4.1
4.17903 star

Total 99 Negative Reviews

FamiSafe-Parental Control App App Complaints & User Negative Comments 2024

FamiSafe-Parental Control App app received 99 complaints, negative comments and reviews by users. Have you ever had a bad experience using FamiSafe-Parental Control App? Can you share your negative thoughts about famisafe-parental control app?

Please wait! FamiSafe-Parental Control App Facebook comments loading...



FamiSafe-Parental Control App for Negative User Reviews

ClunkyLooks good at first but caused all sorts of issues with ability to connect to wifi, with apps being thrown out of folders and deleted. Subscribed for a month and deleted after 2 days. Needs a lot of work to make it a viable solution..Version: 4.5.5

FamiSAFE?!?We downloaded this app because our 11 year old just got a phone. The first two days were great! GPS notifications when he hit places we ID’d, app control so we approve what he downloads. Then all of a sudden I wasn’t getting notifications. I checked the app and it was disconnected and wouldn’t reconnect. Uninstalled then reinstalled and it connected but now I can’t get real time location for my child. Contacted support and they said to make sure the app was updated (it is) and if I’m not happy they will refund me. WELL.... I tried everything they said - it still doesn’t work properly and NOW they won’t refund me because it’s clearly his NEW phone, our internet or Wifi. I downloaded Life 360 and what do you know?!? IT WORKS! Goodbye FamiSafe - wasted $$$!.Version: 4.0.1

Can’t block YouTube Channels.I can’t block YouTube channels because the globe icon is missing from next to the padlock icon. Is this a bug?.Version: 6.1.7

Very Disappointed!Based on the reviews, I was very excited about using this app. However it did not live up to the expectations! I downloaded it yesterday afternoon. Upgraded to premium, set all the parameters, and saw the confirmation that everything that I needed blocked or set to a timeframe was successfully done. Went to my son’s iPhone 11, all apps still available. Decided I would give it some time, thinking it may have to update. Left it overnight, tried it this morning, and still nothing blocked. Rebooted the phone, checked my phone to ensure all parameters are set and they were. STILL nothing. I’ve been working on this the better part of my morning, for about 3 hours off and on, and nothing. Went to the website to attempt to send a message, it wouldn’t go through. Finally I canceled my trial period and subscription one day into the trial, smh. And decided to leave a review. Others apparently had great experiences but not mine..Version: 5.5.6

Very disappointing experienceI’m afraid the app did not live up to expectations. The user experience needs a lot work. The set up process was buggy, the live tracking is not really live but updates location every few minutes (kind of useless when you’re trying to make sure your kid has walked to the nearby school safely), as a result the geofencing feature is worthless as I only got the notification that my son arrived home well after he had actually arrived. Phone calls could not be made from my son’s phone once the app was installed. It was not clear at all how to re-enable this functionality. I deleted his device from my account but this kept all restrictions on his phone. There was no simple way to uninstall or delete the app. Ended up having to do a factory reset of the phone..Version: 4.0.7

Does not workTracker doesn't work, bought a yearly subscription and totally wasted $90. The 3 day free period also wasn't an option, had to pay to get it working then the tracker kinda of worked for a day, then stopped working. So geofence also not working. Nice idea if it did as promised. Plus support people don't answer back. I have asked for help many times and had 1 useless response..Version: 1.0.7

JamThis app is disappointing and it takes forever to unlock the apps again, my daughter absolutely hated it I do not recommend for any child above 10 years old This app is for a spoilt 6 year old who needs to be taught a lesson.Version: 5.5.6

Not recommended!After installing this app, my phone was rebooted!!!! Very annoying and I lost informations. Try to remove their app but still not successful completely and that shows my phone is still under Famisafe supervision on top of my settings. Need immediate help but they don’t have even a contact number. that is very scary!!! Not recommended at all.Version: 6.1.2

Poor app with amazing convincing marketing scJust download the app and most features don’t work. This include the geofencing for one of 3 devices, restriction (downtime) time doesn’t work, instant block failed to work for all our devices. Don’t bother calling their call centre (which would cost you international fee) and their online chat. All are non-existence. There’s no such thing as 24/7 support. You’ll need to wait 24hrs for an email where their response is standard process which can be found online. Don’t be fooled like me and get this app. It’s a scam..Version: 5.5.6

Smart Schedule IssuesI recently downloaded and signed up for the app and established a few smart schedules for my sons device. The app works great for locking access to the apps on the device during the times that have been set in the smart schedule, but I am having significant issues with access to the apps after the smart schedule time has expired. On each occasion, I have had to go into the parent account and shut off the smart schedule, and then restart my sons device. I’m not sure if this is the intended sequence for the smart schedule, but this is very cumbersome and way more involved than I was originally intending. I intended for a one month trial of the app, but I won’t be continuing if this can’t be corrected..Version: 3.5.0

BUYER BEWARE!! I DO NOT RECOMMEND!!I purchased this APP and regret it!! I downloaded it through my sons laptop first and then to my iPhone and sons iPhone. Within minutes some of the applications my son uses for school became unresponsive as if they were glitches. Black screens on both laptop and phones. The iPhones were rebooted, we tried deleting the apps and spent hours trying to do so. We downloaded the apps multiple times thinking it would help resolve the problem to no avail. Do not waste your time trying to get a refund. You will receive there “No Refund Policy”. Scam! There is no phone number or help readily available. They communicate via email. Not happy and would never recommend to anyone. Our phones and laptop had to be restored to the time period prior to installing the FamiSafe software..Version: 5.1.3

This program is not as good as expectedAfter the mobile phone is upgraded to IOS 16, the App cannot lock the machine and unlock the game on time. I have to manually handle it every day, and I have to try many times to succeed. My son and I often have very unpleasant fights because of this. I once told the developer Reported the problem, but after waiting for many days, no one responded to me, so I had to report it here.Version: 6.1.8

14 year old removed the appPaid the subscription for the year hoping to keep our 14 year old safe! Not very impressed that he has managed to remove the app from his phone, so that makes it pretty worthless. No doubt we will not get our money back!.Version: 6.1.11

