Second Phone Number' App Negative ReviewsEverAppsLLC

Second Phone Number' Negative Reviews

4.6
4.6059 star

Total 73 Negative Reviews

Second Phone Number' App Complaints & User Negative Comments 2024

Second Phone Number' app received 73 complaints, negative comments and reviews by users. Have you ever had a bad experience using Second Phone Number'? Can you share your negative thoughts about second phone number'?

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Second Phone Number' for Negative User Reviews

BadU can do anything without paying.Version: 6.3

Reporting for fake reviews.Scam, you can’t receive texts. Takes your money and then doesn’t work..Version: 6.3

Number GoneAs a lot of other people here are saying, I randomly lost my number one day, after my subscription had been renewed and everything? Really inconvenient. I don’t want to have to explain to contacts why I suddenly have a new number, and I may have lost some contacts altogether. Please just give the number back, and I will keep paying. I’ve already tried through email. If I don’t get it back I will not be using this app anymore..Version: 6.3

Truly horrible!!!!I don’t ever write a reviews but in this case I'm going too. This app is a piece of crap don’t waste your time or money. I paid the $9.99 a month for this app and I will not work what so ever and I have emailed their support staff 5 times now and no word back yet truly one of the worst experiences in my life and I just lost my baby brother 3 months ago no lie and that truly is how bad my experience has been.Version: 6.1

It was really good until a few days agoA few days ago I switched phones and as a result I lost my phone number on my old phone. After, I was charged extra for a new number twice, but this number was not the old one. I’ve been trying to contact customer service for the last three weeks but no one has been able to get me because getting my old phone number back is really important. Recently, I have been really disappointed with the way the app has been running..Version: 6.3

Where the heck is my number!I paid in full for the number that I wanted back in Sept 2020, which was about 5 months ago. This is my business number, meaning all of my business info is attached to this number as well as this number being on business cards, website etc. On at least 3 maybe 4 occasions, I’ve been waiting on a call or text from a business entity mind you, and I never got the call or text, because it was as if my number never existed! This problem always seems to correct itself, but not when I need it to! If I hadn’t invested so much money on things that include this number, I’d find something else! Not delivering what you’re supposed to deliver, once you’ve been paid, is called stealing! I simply need my number to be restored! A Carter.Version: 5.9

Lost number?I have a number and I have been paying consistently every month for over a year. I use this app for a business as I don’t want to share my personal cel #. I just opened the app and it is asking me to buy a new number. I can’t use the app with my existing number. It’s like the app forgot my number and is acting like I don’t have a number. It seems like the app just disconnected my number. There is nothing I can do in the settings to fix the issue. As I said, i I use it for my business and I am afraid to lose the number. I email support yesterday but I haven’t received a response yet. I really hope this issue can be solved..Version: 6.3

I wish I didn’t download this appI’m only able to receive a missed call and can’t even see the number and now it’s a little to late this phone number is on my business advertisement everywhere I’m losing business and money bcs this crappie app I don’t understand how they got so many good reviews it must be fake from those overseas reviews farms when they have hundreds of phones and they mimic traffic Bad business the worst part is that I can give you only one start I wish I could give less.Version: 6.3

HeyWill not let me make calls or send messages that happens?.Version: 4.2

CarefulI’d be careful with this app, their free trial charged me after an hours use. I don’t think they understand what trial and error means. AVOID.Version: 5.5

SCAMThis app is a SCAM, I lost all my text msgs history, when I tried to renew after the trial, I thought all will be restored but it wasn’t! I lost all!!! I want my full refund otherwise I will file a dispute with my credit card company and also with BBB.ORG.Version: 5.9

Not worth $5 a weekI used this app for less than 24hrs which they claim the first 3 days are free (lie I got a bill from Apple for $5 already) and within the first message it kept alerting me telling me every time I tried to send a message to “edit my text” because of cuss words etc. if I’m paying for an app I should be able to write whatever I want in my own “discreet” messages right? There are plenty of other CHEAPER apps that are way better. Don’t waste your money..Version: 5.8

