Poker Face: Texas Holdem Live App Negative ReviewsComunix Ltd

Poker Face: Texas Holdem Live Negative Reviews

4.6
4.66571 star

Total 70 Negative Reviews

Poker Face: Texas Holdem Live App Complaints & User Negative Comments 2024

Poker Face: Texas Holdem Live app received 70 complaints, negative comments and reviews by users. Have you ever had a bad experience using Poker Face: Texas Holdem Live? Can you share your negative thoughts about poker face: texas holdem live?

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Poker Face: Texas Holdem Live for Negative User Reviews

BugWhy can't I always get into the world room? Clicking on the world room also pulls me into my friend's room. Is this a mistake? How to solve it?.Version: 1.2.6

Missing load of featuresJust tried the poker app with some friends and it was really fun. We created a table between us but we couldn’t up our blinds and if we wanted to play eachother for money there is no where this app we could do it. Would be a brilliant app if there was a place everyone deposit money to and winner takes all. And if we could change the blinds! Will be looking for another app the same as this but with them features.Version: 1.1.05

Great App but developers MIAGreat App however a number of connectivity issues and each table only limited to 5 players. Queried the developers on a number issues with no response. Based on last social media post no one is at home. Can’t confirm if the cards drawn are random either.Version: 1.1.10

Could be great but crashes far too oftenUPDATE 3 - Played again tonight. Two of us kicked off again for no reason. This app could be great but it’s too glitchy. It desperately needs an update. It loses another star. Down to one now - started with 4. I won’t be playing again until developer sorts the issue. UPDATE 2 - Loses another star as it keeps crashing. Three players and two were booted off the table losing all their chips. Not good enough. UPDATE - It’s lost a star because for no reason the game kicks you off the table. Five of us played and three of us got kicked off. When you return to the table you start with $1m again but this is useless if you had more or less $ than this when kicked off. Very annoying. This has happened every time I’ve played but the last time was the worst for it. ———————- Worked really well with four friends. But if the developers could make the following changes it would get 5 stars: 1. Raise blinds during the game. 2. Bigger tables so more players - at least 6 3. Slower when the hand is won so you can actually see who won and why. 4. More time to bet - perhaps this could be adjusted in the settings according to preference 5. When you lose all your chips, you get the option to stay and watch rather than being forced off the table..Version: 1.1.08

Awful appThe app freezes up always when your in a good position almost like it’s on purpose! I can’t imagine actually spending real money on a game that sometimes plays itself lol.Version: 1.5.4

Terrible 😞Contact support , no response Bad beats galore Collusion No use of backward camera Poker for kids.Version: 1.6.9

PokerFaceHowdy all, hope all y’all keeping it safe and chill in your quarantino’s. I wanted to write about this game out of shear boredom and so let’s make it short. This game is filled with all the fun of playing poker at an actual casino without the thrill of winning actual money. The dealer constantly gives out flushes and straights (deck is never shuffled). Besides this the game is cool, except for the free spins wheel. Have you ever dreamed of winning it big at a slot machine? Well you better keep dreaming because the 3,000,000 grand prize is impossible to get. You know they put it in the game to look cool but never to actually obtain in-game. I’ve gotten the amounts on either side of 3,000,000 chips around 15 times now and I’ve been playing since March 3rd. On the topic of receiving a 2x spin from the wheel, the user will only get the 2 lowest amounts rendering your 2x spin very ineffective. Last thing, before I end this “great” game’s review, although I like this app and its interface, whether it be playing with friends or getting mad about joining a 10mil buy in game (which by the way you can’t choose the online game type bc it chooses based on your amount of chips). Can’t lie this game is fun but it has a lot of corrections to go through before I give up my hobby of watching pigeons get it through my window. Great job developers!.Version: 1.1.05

Great idea and game but...Love the game and excellent idea BUT when it comes to performance and connectivity consistency, it is terrible. Every 2-4 hours you get kicked out the app. What makes it worse is if you are in an active hand then you lose the bet, which is frustrating when you’re winning! Another thing to note is the response from support or the lack off, which is consistent feedback from other players who have had similar experiences. When paying to play, you expect better customer service!! The above glitches being fixes or even better, better and faster response to us affected would get this 4-5*!.Version: 1.1.10

