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Moody: Mood Tracker & Journal App Complaints & User Negative Comments 2024
Moody: Mood Tracker & Journal app received 57 complaints, negative comments and reviews by users. Have you ever had a bad experience using Moody: Mood Tracker & Journal? Can you share your negative thoughts about moody: mood tracker & journal?
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Moody: Mood Tracker & Journal for Negative User Reviews
✓ Not happyI liked the look of this app but I couldn’t even open it it kept crashing😒🙄.Version: 1.2.1
✓ Restore purchase? Why would you when you can pay more???A month and a half or so ago I got my phone stolen and with it went my moody app save data and don’t get me wrong I loved the app but without the reminders I had stopped journaling and almost forgotten about it…until today! I open my iPad and download the moody app and think oh maybe I can just restore my purchases and get back in the groove. NOPE within seconds of downloading the app I’m given an option to take an offer for cheaper rates which I reject since I already have a subscription I can restore and when I press the restore button it repeatedly failed to do that but instead took me back to the “offer” page. I understand that the app space runs on revenue and that the app has no ads that would otherwise be a way to make money but by god that’s just an awful way to try to get people to buy subscriptions. The app is overall very fun to use and I had a great time for the 3-4 months that I used it but this is very disappointing to see and I hope the developers can address the aggressive marketing..Version: 1.5.5
✓ Continually crashesI love this app when it works, but it continually crashes to the point where I can’t use it. Big waste of money..Version: 1.5.6
✓ No more 1-time fee?I downloaded this app because of all the positive reviews mentioning the one-time cost to upgrade to premium. Those reviews were from a month ago, but now the only option to upgrade is a yearly subscription? I was willing to pay $6.99 for the upgrade, but there’s no way I’m going to pay for a subscription. Sorry. I’ll be deleting the app before I even use it..Version: 1.5.3
✓ Was great, but stopped working 😞I had been using this app for more than a year and I liked it a lot. It has a nice UI and it’s a nice diary. A few months ago it started taking longer and longer to load (up to 15 seconds) and now it doesn’t load at all. It crashes every time I try to open it. I’m not sure it was due to an update from the app of the iOS, but it doesn’t work anymore. I still try to open it every now and then but nothing works. I’m about to delete it for good because I still get a daily notification to write about my day..Version: 1.5.5
✓ CrashingI’m sure this is a great app and really helpful but for me it just keep crashing before it’s even loaded. Such a shame, was really looking forward to using it.Version: 1.3
✓ Dark theme please23,00/ Tue 6 April 2021/ 1 point/ 5/ title; Dark theme please / Hello Moody staff, can you give us a dark theme please? I have migraines. App sits idle whilst I await your help. Would also be nice if you reply to your reviewers. Yours sincerely.Version: 1.5.4
✓ Won’t workWhen ever I try to open the app it just kicks me out after a few seconds.Version: 1.3
✓ Needs some work.I paid for just this app and it needs some work. It was promised to have a proper backup to iCloud built in and I still don’t see that. My biggest pet peeve is that if you are in the middle of writing something, and say a call comes in, by the time I get back to the app everything I wrote was gone and forgotten. Happens to me almost everyday as I’m easily distracted. Just save the spot I was last on..Version: 1.3
✓ Free tier is just a demo of 15 entriesIf it’s paid for then just make it paid for. Don’t put trials disguised as free tiers..Version: 1.3
✓ Good but discriminatory against lgbtq* people.A handy, simple mood tracking app with a pleasant interface. However the family icons only offer heterosexual couples and on top of that the man is unnecessarily taller in every icon. Do better. Also I used this app a few years ago and deleted it because of the same issue so clearly they’re either lazy or just don’t care about representation..Version: 1.3
✓ Basic app, no improvementsStraightforward enough interface, the mood selection ui and icons could be simpler. The way moods are scored over time doesn’t really make sense - it rates your mood for the day as the highest level you selected rather than an average of all your scores (or possibly rounds up), so if you’re using the app to track patterns it could be misleading. I purchased a subscription a few years ago hoping that it would improve over time, but it seems like no one is actively working on the app anymore aside from OS updates and bug fixes. The feedback and feature forms are no longer active. If you’re trialling this app and deciding whether or not to purchase, just keep in mind that what you see is what you get..Version: 1.5.12
✓ Its aightSubscription seems a bit expensive for a mood tracker app but hey what do i know about app development costs i do like the simplistic icons, i will say that pls let us use the enter button tho, i need to be able to format my journal entries or i Will die of frustration.Version: 1.5.3
✓ Nice idea but has performance issuesI used this daily for a year on an iPhone 8 up to iOS 14. It worked great. The analytics are useful. After 12 months of use, the app no longer loads and just crashes back to desktop..Version: 1.5.7
