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Ambient Weather Network App Complaints & User Negative Comments 2024
Ambient Weather Network app received 42 complaints, negative comments and reviews by users. Have you ever had a bad experience using Ambient Weather Network? Can you share your negative thoughts about ambient weather network?
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Ambient Weather Network for Negative User Reviews
✓ Worked great at firstI loved this weather station and app for the first year and a half I had it, but I don't know what sort of update happened about 8 months ago. I haven't moved the station or my router, and its constantly disconnecting and needing to be restarted. The station shows accurate info, but there is no communication to the app. Customer service has been no help and says to just reset everything, which doesn't fix the issue. Long story short, this works if I'm at the house and staring at the actual station once it's been restarted, but useless for checking the weather at home from afar. Might as well just use the weather channel..Version: 4.4.5
✓ Low grade generic graphicsThis app has low grade generic graphics, quite a bit of a bug issues, and what makes this weather station an app bottom tier it no longer’s work with Google Home devices.Version: 4.4.1
✓ No helpI normally use the web interface on my laptop but got a new phone. The iOS app works but I would like to filter charts like I do on the web. There is no help for this app and nothing on the support site to help me find out how to do this..Version: 4.4.3
✓ Great when it worksI love being able to see all the weather information that my home weather station has collected anytime I want. This App has great information when it works. Here’s the problem, 9 out of ten times I open it I get a blank white screen and it never shows anything but a blank screen. Occasionally it will get past this issue but most of the time this app is unusable. I don’t recommend it unless they fix this issue..Version: 4.4.3
✓ Blank screenAlways a blank screen when I open the app.Version: 3.5
✓ App has white screen after opening on version 4.4.3Many have reported an issue with the app not fully opening after they updated to 4.4.3. Company doesn’t appear to care to fix this. One workaround is to attempt to open the app, let it get to the solid white screen then close it. Go into your iPhone settings, Ambient Weather app, and change something. Anything. Then open the app again. Should open. I have had to do this for several weeks and this was the one consistent way I could find to actually get the app to open. Much better than resetting all the settings on your phone. Good luck. When it works, it’s not bad (3.5 stars probably) but lack of response from the company and developer is sad..Version: 4.4.3
✓ A pretty basic appPretty unhelpful app for a quick view of the stations weather. I have linked the station to wunderground weather and myPWS just to get a better reading format. In future, I would explore the app before buying the hardware as the app reflects the user experience..Version: 2.6
✓ App locked upUnable to change screen. In search location it put in the incorrect address. Unable to change..Version: 4.3.3
✓ App opens to a white blank windowIt’s consistent until I erase the app and download it again, then it works for a short time. My station information is displayed on my computer with no issues so I believe it’s the IOS app that’s at fault..Version: 2.7
✓ Poorly designed and buggyThis is a review for the app only - the weather station is great! When opening the app, it will hang when trying to load the dashboard to see your own weather station data, with a ‘There’s no real-time data yet. Give us a sec…’ message. Killing the app will fix it, but sometimes you have to kill it a few times. Letting it load doesn’t do anything, no matter how long you leave it. The UX is also bad, especially in the settings pages: unintuitive and just plain bizarre. E.g. pressing the share button will open a menu off the bottom of the page, so it appears as though pressing the button didn’t do anything. Weird choices like this plague this app. So much potential but poor execution that I hope they fix..Version: 4.4.3
✓ Recent update issueI have had this weather station app for several years and find it more useful that my home display with all the information from my station readily available. Unfortunately, with the recent update, they have added an extra step to get to this information. I now must select My Dashbord button to view my infomation from map view of stations in my area. This is a ridiculous extra step. My dashboard gives me an opportunity to see stations near me, IF I want it. With this change it also now has a large left side bar with menu options for things I rarely if ever use. We should have an option to hide that sidebar. Not sure who the developer is trying to impress, but it is not me..Version: 4.4.4
✓ Directions are beyond frustrating!I have been trying for 3 days to get the weather station, the console, and my phone app to connect to one another. The directions are terrible! My phone keeps saying that my weather station isn’t reporting. I honestly think someone returned this station because I had issues day one even getting it registered. When I tried to register the station it prompted me with, “This station has already been registered”. It is terribly frustrating!.Version: 4.4.1