Okay app with potential to be greatWith social distancing my friends and I were looking for an interactive poker app so we can still play “face to face” and see each other while playing. That is definitely the best part of this app. It is awesome to see your friends when you cannot be at the same actual table. There were three major flaws we found when we were playing a game at our own private table. 1) We did not see a way to pause the game. If you need to take a bathroom break or step away from the table for any reason, play continues and you ultimately fold and hands you miss. This seems like an easy fix. 2) There was no way to raise the blinds besides just having an agreement between players that you have to put in a certain amount to play, which is not ideal as sometimes people forget and if someone raises preflop. It would be nice to have to option to raise the blinds either based on time or number of hands. 3) Biggest flaw - in our tournament everyone started with $1,000,000 but if you got logged out or disconnected for any reason you went back to $1,000,000 when logging back in. This happened twice when we were playing with one person gaining several hundred thousand chips and another losing several hundred thousand. This was incredibly frustrating. There are other minor issues like the speed with which it shows the hands at the end but overall it is a fun app with the camera feature being great. If those three flaws were fixed it would be five stars..Version: 1.1.05

About as stable as a one legged pensioner!Played this app for the first time tonight with some friends for real money (which was sent to a friend by personal bank transfer before). During the game (which lasted 4 hours) the site crashed (and it was certainly nothing to do with our internet connection) on all 5 of us at different times!, when you rejoin the table you start off again on a million chips so it was imposible to keep a count of who had what when the site crashed! Also, no matter how long you play for the small and big blinds stay exactly the same all the way through! Overal In principle a good idea but a million miles of the finished article..Version: 1.1.08

Good idea but not yet greatI was excited to find out about this game but it keeps crashing in the middle of big pots and when I reload it does not even automatically take you to the same table you were (something my backgammon app does and I like). Also, battery usage is through the roof at the moment..Version: 1.1.05

Money grabThis app is just a money grab claiming to be a “free game”. The first spin usually awards at least 1.5 million to get you started (minimum amount to join a table) but every 4 hours you get a free spin. The first table I played at I won all the money, somewhere around 2.9 million. The next table I played I lost as the other player started with 600 million and on the flop, he bet so I had to go all in with pocket aces. I lost to a straight which was fine but then I had to wait 4 hours to spin or pay $$. The highest possible win for the free spin is only 750K. So if you want to play on more than 1 table a day, expect to pay at least $5. Would be better if the free spins actually had prize money over 1.5 million so you can at least join a table every 4 hours. With most free games with in app purchases they still allow you to play, albeit at a much slower rate, but this “free game” lets you play at a frozen molasses rate. 5 thumbs way down..Version: 1.1.08

Fun & SensitiveI really enjoy playing this app with my poker buddies but the only bad thing is that you come across a lot of racist people, I’m not sure if I haven’t looked into yet but a reporting feature on players would be really great to be able to report so they can’t compete..Version: 1.2.3

Worst customer support ever...The app itself in concept is great. Only a week before finding this app myself and more then a dozen of my family and friends were talking about finding someone to play a poker game from different states. I thought this was a good fit and the video features were a real plus, so I purchased chips and encouraged a few of my family members to do so as well. Kinda a beta test for a family tournament we wanted to do. I soon discovered that this app is full of glitches. App freezes during gameplay forcing you to lose. Even with the best hand.( four Queens)After the issues continued to mount up I sent an email to customer service with screenshots and details of the issue frequently. And there response was to act as if they didn’t have enough information to make any improvements, and wouldn’t even issue credits ....Version: 1.1.10

Good Game, But poor connectionNot impressed with your app today!?! I’ve had been kicked out app twice when I have had good hands!! Firstly 4 of a kind then later this evening with a full house when I was on a big table with big return!! You need to sort the app out people are starting to get p@ssed off with being booted out all the time and loosing chips!! I’m not impressed.. email has been sent but I’m not holding any hopes out for any money back.... The game is good but the amount of times you get booted out and normal happens only when you have good hands, seems like it’s rigged somehow.. which then you loose chips, and when you contact the team it takes along time to get answers are always negative and take along time to resolve the issues. Please sort these issues out ASAP..!!.Version: 1.1.14

Not a recommended game appThis not a good app it will just let you buy chips and if there’s an issue with the app they won’t help you to resolve it.I have been playing this app for a long time.And the last time after I avail a promotion chips they block me as a user can’t go through to my account and they won’t refund the chips that I just bought.Don’t trust this app di t have a good customer service..Version: 1.4.8

