
✓ ScamI responded to an ad on Facebook by pressing the “start now’ button, completed the questions and paid for 3 months subscription and then downloaded the app. When I looked at my plan I realised it’s not what I expected and immediately deleted the app and asked for a refund. I was told due to their terms and conditions they were unable to refund but would extend my subscription to 1 year. I can’t see the point in that if I wasn’t going to use it. What a load of rubbish - surely their terms and conditions can’t be enforced if you don’t see them until AFTER you’ve made a purchase. What about morality and common sense? I feel I’ve totally been ripped off and I’m angry..Version: 9.7.0
✓ Money withdrawal without purchasing a planYour app withdrew money from my bank account though I never proceeded with purchase. I downloaded the app, answered the questions, but coming to choosing a plan I didn't go further with it. I deleted the app, never provided my bank information. But you still made a withdrawal. Had to report it as fraud..Version: 9.6.0
✓ Misleading information…Make sure to read the find print! Plan is not personalized and after you cheap free trial they automatically start charging $50/month with a no refund policy. App is an AI voiceover which makes the sessions very hard to listen to. Would not recommend! So expensive..Version: 7.9.0
✓ 0 starsAbout an hour ago I started applying for a subscription to your App. I changed my mind and didn’t submit a password etc. (I’d actually sent a message saying I was not going ahead as, on signing for the one week free trial I was hit with messages advertising other plans and classes and: a.) I never trust mobs that try and rip your money from your hands before they’ve even proven themselves and b.) why would I stay with a group who clearly don’t believe they can deliver what they’ve promised? I mean, you wouldn’t need to thrust so many other ‘wonder programs’ at me if you did, right? So I’m cancelling as of now - haven’t used the App at all and, as I say it’s only an hour or so since my ‘first contact’ with you - since you didn’t believe me on my first try at cancelling and have already removed money for my free (lol) trial. I’ll put this up in the App Store too since, on reading comments from others, I think it’s better to deal with you publicly..Version: 9.7.0
✓ Not what’s advertisedThis is a scam, there is no such ‘personalised program.’ I feel silly to have signed up for something that markets yoga as weight loss, but was hoping for some yoga inspired strength and conditioning. None of the workouts load and the way they’re sorted makes little sense. Can not recommend. Would like a refund..Version: 4.7.0
✓ Not for all areasPrenatal and postnatal specific yoga is not covered. Wasted money..Version: 7.7.0
✓ Warning: This app has a hidden featureTheir cancel subscription button in the app is both hidden and doesn’t work. The button takes you to two confirmation screens, each prompting you to acknowledge that you want to cancel - but doesn’t cancel anything. The *only* way to cancel is to email them. Repeat: The hidden cancel subscription button in the app does not work. Buyer Better Beware..Version: 9.2.0
✓ Complete conThis app provides instructions for yoga and other workout sessions, but does NOT provide personalised daily workout schedules as advertised. There is also a paywall. It asks all of your details to build a personalised plan (questions about fitness, weight, capabilities, goals, etc) and then tells you you need a subscription to access the plan. Regrettably I paid for the subscription only to find out the personalised plan doesn’t actually exist. Complete con and I would like my money back. I uninstalled the app within an hour of paying. False advertising..Version: 5.3.0
✓ PointlessWhat a waist of money. This app does not personalize workout for you it only shows you different categories. I can go to u tube or any other free app and get tge same info,why pay?.Version: 1.9.0
🙂 Yoga-Go Pilates & Home Workout Positive Reviews
Yoga-Go Pilates & Home Workout works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Yoga-Go Pilates & Home Workout.
⛔ Yoga-Go Pilates & Home Workout Problems
