Lensa AI: photo & video editor App Negative ReviewsPrisma Labs, Inc.

Lensa AI: Photo & Video Editor Negative Reviews

4.6
4.69726 star

Total 162 Negative Reviews

Lensa AI: photo & video editor App Complaints & User Negative Comments 2024

Lensa AI: photo & video editor app received 162 complaints, negative comments and reviews by users. Have you ever had a bad experience using Lensa AI: photo & video editor? Can you share your negative thoughts about lensa ai: photo & video editor?

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Lensa AI: photo & video editor for Negative User Reviews

This is one of the worst AI apps I have usedI have played around with a few apps. First, this one really plays with you on how much money they can get from you, and they are more expensive than others by a LOT. Then the avatars that I received (biggest package purchased to give fair chance), none of them resembled me at all. Now, I know there’s going to be obvious changes and differences. But these literally looked like entirely different people. There would be four avatars of obviously one person and then four another. It was pretty obvious that the only thing it took in was that I was a white Caucasian woman…maybe. But it was extremely obvious it was rotating through a standard group of clips they use. Again, never had a single shot that I thought I could even show anyone because nothing was even passable to be used as me or resembling me. So, I hope you take the money I gave you and work on your programming! What you seem to want to put out would be awesome if it worked….Version: 5.5.5

ExpensiveNot only do you have to pay for a subscription, but you then have to pay for each avatar you create. So you’re not getting any real trial or test, if you want to do anything you need to pay a $70 subscription fee (which is apparently 50% off) and then another $5 per couple of avatars..Version: 4.7.2

Save your money for a real artist!Thought I’d give it a go and see what all the fuss was about, but there are so many botched pictures where the face was all out of proportion, some where the face wasn’t even visible, and some where the face looked nothing like me at all. I understand the attraction of cheap fun pictures, and some did look pretty cool but I think for the money and what you get, you’re better off saving to go to a real artist!.Version: 4.6.7

Did not receive what I paid for, poor customer service.I followed all the steps to the letter, paid for the avatars, never received them. Upon emailing the Lensa team to have this issue corrected, they take 3-4 days to reply (four emails back and forth over nine days) only to regurgitate the FAQ at me. “If you want a refund, you need to process it through Apple and then you can try again.” I have essentially had money stolen by this app and am expected to ask Apple for my money back (which I understand as Lensa cannot process the refund) and then once again ask Lensa to provide a service they claim to provide if I want the avatars I have already paid for. Between the app clearly having bugs that prevent it from working correctly, the poor level of communication from the Lensa team, the amount of time I’ve spent trying to fix this, and the amount of time it will take for Apple to process my refund, I can’t imagine why I would request Lensa’s services again..Version: 4.6.7

Don’t downloadI downloaded this and used the trial. Having paid for an AI set. Money was tight so I canceled the trial before it expired. I only found out that the cancellation obviously didn’t go through and the money was taken from my account. It came at a really awful time, which is not the fault of the creators but the onus is on them for the fact the cancellation that didn’t succeed. The app should be able to be canceled via iOS “manage subscriptions“ my iPhone even confirmed it with me, soo I was shocked to see the debit..Version: 4.6.10

Missing critical iconsNew update is missing critical icons for Skin and Look, etc…. When will this be fixed? I paid for this app and it doesn’t work for what I need it to… what’s the plan and timeline here?.Version: 5.6.8

RubbishI thought was ok but now it won’t let me cancel subscription and there’s no help and now I’ve been charged $60 for a subscription I won’t use as I canceled it! Why?.Version: 5.7.4

Not impressed. Scam artists.I downloaded the app and tried to use. Said I would get a free trial. Used it for 5 minutes and decided it wasn’t for me so I canceled the the subscription within 10 minutes and deleted the app. Next day a payment for a year subscription is withdrawn. Not impressed..Version: 5.5.3

Horrible app that make you look distorted and creepyI am so upset right now because I’ve paid twice, first time for the 50 ai generated photos, and they were beyond bad (I followed instructions to a T) so I paid for the second tier, the 100 photos and really scrutinized over what I uploaded so they would turn out better- and it was even worse. I have arms and things growing out of places they shouldn’t be, and one eye will be fine but the other not at all- it’s like it was on purpose so that you keep paying until you get something. It feels like a complete scam! Then there are photos that seem ok- but I am lighter skinned and have different colored eyes, and my face and body look nothing like me…. I feel like this is a bit racist not going to lie! And guess what- you don’t get your money back? Well this is not ok. I don’t care- it seems as though the app is made to make darker skinned people feel bad about themselves..Version: 4.6.6

Not worth it at the current price pointI’m much more reluctant to use it now that the price went from 4 dollars to 8 dollars. Especially if you don’t really know what kind of images you’re going to receive. I paid for a batch of images when it was still 4 dollars and half of them were just pictures of deformed versions of me not the cool stuff you see people posting online. What they should do is let you see the pictures that the AI creates first but with maybe a watermark all over the image so you can’t just get a clear screenshot with your phone and once you’re satisfied with your results then you can purchase it which will then take away the watermark. That seems like a much more presentable way to encourage people to use the app then just making them guess if images will come out nicely. Also did I say they jacked up the price from 4 to 8 dollars to use the AI once an influx of people started to use the app?.Version: 4.6.6

Nothing special for the moneySurprised it can’t isolate anything but human faces from background. And like every other ‘cut from background’ it’s not great with hair and lower contrast areas hence us ok with small images but look closer and it’s pretty poor except with the easiest of tasks. Also expensive. I got annual subscription by accident like others on here. Feels misleading. Aside from this it’s quick, and the facial / lens corrections are good and subtle. Hope for better things going forward only I definitely won’t renew..Version: 2.5.2

Slightly satisfied mostly disappointedI downloaded the app after seeing a lot of friends posting awesome AI creations and wanting to give it a try for myself. For me I paid for 100 photos, which gave me 10 variations in 10 different styles. Followed all the instructions I was given, and understood the AI program isn’t perfect that there might be some artifacts or wonky looking images… Out of 100 photos 5 of them are decent, I have fingers that look grotesque, eyes that are colored incorrectly, or one eye is larger than the other or drooping, faces that are deformed or dismembered, my head either cut off or completely missing in photos. I mean some of these creations could have and would have been awesome if these issues didn’t occur. Just sad to see other people having success and I’m left with so many useless photos, it would be nice if your paying that money if you can have a revision done, where you can have a certain select photos corrected or redone. Like out of 100 photos at least offer to correct 10 of them for free. Otherwise I don’t think you should be charged for something at the stage it’s currently at. I’d attempt to fix them myself but most of these are just far to gone to do anything with. If you do try this app just be prepared for 85% of your photos to be unusable..Version: 4.6.5

Crock of ShyteI went to try the trial and it inclicked by itself and charged me $60 for what I might add. All the filters are the same as any normal phone. It promised AI avatars but then it tries to charge to additional money to do this. Like actually the worst type of people. Don’t download.Version: 4.6.7

DON’T SIGN UP FOR THE “FREE” TRIALI signed up for a free trial but was charged for the annual subscription. I’ve submitted a refund request through Apple.. avoid this app at all costs 👎.Version: 5.6.6

Not happyI’m not happy with the app and emailed you make sure i wasn’t charged after the free period. but the response was “you will automatically be charged after the free period” this is not the question I asked, you have not listened to your customer. edit: after you responded i emailed the address you mentioned straight away but no reply. i have also emailed the email on your privacy policy and no reply. not a great way to entice customers when you can’t reply to an email.Version: 2.7.6

The trial is pointlessWhy offer a trial if you can’t use 95% of the main functions that the consumer would want to try. Using the trial doesn’t allow you to use the avatar function and is basically just an app with AI filters which arguments sake, feel like the usual filters that apps offer for photos and videos. I trialled the app and concluded I may as well use the filters on instagram..Version: 5.6.7

Good app but terribly implementedThe app itself has potential to be really good. The editing options are great , but there is a lot of room for improvement. For instance, if I want to look for a photo in another album other than my “recents”, I have to wait a very long time to load my albums since it very inefficiently loads them. I have hundreds of thousands of photos and it seems like it loads them in some arbitrary manner and populates the albums as it loads EVERY photo in them. So I can’t open an album until it loads all photos inside the album. Then the albums are sorted in some arbitrary way and not alphabetical order, which makes finding a specific album very burdensome since I have to scan the whole list to find it . If I navigate away from the app before it finishes loading the albums then I have to start the process again. Also, when editing photos if I accidentally click on the “reset” button smack in the middle up top (next to undo!) it will erase ALL my updates and there’s no way of getting them back. Also editing the background area of photos does not save correctly, so if I miss parts of it I have to go and mark the background area all over again. The app concept is good, but def not worth the $50 a year.Version: 5.5.10

SCAM!!! STAY AWAYSo my wife found that there was a subscription to this. She canceled it the day before it was due to renew. They still pulled the funds from the card. Stay away from it.Version: 2.4.5

