Revolut Business Negative Reviews

Revolut Business App Complaints & User Negative Comments 2024

Revolut Business app received 58 complaints, negative comments and reviews by users. Have you ever had a bad experience using Revolut Business? Can you share your negative thoughts about revolut business?

Revolut Business for Negative User Reviews

✓ Absolute worstI’m gonna say it one last time. I tried to create a business account and wouldn’t let me. Was asking to link an old profile. An old attempt to create account last year but it was never opened. An agent said that she deleted that profile and now I can proceed. I tried but now was asking me for my personals account passcode. Which I typed and it keep saying it’s wrong. Although I can login with the same passcode from the app. Clicking on forgot my passcode and putting personal and business address then shows an error saying forbidden action. Support doesn’t help 4 hours now no resolution. Imagine what will happen if you can’t access your business account and need to make payments. Amazing.TttevVersion: 2.12

✓ Reported to Financial Ombudsman - Terrible, Horrible and Worst excuse for a business accountDON’T WASTE YOUR TIME AND SANITY WITH REVOLUT. THEY ARE USELESS!!! Having successfully used Revolut personal account along with Monzo for travelling, when I needed to open a business account to receive payment from foreign clients I thought Revolut would be a great choice. For the type of service I needed I had to opt for a paid account, £25 pcm. I was informed whilst setting up the account that I could change account type easily at any time. The app is so useless there was no access to a chat in the help section just FAQ. No email for contacting them. I couldn’t get payment from my clients for 2+ months. In the end I opened a business account with Tide, which I have been using since without any issue. Then the next and ongoing issue was closing the account and getting back my fees. Have now taking the case to the financial ombudsman and will start legal proceedings if that doesn’t resolve this nightmare. - No telephone number just an automated number that directs you to an email. - Difficulty finding correct email to contact them. - Chat service was not on the app and difficult to find in web version. - Generic email response to your complaint. No urgency from customer service. - A clear intention from customer support to delay closing account for as long as possible to keep collecting fees. - Falsely advertising services that they cannot provide current.Is mash uras sholeVersion: 1.28

✓ Don’t waste your time.Good luck validating your freelance business. They require proof of business, which I provided, and document after document was rejected without explanation. Website, proof of government registration, portfolio, client contracts…nothing sufficed. I contacted customer support to get more information. I then received a notification that they wouldn’t open a business account for me and the decision was final - still without providing any details as to why. Total waste of time..Kimrose321Version: 3.82

✓ Do not get!Literally the worst banking experience I’ve ver had as the company clearly doesn’t allow customers to interact with a real human either via Zoom or via phone and forces all interactions to a super painful experience through a chat. This has been the experience consistently with Revolut for years without any change. If your banking is critical to your business I recommend going with anyone else who allows you to deal with real humans in case any problems occur..Keep on LaiteningVersion: 3.40

✓ Complete waste of time in current formWhat a complete waste of my time. Having used the personal revolut app which is good, I thought I would go through the arduous setup of the business app for my business. After testing the first top up which worked in the same way as the personal app, I thought I had a good solution. Now I discover that future top-ups require a manual bank transfer initiated from my main business account - what was supposed to be convenient is now a 2-step process. I made the transfer and started making a payment only to discover the next issue. I cannot add a beneficiary or counterparty. Apparently the functionality is “coming soon”. So now I’m stuck with funds in the revolut account which were meant to be paid to a third party. What a mess! Why launch an app that is incomplete? One star from me..DoxleyVersion: 1.13

✓ They are really lacking in customer serviceSigned up now over a week ago for Revolut business and had to reach out to THEM yesterday as my account is still not active. They said it is technical difficulties and I should have my account activated in three hours yesterday. Still not active today. Instead of apologizing and offering anything to smooth over the situation they simply took no accountability and blame it on technology. Pathetic excuse for the lack of customer service. If my account is not active today I will be taking my money and business elsewhere..ScalpersarefuctardsVersion: 4.14

✓ Unreliable and un-AmericanDon’t get fulled by all the good reviews. They will freeze and terminate your account out of the blue without any explanation. Can’t be trusted or relied upon as your main banking provider. You are better of with Mercury or Brex..OstapusVersion: 4.11

✓ Merchant AccountBy all means, avoid opening a Merchant Account with Revolut Business. We used our account for our first transaction with our first customer, and we haven’t been able to withdraw funds after two months from our first request. Revolut’s answer has been that Merchant Accounts can only be used with e-commerce websites, which we have yet to develop, but this was never pointed to us when they allowed us to receive payment. The answer we get from chat agents from the Business Support team is the Merchant account group has a significant backlog of issues. Think twice before relying on this service..KaliqueVersion: 3.64