✓ Help to restore purchaseEvery time I open the app I need to click two places to restore my purchase. Long. Annoying I paid for yearly subscription for the whole growth bundle. PLEASE HELP ME Now I cannot enter any entree even the restore purchase trick doesn’t work anymore. I cannot enter a new mood for the day since you offer a new promotion. The promotion publicity prevents me from using the app I already paid for. PLEASE FIX THIS BUG and I will put a 5 stars review since it is the most customizable mood app. THANK YOU IN ADVANCE FOR YOUR HELP.Version: 1.5.2
✓ OkFine, still says 2021 though….Version: 1.5.9
✓ A good concept but the tacking data needs workThe app is helpful for quick day to day mood tracking, but the analytics interface needs a LOT of work- for example if you want to search your tacked moods from last year to look at trends you should be able to quickly swipe from month to month and then zoom in to the day- but Moodys ‘month’ is still swiping one day at a time (same for year) also the notes taken regarding a particular mood at a particular time do not corrisponde and are not in order. I’ve used this to track anxiety which leads to panic attacks- but now I am trying to go back and look at specific notes and trend in a particular day I am unable to see the notes easily. This needs a user interface overhaul for this app to be practical..Version: 1.6.0
✓ Upgrade bundle doesn’t work!I bought the growth bundle and the bundle won’t upgrade on the MOODY app so I can’t input any information because I have exceeded the amount of free entries. I have tried multiple times to restore my upgrade purchase but it doesn’t work. The DONE app did upgrade but it keeps downgrading to the restricted free version at least 2x a day and I have to keep restoring my upgrade purchase. I sent the app developers an email asking for help several days ago and have heard nothing. Too buggy with no customer service so far. Don’t recommend..Version: 1.5.2
✓ Potentially good apps but terrible update processI tried Moody and Grateful which seemed to have good potential for helping me. The trial was by number of entries instead of time, which is stupid. Posting 5 moods per day meant I ran out of trial before I could even see trends in the graphs. I decided to purchase the Growth bundle and did so from the Grateful app. That worked ok and the update message in that app stopped showing. Not so with Moody. I spent 30 minutes fooling around with it and finally deleted the app the reinstalled it which fixed it. That said, the developers could do much better with this process. I was ready to quit and ask for a refund. Now I am unhappy with this so I guess I’ll try to journal that!.Version: 1.3
✓ Doesn’t workI’ve had this app for over a year, it worked perfectly fine for about a year, now it doesn’t even open when i click on it. I’ve reached out to moody and got absolutely no reply..Version: 1.5.5
✓ Expected more bang for my buckI got the bundle for the yearly rate and proceeded to download all the apps. I actually enjoy this one the most which is why I gave three stars and it the part of it that I like is part of the premium subscription anyway so basically I paid for six apps to get the premium version of the only app I like and feel like the others are just different versions of things Apple already gives..Version: 1.5.12
✓ Buggy and forever crashesIn my opinion Moody was the best of its kind when it comes to product design and UI and that's why I chose it. I use Moody every day to record how I feel. But I have to put up with several bugs since a long time ago, for example, if you come back to mood choosing page from details page and click any mood it crashes. And there are always strange detail icons without text attached at the top of detail page, and the numbers of which are growing from one to three to five and more. Well I guess I can live with that, until this morning when I found out that it just stucks at the start screen for a long time and finally crashes. I've tried like a million times and it forever crashes. It becomes unusable thus useless, and I've got to find some other places to write down my moods. Please, fix it ASAP..Version: 1.5.7
✓ Nice, But Some Improvements: Email Sync, Prompts, & Web ViewFor the price, I love love this app! It syncs with Dropbox or iCloud and is absolutely worth it. I wish there was some prompting for journaling or moods and a web based view so I could use moody from wherever, even without my phone. If we could have email syncing across my iPad and iPhone this would also be a five star app!.Version: 1.5.7
✓ CRASHING WONT OPENThe app will NOT open at all just keeps kicking me off. I paid to have the full premium app I shouldn’t have to worry about glitches and bugs when I’m paying more than a few dollars for an app. FIX THIS.Version: 1.5.5
✓ Have to pay to use this app every month!Works well, but not worth paying for it every month!.Version: 1.3
✓ Such a shameI was really looking forward to using this app but when I open it all it shows is the logo and then it crashes ☹️.Version: 1.5.1
✓ Update Request!Please make a widget for this app!.Version: 1.5.12
✓ Impossible to cancelImpossible to cancel and keeps added extra charges this is a pyramid scheme NEVER download.Version: 1.5.9
✓ Won’t openPage opens with logo then nothing..Version: 1.5.1
✓ I love Moody- but ...This app is so good. But I wish you didn’t have to buy it after 15 days..Version: 1.3
✓ Can’t delete emojisCan’t delete the emojis when you write the entries.Version: 1.5.5
✓ You have to buy to useOnly allowed 15 entries before you have to buy it. Not worth it. Too bad..Version: 1.2.1