UGHHHDo NOT download this app if you are looking for an AI avatar maker. I downloaded this app and was so excited because there were such cool AI avatars advertised. As you can probably guess, I skipped right to the AI avatar maker. I spent HALF AN HOUR looking for the right selfies because it kept saying mine didn’t work and stuff! I kept reminding myself that it was going to be worth it in the end once I get an AI avatar. I was wrong. It had me pick a style and everything and then it said “importing images” and “creating avatars” AND THEN AT THE VERY LAST SECOND IT TOLD ME I NEEDED TO PAY! I gave you 3 stars only because I know the developers worked hard on this app but I don’t understand why they make us pay so much just for a picture. I get that the developers need money, but I feel like there is another way. Thx for reading! ❤️.Version: 4.7.1

Not GreatI’m mixed Asian and it’s really miss represented my ethnicity. It’s made me incredibly Asian. Way more Asian looking than I actually am. Guess this has something to do with the AI training model. Not to mention the app is stealing lots of work from artist without their permission. Search up Lensa stealing art before purchasing anything from them. Not worth the money, as maybe 1 out of a hundred looks vaguely like yourself. Wait a couple of years and wait for the technology to mature before trying it..Version: 4.6.7

Hidden costs!Don’t buy this. I selected the 7 day trial, decided to cancel it and I was immediately billed almost 60 dollars for the year subscription! Thank goodness apple refunded but don’t trust the 7 day trial thing because that is NOT what you think and you will be billed..Version: 5.5.6

I hate all my avatarsTerrible results. Not worth the money.Version: 4.6.4

Poor app.I downloaded this app because I discovered you can make cartoons with your face on it. After I pasted my face onto the app, I was prompted to purchase the app so that I could unlock the feature as it was restricted. After paying, the images took very long to compress and suddenly the feature was unavailable for a couple of hours. I waited until the next day to try again, the feature seems to be available again but the app cannot restore my previous purchase and tells me I must pay again. Very annoyed as I have to contact apple to issue a faulty refund!!! I want to speak to customer support about it but the lensea doesn’t even have a contact us page on their app!!!! Only solution left is to leave a review! Not happy..Version: 4.6.6

App won’t work properlyI have had the app for a month or so. At first it worked great. Now i get a message saying face and background editing isn’t available because the face is not detectable. I have tried several photos, even photos i had previously had successfully edited with that feature. I have sent feedback more than once and the issue still isn’t rectified. I have paid for a yearly subscription so i am very disappointed..Version: 2.5.0

Not worth itDon’t spend $10 on 90 bad photos with wonky eyes and backwards hands just to get maybe 10 semi decent ones. They don’t even let you download them in full resolution if you don’t have a $50 subscription, regardless of the fact that you’ve paid $10 for them. They don’t even tell you that until you’ve spent your money and waited 20 minutes to receive your photos. Waste of time and money, scam of an app..Version: 5.5.10

Useless or faultyDownloaded app. Said 3 free photos day. Fair enough want to try out before purchasing as sone many on market. However….. each time I tried to upload photo of my dog it said oops something went wrong check internet and try again, I did …. same thing happened after third attempt of failing I tried again from different part house and it said I’ve used up my free 3 photo edits - not even managed to open any photo in app !! Glad I wasnt tempted to subscribe..Version: 4.1.2

Worst avatar app I’ve ever triedThis app is horrible. None of the generated images look anything like me. I have tried other apps that work great and are free. For this app I tried the free trial but when trying to generate photos, you must pay for a package. I paid for the package because I thought it would be fun, but no, these are horrible. I might as well have taken five dollars and thrown it in the trash. if you want the avatars to look like the person, then use the photos provided and at least take one of the features and put it on the avatar. Worst app I’ve ever tried in this category..Version: 5.5.3

Monthly subscriptionIt tells you that can purchase monthly subscription however when you go along further it only has yearly subscription. Why is it like this or am I doing something wrong. I’m very careful as to what I sign up too. I’ve been looking for ages for a good app. Up until now they all rubbish. I’m interested in this one but I don’t want to be tricked into paying for 12months when at present I’m only looking to purchase 1 month to see how I go tiding it whether I like it enough to continue to make use of it for a whol year because when you look at it like that it can be a little on the expensive side..Version: 3.6.2

Great till recent updateApp usually works pretty well, however the recent update causes the app to crash before fully loading up. I’m running latest Apple iOS, with an iPhone 13 pro. Can update review if they get around to fixing it..Version: 3.10.0

Don’t expect what they sayCreated with AI and results are laughable. Do not waste your money. Got over 100 images - not a single good one..Version: 5.5.5

Stole my moneyI chose the free trial option and they automatically charged me for a whole year! I want my money back this is fraud!.Version: 5.5.7

Painfully expensiveThey made the avatars more expensive once the app started to become popular which is terrible. If you pay the crazy price for the subscription you *still* have to pay for the AI portraits which is just crazy to me. If you don’t want to subscribe you can still create AI images but then you can’t even download the portraits you *paid for* in high resolution unless you pay for the subscription. They’re milking it for all it’s worth and I would have considered a subscription if they didn’t push the insane prices..Version: 4.7.1

No Place to Cancel Subscription so you're stuckCannot cancel so you're forced to pay, plus all the other AI problems and issues stealing from artists. Just don't do it..Version: 1.0.1

Poorly cropped imagesAfter seeing the craze for AI portraits on social media I thought I’d risk a fiver on the basic set of avatars. The results were incredibly hit and miss. My main issue is that some of the decent looking creations were cropped badly, cutting the top half of my head off. There was also a nice border on some of the photos that was cropped off at the top or bottom giving me the impression that the images the AI created may be larger but the app then crops them off to fit a specific size? Out of the 50 if say maybe 5-6 where very good, the rest were either poor or very badly cropped..Version: 4.6.6

LolI purchased this app for $9.99 when I got it a few years but thanks to their recent subscription format, I now have to pay for it in order to save photos which is quite annoying. The developer keeps posting replies to recent reviews commenting on the change saying one can save a single photo a day without paying but this hasn’t been the case for me. Also, the edited photos are like…dirt resolution anyway..Version: 5.7.2

Scam - avoid - will not delete your dataI have tried to delete my data and erase my account using the in app request option, but the app does not delete my data. I contacted customer support and they would not help and referred me to Apple instead. Apple cannot delete the data as it it held by the app developers. I am being sent in circles with no resolution. I just want my details erased and account deleted but the developers refuse to help. Very concerning with regards to privacy. Update: I have already done everything the developer has said and my issue is not resolved..Version: 5.5.1

Love the appMy app expires on Dec 6 and I really wish I could get another set of prints before then. But the app now doesn’t ask for payment and goes directly into making the avatars. I input my pictures and then it’s a forever load and never ends up doing anything. Please help!.Version: 5.6.10

Ripped offYou guys just took my money out of my account illegally I did not agree a years payment I was just trying out the app.Version: 2.6.1

Eh. Some gems, mostly just rocks.Firstly, I want to say the Magic AI feature can make some gorgeous pictures. However, a LOT of them looked nothing like me and/or were distorted. The first round I did to 200 pack and submitted around 18 pictures of myself at different angles as requested. I was so disappointed in how many of them were distorted or flat out didn’t resemble me in any way. I’m am a brown skinned Black woman and a portion of these charters were White/Asian, particularly in the Fantasy category. I redid the process again, the 100 pack this time, selecting only 13 pictures with similar poses. I had a much better result however still some sprinklings of distortion and White/Asian women. Also, this app renders teeth strangely. It gave me a lot of snaggles and crowding when my teeth are straight with a few small gaps. So, that was another disappointment. However there are some pictures I really loved so I guess it was worth spending $15 in the trial. Hopefully once the full membership kicks in you don’t have to pay per pack but, I’ll never know because I don’t $50 a year, especially with the fickle nature of the AI feature..Version: 4.6.6

Predatory photo upload systemThey say they will delete your photos as soon as the ai generates your avatars. Problem is after I upload my photos surprise surprise they ask me to pay for the avatars (even with the subscription!). So now if I want my photos deleted, I’ll either have to pay up, or manually email them asking to delete my photos. Quite surprising actually, I thought the Apple review process would block this kind of thing..Version: 4.7.0

Charged me $32 immediately for year subscription when I attempted to activate 7 day free trialBeware if you get this app and try to activate the “7 day free trial” that it will most likely still charge you $32 for a year subscription and it shouldn’t do that and personally I also don’t like that you still have to pay for the avatars you generate even after you already have a subscription or whatever as I think instead that should be factored into the price of the subscriptions as that makes sense and makes you all come across as money hungry. So although maybe this app might do okay at making ai art or profile pictures, the payment and free trial option is flawed and really needs to be fixed or this app needs to just be took down as now I’m over here having to try to get refunded for something I didn’t actually intend to pay for and basically for nothing anyway considering the extra charge for the produced avatars….Version: 5.2.0

