Xbox Game Pass App ProblemsMicrosoft Corporation

Xbox Game Pass Problems & Troubleshooting and Solutions

4.7
4.77325 star

Total 82,256 Ratings

Common Xbox Game Pass Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Xbox Game Pass app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Xbox Game Pass app's creator (Microsoft Corporation) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. Xbox Game Pass iOS app crashes, not working, errors
  2. Xbox Game Pass iOS app network issues
  3. Xbox Game Pass on iOS has black/white screen
  4. Common Xbox Game Pass issues
  5. How to fix Xbox Game Pass payment issue while purchasing app or upgrades?


How to fix Xbox Game Pass app crashes or not working?

  1. First, shut down the Xbox Game Pass iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Xbox Game Pass app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the Xbox Game Pass app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the Xbox Game Pass iOS app:
    1. Launch the Xbox Game Pass App Store on your iPhone's display.
    2. Look for the Xbox Game Pass app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an Xbox Game Pass iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Xbox Game Pass app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Xbox Game Pass customer support or visit the Xbox Game Pass contact page to report the issue and get assistance.


  • xbox game pass problems & solutions and troubleshooting guide - 1
  • xbox game pass problems & solutions and troubleshooting guide - 2
  • xbox game pass problems & solutions and troubleshooting guide - 3
  • xbox game pass problems & solutions and troubleshooting guide - 4
Common Xbox Game Pass Problems & Solutions and Troubleshooting Guide

How to fix Xbox Game Pass iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on Xbox Game Pass app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Xbox Game Pass black screen/white screen (blank screen)?

Follow the xbox game pass iOS app crash troubleshooting guide here ▲



How to fix Xbox Game Pass payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Xbox Game Pass site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common Xbox Game Pass issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Xbox Game Pass development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • Xbox Game Pass login does not work
  • Xbox Game Pass is not responding
  • Xbox Game Pass always crashes
  • Xbox Game Pass is causing errors
  • Xbox Game Pass does not start
  • Xbox Game Pass cannot be opened
  • Xbox Game Pass no internet connection
  • Xbox Game Pass reduce battery consumption
  • Xbox Game Pass loads very slowly
  • Xbox Game Pass does not load
  • Xbox Game Pass hangs

Have a problem with Xbox Game Pass? Report Issue!

You have problems with the app Xbox Game Pass and you are looking for suitable solutions to fix the errors?

Please wait! Xbox Game Pass facebook community issues loading...


Why should I report an issue with Xbox Game Pass?

  1. Pulling issues faced by users like you is a good way to draw attention of Xbox Game Pass to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Xbox Game Pass customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Xbox Game Pass.
✱   Xbox Game Pass Report & Feedback Form
Similar problems with the app Xbox Game Pass
VIZIO Mobile problems and troubleshooting and solutions
VIZIO Mobile Problems & Solutions and Troubleshooting Guide

Your TV. Your Way. VIZIO Mobile lets you search, browse, and launch entertainment directly to your TV, plus so much more...

Telemundo: Series y TV en vivo problems and troubleshooting and solutions
Telemundo: Series y TV en vivo Problems & Solutions and Troubleshooting Guide

¡Las mejores series, novelas y programas de TV en español! Capítulos completos, TV en vivo 24/7, los últimos estrenos de...

ViX: TV, Fútbol y Noticias problems and troubleshooting and solutions
ViX: TV, Fútbol y Noticias Problems & Solutions and Troubleshooting Guide

Disfruta de ViX, el streaming en español más grande del mundo, siempre GRATIS. Tenemos para ti más de 100 canales de TV...

Color by Number:Coloring Games problems and troubleshooting and solutions
Color by Number:Coloring Games Problems & Solutions and Troubleshooting Guide

Discover a world of relaxation, creativity, and diversity with Color by Number: Coloring Game - the ultimate stress-reli...

Ombi problems & troubleshooting and solutions
Ombi Problems & Solutions and Troubleshooting Guide

Ombi is a self-hosted web application that automatically gives your shared Plex, Emby or Jellyfin users the ability to r...

Pigeon Presents Mo on the Go! problems & troubleshooting and solutions
Pigeon Presents Mo on the Go! Problems & Solutions and Troubleshooting Guide

Three-time Caldecott honoree Mo Willems invites you to join some of his most beloved characters in this collection of en...

Hat Booth problems & troubleshooting and solutions
Hat Booth Problems & Solutions and Troubleshooting Guide

Virtually try on fun and wild Hats using Hat Booth. Now you can add a King's Crown, Princess Tierra, Cowboy Hat, Top Hat...

RPG Scribe Pathfinder & 3.5 problems & troubleshooting and solutions
RPG Scribe Pathfinder & 3.5 Problems & Solutions and Troubleshooting Guide

RPG Scribe is a smart character sheet with built-in reference for Pathfinder (1E) and D&D 3.5 (PRD, SRD respectively*). ...

Check Out How to Solve Problems or Issues of Related Applications
Microsoft Family Safety problems & troubleshooting and solutions
Microsoft Family Safety Problems & Solutions and Troubleshooting Guide

The Microsoft Family Safety app helps empower you and your family to create healthy habits and protect the ones you l...

Microsoft Outlook problems & troubleshooting and solutions
Microsoft Outlook Problems & Solutions and Troubleshooting Guide

Outlook lets you bring all your email accounts and calendars in one convenient spot. Whether it's staying on top of y...

Microsoft Translator problems & troubleshooting and solutions
Microsoft Translator Problems & Solutions and Troubleshooting Guide

Need to communicate with someone who uses a different language? Microsoft Translator is here to help you break throug...

Microsoft Whiteboard problems & troubleshooting and solutions
Microsoft Whiteboard Problems & Solutions and Troubleshooting Guide

Update : The App performance has been significantly improved & there are also a ton of other features which have been...

Microsoft To Do problems & troubleshooting and solutions
Microsoft To Do Problems & Solutions and Troubleshooting Guide

Stay organized and manage your day-to-day with Microsoft To Do. Make shopping lists or task lists, take notes, record...

Microsoft Excel problems & troubleshooting and solutions
Microsoft Excel Problems & Solutions and Troubleshooting Guide

Microsoft Excel, the spreadsheet app, lets you create, view, edit, and share your files quickly and easily. Manage sp...

Microsoft PowerPoint problems & troubleshooting and solutions
Microsoft PowerPoint Problems & Solutions and Troubleshooting Guide

This application requires a qualifying Microsoft 365 subscription. Microsoft 365 includes premium Word, Excel, and Po...

Microsoft OneDrive problems & troubleshooting and solutions
Microsoft OneDrive Problems & Solutions and Troubleshooting Guide

Microsoft OneDrive keeps your photos, videos, and files backed up, protected, synced, and accessible on all your devi...