✓ Okay but has bugsI paid for moody in a package for a year subscription. Every time I open it wastes about ten seconds of my time barring me from using it until I pay which I have already done. Eventually it allows me to use it but part of its appeal is lost if it wastes time. I sometimes record things In the middle of the night and I don’t want to have to mess about unnecessarily. Otherwise, The program works as advertised..Version: 1.3
✓ Do Not buy this AppI like the app but I’ve now paid for the one time upgrade twice now!! Yes you heard that right!! It’s extremely frustrating when you pay for something not once but twice and if continues to fail. I’ve emailed the developers with no reply so my only course of action is to leave a negative review..Version: 1.2.1
✓ C’mon MAN!I have been LOVING this app for ages. And then it just stops working. I wrote to the company. I GOT a response! I was impressed with that. But nothing else is happening. I actually USE this app to improve my mental health and my existence and all of a sudden it is gone. I’m SO sad about this. I want my app back in my hands, working to track my progress and I don’t know what is going on…. Please fix it soon! Please!.Version: 1.5.5
✓ Waste of timeDidn’t even get to use the app because it kept shutting down the moment I opened it..Version: 1.3
✓ Buggy & LimitedWouldn’t let me press a lot of their buttons. I couldn’t read what the premium version was or even try to buy it. It also heated my phone up like crazy so I assume it would drain people’s battery. Not worth the buy as not enough troubleshooting as been done..Version: 1.5.5
✓ Please update your icons!One of the downsides is that the range of facial expressions/emojis feels so limited compared to the range of activity icons. I struggle to find expressions that feel relevant and with this being such a visual app (the idea being you can glance at these faces and check your mood for the week/day) I can’t give it more than 3 stars. I’ve used other mood tracking apps that have full sets of emotion icons that seem a bit more serious and versatile while still being fun to use. Daylio for example offers a set that look like little blobs as well the more traditional style faces so you can decide how best to reflect yourself. Moody’s expression pack feels sort of thrown together and unfinished with some random Lego people thrown into the mix. I’d also love the option to change the calendar to a European setting just for added ease. I do love so much about this app and really want to keep using it. It’s easy to use and highly customisable and a generally great idea. I just hope they keep making improvements!.Version: 1.5.2
✓ Positive FeedbackIt’s hard to know how to go to the next day. I did it but don’t know how. Just pressing on the calendar date on the full month calendar doesn’t seem to do it. If I’m missing something, please let me know. MandyCash.Version: 1.6.0
✓ Seemed great but no.It seems like a great app there’s great ability to customize etc. But I literally deleted it seconds after opening it once I realized that u only get 15 entries before u have to pay. Waste of time..Version: 1.5.8
✓ Waste of moneyDon’t buy these they are glitchy.Version: 1.5.8
✓ Great start, needs some refinement!Things I love: it’s super easy to log moods and track them, especially quickly There’s a journal if you want/need The stylized icons based on emoji are fantastic Customizing moods is easy, fun, effective for personalization Would make it even better: The time graph doesn’t accurately represent the full range of moods. I guess it “averages” a day but in practice what I find is it pulls most days up to the highest mood logged that day. When I use the lowest rating it’s often only one or two of the logs in that given day, which means that at a glance on the over-time graph it looks like I never hit rock bottom which is just totally untrue. In the end this makes it really difficult to see what days had terrible moods vs. just poor mood. In the end this information would be way more useful to me. I’m finding over time Moody isn’t as helpful as I’d like just due to this. Something else that’s just a quality of life thing - the journals (as with all the other apps in the series) don’t allow paragraphs or new lines which means the whole journal becomes a massive wall of text and there’s no way to do things like listing things out so information can be pulled at a glance. From an accessibility perspective the text size on the mood page is so minuscule and the only text size option is for the journal summaries. Which brings me to my last quality of life improvement - it’d be really great to be able to enter a 1-3 line summary for journal entries that are displayed in the list instead for better at-a-glance info and more usability..Version: 1.5.2
✓ Doesn’t update the dateThe app often forgets to update the current date so it looks like I’ve but all my notes on one day instead of over the course of I few days. This completely defeats the purpose of tracking changes over time. I tried to let the creators of the app know about the problem but that feature isn’t working either. It said I didn’t have permission from the creators to give feedback. I’m a paid subscriber. ☹️.Version: 1.5.12
✓ Works great for the first yearI got this app because I like how it is user friendly. Also, it is great being able to look back and see patterns of my moods. Unfortunately, after about one year, the app will not open. The problem started when the app took a bit longer to load and the wait time was lengthening as each day passed. Then one day the app wouldn’t open at all. I tried updating my phone and deleting the app. Deleting the app worked. It even let me restore my purchase. However, all my previous data was gone. I am able to log new moods but what’s the point if I can’t compare it to old moods? I then tried restoring my data from iCloud. After restoring my data, this app is back to taking a long time trying to open and then stops. I am unable to open the app..Version: 1.5.7
