Receipt Lens - Expense Tracker Negative Reviews

Receipt Lens - Expense Tracker App Complaints & User Negative Comments 2024

Receipt Lens - Expense Tracker app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using Receipt Lens - Expense Tracker? Can you share your negative thoughts about receipt lens - expense tracker?

Receipt Lens - Expense Tracker for Negative User Reviews

✓ PoorI seldom if ever give a negative review to an App. I do know there are people working and App need to have a price. However, I bought this one by mistake (my fault), I didn’t realize they were charging $99 just a week later. The App is not worth 99$ at all, it is too simple, and what it give you is not much. A scan, and a total grouped in folders. That is not much, and doesn’t justify that amount of money. Moreover, I use the App to keep track of expenses in US$, I scan receipts in US$, but the app recognize that I am not in the US and converts the amount from another currency into US$. Absurd! The online version is also poorly done, a simple spreadsheet, nothing more. That again is not worth that money. There are other Apps that do the same with better interface for free. I paid, I shall keep it for a while not to feel too bad, then I shall delete it..SDB52Version: 1.6.1

✓ Doesn’t have it allThis app does ALMOST everything. The export feature is spot on. And I like the simplicity of it. Good design. Not overwhelming to learn or visual sensory overload. Those are all good things. Some improvements need to be made to the categorisation system. It isn’t accurate. It doesn’t need to be perfect, but it took a Whole Foods receipt and categorised it as office supplies. Something that says food and has food items all over the receipt is not an ambiguous categorisation. In addition, it needs to divide the categories into a chart or graph so you can identify what your expenses are going toward. Where’s an app that can take a pic of a receipt, categorise it appropriately, and then show a charted or graphed summary of the data? Combine that with the export and business features this app already has.. Now that would be a powerful budgeting and recording app suited for everyone’s needs..Strrrr8|2|the•pØint•Version: 1.3.2

✓ Very convenience but not for free...Very convenience but not for free....Ricko.LVersion: 1.4

✓ AngryI was using this app for over 3 yrs. Multiple files and large volumes of documents saved. Used multiple times daily. One day I went to open the app and all my data is gone, my account cannot be located….. Shame on me for not backing it up regularly. I’ll be sure to do that with the next app I use. I won’t be returning to use this any longer..Jakerz84Version: 1.7.1

✓ Great app but just stopped workingI have been using this app for a while now and it worked amazing. This really helped keep track of my union expenses but recently it’s completely stopped working and no matter what I do when trying to add a new expense I get “something goes wrong” error and haven’t been able to add anything since..EthoGamingVersion: 1.6.1

✓ Paid appI’ll give three stars because it says it’s a NO PURCHASE APP and after a while you can’t use it anymore at least you pay for a subscription. Other than it’s a simple and organized way to keep track of your receipts..Colombianito1234Version: 1.5.0

✓ Good app, very poor customer serviceIn fairness the app functionality works well. It’s a handy way to keep receipts tracked and worked well initially. However when I upgraded to premium I couldn’t get the app to export my receipts via email. Despite many emails to the app helpline it wasn’t resolved and my request for a refund was ignored..LisaC7Version: 1.5.0

✓ Company became politicalLoved this app until I got an extremely long email about our current president being no good for our country. Why would a business pick a side in politics. I guess they don’t want everyone’s business. Just the business of those who agree with them politically. So sad. Had to delete and find another receipt tracker..DougNVersion: 1.6.1

✓ Min price = $60 !? Nope!!!Looking for alternative to business travel expense tracker I’ve been using. Reviews for this were pretty good (though many sounded too good). Down loaded and find the cheapest option is 1 yr for $60. You can try for 7 days but if you forget to cancel, then cha-Ching. If not willing and confident enough about the product to offer at a monthly price - then no way!.CLord iTunesVersion: 1.6.1

✓ 5 star app with a 1 star Rating. Here’s why!This app is actually fantastic.. for the most part. This is easily a five star app but I have to give it a one star rating in hopes that this company recognizes they are missing on a huge point. Return Receipts… Unfortunately if you scan a receipt that’s a return it keeps the number positive instead of negative so you can not accurately keep track of your “total” in specific folders. This is a massive miss for exporting when it’s tax season. It doesn’t seam that updating your app to reflect the negative symbol would be very difficult to do. Once this is corrected I would easily change my review to 5stars. Until then I highly recommend looking else ware and not spending any additional money on the subscription for this app!.IamK1K1Version: 1.6.1