✓ Good in concept, not in practiceI joined Revolut as I wanted a seamless digital experience. I travel often and had heard great things about the bank’s services and ease of transaction locally and while travelling. Unfortunately I have had 2 problematic instances where technical issues from Revolut’s end have resulted in failed merchant payments (Direct Debits and single payments). My merchants have identified Revolut as notoriously bad and unreliable for Direct Debits. This has resulted in negative credit record for the company and arrears with my merchants. I have contacted Revolut numerous times with the issue, leaving the chats going for hours without any resolution. The agents expect to be fully briefed every time I speak about the same issue (as the days end waiting for responses) and we never get to the solution. Cancelling this account and changing babks now. Don't use it unless you have time to spend hours addressing payment issues..CocobouquetVersion: 3.19

✓ Most horrible experience with a bank I’ve had in my lifeMy account has been blocked for no reason and now will be deactivated, I am asked to withdraw my funds but the transfer functionality is still disabled. I’ve try to reach out the in app customer service but had the most useless conversation with a customer service, and now I cannot even contact the customer service anymore. At the attention of the developers, please I just would like to withdraw my funds.. I totally recommend to stay AWAY from this bank... if you have any problems with them it’s a veritable nightmare to contact them and have useful answers..Boujan87Version: 2.30.1

✓ Compromising my safety and privacyEvery single time I log in, they force me to share sensitive data with Google, for no good reason! Then, they send me an email saying there was a log in attempt from an unusual device, when it’s actually the same device I’ve used every single time. They say, that in order to avoid those ridiculous emails, I need to have less security and less privacy in my browsing. They even told me to disable the ad blockers which is extremely dodgy! Also, after they sent me my card and I put money in, they told me that I would lose access to my money, unless I set my home address as the business address. They wanted to dictate how I’m managing my business. Luckily, I got my money out quickly. I created an account with a different bank and now I have peace of mind..User97175Version: 3.33

✓ Dangerous Bank for Small BusinessIf you’re a small business, you should steer well clear of this bank. Accounts are randomly frozen for “compliance reviews” when you hit certain thresholds, but their teams are not adequately resourced. My account (and all funds) have been frozen for weeks despite all information being provided promptly. A brief Google shows this is extremely common, and it is utterly shocking during a pandemic when businesses are struggling that they would put the final nail in the coffin by freezing accounts. The support team are useless and claim they have no way to tell where things are or how long it will take. Not can you speak directly with this mysterious team. You risk your business and your livelihood if you choose Revolut. Don’t make the same mistake I did. I’m now in the process of filing a formal complaint with the Ombudsman and regulator..R__KVersion: 2.41

✓ Terrible experience, it’s a jokeIt’s impossible to create account, and I’ve waited almost 3 weeks, send tons of documents and only thing you will hear “we need to wait for the response from relevant team”. It’s a joke. Stay away.FR PawelVersion: 2.39

✓ They deactivated my account only few days after openingI’m so disappointed by this bank it was referred to me by a trustworthy person! I applied sent all the paperwork I was approved they open my account then shipped my card . I funded my account with my external bank account ach same day transfer they couldn’t find the transaction. Then after 3 days the transaction posted and they reversed it . Then I chat with customer service saying that my account was under review then today I get an email saying they closing my account and won’t tell me the reason why ! This is ridiculous I’m so mad because I closed my other account and I had to update all my clients and vendors with this new account number and now I have to start all over ! DO NOT USE THIS BANK !.Nino777233Version: 3.60

✓ Don’t trust them anymore after customer service interactionI’ve been trying to open a business account for over two weeks now. I’ve been sent round and round on a whack-a-mole game that’s still not finished. I keep getting told that the team is going to review the remaining one item (“nature of business” - which was previously accepted but then moved back to needing verification). We’ve been stuck on this task for 4 days now. I’ve spoken to half a dozen customer service reps, escalates a few times, been told this is a high priority, got promised it would be done in 12h multiple times. It’s still not done. To be clear, the task consists of reviewing a short paragraph that they already reviewed and approved before. I also know that after he opened a business account and moved some money into it, one of my friends (who’s also a business owner) was told that the account might go under review and the funds might get frozen. Given this disastrous customer service and that they also seem to be willing to freeze operational accounts while they “investigate” things (an indeterminate process which could take any amount of time) I must strongly recommend anyone wanting a reliable banking partner from working with Revolut at this time..SwombatVersion: 3.74

✓ Good overall but need to focus on capabilitiesOverall good app but doesn’t support more than one business account which forces me to login to the website. Also I keep getting notifications for surveys, marketing and communication etc even though it is clearly deactivated and asked several times to be left alone. Why do you keep asking me if I like/dislike the app, just let me dismiss these messages please and stop sending me marketing stuff when I keep asking to not receive it..G.r.uVersion: 2.59

