DailyPay On-Demand Pay Negative Reviews

DailyPay On-Demand Pay App Complaints & User Negative Comments 2024

DailyPay On-Demand Pay app received 35 complaints, negative comments and reviews by users. Have you ever had a bad experience using DailyPay On-Demand Pay? Can you share your negative thoughts about dailypay on-demand pay?

DailyPay On-Demand Pay for Negative User Reviews

✓ Don’t waste your timeThrough the holidays you would think this app would be most helpful but no I cancelled my account because when I needed it the most for my family they tell my sorry for inconvenience but this won’t be fixed until after the holidays on second of January and then they don’t know if it will be fixed then there’s to many people depending on this daily pay for them to be doing this I have co workers not being able to have Christmas dinner let alone gifts because of this not being fixed and now we all have to wait until after the second to have it fixed I’m going with along with other workers to our corporate office to get this daily pay gone and find a more reliable company to go with it’s make me so upset that these companies make so much money every day off of people and can’t make sure they stand to there name daily pay it should be whatever we feel like it pay.Angel cooley14Version: 11.4.0

✓ Can’t even access itI haven’t even use the app and I don’t like it I not only that but DailyPay set up my account without adding my bank account information so I can’t even access my account every time I try to contact customer support I get nowhere no responses I’ve tried calling and I have been on the phone for two hours on Halls emails all they just asked to do is see my ID and then tell me I haven’t even use the app and I don’t like it I have a friend who has it and you were charged to take out money not only that but daily pay set up my account without adding my bank account information so I can’t even access my account every time I try to contact customer support I get nowhere no responses I’ve tried calling and I have been on the phone for two hours on hold emails all they just asked to do is see my ID and then tell me there’s nothing that they can do I would literally give the zero stars if I could but something needs to be fixed.Nicole012567Version: 7.2.0

✓ Worst Daily Pay use before paydayThere’s no customer service phone number call daily pay opt out service. Just receive original direct deposit haven’t been paid in two weeks, coming week is third week. Holding paycheck of employee is hard enough make it to next pay day that’s every two weeks. Tell me why any employer and employee has to wait another two days officially opt out. Surely lot employees are doing samething, for Daily Pay gives you money before actual payday only reason why employees signed up. How our economy and inflation isn’t getting better highest prices, just get our paycheck few days before payday top it off reduced taken out from our earnings of paycheck. Missed minor change that does affect employees, needs attention on fixing issue switching back to employer direct deposit not waiting weeks, ends up leaving job and career in all. Not everyone wants leave there employer that I haven’t been paid in over three weeks..FLsoutherngalVersion: 7.9.0

✓ The truth about DailyPayBeen using this app for about a month now it has some benefits and some cons to it. Long story short say your balance is $140 on the day and you think "nahh thats not alot i'm going to let it build up a little more before cash it out" they charge $3 PER transfer (where they got me was sending 2 or 3 updated balances a day) & not only that but if you don't decide to transfer your money then you lose it. Period. It doesn't go on your paycheck and the balances don't add together once you get a new updated balance you simply lose your money you didn't transfer that was there before but they'll try to make it look like they added the balances together..for instance i lost the $140 but my updated balance after my next day at work was $193 worked the same 10 hours and everything shouldn't it have been $280 if i didnt transfer the money from the day before?? Watch your money and your hours if you decide to use this app......LaZy6ExOtIcVersion: 4.4.0

✓ 50/50I’d give this app a half and half. The good about it is definitely getting some of your cash upfront. It’s good for emergencies and what not. But come on with the fee’s. First they had this punch card system that after every 10 th transfer you’d get one free. Now it’s you either pay for instant, which is literally near 4$ or wait next day or so free. And last option to get the not so clutch “Friday” card. When they changed things around I guess nobody was considering the needs of the customers. People have expenses and money is needed so why make changes that are so inconvenient. Instant fee is too high and the friday card isn’t convenient for someone who wants their money into their primary bank account to complete a specific balance for emergencies. Ive probably paid about 100 dollars in transfers because of single mom/head of household issues, not to mention only had this app for 5 months or so yea… a heads up to oncoming customers..HelloKittttyx3Version: 8.3.0