Not greatI ised this app to create 102 images of my gf, and only 6 or 7 looked kind of like her, don’t waste your money on this.Version: 5.6.11

Payed but still not unlimitedI payed for subscription and then I still need to buy the packs so I can do what I wanted. Ridiculous. How to get refund please?.Version: 5.7.7

ONLY OK... has a long way to goDef not made with Mac or anyone using a Mac in mind. You can't scroll through the filters, after the first 2, you have to click..on..the..edge - on a filter you can't see, and then click...on...the...edge to the next one. Want to go back to the beginning once you reached the end? Click..on..the..edge... over and over and over... Also - photos.. on your Mac.. the big deal of having a Mac. not accessible? Why??? Also, no way in the menu I can see to contact them for help / suggestions. AI Face detection is hit and miss at best. And that's a shame because when the face detection works, the sliders are nice and easy... this has the potential to be a real winner, but overall rating is: Disappointed - this is NOT worth a $30 dollar a year subscription. Buyer beware!.Version: 1.0.1

Leads you AlongFree trial is a lie, won’t let you actually try anything without first paying..Version: 5.6.8

SubscriptionI don’t usually leave reviews, but I paid for the avatars and AI photos, awesome, beautiful, insane. Loved that, but that’s the ONLY thing I paid for. I never wanted to subscribe, all I did was pay the $7.99 for the photos. Now I’m getting billed for a $35 year plan and there’s literally no option to cancel the subscription. I’ve looked up how to cancel it, can’t find anything helpful. I’ve gone through the App Store, subscriptions- manage subscriptions and it just shows me the plan I apparently subscribed to. No option to cancel, usually there’s an option to cancel. I know this because I’m a frequent free trail-er. I’ve gone through my settings, I’ve gone through the settings on the app and it just opens up the same page. Please help. Life is unfortunate right now and I can’t have my last $40 being taken away unexpectedly..Version: 4.6.8

A bit basicDissapointing lack of features.Version: 1.0.1

LensaFirst 50 pack of images were great, the second lot I purchased were very very bad quality. Unimpressed to say the least, and I’ll be asking for a refund..Version: 4.6.6

ScamThere is no other word- during a global pandemic - you made this as sleazy as you could. Your probably hoarding toilet paper to resell at outrageous inflated profit..Version: 2.5.0

Whitewashing picturesSo I was interested in this app and I am very impressed with the pictures that I received. However for one one of the categories, only two of the pictures looked like me. I am a black woman but I’m not sure if this is a glitch or not but most of the pictures in the fantasy category I was basically whitewashed almost making me a completely different person , and the pictures that actually looked like me I almost looked crazy in them. I wanted to give the app at least 3 stars but I can’t excuse the whitewashing. I understand that it is AI but you would think they make it so the app can identify skin tone and create pictures with that in mind. I am most likely going to cancel my free trial and delete the app after saving my photos. I wish I could get my money back from the packs I bought though..Version: 4.6.5

Not as expected.Hahahahaha some images looked incomplete or not really correct. Mostly disappointed. Most of the avatars appear way off in my opinion. There are NO images I would use for avatars. Some images have distorted eyes and look like mistakes. I’d like to try again with maybe better selfies to see of that makes a difference. Maybe you have to start out with “alread pre-touched up” or your best selfies in order to get the best images. It feels kinda “racist”?! I’m not chinese but it makes me look REALLY chinese like it assumes I am Chinese because of my eyes LOL! I’m ugly so expected to get touched up, but maybe I’m too ugly LOL. You pay to subscribe, but still have to pay to get images, albeit at a “discounted” 50% off price. I think I’ll have to try Facetune I was thinking… you should have the ability to let someone select their “accurate” most similar in likeness(or desireable in likeness) so you can re-run the process(do another iteration of the images) and create better ones based in that feedback..Version: 4.7.4

Doesn't workTried with three different images - perhaps PNG files are not acdeptable - if so the user needs to be informed - waste of time so far.Version: 1.0.1

Do not waste your money on this!Definitely had FOMO after seeing all of my friends posting their super cool AI portraits, so I purchased the top tier version and went to upload my photos; however, the app clearly had issues uploading as no progress had been made past the recommendation uploading time. I tried restarting the app, reinstalling the app, etc. but then the app wouldn’t allow me to even choose photos to upload - saying I had reached my limit. How can I reach a limit when none of my photos were uploaded? I tried a few times with this issue and decided to just go through the channels of requesting a refund through Apple. I didn’t want to be bothered by their support team when their app clearly has glitches and issues. They have no problem accepting your $16 payment, but the rest of the app is trash. And I can’t believe I was dumb enough to pay for $16 worth of AI avatar photos that I’m not even sure would have come out nice. Apple refunded. Deleting this app. Update for developers: thanks for reach out, but your app is glitchy. I was uploading each time with magic avatars. And maybe if this seems to be a serious inquiry with many people, you might want to make your app more user friendlier..Version: 4.7.0

Subscription is not working......I used to love this app but since Thanksgiving, I had an active subscription to edit my photos (not rhe magic avatar) and it won't link my subscription. It keeps saying can't connect no matter how often I try. The error message states to wiggle some wires and gives no real help. I tried every day since Thanksgiving ans still would not recognize my subscription. Gave it two weeks, tried again and still same message. Had to request refund from apple app store. Support did not help. Their response was to try to sign in again. I tried to sign in with apple id and via email address. They sent me a reply to this review to update it because considered my case on December 1st with no real help in their reply. I sent screen shots of the error messages and their reply was to sign in again. My edit to this review is that they are scamming people for subscribers and not giving the service and their customer support is HORRIBLE..Version: 5.7.0

Free trial needs to be more clearI was first introduced to this app on the social medias as the avatars (which is what we’re all interested in) look really cool. On the App Store there is no explanation that the magic avatars aren’t included in the free trial which Is really unfortunate. It feels deliberate which has made me less inclined to purchase. I understand the expenses involved and for a company to survive they need to profit, totally understandable, however! I don’t know how well the Avatars will come out and the fact it’s a all or nothing situation since you have to pay every time and from what I gather, you can’t edit these once produced. You would need to pay again and again. This completely puts me off the app and will probably delete the app as I can’t use the feature I was looking for without paying for it. Seems to defeat the purpose of the free trial when you it’s blatantly not. Your others features you have doesn’t warrant a subscription as other apps do it it better for cheaper or actually free. It would make a lot more sense to allow the free trial to have a one time magic avatars option and If you loved it then you would pay for additional. I’m sure people would me much more accepting of that like myself. I’m sure this app would be awesome, I’m just not willing to risk it just in case I don’t like it. I’m not made of money, especially the way the worlds going right now. A bit of a shame really..Version: 4.6.10

Yearly subscription only goes for less than 6 monthsThe tech works great but for the hefty price I expected to get the license I paid for. I bought a “yearly” subscription in December of last year and it just stopped working for no reason today. It’s been less than 6 months of access to the app. No way to context them directly to fix it. It’s a shame because the tech is fantastic for photos and decent for video (could be better)..Version: 2.5.1

This is a SCAMI can’t believe the other reviews are written by paying customers and not employees of the app. I have paid twice for these images and both times I have received nothing, just a screen asking me to add more images. I’m only 10 quid down but it’s still pretty annoying. Anyway it seems to be a scam so save your self a fiver and some agro and don’t use this app.Version: 4.7.0

If I could give 0 stars I wouldDon’t use the magic avatar thing. I tried it twice and when I say that only 1 in 200 pictures looked like me I am not exaggerating. Almost all of them looked deformed! It says there can be some irregularities or artifacts, but it doesn’t mention that most will come out this way. I used differ pictures each time and still only one came out looking like me. There were more pictures of just bodies with no head than there were that looked like me. I know I have always had an ethnically ambiguous look but 1 out of 200 is ridiculous. I asked for a refund and their answer is “we warned you that irregularities can happen” but for almost all to not even look like a normal human without a deformed face is unacceptable. At this point I’m going to post all the trolls this generated on all my social media as a warning not to waist your money..Version: 4.6.6

First time was great, second time was poorIt’s hard to no what to score the app but this is specifically relating to the Avatar results. The first set that I ran turned out great. Many great images that had a real likeness across most of the categories. The second time I ran a set, the results were much worse. Barely any of them had any likeness to me despite the fact that the majority of the selfies I used were the same as the ones used with the first set. My wife also tried the system recently but it returned less than good results as the majority looked nothing like her either. It feels like something has changed with the system and it’s not performing as well as it did the first time round. It’s now put me off using it again as I’m not willing to waste money when there’s no guarantee on the image quality..Version: 4.7.0

Not worth the moneyThe eyes of my avatar in the AI photos are so messed up, pics are blurry as anything, huge waste of money. Very disappointed as I have seen some beautiful creations..Version: 4.6.6

