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- 64.2SAFETY SCORE
- 12+CONTENT RATING
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Apple Music for Artists App Complaints & User Negative Comments 2024
Apple Music for Artists app received 99 complaints, negative comments and reviews by users. Have you ever had a bad experience using Apple Music for Artists? Can you share your negative thoughts about apple music for artists?
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Apple Music for Artists for Negative User Reviews
✓ Apple don’t support their own appI have an older iPad (2013) which is more convenient to view this app than my iPhone and I’m not always at home to view on my iMac. It seems Apple Music for artists is not supported any longer on my iPad. It still works fine and I can use many other Apps on it. Very disappointed Apple choose not to support their own apps within the working life of their own equipment. Other platforms allow download of an older version to at least view the app. Clearly a policy to get me to update my iPad, which otherwise works pretty well. That’s a very UN-GREEN policy Apple. I currently only use your products but you are punishing a loyal customer. Please reconsider..Version: 2.0.1
✓ How can I log innn!!!!????So when I saw this app I was blessed to install it but then when I installed it I got inside the app and then I try to log in but instead of creating a user, picture, naming the user as what I expected I just found just to share my password email and account info that is private! And I can’t see anything that says: “click here to start you’r account. So can you plsssss make and tutorial. PLSSSSSSSSS!!!!! Pls write back.Version: 3.2
✓ App has FrozenIt not allowing me to log in for a few days now. This is still a lot to improve with the app but over all did the job of letting me know how many plays I was get and the milestone cards helped with celebrating achievements apart from that the app needs work They need to do a survey with artist to what features we would like to see in the app.Version: 3.2
✓ “Update app”Says I need to update the app before getting in but it’s already up to date.Version: 2.0.2
✓ Not enough to doting optionsJust graphs numbers nothing special need way more editing option.Version: 3.1.0
✓ Mistakes in song data reportsSong data looks incorrect. What is reported on my insight data is different from what it says on the list of songs (like my insight tells me when I just reached 10000 streams while on the actual song data it’s saying 8034 streams. Also information of Shazam numbers are incorrect. My number of Shazam’s looking through Shazam itself is different when what is reported on this app. Fix the errors and it should be a great one..Version: 1.0.2
✓ Now it’s iOS16 upwards only!It’s not like Apple is strapped for cash is it?! Please make the ios15 compatible version available again like it was last week, not that it was comparable to Spotify For Artists anyway really, but you know it was nice to see how few people were listening to me (FYDStar) :).Version: 3.2
✓ Trouble with singing in with my Apple IDCan’t Sign In with Apple ID.Version: 1.3
✓ Bad analyticsI‘m better off just not knowing what my streams are.Version: 2.0.1
✓ Better than the original but still needs workIt would be nice if there was a pitch option.. maybe a few more statistics than given.:.Version: 3.2
✓ Won’t let me enter in my sign-in information in the sign in screen.When it brings me to a screen labeled “Apple Music for Artists” and below “Apple ID”, “Password”, “create new account” etc, it won’t let me enter in my details. Tapping the screen doesn’t bring up a keyboard for me to do so or anything.Version: 1.1.2
✓ Keeps saying update requiredI haven’t been able to use the app in months. It keeps saying update the app. And take me to the App Store where the app just says open. As if it is already updated..Version: 3.2
✓ Cant even log on… it’s frozenThis app used to work fine for me - then all of a sudden I’m logged out and cant log in as the screen seems to be frozen and it doesn’t matter where I press on the screen nothing reacts - So I can’t change the email or write in my password etc. 1 star from me.Version: 3.1.1
✓ Needs a lot more workHardly any of the tools available that should be for artists: no detailed stats for songs, don’t even do a yearly artist update like Spotify does. Would be nice to see some similar features across these artist apps but this is easily the worst one out there for one of the biggest companies.Version: 3.3
✓ Terrible UXThis is the most frustrating app I’ve ever used. You really need to work on connecting the social media accounts….I’ve been trying for hours and have had no luck. Brutal!.Version: 3.1.2
✓ Sign inThe only thing I don’t like is how you have to sign in every time you open the app.Version: 1.0