✓ Love the hardware. app is deadThis has been a trusty and helpful weather station through storm and good weather. I’ve never loved the app but it was functional. I usually look at the actual data on weather cloud but the air quality data doesn’t get through so I’m stuck with the app. which hasn’t opened successfully for a year or so at this point. It just tells me “other customers have had luck uninstalling and reinstalling”. even the latest release, which supposedly gets rid of the white screen of death doesn’t actually do anything. Then I learned that the app is just a shell around a web browser. Surprisingly (that was sarcasm.) the webpage also doesn’t load. It looks like they are failing the basics..Version: 4.4.4
✓ Don’t botherHorrible user interface. Trying to finger scroll information is a exercise in frustration! You just want to scroll the information in the “Quick View” tile, and most of the time the page scrolls instead to try to refresh the data instead! Tiles are too big and take way too much space forcing you scroll around to see data, but again the page bounces to refresh mode instead again. Do the software writers test their crappy work? Ever? I guess not..Version: 1.4
✓ App stopped working after update/ no tech supportThe app stopped working after the update one week ago. I notified Ambient Weather about the problem, app will initiate the logo pops up then it goes to white screen and stays there. But no one has responded. I’ve read that others have had this issue as well. The station works and the app works on my iPad but it’s really more convenient to use the app on my iPhone. My iPhone has plenty of memory and a strong internet connection. The company should have responded by now. A week is just unacceptable given the price of the weather station. Also, the lighting detector is almost useless at all settings. I’ve tried multiple settings on the Reddit page but none works for me. The best setting I found is hit or miss. I got 67 strikes when a major storm hit then the next day two large strikes hit directly over my house but the detector didn’t catch them. That’s an expensive device that I really regret buying. There’s also a bit of deception from the company involving being able to use the desktop to track the information from the station. In the pictures on the site it shows all three devices, phone, tablet and computer as usable for tracking but you’ll need to pay extra to use it on your computer. In hindsight I think I would have gone with a different system..Version: 4.4.3
✓ Getting worse and worseApp has gone from good to bad to worse. Takes forever to load. Opens to map page that’s useless because I don’t want to share my location with Ambient. I purchased my PWS and they have no business knowing my whereabouts. Extra button click to get to dashboard. Why can’t it just open to dashboard like it used to? All this “social” stuff is just extra clutter - nobody uses it. Sick of “clever” web designers trying to make things “better.” May be better for a snoopy Ambient but certainly not better for me..Version: 4.4.4
✓ Pleasant, but unstableThis app is quite nice to use and navigate. It presents plenty of data in tile form and as graphs, and allows you to look at data published by other stations. While overall I like it, it has a rather annoying bug, where every day or two it spontaneously loses the plot and drops into a “something went wrong” screen. Restarting the app and logging back in clears the error, but it is not at all obvious that this is how to restore service..Version: 4.1.1
✓ No CelsiusThere’s a switch to show Celsius in the iPad version but I can’t see it in the iPhone version. Reports personal weather station data from ten months ago. Overall very crude and unpolished. 08JAN21: Still the same issues outlined above..Version: 3.5.3
✓ Good until last updateI purchased the WS-2000 station a few months ago. Spent quite a bit of time registering and creating my station name and then making sure it was visible to the public. Also created a log in and handle. Everything was all set and working very well. I shared the link for the station to friends and family so they could see the weather reports also. HOWEVER With the past update I have been kicked out and can no longer log in and the system does not recognize my email. Even going to the “help” page to see what I can get done there. Nope, have to log in to ask a question! I want to be connected to MY weather station again and I cannot get it done..Version: 4.3.0
✓ Suddenly failingThis was working fine but suddenly this week it doesn’t open and run properly. It loses the previously saved login info and goes through some sort of start-up phase every time I open it. During that start-up it will hang for a bit at 50% on the progress bar. Also now when it prompts me to log in, it has rejected my password (which I had just reset yesterday). So it looks like till the developer resolves the issue I’ll need to reset the password every time I try to log in. This is ridiculous. What happened? Coincidence that it started happening just after an updated version? UPDATE: Several days later this app is even *more* dysfunctional. The revision notes say fixes correct problem of white screen crashes. I wasn’t getting those before but I am now. I’m now really regretting that this was the weather station I decided to buy and set up. I’ve contacted “support” but they aren’t helpful at all..Version: 4.4.4