Texting off.I have been using this app since february, in the beginning it was ok, no problem, but later, for the last two months I couldn’t send messages or respond, i tried to reach out the developers, but no phone numbers provided, i wrote to tech support a million times, but useless. Please contact me, or fix the texting issue..Version: 6.7.3

Poor customer serviceI got this number for my business, paid for the yearly subscription having no idea it limited my calls and texts. Now I have it all on my business cards and website, I recently bought an account with another provider. Tried to get this number ported in so I could still get the calls and I can’t because no me here will respond to give them permission..Version: 6.4

Decent but has issuesThe interface is not intuitive and it acts glitchy at times. For example, their is a substantial lag on sending/ receiving texts. A second issue is the short daily talk time limit which they don’t mention about in their app description. Based on my own use it is 1500 seconds (25 minutes). The final issue I had, which is the most serious, is that the number I had paid for is gone. It simply vanished. All the texts are gone. I didn’t delete the number. The app is functional but it has issues and the beware the number you purchased disappearing..Version: 6.3

Yearly subscription active but number deleted. Why??I have been using this app almost for two years and yearly subscribed since day one and recently my subscription for the next year but I noticed that my number is deleted. Why???? My account is still active but I’m missing my number where is my number why cannot access it where I cannot make calls why I cannot receive calls what happened I sent you guys several messages through emails but no reply. It’s been 2 months. Why???? It’s my hard-working money. I did not subscribe for weekly or monthly I did yearly and that’s a lot of money right there. Give me my money back. Or fix this issues..Version: 6.3

RIPOFF!!! DO NOT USE!!!!DO NOT BOTHER!!!! Had a number and yearly subscription for a couple weeks which then got deleted! No reason. No reply to this day from tech support. About 2 months after a negative review I was asked via the developer through Apple to resubmit the issue to tech support so they could address the problem. I did so. STILL NO REPLY after weeks, months!!!!! Unbelievable arrogant disregard for customer satisfaction. Total arrogant JERKS!!!!.Version: 6.3

FRAUDULENTI paid the $9.99 subscription but when trying to call was told I am out of minutes and have to wait 24 hours to call again. Used less that 15 minutes. Cancelled my subscription, but can still use the app for one month. I deleted the app then redownloaded, pressed restore purchase and it says I don’t have any!!!! Emailed them, no response. Going to my bank and will have them deal with you since your app rips people off. Tried getting a refund and nothing has been resolved..Version: 6.7.1

ScamOffered 3 day trial but took money from account. You owe £9.49 please..Version: 6.3

RubbishDelete.Version: 4.3

My number was listed as a scam phone numberI wanted a 2nd phone number for business purposes and when I got the number I called my wife to test it out and it showed up on the caller Id as scam likely. When I asked the app administrators about it they said there was nothing they could do about it.. I figured it was probably new and should wait for my number to fully register, so I waited 2 months and nope My number is still scam likely. DONT WASTE YOUR MONEY ON HERE!.Version: 6.3

Bought a number , had business cards made and now the number is goneI purchased a number on this app for a new business venture. I went and had business cards made and sent up other accounts with this number! Now when I pull up the app it’s saying there is no number found. I have contacted customer service through email and haven’t received any reply. DO NOT WASTE YOUR MONEY! Go with another app!.Version: 6.3

Lots of fluff, none of the stuff!!!On the surface this app seems good. For context, I did purchased the monthly subscription. The calls are clear, very distinctive when a call comes in on the line from the primary number. Here’s where the wheels fall off the bus. It’s easy to lose your number (without warning) and once it’s gone you can’t get it back. As a result, if you are like me, and other reviews I’ve seen, you lose access to information. Also, the credit system is unexplainable. It makes zero sense. There is only an email for support and no one responds to emails that are sent. Save yourself time, money and aggravation. Look elsewhere for a second line..Version: 6.6.1