Left them nowSad to leave but felt like over last 5/6 months the game was fighting against me so a spoken to Zoe which helped explain things then I couldn’t get logged into my account on the night we arranged a tournament with friends on my night off I have spent a fortune on this game because I loved it but says because of inconvenience and all that bad experience to raise a complaint and they come back and offered me 20 Percent package on my next purchase which I find rediculious as I’m vip and also the fact is would be nice to get something back rather than having to pay again I won’t be back as obviously they aren’t interested on any customer what so ever.Version: 1.3.1

Good for awhile, then it gets real boringThe Good: At first this game is fantastic. Extremely fun and addicting. The face cam is great and the ability to talk to random people is truly amazing and brings some great moments into the game. The wheel is good for beginner players, it’s better than having nothing. The Bad: The more you play this game, the more you realize how flawed the game is in terms of the hands the dealer produces. Straights and flushes are waaayy to common. There is something about the algorithm of the game, you’ll have 3-5 very good hands and you could win millions. But then you’ll definitely have a down wave where you’ll get 10 hands of absolute garbage cards. When you go to a new lobby, this weird algorithm resets from my experience. The wheel is obviously and completely rigged. You literally never get the 3 million. I’ve gotten it once from maybe spinning the wheel 100+ times. The 2x is completely flawed, whenever I get it, I always get the two lowest amounts on the wheel afterwards, which renders it completely useless. After playing the game for about a month, I cannot play anymore just because it’s sooooo flawed..Version: 1.1.10

PokerToo many bugs all the time need to have more people at a table and a boot button for a private table the games aren’t worth playing anymore there use to be bigger rewards disappointing not many friends get on as much now.Version: 1.4.4

Bring back low buy-in tables and STOP SPAMMING ADVERTS FOR IN GAME PURCHASESThe sheer volume of in-game adverts to buy poker chips on this game is ridiculous, and honestly off putting (if I was going to buy chips, I certainly won’t now.). The new update is clearly designed to encourage chip-buying by removing the low buy-in tables to make it extremely difficult to play without lots of chips. It’s very obvious what you are doing, and honestly you’re spoiling a good game. When you open the app and have to click X on 7 adds in a row, you know things aren’t going well..Version: 1.5.6

Bad customer serviceIt’s a good game but unfortunately has a couple of downsides to it. 1 if you are an iPhone user the game could kick you out at any moment for no reason and you will lose your chips. And 2nd and I believe even more important is customer service. So after I got kicked from a table for no reason and lost 2billion I email customer service and the ignored me .. u play so many hours try to build up u spend real money on the app and all you get in return is bad customer service. Unacceptable.... sort it out and maybe I’ll come back.Version: 1.1.08

GlitchyThe game is too glitchy. It seems there are gremlins who play hands for you without even selecting the desired decision. Also last night lt cleaned my whole chip bank after going all in knowing l was only betting 3.5m in a 5million table, but when it topped me up after losing that hand ld lost a further 7million that was in my bank. Its a good game but its frustrating when things like that occur. Fix these problems and you will have a better playing experience..Version: 1.1.10

Some good some badThis game is fun, and has a lot of potential, but they seriously need updates. If you get a phone call while playing then the audio stops working. Me and my friends randomly get kicked out of games, and the spot will immediately fill up, and you can’t get back to the table. They should also have tables that require people to have their audio on. If you don’t want to talk to people then go play Zynga. One of the absolute most annoying things is being asked to buy chips 5 times in a row every time you go to the lobby. That’s another reason you can’t get back to the table in time if you glitch out. All in all it’s pretty fun, but not deserving of 5 stars until they fix all the issues. We’re spending too much money for app to still be having these issues..Version: 1.6.9

My issues1. you take money and don’t offer a pay system to withdrawal 2. I’ve had glitches from loss games due to a connection issue. Not on my side as it’s a privately owned wifi. 3. The abusive players can’t be dealt with a complaint process. 4. Some serious upgrades are needed There are scammers on here that have figured a way of reversing their loses. I won a hand of 12,000,000 and the money went back to the loser. Serious rules and bans need to be put on here..Version: 1.3.0