Charged for the free trialSelected the free trial period was charged $10 straight away. Then wanted me to pay even more money to use the magic avatar option. I already paid $10 for a free trial. Why am I paying again? I feel like it’s not clear what you’re actually paying for only options that were available with the “$10 free trial” is edit your photos. should’ve been made clear that the magic avatar would be an extra cost..Version: 4.6.6

DisappointedFirst pack was okay. I had quite a few glitched, weird looking photos and some that looked nothing like me, but there was a handful that I did like. Second pack was terrible!! Not only did it turn me FEMALE (yes, I chose the male option) but none of them look like me and half of them are just cartoon images.. anime, etc. I’ve even received one of a tiny little Santa. Not me! 90% of them aren’t me. The other 10% are female! I wish you could request for them to be redone before saving, because I’m gutted. Or a refund..Version: 4.6.8

Free trial you have to pay for avatars.Don’t offer me a free trial and then tell me I have to pay for the avatars, that’s literally antithetical to what a free trial is. Guess I won’t be using this, I’m not spending money on something when I can’t verify the quality of the product before hand. Maybe offer people a low resolution sample of the avatars is they don’t want to pay, but don’t expect people to pay when presented with a free trial. What a scam. No surprise it’s by Prisma under a different name. This has been reported to the Apple Store and if it isn’t remedied by them then there will be contact made to the trading standards commission..Version: 4.6.6

Not a free 7 day trialI downloaded this due to its star rating a reviews however was very disappointed that although I had access to use the app was being charged to generate any converted images, absolutely pointless having a trial if you can’t see what it does with your own photos, I’m genuinely looking to buy an app to create some pictures of my pets for on my wall, even water marked edits would have shown me enough to decide if the app is for me..Version: 5.7.2

Good app but a bit misleadingThe features are great, but the highlight of the app is the Magic Avatars that the AI generates, however, I specifically subscribed to make more use of the Magic Avatars, however, it’s a separate individual charge for each time you use the Magic Avatars feature despite the subscription, you’re charged ontop of your subscription, and when I was subscribing there was nothing that was said that the magic Avatars is not covered in subscription. It’s a good app, but it’s a shame, things could’ve been made clearer with what is covered in the subscription..Version: 4.6.5

Not Received In-App PurchasesDo not touch this app. Is a massive con. First they will attempt to sign you up for a one year subscription. Then you will need to pay extra for the avatar packs. The payment for the avatar packs do not go through and you will 1. Not receive the pictures you’ve paid for and 2. Will not receive a refund from Apple as it is not eligible. Regret downloading the app and having wasted over £10 (as was charged three times for the avatar packs)..Version: 4.6.6

Not good at all!! Takes money and doesn’t provide the serviceOkay so the first time I done this the payment went through and then I had to wait for the photos to develop which was fine. However when I tried a further three times to select different photos and paid the monies I did not get the same outcome?!? Just takes your money and stays at the checkout option which isn’t okay at all. I expect to be refunded asap..Version: 4.6.6

Not at all happyI followed all the instructions and the avatars were rubbish. I asked for a refund as it was substandard but they say they can’t this was their reply. “Hi! Thanks for reaching out! We're sorry if you didn't like the processing results 💔 The final photos may contain inaccuracies and artifacts, as we cannot fully control the work of artificial intelligence: we warn users about this risk before creating avatars. As the pack has been generated already, and we used huge computer power for it, we can't redo the avatars or refund the purchase :( If you decide to try Magic Avatars again, you will get new results! Before editing, please check that the photos follow the requirements which we indicate on the screen. Anyway, we appreciate that you shared your impressions about avatars! We collect feedback from users and try to improve the work of the AI.””.Version: 4.6.7

Takes your money and doesn’t provide serviceLove the premise of AI generating images, but it would be nice if the app actually did it. Paid for the service, but nothing happened… That’s not my biggest issue though. The biggest problem is there is no way to get in touch with a support team, as there is no option to do so in app. And when you want to report the issue, it takes to the FAQ page where to option “My issue is not in the list” doesn’t even work… So. I would either like my money back, or the service be provided. Update Dec 2022: it’s been a month, multiple emails to support and still no service provided. They do take your money though..Version: 4.6.10

Update has ruined itWhatever updates you’ve done to it means it doesn’t work. It won’t even open any of my photos anymore. So I can’t use it at all. Subscription cancelled..Version: 4.1.2

Cool but…You pay $50 for a yearly subscription, but still have to pay for your photos to be turned AI… with the subscription you get half off the packages that must be purchased to see the effects..Version: 5.6.3

Cool, but doesn’t really look like me.I purchased the 100 “magic avatar” pack and found about 13 photos I wanted to used and just sent it through. The results were a little disappointing. I think only 6 truly looked even somewhat like me. So I figured maybe it was user error and that picked the wrong photos to use or not enough so I tried again, purchased another 100 “magic avatar” pack and picked the full 20 they suggest of better photos, that showed my face clearly and from all different kinds of angles. Yet, that attempt yielded worse results somehow. It looked like they took a lot of stock photos and just merged them with mine and it took my defining features away and therefore took MY face away. So, out of 200 “magic avatar” photos, only 18 bear a resemblance to me. Attempting to get a refund because ultimately, did not get what I purchased..Version: 4.6.5

Too expensive for quality of imagesI bought two packs of 100 avatars and out of that, only about 20 looked something like me. Only one is recognizable as me at first glance and even that one is a little off. Most of them look nothing like me. It seems like they get faces from anywhere and throw them in the mix. They changed my race in some and a couple had a man’s face on a woman’s body…not my face or my body. This app would be better if all the images were actually me. Especially since i had to pay for it. Why would i want a bunch of images of random people? They do warn you ahead of purchasing, that magic avatars may generate artefacts, inaccuracies and defects in output images, so i guess they have covered themselves for this mess of a ripoff. Do better!! Update: Thanks for the generic response that seems to be the same for majority of complaints. How bout lower the price. You can control that..Version: 4.6.7

Overall neat app but poorly created photosThe idea behind creating a fantasy/anime avatar of yourself is really neat but when I paid to get my avatar pictures a lot of them were of really poor quality. I first paid for the 50 pictures then the 100 picture packages so spent a total of $10 for both packages and realized that on 75% of my pictures my eyes are either cross eyed, one is bigger than the other, or the placement of my pupil and iris are way disproportionate to my eye and face. Also on a lot of the generated pictures my hands are deformed, I’m missing fingers on my hands, or my arm is backwards and my elbow is facing forward rather than backward like a normal human’s elbow is lol. Also on a lot of the pictures my face is stretched to make me look fat and I am far from fat! I’m a 5’6” 132 lb woman who is fairly thin. I wish I could upload the pictures I’m referring to because they’re just god awful and look ridiculous..Version: 4.6.5

DisappointingNot worth the money. The images it produced had no variation in their background and were all same same..Version: 4.6.7

Absolutely terribleThe photos it generated gave me melting eyes, I look like I’ve had a stroke in half of them with eyes half way down my face and pupils that are like blobs. It also turned me into an elderly lady in many of them. One had rubbish the in background like it was a photo someone had taken in their dirty apartment. One made me half bald but not in a fun way. Shocking results. None of them look like me and none of them are remotely usable. I wouldn’t show anyone any of them. I’m so mad I paid for this rubbish..Version: 4.7.0

Loads of privacy concernsThe images generated were mostly just rough reworks of the examples uploaded to the server, plus the common usage of stolen work to “train” these AI systems in the first place. Tried to reach out to their privacy team to go ahead and have my data removed as described in the TOS - but just got an automated response sending me to their FAQ and never heard from them again. Nothing about what this app produces is worth the trade offs here. **There was a fun and passive aggressive response in which the developer prattled on for a bit about how AI doesn’t do exactly what it does by using some of the most tortured semantic games I’ve seen in a while, but aside from that it’s still a terrible parasitic program built of the work of other people and apparently that’s something the developers have in common with it. I do appreciate the idea that “we basically warned you there was a chance the thing you paid for might turn out to look like absolute garbage. That’s your oops.”.Version: 4.6.7

Free trial not reallyI tried. It doesn’t look like me at all. My eyes aren’t brown AND I had to pay in the end with no option to redo to see a better resemblance..Version: 5.6.2

AvatarsObviously downloaded for a bit of fun with the Avatars. Didn’t mention paying until after you have submitted all photos but had no problem and expected to pay. Oh dear god… the avatars were awful! There are maybe 2 out of 100 that you’d consider look similar to me. They warn of occasional artefacts (weird discrepancies like an extra arm/eye), but I had a huge amount of images with these artefacts. I don’t often leave a poor review, but save the £7 and buy yourself a Macca’s..Version: 4.7.0

Wrong cropIn lot of magic avatar half to hair in head is got cut ,,.Version: 4.6.8

TerribleClicked on a free trial and was charged a whole year subscription.Version: 5.5.8

