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K12 App Complaints & User Negative Comments 2024
K12 app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using K12? Can you share your negative thoughts about k12?
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K12 for Negative User Reviews
✓ Useless if you are already part of k12This is our 6th year and it would be great if there was a way to log into the students account as well in addition to the learning coach account, to see what assignments are due that day or that week in each class (makes it easier to create a schedule for the students while on the go, by knowing what lessons, page numbers and quizzes are needed to be done for that day or week) more of a mini version on your phone of the computer version of k12. I do know just off the parents on the Facebook pages for our school, this would be more helpful to more people, since most of us are on the go..Version: 1.6.3
✓ Garbage!This app is garbage because it never works. It’s full of bugs and inaccuracies. I downloaded it to check my children’s schedules and to enter or edit their attendance, but it never shows the correct schedules times if the teachers decide to change their classes. It doesn’t update to the new times. Also it rejects and deletes attendance that has been entered. My kids teachers keep telling me the kids are missing days but all of their attendance has been recorded and entered properly. There is some kind of disconnect between the app and where ever their attendance is kept. Now recently I updated the app as it required and when the app opens it shows the blue screen saying k-12 and then it shows only a white screen. It seems to be broken or had a bad download and after deleting and re-downloading it several times it still hasn’t changed. I wish this had more time and money put into it because when it does work, it’s nice to have..Version: 1.21.37
✓ Not what I thoughtI really thought this app would be so easy to use, but for some reason after my kid was accepted and approved at a school, I can never login. I have to always delete the app and reinstall it again. It’s very annoying and inconvenient to have to always do that or go to website. The app is supposed to prevent all the extra inconvenient things..Version: 1.19.11
✓ It’s great when it’s workingI don’t know if anyone else has the same issue as me. But this app is great and easy to use when it actually works. I’m not able to get in most of the time. It never accepts my passwords regardless how I sign in with the app. But works great if I sign in on my laptop. Very frustrating when trying to keep up with entering in time for attendance. Maybe spend a little less time with sending out attendance reminders and fix the app issues so it’s easier for us parent to enter it in on time. 🙂 please fix this bug!.Version: 1.19.11
✓ New LC userI am new to using the K12 app. I keep receiving notification to join the LC Community. But there is no button or link for the community from the iOS app. I am also noticing information is not as easy to find information or it is not available unless I am on my desktop. that is inconvenient..Version: 1.21.15
✓ I hate it here. Don't enroll.Hii!! I am a student here at k12, and I advise you to not enroll. I'm going to be completely honest, this school destroyed my social life. You can barely talk with each other after school, so there's a extremely low chance of even making friends. Another reason is the teachers are extremely rude and strict, my teacher literally discriminates me because I am a fast reader, and she acts like fast readers don't exist. Another reason is a part of a subject, learning it is extremely fast. So if you still don't understand a certain part of a certain subject, you likely will never understand it unless you get further help from a learning coach. Another reason is kids just can have privacy in this school!! I don't think this reason need further explanation. The last reason (there Is more but I don't feel like typing the rest) is you are much more pressured as a student. Please don't enroll unless you want to ruin your child!!!.Version: 1.21.37
✓ SuggestionHi, so I use this as a student so I can check my schedule to know when to wake up. I have one suggestion though, I recommend that you make it so school emails are visible from the app. This would be very helpful, thank you. Update: I have one more suggestion. It would be quite helpful to not only be able to view the daily schedule in the app, but be able to view the entire calendar. Me and my mother were curious about when spring break began, and we were unable to find it in the app..Version: 1.17.6
✓ Limited capability with K12 appI am a learning coach to two of my children, high school and middle school. The app is good for checking their schedule, lists teachers and contacts of who we should call for help, and shipment tracking, but it does not give capability of looking up their grades with progress. I do not know if it is due to software updates with Apple iPhones, but access to grades are not available at all..Version: 1.17.6
✓ Will not let me log inThe app will not let me log in as a coach or as a parent in general. It’s really frustrating when you are trying to work and help your kids with school and can’t do the basic things to be successful. There are to many bugs and uncertainties with this I’ll just continue to look on each one of my students accounts everyday..Version: 1.21.15
✓ Great for tracking, but won’t stay logged inThe app is great for being able to keep up with current assignments for the day and scheduling. The down side is I keep getting logged out, and unable to log back in until I delete and reinstall the application. No reason, just will not log in..Version: 1.19.11
