Muso.AI App Negative ReviewsMuso.AI, Inc

Muso.AI Negative Reviews

4.0
4.07692 star

Total 18 Negative Reviews

Muso.AI App Complaints & User Negative Comments 2024

Muso.AI app received 18 complaints, negative comments and reviews by users. Have you ever had a bad experience using Muso.AI? Can you share your negative thoughts about muso.ai?

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Muso.AI for Negative User Reviews

Love the idea — buggy appI love this concept but when I signed up and all ready to go, I couldn’t add collaborators and other details of a project. The search function is barely working. There are some releases that weren’t supposed to be under the artist that I admin — but there’s no way to edit that too. If they can iron out bugs and UI, this app could be something labels (major or indie) could use..Version: 2.43

HorribleThis app only successfully tracked a couple sources of my streams. Zero tracking on YouTube, TikTok, and others. when I reached out to customer service about it, they told me that I have to provide a link for every single video that is missing. That would be hundreds, if not, thousands of links. Ridiculous app and horrible customer service. I have a couple million followers on these platforms and the app couldn’t find me. I don’t want to imagine what it would be like for someone just starting out. Freaking horrible. Wouldn’t provide a refund either..Version: 5.6.7

Terrible onboardingCan’t get past the email login. what hope is there for an operational app? there is an “@“ and domain name entered correctly in field . still wont work. rarely leave reviews - but devs need to get this to work; the most basic thing..Version: 5.3.2

Does not workCant register for an account online or on the app.Version: 4.2.01

Cool service, misleading claims.As of writing this review, the landing page for this app in the App Store explicitly states it will count your streams from the top 11 platforms “including Apple Music”. This is false and should be removed. It only counts Spotify, SoundCloud, tik tok, and YouTube. That’s only four by my count… It’s an awesome tool despite this and I think everyone should use it to start aggregating their credits. Currently there’s nothing better besides keeping your own records. However it really rubs me the wrong way to read straight up false advertising. I’ve also had some tracks that no matter how many times I add just haven’t ended up in my credits. I’ll keep trying and potentially ask customer support. I have so many credits though it’s hard to keep track of what I’ve submitted. There should be a way to track submissions and see which ones possibly failed to get added and for what reason. For these reasons the app is still a solid 3 stars but hopeful it changes!.Version: 7.6

Love concept but priceyLittle pricey for a subscription service, would even pay 100$ per artist claim for life. 9.99 a month seems a lot for someone maybe making 20$-30$'a month streaming if we're lucky. If your making hundreds or thousands but you'll only be open to a certain amount of artists if that's the case..Version: 4.4.3.2

Good idea, poor executionI appreciate being able to see the tallied streams etc for us behind the scenes folks but many well received records I worked on are showing zero streams. Also, the Connections and Representative area either doesn’t work or is too confusing to make sense of..Version: 2.43

Where is the manual???How do you edit unpublished projects? Why can’t I change me from label to artist? Why can’t I fin my band to add as artist, even though my songs appear as done by my band that is labeled as an artist?.Version: 2.23

Great idea. Needs improvementGreat platform but it needs a way to develop faster. There’s many albums that I recorded that don’t appear in my credits. There should be a way for the user to find them and add them to the profile credits.Version: 2.22

Streaming sources still pending over a month laterDid not provide the service that I paid for. Dozens of streaming sources not added to my catalog, after waiting over a month. They are still pending to this day and I've already paid for 2 months of service. Absolutely terrible and a waste of money..Version: 5.3.5

Instagram verification bugCan’t get past the IG verification page when adding artist. Only option is to tap “cancel”.Version: 2.23

I deleted the appNot user friendly. I have dozens of titles to register and can’t figure how to add collaborators. Difficult to use.Version: 2.42

Just an Allmusic DatabaseLove the idea. Tracking credits is a total hassle these days. Now that so many releases are digital only, discogs and allmusic don’t really reflect what’s out there. Allmusic is very incomplete, even with releases I’ve done with bigger record labels that are supposedly better at registering these things. At least with discogs you can update it yourself fairly easily. Anyways, I was really excited to use this app but it appears to only show my Allmusic credits, none of my discog credits are listed here. Doesn’t seem to be a way to link it either, and it doesn’t explain the “unpublished credits” option which seems to be the only way to upload your own credits via the app.... cool idea but maybe not ready quite yet..Version: 2.23

UHHHH!If you don't keep your subscription your spotify playlist (they create for you) will be wiped out. Other wise an okay place for you to compile your works publically..Version: 4.4.3.2.1

App no longer loads on iOS.Been down for days now, tried deleting and reinstalling without any luck. This app was reliable but not any longer..Version: 5.6.4

Is This Legit?I’m really having doubts after using this app for a month and almost 40 of functions are unusable. Adding genres to songs doesn’t take affect. Finalizing releases impossible because it says titles don’t match. Cannot add label category. App lags like the worst I’ve ever seen an app lag..Version: 3.0.13

Bad at gathering dataAll my credits got lumped in with my brothers even though they’re listed correctly on dsps. I emailed them about fixing it and they told me i need to verify every credit with screenshots of proof or contact info of the primary artist. Isn’t that the apps job?? The subscription costs too much for all my data to be ruined by somebody using autocorrect. To make things worse support is not very responsive and ignored me when i explained the issue multiple times, emailing bot like “did you try turning it off and on” responses. Wack!.Version: 7.5

Interesting but too limitedYou can only track single ASCAP/BMI credit profiles or DSP profiles. No option to input additional tracks, so I can’t add the majority of my production and writing credits. There should be some option or separate section to track a specifically curated list of songs..Version: 5.6.3


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