- 95.6LEGITIMACY SCORE
- 96.1SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
MGM+ App Complaints & User Negative Comments 2024
MGM+ app received 33 complaints, negative comments and reviews by users. Have you ever had a bad experience using MGM+? Can you share your negative thoughts about mgm+?
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MGM+ for Negative User Reviews
✓ ‘Always On’ closed captioning is not available.If you are deaf or hard of hearing steer clear of this App. The developer requires you to re-enable closed captioning at the beginning of each and every movie or program. So keep your remote handy, especially if you are binging a half hour sitcom series like Friends. Don’t bother emailing support as they will lead you around the block but never solve your problem..Version: 189.0
✓ Good shows, flawed appI really enjoy the shows from MGM+ but the app itself isn’t great. For a modern app, something as simple as turning on captions isn’t even possible despite the option being there. No way to fast forward or remind by XX secs, you just have to manually scrub. There are just so many little hiccups that don’t exist in modern streaming apps. I really want MGM+ to work but this app just has to be so much better to be more enjoyable to stream..Version: 180.1
✓ I can’t cancel HELPI did the free trial and right now I am out of work so I’m not able to pay, when trying to cancel it wouldn’t allow me it kept trying to charge $6 to my card when there is 0 on my card. How do I end this subscription?!? I went into Apple TV because I thought maybe that was it but it’s not allowing me as well. Someone please help I can’t afford this. The instructions weren’t clear about Apple TV I do not have a job and my card continues to be charged I don’t even have the app downloaded anymore.Version: 116.0
✓ Not a very user friendly appNot thrilled with the very limited features of the app. If you watch an episode, it doesn’t keep track that you’ve watched it. If you stop in the middle of an episode, and go back to continue watching, you have no idea where you left off. If I turn subtitles on, and get to the next episode, I have to go in and turn subtitles on again..Version: 183.0
✓ Your app is same as what used be epiX networkFact epix tv network is epix network is no more MGM+ app now has tv network as many heard. What upset me there no ability log in with tv provider. I noticed trend. Just because you have network doesn’t mean be able log in with tv provider same goes for Disney plus and paramount plus which also have tv networks. Make you wonder why bother with membership and just watch what network offers. Unless you have money throw away on this and others..Version: 176.1
✓ Difficult to useThe interface is pretty clunky for finding stuff and managing my list. Why does the app have so much trouble remembering where I am in an episode or even which episode I’m on in a series? And why do I have to log back in every one or two days? It stopped me in the middle of a show yesterday to have me log back in. And how come I have to tell it I don’t to cast every time I watch something? Why can’t that be a default? The only thing keeping this from one stars is i got this free from my internet company and I am interested in some of the shows..Version: 163.0
✓ Not worth paying forIn all honesty, this app is terrible. The app itself is very glitchy, it constantly restarts episodes that you’ve already watched, it doesn’t save settings such as closed captioning from episode to episode, it “drops” network connection even on WiFi and when all other apps work, and it logs me out all the time. This is just to name a few things off the top of my head. The show/movie selection is 95% things I’ve never heard of, 4% movies from 3 decades ago, and 1% From, which is the only reason I even still have this app..Version: 178.0
✓ Could use some UI improvementsI got this specifically for “From” and I’m pleased with most other content options. My issues are with the app itself. It doesn’t save your place if you stop in the middle of watching something, and neither does it have the option to skip forward or backward by 10-30 seconds like most other streaming apps. I’ll probably cancel after the free trial, but I’d also keep it around if these options were available. All complaints aside though, “From” is 10/10 and when season three comes out, I’ll sign up again just for that..Version: 185.0
✓ Buyer bewareSo I subscribed to this app just to watch a certain show I have been dying to see. On June 30th my free week trial expired and I was charged the $6 for a month service. Totally fine and expected. Well, 4 days later on July 4th I noticed ANOTHER $6 charge on my bank account. Upon investigation, it was a second charge for a separate epix service THAT I NEVER SIGNED UP KET ALONE AGREED TO PAY FOR. After several back and forth emails with epix customer service, i received an email bluntly stating there was nothing they could and to contact iTunes. So I did. iTunes informed me this was a completely separate service for “apple tv” and could not tell me when or how I was signed up for it. I canceled both services and iTunes informed me that I would receive a refund for the second $6 charge “sometime in the next 30 days”....now living pay check to pay check ad a lot of people do these days, this has caused my bank account to be overdrawn by a friggin dollar. Since I’m on good terms with my bank, they have waived the overdraft fees after I showed them the emails thank god. Because of that, I’m not pushing this any further and am just done with it. Just wanted to give people a heads up as nobody could tell me how or why this happened. But, I did get to watch my show and enjoyed it thoroughly so not a total loss here. Very frustrating though..Version: 113.0