So much potentialAs strictly a poker playing app, this is not a good app at all, as detailed in many other reviews. There are disconnection issues, inability to change chip counts on the fly during private games, no flexibility in taking longer to make decisions, etc. For anyone who really wants to play and learn poker, this ain’t it. The only reason this app is good is because of the interface and seeing the people/friends you’re playing with. I cant find any other app that does that. From a practical poker perspective, it’s not good at all though. My friends and I decided that we would use a different app for the poker side on our tablets and just use zoom / Houseparty / google hangouts to interact during it. Hopefully this app stops being so money hungry (I.e manipulates situations so that people have to buy more chips, no flexibility) and makes it more practical and then I will be back..Version: 1.1.05

PokerfaceAre like any other games. Rigged or hacked games, not about skills..Version: 1.1.50

Getting kicked out of hands and loosing chipsThis game keeps kicking me out I have iPhone 10 to spend money to loose chips from getting kicked out and when you do complain they only give you a little chips only after you lost over 100 millions and even billions for them to give a little while they still investigating after explaining what hand you lost and got kicked out and after explaining the time exactly you don’t get all your chips back they only give you a little and cross examine you complaint. It was so much better when the game first came out with no kick outs every time they upgrade/upgrade the app and fix it it is still the same problem a lot of people complain about getting kicked out this game is less enjoyable especially getting kicked out a lot in middle of hands and loosing chips scared to even put a bet out there just to loose this why i don’t play the game to much they need to fix this problem immediately or go back to original settings !.Version: 1.1.05

Good and BadOverall this is a lot of fun to play. It’s obvious the algorithm used is a little off and there are times where the game glitches and your bet is counted as a “check”. There have been several times where is two subsequent hands, I get the same 2 cards. Statistically that is super rare, but it’s fairly common when playing this game. Plus when you win, they siphon off a small percentage from the winnings, so I probably wouldn’t pay actual money to play, that’s just me. It’s good that you’re able to track your friends and play with them- privately or publicly. The game gives you a quick heads up if you have a good hand. Still worth playing; you will win some good hands and lose some as well..Version: 1.5.4

ClunkySince the game has been updated it is so clunky I have lost 200 million in chips as a result of this. It will bet for you and fold for you at random times. I went all in with an unbeatable full house and the cards were flipped and I had won, then nothing happened for 30 seconds then all my chips were gone. It’s hard to stomach when every 2 seconds a screen pops up trying to get you to buy chips. Very average!.Version: 1.1.92

Very ScepticalThis is a fun app with upto 5 friends. It’s a shame you can’t have 6-8 players but I assume the app would coupe with the strain from that many players. A big issue with this game is the amount of juice that app take from your battery. This has to be due to the use of the camera. If you have more than one person in a room playing at the same time, one of use has to mute the mic to avoid a high pitch sound feed. Any free to play game that constantly nags you to spend money on deals and offers for more credits leave me very sceptical. Yes this might be RNG certified but there’s many ways this can work and not necessarily just for the cards in play. There is clearly some manipulation here, making people want to bet more so they lose more and potentially buy more! Like I said, this game it a bit of fun with friends. Use it to learn the game but then arrange your own poker night where you can socialise properly and know everything is fair too..Version: 1.5.4

Poker Crash - DO NOT PURCHASE CHIPS!This platform is decent but it continually crashes with no warning and if your in an all in situation you loose the chip. The app folds for you when it crashes. I contacted customer service initially and did not get a reply. Finally I got frustrated and made another attempt at contacting them and the customer service was a poor experience. It does not give you confidence if you loose chips which you have purchased because of a software issue and the app developer can not resolve the issue. Just got a reply from Comunix stating that they are willing to listen but they didn’t get my name right in the email and they did not give me instructions on how to resolve. The worst customer service I have ever had..Version: 1.1.19

Some upgradesApps is very good hope the developer can put some more features in it, like the option of up to 9 players and private tournament option would be nice too, let the host set the timers on the blinds.. please make that possible!!!.Version: 1.1.08