✓ Won’t openSince last iPhone update it won’t open, just a white screen..Version: 4.4.3
✓ Great home weather station - clunky appI love all the data we collect from our home weather station. In addition to the real time temperature, wind, rain, and other basics, we added wireless thermometers around the house and a water thermometer in our river! It’s all displayed in the app. BUT the app doesn’t do justice to all the great data. It’s so clunky. Ambient needs to hire a true designer who knows how to turn data into a cool visual presentation..Version: 4.1.3
✓ Blank screen more often than notThis app repeatedly opens to a blank screen. I have this app on 2 iPhones and both have this problem. I see that this has been an issue for more than a year. Please fix it.Version: 4.4.3
✓ Stupid new cookie requirement in latest updateI bought the weather station… I shouldn’t have to let the app gather analysis on my usage through the app.. The new cookie requirement to use the app since the new update as of August 9th, 2023, will not let me use the app without accepting their use of the cookie to gather my information and share with numerous other websites and or organizations!! I have picture proof they are lying about what the cookie will be used for.. The initial claim indicates the cookie will only be used to analyze traffic to the one website.. YET, the full “legal” write up describes how many many sites and organizations may have access to my information.. There is not any way to specify for myself how the cookie can be used or how any of the information can be limited.. I will not use this app again until I have control over my “usage” information...Version: 4.4.4
✓ UnreliableThis app would be very helpful if it would open every time. But it usually presents as a blank screen. A pity..Version: 2.7
✓ Won’t rotate for graphsI’ve had my ambient weather system for several years now and it seems that not to long ago something got switched and now when I rotate my phone to a landscape position to get a better view of the graphs, it will rotate and then rotate back and lock in the portrait position. I saw something about this in one of the updates but apparently it didn’t affect my phone. I would like to be able to view the graphs in the landscape position..Version: 4.3.3
✓ Mostly goodThis app works well and is a convenient place to see weather conditions at a glance. I gave it a lower star rating because of the rainfall dashboard. The longer you have it, the more useless it gets. This is because it shows current rainfall rate, daily, event, week, month and total. The ‘Total’ section totally wrecks the chart, as it shows total rainfall since you installed the rain gauge. So the other timeframes are just a tiny blip on the chart. Something like trailing 12 month or YTD would be much more useful..Version: 4.3.3
✓ Can’t get any actual support.My Ambient Weather app perfectly until New Year’s Eve 2022. It’s now January 9, and I still haven’t been able to get in touch with anyone at Ambient Weather to help troubleshoot my problem. The issue is that my rain tile does not respond to the X/plus icon being touched. The minus icon to remove the tile also does not respond to touch. I have deleted and reinstalled the app multiple times with reboots in between. I have received one email today at 3 PM when they are just getting ready to leave for the day and today I got one call at 2 o’clock when I was on a conference call for work. I sure would like it if somebody would actually make a point of trying to reach out and support this..Version: 4.3.3
✓ App not loading after upgradeLike another reviewer mentioned, since the last update I’ve found the app no longer loads. Reinstalling the app helped but then stopped working again after a day or so.Version: 4.4.3
✓ Latest update unstableAfter the latest update when I click on the icon for the app on my iPhone the logo comes up and then just a white screen.Version: 4.4.3
✓ Worst Customer support everMy weather station has been working for over 3 years but recently the app on my Iphone just shows a blank screen. I’ve tried to delete it and reinstall it and rebooting my phone. When that didn’t work I called the support number and after being put on hold for a while the recording said a tech support person is not available and gave me the option of leaving a message for a callback which I did. No callback came. I will not buy from this Company again.Version: 4.4.3
✓ The bright splash screen (at night) detracts from the improved functionalityThe new app design is nice but I hope the developers will change the splash screen. Starting up the app in a dark room basically flashes you before the welcomed dark mode kicks in. Aside from the bright white screen at startup the app lets you easily customize your data display including the choice of light or dark background that can automatically switch by time of day. Besides the splash screen, the only other improvement that I’d recommend is for a small annoyance dealing with the manual refresh mechanism. Currently you pull down on the screen or are sometimes given the option to press on the small text displaying the time passed since the last update. On an iPad the I constantly pull down over the map which just moves the area being displayed on the map instead of refreshing. Maybe a dedicated refresh button would work better..Version: 4.3.0