✓ No Export function for free uses?It used to let me export the expense up until 2022 Feb, and I don’t know what happened after that, but when I try to export the receipts, it leads me to the subscription page and won’t let me download the receipts without subscription. Not sure when the change was made, but it is extremely inconvenient..Jabs2011Version: 1.7.4

✓ Ahh- something is wrongI i’ve been using this app for almost a year now but no issues and today it is not working correctly, loading correctly, readings information on the receipts correctly and it saying I didn’t pay for it when I actually paid a lot of money to use the app so I’m not sure what’s going on. Ugh fixxxx this.. I was so hopeful. Typically I would write this five stars but it’s not working right...TarraBr0wnVersion: 1.6.1

✓ BinThe picture is to close to the bin. I unfortunately erase two bills..Chauffeur MarcoVersion: 1.7.9

✓ I cannot see receipts any longer.After a few months of utilizing the application I can no longer see any receipts that my employees take pictures of. I can see the amounts but no pictures. I have contacted the customer service several times with no response. I hate to write a bad review but they have left me no choice. My company was dependent on this app. I guess this is what I get. We are now back to sending screenshots..Cant right review without nameVersion: 1.6.1

✓ Simple but frustratingNice and easy to use but kept on putting in the wrong categories (even after I deleted the rest of the categories apart from the one I wanted ) in plus the wrong store titles for the receipt. So I had to manually put those in which took quite a bit of time..JonraybbbfgVersion: 1.6.1

✓ Would be 5 star if these are fixed:When I edit the date it always goes back 1 day. For example if I select Feb 3rd 2022, it displays Feb 2nd 2022. In New Zealand the date format is Day/Month/Year which is different to America (Month/Day/Year). It would be great if there was an option to change the date format of the app as it is very confusing to look between the app and the receipt. When exporting it would be awesome to have an option to export receipts between certain dates instead of selecting all and deselecting a whole bunch of receipt which is an extreme waste of time. For example in NZ the tax year is 01 April 2021 to 31 March 2022 - it would be very convenient to be able to export receipts for only these dates. Otherwise it’s a good app..Cyb0rgKingVersion: 1.6.1

✓ CostHow does one cancel the subscription? A bit costly for me. Please help- I need to cancel this app.Zulu2940Version: 1.6.1

✓ Charged before trial period was overI downloaded on 7/3 with the understanding I had 7 days to try it and than I would be charged for the membership. At this time I’m not sure that I’m 100% satisfied with it. I feel that the OCR is not great. Also I have not had the opportunity to test the comparability with QuickBooks.PDXITunesUserVersion: 1.6.0

✓ Bad Customer ServiceI love the app. But I went to purchase the pro version, and the app has locked me out. I have reach out to someone and received a cut and paste response and that is it for the last 48hrs. Problem is I have my receipt in the app and can’t print them. So I’m going to have to redo the last three months. So good luck!.CaptianMarcVersion: 1.7.3

✓ BrokenI used it for a while - until I hit some limit. Now it has limited functionality - and it won’t let me upgrade to premium - there is no link to buy that works. It has wasted my time - I now need to spend time getting the data out of the app..Dimbo75Version: 1.5.0

✓ Deleted immediatelyI downloaded this app and tested it on three receipts. My goal was to track business expenses for my farm. The first receipt, from Filaree Garlic Farm, the app read as a receipt from the US Postal service, and categorized it in meals. The second receipt was from Johnny’s Selected Seeds, the app read it as a CVS Pharmacy receipt. These are full page sized receipts, not small crinkled hard-to-read receipts. I don’t have time for this..Sigh, annoyedVersion: 1.5.0

✓ Hopes Dashed! 😢I had hoped to find a suitable program to replace NEAT Receipts, the long overpriced and buggy commercial program. I was excited to use Receipt Lens during the trial period because it seemed to meet all of my needs. Once I subscribed to 1 year of use the program seems to have deteriorated significantly. Scanned receipt processing times out before completion, and I cannot even manually add a receipt at this time. (My efforts to contact technical support for a different issue earlier were met with no response at all.) Needless to say, I am disappointed. I would like a refund of my subscription fee, and I will go back to NEAT Receipts until someone creates a better program. Or, at least, responds to user issues..NwinchelVersion: 1.4

✓ BasicDoes okay on basic one item receipts. Most of my receipts have more than one item and often multiple categories. App doesn’t handle those. If it did, it would be a great one, especially for the subscription price..Jramp456Version: 1.5.0

Receipt Lens - Expense Tracker works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Receipt Lens - Expense Tracker.