- 52.7LEGITIMACY SCORE
- 53.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
My.CBP App Complaints & User Negative Comments 2024
My.CBP app received 17 complaints, negative comments and reviews by users. Have you ever had a bad experience using My.CBP? Can you share your negative thoughts about my.cbp?
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My.CBP for Negative User Reviews
✓ Unable to log inI have an urgent matter. My beneficiary cannot access the CBP App since last week to confirm his passport and submit a picture. We’re stuck at log in. We get the code, we enter correct user Id and password, accept terms and conditions and nothing happens. Cannot move forward. He using the latest versions of the App. I tried on my IPhone, he tried on his Android phone. Nothing works. I have opened a ticket with web support and I have contacted USCIS both with no result. Someone please tell me an alternative way to access this App or some other App. I have tried everything including deleting the App and reinstalling it. What else can be done..Version: 3.0.2
✓ The app won’t let me loginAs many other have mentioned, the app is broken and won’t let me login.Version: 3.1.2
✓ A jokeDoesn’t work. What a joke of an organization and app. Who runs this clown show? Oh that’s right it’s government funded and ran. Now it makes sense..Version: 3.1.1
✓ Now showing1st let me say I don’t think this is the app that I need I was looking for the app that tells you what stage your application is in. This one does not tell you anything, that your trying to find out with out call bothering the agents..Version: 2.5.1
✓ Not workingJust downloaded and at the sign in it keeps spinning returning to the initial page..Version: 3.0.1
✓ BrokenThis app has been broken forever, it just keeps reverting to login, even though you logged in? Worthless.Version: 3.1.0
✓ Cannot loginI click accept and it won’t do anything. Seems like a common issue several people are experiencing..Version: 3.1.0
✓ In-OpThis site rarely work, continuously does not launch page and when it does just closes on its own..Version: 3.0.1
✓ Absolutely no functionalityJust installed it on iOS 17. It does nothing but freeze on the T&C page. If you hit “done,” it takes you back to the log in screen..Version: 3.1.1
✓ Login issuesI’m having the same issues as the other reviewer. Continued loop trying to login from the app to the website or however that works. I get good notifications, but can’t get to it-like seminars.Version: 3.1.0
✓ Can’t get past loginAs many other reviews will tell you, this app is still currently broken. You accept the terms and then it tries to login and then back to the terms page. Please fix this app!.Version: 3.1.0
✓ LoginThe app has a bug. You cannot log in..Version: 3.1.0
✓ Broken appAs many others are saying, it doesn’t log me in after it uses login.gov to authenticate me. It loops back to the Decline/Accept screen over and over. Worthless as currently released. Use a browser instead..Version: 3.1.0
✓ Login FailI cannot login. It just keeps taking me back to the same screen over and over again (accept the terms, then back to login), round and round I go. Looking at the other reviews, this is been a problem for quite a while, and nobody seems to know about it or read these reviews. And of course, you certainly cannot contact anyone in the government to tell them about the problem. They remain unreachable in their ivory towers..Version: 3.0.2
✓ Still problematicJust like all the other reviews. You can’t get past the login, it just loops repeatedly..Version: 3.1.0
✓ BrokenThis app is completely broken and will not allow anyone to logon. How is this in the app store?? Hello Apple? Anyone there?.Version: 3.1.0
✓ Can’t loginWill not let you login..Version: 3.1.2
🙂 My.CBP Positive Reviews
My.CBP works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact My.CBP.
⛔ My.CBP Problems