Titan Family Connect Negative Reviews

Titan Family Connect App Complaints & User Negative Comments 2024

Titan Family Connect app received 22 complaints, negative comments and reviews by users. Have you ever had a bad experience using Titan Family Connect? Can you share your negative thoughts about titan family connect?

Titan Family Connect for Negative User Reviews

✓ TitanOne of the worst app on the market. It’s always down or it doesn’t connect. Initially I couldn’t even add money under 2 of my 3 children account. I have to change the password almost every time I want to log in. And we have to trust them with our credit card information. Unfortunately this is what our school district uses but I would not recommend it to anyone..WTFIS THIS APPVersion: 1.1.0

✓ Remember my settings!I like this app to check my students’ lunch menu. However every time I open the app I have to type the school in and select which campus we are at. Then as I click from day to day, it automatically shows breakfast and I have to select lunch every time. It is very annoying. It would be much better if it could remember me or stay on lunch..QuinnGirlzVersion: 1.1.0

✓ Unethical, Shady CompanyI have a Titan account for 3 of my kids. 2 of them just finished middle school and so I had to set up HS accts for them in the same Titan app. They will not allow me to transfer the funds that I ALREADY PAID THE STUPID FEES for into their HS accts-for the same kids. I know it’s $2.60 each but to me it’s a matter of principles and ethics. They are making DOUBLE profits from kids who need to eat lunch. I hate companies like this. I am going to complain to the school and BBB. Sound trivial? How many other families are they taking advantage of this way? Literally thousands..Your friendly neighborhood bobVersion: 2.04

✓ Where did the calendar go??When I first downloaded this app a couple weeks ago, I could see a weeks worth of dates when checking the menu. Now it is gone, looking like the page is loading incorrectly. Also, how can there be a K-8 AND a middle school option for the same school? Confusing! Which one is ours? I have a 7th grader and a 1st grader going to a K-8. Do they have different options each day?? I feel as in the dark as I would’ve not having access to the menu at all!.Daisyjs8Version: 2.04

✓ Doesn’t remember me after only 2 days!I tried to log in but it says email or password is incorrect. I’ve only had this account for 2 days! I know for a fact my info is correct. Nonetheless I went ahead and did “forgot password “ two times now and still have yet to receive an email. Tried to sign up again and it says email already exists. It would be nice if there was an option to at least save the email so it doesn’t have to be typed EVERY SINGLE TIME..Jmw13564Version: 2.04

✓ Nice and quick but...I appreciate how fast it all is, I just want to dictate how much I deposit per account. I don’t care for the minimum of $10 per account. I think you should do away with the minimum or lower it. I’ve never had any issues and that’s refreshing.* *I’m trying to deposit lunch money to my kids accounts and the screen keeps flashing...again. This is 3-4 times now and it’s been like this for over 24 hours. Not going be thrilled if I have to go to the ATM, then go to two different schools and go inside each to deliver cash..CFish71Version: 1.1.0

✓ Frustrating. Needs update.Does the basic function, can add funds to kids school lunch account. Adds photo to each kid’s account, nice to have. Sends reminders when low on account? Or out? Or negative? Nope, but says it does. Tap for some settings and the popup is half off the screen with no way to read it. This app has been sorely neglected..JhulganVersion: 2.04

✓ Auto payment needs workThe auto pay is not auto paying. And I cant add two kids one time payment to one shopping cart. I have to do one and then the other. Very irksome. But convenient to pay online. Just wish it worked better..Mommy++++Version: 2.04

✓ Problems with NotificationsSo far it’s working decently well. My big complaint is that when I click on a notification document to open it, there is no way to close the notification when I’m done reading it—there’s no back arrow or “x” to take me back to the home screen! The only way I can get back into the main part of the app is to close the whole app and open it up and login again! Very frustrating. Please make a way to easily close out of the notifications and return to the home/previous screen. Another problem with the notifications is that you can’t read the full titles. It’s like the pop-up window listing all the unread notifications is too wide for the app and so the entire left half of the notifications window/screen gets cut off. I have an iPhone 13 and am running the most recent iOS..SleilahdVersion: 2.04

✓ Disappointed in feeWe never had a fee using the other school lunch app. So I was ok with adding money as needed and not a large amount as once. Very disappointed there is a fee each time I add money. What happened to the old days we just pay the school and they get a card. Yes this is convenient but I don’t feel they should charge..KimfamLVVersion: 1.1.0

