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3d Scanner App™ App Complaints & User Negative Comments 2024
3d Scanner App™ app received 59 complaints, negative comments and reviews by users. Have you ever had a bad experience using 3d Scanner App™? Can you share your negative thoughts about 3d scanner app™?
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3d Scanner App™ for Negative User Reviews
✓ GlitchyVery cool but in practise, every time I try and open a high quality render it crashes the app..Version: 1.9.3
✓ Cool but crashes way too often on iPad Pro 2020Works fine on small things but try and scan a small room and it crashes when trying to add colour and texture. Devs need to sort this.Version: 1.6.1
✓ Not so goodIt don’t work on iPhone 11😒😒.Version: 1.9.5
✓ Doesn’t work.....The description clearly says my iPhone 11 Pro is compatible. But the app work run and says my device isn’t compatible. Developer, please sort out your app description..Version: 1.7
✓ Needs support on other devicesThis has not even a little support for or devices so until then this app is rubbish and disappointing I’m dissatisfied and wasted a lot of storage, don’t download unless your on on a specific device.Version: 2.0.8
✓ First scan failedDeleted. First scan crashed the ap..Version: 1.4.1
✓ Waste of timeIt can’t even scan properly. It just comes up with odd shapes all over the place. I’ve tried to scan a lot of things with this and none of them work..Version: 1.9.5
✓ Not compatible with iPhone 11 ProThough it says before you download the app that this is a compatible device. Misleading and waste of space..Version: 1.9.5
✓ Nothing usableNice interface, great idea, but nothing usable in the resultant scans using iPhone 12 pro max..Version: 1.9.3
✓ Instructions?Not sure I’m using it right..Version: 1.8.2
✓ App doesn’t seem to do anything, but it probably does if there were documentationIPhone 12 Pro Max. No matter what I do, or what settings I choose or how long I scan or at what distance, it always says “empty scan, no data saved.” The app has camera permission and seems to be doing something on the screen, but no 3-D scan ever results. I’ll check this out again after an update or two. (Maybe it just needs some kind of instructions for the many controls, or some kind of useful error messages.).Version: 1.8
✓ Is iphone12 lidar ready or is this software not good enoughTrying a simple object and it‘a just mush...Version: 1.9.2
✓ Not as advertisedI don’t know what it’s installing but its not what is shown. I don’t have the same ui , theres no option, there’s no high res mode every scan look like trash . I’m using a 12.9 iPad Pro 2020..Version: 1.7
✓ Exported files does not openWas trying to send feedback within the app instead of using review board. But the email provided seems to not work either. What a joke!! The app itself would be nice, but does not functioned as it should. I tried to export ply point cloud file, open it on my MAC, but the app reads error: ”Failed to read the file header properly, cannot continue”. As I mentioned, I was trying to get to the developers trough the app support, but that is not working either. After trying to look for alternative contacts, wasted hours and for what? 1 star just for the app, everything else is rubbish!.Version: 1.9.5
✓ Sure doesn’t work reason whyWhy it doesn’t work beats me but I look and read for iPhone it shows my iPhone 11 so I decided to try it out and says it is not supported well that was a waste of my time maybe you should look into what phones have this feature and if it doesn’t have the feature mentioned then you should take the iPhones and other cell phones that do not have this feature that you mentioned for this to work sry about this but useless if that black dot is there so yea take the phone that do not support this thank you that includes iPads and other tablets that don’t have this feature.Version: 1.9.7
✓ Very buggyLots of promise, fails to deliver at the moment. Any form of editing, and it crashes..Version: 1.7.3
✓ Device compatibility list is wrongThe list of supported devices is wrong. I downloaded it and ran it even though my phone is on the list it said “Unsupported device” :-(.Version: 1.8.1