✓ Confusing and Frustrating AppThis app will not let me log in on my phone or any other device. Says my email is being used even though I’m the one who created the account! I’ve changed the password and subscribed and it still will not let me in! I’ve tried logging in on other accounts and it still says I’m already subscribed. If that’s the case then why can’t I get in?!.Version: 162.1
✓ I hate this EpixI hate this App and I’ve never even used it. I downloaded it solely to right this review on its horrible advertising tactics and I’m deleting immediately after. This app is constantly closing my news app and redirecting me to safari or the App store without even touching it. It’s infuriating and I hate it with a passion. I will never use this app ever because of its aggressive, annoying, and infuriating advertising. Not the way to win over your audience..Version: 164.0
✓ Horrible appGeez, you would think that they could figure this one out. I can’t watch in landscape mode on my phone. I have to watch it vertically and the view screen is small. All other streaming apps, Netflix, prime, STARZ, showtime, ALL are able to watch in landscape mode. Sad. Even more… I subscribe on my Apple TV app with my Apple ID and password, and then try to watch it on my iPad signed in under the same Apple ID, and it says I need to subscribe. You would think that the company could scrounge enough change from their pockets to pay SOMEONE to get their app working properly..Version: 149.1
✓ Movies locked though paidI have to say that I’m very disappointed. I’m a movie critic with near 7,000 followers. I enjoyed the trial, then was charged … subscription ending August 20th. It seems I didn’t get what I paid for because I am blocked from casting or watching a lot of shows on there like I don’t have a subscription at all, even though I paid after the trial for that short amount of time. I can’t review or promote any shows on my page. I thought I could enjoy it and review certain shows on my page and bring it to my people but apparently I can’t. I choose shows and they have padlocks on them. Even though I paid till August 20. I may seem like a small hat, but my followers have more friends than I do and when I get 14 shares to their people, it’s a way bigger audience. I so wanted to review Chronicle on my page. I thought I have until the 20th to have free reign to do that sort of thing but I guess I don’t. I guess I will be just letting my subscription run out. Sad. I didn’t want to post this publicly, but had no choice. There was no other way to contact anybody. I’m just sad about it..Version: 184.1
✓ Low amount of content. No 4K.Hello MGM, has anyone at your company ever tried viewing a streaming service before developing one? 95% of the low number of movies you stream are available on other streaming services (paramount, max, etc) in 4K quality. As of June 25, 2023 you have exactly two movies that are 4K quality. None of your 4K series are in 4K on the app. The player should be integrated with Apple TV but is not. The player should give us some info on the video we are streaming (ie video quality) it does not. I was going to sign up for 1 year but decided it would not be worth it since there is barely any content that is not better viewed on other streaming services. The 2 original shows you have can be binged within the free trial period. There is barely any content from the MGM library, 4K or otherwise, on the app. This is a true disappointment as I am otherwise a big fan. There should be separate profiles for separate viewers on the account but I don’t mind cause no one else I would share this with wants to watch anything you stream. Maybe next year, if you’re still trying..Version: 182.0
✓ Needs some quality of life adjustmentsContent seems great for the price. The app needs a couple of quality of life adjustments most folks already have with our billion other media subscription services. Auto play next episode when casting. Skip tv show intros/recap Casting in general have some bugs. Major one being when you go to a video you want to watch and from that screen you cast it your screen has to be on or else it stops playing. You need to cast it from the app home screen then play without that bug reaveling it self..Version: 181.0
✓ Apps are way too confusingSo there are separate Epic apps along with separate subscriptions. This is confusing for customers to choose which is best for you and Epix doesn’t explain ANY of this before purchasing. Then when I tried to download the app for my iPad the process to sign in was way too complicated, and I’m a millennial, I know about computers and applications and no way should watching a movie or choosing a subscription should be this complicated. Make sure you’re downloading to correct app because Epix banks on the fact that you won’t understand and will end up paying for both subscriptions. Definitely not user friendly unless you’re already subscribed to Epix through your service provider..Version: 116.1
