4.5
4.54997 star

Total 95,276 Ratings

What is Popeyes®? Description of Popeyes®

Features:
Mobile Ordering: Order with the app for delivery or pick-up.
Mobile Coupons: Get exclusive access to the best mobile-only deals.
Restaurant Locator: Find your closest Popeyes® and see their hours.
Compatible with Apple Pay


  1. Popeyes® App User Reviews
  2. Popeyes® Pros
  3. Popeyes® Cons
  4. Is Popeyes® legit?
  5. Should I download Popeyes®?
  6. Popeyes® Screenshots
  7. Product details of Popeyes®

Popeyes® App User Reviews

What do you think about Popeyes® app? Ask the appsupports.co community a question about Popeyes®!

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Popeyes® Pros

Great app supportA mark for a business is how well it addresses a problem. This may sound negative but in a busy world ignoring a problem I’d the easiest thing to do. I put in a large order this morning and paid via Apple Pay. The order was processed and off to the shop I went. On arrival there was no record of the purchase. A great store general manager did everything she could to find the order. It’s good to know that the store must have the order on their register. The emailed receipt is a reference only. So 45 minutes later I gave up. I submitted an ‘issue’ in the app and headed my family’s house empty handed. While chatting I noticed that I received an email on my ‘issue’ asking if I received the order. Nope! On the way home I stopped at the store again. They checked the register system and the order never made it from my phone to the store register even though it was paid ($105). I checked my emails and there were multiple follow ups by Popeyes. I sent A quick message requesting a refund and 15 minutes later I received a full refund to my card. Easy does it. The order may have been botched by the flood of orders during the Coronavirus pandemic at lunchtime but the quick resolution earned a committed customer that will return..SynapsidsVersion: 2.4.0

Good App, but lots of room for improvementsThe “Full Menu” list is misleading. The App still have items compartmentalized instead of truly have a full list. Need to allow customers to choose which way their preference of compartmentalized selections or truly a “Full Menu” list. Family meals are good, but need to allow minor modifications to suit the client’s needs. For instance, I chose the 8 pcs chicken meal with large side, and 4 biscuits. I only wanted one biscuit, not four and would prefer a credit back on the remaining three biscuits that I’m not going to eat, so will subsequently become food waste, instead it could satisfy another customer’s appetite. Remember, “the customer is ALWAYS right!” So listen to the feedbacks of customers to tailor your business model. Thank you..BTRylandVersion: 2.8.0

✓   Popeyes® Positive Reviews

Popeyes® Cons

What’s the point?You might think that if you order food to pickup through a restaurant app that the restaurant will have the food you order. Maybe, but maybe not. I ordered food, went to pick it up, and was told when I got to the restaurant that they didn’t have MOST of the food I ordered. Not that it wasn’t ready, that they didn’t have it. The restaurant was supposed to be open for another hour +, they just weren’t making any more food, which would’ve been nice to know when I was ordering. Plus there wasn’t a manager around. I don’t know if they had some kind of emergency, but it’s not a good idea to leave a bunch of kids in charge of the store without a supervisor, especially if they don’t know the restaurant’s own policy. I mean, I guess the app works fine, but what good is ordering in advance if they’re not going to have any of the food you ordered and don’t find out until you get there. Also, the payment shouldn’t be processed until the food is picked up. Why should anyone be paying for food they don’t have? You’re better off going to the restaurant just to make sure you’re not being charged for the food they’re not making..JamrivVersion: 3.17.2

Worst appI ordered a spicy chicken sandwich with a side of fries and tender and they only sent me the sides and no sandwich. There was no way I could contact the store through the app, so I googled up the store and tried calling them but in vain, they didn’t pick up the phone once! I then emailed them (Popeyes, generic customer service) through the email Id on the app but again, it’s been so many days and I still haven’t heard from them. I couldn’t get my refund or my food. I called doordash because they are the ones who eventually deliver you the food when you use the Popeyes app, and they told me they’ll contact the store and let them know, but no luck. I mean, I get it that mistakes happen while packing food, but at least have a platform where a customer can contact you and these mistakes can be rectified. You can’t just make an app and then not put a number or a customer service link on it where we can talk about the orders delivered to us. It’s stupid and I was disappointed with this experience and I’m deleting the app. Guess it’s constructive criticism at my own cost. Whatever.Sak1313Version: 2.1.3

✗   Popeyes® Negative Reviews


Is Popeyes® legit?

Yes. Popeyes® is 100% legit to us. This conclusion was arrived at by running over 95,276 Popeyes® user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Popeyes® is 90.0/100.


Is Popeyes® safe?

Yes. Popeyes® is quiet safe to use. This is based on our NLP analysis of over 95,276 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.5/5. AppSupports Safety Score for Popeyes® is 90.5/100.


Should I download Popeyes®?

There have been no security reports that makes Popeyes® a dangerous app to use on your smartphone right now.


Popeyes® Screenshots

  • popeyes® iphone screenshot 1
  • popeyes® iphone screenshot 2
  • popeyes® iphone screenshot 3
  • popeyes® iphone screenshot 4

Product details of Popeyes®

App Name:
Popeyes®
App Version:
7.5.14
Developer:
Popeyes Louisiana Kitchen, Inc.
Legitimacy Score:
90.0/100
Safety Score:
90.5/100
Content Rating:
4+ Contains no objectionable material!
Category:
Food & Drink, Lifestyle
Language:
EN FR   
App Size:
52.83 MB
Price:
Free
Bundle Id:
com.bk.pop-us-mobile
Relase Date:
31 July 2018, Tuesday
Last Update:
29 February 2024, Thursday - 18:18
Compatibility:
IOS 13.0 or later

Popeyes® 7.5.14 Update Note
✱ Version History

We’re cookin’ up some updates in the Popeyes app, y’all! In our latest release, you’ll find: - UI improvements - Bug fixes.

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