✓ I have an iPhone 11 Pro MaxDownload this app as I thought it would be fun I’m good to use. After downloading the app it told me my iPhone was not compatible, apparently it’s only compatible with two sorts of iPads and iPhone 12😔.Version: 1.9.5
✓ FaultDoesn’t open iPhone XS Max.Version: 1.8.1
✓ It’s sadI got a new iPad and iPhone less then 2 year ago and the app do not support them (iPhone X and IPad I don’t know what).Version: 1.9.3
✓ Untrue supported devicesI downloaded this app on my iPad (Air 3rd generation) but once I opened the app I received an error message saying unsupported device, I need an iPad that has a LIDAR scanner..Version: 1.7.3
✓ Not so goodIt’s only scan and show low very low quality pics.Version: 1.9.5
✓ Limited ecosystemFor what it is, (an app that leverages photogrammetry to produce 3D models), this is a useful tool. However, I expected the desktop version of 3D scanner app to play nicely with data from the iOS/iPadOS application and provide a field to office workflow linking both photogrammetry and LiDAR data. Unfortunately, dragging and dropping 3D Scanner App iOS .usdz files results in an 'Import Failed' error. The same thing happens with .obj and .jpg files from the mobile version. The files open and display properly on iOS and MacOS devices, but the desktop version of the app can't use them..Version: 1.1.4
✓ HorribleI was scrolling through the App Store for a measure then I saw this and I was like, oh maybe I should get that! I downloaded it with excitement then I opened it to find that it didn’t support my iPad! I was very disappointed with this. This should be fixed..Version: 1.9.2
✓ WhyWhy will it not work on my iPhone 12 it side it needed and iPhone 12 Pro like why did you do that.Version: 1.9.5
✓ How to enable GPS!?There is nothing for GPS information in my setting, is that because I am using iPhone 12?.Version: 2.1.3
✓ Not very good so farTried to do a low res 360 degree of my kitchen. Waited about 20 minutes watching the spinning wheel but nothing else happened. I had to force quit the app. This with iPhone 12 Max Pro with 120 GB of room left on it..Version: 1.8.2
✓ Won’t recognise my 12 proI’m using an iPhone 12 Pro and when I open the app it just says I need to be using an iPhone 12 to use the app. Can’t do anything but close it.Version: 1.8.2
✓ Device is not compatibleIf my device is not compatible, don’t allow me to download it..Version: 1.9.5
✓ Love the app but has major issuesAs the title suggests I’m a big fan of this app as it works really well in some circumstances and performs very poorly in others. Bugs include constant freezing and crashing when trying to texturize or refine a scan. In the worse case scenario, the scan will actually somehow become corrupted and delete half of the scan. It’s devastating when it happens (especially when you no longer have the object you scanned) and it’s frequent enough where it’s unusable for me..Version: 1.8.2
✓ Not goodScan quality is awful. Don’t waste your time with this app..Version: 2.0.13
✓ CrashesI took a 3D scan of a room. When I try to colourise the app crashes every time.Version: 1.8.1
✓ BadWon’t work on my phone 8 plus.Version: 1.9.5
✓ Doesn’t work (iPad Pro)Would be good if you made a working app.Version: 1.8.2
✓ Crash crash crashIPhone 12 pro - crashes if you do anything.Version: 1.8.1
✓ HorribleDoes not work with iPads.Version: 2.0.17
✓ Crashes oftenCrashes often and I’m not able to access my scans.Version: 1.7.2
✓ Claims it’s compatible then tells me it isn’tTheir ad in the App Store tells me it is compatible with my device. Then after it downloads, I get a message telling me it is not. Surprising since I have the latest iPad. Scam?.Version: 1.4.1
✓ No just noIt says you need an I phone 11 pro or newer, if I don’t have that DONT ALLOW ME TO DOWNLOAD IT.Version: 1.9.5
✓ Odd supportSo this supports 2nd and 4th gen iPad pros but not the 3rd? I use the third. I cannot give a proper review.Version: 1.9.3
✓ Unsupported device...Hopefully you can make use of the front lidar on older iPhones, for some reason if you click on compatability on this app in the App Store, this app says compatible with devices back to iPhone 6s, but seems to only work with 12 (the rear lidar, not faceid. ).Version: 1.8.2
✓ Will not openThe app does not open on my iPad Pro... might need the latest version of the iPad Pro... even though I have the second version which it is apparently compatible with.Version: 1.4.1