Costly Mistake. Don’t Copy Me!Dreadful software. Zero human support. Chinese fraud - potentially. Had to restore all iOS devices to repair failed remote management software. Attempts to cancel account failed. So subscription auto charged at end of trial. Refund not forthcoming having tried help ‘bot’ and account management..Version: 6.1.9

UnreliableIt messes up constantly. Sometimes it won’t actually block apps (the app/apps will still load on their phone & it won’t even show on Famisafe) the location is all over the place. It won’t always block inappropriate websites on chrome or safari etc (it won’t even tell you on Famisafe they were used in the first place like it’s supposed to, so you won’t even know that your kid loaded up something inappropriate) you have to uninstall & reinstall the app once or even twice a week sometimes just to make it work properly but even then it doesn’t last too long..Version: 5.7.4

Doesn’t work properlyNot all of the features work properly, such as adding allowed screen time to devices, which is pretty poor considering how expensive the subscription is. Also, the majority of the apps on the Windows PC I was trying to manage didn’t show up on here. This app is great in theory but still needs a lot of work..Version: 6.5.2

I can’t delete the appIt wasn’t quite what I was looking for and now I can delete the app it won’t let me. And it won’t turn off my vpn.Version: 6.1.9

Easily replaced by Screen TimeThe application works fine but I can do almost everything it does by using Screen Time and Family Sharing in iOS without the additional cost. 3 stars since the UI is easy to use, notifications are good, and the geo-fencing helps so you can be notified when someone gets/leaves a known location. The website also offers many helpful tips, even for things outside of the application. It wasn’t what I needed but it might be helpful to others..Version: 3.2.0

Tried to have it resolved, still doesn’t work.As soon as I bought the app the browsing history stopped working ._. as well as the geofence..Version: 6.0.2

A damaging app! awfulOver complicated, clunky. Once you have paired the phones and unlock the device from the parental phone to the Jnr and it doesn’t register on the jnr. His phone is now blocked totally and he can’t access the app to uninstall it so we currently have a phone for him which he can’t even use his apps on. Utterly awful. I wish I had read the reviews. Trying to download their website is a joke too - really awful flawed app please don’t use as we now have a phone we can’t use.Version: 6.2.0

Unfortunately kept failingThe app seemed to be the perfect solution for my 11 year olds new phone, however anytime he was away from the home WiFi for more than a few hours it would stop working, it would also often lock my sons phone down entirely stopping him using it. I got in touch with the developers who tried to look into the issue, however I became increasingly frustrated as they kept asking me for the same screen shots of the issues. In the end after several weeks of going back and forward they issued a refund, so unfortunately turned into a waste of time!.Version: 4.0.7

TerribleI was very hopeful after seeing the overall rating but I found this app terrible to use. Despite checking and double checking the permissions and downtime set up and it telling me it had updated, it wouldn’t let my daughter use any apps until I moved them into the “always allow” mode. It also didn’t track her location and told me on my parent app that the device was locked when it wasn’t. Such a shame because if it had done what it should have done, it would have been great but I cancelled the free trial..Version: 6.1.7

Don’t bother buyingThis app does not work like it should. It does not block/unblock apps like I have set. Location tracking is lagging. App is very unstable and is resulting in more issues than not. The only way to get my daughters phone to work today was to remove this app. Was a real waste of money.Version: 5.6.5

This app is a joke!I wish I could give this negative 10 stars!!! This app is awful! I tried to sign up for the trial and it immediately charges my card for the full year! The location services on it is a joke, it is NOT real time, and it doesn’t do half of the things the description says it does (the monitoring is so basic, you can’t see anything your child does on their phone or even what apps they e gotten on or how long they’ve been on them). You have to either block all apps or no apps, other than based on age rating, there is no differentiating. Do not waste your time even getting the trial..Version: 3.0.4

AWFUL EXPERIENCEI downloaded this app but once I’d done that it told me I needed to download more software from a computer that actually changed my operating system. It was not very clear and I accidentally downloaded onto my phone instead of my kids. This locked me out of everything on my phone. I followed the uninstall process and it didn’t work. I called their customer services and they were useless. I was locked out of my phone for 6 days. Customer services kept saying they had to send messages to their engineers who I was told cannot speak to anyone on the phone, it took them 24 hours to reply every time and then just told me to try something I’d already tried. They promised call backs and didn’t give them, and still haven’t given me a solution 8 days later. In the end I took advice from my phone provider and had to delete my entire phone and everything on it and restore from factory settings to get rid of block on my apps and erase that hardware change this had made to my phone. They are refusing to give me a process by which to make a formal complaint - trying to manipulate the situation yet again!.Version: 6.3.0

Too many issuesAfter downloading the app and purchasing a three months subscription for two devices I had nothing but inconsistent results. When setting the daily schedule and designating times the device would not be able to be used we found that it was inconsistent and more times than not did not work. Also after Blocking or unblocking apps it did not work as well. Even after downloading the program on my personal laptop to control the phones. I requested a refund after only 1 week and was denied. Even though I communicating it was a issue with the app not just a change of mind. Then one of the devices disconnected very easily from the program a second device I went back-and-forth for two weeks with customer support not being able to remove the program. Which left my daughter Phone unprotected and not able to download a new parental app. There was no resolve on their end just run around and no answers. I ended up having to factory reset my daughters phone and not being able to back up the previous profile so my daughter lost a lot of personal items. Think twice before purchasing!.Version: 5.7.3

Don’t waste your money on thisDon’t buy this. Not worth it and doesn’t do what it promises. Just bought the yearly subscription. Installed the app and tested the location on my Kids cellphone. The location showed that it was at our neighbors house. I had this subscription for two hours and then emailed customer service to cancel. They didn’t give me a refund and said they only refund if there is a problem with their app. I then notified them that their location isn’t accurate and they agreed with me and said that if phone is indoors the location service will probably be wrong. See below for actual response. “I'd like to explain a few things about the location. We used Google Map service to show the location of the target device, actually, we found that Google Maps sometimes is not accurate, which makes Famisafe not accurate. Also, if the target phone is indoors, the GPS signal is very weak, which will probably make the location service wrong. “.Version: 3.2.0

