- 94.1LEGITIMACY SCORE
- 94.6SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Amazon A to Z App Complaints & User Negative Comments 2024
Amazon A to Z app received 61 complaints, negative comments and reviews by users. Have you ever had a bad experience using Amazon A to Z? Can you share your negative thoughts about amazon a to z?
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Amazon A to Z for Negative User Reviews
✓ Heavy to open iconsIt’s taking too long to get to the home button as well the punch in and punch out button , the time icon is not working as well you to click on home and then again click time option , there are a lot of to improve, so please fix the issue.Version: 4.0.268
✓ Clueless, just the average hierarchyFor my months working here they slowly figure out if you're good at non con to see if they can keep you there, and they will keep sending you back there but you wont know because they radio it (even though they say you can go wherever you want?). The machines jam way too often during 3 hour shifts? But go smoothly during 4-5 hours? Which is more boxes? The app is laggy and the new update has caused VTO to not work but VET spams me daily, thats funny. The safety role is a joke. They are also faking 5 stars to hide REAL reviews. 3 stars because the pay is well - some people there have nice stories to tell - most staff are lenient and nice - they have good time management. If i can update this in the future i will.Version: 4.0.29405
✓ Please bring back clock punch on appIt was super convenient being able to clock in and out on the app, especially when my station was far from all the time punches. I hate having to stand in the crowded line. It was easy to just stay at my station to get my full lunch rather than having to walk across the building. There should be a time clock at every restroom at least if the clock punch is never coming back on the app.Version: 4.0.7155
✓ App *was* greatLove clocking in and out from my phone. what I don't love is the forced advertisements within the app. this is a company app, are you really profiting off of the people that work for you? and now, they won't even load. I don't like them. compile them in a place where people can look at them, but don't force it onto me. It used to be a 5 second wait, you used to be able to get around it, now it is a 15 second wait and they have worked out the easily skippable trick. If you find this information so pertinent, it can easily be sent in an email without making the app itself frustrating..Version: 4.0.4819
✓ Worst version of A to Z yetI don’t like anything about this new look. Why would you take things (like pay, time, transfer opportunities, etc) from one page load, to two? We had a drop down menu before to go straight to that page. Now we have to go from the home screen, to the schedule page, and then to the next page. Why would would anyone make navigation WORSE? And NO ONE likes these video ads! This is an employee app. We use it to clock in and out for work, amongst other things. Why are we being advertised to like we are on social media or a shopping app? I’m already fully vaccinated, I don’t need to be hounded to death about it, thanks. I gave it some time before I decided to write a review, hoping it would grow on me. Nope. It has only frustrated me more. I’d give it zero stars if I could..Version: 4.0.4819
✓ Horrible updateThe app was perfectly fine before this new update. It was much easier to pick up shifts and clock in on your phone. Now with this new update / change to the app. I cannot pick up any shifts when I click on schedule it takes me to transfer opportunity option and I don’t want that. Claim VTO/VET tab doesn’t work at all it always say “sorry there aren’t any available right now”. I get email and text when new shifts are posted daily but on the app I see nothing. I tried deleting and reinstalling the app and still no change whats so ever. I prefer the app before this new change. Now it’s horrible and messing with my money. I don’t like it all..Version: 4.0.5156
✓ VET does not work for iPhone usersOk if you have any make of phone but iPhone (at least in the UK). If you have an iPhone when selecting the VET/VTO option you will be kicked straight back to the Home Screen. If you like overtime you will not be able to use the app to book and therefore someone else who can use this option will claim it before you get chance. NOT GOOD!.Version: 3.0.414
✓ Launching AppEverytime when iam opening this app, it asks me to download lastest version and taking me back to app store where the icon instead of to update its to open app..Version: 3.0.255
✓ Good and BadIn principle the app is good, the minus side is despite allowing notifications, I’ve never had one. Agency will change days and times at short notice but unless continually checking the app, I wouldn’t know. On the plus side it is good for clocking n and out as it saves the need to queue which with social distance is a good thing..Version: 4.0.2