✓ Waste of an appSo this app is awful. It does not update your pay period on time. It doesn’t even update the last day that you work. Mine still says June 28 when it’s now July 12 and I’ve worked since then and there’s no balance on there nothing. The customer service is god awful itself. I had one jerk, Tell me to shut my mouth so that he could talk over me and be rude because I was upset that it was not updating so I never had a balance to transfer money or anything. every single time I get on for the child support nobody knows anything they can’t seem to figure out what’s wrong with the app they just make a bunch of excuses so it’s a massive waste of time. No one has been able to resolve my issues every time I get on there and ask a question it’s O it will take 3 to 5 business days 3 to 5 business days pass. I don’t hear anything back so I get on the chat and it’s the same thing it will take 3 to 5 business days. Don’t waste your time..RedmarnieVersion: 11.2.0

✓ Don’t use this appThis app is absolutely horrible. Customer service is no help and will quickly try to rush you off the phone so they don’t have to deal with you. I’ve currently been fighting for 5 days trying to get guns that should have been available but mágico y disappeared because my company apparently gave me a bonus that I did not receive (they never gave me a bonus or anything daily pay just took the money and doesn’t know how to fix the issue) this app has left me stranded 2 hours away from home because I was anticipating being able to pull money out for gas. I will be missing a day of work tomorrow because of this and customer support isn’t even trying to help they just keep making excuses and telling me the issue will be resolved tomorrow, it’s been 5 days of constant calling emails and messages. I will never recommend this app to anyone not even my worst enemy because no one deserves to go through this..Maggie_m00Version: 6.5.0

✓ Absolute worstI have had so many issues with Daily Pay. Currently I am waiting for my account to unpaused. They are saying that something on my account has been changed and neither my employer or myself have changed anything. I have spoke with so many people that my head is spinning. I have heard so many different things about when this issue would be resolved. The first person I spoke with said this would take 48 to 72 hours to fix and now I have been told that it won’t be fixed until my pay day which is almost a week away. This is an issue within their company and it seems no one wants to actually fix it. Another thing that is frustrating is hearing every person I speak with say they understand. How can someone understand when they are not having the issues I am having. Some of the automated answers these people send out should be changed to actually take the customers situation into consideration. I’m sure I’m not the only person who get upset and frustrated when someone says they understand when there is no possible way they could understand..Ashley HarbinVersion: 7.9.0

✓ They remove things you didn’t askI have previously came back to a job that used this app DailyPay. I removed the old account that I no longer had anymore and set up my new banking information I also added my PayPal so my DailyPay and my paycheck would go to my PayPal. One morning on payday I wake up and the account that I had removed when I set up my new account information has suddenly reappeared and my paycheck was sent to that old account that I have absolutely no access to. The banking info I set as primary was removed and my old banking info re appeared and they set the old as primary. When I contacted daily pay they said oops contact the old on line bank you had and figure it out your self basically. They offered no help and no assistance they’re refused to understand what they did as long as daily pay makes their cut of your paycheck they don’t care where your paycheck goes you have to be careful and check every day before payday to make sure your money go to the correct bank. Doesn’t matter if you deleted any banking info they will make it reappear..AshoflerVersion: 7.6.0

✓ Professional scam artists!They accidentally paid me double my paycheck so I had to pay them back (perfectly fine) they gave me 3 options to pay back the money. I chose a payment plan of I believe 4 paychecks. They ended up taking my next whole paycheck, and told me there was nothing they could do about it. Now because I don’t make much, I have to struggle to pay my bills on time. Oh and they told me I have $200 that I could take out from my next paycheck. That had nothing to do with the whole paycheck they stole from me. I’m fine with paying them back for their mistake, but if they give you an option, stick to that option. This app is not worth it. Bunch of scammers and if could give this zero stars I would. Update: before I deleted my account I had to pay back whatever else I owed them (not as much money) and the same prompt asking me how I pay it back popped up. So I chose the same option to pay it back in my next 4 checks, and this time I did not touch that account after I chose to pay them back weekly instead of in full, AND THEY STILL TOOK OUT THE REMAINING BALANCE! The concept of this company is cool, but overall is not worth it. Do not waste your time using this app..Presto0294Version: 11.2.0