Have to payI only downloaded this to try the magic avatar thing and I uploaded the photos only to find out you must pay and there’s no free option, not even a ‘here’s 5 free avatars to show you for free but you have to pay if you want more’ why on earth would I pay for something I can’t even try out and see how it works? Make a free trial option that actually lets you test these features. No one want to pay for some dodgy photo app just to see what it creates, which might end up very poor anyway with bad results. Only losers will pay for this..Version: 4.6.6

ScamThey finish stealing 10 of your selfies BEFORE demanding payment for the avatar feature..Version: 5.6.10

Stated 7 day free trial, then charged me for a yearNot sure if this is a normal experience, but the free trial was noting of the sort... seems very scammy, have reported to Apple.Version: 5.5.1

Awful resultsBought the 102 ai photo pack and there wasn’t a single usable photo. Not one. It asks for 10-20 photos to upload, so did 20 really good photos and every photo result is either glitchy or all it did was place a background in…. Terrribly. Emailed the company for a refund and was denied. Don’t waste your time or money..Version: 5.6.3

Took money with no resultTook money from me and didn’t even create anything and crashed. Missing 9.99.Version: 4.6.6

AwfulI saw some really cool looking images online and was excited to give it a try. I purchased a 50 pack and only had 1 usable image. So I paid $5 for 1 image that is average at best and I could’ve done myself with a free filter. All of the faces were warped, some were downright weird and glitched. Would not recommend. Just use graphic filters or go somewhere else..Version: 4.6.8

TheftUsed this before learning they take artists work to train the AI without permission and some images even still have the artists signature (mine did!) Basically the AI is just copying peoples art without them consenting to it and there’s just more ethical ways of getting art Lots of independent artists on Instagram alone that you can support and I know not everyone has loads of money to spend, but so many are students just starting out but are still amazing or like I’ve had super cute portraits done by people from different countries, so they exchange rate worked in my favour and I could actually afford go tip them. Just consider shopping around before using this thieving app for art please 💕.Version: 4.6.7

Cool butIt’s a cool concept but it’s not great. I tried with ten photos and got a few out of 50 that didn’t look like I’d become a pixie super model. I thought if I gave it more photos it might work out what I looked like, paid for 100 avatar set and only 4 look remotely like me, even though I gave it 20 photos..Version: 4.6.7

Tricked into paying for avatar featureI understand you need to monetise the AI avatar feature, but as a user I did not appreciate the paywall that appeared after I’ve already subscribed and uploaded my photos. You gotta let users know it is a paid feature upfront. Gave me an unpleasant user experience and possibly put me off of using your app in the future..Version: 4.6.5

Rubbish click baitJoin up free for 7 days but then the main gimmick is AI profile which you have to pay for?!.Version: 4.6.7

Seems like a scamInitially, it sounds like something amazing. But right from the start it is difficult to use with very limited directions. For example, subscribers are asked to submit 10-20 photos. You get examples of good photos and unacceptable photos. A major direction that is missing is that all the photos must be of the same person. So if you submit photos of three different people, the AI will take features from all three, mix them up and then you will get a totally “new” person. Thus, the results were so disappointing. I actually looked far worse than the photos I submitted. The results are divided into categories. One category looked like cartoons, not even real people. But the biggest scam of all was when you are ready to submit your photos, you are asked to choose how many avatars you want AT AN ADDITIONAL COST!!! So every time you want to create new avatars, you have to pay an additional fee, on top of your initial subscription fee. I was very disappointed and canceled a few days before my free trial expired. Total waste..Version: 4.6.8

Not bad…but there are some issuesI have been trying Lensa out and definitely have liked some of the permutations that the program has come up with, however I do feel there is room for improvement & I also ran into an issue concerning pictures. Improvements: Being able to choose what themes you want to see for the permutations would be nice. Not having this option kind of seems limiting and not ideal. I feel this would also make the picture packages worthwhile. Program Issues: I had 2 pictures I tried to submit at least 2-3 times as is and edited as well. My face is clear, it meets the general criteria given (I even cropped the 2 pictures a little to make sure the face was more focused to test the issue out and troubleshoot). The pictures are Senior photos taken from when I was 18. I was not considered a “child” but I have always looked younger than most people peg me. I don’t know if my youthful face is the issue (despite the make-up in my pictures making me appear more mature)or something else. I feel Lensa should really look into this in the event anyone else is just as disappointed as I was they couldn’t submit some favorite photos for potential permutations..Version: 4.6.7

Buggy. Uninstalled it twiceI love the results of this app - when I could get it to work..Version: 5.6.7

MisleadingI have to agree with others that this is highly misleading in terms of a trial. I downloaded to try what the app offered and was presented with a "pay now" at the final step. I then opted for the free seven-day trial through Apple Pay which has my credit card details, and after selecting photos was asked to pay again! Sorry, but I can not recommend this app at all. Highly misleading. I would be pleased to pay if I knew what the product offered, but under these circumstances, it's unacceptable..Version: 5.1.1

Avatar Ne fonctionne plus meme après updatePlus capable de faire de nouveaux avatar. Ca reste la a rien faire. Moche..Version: 5.5.7

Avatars are great— for young and male facesI loved the magic avatars the app produced for myself (30f), my partner (40m), and my father (72m), but for my mother (72f) and my grandmother (96f), they were awful. I thought the cosmic ones would look especially cool with older, powerful female faces, but the app smoothed them so much they didn’t even look like younger versions of themselves, but like completely different people. It didn’t do that for my dad even though he his older. It’s a shame app developers feel that older female faces would need so much editing in the algorithm the AI uses. I had better luck selecting “other” as the gender for my mom and grandma, but I’m disappointed the female styles weren’t properly available for them. I was using it for my own art inspiration anyways, so I guess I’ll have to try to put together the desired looks myself. Again, the other avatars are great. It’s just not good for older women..Version: 4.6.7

Nice appDoesn’t really blur the background completely, but not bad app.Version: 2.7.6

The app is not greatThe app is very expensive to get a few great pictures and the rest don’t even look a little like you and all have retardant hands and one I have 3 hands lol so don’t buy the whole thing it’s a waste of money and all is the same picture I did it 3 times and one was 50 ,100 and last one was 200 and the are the same pictures different back ground and colours . I wish I could get my money back. such a bad app.Version: 4.6.5

Total BS!!Luckily I’m on a free trial, which I’m going to cancel.. but paid for the avatar pack.. don’t do it!!! The avatars look NOTHING like me, not even close! Clearly the AI has a long way to developing something that looks a bit like the subject and enhancing it from there. Not worth having or using. The other aspects of the tool are okay, but not worth paying for. Snapseed is a much better tool for adjusting pictures etc...Version: 5.7.1

Magic Avatars not workingI paid for the package and the page is stuck after uploading selfies..Version: 5.6.8

Magic avatars can’t be tested before purchasingThis app is a complete rip-off! Not even one free magic avatar? No way to test the algorithm before being forced into a subscription? Common app developers, you can't just sell to people a cat in a bag. Avoid this app at all costs! *1 star*. CPU power is expensive but there are lots of competitors that offer trials! You don’t have a monopoly on machine learning, text to image AIs or stable decision. You need to show people that your algorithm and delivery method works before charging. Peoples vanity is greedy so they will subscribe if generator produces amazing results. But first give people a chance to try!!!.Version: 4.6.6

Not worth the hype - has as lot of kinksI current activated the free tried and then started alerting my photos according to the guidelines only to realize it wanted me to pay additional money at the end. I figured whatever $8 is fine so I can make some cool AI photos…oh boy was I wrong. First, off I selected the 200 pack and none literally none of the photos worked out. Some of them have elements that could look like me but the majority of them have eyes that are all wrong random hands/arms that are messed up, swirled or distorted faces. Second, when I saw this I thought oh I must have selected some bad photos let me go back and reselect new ones only to find out they wanted to charge me again to redo the process. This app is a waste of money. The technology has a lot of kinks in it and there is zero transperce in regards to what you are paying for. I just wish there was some way for me to go back and fix the photos I already have then it would be worth the money I spent..Version: 4.6.6

Word of warningThe app itself is fine, but I was really interested in the AI avatars. Yes, these can be done in many apps now (and even yourself at home) but tried them here. My first 2 runs were really good at £6 per batch. My 3rd run was awful - out of 50 pictures hardly any had changed or poor quality. I thought emailing support would get a refund or the ability to do another run. Apparently not - automated response pretty much saying tough luck, that’s AI for you. So spend your £6 but if it fails, it fails. Also, I’m a fully paid Pro me member of the app but apparently that counts for nothing also!.Version: 5.3.0

50/50The pictures are incredible but a couple of annoying points, you don’t know it’s £6.99 until after you’ve chosen your photos from your album, make sure you only choose single photos of yourself. Of the 100 produced, 20+ were wearing a full face helmet so nothing to do with me at all. The good ones are great though!.Version: 4.6.6