✓ Wrong playsSo I have distrokid an it is shown in Apple Music artist one of my singles I posted I had deleted it because it didn’t get the right amount of numbers I wanted so I deleted it. When I go back on Apple Music it never deleted my plays from that song. Now it always shows the wrong plays. I was hoping yall can fix this so it can be back normal. Thank you again..Version: 3.3
✓ Frustrating. Will change review when I can use it.So I got this app and saw that I needed to claim my artist page. I thought I had done that already when I uploaded our image via DistroKid, but I did it again. I’ve been in pending status for three days now. When you let me access my artist page I’ll be able to give a proper review of the app..Version: 2.0.1
✓ It could be so much betterHonestly there is so much that this service is lacking. More easily accessible marketing materials that are generated through Apple, More analytics, Access to Bio, Access to put an animated Cover or Profile video I could go on. Good app Apple should really have a dedicated team for this app cuz honestly independent artist like me are left in the shadows.Version: 2.0.1
✓ PLZ READWhat the heck?!! I’m not able to even sign in or type in my Apple ID or password. This problem might just be happening to me since nobody else seems to have this problem, but plz try and fix this. I’m going to release an album for my 100 subs on yt special and I really need to be able to release it on Apple Music because that’s one of the most popular music platforms, and I want to reach a wider audience. It’s not even doing anything when I tap the box that says to enter the email or anything. Nothing happens and the keyboard doesn’t show up or anything. PLEASE FIX THIS.Version: 3.0.1
✓ Can’t even log in any moreThe app just freezes on the login screen..Version: 3.3
✓ Needs a lot of work and better communicationI don’t dislike Apple Music as a platform, I think it’s easy to use and it’s a reliable source of streaming. The problem of this app lies in the problems i’ve had with getting support. First off, when i uploaded more music after a few months it created an entirely new artist page, leaving me with one artist page with my EP, and one with 2 singles. I asked them to merge this which took about 2 weeks (mind you it says 5 business days max). Now, you’d think this is where the problem ends but no. Now instead of having access to one page and not the other, i didn’t have access to my artist account at all. i’ve reached out to them and still have yet to get a response. it’s been another 2 weeks. Finally, when i did ever have access to the artist page, it was very stingy about a picture of my full band, square cropped, and fitting into the frame, so i could never even customize my own page. I think it has great potential to be more user friendly but i don’t expect the change any time soon, it was easier when it was just a website..Version: 1.0
✓ StatsCashes whenever I try to refresh my American stats/plays: other than that it’s a pretty good tool, just needs another update.Version: 1.0.2
✓ Horrible compared to Spotify for ArtistsLack of features, failure to change my artist name after months of waiting, and crashing constantly..Version: 3.3
✓ Artist Picture Guidelines Are B*llocksIt’s 2021 and you can only upload a custom artist profile photo if it ‘fits guidelines’ or rather is a plain profile photo. Creative anonymity? Not on Apple Music. They will only accept your face. Pffft..Version: 2.0
✓ I detest Apple Music for artist 😡I’ve installed the latest version of Apple Music for artist so I can claim my Apple artist account but every time I open the app,they tell me to update when I try to update on the App Store,it shows no updating button I thought my iPhone wasn’t on the iOS required to install the Apple Music version but it is,still can’t understand why every time I try opening the app they always tell me to update and when I try updating it shows no button for updating. It’s really disappointing 😤.Version: 3.2
✓ Add a “remove artist image” functionId like to remove my artist image but there is no way to do that!.Version: 2.0.2
✓ BugHey Apple, I am a producer posting on your platform but when I try signing into Apple Music for Artists, it doesn't let me click the password option and actually input my password to sign and and manage my account. Any ideas to why this is happening?.Version: 3.0.1
✓ Stealing Streams!!!WATCH OUT THEY HAVE TAKEN MY STREAMS OFF MULTIPLE SONGS FOR NO APPARENT REASON. WHEN I TRIED TO CONTACT APPLE AND GET SUPPORT THEY WOULD NOT EVEN HELP ME. ENDED UP DIRECTING ME TO SOME RANDOM WEBSITE WITH NO WAY OF CONTACTING THEM. I HOPE APPLE SEES THIS AND SERIOUSLY FIXES THEIR PROBLEM QUICK! I AM VERY ANGRY..Version: 1.2.0
✓ Someone with my name comes up as me!Someone with my name shows up on my music profile. They are a completely different artist! How do I fix this? Their song and photo shows up in my profile and now it looks like there’s 2 different artist with the same name. Ridiculous.Version: 3.3