FRAUDULENT APP - DO NOT BUYThis app doesn’t do what it says it should. Here are the issues I encountered when I used it on my daughters phone. - it blocked apps when I didn’t want them blocked - it blocked all apps on her phone when I didn’t have that button selected - it didn’t give me the live location of her phone - my daughters phone had a number of issues when I installed the app on her phone. 1. She couldn’t accept calls on whatsapp 2. She couldn’t take screenshots 3. Text messages took ages to deliver, and in some cases never delivered 4. Calls wouldn’t connect to her phone If anything it made my daughter less safe and the whole experience was very frustrating. On top of this - this company refused a refund. Customer service absolutely dreadful. I hope this company burns to the ground. As far as I’m concerned this company is fraudulent..Version: 6.1.1

VERY POORThis was reviewed as the best out there so I moved from Google family link. But the GPS is always at least a few hours behind, mostly a day behind and sometimes showed them in Africa! The phone block doesn’t work, kids phone carried on working. I’m afraid I just can’t trust it so am deleting..Version: 4.0.6

Doesn’t work after trialI used the trial version of this app and seemed to be good. As soon as I paid the subscription fee of roughly $85, the app didn’t work. I would block their devices at certain times and it never did it. When ever I would search their location, it would ALWAYS say at home/my location and not where they actually are. I’m so cranky that I waisted so much money on an app that doesn’t work. We are suppose to trust apps like this to help keep our kids safe and safe we get ripped off on something that doesn’t work. This happened with IPhone X, iPads 9th Gen.Version: 5.5.7

Not as good as reviews said it would bePatchy and only seems to work sometimes, for instance, my daughter is at school now and the app says she is located at home address. App seems quite hard to use also (I’m not exactly old either) She complained all her apps had been wiped from phone, Ive set it for apps she can have and all the ones gone are child friendly game apps. Device says she is blocked from inappropriate websites but I can still search them (in private mode and also in standard search)..Version: 2.0.2

Doesn’t work properlyThere is a schedule you can set for your child’s screen time however it doesn’t work properly. It’s actually doing more harm than good for my child’s screen time. He constantly has to ask me for permission to use his phone. This is a bug and it must be fixed. It will block apps at random. I’ve uninstalled and installed it several times on my phone and my child’s. Too expensive for something that doesn’t work!.Version: 5.1.1

Very unreliable...Looks like a great App at first look. But then, the reliability let you down and information seems to be only provided randomly... The new 4.0 version seems to have totally killed the App and I now can’t login... Waste of money... Shame!.Version: 4.0.0

Not great user experience or technologyThis app isn’t a quality monitoring service. It can’t even decipher between my phone and my child’s device we want to monitor. I can’t access the profile right now cause it wants to force me to turn on location tracking at all times on my phone and I cannot bypass this. This is dumb. I was able to use it before on my phone without this prompt and now it thinks my phone is my kid’s. As soon as our year is up we will be finding a new service that actually has the technology to determine this. Additionally, the service doesn’t even track and/or monitor that effectively. It’ll say a site that isn’t allowed is trying to be accessed when that isn’t the case. Overall I’d never recommend this product/service..Version: 4.5.3

Don’t purchaseSo many problems with the app. The location service stalls out. Wouldn’t update until I uninstalled and reinstalled the app on my son’s phone. The screen time usage did not show on the parental app. Also very little was blocked when I tested google on his phone. You tube, I searched some key words that should have been flagged and never got a notification. Finally the phone wouldn’t keep connected to WiFi with the vpn on. So I requested return within 24 hours and am stuck in an email battle where the company keeps requesting screen shots and the list goes on. Frustrated..Version: 5.0.3

Invasion of PrivacyThis app is terrible in so many ways. It is an invasion of your child’s privacy, specifically teens. Your child’s phone has their most private aspects of their lives on it and it leads to a lack of trust. This app is an example of helicopter parenting as the parents are not giving their child any freedom. Like I have established, most of the child’s life is on that phone. I know most parents do not understand that as they did not grow up in a technological society. Unfortunately, parents have to adapt to the way the world has changed in the past few decades. This is an invasive app that breaks your child’s trust and ruins relationships with the parents. Do not download this app on your child’s phone..Version: 5.5.6

Does not work!Has not worked since I bought it! It says that it is compatible with iPhone but that is not true. I am not able to find out how to get a refund! They won’t take responsibility! Very shady and lousy service. Not recommended! I can’t send this unless I tap a star, which I really don’t want to. Also won’t send it unless I put a nickname in. Every one that I put in is taken! What a joke!.Version: 3.5.5

Absolutely horribleSo I installed the app on my children’s phones, it worked ok for about 5 minutes then I started getting messages like “something is wrong with kids FamiSafe,” but there isn’t anything wrong! The things it’s asking me to do is and has already been done. So I think maybe I’ll remove the children and re add them. Nope app won’t even let me remove the children now..Version: 4.0.7

What a waste!!I purchased a 3 month subscription and have yet to have the app work successfully. I set certain times that my child’s device should be locked, but she’s still had access during these times. In my app, it says the device is blocked but when I go to her phone, it’s still allowing her full use of the phone. I have reached out to tech support, and tried everything they suggested, and still the same result. When I reached back out, I requested a refund, and I was told to wait for an update. Needless to say I’m uninstalling and looking for a better app that will work properly, and enforce restrictions.Version: 4.0.11

Needs to work out the kinks!This has promise but it has some major issues. And their unfortunate solution for everything seems to be “delete and reinstall the apps”… well let me tell you the set-up process is pretty tedious and the last thing I want to do is delete and set it up everything every time there is an issue! I am on the 3 day trial and will be canceling for this reason. The biggest issues we had were the new apps downloaded on my sons phone did not link to my app, so if he hadn’t told me about them, I would’ve had no knowledge he had them on his phone… which is a terrible glitch for software that is meant to protect our kids! Also, the schedule does not work correctly. I set down time to end at 8am, and everything was still blocked at 10am. Work out the issues!.Version: 5.7.4

Good App, ExpensiveThis app is great, tells you battery percentage, location, shows messages and searches, shows location, it's the best parental control app I've found. Three stars due to cost and false advertising. When you download the app it doesn't tell you that you need to buy anything and offers you a free trial of premium features. All the words and phrases used in the app give off the idea that the bare minimum is free which is just false. After three days it asks you to pay extortionate amounts..Version: 6.1.9