✓ Good programming, APP needs some work.Glad I took the free trial. Found multiple series that I’m enjoying. Can only give the APP 3 stars. Mainly dislike the que and history in the settings menu. Doesn’t make it very easy to get to the next episode you’re ready to watch. Cut the cord long ago and only stream now. Possibly top 10 in shows but barely makes the list in favorite APPs. Hope they’re serious about this with the name change and make some improvements..Version: 175.1
✓ Won’t play when mirrored to my tvI love this app on my phone but when I try to mirror to my tv I always have problems with this app, I can mirror any other app easily but for some reason this one takes hours to worn if it even works at all, I’ve uninstalled & reinstalled several times & I've also reset my internet connection numerous times & it has only solved the problem once but it keeps happening over & over!.Version: 118.0
✓ Incomplete MessI have no idea how this app has a 4.8 star rating. It is the worst streaming app I have ever used. First off, the native app on my Samsung smart tv doesn’t even allow you to play content, only trailers (because that makes sense). It has this knock-off airplay feature that doesn’t work, all I saw was a black screen no matter what I tried to cast. You can use airplay and chrome cast though which is the only way you can actually watch this stuff on your TV. In addition, the skip intro button takes you a minute or so past the end of the intro, making it useless, and the next episode countdown starts well before the end of each episode. Gotta stay on your toes and be ready to cancel it if you don’t want it to randomly stop playing towards the end of each episode. From is a good show, but this app is painfully bad..Version: 183.0
✓ Great shows, stupid app!DO NOT GET THIS APP THROUGH YOUR PHONE! I paid for the year on the MGM+ app through my phone(Apple). I can’t watch anything on my tv because there is no log in, only subscription options. I’ve gone back and forth with MGM+ customer service for a month now and all they say tell me to do is log on, I’ve now had to send the screen shots of the fact there is no log on. I’m not paying twice for the same thing. I asked for a refund so I could sign up through Apple TV and I’ve heard nothing..Version: 180.1
✓ App keeps saying my iPad is jailbrokenEvery time I go and try to play a movie it gives me a message saying it cannot play because my device is jailbroken. I contacted support and they pretty much called me a liar and said their systems indicated my device is jailbroken. I called apple support and they verified that my iPad is not jailbroken and suggested I contact EPIX which I had already done and they just said my device is jailbroken. Apple suggested to just delete the app and use a different one..Version: 142.0
✓ Cannot edit continue watchingThe content is good. But the app itself has a frustrating design flaw: continue watching. I finished a series and the last episode remained in continue watching. I contacted MGM+ and was told that there was no way to edit or remove series from continue watching. This includes series that I started but don’t intend to finish. In contrast, movies automatically leave c/w when finished..Version: 186.0
✓ AnnoyingI just wanted to subscribe and watch one of my favorite movies but they make it so difficult for no reason. Waste of money, their library isn’t even good. You’re better off just renting the movie or buying it somewhere else. Don’t even TRY connecting it to your TV bc that’s not even the worst part. 0/10, will never waste money here again..Version: 162.0
✓ Download option buggy, needs workI was heading to an off-the-grid cabin this week and had just started War of the Worlds S3, so I downloaded the next three episodes to watch on my iPad Mini 6th gen. Total fail. The app refused to function without a wifi or cellular connection. When I finally got wifi again on a trip to town, the app opened but the first episode I'ddownloaded failed to load and start playing; then all the downloads' status switched from downloaded to expired. I'd also downloaded a movie and it played fine, but if I stopped watching and then went back to continue, there was no resume function and I had to scrub scan to find where I'd left off. Yikes!.Version: 170.1
✓ Problem never resolved, no yearly refund issuedI paid for a yearly subscription to your service and discovered I cannot get sound on any movies choose. I called tech support and tried several suggestions and nothing worked. I asked to cancel my subscription and issue me a refund and all I got was a message that I would be canceled after Feb 2024. Please issue me a refund for this year! I cannot watch any movies since I do not read lips. This is my third request! I will keep bugging you. I do not give up..Version: 179.0
✓ This would have been a 5star review if only...I eagerly signed up for EpixNow membership and during the trial period was able to download and watch some series and movies. I need the downloading option because I usually don’t have access to fast internet connection. Anyways I liked the library and had lots of stuff waiting on my watch list. I was definitely going to be a permanent subscriber. Then as soon as my trial period ended, I was never able to download another movie! Always got an error message to say this can’t be downloaded at this time please try again. But again never came 😟 I guess this may be due to a slow internet connection but I do think that if EpixNow was apply to deliver movie downloads during the trial period that they should be able to do so after a customer becomes a subscriber. Come on guys, if Netflix can do it you can too 🙏🏻 I paid my first months subscription without being able to download a single movie 😤 I will definitely change my rating and resubscribe to EpixNow if you guys can do something that caters for those of us who do not have access to fast internet speed.Version: 121.1