Absolute garbage!Absolute garbage app. I was hoping to use it for my business but it is utterly useless. I had several conversations via email and they could not help at all. Incoming calls go mute after 3-5 seconds. Text message won’t sent and it will say that some letter or punctuation is similar to bots and you should remove it. 15 tried rewriting a text message and still a fail. What a utterly horrible experiment waste of time and a lot of money as I put this number on promotional material for my business thinking and reading it was a decent app. After realizing the number was absolutely useless I tried to port the number to a different line and that was impossible. Now my graphic work for my business promotional material is all wasted and I have to spend thousands of dollars again to do all new promotional material with actual useful second number app. Very disappointed that customer service was useless to help me solve the problem.Version: 5.9

Why are my messages disappearing?Why are my messages disappearing after I paid for number ?.Version: 6.3

Deleted my numberHad the same number for almost 4 years and then they just deleted it and said I could never get it back. Unfortunately, all the history in the app was also deleted. I used this for business so I had to change my business number and notify all my clients. This made me look bad and was an extreme inconvenience. Will never use this app again and cannot recommend it if you actually want to keep the number you pay for..Version: 6.3

It used to be good...I am a teacher so I like to have parents be able to text me since it is easier for a lot of parents. However, I do not want them to have my personal number and I like to option to change it at the start of the new year. With distance learning it was even more important to be able to talk to parents. Well a few weeks ago I went in since it had been longer than normal between any parents texting or calling and I had deleted the number. ALSO it deleted all the messages I had with parents!!!! Not only did this make it so parents could communicate I also lost all proof of reaching out and communicating with families something our School District is Asking for proof of. I tried contacting Second phone and got no response. This is a terrible app and I do not recommend it if you want something reliable..Version: 5.5

This app is so creepyI was trying to get a new number for work which i came across this and got it . Subscribed and everything was okay I hadn’t even started using the number to make phonecalls or anything let alone give the number out. Out of no where i keep getting random messages from a number i didn’t even know which to me was weird and scary at the same time. Cos i feel like I’m being watched . And just this morning another number texting me so i have decided to delete the app never again ..Version: 6.3

I was charged 9.99 . It worked for one day.I checked for updates ... there was none. No number to call to get support . The next day I tried to text ... kept saying invalid number . Which makes no sense since it was saved from the day before . I tried calling and it kept doing the same thing and closing the call screen . Definitely do not use this app. Now I have to try to get my money back. This is rediculous ..Version: 4.2

Doesn’t work !I Purchased this app and paid for the full year. Wondered why I was not getting phone calls from my new business and found out people were calling in and it would immediately go to voicemail. They could not text message. I did receive one phone call after the customer attempted five times, this is a bad impression to give a customer, not being able to be reached. It’s the opposite of good business I am, hopeful I will get a full refund..Version: 6.6.1

3 day trialGood morning, the app has been pretty useful however I did not intend to use it for long. The conditions clearly stated a 3-day trial in which i opted for however after that it took some money from my account wrongfully. I have cancelled the subscription already. Could you please give me my refund..Version: 6.3

Not good to use as a business numberI paid the $60 subscription for the year and it was the biggest mistake that I could’ve made. Yes affordable however a waste of money. To use the text message feature is very slow and there is as a major lag when trying to text or respond to text. When clicking the text screen it takes a whole minute to load, furthermore, don’t dare click the screen multiple times because you feel that it isn’t loading . The screen will slowly load as many times as you clicked it.I’ve been getting spam calls since I’ve had this number. And when you answer the calls they do not say anything. From what I could figure gather about the app, it automatically generates computer calls to your phone to prove that to use the service. This is a true review from a real person. I would have loved to been able to contact the developer of this app so that we could’ve discussed this and maybe come to some type of agreement before I had posted this horrible review but there’s no way to reach the developers..Version: 5.8

Texting limit and really bad user experience.This app is the worst thing I have ever used in a this era. 1. They don’t tell you that there’s a limit to texting when you pay for it. It has a 1000 out-going daily texting. Once it hits that, you can’t text anyone anymore. You can receive messages, but can’t reply them. It’s really annoying. 2. The app is terrible with user experience. Once you receive a text and try to click on the notification, it takes you to the app. But when you try to refresh the messages page, it hangs. You will have to wait for it for max 30seconds before it can be operative for you to refresh messages. With my experience so far, I’m just waiting for my subscription to run out so I can switch..Version: 5.8