✓ No VTO notificationsThis app used to work just fine for me, but I don’t know if it was after the update or something, but about a month ago, I have not been getting any VTO/VET notifications at all. I asked some people around, and I know a few that has the same problems as well. They don’t receive the notifications but when they log in to the app, they see that there are offers that have been offered which were already full. Now it has gotten even worse for me, and I don’t receive VTO offers anymore, I asked people with the same shift as me, and they apparently were offered VTO for the same shift..Version: 4.0.838
✓ Can’t get VETI get text messages and notifications of VETs available, but nothing shows up for that day when I try to claim one. That needs to be fixed ASAP. Also I’m constantly getting wierd ‘expired points’ that don’t remove themselves so I have to talk to HR to remove it ..Version: 4.0.5156
✓ Really good content but...App is not displaying the correct resolution on my phone. I can't see all content on the right side and this can make the app unusable. By example, when having a missing punch you can select am or pm on the time as the drop window is too far to the left or I cant go forward to see my scheduling next month as the button is on the far left which is not accessible..Version: 4.0.23888
✓ YasmighyPretty good convenient Maybe could have virtual videos so that associate can use it to full potential thanks.Version: 4.0.5435
✓ Can not accept VETTried claiming VET but didn’t go through. App keep showing available but never able to claim..Version: 4.0.19984
✓ The new update.The reason I gave two stars is because the old version was so easy to understand. But in the new version when I try to view my attendance, it is off by a day. So to explain, I work nights, and the old way the work day was considered the day the shift started (to my knowledge this is still the case) but now it is showing up in a to z as the next day. So if I were to clock in late on the Sunday 14th of the month, to review the exact time so I can utilize pto the time in would be on Monday the 15th. However, the 14th would be flagged— even though the only mistake in time clocked were on the 14th. Also, the upt would be shown drawn from the 14th. May we please have it back to where everything coronates with the date it happened on, please. It is very confusing to have to go back and forth between two different days and HOPE I put in the right time and date to fix the issue..Version: 4.0.17289
✓ Cannot punch in/out since updateUsed to be very convenient with the clock in/out function. But ever since the update it always pops up as “error” whenever I try to clock in/out and have to use the time machine.Version: 4.0.3486
✓ Picking shift locationsI loved this app until you just updated it where I have to keep changing the location on the filter because your putting all the stores and every time you exit out of it it puts all the stores again. Not the location I want. Fix it so I can give y’all a better score. It’s very frustrating because you end up missing the location or picking the wrong location because you guys decide to change it to all n now I have to keep putting what location I need to see. Even when you refresh it it’s giving you all the locations. So now you gotta do the filter 50 million times and I had it set for just one location and it stayed like that. Fix it I don’t want to see all locations especially when I already have my filter set..Version: 4.0.4819
✓ Calendar can’t seemed after new updateAfter the apps latest update some users can’t able to see their calendars now..Version: 4.0.9505
✓ Totally uselessA seven year old could have written a more functional app.Embarrassingly horrible. I certainly wouldn’t be putting my company name on it..Version: 4.0.2860
✓ Time Clock IssuesI was never trained on how to use the time clock issues or how to contact anyone if I needed to call in for a sick day or an emergency and was later advised by a co-worker (not a manager) that if I didn’t manually put down for unpaid that it would show up as a ‘no show’ … when there is virtually no number to call in to say my boyfriend is dying the hospital and I had to say my goodbyes - which is a true story … so then I had to back track to that date and I haven’t a clue if I will get a legit non no-show for correcting it after the date. Plus if I have 8 mins less than 8 hours which my manager said to go ahead and leave … shows up in red and makes my attendance record look very bad … I haven’t a clue how to fix or correct that error which reflects bad on me WHEN I WAS AUTHORIZED?? The time clock issues and not being able to contact anyone via phone in an urgent matter or to miss a day for absolutely legit reasons is frustrating beyond belief! Fix your system please and please don’t red flag my days when I’ve taken legit PTO time which later says I have in RED UNPAID TIME OFF and subject to no shows and disciplinary action. Thank you!.Version: 4.0.5156
✓ About this appThere needs to be more features more options as an employee I’ve been struggling out here trying keep myself from being homeless, as a student I can’t focus on school the way I need to because I’m working a job that refuse to pay me the correct amount of money as an experienced warehouse worker I have more experience then my managers it’s highly disrespectful to put me in a setting making the same amount of money or less then individuals I younger then me also people I worked in a warehouse longer then. I been out with the flu, also have automobile issues and don’t have a way to commute to work everyday I need help from you all and better treatment then I have been receiving. I’m not making a million excuses I do my job to the best of my abilities each day I work, cost of living has increased and the pay I am receiving isn’t nearly what I should be paid doing 10 hours of labor a day with a bunch of lifting and knowledge. This app has to have more options then provided..Version: 4.0.25499