Do not download! Will ruin your phoneI decided to re-download and re-subscribe to this as I had read that it had been updated so hoped that previous issues had been resolved. It’s completely ruined my iPhone leaving it unusable! Tried deleting the app and completely removing it, but I’m still unable to use a lot of apps on my phone. My daughters phone has also been effected, but not to the same extent. Do not download this app. It costs a lot of money, instructions aren’t clear and it’s difficult to use. Still awaiting refund.Version: 6.4.5

Listen upThis app is an abuse of power. It creates a dictatorship between parents and children which in the long run = unhealthy relationships. Parents should be teaching their kids in ways that they they know they can trust their kids. Teaching them in more positive ways and helping them to understand the dangers and limitations rather than punishing them for something they don’t understand. This demolished the lesson of trust with your children. This is the pure opposite of setting to your kid up for success but rather, making their later years more difficult and relationships unhealthy. Your children’s and children’s friends private information isn’t entertainment. So I repeat, parents read a book, learn a lesson, TALK to your kids..Version: 4.0.1

Help please?!Ok, first I downloaded this for my child, who is tempted to use his phone during sleep time, I used it, and the next day he went on to call me and nothing was in his home screen?!? As a single mom, I have my children as a responsibility, not some way to get reviews on a app!? Could I get a response from customer service?! Thanks! Bye.Version: 5.1.3

Not worth the money.Sometimes it works and sometimes it doesn’t. Had problems with the app within the first 2-3 weeks. I emailed the company and they sent me a list of things to do to trouble shoot. I did all of them and app still wasn’t working correctly. I asked for a refund and company denied saying they don’t refund for any reason. I was asked to send screenshots to the company of my daughters phone. I just gave up at that point because I didn’t feel it was worth the effort to prove there was something wrong even with the “no refund” policy. So I paid for a full year and used it for only a month. I think there are better options out there..Version: 6.1.7

Waste of money, not parent friendly, child is still exposedDoes not block sites, chat rooms, location is not correct or updated often. I made the mistake of paying and thinking it was a great reliable app based of other reviews....only to find out its extremely limited and very hard to use. Complete waste of money. When trying to contact support they sent me a complicated email with poor explanations and asking for a screen video of me trying to fix something through their complicated verbiage. My child overcame this crappy app and I caught him chatting in a sex chat within an hour of giving his phone back. When I thought it was safe to give back. Company should be ashamed of its self and Apple should pull from the Apple store..Version: 5.5.6

HORRIBLEI am a child who has this app on my phone, I am 13 years old (girl). The app works good in all but sometimes when I would try to talk to my friends it would block me from the whole app then I would try to go back in and it would log me out of my whole account. This app makes your whole phone SLOW. If your parent set a screen time limit it WONT even give you a heads up saying “5 minutes left”. Its so annoying because I would be listening to music or having a conversation and it would just say “screen time limit is up” then when I try to go back in and everything gets all glitchy. The app makes me feel like If I do one thing wrong I will have a really bad consequence. It also makes me feel untrustworthy of my parents. Then I see other people being able to be free and FaceTime there friends and make plans to hangout and I’ll be just watching them have fun while my screen time is all used up. When I’m on my phone the app causes me to have anxiety because i feel like someone is over my shoulder and i don’t know what is finna show on any of my apps..Version: 5.5.5

Could not get the app to work!I did the trial and it worked fine. I decided to subscribe and paid for a year, When I tried to log in it would not let me move past the payment screen. But every time I clicked on the subscription I wanted it would tell me I was already subscribed! Never able to move past the subscription screen after I paid. I was more than willing to let tech support walk me through it but they don’t seem to have any kind of support. I sent an email to the support email address and it came back undeliverable.... so I called my bank and submitted a claim to get my money back..Version: 3.0.3

Some features work some don’tThe tracking and geofencing work. Downtime scheduling does not work. You can set the schedule and it will lock app on the phone but will not unlock. I have to turn the schedule off and on every time to get the apps to unlock ie school time schedule or bedtime schedule. Tech support will have you uninstall and reinstall the app multiple times this is not work and a waste of time. I have ask for a refund and keep getting the run around with the same repeated steps. The main reason I wanted this app was for the remote scheduling of down time. The app is not working properly and reading the reviews and forums this has been a issue for years now. I have been asked for screenshots of the issue. Ask for more information on what tech support wanted and sent it to them. Was asked to agin uninstall and reinstall. The app will just not do the downtime schedule. I have spent hours researching to make sure everything was setup correctly. Have done what tech support has asked and they will not issue a refund. I ask for a refund on day 7. Update I did receive a refund..Version: 5.7.4

HorribleHalf the features don’t work and I’ve deleted it from mine and my child’s phone and she still cannot access anything.Version: 5.1.3

App doesn’t workFamiSafe seemed to work ok at first for a while but then wouldn’t transmit data from the child account to the parent account anymore. Location info would update only once every couple of days, no longer in real time. I was in contact with the developer, Wondershare, who, after four months, was clueless as to how to fix the issues with their app. I can only presume that they’re not keeping up with phone operating system updates. Despite the frustration and the waste of time for months in trying to get this to work, Wondershare also refused to give any amount of refund. Do not bother with this..Version: 5.1.3

Zero Stars!!I couldn’t get the app to work properly on my granddaughters iPad. Couldn’t get thru the set up process without error messages. After trying multiple times over the course of over an hour, I gave up. I deleted the apps then emailed and requested a refund. Mind you this was within 24 hours of purchase. They refused my refund request saying that I needed to reinstall and do x y and z, follow some directives (that I had already done), send them screenshots, etc. Honestly, just wanted my money back after the time I had already spent trying to make this work. I wouldn’t recommend this product or company to anyone..Version: 4.0.7

Zero Customer SupportI have submitted numerous requests for help through their “live chat” box. It’s a dead chat. Never a response even though they make you put in your email for “better service “. I also tried their 24hour phone support that I had to pay international call rates for; and after guessing which option to choose as they don’t mention famisafe and waiting for 5-10 minutes they play a message to say nobody is there. So far the product is glitchy and with a little help it may work but I guess I will never know..Version: 4.5.5