Voice calls are limited with paid plan!!I have been paying for this app by the year and thought is was an acceptable price for the features and benefits of having a second line. I used the phone for outbound calls a few days ago and got cut off in the middle of a call stating that I have reached the maximum number of outbound voice calling seconds. I was on the phone for less than 2 hours and would have to wait until the next day to be able to call out again. I emailed support asking why is there such a limit for paying customers and have yet to get a response. This will be the last yearly renewal if I can only use texts and have to count the seconds that I am using voice. That would be a waste of time and money..Version: 6.5

Help me outPlease how can I continue using this app on my iPhone 6? My subscription is still very much intact and I don’t have iOS 13.Version: 6.6.1

AwfulI pay a subscription but am limited to 50 texts per day?.Version: 6.3

You have to payWhy do you have to pay what the heck.Version: 6.3

No NotificationI’m Just so disappointed that I couldn’t get a Notification when I get messages Sometimes I don’t know when friends message me on the App Pls I need a Solution to this.Version: 6.3

UnreliableCan’t delete text messages. Got first three customers ok, kept getting more notifications on getting texts, but nothing was showing up outside of the first three I got. App is limited! Uninstalled it thinking it was hung or something wrong, lost the number I paid for and had to get another causing me to spend an hour updating my ads. Finally just ditched the app and decided to use my real number instead! Don’t waste your money!!!!.Version: 4.3

Unable to restore my Purchase/SubscriptionFirst time in having this issue with this app… I just paid for a subscription and now it can’t find subscription when I try to restore how can I fix this I already deleted and installed the apple multiple times but it didn’t fix the issue.Version: 6.3

Waste of moneyTakes you money and don’t work.Version: 5.8

Why would I want an American numberStupid app..Version: 5.1

ScamKeep showing auth key required. Paid for useless stuff..Version: 6.3

Bad serviceWhen you you charge for a service then customers expect support when having issues within the app!! SMS conversations are not showing up in the app please respond to my emails and help me resolve it!.Version: 6.3

Poor Product and Lousy Customer ServiceI reached out almost 3 weeks ago because after my subscription auto-renewed my 2nd phone number stopped working. I have printed marketing materials with my 2nd line phone number and my clients are people that need supportive services like healthcare and housing. Some clients only have my original 2nd line phone number as a way of contacting me. I’ve waited patiently for a followup on this matter and now have to leave this negative review and will be also following up with the Better Business Bureau..Version: 6.3

App doesn’t alert you when receiving a call- useless!App downloaded fine and I was able to make outgoing calls. However, when I received a call my phone screen was still blank and my new iPhone X just vibrated. The only way to know or see the number that was calling was to launch the 2nd line app. Can’t you make it so that it appears on your screen like a regular call? Cancelled my trial subscription due to this fact..Version: 4.0

All Good till I had to redownload the App.My phone got stolen which was a hassle in its self, but 2nd phone number is ZERO HELP. I tried restoring purchases, reinstalling, emailed support. I’ve heard nothing back after a week of not being about to have access to my business number. This number is on all paperwork. I don’t know what else to do. I need that number..Version: 6.3

My number got delete for no reasonsUse this app with a generated local number for business about a month that I'm about to subscribe for a whole year. To my surprise, my number got deleted and the app keep telling me to continue with a new number. No local area number are available either. I'm frustrated as I have important client informations and important conversation that still going on there. Now I have few business account that won't grant me access until they confirm my identity by calling my already deleted number. I want my number back or at least give me few days to get all my information from there and you can do whatever you want. Please email me and help me resolve this problem..Version: 5.4