✓ DisappointedI’ve had DailyPay for almost a year, and just saw a review saying people with current aren’t supposed to have $2.99 taken from their withdrawal. Every time I withdrew DP took 2.99 from me. I’ve wanted to cancel for a while, but whenever I do, a problem comes up in life and I have to reactivate my DP account, thus restarting the 1-3 pay period wait for it to cancel, if I could cancel it immediately I wouldn’t have this problem. I can also attest that all customer service people I’ve contacted were terrible. I haven’t met this legendary man named ‘Dave’ but I wish I would, every customer service member I’ve talked to have dodged some of my questions multiple times. And seem to not know what they’re doing. It’s very sad, I would love to continue using DailyPay in the future. But with my experience I can’t say I will. Unless things change. It hasn’t been all bad, but most of the time I’ve used it, it hasn’t been a good time..Jonah MichelVersion: 9.2.0

✓ Terrible app. Steals your moneyThe app never updates properly. It never updates your pay or shifts on time so you’re never really getting your moneys worth. I get paid biweekly. So the past couple weeks I held a little experiment because I noticed money from my check was missing. I transferred 100$ two pay periods ago so it made sense that 100$ was taken out of my check for that specific pay period. For the next three weeks I didnt take anything out of my daily pay account and money was still missing from my check. So I looked into it. DailyPay has been withholding that 100$ that I deposited two pay periods ago from every paycheck I’ve made since then. It only makes sense to hold that 100$ from the pay period that I transferred it from. They withhold however much money you transfer from every single paycheck you get even if you’re not using the app to make transfers at all. If you make just ONE deposit of let’s say, $5, that $5 will always be missing from your check, every single check, as long as your DailyPay account is active with them. It makes no sense and is just a way to steal your money. I deactivated my account immediately and I’ll just wait until payday from now on..Kayegee1515Version: 7.6.0

✓ BEWARE! Bad customer service!When trying to inquire on why the app was DAYS behind with updating, you’re immediately directed to followup with your employer (no surprise there). Upon investigation, said employer actually advised that shifts are reported daily (immediate red flag). With that said, for someone who expects to be able to cash out daily- this is not the company to go with. As it stands, I’m actually STILL waiting for my balance to update from more than 3 days ago. It is the 31st and the last update was the 27th. I’ve worked everyday since then- NO update. Will be canceling as this defeats the purpose of having “daily” pay access. Might as well just wait for your check to arrive the old school way. UPDATE It gets worse. Don’t take the risk. If the numbers are off on their end, then their go-to response is “your employer” “your employer” meanwhile the proof is there in black-white. The paystub show what was deducted by them. You can’t tell a customer well they must have deducted more. Canceling as I submit this review. Oh and customer service is scary. If the agents are so comfortable with being rude that says a lot about the company itself. Don’t use unless you like money being stolen from you. Oh and dishonorable mentions go to Diego, and Bert- if that’s even their real names. TERRIBLE customer service..KsndkekhVersion: 9.1.0

✓ HORRIBLE!! Steer clear.I helped out at an additional store last pay period. I didn’t get paid for one of my stores. When I called to fix it they pushed over a payment that was really a sort of pay-in-advance payment because the pushed forward money they didn’t have to back up that I DEFINITELY didn’t ask for. I asked for answers and what could be done, NOT borrowed money. Then that put my daily pay account into negative. I called for a week in a half to fix the problem by pay day today so I could get the money I deserve. No one on daily pay reached out to ever. I always called in. Despite them marking my account as urgent numerous times and filling escalation tickets nothing got done and magically for a week and a half while a called a manager was never in? It’s been 2 pay period and I haven’t gotten the money I worked for thanks to daily classifying my check wrong. A fixable problem that’s taken a week and a half just to be heard and hopefully it’ll be solved. And the best part is I can’t leave and get my money bc daily pay states I’ll lose access. This organization is ridiculous..- JAVersion: 1.0.3