Not like other appsIt’s been four business days since I contacted The email trying to get a refund and no one has responded after their first message. I tried messaging the support number to get a refund because the app does not work on my sons iPhone or iPod and you can’t restrict a lot of apps and you can’t restrict a lot of activity like you can with family link for Google. I tried to restrict camera and browser and Safari on the iPhone and on the iPod and I can still get into them. I said a time limit for him to be off the phone at 7:30 PM and be on it at 8 AM and he’s able to be on it all night and he’s up all night on the phone and on the iPod. I just want a refund back to my card because I paid for like three or six months and it was 20 some bucks or more..Version: 3.8.0

Great idea .......howeverLocation services are not accurate or reliable. Often shows the phone in the same place and just stays there for days on end. Nothing seems to resolve this, tried removing and reinstalling on the kids device ,tried the same on my device and still it doesn’t give accurate up to date information. If you are looking for location tracking etc I don’t recommend this app. The app is not free, it doesn’t work as intended and if there is two factor authentication on the device don’t waste your time as 90% of features will not work. If two factor authentication is activated on an apple account it can not be switched off it’s permanently on once set up. Knowing this and understanding the need for good security I find it strange that an app developer is aware of this and can do nothing to make a relatively expensive app work the way they advertise. If they would sort these issues then I would say the app would be 5* but as it stands at the minute it’s a long way from that and I would stay away until the developer has fixed the app to be used as intended and as they advertise..Version: 3.0.3

Not quite what I'd hoped forI am another one of those women with the cheating husband who is using this app to hopefully get him to stop. He also has a problem with buying crypto, and I set up the app to block the website he was going to. He was actually able to get to the website this morning and purchase more crypto. I trusted the app to keep him away from it and it didn't work. It could be even worse if it was a child getting into a dangerous situation where the parents thought the app would keep their child safe. I expect more from an app that I'm paying for. I've also found that customer service is iffy. I've had to contact them twice and really have not been satisfied with their customer service either time. I'm not sure if there's an app out there that works better but I think I'm going to do some research and see if I can find one..Version: 6.1.9

Works But Bad QualityThe app interferes with banking and other important apps on the phone and eventually makes it useless. The VPN makes it terrible and by interrupting the VPN it is still possible to access the internet and sites, and the permissions in the parent app and what you need to sync are so difficult to understand. The kids’ app makes their phone’s location revealed to the parents’ phone and makes them contact their phone for the settings profile to be installed which seems deceptive. It will be necessary to explain to the kids what you are doing which means they might remove the parental control. I like an app which doesn’t allow kids to remove it, it keeps the profile in VPN configurations under settings..Version: 6.0.6

HorribleWhat a waste of money. The app never worked for me and in order to troubleshoot, it needs to be through the night because they area in a different timezone. I stayed up one night and they still couldn't fix it and 0 help on a refund. I don't recommend this for anyone..Version: 5.7.1

Not goodThis app is just a big hassle. Don’t know how many times that my kids have said all their apps are gone when there is no active time or other restriction. I had no time restrictions for the last couple of weeks because it just doesn’t work and enabled again last night. Even though it is not in the restriction, all their apps are gone. Deleting every possible restriction and rebooting their phones did not resolve. Ended up just uninstalling so they could use their phone. Searching for a better solution, this is just horrible..Version: 5.7.1

Don’t waste your moneyIt was easy for my child who is only eight to go into settings and turn off GPS tracking and other monitors. If you need to keep an eye on your child it’s best to create an Apple kids account under yours on each device, that way they need your approval to change certain settings. Honestly, I would recommend an Apple Watch with a kids account and pay the $10 dollars monthly through version to have unlimited call, texting and gps tracking. Under this you can also restrict contacts as well. Also, this app was not user friendly and rarely provided the current information on my child’s location and activities. Please don’t waste your time or money on this app!!!.Version: 4.5.3

Don't bother wasting your moneyI paid for a year after reading all of the great reviews. Well disappointed is an understatement. The app’s geo fences 9 out of 10 times don't work - I get notifications several hours after the geofence is crossed. The location services also doesn't work properly. Sometimes when I unblock my son's phone it takes a little while to kick in. Also all of the apps, whether blocked using instant block or scheduled, once the device has been unblocked, those apps are all over the place. So if you like them arranged, you are in for a surprise as they just appear wherever they want. I mainly purchased it to know where my child is and to control screen time, but those features are so temperamental it defeats the purpose hence it's a waste of money in my opinion. Apple has similar but maybe more basic features for free... Very disappointed.Version: 5.5.6

We’re not off to a good start!!Hello. I just downloaded your app today on the advice of my (3) kids therapist. I gave my middle son his phone back after downloading the app. He literally had his phone for about 5 seconds and he asked me, what would you do if I deleted the (FamiSafe) app?? I said, go ahead!! Not really thinking he would be able to actually delete the app!! He looked at me and said, I did, I deleted it. I thought to myself, there’s no possible way!! I looked at his phone and sure enough he did. He really deleted your app. I was in shock. Isn’t that the whole point of your app?? I mean am I missing something?? And not only all of that but I tried to leave you this “feedback” inside your app and I kept getting an error “feedback submit fail”message. I did this not once but twice..Version: 5.0.1

TerribleThe app locks my son’s tablet intermittently during allowed usage hours. I even went as far as wiping the tablet and starting g with a fresh install with the same end result. If you attempt to contact them, the chat will only allow predefined questions and the email system will only allow for brief statements. If you write a longer message it pushes the SUBMIT button off the screen and you cannot access it to submit I’ve submitted a few emails and none have been returned. We uninstalled after only 3 days, which should be the “free” trial period, but since we paid for the year already we do not get a refund, although it is within the trial period. Useless!.Version: 5.5.6

7 day money back, worthless.I gave it 1 star because they have humans that answer the phone. I didn’t realize I had problems for 7 days. I had blocked everything I wanted blocked. But somehow my son was still able to access the blocked stuff. I uninstalled the app. Reinstalled and made no changes. All my info was still there. This time it took 12 hrs for the blocks to work. Now mind you that’s just 1 kid. The other device wouldn’t let me change anything because it said I was using the wrong password. But I was not, just another glitch that when uninstalled and reinstalled started working. Don’t waste your money..Version: 5.5.5