✓ PoorPoor updates..Version: 1.3
✓ It's alright, but missing some important dataIt would be really nice to see statistics of entire albums, a feature that most other "for artists" app already have. Most artists care about the performance of a whole project. Apart from that, timescales should include custom date ranges for statistics. Good apart from these though!.Version: 3.0.1
✓ 1/8th of Spotify for artistsMid.Version: 3.0.1
✓ New ArtistThis a terrible platform for new artists. Cheers!.Version: 3.3
✓ Simply doesn’t work75% of the time it says “Temporarily Unavailable”, 25% of the time it cannot find whichever search terms are input - including direct Apple Music urls..Version: 3.1.1
✓ Streams and BuysI had 6.2k streams last month never saw a penny from it Even though the statistics are recorded Very faulty platforms are Apple and tidal.Version: 3.3
✓ App don’t workThe App don’t work anymore it’s been over a month now. the screen froze and can’t enter log in details.Version: 3.1.1
✓ Doesn’t even workI downloaded the app as i have one song released on a lot of platforms and wanted to review on how it was doing on apple music. As soon as i got onto the app and tried to link my artist with me it won’t let me even get to a page where i can do that and repeats everytime i try “We’re currently performing maintenance and cannot complete your request. Please try again shortly.” Ridiculous..Version: 3.3
✓ Not impressedWhy would you accept for iOS on iPad when i can’t even type in Apple ID. So bad. Improve, Apple..Version: 2.0.2
✓ Absolute garbageNeed to use this app to claim an artist account because the web system is broken or otherwise non-functional. Now I’m stuck before even being able to log in. Sign in fine, verify email fine, once I enter my credit card CVV for verification, app gets stuck. If I enter incorrect CVV, it says it’s incorrect. If I enter it correct, it shows a spinner for a while and then stops, not progressing further. Pure Apple garbage!.Version: 1.2.0
✓ Access is not approved or deniedI Have 17 songs on Apple Music and iTunes. I’ve been trying to gain access to my Apple Music for Artists for several years. I downloaded the Apple Music for artists app and then requested access to my artist profile. It says that I’m waiting for them to review my request but I never get a response. It says on google it shouldn’t take more than 48 hours. It makes no sense. My request will literally just sit there forever and it doesn’t get approved or denied. Over the last couple years I have tried deleting and redownloading the app. I’ve tried canceling the request and sending it again. I’ve sent the request and let it sit for several months and nothing. It still says the same thing. I’ve tried everything. I don’t know what to do at this point..Version: 3.0.1
✓ Needs updatingNot as good as Spotify For Artists….Version: 2.0.2
✓ It’s a start.Main issue for me is the graphs presenting data in the app are not labeled at all. It’s just a series of bars with no context other than the height of the ones beside it. The listener data is better, though still scarce. Good for an overview, but I still have to use the desktop site to dig into data..Version: 1.3
✓ Crashes non stop unusableI can’t even use it because it is so unreliable and frustrating :-(.Version: 3.0.1
✓ Good but broken at smallest font size on iPhone XI am very glad that Apple released this app. It is far more convenient than visiting the website. The only issue that ruins the app for me is the fact that if I set the system text size to its smallest setting it cuts off the last word of each “insight.” Fixing that would make the app far more useful..Version: 1.0.1
✓ Terrible app they just did he bare minimum.Came all the way to the App Store just to complain about how Terrible this app was they literally just did the bare minimum and siad here damn.Version: 1.2.0
✓ UnsatisfiedI downloaded this app to go over my artist page and customize it to my liking some how my page was deleted and I had to request my artist again my pic is gone and they are not showing any stats for my artist page at all I know I have some because people are showing me what they are listening to hope Apple can fix this issue.Version: 1.2.0
✓ Doesn’t work half the timeIt keeps getting stuck on the wheel of doom before it shows the data half the time. Doesn’t show that much data either..Version: 3.1.0
✓ Worst stat app of all timeApple is notorious for having problematic password requirements. Forcing users to use cumbersome password combinations, logging you out randomly, and not allowing you use past passwords all make this app a nightmare. Also, if you try to enter your iphone password, the app sometimes says its wrong. Zero stars for developers that have failed their users..Version: 2.0.2