✓ Aramark via instant payOk this being my second job I don’t care about borrowing at all I would do it everyday but the updates are not daily atleast for me. First day of work on a Tuesday I see my $123 so I cash out $123 first deposit free then I waited 5 days for my Wednesday pay plus now they say only 50 % can be advanced and when asked about my first advance being 100% of my pay “minus taxes of course” they can’t explain how I was able cash out $123 when I should only be allowed $60 some odd dollars because 50% allowed amount. So on Tuesday of next week I get my $58 dollars after the $3 fee. Then I’m thinking ok maybe Wednesday I’ll get another $58 and so on and so forth but no that’s it no more money sent to my daily pay during the middle of pay period. End of story it’s not daily pay and they blame your employer and employer blames them. Change the name from daily pay to whenever it clears. Don’t ever both with this daily pay crap. No matter where you are just go to “People ready” it’s nation wide and they actually pay daily no gimmicks. Just choose the daily pay jobs not weekly if your in a bind for cash. Ps No need to have daily pay personnel comment back because obviously by the amount of bad reviews your failing as a company..Bye macariVersion: 6.2.0

✓ Representative are non responsive and not considerateI found out my account was closed and under review without me knowing until I went back to my past job to work & that My account was charged for 5 hundred dollars and then some which is ludacris due to me not being able to have access to my account . I have been working and haven’t received any pay from the 3 checks owed to me due to my account being in a negative . I currently had to speak with representatives who either put me on hold or hung up in my face ! I also had to constantly email these guys because I wasn’t getting any responses . for this to be a serious issue for me and the money I worked for they weren’t considerate at all!!!! one representative told me instantly that there’s nothing he could do for me and that I would have to speak with someone else and ended the conversation! Another representative put me on hold then took me off hold to hang the phone !!! They had a phone number on file of mine that was old in which I told all the representatives to change because that phone number wasn’t in use I just got it changed TODAYYY it’s been almost two weeks since I stated that . I’m owed money and It’s sad that I have to go through the run around to get what’s owed to me !!!!.Family dollar EmployeeVersion: 7.5.0

✓ They take 50%They will take 50% of your paycheck once they transfer it to your bank account on payday. DO NOT USE THIS APP. The only thing good about daily pay is the customer service representatives (the ones who are patient and speak native English). They are full of fees, full of mystery charges, and full of scams. Whoever runs this company is truly a genius, convincing vulnerable, hard-working employees that they get to see your daily balance.. with the hefty price of taking HALF OF YOUR PAYCHECK. The only reason I got the app was to see my balance so the company wasn’t ripping me off lol turns out DAILYPAY WAS ABOUT TO RIP ME OFF. Taxes in Pennsylvania should be AT MOST 23%, add 50% to that and the rest is your paycheck. Also I’ll add this, when I signed up and when I was offered this, no where did I see they were going to take 50%. This app is lucky I caught this asap or I would’ve contacted my lawyer and brought this whole company down. Whoever runs this company is lazy garbage who doesn’t work for anything, They steal from the hardworking. Do not use. Beware of this app especially if you need to pay phone bills. Just use direct deposit like the good ol fashion way.GutterstenchVersion: 10.0.0

✓ Do not use this app or this companyMy reviews keep being deleted. This company is shady. If you use their service even one time in the small print that immediately entitles them to get ALL your money before you do. Your company will send your check to their company and they send you your money days after your direct deposit would’ve been in your account. I immediately canceled my account when I realized what it was going to do to my check and it has been weeks and my ADP information was still showing their routing and account number and not mine. I had to change it again or another check of mine would’ve been in their hands. I received an email saying that my account was closed yet my routing and account information was still theirs and not my own. I had to physically go and change it before my paycheck ended up with them again. So if you have used this service and they are still getting your check, you have to go change your banking account information to yours. Because they will not do that for you they will continue to take your money. I will write a negative review every single time you delete my review. I will not give up until people have been warned about this company. it is 100% a scam and it screws people who already don’t have any money out of more..11Poppy11Version: 11.4.0