Customer unappreciated AppThis game has no love for their customers when I downloaded this have back in October of 2020 it was all fun and enjoyment. I made it to become a billionaire but then it turn for the worst as it seem to have put me on a losing streak and kept giving me losses. I’ve been trying to get back up since. I even paid for chips to get back up but the more I bought the more they made me loose. You would think they could cut you a break one a while to get you up but no! They are heartless and only want to make money and not give anything in return but a set up to fail. Today 5 months later I’ve spent almost a grand and finally caught a break and they want to claim glitch? They don’t care how I came up but thought best was to take all the chips I had played for and paid for and put us back to this morning when I put in hours of play time and was even given chips by another player which I told the individual I would give back. I took screen shots and hoping they have a heart to put me back to the billion dollar club. Sadly -Alex.Version: 1.1.94

Good but needs workPersonally I absolutely love the idea and concept of this game. However I feel there are a lot of things that need to be improved on before it could be a 4 or even 5 star rated. First off connecting and finding friends. They is no easy way to connect and play with facebook friend or friends from other platforms. Next once you are several of your friend are online there is not an easy way to collect everybody unless you wait in the lobby instead of joining up at a table. And if you do join a table the game starts running automatically weather your ready to play or not. The final and biggest option I feel is missing is the option to sit out a hand while at a table. Every other poker game or app I have ever played gave you the option to stay at the table but gave you the option to opt out of hands. It seems this is a basic option with any poker game so why not here? Overall though I enjoy the concept and the game and ability to connect and chat with others, just wish some improvement can be made and will truly make it a top tier game! pS also have found to have major issues with connectivity if you don’t hAve a strong enough internet signal or service.Version: 1.1.05

An excellent game with a lot of potentialThis is a game that allows players to play poker the old fashioned way, face to face, but in a modern way using modern group video chat technology. Though the game is still fairly new to the market, it has the potential, with the right team and the right changes/updates, to truly be out there with the best of them, and I would say, even outshine big online poker players like Zynga. As of right now, the game still needs many changes/updates, especially to its chip store. As of writing this, the rates to buy chips are just ridiculous. I’ve spoken with the developers and they are working on introducing a friends list, adding the ability to invite in-game friends to tables, fixing the bonus wheel, changing the current chip rates, etc. We will see what they have to offer, but as of right now, this is a wonderful game with so much potential. I look forward to returning after the future updates and changing my rating to 4 or even 5 stars. I’ll tell you what, I don’t even bother playing any other poker app anymore, because nothing beats being able to not only see but hear the other players at the table whom you are up against. It is as close to playing at the real tables as you can get, but without the risk of losing your hard-earned money..Version: 1.0.38

Rigged handsHands are figged 100 % .. its so fake its not even funny ..Version: 1.6.9

Not happyThe application turns off after few minutes of playing everytime. I could be in a all in winning hand. It’s frustrating!!.Version: 1.1.03

Good idea, needs workI do like this idea very much. The concept is brilliant. Now you need to fix the audio issues and connectivity issues. Also, ease up urging users to invest real money into the game for play chips. I know this profit-generating model is common for a lot of poker apps, but this isn’t like other poker apps. Until real money play is legal everywhere, people should be incentivized to join in and play and have fun for no money at all ever. Later on the option to play with real money should be available like we had back in the heyday of online poker. The ability to get a live read on someone playing poker anywhere from anywhere else is a wonderful powerful gift that all of the scientists, developers, engineers, etc. who also love to play poker would agree should not be taken for granted. Polish this and I will spend money just to be able to play on this app. Go ahead and make it better and it could be a 5 star. Also scrap the Facebook integration. Build an easier way to connect with your friends without requiring access to Contacts. Allow users to test their audio feed connection so they can modify the sound levels of their tv or music so they can be heard. All I could hear were garbled echoes of my own voice and even turning off game sound fx didn’t help. Thanks for reading..Version: 1.1.08

Customer service very bad bad connectionImprove a lot but The app keeps knocking you out every time you have good hand it seems to be rigged but they say it’s not and when they say they will reimburse your chips if it ever happens again surely they can check on their system how many times the computer knocks you out but When you have this problem they never reply back to you It seems like they do it to make money out of you so you could buy more chips in order to stay in the game When you try and send a review it needs a nickname otherwise it won’t allow you to send a message where ever you try and type in as a nickname it says he has been taken seems theydo anything possible not to contact you I hope they can prove me wrong it seems like it will take years for that.Version: 1.1.10

It’s okayPretty neat not bad alright cool okay not bad pretty alright pretty not bad pretty okay.Version: 1.6.6