✓ No trouble until days before spring breakThis application had been working for as long as I’ve been a learning coach. Earlier this month, just days before spring break, I was not able to see anything but a loading screen. The K12 text appeared on a blue screen, nothing more. I’ve uninstalled and reinstalled but no resolution. Hope the bugs get squared up. I was told to reregister through the application and due to technical difficulties with the application, I was unable. Thankfully teachers were able to assist with reregistering..Version: 1.21.37
✓ Helpful Suggestion:You guys should make this app for students as well. It’ll be so much easier and efficient to get email notifications and check school calendars in an app on our phones instead of having to log in through a web browser..Version: 1.19.11
✓ My Student Not ShowingI have tried using the app and even though it gives me the notifications for the things like homeroom teacher and material shipping, it doesn't give me any details about my students online summer enrichment Geometry course. I want to see how she does and how to help her for the first class but I am not getting anything. Other than that everythig seems too be working out pretty well..Version: 1.18.4
✓ I’d give 0 stars if I could!Hours and hours on hold! Promised follow up calls never made! Submit documents for one kid only for the same documents to be rejected for another! What is the issue!!!!!! I need someone to contact me so I can enroll my kids!!!!! The first deadline was already missed due to ur delays! I’d never recommend this to anyone and am only forced to do this w the pandemic since the schools aren’t properly set up and kids aren’t wearing a mask all day long!!!!! SOMEONE CONTACT ME!.Version: 1.15.15
✓ Doesn’t workI loved this app last year. But about 6 weeks before the end of the school year the app just stopped working. Error messages about not being about to bring up my account and stuck on this one screen. It’s frustrating. I’ve logged out and logged back in, uninstalled and reinstalled. All to no avail. Please fix this. I’d love to go back to using this app again.Version: 1.21.15
✓ Not worth itThe app works great for my high schooler. I can look at his progress & schedule. However, it doesn’t show my 5th graders schedule at all. They’re “working on it” for the next school year. How can you have the technology for high schoolers and not be able to apply the same to the grade schoolers? It’s just easier for me to log into the computer to do things instead of go to the app for one child & then log into the computer for the other. I don’t understand why you would release an app that doesn’t work for everyone. Wait to release it when it functions properly for everyone..Version: 1.10.12
✓ I wanted to give 1 StarI have been with K12 since my 15 yo started 4th grade and I watched how it grew and bloomed into this awesome thing everyone now does. With that your app has been driving me crazy it kicks me out makes me sign in and won’t accept my login credentials. This has been going on for a week now. I do not know if the updates Bug fixes or whichever is the issue updating my apply devices it seems this app updated it two nights after and it’s been worse than before now not letting me get past the generic opening to enroll a student but not log in if your student is already enrolled. The convenience of making sure I’m on top of my sons academics is very important to me and I’m sure many families using this app. Please fix this or I will not re-download and will complain in more length and time with K12 directly until a solution happens so no other parents go through my issues and concerns..Version: 1.19.11
✓ App never works!This app never works. I can never login as a learning coach. All the information I enter is correct. Everything else works on that initial page such as the links if you’ve forgotten your login. Even if the info was wrong, they don’t tell you. It’s just the same page, no error. While I can login from a laptop, that’s time consuming. The app works better for our needs, but never seems to work anymore. Completely frustrating..Version: 1.19.11
✓ This app is more hassle than it’s worth.- It doesn’t always have the assignments or classes loaded, so I can’t accurately use it to check my kids’ schedules. - Half the time it completely freezes up and I have to close it and restart it to get it to work again. - I often have to delete the app completely and reinstall it just to log in, but the last two days I can’t log in at all even after deleting and reinstalling. I have four kids, three in school. I don’t have time to be dealing with frustrating apps that don’t work reliably. I still have to use the website for basic functions, which makes this app completely pointless..Version: 1.19.11
✓ TerribleMy goodness, where to start. I don’t know which is worse, K12 Administration or this app. So many things wrong with this app that I don’t know where to start nor do I have the time to sit and type my complaints . Biggest issue for me is that this app only works when it wants to work. I’m always having to reset my phone just to log in. The purpose for an app is convenience. And this is far from being convenient..Version: 1.19.11
✓ I hate this schoolAs a student this school isn't very helpful. I switched to this school because i was having family issues, I email teachers and they say the same things over and over, Ive never been good at getting goo grades but I have decent grades right now. At the beginning of the year they said that you can do homework if you cant attend a live meeting I’ve been doing homework and watching the recordings and I'm labeled as truent when I’ve only missed maybe one day and it wasn't even all my classes one or two at most..Version: 1.21.25
