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Ally Invest Forex App Complaints & User Negative Comments 2024
Ally Invest Forex app received 33 complaints, negative comments and reviews by users. Have you ever had a bad experience using Ally Invest Forex? Can you share your negative thoughts about ally invest forex?
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Ally Invest Forex for Negative User Reviews
✓ THEY STOLE MY MONEY !!!!!!!!!!They refuse to let me take my profits out of the account and have blocked me out of my account just so I can’t get it out and when you try to call I was on hold for 3 hours and 20 mins and still never got anyone to help then i tried to contact them through their help chat and waited over an hour and they still wouldn’t give me a answer or help me in any way so now I have no control of my money and have no way to make a profit at all this was over a month ago and they still have not helped me or called me back after they said they would. This is the worst experience I’ve ever had in my life if you don’t want money go ahead and buy this app. THE ABSOLUTE WORST CUSTOMER SERVICE IN THE WORLD!!!!.Version: 10818
✓ Constantly crashesTerrible app!! NO UPDATES!! Keeps crashing, where you have to keep downloading the app over and over again!! I can’t even believe Ally Forex app still exist smh!! Simply trash, don’t waste your time!!.Version: 10768
✓ Terrible AppAll of the other Ally financial apps I use are great this one is garbage and won’t even allow you to login with your Ally Invest login information. Have to create a new one with Forex. Huge swing and a miss with this app..Version: 10768
✓ Market manipulationI am in no way defacing, defrauding or accusing Ally of anything. This is all hypothetical and simply my opinion of the matter as it is my right to free speech. Ally two days in a row halted trading in the morning from so called, “technical difficulties” right as the biggest short squeeze in history was happening making me loose a lot of money. Not only that, but in my opinion, they manipulated the market by not letting you buy any shares of GME on 01/28/2021 causing the price to go down to save the hedge funds. I’m guessing that because the hedge funds would not be able to cover the shorted stocks the banks that backed them (Ally bank) would be the next to go bankrupt. So they had vested interest. This is market manipulation at its finest. By not allowing investors to buy a stock they were inherently driving the price down to save the hedge funds which I believe they have vested interest in. I hope everyone knows that Ally does not care about its investors whatsoever and this was blatantly shown. GME had an unlimited potential for growth from this short squeeze and they shut it down by doing this. I will be moving all my money out of this joke of an stock broker. Congrats Ally, you did stop the growth of GME and lost me and millions of other retail investors billions of dollars. I hope the SEC investigates this properly and whoever approved this goes to jail and the company gets a class action law suit filed against them..Version: 10815
✓ This broker is the worstI would advise you to avoid this forex broker at all cost. Their slow server speeds and terrible customer service will cost you big time!! Stay away from them! They are a joke!!.Version: 10818
✓ Bad brokerBe careful with this broker, they manipulate their charts. They activated my stop loss without even reaching it. They claimed the marked was volatile. I use 4 different platforms and none of them ever reached the price from ally’s chart. Total scam.Version: 10826
✓ Terrible serviceAlly offers forex through Gain Financial. There is a proprietary account option, and an option for MT4. I attempted to fund a proprietary account with a debit card from Ally bank. After a week the card was rejected, stating “verification” was required with no explanation on how to verify. ACH funding directly from my checking account was almost instant. The proprietary app is so limited in features it would frustrate any active trader, and probably confuse new traders. Attempting to open an MT4 account proved impossible. Calling their customer service resulted in inaccurate information every time. Their operators claim there is information on their website that does not exist, and their automated emails exclude the information they claim will be provided. They claim that opening an account takes 1 business day after supplying additional information, which included a bank statement, ID, and written affidavit. After two weeks of attempts, 5 phone calls, and providing additional information 3 separate times, I withdrew my funding and closed the proprietary account. Bottom line is poor service, inaccurate information, and huge spreads add up to an awful brokerage. Go with literally any other company. You’ll be glad you did..Version: 10818
✓ Needs an updateApp continues to crash on me needs a dire update! Please rebuild from the ground up and be more user friendly like Robinhood.Version: 10768