✓ Punching in and outThis is to be fixed as every time it shows an error making us to refresh it or go back not being able to do it through the app..Version: 4.0.2
✓ Clock punchesSometimes, we punch in and out from application, it will not record that at that time. So we have to do missed punch many times.Version: 4.0.5736
✓ Communication is Horrible only downfallSame, my situation was similar due to my spouse and our new born baby now 2(months) being affected by covid 19. When I got emails about my absence I replied to a message that said please respond then got a another email the next day saying replies aren’t available but there is literally no one to talk to, like ever. Even with the 1800 number the associates either hang up or just don’t know how to help... I’ll give the job, flexibility and benefits 100% but trying to implement these tools is it basically being non existent. Which basically makes it a regular job in America..Version: 4.0.268
✓ App good but Adam from YOW1 is racistThey will find any silly excuse to terminate employee they won’t answer your questions and make some fraud and won’t provide any evidence.Version: 4.0.19984
✓ PLEASE FIXAlways have to submit vacation and PTO requests 3X the first two times it always says error and to try again. Please fix this. iPhone 12PM. It was like this even on iPhone 7+. It’s not device specific. Using browser the error still occurs but it’s hit and miss. But on the app it always takes 3 tries to submit each date..Version: 4.0.32
✓ WorstSince they updated it ,dont work anymore app keep refreshing itself like every 3seconds and u cant use it. I dont know what these devellopers are doing.Version: 3.0.414
✓ TemperamentalConcept is good however there have been more than a few time where the app doesn’t open and just continues to load and this has continued for days! I’ve even had to reinstall it. Other than that it’s pretty good..Version: 4.0.268
✓ Layout and Time BarCan it to go back to the previous layout, the new one isn’t user friendly and makes it difficult to find what I’m looking for. Also can you put the bar back that shows how many hours you’re scheduled or worked and how many more hours you can work? It would make being a new Flex Associate easier, so we can see all that and not be confused on how many hours we’ve scheduled ourselves. You could also put in an option to turn it on or off, so those who don’t want to see it can turn it off..Version: 4.0.5435
✓ Missing punchExtremely hard to report missing punch, the previous version was way too simple and easy.Version: 4.0.11411
✓ Problem with registration page.Problem with registration page.Version: 4.0.2
✓ OutragedHow the heck am I supposed to clock into work or take the VTO offered (which btw! Love getting offered VTO when it’s not even available when I click on the notification in literal seconds) if I have to wait for an unskippable ad before I can access anything? The ads don’t even have anything to do with employees half the time! This company is ran by one of the richest people on this planet, tap into some of that money instead of exploiting your employees. The fact that this app regresses in quality with every update is sad at this point. Cant wait for the eventual “pay to use this app using the paycheck we give you” feature! Since you’re making extra money off ads I’m forced to look at I’d LOVE to get a raise! <3 Kindly remove the last update no one asked for this lousy change and the layout is trash..Version: 4.0.4985
✓ Not workingThe app never lets me punch in saying there is a problem when the location is correct, but seems to work for other people.Version: 4.0.2
✓ Terrible Update this app has become...Most functions are missing at Home page such as Request Time Off, PTO and more. It won’t show me any of my schedules when I press the big blue button. HR Chat redirects me to use the A to Z app in order to request time off!! What? Management and engineers needs to know about this before lots of innocent associates begin getting reported for “not showing to work” or “not requesting time off”, only because this app will not let them to do so in any proper fashion!! Fix this app/and internal data systems!.Version: 3.0.149
✓ Flex associate VTO issueI am a flex associate and get VTO offers through the app but every time I claim VTO it only covers the first shift so I have to either create a case or go to Hr and sometimes I have to do both because they will remove the points I got or sometimes they would add the VTO to the other shifts but if they just removed the point, after a day or two it would come right back. It such a headache having to create cases for every time I accept VTO. In this year they updated the Flex policy to include VTO as approved time off. So by the app not covering all of my shifts with the VTO, I wouldn’t meet my weekly requirements and would get a point..Version: 4.0.6300