Not for small businessesThis is a very basic app to just receive and send calls and texts. It does not have any additional features. Even basic features like voicemail. I would not recommend using for a small business because you cannot set up a customized voicemail. Unfortunately I paid the annual subscription in order to save money however I will not be using this for my business so I actually lost money. 😒.Version: 5.8

It could’ve been greatThis app was awesome until three days ago. I have paid for the premium package and literally had zero issues for almost 6.5 months now. As soon as I started getting extremely comfortable with this app and of course had gone through so much to keep my information discrete and private by using this app and the same number that once again I had paid for. And now I have paid quite some money now to use this app and the same number that I wanted. And all of a sudden I go to open the app and they deleted my number. I worked so hard to get this number and the type of work I do which is kindve hard to explain on here but that number meant so much to me and now all of a Sudden it’s gone. I did not delete that number I can tell you that for sure. This app would be an outstanding 5 out of 5 stars if this didn’t ever happen and that would be an insult to this app bc it did deserve so much more until 3.5 days ago. I now have lost so much money, contacts, information and that info was key, and just so much hard work into this and now they deleted my number for what reason I don’t know why. I wish I could get that number back and they should give me that number back but because of what they did they only deserve 1 out of 5 stars now. If they can get me my number back that I had for so long I’d be glad to erase this post and give them the 5 out of 5 they deserve but until then it’s only a 1..Version: 5.4

App doesn’t work and won’t let me unsubscribeThe app isn’t working and it’s not giving me the option to unsubscribe and I don’t want to pay for an app that doesn’t work!!.Version: 6.0

Terrible app, charged while using a free trialI thought I could use this number for an sms verification (and it has a free trial so why not?) but it didn’t work and I was charged during the trial. I was willing to pay for it for the month to use the verification but it didn't even work. They also charged me during the trial period. I’ve immediately removed the subscription and contacted support but have gotten no help so far. DO NOT DOWNLOAD THIS APP IT IS A SCAM!!.Version: 6.3

Bad‼️‼️‼️DO NOT GET‼️‼️‼️ NOT FREE.Version: 6.3

Not goodIt’s only for US and Canada and for rest of the world there is massive amount to pay , secondly you are allowed to chose only given few number from list , you cannot have your own number, so not good.Version: 6.7.3

👎🏼It may text & call ok I’m not sure because the one thing I wanted to use it for will not work and that’s with a purchased package. It will not send a photo no matter what the size of the file. To make it even more complicated; on the app interface it appears to be sent but it is not coming in on the receiving end. I know this because I had both devices in my hand. So if you think you may ever want to send a pic, don’t waste your time here! They should get rid of the attachment icon completely so at least you won’t have a false indication that you might be able to use it. App will be deleted...Version: 6.3

Daily limit textingThis app needs to be increased in terms of daily texting limit, this app should not be restricted to a particular texting limit because alot of people needs an app like this to handle their daily business work load on it but since it's restricted on a particular limit then it won't be recommended to people like me cos it's useless untill the daily texting limit is increased more than 100 of not unlimited.Version: 5.9

Its uselessI downloaded the app from the App Store and started to set it up. After I went through the tutorial a screen advertising the premium came up. I thought that I could just tap a button to get out of it, but I couldn’t. There was no X button and when I tapped on restore it didn’t work. Nothing worked, so I deleted the app and downloaded it again because I thought it was a fluke but it wasn’t. It started happening again and again but I could never get it to work. This might have been a good app if it actually worked..Version: 5.4

Number already in useI just got a new number to use on a site and it said number was already in use..Version: 6.3