✓ Overall ScamI have just received less than half of my check because of an “overpayment”…. Which makes no sense. How can you “over pay” me when the app only pays HALF of you what earn that pay period. How can you “over pay” me for HOURS THAT I HAVE WORKED. It does not make sense, and you get no help from customer service. Their response is basically “there’s nothing we can do, the money has already been taken out”. Even when you try to escalate to a manager, every manager is magically helping other customers at the moment. This is the second company that I have been with using the Daily Pay App, and I have ran into multiple issues with different copies. Overall, this app is a scam. It may help in the short run, but the longer you use the app, the less of your money you will actually see. P.S. If the developers or anyone from this company sees this review, the only solution is to pay me my money. Keep the apologies, I don’t care for it..Mr.NobodiiVersion: 11.4.0

✓ Customer ServiceA first this was very convenient, but now this app has done nothing but stress me out. The customer service representatives are 100% clueless about everything. I have not been able to access my funds since December 25th 2022. Here we are January 13th 2023, and I’m still not getting any type of resolution. When I first called I just kept being told there is a delay in earning updates that’s being worked on (that’s the response you will get regarding ANY balance updating issues). I continued to get that same response until I finally met someone who knew what they were talking about. She escalated my ticket to the specialist team, and they kept closing my ticket out and reopening it (3 times to be exact). I have to reach out daily in order to get an update on my ticket because no one is taking the time out of their day to update me on my ticket. Now when they finally decide to actually try and assist me, I am being told I have to wait an additional 3 days! This is ridiculous. Horrible experience..DFC25Version: 9.1.0

✓ Be CarefulFor the most part, I like Daily Pay. Sometimes you need your money early for necessities such as gas and food. That’s a big pro. However, there are many cons. First, you have to pay $3 for every transfer. When you’re making minimum wage ($7 and some change where I live), that’s a lot to give up every time you really need money. Second, this app can incorrectly report how much you’re really earning. This week it said I had a certain balanced earned. I was borrowing money and making sure I didn’t touch a certain amount of my paycheck because I have an insurance bill due this week. My paystub came out yesterday and it turns out I actually EARNED LESS than what Daily Pay stated. After my paystub came out, THEN DailyPay updated theirs. I had already borrowed money this week. As a result, I’ll have LESS money than I expected to have on payday. Now I have to borrow money from my next paycheck to cover the rest of my insurance bill. Just a warning to everyone: keep track of your own hours, don’t rely on this unreliable app, it could screw you over. Even better, don’t use it unless you really have to. Maybe I should stop using it entirely and just try to make it between paychecks, that way I will have all of my money when I actually need it. We all have to be careful when allowing our money to come through a third party. It’s probably better to just have your full paycheck go directly to you then through some app. Just be careful everyone..Pinkpistachio21Version: 3.9.1

✓ Terrible Customer ServiceIf you ever have an issue with DailyPay and have to contact customer service, I wish you all the luck in the known universe. You may talk to someone, they could be nice or rude, it doesn’t matter. It won’t change the result of nothing will be done. And by nothing. The call back feature does nothing too. The only thing I was able to figure out from calling is that DailyPay users with a yahoo email were hacked. Okay. Not a perfect world. Stuff happens. They tell me that I’ll get a call back in a week. I get the call back with no new information and no way to lift the ban on my account. I had to talk to my boss at my job about emailing them to make sure it got done. And I’m not even at the part where my money is still missing. I would try calling customer service again, but I don’t want to waste my time to come out with nothing but anger over the situation never fully being resolved. This all happened in early May. If you made it this far in my review, I truly hope you never have to contact customer service.VsgabbaVersion: 7.3.0

