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LA Wallet App Complaints & User Negative Comments 2024
LA Wallet app received 20 complaints, negative comments and reviews by users. Have you ever had a bad experience using LA Wallet? Can you share your negative thoughts about la wallet?
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LA Wallet for Negative User Reviews
✓ Not as advertisedIt says it automatically keeps your license info up to date. It didn’t. My license was expiring and paid extra through the app to renew. It did the refresh thing and then wiped out my license information. It wants the new information. I don’t have it because it needs to be mailed. I’m traveling and no longer have a current license on me. If if known this was going to happen I’d have saved the extra $25 or so This should be able to update the expiration date without me having my physical license to do so..Version: 2.0.149
✓ Military unfriendlyThis app is incompatible with active duty military with out of state licenses. Many service members are stationed in this state temporarily, not always by choice, and are not required to get an LA license, but are now required to use this app for digital age verification, which they cannot do. I read a developer response to someone else complaining about not having an LA license which basically said “too bad, guess you’ll have to become one of us”. That is ridiculous. There should be options for age verification that do not force transient individuals to become LA residents. Especially when they are only living in the state due to federal service..Version: 2.0.258
✓ Nope not happingWhen I first saw this I was like wow this would come in handy if I forget my wallet book at home, but when you get into the you have to PAY to have your license in what they call a digital license. Nope not happing I already paid for my license I should have to pay more just to have it on here in a digital file for the cops to recognize it as a drivers license. Should have know the state would just want to nickel and dime us. This should be a feature we shouldn’t have to pay for. It should come as an opinion for those of who pay to get and renew our drivers license. Deleting this useless app..Version: 1.4
✓ Needs to be updated for COVID-19 vaccination statusThe app does now allow users to include their COVID-19 vaccination status, however it only allows them to enter their vaccination status if they already have entered a driver’s license into the app. This excludes people who do not have driver’s licenses from using the app to verify their vaccination status. Many people do not have driver’s licenses for various reasons, and they should not be excluded from using the app to verify their vaccination status because of that. This should be fixed promptly..Version: 1.13.1
✓ New feature not know to anyoneI went to the local grocery store. Never had a problem using the app. The associate told me to put my finger on the middle of the photo of my driver’s license. I did nothing changed. Little did I k ow it changes to a screen shot of the state logo. Mine did not. I couldn’t use the app as my I’d. She made me feel as though I stole the app and I was trying to buy a bottle of wine illegally. I’m 61. Don’t think I am near underage. Don’t even look close to being underage. Has to come home and update the app. Very embarrassing. I do not have my phone set on auto update of apps..Version: 1.8.1
✓ Need to Upload LA Covid Vax but Still Have Out of State LicenseI am currently a New Orleans resident. Own my home. Moved to NOLA a few months ago, and received my Covid Vaccine in NOLA, which I would like to upload here. I still, however, have my out-of-state license. Please don’t tell me that I have to change my DL in order to use this app and upload my Covid vaccination. Now the developer has responded that other states do not allow LA Wallet to upload out-of-state licenses (mine is from DC). Well, it turns out that there are other apps, like NYC Covid Safe (from New York, obviously) which allow licenses from anywhere, and which is an app that is easier to use than this one. Additionally, that app is perfectly fine for use in states other than NY. I’ll be using it instead. It seems that it is LA Wallet that is limited..Version: 1.13.2
✓ Didn’t work! Oops error each time!I’m very tech savvy and finally decided to add this app that had been around a long time just in case I’d ever misplace my DL. Downloaded it, typed everything in and got an Oops error adding message. I then scanned the barcode, got the message. Typed in again, same! Scanned again, same. I’m at home so there is no connection issues as everything else I use is running smoothly. As a first time user, I’m not impressed at all..Version: 2.0.517
✓ Doesn’t work (At least while out of state).I’m an adult, and there are certain platforms that need me to prove my age. It requires me to use LAWallet to verify my age through my driver’s license. Every single avenue in app I try to use straight up won’t accept my Illinois license. Scan feature? Doesn’t work. Manually putting it in? My card’s number is too long to fit and doesn’t have an audit number. Remote Verify? Doesn’t work. Nothing I do works, and I think it’s because of the state that I live in. Please let me use my Illinois license. Otherwise, this app is worse than useless..Version: 2.0.587