If zero star was an optionThis app comes with another one for your child’s phone. It does not work and blocks all apps on child’s phone. When you restart device, all apps are GONE. It took me a whole day to restore the phone. You cannot remove the app from your child’s phone either and it messes up their account. Worse app ever..Version: 6.1.8

Doesn’t work . Apps don’t get blocked on downtimeThis app is a pain to set up and it doesn’t actually work . You can only block apps fully, they don’t block at the downtime . So this app is useless ..Version: 6.1.8

Worse than native screen timeProbably the worst £50 I have spent in a while on something that doesn’t work. You set a screen time and once it passes, your kids can just continue to use their devices. And it’s impossible to figure out how or why given how poor the user interface is and fact you can’t force activity reports.Version: 5.6.1

Find another parent control appI am so frustrated with this app. I hate it so much and am so disappointed that I cannot just cancel it and get reimbursed. I have asked for support and it is practically impossible to get support. I make requests and get a response from some tech person 3 days later. And that point I don’t have my child’s phone w me and can’t explain what the problem is when I don’t have the phone in front of me. I would never recommend this app to ANYONE. I would like to make the comment for everyone to know. I am going to add this to whatever app rating this app may have. If I can access it. But perhaps I can’t access it like many other things on this app.Version: 5.7.0

Frustrating featuresI can’t tell you how many times in the last month I have had to reinstall the app when it’s not deleted from a device. It seems like it crashes. It’s not entirely user friendly. It says to give permission to run a repair process but I can’t find that anywhere on the app. I do like seeing the exact context of texts that were inappropriate. I also like to see the inappropriate pictures that have been seen..Version: 5.1.3

Not impressedPaid over £50 for the year for it not working for 2 months now because of the Apple iPhone latest update! Not good enough Every time it says your working on it! It’s obvious phones will have updates so you should be prepared for this happening!! Won’t be renewing my subscription.Version: 5.5.0

Uninstalling issuesI gave this app 3 stars because ever since I’ve had it I have had to reinstall the app numerous times on my phone and on my child’s phone. It doesn’t even alert me when it stops working. I have to check my child’s phone to make sure it’s still blocking all the sites I have set. When the app does work, I’m very pleased with it and would give it 4 stars. 4 because the app doesn’t update my child’s activity continually. I have contacted the customer service department numerous times also and they take over 24 hrs respond. However they have yet to find a solution to my issue. I’ll be cancelling the service..Version: 3.2.0

Not sureIm on the trial version right now it seems to be working but im disliking that i cant pick and choose which apps to block as well the trial is up in 2 days and it doesnt allow apple subscription seems to be just PayPal ive tried to find other options and cant. Why only paypal? i despise PayPal..Version: 3.6.1

HopelessI bought this app and then one day found that it no longer worked followed by an email from Famisafe saying my free trial had expired???? I paid nearly £60 for the year. A waste of money and rubbish customer service. I have removed the app from mine and my child’s phone..Version: 5.5.5

Do not buy this app everThis is horrible service and a horrible app. I just bought this at 6am and 3 hours later I have not received a registration email or anything. My card was charged from Hong Kong immediately, I’ve already canceled my subscription and submitted a refund on WonderShare. The section to submit a refund on FamiSafe doesn’t work at all, not a surprise a this point ! Please take my advice and find another way to protect your children. Horrible service and very disappointed. At this rate of service I am concerned that I I may not get a refund so I know this review will save a lot of people from this app..Version: 4.0.7

DO NOT USERuined my son’s iPad with this software. It blocked his access to games and other software but somehow, that block became permanent- even after removing the software. Horrible, slow customer service. Gave one star because zero isn’t an answer. Run - don’t walk - away from this software. It permanently damaged a year old iPad!.Version: 5.5.0

ABUSE!!!!!! (i put it at 5 star to get it ranked higher)This app is pure abuse of power with your children. if your really so worried about your child’s whereabouts on the internet or apps they have learn to trust your children. parents like these are the reason so many people get anxiety at such a young age, the pure stress of apps like these cause a surge of sneaky children and mental illness. so karen you’re right it is the phone this time but it’s the phone because of you. if you really wanted ur child to be safe on the internet just block sites and set age restrictions on apps, don’t helicopter them. and also you can’t delete it??? shouldn’t that be illegal? the rise of parents in crusty old retirements home will happen in about 5 years..Version: 5.1.0

Customer service non-existent, renewed even when I said not tooLast year, I was unhappy with the inaccuracy and glitchiness of Famisafe, so I tried to contact them for help and was super frustrated to find no phone number or customer service options for support available. I sent a message to them to cancel my subscription, and found a way to deactivate automatic renewal. They never responded to my message, but it did show that it was set for “No renewal” on my account. Apparently that meant nothing, as it renewed and charged my card… what? I’ve tried to go online to find a way to call someone (no way listed), and their “chat” is an automated robot who knows very little. Unlike other businesses with robot chats for customer service, it did not switch over to a human when the robot was insufficient. I feel I’m stuck with a never-ending subscription nightmare. It shouldn’t be this hard to reach someone..Version: 5.5.6

I HATE THIS APP!!!!!!I hate this app because I’m the child and all my games are taken away and when they come back they are all jumbled up and I hate IT so if u are reading this I expect you to never ever download this app to your kids device/devices because they WILL be mad and I me they will ! Ok so if ur gonna download this app what is the point of having a device if a spasticated app like this will ruin it! 😤like literally just DONT DOWNLOAD THIS APP IT RUINS DEVICES ok bye for now.Version: 5.5.6

Avoid. Avoid. Please, avoid this app!It had potential but lacks control power. Totally useless for our needs—-we need more specific customizations for a broad variety of apps. There was also a huge lag between the time I had altered settings (such as allowing more time) and the device being updated. ***** The worst part is trying to cancel the subscription without getting charged. They have set up their cancellation/refund policy so that they don’t have to give out any refunds. Read what reasons are not acceptable and what would qualify for a cancel-refund. Lame. I cancelled less than 24 hours of the monthly subscription that was purchased on the 22nd of November. I followed their guidance by contacting support through the account. Since then, I have had nonstop back and forth communication with their support team asking for an egregious amount of information. I believe that they’re making this process painful for the purchaser/user, as a greedy business tactic $$$. —that is downright nasty. ….and my patience has run out. Thus, turning my focus on posting reviews about my experience..Version: 6.1.4