Fun, but like most AI, can’t handle melanated skinIf you are White, or light skinned, play away. Its a lot of fun. If you are melanated….it’s probably not worth the money. Unsurprisingly, it works way less well the more melanated you are. I did the 50 picture pack, twice. Maybe 8-10 actually looked like me each time. The rest were approximations at best. The first time I did 15 pictures as reference and it really got my face shape right, the second time I did the full 20 pictures and it really nailed my nose shape. Never figured out my eyes with precision, possibly because of my glasses, though it really nailed those. Never got my lips. Handled Black hair styles surprisingly well, and switched it up a lot, which I tend to do with my hair, so had lots of options there. If you are White or light skinned, highly recommend. 10/10. If you are melanated…4/10. But was still kinda fun. If you have $ to waste you’ll get a handful of fun avatars..Version: 4.6.6

So I’m a little frustrated with this app at the momentSo I find the photos for the magic AI beautiful. I’ve already spent more money than I’d like to admit just doing it for myself, my friends and family because of how much I love how the photos turn out, but I just went to check on my newest set I’ve purchased and the screen just shows a loading circle with after 5 minutes, nothing loaded. I saw my app needed to be updated so I figured that it would be just that but I was wrong. It’s still showing the loading circle. I’ve spent money each time for each photo set, and not only can I not access the current one the app was working on, but I can’t even access the other 5 I’ve paid for? I feel it’s valid to be upset considering this app charges $8 per 200 photos each time you want to upload even when you have the free trial enabled which is like $38 a year. It’s very pricy, and the problem is I wouldn’t even mind paying that amount if I could get unlimited uploads for no additional charge but the fact that you have to pay each time and as of right now, I can’t even access any of the photos I’ve paid for? You guys gotta figure something out because I kinda feel like I’m getting robbed here. I work hard for my money and I don’t really appreciate having it wasted on something I can’t even access..Version: 4.6.6

Confused on why you need to pay every timeI saw a friend posted some pictures that look pretty cool too I want to try it out I figured I would try the five dollar one and it turned out OK even though a lot of the pictures did not look like me so I went ahead and bought the 1999 subscription because it said for the year and it described it as a limited even though it said that it was a discount. I then go back to use it again after I purchase the discount I guess and it’s still charging me five dollars for the same exact middle selection and I am confused on why there is not a way to just pay for the app one time a larger fee and be able to use it over and over again for at least a year. If there is a way please let me know and I will change this review otherwise I think it’s pretty silly I got charged 1999 and I am paying the same price I was before..Version: 4.6.5

Want to love this app, but disappointedFirst off, it only allows you to select a minimum of 10 photos! Why is there a photo minimum? Never encountered a photo editing app like that. Makes no sense! Second off, the photo limits are ridiculous! It says it doesn’t allow photo shoot photos, but also says no less than 10 photos, must be same person, variety backgrounds encouraged, variety of head angles encouraged, variety of face expressions encouraged, and no other people in the photos. Then that’s basically a single photo shoot setting. Make it make sense! Each time I have selected 10 photos of me, different settings, no other people, variety of poses, different background environments, etc. and I would still get that “some of my photos didn’t qualify for the limits. Please select another 10” Seriously! I see many people post their digital art photos edited on here on FB and IG and they looked so cool. I was looking forward to making one of my own photos, but it looks like instead I’ll have to cancel the subscription and delete the app right on the first day I downloaded it. So disappointed! Seriously, get rid of those unnecessary and useless photo limits AND THEN things will be better for everyone!.Version: 4.6.5

Not worth it.Not only do you have to pay a large sub fee but then you have pay to generate photos as well. Just greedy developers..Version: 4.6.6

What Free trial? Scam!Guys, please google the words (free trial) and understand the definition. Please revisit your business model. Deleted the app strait away!!!.Version: 5.6.11

This app is just a scamAll the features are in-app purchased (in addition or even if you paid for the pro version). No AI-related functions in the app.Version: 5.6.8

AppMoney grab- such a rip off.Version: 5.7.0

Scam...So I go on and right away it wanted me to pay. See, if you are going to get someone to pay just to use the app then make them pay to download and don’t mislead people into thinking this app is free. Also I know you are going to say that it gives you 5 free pictures and all that BS, but I downloaded it thinking it was free and then as I go to use my 5 free ones it tries to go through with a purchase. I do not recommend at all..Version: 2.3.0

Very disappointed!I downloaded the app tried it and paid for the yearly subscription. It stopped working and I contacted app support! After two weeks of emails no fixes and I can’t recommend this app. I feel cheated..Version: 5.6.7

Disappointing rip offI tried to get a refund but haven’t received it. I signed up for the trial but was unable to cancel it before being charged for the full subscription - a reminder would have been appreciated before charging me $70AUD right before Xmas. The only feature I don’t already have in other apps is the AI portrait generator. Turns out you still have to pay for this after you pay for the full app, download at your own risk!.Version: 4.6.9

Took my moneyI wanted to do the avatar feature where you upload 20 photos, I did it and filled out the info to pay the money for it and it said it would take 20 mins or so for my photos to be ready. I clicked the button that said to notify me when they’re ready, but here I am the next morning and there’s still nothing. And when I go to the app there’s no way to show I’ve even paid for that feature. So it’s taken my money and not given me the photos, incredibly disappointed and annoyed..Version: 4.6.6

Waste of moneyAll photos came out terrible... they looked the exact same even when using 20 photos for reference. Can't believe the cost. Looked pretty much retarded.Version: 4.6.7

Ai avatarsI downloaded the app to try out the ai avatar thing going around. It didn’t let me use the app for the free version so I had to pay the full annual cost of the app which I wasn’t intending to do, I did two rounds of the 100 avatars and honestly you guys have a lot of work to fix on this app before you are charging anyone. Pretty much every single picture curated is completely ridiculous and looks deformed.. to the extent where I have three arms and one coming out of my armpit, my face is swiveled and twisted.. it’s just disappointing when you are paying for something and there is nothing to tweak or adjust to fix the errors (which are seemingly very big errors.) I wouldn’t waste my money on this yet until they have managed to fix the tweaks and support with the app. Love the idea of this truly as it will inspire a lot in the real world I feel, however launch a test and see what you need to fix before asking customers to pay and also don’t constantly change the costs day to day. Hopefully you guys can fix this so it’s more pleasurable to use and not a just a bunch of deformed avatars.Version: 4.6.6

Don’t bother.Downloaded it to try the magic avatars that everyone was creating to use as their profile pics on social media and things. Don’t waste your time. I’ve tried the 100 image packages three times and all I got back was trash. Distorted images. Nothing usable. They are the cheapest in the market for this sort of thing but none of the images are actually usable so there’s no point..Version: 5.5.2

LensaThe old version was easier and better.Version: 5.7.2

Tricked me into training their AI for freeI was interested to try the magic avatar feature, so followed the instructions and uploaded photos of myself. I was aware that these would also be used to train their AI, but I thought it was worth it to see what it could generate. It uploaded my photos, and only once it was finished doing so did it tell me I needed to pay to get the avatars. I don’t want to actually spend money for this, but it’s too late to not upload my photos. It seems to me that the developers have deliberately left it until after you’ve uploaded photos before they tell you there’s a charge so that they can train their AI with many more photos than they would have received otherwise. It’s underhanded..Version: 4.6.2

Don’t waste money on magic avatarsThe free cartoon filter was great. Brilliant results and will use again. Even if I only get 3 a day. However, the paid for AI produced ‘magic avatars’ were honestly awful. My eyes were different shapes on different parts of my face. Never ventured correctly with the rest of the bodies. The whole things didn’t line up with the photos they created. I wish I could attach a photo so you can see yourself before you pay too. I will keep the app for the free editing features as they’re great and I can’t fault them. However, I feel bad about spending £3.50 on 50 photos (all of which are unusable due to the face not being centred correctly) I assume it’s to do with the photos that were selected to be created, but I followed their steps and they still turned out awful..Version: 4.6.6

No free trialApp makes you commit to payment before use. I think the developer response is a PR flop. It would better to allow genuinely free use for the 30 days without skimming a credit card details. If the product is good, you have a customer. Everyone is sick and tired of disingenuous offers from App developers, and don't get me started about subscriptions. Photoshop 2.0 was free to copy and distribute for years and there was no such thing as a credit card payment for “free trial”. Run a mile!!!.Version: 3.7.1

Don’t be fooledFREE TRIAL? Where? How? By step no 3 you have to pay no matter what to continue! This gross false publicity..Version: 5.6.8

Waste of money.I subscribed which activated a “free” trial. I then uploaded 20 pictures of myself and I made sure to follow the requests of the types of photos the app needed to process my avatars. The “free trial” requires you pay for each bundle of images so I ordered a pack of 100 images and a pack of 50 images which costed around $10. I only kept 2 that even remotely resembled me. A large amount of the images had my eyes messed up to where you could see the template of where my eyes should have been in the image. The majority of them didn’t even look like me at all. I emailed them and let them know of my results and requested a credit or something to try again. They emailed back telling me that they can’t refund or credit and to try again(pay) for different results and to make sure to send the correct types of pictures which I had done to begin with. Complete waste of money..Version: 4.6.6