✓ Don’t even tryThis thing crashes when you do anything. Haven’t even gotten a chance to make a watch list before it shuts down. Can’t use it..Version: 10768
✓ Can not access my account for the appLook easy but I had no luck.Version: 10768
✓ ForexThe app keeps crashing as of 06/03/2020.Version: 10818
✓ Needs to be reported for FraudThis app is just a reseller of forex.com and doesn’t link with actual ally - this is awful and they take your info -.Version: 10768
✓ Full failure modeHave had this app downloaded for 6 months now. Have tried as least once a week to log in and have never been able to. It literally doesn’t work. Waste of time, do not waste yours..Version: 10814
✓ Cannot log onCannot log on..Version: 10768
✓ Stops as soon as it opensI can’t trade. I open the app and it goes back to my home screen every time.Version: 10754
✓ Unable to loginUnable to login despite my password being correct. I was able to log into the Ally website no problem but not the app. Upon trying to reset my password with the reset feature in the app, it didn’t recognize my info. It also promoted me to enter a date. But no idea what kind of date. There wasn’t a label. Maybe my birthday? Apparently not, because it didn’t recognize that either. Guess I won’t be using this app..Version: 10768
✓ HorribleApp forces shut constantly..Version: 10768
✓ Buggy app and terrible customer serviceChat takes 20 minutes just to get someone and crashes every time you get connected. Also took money from my account but still shows a $0 balance 6 business days later. Don’t get this app or this service for Forex!.Version: 10815
✓ CrashesWhy does the app crash so much?? I can’t even load my personal information without it crashing on me. I’ve deleted the app and reinstalled it at least 3 times and it continues to do the same thing..Version: 10768
✓ Ally invest forexI love that ally has a personal forex option as most banks don’t. Only complaint is not an interactive enough chart. Just wish you were able to mark each chart with common zones and other things like that..Version: 10768
✓ I can’t loginI can’t login even though when I am using a browser it goes through fine. Horrible app. Please update immediately..Version: 10768
✓ Ridiculous company!!!!Tried to use this brokerage app to purchase some cannabis stock before the elections but this brokerage doesn’t allow those stocks to be purchased so when I tried to transfer my money back to my bank it didn’t show my money available. They said it was an E-check (even though I linked my account to my bank account) and said I have to wait a WEEK to transfer my money back to my bank account then after that week I transferred the money back to my bank and was AGAIN told it will take another few days to post to my account. Go with FIDELITY INVESTMENTS or ROBINHOOD instead of this clown company!!!.Version: 10812
✓ Can’t get this app to do anything but let me add money I can’t useHow do I remove my money and use a better company.Version: 10768
✓ Worst ally appI’m use ally for most banking with out any problems. This app however is absolutely horrible, crashes all the time. I can not do anything on the app with out it crashing.Version: 10768
✓ Horrible!Can’t log in, even though my login and password are correct!.Version: 10815
✓ Great trading platformOnly complaint I have is after upgrading to iPhone 11 with new os version the app crashes when trying to view trade history..Version: 10768
✓ Unable to login? Asks for random date.I know my username and password is correct because I can login online just fine, but nothing seems to work here, and to retrieve your password through the app, you have to enter a date -what date? Birthdate? Today’s date? There is no explanation provided.Version: 10768
✓ Have to setup separate Forex accountYou can’t log into the app with your ally invest credentials, you have to set up a new account with Ally Forex.....lame.Version: 10768
✓ TerribleGiant spreads at daily market rollover take out stops/activate limit orders despite the price going nowhere near the level where they should be hit. Weird/glitchy missing price bars on certain timeframes that sometimes come back by cycling timeframes. Garbage..Version: 10826
✓ Unable to log inUnable to log in using the same log in credentials as the website. FAIL!.Version: 10768
✓ Don’t Charge my AmexThis app should be scraped. I don’t want so please don’t charge my Amex.Version: 10805
✓ HorribleDoes not load statements or other essential information. Will close randomly on you when trying to select any statements or account information..Version: 10768
✓ Can’t loginCan only login through my desktop. Not able to log in through app. Keeps telling me wrong username and password. Would really like for this app to work so I can trade on the go. Please update your system ASAP.Version: 10768
🙂 Ally Invest Forex Positive Reviews
Ally Invest Forex works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Ally Invest Forex.
⛔ Ally Invest Forex Problems