SighThis app is great if you want to control your child’s every move. Honestly, if you don’t want your child to do certain stuff, don’t buy them a phone. I understand some parents don’t want their child to watch or do inappropriate stuff, but, if they are, just take their phone away. I also understand that parents need to contact their kids. But seriously, don’t punish your kid with this app. Especially if your kid is over 12. Obviously, if you couldn’t tell, i speak from experience. I’m in high school now, and don’t have it, but back in 7th grade, my parents put this on my phone and it really hurt my confidence as I was already struggling with friends. This takes away your child’s sense of freedom and it honestly feels awful. Especially when you see other kids being able to do anything and everything..Version: 5.1.0

Overpriced for underperformance.This does not allow for individual apps to be controlled: rather, it bundles all apps into “age” categories (no, I didn’t know there was age-categorisation of apps either). You have to select the whole category (and thus, all categories “older”) and hope that you’ve guessed right to control the app you actually intend to. Oh, and the time-limiting doesn’t work either. If the target device is simply turned off and on again, the daily quota is reset. This app does nothing that “ScreenTime” and “FindMy” aren’t already doing for you..Version: 4.0.11

Many many bugs to fixI paid for a month but gave up after a week. It's very difficult to give the children access during a 'restricted schedule' - switching off a restricted schedule doesn't quickly give access. Devices seem to use their screen time just by being powered on, not actually in use. All the app icons move around on the Home screen on a daily basis which causes my kids lots of frustration. The interface for parents is really unintuitive to master, it’s completely illogical. I contacted support twice and didn’t get a reply..Version: 5.7.3

Don’t bother. Waste of time and money.Complete and utter waste of time and money. I bought a one-month subscription today. Put the parent app on my phone. Spent 10 minutes setting up my son’s phone with the kid app. Set up an overnight downtime schedule on his phone. It blocked the apps on my phone! No I didn’t set it up wrong. I had the parent app and he had the kid app. I was controlling his phone and his screen time. Spent half an hour going through each of my apps to click “ignore limit” because it’s telling me that I’ve reached the limit on that app for today. Every single app. Even the calculator. Had to delete both apps off his and my phone. Had to delete the VPN off his phone. Finally have my phone back to normal now, 2 hours later. Such a waste of time. Requested a refund from Apple..Version: 6.0.2

Do not buy!They have made changes to the app that no longer allow you to control screen time. Can’t add, remove, or monitor amount of time on phone. It was working previously but they changed the interface 100% and it does not work any longer. Do not waste money if you desire this feature. I contacted tech support but they just told me to uninstall and reinstall but this is the new design of the app.Version: 5.7.3

GPS tracking does not workThis app is meant to be able to track your child’s location with GPS. This feature does not work, and the developer has written to me stating that there is no fix in the works. This makes the app vastly less useful and we will not be renewing our subscription. Their excuse is that the issue is with Apple. I disagree, because we have other apps that use GPS and have no issues. If this feature is important to you, look elsewhere.Version: 4.5.1

Total waste of time and moneyHave tried and tried again to be able to use this, have tried to contact for support and eventually managed to get some one to respond to tell me to reinstall to solve my issues. Well in total I would have more success tying ribbons on dirt handles than using this app. DONT WASTE YOUR MONEY so now I am trying to up load my report and it will Not let me either password is taken or not suitable..Version: 4.5.3

Waste of moneyNot only does this app lose connection with my child’s phone every few days, it also tells me my subscription has expired - when I have four months left!! The customer care team are a nightmare to get hold of, by email, and when you do they repeatedly fail to understand the issues. Being based in China, I assume, the email trail contains pointless back and forth and all the time they take my money for giving me nothing. So many marketing emails too! It’s a real shame as for £60 a year I thought my son would be safe online. I wished someone would sort this out for me..Version: 6.0.6

DisappointedI downloaded this app a couple of months ago to help keep my kids healthy and on track in life. I had used Bark before but was told FamiSafe was even better. Well, it was cheap so I tried it. I noticed early on that the child locator was very slow in updating. It was would sometimes take 12 hours for my child’s location to update. I sent 3 emails trying to connect with FamiSafe to talk about this and some other frustrations I was having. It’s been a month and nary a word in response. I very rarely give negative reviews, but I had nothing else I could say. Thank you..Version: 4.5.3

Bad for iOS and child can delete the appThis app worked for a while. However, it is not reliable. For one thing, my five year old can delete it from his iPad, which is shameful that this is possible and also messes everything up. I’ve tried to reinstall it on his iPad and also on my phone multiple times and even though it looks on my phone like it is restricted, on his iPad nothing is happening. I can’t believe a 5 year old was able to figure out how to disable this thing. He was able to play his iPad late at night while my phone showed his device as restricted..Version: 4.0.2

This app is trash!The only notifications I get are when the kids leave a known place that I’ve set up and that’s hit and miss. The only way to set up a place is when they are at said place! The app hasn’t picked up and info from my youngest daughters phone in 2 day!! Seems that it’s one issue after another! Took me a week to even figure out how to get the settings right by that time my free trial was up. So I just let them charge me for the month because I was I bit desperate. Then find out that it’s not just me and not knowing how to work the. It is actually trash! The only reason I gave it two stars is because the concept of the app is great but the functionality needs ALOT of work!.Version: 3.2.0

PointlessCan’t get it to actually work. It’s very confusing. I have all settings blocked but my child can still access everything. Real time location is usually days old! I really wish there was an apple friendly app that works the same as family link by google..Version: 5.1.3

Don’t waste you’re time on this app and paying for itDon’t waste you’re time on getting this app and wasting you’re money on it because what’s the point when you have other apps which are free and plus there free and better they need to improve so much more Ive had enough of it I’m deleting it and never coming back it’s so bad most of it is bad reviews it should be shut down forever.Version: 6.0.4