Photo results are pretty poor qualityHalf of the photos are morphed, nose is in a place it shouldn’t be etc, the other half look nothing like me. Wouldn’t recommend spending any money on this..Version: 4.7.3

Magic avatars page not loadingI’m a bit frustrated with this app not working properly. The first time I opened up the app it worked fine, I even purchased the $10 package for the magic avatars which I was very impressed with, so I went to purchase another set the next day (today), it charged me but the image uploading screen was taking way too long, so I exited out and now the magic avatar screen won’t load at all. I have attempted to troubleshoot this myself by deleting and reinstalling the app with no success. I cannot access the previous pack I payed for or the new pack. 😞 I feel like I have just wasted $20, I just really wanted it to work because the app is amazing when it works properly..Version: 4.6.6

(SOLVED)Can’t figure out how to cancel the free trialEDIT: the free trial expires on its own and doesn’t require you to unsubscribe before it’s ended, and Customer service got back to me a few days later with a link after I had already figured it out. The app would be cool if it didn’t bug out. OG REVIEW(I downloaded the app and agreed to a free trial and thought cool, it’s easy to cancel subscriptions through Apple settings. After the app bugged out and shut down every time I used it I decided it wasn’t worth it. I went to find the app under subscriptions and Lo and behold- no cancel subscription option. An email to Apple seems to be my only option, or maybe I need to sign up and make an account just to cancel the free trial. It’s a lot of hassle for someone wanting to try something out. It’s going to take a longer time cancelling the free trial that it has testing out the app. Im sure it’s great for many people, but this user navigation experience is 1 star. If I find necessary info that is accessible I’ll delete this review and adjust based on customer service if I receive any.).Version: 4.6.7

A photo app with a difference ?This app really has something different about it, it works seamlessly and without issues. I would have carried on using it and given it five stars but, they have now introduced a new feature called avatars. You may wonder what this means, well when you pay a yearly subscription for unlimited access to everything and then they now want to charge you extra for a new feature it doesn’t sit right with me sorry. Before I used to recommend this app across to friends and on my social networks now I’ll do the opposite, i understand you need to raise money for development but you can’t charge for something called unlimited access to the entire suit, then subsequently add a new feature and try to charge extra for it. Surely you’d be better off including it in the people’s access that have already paid you, and allowing the free users to try it before they subscribe so it would encourage them to sign up to the full suite. A sad ending to an app I thought was different..Version: 4.6.1

Uuuum what?!So I just got the free trial and have been charged for a full year! Please refund my money now..Version: 4.6.8

Not okThis app is fun until you realize there is something seriously wrong when it does people with darker skin tones. Uploaded myself got a lot of awesome pictures… I’m Caucasian female with a mix of Native American and Asian…. then uploaded my Mexican guy friend’s pictures and my black best friends pictures into it. With my Mexican friend his pictures looked almost identical to the ones I uploaded with maybe a slight difference in the shirt… that I was slightly annoyed with… it was when I did my best friend who is black… I was the extremely disgusted and disturbed with the pictures it produced and my friend was extremely offended by some of the pictures she saw it made when I sent them to her and took screen shots… I had heavily debated about even sending them but decided she needed to see… out of the 50 batch on 5 we’re ok… the one I was shocked the most by was the one that put her in a Muslim hijab looking outfit and face covering… it was supposed to be anime and this popping up made absolutely no sense!!! She is a atheist and not religious at all so had nothing like this on for the AI to mimick… it was extremely offensive. The other pictures were not much better..Version: 4.7.0

Paid for year unlimited…liesPaid for the entire year unlimited however, that is not the case you still have to pay for the avatars regular price. I wish I’d known that I wouldn’t have bothered spending the money for a photo editor that any app can do what a waste of money don’t buy this..Version: 4.7.0

Scam appScam app, i deleted imediately. I hope this scammers did not managed to get too much data from my phone. I don't trust them, they failed to deliver the trial for me. When you download the app they say they give you 1 week trial and after you have to pay 40 pounds per year. Once you open the app they ask you to upload 10 photos and the purpose for doing that is to get your avatars included in this one week trial. They wasted my time because at the end of the upload they asked for more money to give me the avatars. What's the trial week for if you ask me for money? Big fail! I do not recommend this app!.Version: 4.6.6

Frustrating - difficult‘You don’t understand how people giv a 1 star review when they don’t know how to use it?’ Well part of reviewing an app is its ability to be able to navigate through its features and use it for its intended use. I wasn’t able to achieve anything other than an additional purchase of avatars I couldn’t even use. All show-no go!.Version: 4.7.1

Eh… not all that greatI will give it to this app that the images themselves are gorgeous. But does it look like me? Ha! Not really. In 55 photos maybe 4-5? I have glasses. They kept taking my glasses off!!! In every photo I uploaded I’m wearing my glasses. Some photos are an obvious “we put your head on someone else’s body” which was weird. Some of the cosmic and fantasy or anime filters just are making up pretty photos cause let me tell you it’s not even close to what I look like. Especially when it removes my glasses. It helped when on my second time I just took 10 photos of me right in this moment from different angles. I got more that looked like me but man do they hate my glasses. Forget uploading selfies from over time cause that makes it worse for getting any that look like you. And some that did look like me were this really weird simple layer added to my original photo, that I could do in any social media app, so not really worth it. Kinda regret spending the money on this. Only giving it 2 stars because the images themselves are usually pretty cool. Just not accurate by any means..Version: 4.6.7

Very hit-or-miss and pricing scheme is out of controlI had a reasonable experience with avatars in late ‘22, paid $6 for 220 4k avatars (using the free subscription trial), of which about 30-50 could be considered decent-to-excellent. But coming back to it today, I was charged $16 for a 200 pack, the quality of the avatars i got is abysmal (there are about 3 that are good), so many avatars look absolutely nothing like the person whose photos I uploaded despite a good range of poses and facial expressions. Some of the avatar packs are clearly under-trained and will map the person to face shapes, features or even ethnicities that must have been overly represented in the training set for those packs. To make matters worse, despite the very high price for the avatars, 4k resolution on the few good avatars is gated behind a subscription, which is predatory and nonsensical. What a shame, I will stop recommending this app to friends, it’s too clear that it’s just trying to make a quick buck while the trend lasts..Version: 4.7.2

No free option, “Trial” is a lieJust a heads up so nobody else wastes 7 minutes downloading the app, signing in with a burner email address, uploading photos of Keanu Reeves as you don’t trust their sloppy Privacy Policy and just want to see the results… you know the kind of thing you do in what’s commonly referred to as a “trial”. As there is no free option. God knows what the free trial actually grants you. You upload 20 swiftly downloaded photos of Mr Reeves and it then asks, during your “week-long free trial” to pay £6 onwards to render the fewest images. I deleted my photos, then account and have developed an instant distrust of any software made by anyone involved with this. I imagine it’s a success for them given the rating. It’s just very weird of them to charge a monthly fee AND an image processing fee. For the same price you might as well commission a random artist found on your social media platform of choice. At least then you’re getting a genuine one off image and not one of those (which I’m investigating hence downloading this app) fraudulent AI image services that uses copyrighted artists work in its bank of jigsaw pieces they use to make said image. So yeah pro tip: you want an AI image, even just one to see how it works/looks? That’ll be five quid please in this current micro era where people cant afford to eat. It’s so daft to charge so much for so little..Version: 4.6.6

Not so greatI payed for the AI selfies and they came back looking nothing like me absolutely a waste of my money.Version: 4.6.7

SubscriptionI subscribed with 7 days trial and you withdraw CAD$56 immediately. Give my money back. This is not appropriate.Version: 5.5.6

Not worth the moneyI subscribed for the first year because, in theory, this app could be great and the first photos I used it on worked great but there are SOOOOOO many where it can't detect faces in photos (faces snapseed, for example, would spot straight away) immediately rendering most of it's features it completely useless. Better to do it all manually than be constantly disappointed on photos that clearly contain faces. What's the point in an app that has a really poor capacity to read photos for the one thing that makes most of it features worth anything? Unless that improves I won't be renewing my subscription.Version: 2.6.0

Rip off/scamThis app is absolute garbage. Just plain garbage. First it charges you a bare minimum of $4.99 to even try and then it charges you $10 to use the app for pics. Refund and uninstall..Version: 5.6.4

Don’t like itShould be easier and cheaper.Version: 5.6.2

THEY PROFIT OFF STOLEN WORKPSA, Lensa, uses Stable Diffusion which is using Datasets from STOLEN data and artwork on the internet. This is how the app ‘mimics’ art styles. It's unethical, they’re ripping off artists everywhere and making a profit. This is THEFT..Version: 4.6.6