Don’t use SCAMThis app doesn’t work.Version: 6.3

BEWARE You're limited to 50 text messagesI thought it was an alright app, it did what it's supposed to do, until I am texting back and forth one day, and all of a sudden a message pops up, telling me I have reached my daily limit of 50 messages! HELLOOOOOOOHHHH DEVELOPER??!!! I would totally understand if you limit text messages for trial accounts or free accounts, which you don't offer ... BUT SERIOUSLY, I have a PAID subscription!!!!! Then again, even with a paid subscription I would maybe still understand the limitation ... BUT AGAIN, HELLLLOOOHHHH DEVELOPER????!!! You obviously must have forgotten to properly disclose this limitation in your App description, or in the App itself, as there is no mention of that, and your paid subscribers have to find out when they are in the middle of a text conversation!!! I mean cmon what kind of crap is that?! You advertise to use your app and service for business, well how is a business going to explain that they are out of text messages for the day. Plus I wouldn't even be able to warn my clients that I will answer a couple more texts, after that we'll talk business again after I am allowed to text. I don't usually write reviews, but since you don't disclose the limitation of limited per day texting, even when one has a subscription, I feel it's important to let your future customers know. Buyer beware because ......... ((((Sorry, i couldn't finish the sentence because I reached the word quota for this review))))).Version: 6.3

Zero Customer Service & No Way to Transfer!I have reached out over 12 times throught a 4 week period to the only contact info they provide (an email, no phone number is available anywhere) and they will not reply or pvodie the account number for hte phone number they assigend me, which they are legally obligated to do. I want to keep this number but port to my main provider and change my actualy phone number due to the poor service of this app. Several nisssed calls, missed texts, no custoemr service, refusal to reply. Highly reccomend looking at other options for a second number..Version: 6.7.1

Just lost a customerI went from an IPhone 11 to an iPhone 13 and even after deleting everything off the old phone it still will not work on the new phone. It says there are two devices on the subscription. I need this phone number, my whole business is based off of this number. Looks like I’m restarting my business because THIS business doesn’t know how to get back to its paying customers..Version: 6.3

GarbageJust paid ... couldn’t get a number ! Don’t use this app Cancelled it !.Version: 5.5

RevieeGarbage crap app give me my damn money back!.Version: 6.3

ThiefsI downloaded this , funny how it takes a payment , did not let me choose a number so i entered my own, no option of having a different sim. What is the point in this app, i want my money back!.Version: 5.5

Fix thisHi your app seems amazing but I have a problem. I can’t send images to other numbers if I do it delivers a link and not the image and also I have a limited talk time this was supposed to be unlimited. Please work on this I am a premium member I should get a better experience if you want me to continue using this app Thank you.Version: 6.3

Phone number cancelled despite paymentMy app says that I have no purchased number, although my credit card shows I am being billed. I use this app to help patients access urgent medical appointments! I have been trying to contact support for two days. I still want to use my phone number just desperately need help to get it working again!!.Version: 6.3

Needs a major overhaulI purchased the premium version and it has been a headache since day 1. I work in high end security and needed a new number to give my clients and principles so I purchased this app. I’ve experienced everything from dropped calls (with full bar reception) to text messages not able to pull up and even getting lost. The final straw that broke the camels back was yesterday when I got a new phone and was doing the transfer via icloud, the app completely dropped the number so I’ve lost HUNDREDS of contacts that I need for work. I would give this app 0/5 stars but 1 is as low as I can go so be happy you got that much out of me..Version: 5.9

This sucksYou have to pay to use it plus they bought fake reviews.Version: 5.9

Need help asap!I’ve been using this app for about four months now with little issue. However, I got a new iPhone last week and the app will not recognize my number. There is no way to login to my account and I cannot access my phone number for calling or texting. I emailed the “support” account, but have not heard from them. I use this for my business, and need this fixed ASAP! Please reach out to me so this can be fixed. Thanks!.Version: 6.3

App is filled with bugs… don’t botherFirst off, the moment you purchase a trial or subscription it doesn’t work right away. You have to close and reload the app, and sometimes restore purchases for it to go through. Along with that, texts sometimes take forever to come through and some don’t ever come through. Along with that, you cannot change your phone number without it throwing an error every time. Find a better app and don’t waste your time or money with this one.Version: 6.3

Message history not showingThis is a good fast and reliable app but I’ve been having some issues since I started using this app I can’t see my messages history and this is very annoying I’d be happy if you can fix this issue..Version: 6.3

Reporting you to the authorityI will reporting you constantly taking money out of my account I have cancel this number our time !.Version: 6.3


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