Good but FIXED to make moneyIs a good game and platform. Would be better if you could permanently turn camera off. But my mine gripe with this game as with most online poker games is the frequency of crazy hands. How many times I have had a straight or flush and lost to full houses on the river!! It’s like any gambling, gives you a few wins then suckers you!! By which time you’re hooked and yep you pay to play by buying chips!! I haven’t bought as yet as not that easily sucked in but you should be aware this is FIXED online poker not real poker!!!.Version: 1.1.10

Bait and switch pokerI used to play this game a lot in the beginning. At first you gladly welcome all the flush chasers, straight chasers, and river rats because the game doesn’t appear to cater to them. So you win some really great pots and then BAM! You suddenly begin losing to the worst players ever created. And you lose over and over again to hands with almost no outs to win, to flush chasers that go all in pre-flop, flush and straight river rats until your broke. Then in comes the sales pitch... buy our chips! And those chips are expensive. So you buy a few and then you win a few hands, then you lose it all again... over and over. And then you realize that the creators don’t let up on the nonsense. Within the last few months, I get on just to get a free spin then close the game. I don’t even buy the chips when they are 40% off. I have about 40 million right now but to me, it’s just not fun. The spins are more exciting..Version: 1.1.50

To poker faceWhile playing slots poker at 80 million dollars a spin it was supposed to payout a full house instead of paying it went straight to the cards being dealt.this happened more than once.and lots of times it says something went wrong.it seems that the player is getting robbed with out a weapon here 🙄.Version: 1.7.0

Fix the bugsI love the game but the bugs. I have notice that if a hand shows and I know I won it but sometimes it’ll give to the person that didn’t even have anything and give the chips to that person. I have notice that it doesn’t follow the hands that you give us and give it to the wrong person. When someone has a full house and the other person has just a two pair or one they would win the hand when I had a full house. Or when someone has a pair and the other person doesn’t really have anything put a high with no pairs what do ever shouldn’t when the game at all. If you fix this than my star rating will go back to 5 stars..Version: 1.7.0

SCAM. Do not payThis game is a scam. Any person who has spent time on a real table will tell you. The amount of Royal flushes, straight flushes. Flushes, and straights that happen are absolutely ridiculous. Do not spend money on this game. It was made by a bunch of con artists. While you’re playing for free, don’t rely on a 2 pair or below. More often than not someone will have the straight or flush they chased down to the river. The river is not your friend. They’ll catch it 2/3 times. I’ve made it down to the final tables with billions on chips in the pot. No matter how far you go, it doesn’t change, so don’t think that it gets better on bigger tables. Play below your means and you’ll be happier for it. I’ve had my fill of this garbage app personally. Thought I’d share to help those thinking of paying for anything.Version: 1.7.6

Fun app. Your kicker algorithm doesn’t work or is non existentFun app. Great way to hang out with friends casually. I noticed that the game does not evaluate your kicker during showdowns so it splits the pot instead of checking the kicker for an actual winner. There also seems to be an error in splitting the pot. How can I tie and end up with less chips? These issues should be fixed. There is also no option to show cards at the end of a hand and the hand review doesn’t show my starting hand so less helpful. Finally, your contact is sends me to a page that doesn’t actually allow me to contact you. In other words, your FAQ does not allow us to give you feed back or to contact you in any way..Version: 1.1.94

GoodJust bare goofs.Version: 1.6.9

It’s Morbin timeThe constant number of pop up ads every time you go to the lobby destroys the game. Do you really need 4 pop ups every time.Version: 1.5.4

Rigged handsHands are rigged ..Version: 1.7.0

Poker with live audio video chatI love the premise of this app. Poker with chat sounds great, but when I started using the app, it let me play with either camera, microphone, or neither. Now, it won’t let me play at all unless camera and microphone are enabled. I don’t want to have my camera enabled all the time, sometimes I play in my bed. I miss being able to play with microphone only. Also, it would be nice to have text chat in addition to voice and video. 90% of people never say anything and don’t really have their faces showing, which is fine I guess, you can’t force people to talk, but I used to talk a lot with just the microphone and no camera and now I can’t play anymore..Version: 1.7.3

Guest access won’t workRather not use FB to sign in, couldn’t get past the phone number verification. Never received a code after multiple attempts.Version: 1.1.05