Ripped offI was charged $60 before the free subscription ended. No warning. Apple refuses to refund me. Do not even bother getting the free subscription if you don’t want to be charged. please refund my money and I will delete this review. I even bought two of the avatar packs. $6.49 or something for the first pack and then 12 bucks or something for the second pack offering more pictures. Out of all those pictures there was maybe just a handful that resembled my face ,on top of being charged the $60 subscription. shouldn’t these avatar packs be free considering this hefty amount? I feel completely taken advantage of..Version: 4.7.0

Love!The photos this app generated for me gave me a fascinating different perspective of myself. I’d rather have the pics I chose from here than spend thousands on a private photo shoot. It’s like looking at myself in past lives during long ago generations!.Version: 5.6.11

Not workingThis app was good when I was using and suddenly stopped. Is very frustrating when you pay for a service or product that doesn’t work, I’m using this app to help to edit my pictures for someone else business and for personal purposes as well. Please check what is the issue and fix as I’m loosing time for the services For not using the app. For whom is looking for a good app,that good be one of it but with issues like that will not worth it..Version: 3.10.0

AI avatar generated completely different personI’ve purchased 100 pack, uploaded all the high quality selfies and got avatars that don’t look even close to my appearance. Worst $10 purchase..Version: 5.7.4

I truly want to love this app but....I want nothing more than to fully love this app because it honestly is one of the best free photos editing apps in the App Store. But there is ONE major flaw that I just can’t stand and is a constant source of annoyance for myself and I’m sure many others.... To whom it may concern in application development, Why in the world are users only allowed to replace or edit the background in only the pictures that the “face detecting” technology actually detects a face...? This feature only accurately works 60% of the time (and that is being generous) & it doesn’t really make sense that users can’t change or replace the background in pictures that don’t have a person in close proximity front and center facing the camera. I have active Poshmark, Mercari & EBay Sellers accounts & it would be a blessing to be able to use the superior background replacement & alteration ability featured in this app on my merchandise photos instead of having to constantly set up new and aesthetically pleasing backgrounds every other photoshoot..Version: 2.6.0

I was looking forward to this but noSo, my friend did this and her’s turned out fine shockingly, so I went for it. Big mistake, I paid 3.99 and mine was like horror show. One photo the eye is missing, on another the right side of my Face is melted off, another I thought was okay (A scenery photo and I’m standing on a hill) but then I zoomed in and the face is just all messed up, the left side on the bottom is melting to left side so it sticks out, and the right eye is squinting. I tried to get my money back by filling out through apple for a refund and guess what? You can’t! Their app doesn’t even show up for a refund. How sketchy? I wish I could upload the photos just so everyone can see, I know 3.99 is cheap but it feels like a scam, I basically flushed my money and got no refund on the horror photos. Highly disappointed. I just deleted the app. This looked so cool though, definitely had high hopes. So I got a response from them “we warn users about this risk before creating avatars.” So why charge? You guys just scam people..Version: 4.6.10

Features locked behind paywallBasic camera features available for free. The Magic Selfies is the one everyone wants, but you can’t even have a trial. Minimum purchase of $9.99. Wouldn’t have bothered downloading if they had advised this from the beginning..Version: 5.1.1

No product delivered and refund deniedI purchased the $7.99 magic avatar but just received a white screen and no images. After waiting 8 minutes, I closed the app and came back. I tried purchasing again, thinking I’d get the standard “you’ve already purchased this item, would you like to get it again for free” message. Unfortunately it charged me again. And the same thing happened - a white screen, frozen app, and no images, even after I waited even longer this time to let it try to go through. I disputed the charge with Apple and was denied a refund - so I wrote a lengthy explanation and tried again, and was denied a second time saying my “dispute didn’t meet the conditions of a refund.” I’m on an iPhone 13 Pro, version 16.1.2, so there’s nothing wrong on my phone’s end. This was definitely an issue with the app crashing. I’m pretty mad that I’m out $16 for nothing..Version: 4.6.7

ScammersSigned up for a free 7day trial, instantly got charged a full years subscription and now there is no way to address this or get my money back. Filters are not very good, does NOT look anything like the ad, very angry..Version: 5.2.0

Not as great as I hoped & YOU CAN PAY 1/2 PRICE but they’ll charge you fullI was pretty excited about an app with the option to change backgrounds, but once I uploaded the app, and started adding photos, just about every photo I added, there’s a pop up that says that I won’t be able to adjust face or backround at all because it doesn’t detect a face in the photo? The photos I chose were ones where the entire face was visible and clear! And when I finally found one it could detect, I tried changing backround and it also changed part of the body into backround? ALSO, upon uploading the app and choosing the 7 day free trial, I decided to go into my subscriptions to check that I wasn’t charged, and it had automatically checked off to charge me $39.99 after the 7 days, but there were about 4 other payment options, one of which is a discounted annual fee of only $19.99 SOOOOOO if you like this app enough to pay the annual fee, pay half price!.Version: 2.4.3

MediocreI assume the pictures the AI generates aren’t meant to be photorealistic (they aren’t). The art itself is bland and not impressive for the price..Version: 5.7.4

Bait and switch? Yes but not exactlyThe app is free to download, nice, but youre asked to Sub for $40 a month… skip. okay free trial, i dont wanna have to remember to cancel… no x button in sight… wait i hit back and it closed, sweet, actual free use! Pay wall for the AI art… the whole point of the ap.. wait, every feature you would wanna try out is behind the paywall… so this is a normal mid quality photo and video editor unless you pay. just say that then. its free to download to commit people to the process and ask for money when youre almost there. With the usual, ‘free trial, just add credit card’ trap. . Honestly, spineless strategy, i hate this company already. Theres plenty of other AI generating companies that have actual free trials, no cards needed, and focus only on the AI and not video and photo editing, AND they dont try to trick you into spending money. W/o the sketchy bait and switch nature of the app, the actual functions are okay. So they earned the one star at-least..Version: 4.6.6

InconsistentI purchased three packs in total, plus a week subscription. I was quite satisfied with the first two pack results! One for my 3yr old son and one for me. The final pack bought was for my wife, whom I had convinced after showing me and our sons results. Upon getting the results for my wife we were both HIGHLY DISSATISFIED AND DISAPPOINTED! Out of 50 total pictures, 5 of them were recognizable! We tried to chalk it up to the AI’s rendition of the pictures given but a good majority of the pictures are a completely different person! It’s not even close! I’ve sent an email out and am waiting patiently for a response. I’m not asking for a refund just a free 50 pack so my wife can try again. I read through the policy and understand that inaccuracies can occur due to a user error or what not but I want to re stress that my wife took the most time and effort to take and upload the best pictures out of all of us. Thank you for the consideration. Will update the rating once I get a reply back..Version: 4.6.6

I’m actually devastated by the changes to thisI have a year subscription and have used the incredible features of this app for my marketing business for the past 4 years. Everything is gone, harder to use to works less effectively - I want a refund on the 6 months I have left because this version is untenable..Version: 5.1.1

AvatarsI didn’t received the avatars I paid twice.Version: 4.6.6

Charged without consentI signed up for the free trail which isn’t really free as we still have to pay for any images generated before and thereafter you need to pay a year subscription plus any images you would like to generate! I canceled this within the trail period but was still charged. I contacted customer support but received a message saying they would reply within 2-3 days. 2-3 weeks later I’m still waiting for a reply. The App is great yet expensive long term but their mode of operation and customer support needs a lot of work..Version: 4.7.0

It’s never as good as the first timeI thought how cool this would be uploaded my pictures and purchased the 50 AI generated avatars for $3.99. I liked it so much I wanted to get my late mothers photos uploaded and see what AI would create for me.( My Mom didn’t like taking pictures even though she was absolutely beautiful) I just wanted more pictures of my Mom to help deal/heal. Anyhow, I paid $7.99 this time for 50 and honestly a little disappointed but none the less at least I had some other pictures of her. Then today I decided I’d try me again and purchased another 50 @ $7.99 . What a absolute rip off! I uploaded another 20 different photos completely different from the first set and super bummed I waisted my money. Honestly I’m embellishing when I say possibly 5-7 of these “AI Generated” pictures resembled me or were even worth saving. The rest are garbage just like this app!.Version: 4.7.0

Please give creditI use this app to help give me ideas for my own character designs and concepts! I’ve seen a few images that seem to have logos or signatures on them that I’ve generated! I would strongly urge you to please give credit to the source/sources your Ai is pulling from, as well as disclose what these images can and cannot be used for as I do not wish to steal from other artists being an artist myself. Sure one could say it’s common knowledge not to assume but I still would like to know who the artist of the original IS. Also, please allow people to upload one to two images rather than 10-20. I usually do not have multiple images to use and usually only want the ai to focus on ONE. The Ai annoyingly focuses on one or two particular images that you upload and will give you about 50 results that are almost identical which can be very annoying! Lastly, the male character option needs work. I just used it for one of my characters and almost all of the anime generated characters were female..Version: 4.7.4


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