✓ They need too much feedbackProbably 1/3 times that I try to open this app I get asked if I love it. Doesn’t matter if you answer or not, it will keep asking you over and over and over. I guess the maker has self esteem issues, but they need to figure something else out because this is just silly and inconvenient because you have to close the app and then reopen it to be able to use it if they ask you for feedback..Version: 1.21.15
✓ Bad app good programK12 itself is an amazing program but only from the computer. We are in mid December and all three of my students are still not showing up on the app. This app doesn’t do anything when you have no students show up. I would love to be able to check what time my older students need to get on meetings while working with my first grader on her chromebook without lugging out my laptop each time but since it constantly tells me I have no students enrolled contact support and then have to wait for ever to get the stupid automatic messenger to send me to a person and then never get a person after 30+ mins. This app is pointless and I would give it a zero star rating. I repeat, this low review is of the app and it’s support itself and not the program it is attached to. To the developers: your Apple app is broken, needs fixing but I don’t know any learning coach with more than one student who can sit here for 30+ mins waiting to tell you all this. As much as I like this program and the platform on the computer you should not offer an app if it doesn’t work and doesn’t get supported. All I wanted to do was be able to check from my phone what assignments were due/turned in for the day and what meetings and when from the app on my phone instead of having to haul out the laptop while working with my youngest student on her chromebook..Version: 1.19.11
✓ Kind of uselesThis is our 3rd year in K12, so it’s kind of useless for us since we’re well past the enrollment stage, but I’m sure this would be okay for those who are first starting. It really doesn’t seem like there’s much to it, though, unless I’m completely missing some of the features. I got one notification that a teacher had been assigned, and that was about all it’s been good for. You can change passwords in the app, which is pretty cool. I would love to have an app where I could check assignment progress, grades, attendance, etc. (like a mini version of the web browser). This is definitely not that as is..Version: 1.4.6
✓ GlitchyI am glad the app exists so that I don’t have to hop on a computer, but it only works for me for the schedule. Which updates through out the day sometimes and it would be nice to get a notification when that happens. Almost every other time I’ve accessed the app it takes me to a screen that I can’t do anything at all with so I have to kill the app and start over. I wish I could send and receive emails through the app exclusively, I wish there was a notification system that would let me know when my child is behind even when I’m looking at it like I should be anyways, wish it was more interactive altogether. It would be nice to be able to send a chat to the teacher directly from the app instead of having to rely on Google voice or e-mail. I think this app has so much potential to be so much more than it is. I check all the time to make sure I have the latest updated version and it is still glitchy, it has been ever since the big update. Anyways. Grateful for the app, but wish it was more. Thanks guys..Version: 1.19.11
✓ Lots of new issuesApp used to be great and convenient but now have been facing new issues of getting logged out and unable to log back in to check updates and notifications. Repeatedly had to delete/uninstall app to be able to log back in but after several times I’d doing this, I find the app isn’t working as expected. I’ve been sure to keep all software updated on my device but the issue persists, extremely disappointing experience after almost 3 years of no issues with app until a few months ago. What happened???.Version: 1.19.11
✓ What happened here??This app needs to be able to keep me consistently logged in. Really, a sign in every time this app is opened? This isn’t a banking app. Why doesn’t this app have all the information that the desktop website has? With my learning coach account, I should be able to monitor my students progress, check grades, communicate with teachers etc. This app doesn’t bring much to the table. You’re better off just always utilizing the desktop K12 website..Version: 1.7.5
✓ Love it!…when it worksAs mom and learning coach, I love the app, but only when I works. Lately, that’s only about 50% of the time. It lets me check on their schedules and assignments. But if I open the app, and it asks for my feedback as a learning coach, I already know I’ll have to fully close and restart the app, because no matter what I do or respond to the question, it freezes. Lately, and even more frustrating, if I open the app and it asks me to login, then forget it! I have to fully delete the app from my device before it will even let me login again! This used to only happen when I didn’t use the app over a long school break, but not lately. It happened to me 2x today alone, on a regular school day when I check it often. Very frustrating..Version: 1.19.11
✓ Having problems latelyI love this app because it connects me to other learning coaches but lately the app has been kicking me out of the app. When it does this I'm not able to log in and the only way I can is by uninstalling and installing the app. Otherwise I love it. Please fix this problem as it's getting annoying that it's happening frequently..Version: 1.19.11
🙂 K12 Positive Reviews
K12 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact K12.
⛔ K12 Problems