✓ Weird bugI opened up the app to check up on some things and noticed that I cannot view schedule or time balances, it’s completely removed! All that I can see in the app is find VET, find VTO, view notifications, view news, and the links at top(Home, pay, etc) and the support links at the bottom. Also, sometimes whenever you launch the app a popup will appear and sometimes it want let you click on anything..Version: 4.0.1589
✓ Clumsy but worksClumsy user interface but i can grab shifts no problem so im happy. Another one of those "apps" thats just a wrapper for webpages, so expect most tabs to have load times and wonky behavior from the back button. I dont like that you cant see previous shifts more than a few weeks back even tho you can see that part of the calendar, had to talk to HR to make sure my shifts were being counted. Im also bothered by this new trend of red notification dots that cant be disabled. With page loading and long animations, although it doesnt take forever to clear them it takes longer than it should, which is "no time at all". But im glad this app exists and that signing up for shifts is so easy. Makes the job worth..Version: 4.0.268
✓ Not work properlyAlways shows wrong punches.Version: 4.0.28923
✓ New UI could be much betterNew UI is atrocious. Seems as there was effort to cut down on tabs one had to go through but instead of that happening it now opens a pop up - which usually has the same content and layout that was previously displayed on a readily accessible tab before the update. Font and tab sizes are almost halved in the Pay section making it incredibly difficult to read and is taken up by a useless graphic upon opening. Finally, UI isn’t optimized for all screen resolutions - especially in the now flushed out timecard tab..Version: 4.0.16665
✓ AtozWe need to refresh it every time, which makes it difficult to use..Version: 4.0.5156
✓ Request time off maximum one day only ?It’s helpful app but about time off there only maximum allowing one day, if we wanna more days then we need to repeat the same thing creating more requests which is nonsense for me. This option need to be improved and to allowed for everyone to book normal holiday not only for Tier 3 where they have 10 options for everything instead 4 options which Tier 1 have in this app. Absolutely nonsense this difference here, it’s just about holiday nothing else. Totally disappointed ☹️.Version: 4.0.5736
✓ On line Application as well as communicating with HRFor someone hasn’t been in the work field for a few years it was very difficult to get in the Az app I was told it was your system that was your managers at the Talbort address in Wichita Kansas said that they want to help us to do the A-to-Z as well as the KNet but when it came time they refuse their help letting us know that they were not HR nor were they IT and we just had to figure it out I ended up going to the unemployment office getting help from there to help with these online apps as well as the K net training apps. I feel all the online connection and only way to talk to HR or anyone like that would eliminate a lot of seniors that are in this technology world now trying to go to work.Version: 4.0.5435
✓ Lag Atoz app sometime freezHi plz give new update atoz app because this verison have bugs sometime froze sometime lag so fix this probelm.Version: 4.0.6300
✓ New version makes problemsNew version of A to Z app makes difficulties while you submit your time off request it doesn’t let you submit your request for full day annual leave.Version: 4.0.19984
✓ School AccommodationThe Temporary Schedule Adjustment tab needs to be available for mobile use. It’s irritating and inconvenient to access it at work and even worse when you have to go through HR to ‘open a case’ or whatever you’re supposed to do. There just needs to be an easier way to apply for accommodation because I’m getting different answers from HR and ERC and it’s frustrating to the point where I’m gonna lose it because I need this sorted out ASAP. I’m already nearing two weeks from when I need it..Version: 4.0.8400
✓ Forced to watch corporate propaganda when trying to view pay informationNot at all loving how when I’m trying to access my pay information or punch in, the app randomly displays an internal advertisement that can’t be skipped or closed in any way for a solid fifteen seconds, and then has the temerity to ask me if it was relevant to me before ever so graciously permitting me to access the functionality I needed to use. No, it absolutely wasn’t relevant, and it never will be! Just another example of how much disrespect this soulless corporation has for the irreplaceable time of the people who work for it and provide the actual value that fuels the C-suite’s outrageous wealth. Remove this “feature” and maybe I’ll edit this review..Version: 4.0.5156
✓ VETClaiming VET became more difficult, app not refreshing when VET becomes available, filters are not saved. Lots of missed opportunities because of this also 20 minutes delay of notifications.Version: 4.0.12479