✓ Make it FREE for Artists!Despicable that the ARTISTS who provide content to Apple Music still have to pay for a monthly membership. That’s just greedy and shameful on Apple’s part....Version: 1.0
✓ Horrible wish I could give 0 starsDoesn’t let me copy my Apple Music link into the search bar says We’re having trouble searching for artists right now. Try again later. And if I try to put my name it says no result my 2 songs are in both Apple Music and the App Store but I have no way to login to thta account the only account I can login In to is my regular Apple Music.Version: 3.0.1
✓ Not the bestThe stats are always 2-5 days behind. Never has current updates like Spotify has..Version: 1.1.2
✓ Embarrassing.The process of applying for artist access was so glitchy I had to try about seven times before successfully submitting..Version: 3.3
✓ Needs moreThe data you can view is pretty much as basic as it can get. There are no numbers on the graphs (typical Apple-esque), and you can’t even see what songs had purchases on a specific day. Needs much more detail to be useful as an artist..Version: 3.0.1
✓ BruhIt’s trash.Version: 2.0.1
✓ So bad it’s an insult to artistsI am truly shocked Apple has put something this bad into the world. That fact that it is supposed to be for artists and continues to be so bad speaks volumes. I try to claim my artist names (already a clunky/broken process) and it wipes everything I have entered, again and again, before I can finish. Either that or it doesn’t work at all because it’s ‘undergoing maintenance’ which, sometimes seconds later it isn’t. Then it is again a few seconds later. It’s really a mess. I’ve been trying for maybe four months now. I can’t comment on what the content is and if it’s any good for artists because I’ve never got in..Version: 3.1.0
✓ App Needs FixingThis app needs to be fix cause I’m trying to login and I can’t. It won’t let me login.Version: 3.1.2
✓ Still a way off Spotify for ArtistsDoesn’t show live streams, feels a bit clunkier compared to SFA. Can’t create playlists for Apple Music, in short there’s loads of features missing that could be added to compete with Spotify. Apple has the facility to do it and could improve it ten fold..Version: 3.0.1
✓ I’m not sure where they are getting their screen shotsThe app looks nothing like what Apple is showing in screen shots. The app shows me, the number of plays, Shazams, song purchases, avg. daily listeners, and some milestones. There is nothing that shows the impact of playlists or tracking Shazams. It would be nice to have an app that helps artists promote their music on Apple’s platform that seems largely skewed toward big money established artists, and doesn’t seem interested in independent musicians..Version: 2.0.2
✓ HRubbish.Version: 3.2
✓ Doesn’t workTotal rubbish. Doesn’t do anything. All I see is the bands I manage and the only thing it lets me do is have the ability to remove my access from the band..Version: 1.0
✓ AccessBeen waiting for multiple weeks now for access to my artist page and its still pending. ridiculous, sort it out..Version: 1.2.0
✓ Too MinimalThe app is pretty good at showing data of where your getting plays from, but the other information is just too minimalistic. It just shows a bunch of bars with no information on them so you have no idea what you’re looking at..Version: 1.2.0
✓ Ok But Not OkIt works well. I love Apple Music. But a couple problems, first of all I would like to be able to add the description and birthdate. Second it would be better if you could further see the listeners and etc. Also after about a month it froze so I signed out. But I couldn’t get back in because it showed my email but I couldn’t enter the password. I deleted the app and downloaded it again and it was still frozen please fix the problem..Version: 1.2.0
✓ Was at the start Freezes and UnresponsiveFirst thoughts: Completely frozen on the image upload part! Also was showing it was temporarily unavailable! Also doesn’t take advantage of features like dark mode! There is not a lot that you can really do with this app yet. Like how about cover photos for example like overall there’s more that needs to be done for artists it’s still a very closed ecosystem in a sense. It’s still slow and no dark mode!.Version: 1.0.2
✓ DO NOT DOWNLOAD!!Where do I start? First of all, if you have any issues with them there is absolutely no way of contacting them. They have no email or contact number for support listed anywhere. Secondly, they tend to drop your streams for some reason. Every time my streams go up the next day when I check it has dropped again. I wonder why? It is not worth the headache, please find another app or third-party distributor to count your streams and analytics. Thank you..Version: 1.2.0
✓ It is frozen at sign in pagePls fix this.Version: 3.2
✓ Very disappointedTried to sign in to claim my artist profile however it won’t accept my passcode.Version: 3.0.1
