LiveBarn App Negative ReviewsLiveBarn Inc.

LiveBarn Negative Reviews

3.0
3.07985 star

Total 49 Negative Reviews

LiveBarn App Complaints & User Negative Comments 2024

LiveBarn app received 49 complaints, negative comments and reviews by users. Have you ever had a bad experience using LiveBarn? Can you share your negative thoughts about livebarn?

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LiveBarn for Negative User Reviews

Not very good serviceGot the app, subscribed to the service and set it up for a hockey game, Interested in 1 team. Watched 1 1/2 period and a 'privacy code" popped up. Could not watch the rest of the game. "LIve" support said not there problem. Subscriber beware....Version: 2.1.7

Waste of moneyIt’s absolutely unusable. Don’t waste your time and save your money..Version: 2.0.10

Good but needs workIt’s a great app I use it all the time but for the price we pay I think it needs a little more effort put into it..it’s lags a lot! The app crashes while recording! Nothing that can’t be fixed but at the price we pay per month you’d think the app would perform a bit better.Version: 2.0.29

Cameras may work and you may not get to watch your kid play.Livebarn is responsible for the cameras. If they don’t fix and support them, you don’t get to see any video. This has happened multiple times. If Livebarn is not going to get it together and have a proper plan in place for working cameras, and fixing cameras when not working, then Livebarn needs to charge waaaaaaay less or credit costs. Charging people for a service that cannot use is super unethical and lacks integrity. That’s not what hockey is about. Great idea in theory but horrible execution on the company’s part. Also, the video clarity is super grainy when the cameras are working. It’s like it was recorded on an iPhone 4s with a dirty lens. That could definitely use some improvement as well..Version: 2.0.26

Subscription Help PleaseI cannot find where to actually set up the subscription..Version: 2.0.22

Can’t access / no supportI subscribed yesterday to watch my son play at Canlan. I need a passcode to watch which I can’t get anywhere. Support has not reached out. Waste of time and money..Version: 2.0.19

IssuesI’ve been using this app for a long time. I like being able to watch games back and save clips. The issue is the app is always a wildcard. Sometimes you can’t even open it and sign in. It just shows the main screen and freezes. It’s closes out and simply doesn’t work. I have to delete the app and reinstall and sometimes even that doesn’t work. I really love the idea of this service, but for what what you pay per month, I still wish it was better and ran more seamlessly..Version: 2.0.29

Terrible Picture QualityThe picture quality is always terrible at one rink we’re at, it’s like watching little blurry blobs. When you tell LiveBarn about it they blame it on “the net”….yeah okay 😂 we weren’t born yesterday and it’s even on cameras that aren’t behind a net. Don’t have a button to report bad quality image if you aren’t going to fix it..Version: 2.0.29

TerribleSo far I’ve been able to watch 10 mins of 1 game on demand. The others kept saying action detected cameras starting soon and never started throughout entire game. Beware, also terrible support. If not fixed will definitely cancel my subscription and just watch the Instagram live stream of the games..Version: 2.1.3

POOR QUALITY AND CAMERAI will start off with some positive feedback! This is a great app for live feed for watching my nephews play hockey when I cannot physically be there. however the negative parts are the price I have to pay monthly is a little ridiculous for the quality and service I and many others receive. I have had numerous times the cameras are down, very glitchy and skips a lot of the games. The auto movement is so off a lot of times. For example today my nephews team played a championship game and won and the camera was on auto and remained on the other team during the name announcements. I could not even change the auto the pano. Super aggravating and this app needs to work on a lot to be better!.Version: 2.0.26

Only available on apple tvMake this app available to watch on google, firestick or Roku otherwise it is useless because the "projection" is poor quality good potential, but too expensive for now with this offer.Version: 2.1.1

Needs to work on google devicesThis needs to work on the market share of devices, google for this to be mainstream..Version: 2.1.2

LivebarnI was excited to watch grandkids. I couldn’t even get a password for this app and it never sent me an email to give me an email. Junky app..Version: 1.5.1

Worst streaming service everYou would think that in this day and age that streaming video wouldn't be that complicated. Apparently it is and Live Barn can't do it. It won't run at all, not one frame, on safari. Ipad or phone is glitchy and constantly crashes and don't even try to skip ahead. Please don't waste your time or money. Maybe someday they will figure it out but they haven't yet..Version: 2.0.28

App does. It work well.App has issues with live feed and also now I tried to relo ad the app and it does not load. Reached out for help and they just say it is working..Version: 2.0.26

Not Live eventsI signed up expecting to be able to watch a live minor hockey game. There was no indiction that I wouldn’t be able to. However, once I paid and logged in, the event wasn’t live - i could only see things that happened hours ago. They need to provide a free trial (maybe even just for an hour) to let you test it out. Poor delivery - I wouldn’t recommend this to anyone. Fix your product!!.Version: 2.0.22