✓ $5.99 ? And will require renewal ?This seems like a sneaky ploy by some politically connected peeps. I saw a sign in the OMV office earlier today, and thought this is a great thing that the state is doing! I downloaded thinking this would be convenient, but: 1) It is a “digital” copy of something I’ve already paid for. 2) When it’s time for my physical (ACTUAL) license renewal, the state will charge a fee. If I want to keep my “digital” version, I’ll have to renew that too. Crazy ! 3) This app, as per the fine print you see post-download, is NOT affiliated with the state of Louisiana. Suggestion- persuade the state of Louisiana to make your app official, and to buy/license it from you. Let the state give you a portion of their perpetually renewing OMV fees..Version: 1.13
✓ Waste of Time, Will DeleteJust created an account and unable to add driver's license. I've used the scan option and all fields were populated with accurate information, but I receive an "Oops" message that "We cannot validate your license information. Please verify everything was entered correctly and try again." I've tried many times. Everything is correct. Waste of time. Zero stars, will delete app..Version: 1.13.1
✓ Renewal optionIt seems as if it doesn’t update the license if you renew online. You can renew through the app but the convenience fee to do so was way too high. I thought maybe it was an error but didn’t have time to investigate. I clicked on the renewal option again when I renewed online and it stated I’d already renewed. I hoped it would update the license but it still states it’s about to expire. I guess I gambled and loss. I don’t have any issues with La wallet aside from that. Then again it’s only been about 24 hours..Version: 2.0.258
✓ Couldn’t enter casinoMe and one of my boys were trying to go run it up in blackjack and even had a designated driver so we could slam a few Long Island ice teas. Upon arrival, they wouldn’t accept la wallet even tho is clearly states online that’s casinos and gambling establishments were excepted la wallet. Just a little annoyed ab the false advertisement. Guess I’ll have to slam a few Long Island ice teas and run up some black jack another day:(.Version: 1.9.32
✓ Crashes and forgets informationI had the app for several years and it’s always has minor hiccups. Lately, the app forget who I am or “misplaced” my information. Other occasions, it won’t open(goes to the pin and boots me out) I understand that the use of this app is better then the original but, last thing I want is failure to identify when is doesn’t work..Version: 2.0.258
✓ Almost always having issuesIt’s not like Facebook ect that I use a lot but when I do try to use the app it’s almost always having an issue either actually opening and not even showing my license defeating the entire purpose of the app or it’ll just crash every time I try to open it. I have it on 3 different devices and I can’t even open it on any device currently. What if I was in a situation where the app could really help?.Version: 2.0.258
✓ Needs Apple Wallet supportUpdated feature request: please add state parks annual pass! Having to carry around a paper card (not even laminated) all year in this day and age is frustrating. Great app. I love that Louisiana is getting with the digital times. It’d be great if I could add my DL to my Wallet. I’ve got all my other cards, just need my DL and I’d be all set..Version: 2.0.604
✓ Good when it worksI have no complaints at all about how this app works while it is working but the last couple months it just crashes every time I try to open it. I haven’t been able to load this app for at least three months. It’s a little useless to me until that is fixed.Version: 2.0.258
✓ Not acceptedGot the app. Works fine no issues. Went out for dinner and the establishment refused to serve alcohol using this digital ID. Just beware before you spend money on it. According to the law (which I looked up after I was declined service)... Under the ATC’s rule... retailers retain the right to request a physical form of identification at the time of purchase. So... that sort of defeats the whole purpose of having this app in the first place if you need to have your physical ID with you as well. I’d be worried about getting pulled over by the police and have the same thing happen..Version: 1.6
✓ App ErrorEvery time I try to make an account by clicking create new account I fill out the email and password then it says (Oops an error has occurred while processing your request please try again later) nothing has worked tried closing the app out pulling it back up an even deleting it and it still will not work been like this for at least a month...Version: 1.8.1
✓ Doesn’t work for those without LA Driver’s LicensesThe Louisiana Department of Wildlife and Fisheries says you can use this app with a Louisiana. identification card, but that’s a lie. One must provide a valid Louisianan Driver’s License to get the app to work. If you don’t have a valid Louisiana driver’s license, this app won’t work for you no matter how many other Louisiana licenses and records you may have. All my Hunter Safety cards, hunting licenses, fishing licenses, Medicaid records, and such will still need to be carried by paper..Version: 2.0.499
✓ Needs a warning labelI think this is a great idea! However, if you read the fine print on the website, you will see that there is extremely limited acceptance. State Police have agreed to accept it for traffic stops. The legislation does not require local police to accept it. It is not required to be accepted by any businesses as an ID. TSA is not required to accept it. While I think this is a great idea and a huge step forward, legislation is not in place to make it worthwhile. People need to understand that this app absolutely DOES NOT REPLACE a physical driver’s license..Version: 1.1
🙂 LA Wallet Positive Reviews
LA Wallet works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact LA Wallet.
⛔ LA Wallet Problems