✓ Every time I upload an artist image it says upload failedEvery time I try to update my artist photo, it said “upload error”. Please fix this..Version: 2.0
✓ Bad AppThe app will not let me register my details to prove who I am, so the app is useless. I cannot claim my artist pages because of this. Waste of time..Version: 2.0
✓ Fairly pointlessThere’s not much of use here. Not as good as Spotify for artists by a long way. Also other artists titles appear on my artist page despite weeks of trying to have them removed..Version: 1.3
✓ It’s fineThe app is okay for its one function: telling you how many plays you get, and where (country/city) those plays originated. Where it lacks is kind of everywhere else. I get a decent amount of plays from apple, and sometimes I see massive spikes in plays but I have no idea why or where they came from. Was I on some playlist? Was I on apple radio? Was I the next song after some other artists album ended? Spotify breaks down your demographics by age and gender, which is also handy. You can also submit songs to playlists on Spotify, whereas Apple I guess is only pay to play. So yeah I can see the plays, but it lacks any kind of information that would actually help me find and grow my audience..Version: 3.2
✓ Essential to have but a underperforming appThis app is essential for anyone who is trying to grow an audience and analyze their musics performance amongst fans. Unfortunately the app is very glitchy, it takes a decade to load for the simplest things. Which their is no reason as to why this app should need anymore than two seconds to load. The interface and maneuverability of the app needs a major overhaul, it is outdated! I would love to fundamental improvement to this platform!.Version: 3.1.0
✓ Can’t sign inThe app has been fine and working great up until about a week ago when it logged me out for some reason. no problem i guess but now when i open the front page and press to enter email or password it does nothing. nothing registers, i can’t even type in my password. i deleted and re-downloaded, shut off my phone and nothing worked apple doesn’t seem to care about these reviews but on the chance one of the devs sees this can u fix it.Version: 1.3
✓ PlaylistJust wish we could see playlists that have the songs of the artist.Version: 3.3
✓ OkTook 4 days to let me in my profile. Won’t let me in my other account. The streams like to freeze..Version: 2.0.1
✓ Surprisingly poorThis app is surprisingly poor for Apple. The interface gives little useful information. I mean, who designs graphs with no numbers on the axis? That’s just bad. Little, if any, of the information available on the website is viewable in a reasonable and s subtle format. It’s pretty useless..Version: 2.0.1
✓ Not working at allApp has been saying it needs an update to use even tho its doesnt, it’s been weeks now and no change..Version: 3.2
✓ UnusableCan’t log into any of my accounts without being told my session has timed out or can’t connect..Version: 2.0
✓ Love the new features, but even MORE confusingI really love the new features that Apple has added for their artists app, but the user interface has just become more convoluted and confusing. The last update was easier to navigate and find/do things. This update has hidden more things in different sections that aren’t immediately clear for someone who is used to using different artist management apps for streaming platforms, they could’ve added the new features on the same page is, they’ve had before, without changing the navigation.Version: 3.0.1
✓ App is not launchingIt is unbelievable, I cannot login. For weeks station is the same. I’m not talking about passport username issue. Literally login page is like a static image. I cannot type password. I cannot change the username. It is displayed like image. I cannot tap on password changes. I am using it on iPhone 14 pro. I have deleted and made fresh install, no luck. It’s like a break. Does anyone else experience the same?.Version: 3.2
✓ Doesn’t work.I click on the band I manage (already claimed and verified) and the only option I get is to “Leave This Artist”. There’s no other options whatsoever. So what is the point of the app?.Version: 1.1.2
✓ No goodCan’t “update” this app no matter how many times I try!.Version: 3.2
✓ Review for Apple MusicTo dearest Apple, Why do you keeping forcing us to purchase Apple Music?? If you can’t provide a service with the purchase of iPhone do not keep pestering us with something for additional money! If i want to create an automation then you give an option to play audio on Apple TV but you say I need Apple Music subscription... doesn’t make any sense!!!! I used to love but this forcing something on users just bug hate it!.Version: 1.1.2
✓ Sign inIt’s not letting me sign In what is going on?.Version: 3.1.0
✓ Can’t login at allI cannot even write the password..Version: 3.2