✓ So over this appSo I’ve worked at my company for three years. Daily pay always been super great. It’s been really nice to have money accessible before payday in times of need however, I swapped locations at my job in June. Once I swapped locations, I call daily pay to change all of my information over to my new employer and I was told everything was good and it be working by Monday. However, it was not so I called again this continued for a month. I have called and called and called and even tried to hash this out over however, I don’t get a response and I did get a response eventually and my ticket got escalated all the way up to as far up as I could go however never handled and still to this day aren’t My account does not update properly. The last shift that I worked was in June. I work pretty much every day. The experience that I app is truly frustrating and at this point I’m over it I’ve had a defective account for three months and it’s truly irritating. I wouldn’t recommend this app to any of my friends anymore such a shame.Bwes@3450@9Version: 7.10.0

✓ Rip OffThis app was so convenient when my employee first introduced it ! I could get my money when i wanted and needed it and never mind paying the fee when i needed to. Now so much has changed and its terrible. Whether its a new state thing or whatever now Instant pay is only available once a week, i had to talk to 3 different reps who barely even knew what day THAT would be available to me. So of course now im not getting instant pay so I have to time and budget when i get next day transfers so i only do them when I have enough money needed for bills. Now that I am now transferring everyday my usage keeps going down all because they changed their policy and I have to time out bank transfers !! It’s ridiculous and frustrating and now Im just ready to go back to regular checks every 2 weeks. The customer service is a long shot. You either get a robot person that keeps sending you typed up already messages or someone who actually talks to you. Change your policies !!! Be more convenient !!.K- an unhappy customerVersion: 7.9.0

✓ Don’t do itI wouldn’t recommend anyone to daily pay . It lets you takes whatever amount you need out but after transferring your money to your bank they change your bank account info where your check/ remainder balance would go & put their Wells Fargo bank info and after it’s done you can’t go back in and change the bank account back to your own personal account. So now I don’t have my check… I’ve seen this happen to my other coworkers as well . It’s been a whole week after my pay date and I still haven’t received my check and don’t know where it went . Their customer service never answers the calls , the chat agent only answers certain questions and once you try to cancel it don’t allow you o cancel it get stuck there so I really wouldn’t recommend the app . If you transfer your money it comes straight to you but if you don’t transfer your full check the remaining balance will become theirs no matter how much you have it will go straight to them . Do not download.Jo3.eVersion: 7.0.0

✓ Does not update dailyI signed up for daily pay cause my boss explained it to me as “your paycheck updates every day after you work.” I even expected it to take 24hrs or even 48hrs, as those things can take some time. However, after the first week, mine only updates every Monday… sometimes. Sometimes not till Tuesday, which means it’s essentially a weekly pay, just not on Friday. I get paid ever 2 weeks… so being able to pull money out a week early is cool… but when it’s Thursday and I need to pull the money out I made on Mon. Tues. and Wed. And I can’t, and have to wait till next Monday, it become irrelevant. The whole idea is getting my money when I need it… not whenever it’s convenient for the system to do it’s job properly. Might as well wait for your check. For example, it’s Saturday right now; my last update was Monday Sep. 11. It’s been a WHOLE week. I don’t get paid till next Friday, but needed some money this Friday (yesterday) but nothing. And you still have to pay like $3 if you want YOUR money on the same day… or you’ll have to set it up for next business day. But if it’s Friday, you won’t get it until Monday. So if you need YOUR money on Saturday, but don’t want to pay an additional $3 of YOUR money, then you have to wait till Monday. But when it comes to Updating your balance, they take a whole week. Seem like just a clever way to make money off of people already living paycheck to paycheck..Fzs 12Version: 11.3.0

✓ Scams and excusesIf I were to take the time to read all these reviews I would have never signed up for daily pay to begin with. Working for agency for more than 7 years prior and receiving daily pay from them is what prompt me to sign up after taking a full time position at this company. Anyway and entire year passed with minor mishaps but wasn’t a big deal. I know nothing in life is perfect. Fast forward to now it’s been an entire week and I can see money increasing but cannot be transferred. All of a sudden they saying my company not reporting my hours. Mind you we work shift so everybody clock in and out just about the same time. Everyone else that participate in daily pay receiving their money but mine lost. Went to pay roll Sher said yes my times are in. Spent three days on the phone with worthless reps my money still not in, so called escalated ticket created on the first day still nothing. My bills are set up for daily pay I’m backed up been working and nothing. Do not sign up this is a scam 100%. They have no set policy each time you contact them the story changes. I’m out..K123yeVersion: 10.3.0