✓ App is unreliableI like the weather station well enough, and the app is fine - when it works. However, there have been several times when I’ve been away from home and the app was suddenly unable to connect to the station. Since being able to check the weather at home remotely was a main reason for my purchase, this is disappointing. The first few times it simply stopped updating, and I had to contact tech support to get it working again. More recently I got nothing but a white screen when opening the app. Rebooting the phone and reinstalling the app did not work - I had to unplug power from the unit and reboot it - not something I can do remotely, so again I was unable to check conditions when away from home..Version: 4.4.3
✓ App not opening after last update.App was working fine until the recent update and now it won’t open at all..Version: 4.4.3
✓ Worked great until a couple of weeks agoI have been using this app since January 2019 when I installed my Ambient Weather station and it’s always been very dependable. Then a couple of weeks ago it stopped working. I just get the logo and then a blank white screen when I open the app on my iPhone 14 Pro, which has the latest version of iOS and more than 200 GB of storage available. To others having this problem, I have found that if I close the app and then re-open it immediately I can usually get it to function correctly after 2-4 attempts..Version: 4.4.3
✓ Good app but sometimes buggyUse this every day very helpful. Can be buggy sometimes when loading either loading blank screen or getting stuck. Improving as times goes on 👍.Version: 3.5.4
✓ Great aside from white screen issueMostly great. Could do with some ability to customize the panels more so I can put ones higher and group them, etc. Get the white screen upon launch that others mention quite a bit, so it’s a bug that hasn’t been fixed for months now. Would love to see that fixed along with some customization options..Version: 4.4.4
✓ First impressionsNo customization, super slow loading, does not support additional sensor(s) such as the WH31B. Have to use web which makes the app pointless to bother with..Version: 2.3
✓ Just a white screenAfter the latest update, about half the time all I get is a white screen after the initial introduction screen. Sometimes, killing and restarting gets it to work, sometimes it takes a full delete and reinstall. It’s hard to tell if it’s the latest iOS update or the new app version but something is definitely broken..Version: 4.4.3
✓ Zero support, complicated set-up, and no alternative ways to Mount weather station.I was given this weather station for my birthday. I have been wanting one for a long time and was extremely excited to finally call myself an owner. Unfortunately the set up was extremely difficult. It took two days for me and my partner to figure out how to connect the device to WiFi. There were no support videos for the model I received. Called the support line and got no answer. Fortunately I figured out the WiFi and finally have the station ready to mount, but it doesn't fit on my fence post.... there is no other way to mount the station, and it won't fit on the fence posts on my particular fence. Now I am forced to either, drive a new fence post into the ground or make some make shift smaller post. I don't understand why they wouldn't make this universal to all fence posts. If the hardware to connect to fence post was a little bigger, my weather station would be mounted. Because the company didn't do enough product research and development I am left with yet another road bump in setting up this system. I have invested far to much time and energy and still don't have a working weather station. I am ready to return this product and try another company with better customer service and product development. I am extremely disappointed with my experience and will never buy another Weather Ambient product. Hope this helps someone not make the same mistakes I did. Good luck!.Version: 4.4.1
✓ White screen.Since the update. White screen until I close and reopen. Now that won’t even work. Deleted and downloaded again. Nothing. White screen..Version: 4.4.3
✓ So laggy it’s uselessI love the Ambient Weather hardware, but.... This app is completely useless on an iPad Mini 2 and a frustration on my iPhone 7. Strangely, the same information and interface accessed via their web portal in safari is usable (although it too lags badly). Both systems seem to load only the data visible on the screen as it’s needed so it just hangs as the screen scrolls, especially on slower connections. It would be much better if data were preprocessed and then passed as a complete “package” to the app which then used a background task to have it ready for presentation. Right now it looks like it does everything in the foreground on demand so the user has to wait every time they scroll. As features have been added it’s got worse and worse. Maybe time for a whole new app with some thought about optimizing for slower data links..Version: 1.7.2
🙂 Ambient Weather Network Positive Reviews
Ambient Weather Network works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Ambient Weather Network.
⛔ Ambient Weather Network Problems