No login infoI can’t log in at all...no options to sign up.Version: 2.0.2

Not good.I’ve been trying to watch a single game tonight and the app has frozen or needed to be reset 13 times. Anytime the crowd cheers it freezes the feed..Version: 2.0.29

Fail!My daughters peewee A city wide hockey game was being played Friday March 22 in Saskatoon at Harold Latrace. I was upset I couldn’t be there due to being out of town but then remembered the rink had live barn. I felt so much better about not being able to be there. Game time - go to app and choose rink. Cannot close time. Wait, refresh and constantly log out and in. Nothing. Wait 30 mins, try again. Nothing. It was very upsetting. Look all night and it never comes up. I still can’t go back and see it. No video for that whole day. Very unreliable app and let me down big time..Version: 1.2.2

VideoMy experience with Live Barn, well seems like every time there is an issue, it’s all my fault! I was told camera follows play during play off and championship games LIE. I have been “watching” the Wilmington NC rink for 2 years. Very difficult, mind you. I have to move my screen all over to follow the play. Now I get a loading notification and a still shot of the play. And of course they say I am doing something wrong. Urg. It’s so over priced! Theft of service , but I keep it on the off chance I actually get to watch my Son play. Unhappy 😟.Version: 2.1.2

Caméras hors serviceJ’ai payé un abonnement et les cameras des 2 premières arénas où notre fils jouait était hors service ( on le sait juste après avoir payé)... le système est sûrement très agréable lorsque fonctionnel mais actuellement je suis très désappointé. J’ai payé pour un service non-fonctionnel.Version: 2.0.4

Almost no video.I was trying to watch the game in Chippewa Falls ice arena on the north rink for the 6:45 game. The longest viewing was about 20 seconds. Some viewing was about 2-3 seconds. This is absolutely terrible service. I have been a Live barn customer for a long time and it seems the service gets worse and worse and the cost goes up. Can’t anything be done about this. Very Disappointed subscriber. Grampa B..Version: 2.1.3

Great idea; buggy appMost options when viewing a video (moving progress bar/scrubber/slider; toggling between panorama/“auto” [movement tracking]) don’t work properly within the app because it seems these functions are too close to the border of the screen; so navigating to video you want (at least on my iPhone 14) is consistently difficult. It would be great if we could revisit the functionality and making sure buttons do what they’re supposed to for a smoother experience..Version: 2.0.31

Inconsistent and frustrating at bestThis has the potential to be great but livebarn clearly does not care. Live feed drops off. Video on Demand freezes up constantly. It’s impossible to watch a full game without it freezing at the same spot over and over. It’s unbelievable that the ratings are so poor and Livebarn does nothing to improve their service. If you contact help they blame your network. So my network is responsible for the video freezing at the exact same moment over and over? It’s laughable. This is a cash cow for them. Customer service and a good product be damned. Don’t waste your money. I only buy it for my 75 yo mother who lives alone and lives for her grandkids games. Shame on you for frustrating grandmothers livebarn..Version: 2.0.28

Liars and story tellersThey will never get my money again. 6 weeks of being down at the only facility I use their service and they lied over and over again until the next month was changed. That $15 will cost you any futures with me. Customer service will lie to you in anyway to keep you around. Never again..Version: 2.0.22

Terrible!!!Love paying for services I can’t use!!! What a absolute joke! Our home arena’s camera has been down since last season and still no one has come out to fix it. If the camera does actually work at other arena’s then it lags and cuts in and out, constantly! Believe me you will get so frustrated you will just give up. Trust me, don’t waste your money!!!.Version: 2.0.28

Horrible service, will steal your moneyThey advertised that our games would be on it so I signed up. Our game was unavailable. They won’t refund my subscription..Version: 2.0.29

Can’t sign in to app!!!Asks for password before app is set up, unable to use and no response when submitting password request..Version: 2.0.10

JokeGarbage . Cameras been down 3 weeks stil haven’t fixed live stream.Version: 2.0.21

Avoid This ServiceUnfortunate situation because this is a cool concept. I enjoyed it for awhile, then their camera went down for many weeks on end for which they offered nothing. I returned recently to find the camera was working again, but Monday-Friday during certain months they only provide a distant pano view and NOT the auto tracking camera that anyone who cares to use a service likes this wants to see. I’m hopeful they’ll realize that’s not a useful option and do better in the future..Version: 2.0.32

DisappointingI pay a monthly fee so that 2 viewers can watch at the same time, but 9 times out of 10 the game camera we want to watch is having “technical issues”. This is not just at one venue either. We are no longer able to travel to watch our nephews play, and I thought this would be a great alternative, but apparently I was wrong. Would be great if Live Barn could get their act together. Until then, I wouldn’t recommend wasting your money..Version: 2.0.29