✓ Not Helpful AnymoreSo I am a teenager who of course wants money and wants their money faster. I used this app last year when I first started working so that I could receive my paychecks faster. This year I started using it again and I got paid for a training that I did. It wasn’t a lot though it was like 22$ but it was my 22$ that I worked for. When I went to transfer my money out of my account that following Tuesday my account said I didn’t have any money in it. I waited until that Tuesday because my card was supposed to arrive that day also. I don’t know what happened and it’s Saturday now. I’ve been trying to get my money back since last Tuesday which was May 31. I’ve sent them 5 emails explaining what’s happened, I’ve called them everyday multiple times. I’ve been on the phone waiting to talk to someone sometimes over 30 minutes and I’ve been cool about it because I understand dealing with multiple situations at once. But I’m tired of waiting when I’ve been trying to reach them in multiple ways and I haven’t gotten a response. I don’t know what happened and I’m done with this app now. I would have been much cooler about it if I would’ve been able to chat with someone about it, but that hasn’t happened..None_yo_buisnessVersion: 7.2.0

✓ Infuriating login errors.So for the better part of the past two years I’ve been using Dailypay to get some of my paycheck early if I need to. I had no problems with the app until recently. It constantly gives me errors about my login information and locking my account, leaving me to have to call customer support and have them unlock it and send me password reset links over and over. I know I’m entering the correct information. I changed my password AGAIN earlier this week, and when I tried to log in with it, it once again told me my info was invalid. Keep in mind, I was able to log in perfectly fine on desktop. No issues at all there! It’s just this app that is now completely unusable. No matter how many times I change the password, by whatever means, it tells me it’s wrong every time. I have no clue who’s end this is even a problem on. But I have abandoned the app and now only use desktop. Real pain this has been. >:(.IZfan4lifeVersion: 7.6.0

✓ TRAPWhen I first started using DailyPay, it was fine until I started realizing all my check is not hitting my account. I’ve been trying to close my DailyPay account for over a month I was told by a representative that I was going to take two weeks I had to open my account to get the funds and close it and will be closed the same day which was wrong. They lied to me, I spoke into multiple representatives and supervisors. Ive also spoken to the fraud department. Everybody has been rude and hung up on me and giving me information that doesn’t add up. Do not waste your time with this app. In order to cancel your account you have 16 days not two weeks which is what they will tell you. And they estimate how much you make they don’t do the correct calculation until they receive your check. And they combine two checks for one pay period is ending the start taking from the next check, not the check that you’re supposed to be receiving the same week. DONT MAKE A DAILY PAY ACCOUNT ITS NOT WORTH THE TIME AND STRESS.Dee SaundersVersion: 11.2.0

✓ Daily pay we hijack your paycheck and make you waitOk before you do anything with this app just be aware it changes your direct deposit to them then to your bank account. So if you have a bank account that gives you your money two days in advance, that advance is now gone. The whole idea of getting this app is to get a advance on your money, however your money arrives like normal but if you don’t pull any out as an advance then they deposit all your money in your bank account a day before your paycheck legally is supposed to arrive. That’s if they even give you the ability to pull an advance out. I seriously recommend not getting this app. You literally have to pay money to have access to your own money that you would have already have in your pocket if you didn’t download the app. Wouldn’t recommend to anyone. Please read this and just walk away from this app. If your manager recommends it stab them in the face. If your co-worker recommends it drown then in the urinal. It’s that bad. You literally loose in this relationship. Not only does it cost you money it delays your paycheck. Also if your manager doesn't update your time sheet but 1 time a week you loose the ability to pull money at all. Like I said DO NOT USE. DO NOT RECOMMEND TO OTHERS..Faceman5050Version: 9.1.0

