Common Eufy Security Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the Eufy Security app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The Eufy Security app's creator (Power Mobile Life LLC) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.

Eufy Security iOS app crashes, not working, errors
Eufy Security iOS app network issues
Eufy Security on iOS has black/white screen
Common Eufy Security issues
How to fix Eufy Security payment issue while purchasing app or upgrades?

How to fix Eufy Security app crashes or not working?

First, shut down the Eufy Security iPhone app and open it again.
Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the Eufy Security app on your iPhone, follow these steps:
1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
2. Find the Eufy Security app.
3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.
Install the most recent version of the Eufy Security iOS app:
1. Launch the Eufy Security App Store on your iPhone's display.
2. Look for the Eufy Security app. To open it, just click the button when you find it.
3. An "Update" button will appear if there is a new version available to download.
Removing and reinstalling an Eufy Security iPhone app:
Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the Eufy Security app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.
Update your iPhone to the latest iOS version available:
If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.
Other options
If you're having trouble, please contact customer care by phone or through the website's contact page. Contact Eufy Security customer support or visit the Eufy Security contact page to report the issue and get assistance.

How to fix Eufy Security iPhone app unable to connect to server or internet connection issue?

Reset network settings:
Follow these steps to resolve network connectivity issues on Eufy Security app for iPhone:
1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode.
3. Then tap the option to confirm Reset Network Settings.
4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.
Turn off your VPN in your Settings Menu:
1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix Eufy Security black screen/white screen (blank screen)?

Follow the eufy security iOS app crash troubleshooting guide here ▲

How to fix Eufy Security payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the Eufy Security site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.

Common Eufy Security issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the Eufy Security development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

Eufy Security does not load
Eufy Security cannot be opened
Eufy Security reduce battery consumption
Eufy Security loads very slowly
Eufy Security is not responding
Eufy Security login does not work
Eufy Security no internet connection
Eufy Security is causing errors
Eufy Security does not start
Eufy Security always crashes
Eufy Security hangs

Have a problem with Eufy Security? Report Issue!

You have problems with the app Eufy Security and you are looking for suitable solutions to fix the errors?

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Why should I report an issue with Eufy Security?

Pulling issues faced by users like you is a good way to draw attention of Eufy Security to your problem using the strength of crowds.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a Eufy Security customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Eufy Security.

✱ Eufy Security Report & Feedback Form