✓ This app is amazing, when it worksI have the brand new super powerful M1 iPad Pro, yet the app crashes when I try and texture the file. If it worked it would be amazing and the best 3D scanner app on the store. I really hope the developers fix this issue so I can texture the file in the future. I would be happy to pay a one time fee for this app if they maintained it better. Perhaps they can let me use the full 8 or 16GB of ram which would make this worthwhile..Version: 1.9.3
✓ Does not work on iPhone 11The details says that it works with an iPhone 11 but you actually need an iPhone 11 Pro or newer.Version: 1.9.5
✓ Crashing but goodCould u fix the refine mesh as the app crashes everytime and it exports faulty obj, stl files.Version: 2.0.13
✓ MisleadingCompatibility states iPhone models that do not support LiDAR. (Only 12/13 Pro & Pro Max).Version: 1.9.5
✓ Doesn’t work can’t scan anythingNot useful even in beta mode..Version: 2.1.2
✓ Compatible device list is incorrectApp throws error saying my device is unsupported. Then why did it allow me to download it in the first place?.Version: 1.9.5
✓ Not sure I’m using it right?There are no instructions with the app, so I just hit record. The scans don’t turn out at all. I’ve tried longer recordings, recording all around the object/room. All the scans come out all bumpy and LOW LOW res, like unusable res. Not sure if I’m doing something wrong, my lidar sensor is broken or the app is broken. The 3D scans I’ve done so far, you can barely tell what the object is, let alone view it in 3D. Is there instructions somewhere?.Version: 1.8.2
✓ Normally great but keeps crashingEvery time I try and process a scan it just crashes about half way through. Very frustrating. Otherwise before this, this app was amazing.Version: 2.0.17
✓ Can’t even get in the appI just can’t go on the app so I can’t scan anything weird second thing is we delete lots of apps and we take away everything for you cannot still get in need help to get in.Version: 2.1.3
✓ Breaks camera functionalityIdk what the issue is but opening this app breaks lidar and camera functionality for any other app. Had to hard reset my iPad and delete the app to fix it. Pretty disappointed..Version: 2.0.7
✓ Only the newThe only problem I find with this app and of the Apple products is the best things only work on the new phones I have an iPhone 11 which in the world is considered a pretty new phone but to Apple and all of its updates my phone is old if you did not already know this every three phones Apple makes the phone before it is considered old and starts to glitch so of course because my phone is old the app wasn’t compatible with my phone.Version: 1.9.5
✓ Misleading compatibilitySays it works with a lot of phones that don’t have compatibility.Version: 1.9.5
✓ REQUESTPlease allow the 3D object to be saved in the RGB setting at the top and not just the normal coloured texture. The RGB looks cool and gives people options on the style of export they want..Version: 1.9.5
✓ It will get betterNice to have an included app but it is currently very inaccurate, hopefully the developers will get it to work better.Version: 1.9.5
✓ Needs improvementCrashes all the time. Texturing freezes on 50%.Version: 1.7.3
✓ Does Not Scan Buildings - It Used TooToday, I attempted to get this app to scan the outside face of a single story building. It did not matter what settings I used, including reduced quality, I kept getting “No data saved”. I have used this app, in the past, to do exactly what I was trying to do today..Version: 2.0.17
✓ Requires a Mac with Ray Tracing GPU or M1 SiliconAlthough this app may be 'compatibable' with your mac, you're unable to use it for renders unless you meet the following requirements: • At least 4 GB of GPU RAM •Apple silicon Mac or an Intel Mac with a discrete GPU • GPU support for raytracing. My iMac with dedicated GPU Unfortunately doesn't meet these requirements mainly because of the ray tracing requirement and there is no clear way to check if your GPU is compatiable, because of this unless you have a fairly new Mac or an Apple Silicon Mac, skip downloading this app and pay the developer to render images for you..Version: 1.1.4
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