✓ Doesn’t even let me log inI tried to log in and I received the message that my iCloud account is locked. I changed my password and updated everything and it’s still locked. When choosing the forgot password option, it will not send a recovery email and it says that my birthday is wrong. When checking my birthday in my iCloud account I noticed that it was the correct date. Somehow Apple Music for artists isn’t communicating with my iCloud whatsoever..Version: 3.3
✓ Frozen streamsFor 2 days now it has shown i haven’t gotten any new streams despite watching people listen to the entire track multiple times. Very annoying..Version: 1.1
✓ Love and HateI love the idea of getting your numbers right away. I wish there were more information or even being able to click on milestones to read it fully. Also dove deeper into the numbers like radio plays by location. The desktop version is a lot more intuitive. Uploading music videos and descriptions should be implemented. Being able to promote or offer promotions for your page or music would be Amazing. Wil_make_it Wil Make-it.Version: 1.0.2
✓ Says app needs updating but it is on the most recent updateKeeps telling me to update the app to use it, but i cannot update as i'm on the most recent version. useless.Version: 2.0.2
✓ Life is shortMy displeasure with using this app over time is volumes. All the money they made off music and they somehow are unable to give back This app makes me want to die Does not report correct data. I turn lifetime on and look for the lp purchase i made. And it says 0 zero. I bet apple music doesnt present correct data for ANY artist. smDFH. What do you need MORE money. What is your damage is the team leader more troll than human? Why would you not be perfect with the data. Or is it too easy for malicious employees hired on the side to muck data for whatever reason. Makes me wonder. Stupid image submission is evil. Doesnt display what you had just set. Cant correct it till that one is rejected. I couldnt access the desktop website as it would always auto run the app. LP purchases dont count as song purchases. What the #%$@ ever so you going to flash zero purchases on the year end recap when i know ive made album sales. Inept evil whatever. You need a new team leader that is human. You all fail..Version: 3.0.1
✓ Where is the real time sells report?In order for this app to be agreeable amongst artists and streaming companies there has to be transparency between the two. It is awesome that artists can see how many listeners and online streams we’ve received but it is much more important for artists to see how many sells we’ve received in any time period in real time. This will especially help artists that are paying money for marketing purposes. In other words, show the sells report in real time so the artists and or record labels know if their marketing dollars are working properly..Version: 1.2.0
✓ Doesn’t workLogged me out, screen has frozen, can’t even enter or change details… Dreadful.Version: 3.1.1
✓ Stuck at the login screen for a week nowIts been a week where I got stuck at the login screen none of the buttons working and just display my email and nothing else. As a billiondollar-worth tech company you’d think their apps would be at least somewhat decent but no. It goes to tell you how little they care about the independent artists..Version: 3.3
✓ FIX THIS PLEASEAs soon as I downloaded this app I was excited to start making my own music but when I opened the app I couldn’t even tap on the email or password buttons to start typing the only button I could tap and would work is the full screen button and apparently when I read through the reviews I only saw one other person have the same problem as me and it worked for everyone else PLEASE FIX THIS I WANNA MAKE MY OWN MUSIC PLEASE FIX THIS.Version: 3.0.1
✓ It psIt’s not letting me sign in it’s just frozen screen.Version: 2.0.1
✓ Bare minimum AnalyticsThe Apple Music for Artists app is a decent app. It shows you basic insights and highlights your achievements however, it does not compare to Spotify for artists app, which has an in-depth catalog of data analytics and insights about your listeners, which can act as a catalyst for progressive development as an artist. APPLE music for ARTISTS need to add LIVE listening to see how many people actively listening. They need to also add data regarding similar artists your audience listens to. All this key info helps the artists and is owed to the artist as they have equally helped to generate this data..Version: 3.0.1
✓ Frozen at sign inCan’t sign in. It’s been frozen at sign in for months now for me. Can view any analytics at all. Please fix this asapppp.Version: 3.2
✓ Keeps logging me outAnd the data is very basic..Version: 3.3
🙂 Apple Music for Artists Positive Reviews
Apple Music for Artists works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Apple Music for Artists.
⛔ Apple Music for Artists Problems