This should be a brilliant app.At first I did love this game but I have become increasingly annoyed by the algorithm. I’m an experienced poker player and I can honestly say the cards that are dealt are not random at all! I could give a hundred examples of the bad algorithm but here’s a few. I’ve been in hands where we go 4 ways to the river and everyone is all in. Two of us have straights one has a full boat and the other with top set. I mean come on.. The amount of times you see players with full housers flushes quads and straight flushes is a joke. The game is not like this in real life. The algorithm is making everyone at the table thinking they have the best hand only to see a horrible bad beat. I had AK 3 times in a row the other day....It’s laughable. It’s a good app but needs better programming.Version: 1.1.19

Took my chips I pod for.!!!I purchased at least £60 worth of chips and didn’t get the first two purchases I would go into a game and play couple hands and then leave and it would send me back to the main menu and when there the chip balance would be 0 even though I just purchased chips. It has done this to me 3 times because I’m really wanting to play and it keeps doing this, apart from that the app and game is amazing and deserve a huge thumbs up. Please sort the app I have requested refund let’s see if I get my money back.!!!!.Version: 1.6.0

Not like real pokerA game where absolute numpties go to play. Never seen so many bad beats in my life. Being a free to play game of poker it is absolutely nothing like real money poker. The algorithm that writes the cards being felt favours numpties who don’t know how to play and those who spend money to buy chips. Good for a laugh but nothing like the real thing..Version: 1.1.08

It’s okU should be able to give your homies money to play. Fix it so it’s not only facebook people you can play with..Version: 1.1.05

ChipsBetter chip deals, and cheaper hehe.Version: 1.4.4

Money scandalWhere do I start this is a great social game that allows you to bond all over the world I am from New Zealand so top marks to that yet on the other hand I have spent up to $200 NewZealand money which we basically have to pay double the price for whatever it may be I enjoyed the game at first yet there’s a huge Money scandal in this that I stand by in wholeheartedly. Once you become a frequent buyer I believe you are targeted I had hands that were unbelievable yet someone had better I didn’t win one hand after buying big I bought chips thinking I had a shot I’m not spending thousand and thousands on this game it’s not worth it.Version: 1.7.1

TerribleWorst customer service ever nobody contacts you when you’ve been scammed have to rely on banks to get money back as the game doesn’t answer you complete garbage.Version: 1.6.9

John DSo much potential! You need to listen to what the fans want though. 1. Is there any reason we can’t have 6 or more people on a table? I get that it may be allot of traffic but I’m sure you could push to 6. 2. It would be nice to have the option to open a table with friends and have it locked so that more people can’t join when you want to have a game with only invited players. 3. I’ve been kicked out of a hand for no reason a fair few times now losing me allot of chips?? This is a big problem which needs fixing ASAP. 4. Why can’t we have the option to turn the camera off? Most resort to facing it at the ceiling or putting something over the camera. You should at least be aloud to turn it off for over 5 mins whilst people use the toilet. So not bad.. I will probably stop playing if there are no updates soon but I’m sure you will listen to the users and make it happen..Version: 1.1.05

Turning off timer or slowing it downMe and my mates used to have poker nights before the covidrama.. we chat, we drink and we poker... just at our own pace, chilled. As much as I understand the importance of timers in other online poker apps, I feel Pokerface should be a little different, because the point of having video interface is to allow each other to interact and chat and sometime not rush the game. Could you consider the option to turn off or slow down the timer? Also can we choose to buy in with everyone starting with the same amount of chips? Thanks.Version: 1.1.10

Don’t buy chips!!The game is rigged up to make you buy more and more chips. You can have the best hand and bet all in and all a sudden game glitches and your hands folded. Or the fold, bet, check buttons go all black while your in a hand worth millions and you can’t press any buttons and your hands folded. And when you contact them to tell them they make you go days back and forth and when you can’t exactly give them the exact time of when it happen they say we looked into it and can’t see what your talking about and then compensate you with 500k. Their scam is so go that they get away with it. Just saying play for free off free spins every few hours. Don’t put your hard earned money into it!! I figured after I sent u the King and 5 hand to email to get my 4.8 million back and you only compensate me 20,000 get real. Fix my account like suppose to with 4.8 million and I’ll fix this review.Version: 1.4.4