Clunky and ineffective.Having downloaded this I can only conclude that the positive reviews here must be false or bot generated. The interface is so clunky it is nearly unusable. The download and install instructions for IOS were nearly all out of date and never quite worked - which meant lots of googling to find out how to navigate the various procedures you have to go through to add the app/software to your child’s iPad/iPhone. What’s more my child was easily able to uninstall the app rendering the whole process pointless. To add insult to this the cancel/refund procedure takes you in circles so you can never really find what you are looking for. Frustrating is not close to how this app makes you feel. A massive waste of time..Version: 6.1.8

Such good design but really not workingThe app is easy to use and could have been awesome but sadly it doesn’t work. It states that my kid phone needs setting to allow the app to work but this setting is set yet still not working. It shows me some info for 1 h and then nothing for a day but I can see my son on the phone. It also doesn’t show me his locality and sadly I tried to send feedback from the app but stated it couldn’t be send. Wow!.Version: 3.7.1

Waste of time.This app was mentioned in quite a few reviews for “Best Free GPS Tracker” etc. The free version is trash, it couldn’t even do the simple task of accurately updating GPS positioning. The time between location updates was also useless unless my child left the app open and screen unlocked, if they didn’t do that I got an error message stating my child’s GPS is switched off. They couldn’t use their phone as if they tried to get out of the app to do so, the app would force close and again, I’d get an error message about their GPS being off. I’m glad I didn’t waste money on this app after seeing some of the other reviews. Uninstalled it from our phones..Version: 5.7.4

DO NOT DOWNLOAD THIS IS A VIRUSI had this for a while and was glad with the free version so I decided to get the paid version. Everything seemed very professional and I was glad to be monitoring my child’s phone, We then got an email from apple saying that the famisafe app has been downloading unknown content and taking private information, then a week later my daughters iPhone storage was full. I thought this was normal at first but I then took my daughters phone to check and I went to the phones storage and saw many attachments with famisafe as the title, I then pressed on one and got more and more notifications from apple about my personal information and then it did not let me delete the famisafe app! Everytime I press on an app on my daughters phone it opens famisafe! I tried changing the settings on my phone but it gave me the children interface. So I had to contact apple to disable both mine and my daughters account! I lost about 5,100$ from my bank account because of the viruses! These are just sneaky people stealing money and private information!.Version: 4.0.2

Great conceptI loved the concept of this app but have had a good bit of issues with it to be honest. I use the smart schedule daily with my kids as they watch their iPad for a few minutes before turning them off and going to sleep and the schedule functionality just hasn’t been consistent. Sometimes it works great and other times it doesn’t block the iPad at the set time (like last night) and sometimes doesn’t unblock at the set time (just about daily). I then have to go and toggle on and off several times for it to FINALLY have their apps back... very annoying when you have an impatient 4 year old standing in front of you. The toggle to block everything right then also takes a long time to react. In all I like the concept but wish it worked more consistently. I also don’t like that the new update doesn’t show when an iPad is currently blocked, that was something important for me to be able to check that the app was working right and it’s gone now.Version: 4.5.1

WORST APP ON APP STORE!!!I downloaded the app on my phone and on my child’s phone and it has been a complete disaster from the first second!!! It nearly destroyed all functionality on my child’s phone and rendered most of her other apps unusable. We had to eventually reload her phone completely and then reload all apps. The GPS feature on the app didn’t work and would never refresh. Background refresh was NOT turned off either! I contacted tech support and they were useless, rude and extremely slow to respond. They also refused to give me a refund for the year’s service I purchased. I will be starting a social media campaign to let others know NOT TO DOWNLOAD THIS VERY DANGEROUS APP!!!.Version: 3.7.5

Doesn’t control iMessageI was drawn to this app bc it can control app limits. I only want my children to have education apps available some days at certain times. This can do that, which is great … BUT … on a Mac is can’t control the Apple apps, including messages. So texting is available all the time —which isn’t what I wanted. It also took a long time for me to sync the app with my computer. Developers, you’ve done a great job for what it can do. Pretty easy to use overall. It would be helpful if down time limits said days of the week against the time. Ie: 10pm Friday to 7am Saturday. I got really confused. Haha! Tips for Mac users: If you try this, turn off FInd My before even plugging it in. If your device doesn’t show “trust this computer” when you plug it in, you have to reset location and privacy settings (when unplugged) to get it to pop up again. … 1.5 hrs later I’m uninstalling. :(.Version: 6.0.0


🙂 FamiSafe-Parental Control App Positive Reviews
Is FamiSafe-Parental Control App not working?

FamiSafe-Parental Control App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact FamiSafe-Parental Control App.

⛔   FamiSafe-Parental Control App Problems
Applications with negative comments similar to FamiSafe-Parental Control App
Teleprompter by PowerCam negative reviews, comments
Teleprompter by PowerCam Negative Reviews

PowerCam is a smart, convenient, and professional video recording app with embedded teleprompter for fluent videos. Read...

Pixpic: AI Headshot Generator negative reviews, comments
Pixpic: AI Headshot Generator Negative Reviews

△ Pixpic is an AI-powered portrait generator app; it excels at creating highly realistic photographs. With Pixpic, you c...

UniConverter-Video Converter negative reviews, comments
UniConverter-Video Converter Negative Reviews

**Simple-Click to Convert, Compress and Capture Your Video & Audio** Wondershare UniConverter is a complete video conve...

UniConverter13 - Convert Video negative reviews, comments
UniConverter13 - Convert Video Negative Reviews

**Simple-Click to Convert, Compress and Capture Your Video & Audio** Wondershare UniConverter 13 is a complete video co...

VideoConverterPro negative reviews, comments
VideoConverterPro Negative Reviews

Why Choose Wondershare Video Converter Pro? Wondershare Video Converter Pro is a professionally-designed tool that not o...

MobileClean: AI Clean Storage negative reviews, comments
MobileClean: AI Clean Storage Negative Reviews

MobileClean is one of the fastest phone cleaner for photo and contact! Try this master cleaner to clean up similar photo...

AniEraser - Object Removal negative reviews, comments
AniEraser - Object Removal Negative Reviews

AniEraser is an intuitive object removal that helps you automatically cut out unwanted object from video and photo with ...

PDF Converter Pro negative reviews, comments
PDF Converter Pro Negative Reviews

Convert PDF to iWork Pages and Office documents without losing format and layout. Why Choose Wondershare PDF Converter ...