Downloaded tonite, feed stops and won’t loadShould’ve believed all these reviews. I wanted to watch ONE segment of the beginning of a game. I got through 9:00 of Zamboni excitement and the feed stopped. It would jump to the next half hour segment, but it would never go past that 9:00 mark. I tried everything and now it won’t even go past the 1:30 min mark. USELESS..Version: 2.0.28

NulNul.Version: 2.1.6

Can’t use it after update!The update requires iOS 13 or higher, and although one can download an earlier app that will run on older iOS versions, the older app stalls and demands that you download the latest version - in other words, it puts you in a catch 22 endless do-loop! Extremely frustrating!!!.Version: 2.0.20

Worst app and worst techEasily the worst $20 a month you will spend on an app. Spawned from the pandemic our parent group calls this app lagbarn. Video resolution from 1997. Don’t expect to be able to watch anything from beginning to end. With a 1gb internet connection this app buffers or just refuses to load video all of the time. If you are considering using this application to watch youth sports, just don’t. You will thank me later..Version: 2.0.23

AppleTV version cannot fast forwardWhy would you not support fast forward on the AppleTV app? If a game starts at 3:15, I need to watch 15 minutes of a previous game and Zamboni..Version: 2.0.22

TerribleI tried using this app and it never worked for me. Waste of money..Version: 2.0.19

Ripoff and major downgrade for GameOnPoor interface, one camera angle, no slo mo, autopan that doesn’t follow the play, game feeds that just don’t work consistently, incomplete arena coverage, blackout times in the arenas they do have Money down the drain and nothing but frustration & aggrevation Avoid!!!!!.Version: 2.1.6

USELESSI have been trying to sign up for a subscription for weeks now. Whenever I try to enter a payment method I receive a message that says “can’t verify credit card”. I have tried SIX cards now. Multiple messages to customer service and have never received a reply. This company is an absolute joke. Don’t waste your time!.Version: 2.0.20

Needs improvementI love LiverBarn in many respects. It gives a chronicle of what happened for the most part. You can watch live and recorded feeds. There is also auto follow puck mode and pano where you can control the action. However, for the price, we need upgraded camera quality, less freezes, and ultimately it would be nice to have multiple cameras for other angles if possible. As another commenter pointed out, having fast internet doesn’t seem to fix the freezing/glitching issues. One other thing I know can be fixed because you thankfully have fixed it in the past is camera angle. We don’t need to see everyone in the crowd and miss what’s going on right at the glass..Version: 2.1.6

Can’t even set up an accountDownloaded the app but the home screen only has login options, I can’t set up a new account. Disappointing.Version: 1.5.1

LiveBarn Shadows!!!Watching the games is not predictable. One time the game can be followed. Next time, it is not watchable. Waste of money!.Version: 1.2.2

Poor quality videoI paid $19.99 to see watch my kid’s semi final game, it was such poor quality at times you couldn’t read a jersey number and forget about seeing any of his saves in net because the resolution is so low you can’t see the puck at the far ends of the ice. $5/mo would be plenty for this level of quality..Version: 2.0.29

Multiple sound issues and horrible customer serviceI have tried to stream in multiple different venues that have had issues with sound. When I reached out to LiveBarn, I was told they had no ETA on a fix each time. When I asked for a refund this last time, they said they don’t refund on thing that are “out of their control”. They own the equipment, so how is that out of their control? They were also very rude. I told them I planned to cancel my subscription and they immediately cancelled it right then and there . Clearly they could give a crap about their customers!.Version: 2.1.7

Good idea, horrible implementation!We actually pay money for this crap! If you asking ppl to pay money for something, then make it work! This app is horrible! No consistency at all! Unfortunately there is no alternative and they know it. It’s so bad that nobody is regulating this kind of things so developers can completely ignore people’s frustration and still get money for something that doesn’t work. Sad 😔.Version: 2.1.4

LiveBarn stole my money, no serviceRIP OFF ALERT!!!! DO NOT pay this company any money. I paid $30 to watch my kid play, the streams didn’t work. LiveBarn wouldn’t refund. Terrible app, terrible service. RIP OFF!.Version: 2.0.23

Does not workI rarely miss my son’s games (in person), but had to leave town. Was happy to know of the option of watching remotely through live barn. Registered and paid for access, none of his games could be viewed due to “technical issues”, and they refuse to reimburse. Total scam, do not buy, do not recommend, bothered I had to give one star. ZERO STARS, two thumbs way down..Version: 2.1.7

Very glitchyNot very good app and they have balls to Change 20 bucks a month for it. I’m about to cancel my subscription because there is a problem with it in daily basis. I can’t tell u how many emails I sent them to fix stuff but it’s pointless. Oh I’m so disappointed with it because it could be such a great service. But it doesn’t seem as if anyone cares over there to make sure everything runs smooth.Version: 2.0.30

Inconsistent serviceWhen it works-it works well, however it depends on the set-up in the rink. High price for average delivery.Version: 2.0.32


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