✓ Magic ?I downloaded but when i tried to use ut it disappeared of course I thought my brothers deleted it but then I tried to download again it said it is already downloaded so i went to settings to delete it and to download again but it said that there is no app called “moody...” therefore i hate this app and i wasted my storage and I barely have any left please help i need my storage back.Version: 1.2
✓ Won’t OpenJust sits on loading screen..Version: 1.3
✓ Won’t LoadIt just sits on the loading screen then crashes. Disappointing.Version: 1.3
✓ Lost EverythingWas tracking for almost a year. Upgraded iOS and lost everything. The restore from iCloud failed to work. Contacted Moody, no answer. Tried contacting again Oct 2021, no way to contact them..Version: 1.5.8
✓ HeteronormativeYou have a ton of icons, yet you only represent “family” and “spouse” as hetero couples. The creators of this app are either out of touch or straight up homophobic..Version: 1.5.7
✓ Ultimately overpricedThought this could be a replacement to daylio but the free version of daylio has most of what this app puts under a subscription, with the exception of more in-depth statistics that are also behind a subscription there. Personally I'll stick with daylio since I also prefer the UI and Ux there. After refusing the first yearly deal it tried to sell me a 5.99/year subscription for the first year though, so for some people it could be worth it if you find something in it that the free version of daylio doesn't do for you. If it were always that price or it had a lifetime purchase I'd maybe make the switch for cost more than prefrrence... But if you like it you'll have to pay the full price eventually, so careful not to get attached if you can't put that in your budget. I do like that it seems to track moods separately from the daily rating though..Version: 1.5.12
✓ Great interface, but often failsI love the concept and functionality of this app - when it works. Most of the time when I try to open it it force closes and I have to track my moods separately and enter them in bulk when it finally lets me open it again. I’ve pretty much given up..Version: 1.5.4
✓ PushyEvery time I opened the app it was pushing a ‘time sensitive’ offer of cheaper subscription. Totally inappropriate for a mental health app..Version: 1.5.12
✓ Absolutely furiousI loved this app but all of a sudden I stopped being able to open it. Had to delete it and reinstall it and now I’ve lost everything from the past 2 years..Version: 1.5.7
✓ Stopped working after paid upgradeAfter upgrading to the full version this app stopped saving data entries. Customer support has made little effort and takes weeks to respond to each email. Not impressed with the level of support received, and quite tired of waiting for a solution..Version: 1.3
✓ Great app :)The app works really well, would be five stars if the tracker could see periods of 2-6 months instead of only 30 days then a leap to 365 days, perhaps also make averages for the 365 days view.Version: 1.2.1
✓ Does not correctly orientate on iPad docked in magic keyboard...This app and others made by this developer don’t orientate to landscape for those of us using our iPads as hybrid laptop/smart touch device/phone. This IMHO should be a no-brainer and should be fixed ASAP. I’ll gratefully change my review when that’s been taken care of. On another note.... how is there not a driving icon?!!! People’s moods aren’t affected by driving? Mine sure is. Yet, no icon to chose that’s even remotely useful (Bike?!!!) And no option to upload my own icon. Get these fixed and it’ll likely be awesome. Ironically. currently my mood is worse for trying to set this up. FYI, there’s a bunch of issues with the current formatting of your “Help us improve Moody” link under settings. Oh, and other thing, with the limited customisation, you can type if the mood first, then add the icon because it resets the label and you have to type it again... :/.Version: 1.4.1
✓ Love it—but there’s something you need to knowHello there! If your reading this, it will most likely help you and Moody, if your reading this? I thank you! Listen, I love moody! I am one girl with a roller coaster of emotions and moody helps me to remain healthy and log how I feel! There is one thing. *SKIP TO HERE FOR IMPORTANT PART* why in the heck do non premium payers not have THE ABILITY TO USE A PASSCODE?!?!?! I get that you want to make money, and with a free app, Premium packages would be the deal, but Moody, PLEASE. ALL USERS—PAYING OR NOT—should have the ability to use a password to enter their mood log. You MUST MUST MUST understand that not everybody has the money to be paying for this stuff! Take me for instance—I am a girl that wants a helper with her moods (which would be this app) and I would like to keep it private. If people like parents look through my phone or a friend somehow gets into my phone, I DO NOT WANT them to be able to see my mood log!!! Please Moody, at least open the pass lock so everyone!! Thank you, and hope you all have a great day! 😇.Version: 1.3
🙂 Moody: Mood Tracker & Journal Positive Reviews
Moody: Mood Tracker & Journal works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Moody: Mood Tracker & Journal.
⛔ Moody: Mood Tracker & Journal Problems