LiarThe event was “win with any flush and get 14M” I clicked and enter the room and won with FLUSH and did not get anything. Come on. Don’t even make event that you can’t promise..Version: 1.2.6

Too much advertisementI like the format of this game and application however I believe advertisements are too much !!.Version: 1.6.7

You will develop bad habitsCAUTION: Due to the high volume of action and the app’s pay to play scheme. I would advise against this app for anyone who is addicted to gambling or any other substance. I only suggest this game as social media app first, poker second. I echo some of the other replies here that based off statistical math you see entirely too many flushes, straights, successful set mines, two or more player with pairs pre flop etc etc. that’s why I say you will develop bad habits. The great thing about no limit hold em is that position, bet sizing, image, starting hand, all matter, but Pokerface’s algorithm really lacks the fundamental math to cement these basic concepts. They’ve effectively made a limit game, because every flop is an action flop even while playing five handed. I suggest downloading if you have no plans on playing for real money in the future, are a pro or seasoned player that wants something causal, or you’re looking for a FaceTime app with a poker add on..Version: 1.1.60

Good app but too many notificationsThe app works pretty well, as long as you have a stable connection. There should be a feature to turn your camera off for longer than 15 seconds when playing against strangers. The big issue I have is the amount of notifications. A notification every 4 hours to tell you your “free spin” is active, a notification every time someone you know is online, notifications about offers to buy chips. Honestly, I get about a dozen notifications a day from this app and that is FAR TOO MANY. To the extent I’m considering deleting the app..Version: 1.1.10

Great but can be superbDevelopers please can there be some changes where when you invite preferred friends or your own friends circle to play so that other people or friends cannot join that table. It’s annoying as if certain friends like to play on a weekly basis but then you get someone who just then joins your table, gets bit awkward. If there was a selection where you can just invite the players you want so that no one else can join that would be awesome and I’d give 5 stars..Version: 1.1.10

Don’t waste your timeIf you are thinking about down loading this game cause it sounds cool or fun DO NOT WASTE YOUR TIME!!!!! I will say it’s a lot of fun if it was ligit but ur gonna buy chips to later find out the charge your card way more then they sell them for. Then your gonna be playing and it will for ever freeze up and just say connecting, not to mention u could have money and be in the middle of a hand and it says connecting next thing u know it’s directing you to the home page and all your money has disappeared. I think it’s a great idea just needed someone a lil more honest and a lil smarter. But if your good with those issues it’s the game for u. Just wanting to share my experience with this app after thinking eventually they will correct or update the app so put up with it for almost 2 years but no they don’t. It’s absolutely rediculous..Version: 1.1.08

Where are my chips!?Why does no one ever get back to me. There have been several occasions when I have reached out with questions, concerns, and problems and I never heard a thing. The most important being losing purchased chips. I had over 300 million chips that I bought, not won, which is bad enough, but bought just disappear. Another issue is when there are “connectivity” issues. There’s no telling how many chips I lost or did’t win when sitting on a flush or even 4 of a kind and that pops up. There’s no way there were so many connectivity issues on my end. I also reported an issue with hands “folding”. Once again, I either didn’t win or lost many hands due to the system erroneously “folding” hands. I have reached out on several occasions asking to be reimbursed. Not even with money, but merely chip replacement which wouldn’t cost you a penny. I have yet to have be responded to on any of the issues..Version: 1.6.7

Unfriend/re-friendThe links that you send to your friends to join or become their friend, don’t work. Once you unfriend someone, you’re unable to add them back, even if it was by accident. No information available online regarding this issue either. Everything else is alright..Version: 1.1.20

Good but not goodThe game itself is absolutely amazing, and I’ve made a lot of friends on there especially during this Covid-19 time. We have already planned to all meet up which is a lovely thing. The very very down side on this app is getting kicked out during very big hands, I’ve started from few chips and have built up to over 5billion, this issue seems to be just with iPhoneS, my friends with Samsung don’t have this issue, you can be playing in a hand and it will just remove you from the table , intact it takes u out from the app. I flopped 4 of a kind of aces , and raised 700million to which the person called and on the turn it took me out. There was no way I was loosing that hand, the cards that was there was just impossible. And then again another pot of over a billion of which 500mil was mine, I’ve emailed them but don’t get any response which is a shame. Would be nice if someone would get back to me and give me the chips I’m owed!.Version: 1.1.08


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