✓ This app needs a rebuild [UPDATED]I just can’t seem to get this app or the A to Z website on mobile to work the way it was intended. I can only view my schedule and punches (I have to refresh page and make a selection in the millisecond the page loads, otherwise I can’t select anything). And I can only view VTO and VET, but I can’t select any and I can’t clock in or out. Whenever I try to make a selection, nothing happens. It’s like the buttons don’t link to anywhere. I have the latest app update and latest iOS version on my phone. I don’t get it. EDIT: If you’re having the same problem like I described, you need to disable any adblocker you are using. Seems to have fixed the issue for me..Version: 4.0.967
✓ New app interfaceApp.Version: 4.0.3486
✓ Time punch inaccurateThere is a major issue with the app. It has all of a sudden stopped, showing us our punch in and out. We punch into the time clock, and it shows we are excepted. However, on the app it shows that we have missed a punch for both punching in and punching out. It also shows that the punches need to be reviewed when you correct the punch in the app but when you call ERC, it shows that they have already been corrected. Also, people are receiving attendance points for this. They are at work and they clock in, but it shows that they are not clocked in so they get a point..Version: 4.0.11411
✓ Useless appThe last update ruined everything, now it’s not possible to book time off by this app at all. Also it shows weird clock in and clock out time. Now they changed and misplaced a lot of other features, it has become a useless app and things better to be done like 6 years ago when there was no app..Version: 4.0.12479
✓ Okay but some stuff concerningI couldn’t log in at all until I reset my password, then it isn’t showing me when my shifts are.Version: 3.0.469
✓ UpdationMy app is not getting updated as per requirements due to which m not able to pick the VETs..Version: 4.0.4819
✓ IOS UPDATE hard to navigateWorking on TOM this was the best thing since sliced bread. Being able to be at an outdoor break room and clock in/out for lunch was the best and supporting at a different location without having to wait to talk to HR because your badge won’t recognize you work there not a problem clock in with your phone. Not anymore this geo fencing is set to the smallest location I can’t even be on the other side of the building and use it, let alone out outside TOM break areas, plus all these different screens makes it so hard to navigate to what I want to do. The main point of this was so AAs can have easy access to view their schedules but now i can barely even find it behind all these pages. The tab that is labeled “schedule” brings me to my time off options and trying to find the Hr support or even the ERC number is so confusing. This new update turned a simple app it to something so complicated.Version: 4.0.5156
✓ Several issuesThe app lags when making the schedule- sometimes not adding in or adding additional time. It also gives out automatic points based on rules that can not be explained to a computer… for example- town hall meeting, everyone was dismissed a few mins early and told they would be clocked out on time- point. Lunch time asked to hang back and help? Point. Three minute mark over due to the long walk and crowded entry from parking lot- point. Now here’s where it gets real sticky- go to HR or call ERC- communication amongst people and system has been almost non existent..Version: 4.0.26519
✓ New interfaceThe new look of the app is very distressing, we received message to add new shift but there is nothing to show in the app..Version: 4.0.4753
✓ Update app to old existing employees!!!Wanted to do an overtime but could not due to the app being a old version and not the new one displayed on the app store even when deleted and reinstalled keeps refreshing the vet section and not letting me select and overtime fix asap!.Version: 3.0.414
✓ FlakyGuessing a lot of new associates are logging in for the first time and the wifi may be at max but first login was a 10 minute hack argon, could be a lot more slick, hoping ads is standing up ok, lol.Version: 4.0.2
✓ Needs improvementWorks 50% of the time..Version: 4.0.399
✓ New hireTerrible support in work areas; of the four different areas transferred to work-in on first day, ALL AREAS not stocked with required supplies to do the job. IE: Insufficient Boxes 3 of 4 locations, Packing Tape machines empty 3 of 4 locations , Water for Packing Tape 1 of 4 locations, Batteries for two scanning guns 2 of 4 locations, Charging stations on wall for back up batteries empty, Boxes Size Labels Missing at 4 of the locations. Total lack of support for the New Employees as far as working in an environment that fosters, positive achievement, learning new areas or skills. Nobody can actually achieve your quota goals given a poorly stocked work environment and also missing trainers due to off doing other jobs..Version: 4.0.6300
✓ Booking time offMost things are fine with the app, a few fidgety parts to get in and out from but the worst is booking time off, If I want to book 1 or 2 weeks off for holidays I have to do each shift individually 😴 selecting date then my shift times then submit it each time!! A multi day selection that takes in account my shift for those days would be so much more efficient..Version: 4.0.9505
🙂 Amazon A to Z Positive Reviews
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⛔ Amazon A to Z Problems
