MetroSMART Ride Negative Reviews

MetroSMART Ride App Complaints & User Negative Comments 2024

MetroSMART Ride app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using MetroSMART Ride? Can you share your negative thoughts about metrosmart ride?

MetroSMART Ride for Negative User Reviews

✓ Do not buy if using for GPS trackingGPS will not work correctly said the vehicle will be park when it is not or will freeze at locations for days I tried new devices and new SIM cards and still having the same issues.Jaym83Version: 2.16.6

✓ Good At FirstThis makes my auto car start not work properly in a Chrysler 300 C. Please fix. Other than that would be a little dope device to have.Shotty1235Version: 2.16.11

✓ Wish you can see speed of vehicle on mapLove the app and device, wish I could see the constant speed through our trip on map, it would help a lot with insurance, tickets, etc.Focusedman01Version: 3.6.4.5293

✓ Unable to log inI tried creating an account but on my first attempt I got an error message the I had a reached a max attempt of 5 tries for creating an account so I had to wait 5 min. I waited the 5 min and got the message again - 4 times total. I then tried logging in with my info and got a server error try again later. I’ve waited and tried again several times - sane error message. How can I use the device if I can’t even get into the app?!.ZoravVersion: 3.6.3 (5184)

✓ Bad updateI recently updated my app and now it doesn’t tell me anything anymore when my car moves is disturbed, doesn’t show where my car has been , the fuel level or anything ! My car was took a few days ago and I had no idea because I revived no notification!.Mella18483Version: 3.6.1.4978

✓ TiaraCould be better.Tiara viazVersion: 3.8.6.5752

✓ Spam notificationsStarting a week ago this app has been spamming me several times a day with notifications about low fuel. These notifications advertise gas stations in the area. My gas tank usually runs above 50% so the notifications are misleading. Worst of all, there is no way to opt out of these notifications. Shame on Metro for polluting a subscription-based app with noisy, worthless ads..Confused about collage picVersion: 3.11.8.10

✓ Needs an updateThis app is great and handy but I get my alerts way to late. Why continue to use if my alerts come in 15 min later.AnthonySon1Version: 3.6.3 (5184)

✓ Was great when I first got itThis product was great when I first got it but only got to use it for 2 weeks then it messed up and I’ve done had to get to replacements because the first one was messed up from the warehouse and the other one is not wanting to connect to the app and is really frustrating because I’m not getting to use what I’m paying for I really like the concept of it but if it doesn’t get fixed I’m just going to remove it from my plan because I’m not getting to use what I’m paying for.Truker18Version: 3.6.1.4978

✓ Does not always workGoes offline all the time and does not work constantly..Florida00010Version: 2.16.6

✓ Very irritated“Unable to complete: We have encountered a server error. Please try again later” I KEEP GETTING THIS MESSAGE TRYING TO LOG BACK IN. I’m not understanding why it randomly logs you out occasionally and sends an error msg each time you try to log back in. Very useless..LoveechichiVersion: 3.8.6.5752

✓ Metro smart rideMetro smart ride works, but only when it wants to. Works on my husbands phone for his car, but not mine. My car all the info goes to both phones. I no longer get notifications for his when it’s plugged into his phone.BlahwyfyoVersion: 3.6.2 (5055)

✓ UpdateDon’t like the new update, it lags a lot for me.Cluxton1Version: 3.6.4.5293

✓ WiFi and Help Button IssueThe WiFi works the first few days, it’s just when you’ve had it and the WiFi starts to go wrong then it acts like it can’t find the car. I just need help and there’s no help button to fix it..MontéVersion: 3.6.3 (5184)

✓ No WiFiI wanted to put zero stars. But it made me chose one. I have been having this device for a year and there is no WiFi button so I can’t utilize the WiFi. Which is what I got it for. You need to fix this. There is no icon. Again no icon for WiFi’s. Please fix.Applemaniac214Version: 3.8.4.5571

✓ What’s going on? Notifications are all gone!!I’m not getting any notifications as I used to. I really need to know when someone is trying to break into to my car or if it was the case that the thief already has broken and drove away my vehicle to at least know where it is when it’s being getting away. Before it used to work amazingly every time I would start my car or leave the area it used to alert me but now everything is gone! I need those notifications back!! I’m paying for this.... Come on!.@HiltonLoverVersion: 3.6.2 (5055)

✓ YepCool but I hate that I’m being track by my parents at ALL times the WiFi is great the self check on the vehicle.SomeguywalkingVersion: 2.16.6

✓ Data issuesRuns out of data too fast can’t connect, no reason..Nancy-Mom-BednarVersion: 3.6.6.5415

✓ The worst updateOld app worked just fine till update after update the app is not working correctly no notifications at all..JaKruseVersion: 3.6.0.4918

✓ UghKeeps saying offline and when it does track its hours delayed.Goddess_in_thee_fleshVersion: 2.16.6

✓ Constantly loses dataLoses stored info and resets saved profiles. App needs to upgrade features to allow saving and exporting data and a restore from memory ability. May need a hardware/software upgrade to allow memory card or cloud storage..Mistah rasVersion: 3.11.10

✓ Crap.This app is complete crap. It only works when it wants to. When I first purchased the metro smart ride device, and downloaded the app, it notified me. Now it doesn’t even send me notifications if my car has left a specific area or what not. What’s the point in having this if it’s not gonna do what it’s made to do?!.Katmay3366Version: 3.6.2 (5055)

✓ Needs more workI have tried to videoconference using this device and I had a horrible connection. In addition, I took a trip from Texas to/from Ohio and I had difficulty tracking my progress. I do not know why bandwidth is very slow because it uses the same cellular data connection. I also had transmission trouble codes on my vehicle which this device did not detect..Ironeagle25Version: 3.8.6.5752

MetroSMART Ride works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact MetroSMART Ride.