✓ Doesn’t work with Apple TV appI just purchased a subscription of MGM+ on my iPad. When I downloaded the app through Apple TV and went to watch it there, it wouldn’t let me login. It kept telling me that Two-factor Authentication is required on my Apple device. That’s fine except it is already turned on on both of my devices and I am stuck now. What do I do? Based on all the really bad reviews this MGM+ app is getting, I highly suggest they hire and expert to completely start over. No other streaming app is giving me this issue. They don’t care that I’m logged into AppleTV and don’t care if I have Two-factor Authentication turned on or not. Fix your app, MGM!!! You’re going to lose a lot of customers if you don’t! I’m already tired of you and am going to cancel..Version: 188.0
✓ Crashes RegularlyI had a trial via Prime but it’s to cumbersome to navigate around prime video to get to exactly what you want to watch on other streaming services. So I decided to subscribe directly. Unbeknownst to me this would become a living nightmare. Every time I start to watch something after roughly 10 minutes, the app crashes only allowing for audio video freezing when reset all I get is the little Spinny wheel. I am never able to watch an entire episode all the way through on Apple TV..Version: 187.0
✓ Coming soonLol I just can’t with this crap. I go to report the issue on the developers site and can’t submit my issue. I’m stuck in a loop of verifying I’m not a robot. SAVE YOUR MONEY AND SPEND IT ELSEWHERE. 4 days later and still cannot watch a movie that cam out per the app 4 days ago. What is the point of a streaming app if you can’t stream what you say comes out? 2 days later and still can’t watch a movie that came out on the service 2 days ago. Lol this service is such a joke it’s not even funny. Been waiting weeks for this movie to drop and it says Monday July 18th. Today is July 19th. Go to watch the movie and I’m told it comes out July 18th. Again we are a day past that. I almost don’t even want this service being free for a year. I got a year free from my internet provider and after using it for less than a month I would never pay for the service. They post movies in the coming to EPIX section (the longest I have seen) a month and a half before it’s available to watch. One movie I was like oh I’ll watch this said it’s would be coming in a month after clicking on it. 2 weeks before it’s out they moved it from the coming soon section and put it in the section it belongs action and adventure even though you still could not watch it. I have had most streaming services and never seen anything this bad. Just post the movies the week they come out not almost in 2 months also don’t post the movie in it’s section till it comes out as it causes a lot of confusion..Version: 166.0
✓ Very frustratingI saw a movie I wanted to watch on EPIX, so I went to it and they made me get “EPIX now” because I didn’t have it for free from a provider. So I bought the subscription but then it told me I needed to download “EPIX now cast” for the tv to be able to view it. On the smart tv it only would show “EPIX cast” so I couldn’t even connect to a tv to watch the movie I wanted to view. I think it’s ridiculous to have to have 3 apps just to watch it when I couldn’t even watch the movie. I canceled the subscription without even being able to use it. Very disappointed.Version: 166.0
✓ Needs much workDoes not remember last show you watched or where you left off from. Doesn’t have a area that shows what you are currently watching, thus needing to constantly search. Doesn’t show that I’ve watch episodes when I have and always restarts my episode to the beginning when I’ve paused and continued it. Very poor operating which gets very annoying. This app features issues on all platforms..Version: 180.1
✓ This content is not available/ customer service not availableCustomer service is nonexistent. If anything goes wrong, there is no one to call. You have to submit a written message and wait. I’ve been waiting almost 24 hours and nothing yet. When I try to play an episode, a message comes up saying “This content is not available. Network error. The network connection has been lost.” I have 4 bars of 5G. But there is no customer service to fix it..Version: 179.0
✓ Took my $ but no subscriptionI attempted to subscribe. In fact I was charged for the first month, but when I started the app, it didn’t recognize me as a subscriber. In the process of purchasing I had to enter my Appleid password and also create an app userid and password. Then when I signed in to the app I just got the offer to subscribe. I have canceled both EpixNow and EPIX for AppleTV until I get some straightforward way to complete the subscription..Version: 147.0
🙂 MGM+ Positive Reviews
MGM+ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact MGM+.
⛔ MGM+ Problems