✓ AnnoyingThis app is very annoying. Nothing works right the first time and then when it partially works it has you fill out weird things. Like “description” for my address. What does that even mean and why is it required?! Also when trying to search the district for the meal menus it doesn’t work! It just stays red with no further instructions. Honestly I don’t like this app at all and I’m annoyed my kids’ school change from the my school bucks app to this garbage..BashirashtarVersion: 1.1.0

✓ FrustratingI’m setting up the account and it keeps giving me an error through each step. I have tried both the app & online. I have spent an hour trying to set this up. It keeps kicking me out. I am finally at the payment and I’m afraid to add a credit card with all of these glitches. What parent has time for this? Luckily I only have one child at home..Lvn8iveVersion: 1.1.0

✓ This app is brokenThis application is useless. According to my child's school I should have been able to upload funds since August 15th. There is still no option to load money until August 31st. Whoever the developers are need to take note and just stop creating while they are ahead..SNicoleValentineVersion: 2.04

✓ Lunch menusCould not be any worse! I only want a simple, monthly or weekly lunch menu. The app makes it difficult to see which day of the menu is on screen. Instead I get a spread sheet of 5 categories and nutritional info that could be better served on its own app. Most parents don’t have 5 minutes to navigate to simply see what their child is being served for lunch. Dumb it down a little with a simple pdf of the months menu. It worked just fine the last 40 years. No reason to make this so difficult. My only hope is that our school systems aren’t paying to use this service. I’ll go back to having the school send me a monthly email of what’s for lunch. It goes right on the fridge, and I’m not fumbling through a login and 4 screens It could easily add a simple pdf of the months menus..IwasrobbedagainVersion: 2.04

✓ Won’t let me loginWell I used this app all last year for my child but this year the app isn’t working. It starts to load once I enter the information and then it just spins and spins until it takes me back to the login screen all over again. Please fix this issue. This was the easiest method to add funds for my child..Bootree99Version: 1.1.0

✓ No weekly/monthly menu on appOur school system just switched over to the system. I have not needed to load money on my children’s accounts so I can’t review that part. However, on the app there is no way to see the breakfast/lunch menu for the whole month. It doesn’t even show what day I’m looking at, so I have to assume it is for the current day. How inconvenient for families who plan lunches for the week or month to have to check it every day the morning of. Link a pdf to the monthly menu for the app..ErradpipVersion: 2.04

✓ Not clear!We started using this app this school year and it’s definitely in need of some updates. To log in, there is no option to save your password. When navigating the lunch menu, it doesn’t tell me what day I’m looking at, so I have to keep track in my head how many times I’ve arrowed forward from the day it opened to, and there is no option to view multiple days at once (ie in a calendar format). I usually have to log onto the website to view things that way, but that is also lacking..NjfmVersion: 2.04

✓ Not working - 0 starsI’ve had to make 2 accounts with my email and my husbands because it’s not working. After I finish signing up, I’m told to go back and log in then it tells me my email or password is invalid! I think it’s supposed to send me an email to verify my account so something but I haven’t gotten any not even in my spam or junk inboxes. I’ll try and reset my password. It says to check my inbox but again no email. I’ll try and make another account thinking I did something wrong but then it tells me I already have an account with both the emails. Idk what to do, can someone fix this or tell me what I’m doing wrong.Lmk786Version: 2.04

✓ Frustrating to useIt’s mind-boggling to have a menu when you cannot see the DATE the menu applies to. I have no idea which day the menu I am looking at is being served, which defeats the purpose of even having a menu. It’s also not an option to look at it in a calendar format so you basically just cannot use the menu with any reliability. Also, it’s nice that I can see what purchases each of my children have made but again, there is no date for when they made those purchases. Please fix this!!!!.W.k.mmmVersion: 2.04

✓ Menu is not printableThe only complaint I have is that parents can’t print the weeks menu - I don’t like having to log in every morning to see what’s on the menu - I make my kids lunch depending on if they like what is being served. Other than that it’s super easy - thanks.Ke$kcekocdocoVersion: 2.0.1

✓ Does the job, butYou have to manually log in by inputting your credentials EVERY time you want to interact with the application. It would be ideal if you could either set up a pin, have the application remember the email, or utilize Touch ID, anything to make it easier. You log in and you see an icon that takes up the entire screen, it’s supposed to represent your child. It’s kind of ugly. The interface needs a makeover as well as the security features..ICREGULARVersion: 1.0.1

✓ No reminders on accountThere’s no reminder if in low or negative credit or if auto payment didn’t go through for some reason. Very odd! And means that I get stroppy letter from the school further down the line!.JessW2020Version: 1.1.0

Titan Family Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Titan Family Connect.