✓ Serious trashSo I’ve been just trying to set up my account. It took me longer than expected to start this job and now I’m low on cash. I’m trying to set up this app but it says I have no bank account on file. I already have it in my work account. Already been paid once through my employer. Then they say I don’t need it and they’ll escalate the problem to the supervisor… no supervisor emails or calls me back. Spoke with like 5 or 6 customer reps and no one can help me. The last one blamed my employer. Also the last 2 times I called it was ringing for almost an hour. The rep just picked up and said “ so you need to call your employer” Didn’t even ask questions. Im assuming they just know who’s calling and they refuse to answer. Before they answered in seconds. Anyways after reading the unpaid reviews (cuz obviously a lot, if not all, of the 5 star reviews on this app are paid reviews. You can tell by what they write🚩) I think I’m better off just borrowing from family. If something goes wrong with my money on this app there is no customer service to help get my money back which is not cool. If there service was good they wouldn’t have to pay for 5 star fake reviews..Lovemysavior77Version: 7.11.0

✓ Beware!!!I love the idea of this service but it’s sketchy and the customer service reps are beyond rude! Let me explain, my bank account information continues to be disabled on the daily pay end. I’ve spoken with my bank and they only see several successful transactions. But on the daily pay side my bank account information gets disabled and I have to go back in and re-enter everything. I called customer service and I was told that the reason for this issue is my fault and I am not putting in the correct information. The women I spoke with refused to think any of this might be issues on their end. I had all of my, correct, bank information in front of me while I was on the phone with her. The lady kept trying to tell me that I didn’t have the correct information because my account number didn’t have enough numbers. My account number only has 6 numbers and she said that account numbers have between 8-10 numbers (because she googled this while on the phone with me) so I am missing something. Daily pay needs to get their crap together, own up to tech issues on their end and stop putting all the blame on their customers! I have since deactivated my account out of pure frustration! If my next paycheck doesn’t get deposited into my account I will be blaming daily pay 1000% due to their lack of ownership to the issues at hand! Moral of the story I wouldn’t recommend daily pay to anyone!!! Stay clear of this service!!!!.AGibersonVersion: 4.2.0

✓ Not satisfied at allWell, If you are used to getting paid two or even three days early, get ready for disappointment because unfortunately with this app you can forget about early pay days. DailyPay says that you will get the paycheck the day it’s meant to come in. But they don’t verify, clearly, that you can still get the check early. There’s no way you will. I used to get my check on Friday's and my McDonald’s pay day is Tuesday. I guess there is just too many checks they have to process because mine hasn’t come in and it’s Sunday. They make money off of you by charging you 3$ every time you pay out (Another red flag). I deleted my account because it’s not fair they just decide to hold my check just because they think I’m going to do another pay out before Tuesday and remove more money off my check. It honestly makes my income messy and I don’t recommend this app. Sorry DailyPay, you didn’t work for me!.HeimricVersion: 11.0.0

✓ Frustrated old time userA year ago I started working for a company that offered daily pay. Being a fairly decent budgeter and a firm believer that the old-school era of getting paid every two weeks is out of date and a scam, I used DailyPay often. Fast forward to now and about two months ago I took a position at a different company that also offers dailypay. I plugged in all information for my new company onto the app but I then discovered my account was cancelled due to no longer working at my previous company. No big deal, I decided to call and figure out how to get it set up. I sat on call for an hour and 20 mins, eventually gave up. Called again and again, finally got offered an option to receive a call back. After receiving the callback I did everything the rep told me to do and was told that she could see I am a long time user and that my account would be restored in 24 to 48 hours. Weeks have gone by. I finally took the time out of my day to call again and sit on the phone for hours waiting for someone to pick up. Eventually got an answer and was told yet again the same thing, that my account would be restored and my ticket was “escalated”… it’s now been another two days and still no balance to pull from. It’s frustrating, time consuming and the customer service lacks. The turnaround rate for answers on someone’s MONEY needs to be evaluated. Hoping my escalated ticket gets answered soon...Brook6789Version: 7.3.0

DailyPay On-Demand Pay works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact DailyPay On-Demand Pay.