✓ A new business will be denied and day response timesWith a normal bank when you’re a new business you can open up a bank account with proof of incorporation, EIN or social. With Revolut they literally want invoices and bills from previous months before you open up your first business Revolut account. You seeing the issue here? As a brand new business that is starting out how can you give them bills and previous invoices if you are just starting as a new business. Well you can’t because you are starting a business account with Revolut so you can invoice and pay bills. And there is the issue. I wish they had on their website that if you are a new business you won’t be able to use them. Even if you have all of the right documentation. It also takes them a day to get back and they have generic responses which makes it even more frustrating. Over all an extremely unprofessional company..UndothisVersion: 2.30.1

✓ Worst bank everI made a transfer to India almost 10 days ago (on 20th June 2022). The recipient’s bank account were correct and confirmed by him. The transfer never arrived and I’m still waiting for them to do something about it. I have filed a formal complaint and I am following their “procedure” but they simply don’t care. Also, I have learned that Revolut operates under an e-money licence in the UK, so you aren’t covered by the Financial Services Compensation Scheme (FSCS). I regret having opened an account with them and would not recommend them at all. One star is overrating them 😓 Update: I’m now trying to close my account and I’m having difficulties both on the app (I’m being ignored) and I cannot access the website either. I followed their instructions but they give you the wrong instructions so it’s a catch 22. I wonder how long they’ll make me wait to close the account and forget about this nightmare. Date today: 28th July 2022. I would not and will not recommend this “bank” to anyone..Ana242Version: 3.44

✓ Deactivated RevolutRevolut covers there erroneous actions in their terms and conditions and they restrict peoples’ money, deactivate accounts, go from 2 days to 5 days to 8 days reviews with their “experts” who read from a script and cannot do or answer any questions. Revolt is the scam they call a new bank. Ruining peoples livelihood with no just cause because it’s covered in their T&C’s! If you are going to restrict my money and or deactivate me you have a professional obligation to inform me why. Do your homework, review them well as they have done this to countless businesses and individuals. How long will you last with bouncing direct debits, phones bills, paying your employees, rent, mortgages, car bills, etc…and it will affect your credit rating! Do not open an account with them their customer service does not exist and when you really need to someone you are given a chat “bot” who repeats themselves with no assistance. Protect your money and your business by not using Revolut!.AeonsFluxVersion: 4.9

✓ ShockingSo far, shocking. They subscribe you to stuff like ’expense management’ - which it’s basically the ability to make notes on expenses with some minor frills - and charge you for it, without telling you! So money will start leaving the account about a month after you get their ’totally free’ service. Support tectonic and only on a mobile and only if you are the Indiana Jones of banking apps navigation, and can find it. Threatening messages of blocking your account part of the normal set up process, and they will tell you they have no idea what you are talking about… SO regretting choosing them..AzipharelVersion: 4.5

✓ Do not depend on this appThis app / bank is absolutely unreliable and bizarre. I started a new business and was using the app regularly for my day to day banking needs. This morning I received a totally random message saying that my app was to be closed and that I had 90 days to move my funds. This is unbelievably disrupting. I currently have invoices out to my clients with my Revolut account details. Do not use this company as your main account to start a business with..The Third DonaldVersion: 4.4.1

✓ AVOID Revolut businessIf you plan to use this as your MAIN business bank account. DO NOT USE REVOLUT. They will consistently block your account and ask for invoices, customer contracts, supplier contracts etc. That you provide repeatedly. It seems they are incapable or reviewing any of your documents that they hold on record…. They give no apology, no reason. Their customer support is automated and completely ignorant to the effects of blocking a businesses account for 24 hours let alone weeks at a time! I am 4 weeks into an account block. I have provided all information and more. To prove my business is real and legit. They have now sent me emails saying to withdraw my funds because they will close my account…… keep in mind my account has been blocked for 3 weeks. I attempt to withdraw the funds, the account is still blocked. It takes support 3 days to then inform me that they will transfer the funds to an account on my behalf. I receive another email telling me not to forget to withdraw my funds…. I chase REVOLUT support. Who with their arrogant tone, can not give me a timeframe as to when I will receive my own money. And say they have escalated it. As of writing it’s been 25 days without a business account and so far have received one court order to pay a supplier but I am unable to due to account being blocked. If you want to use this as your main business account. Please do not be so foolish as I was. They will close your business overnight, LITERALLY..Sam_ward_Version: 3.57.1

✓ Been trying to set up my business account for a month...The tech support is a complete joke. No phone number or email contact and only help that users’ can get is through live chat on the app, which is useless if you’re running into glitches with the mobile platform itself. Huge fan of neobanks in general but my customer experience with this product has been terrible so far..4eva waitingVersion: 2.32

✓ Signing up an account takes months!If you can hold out for it, Revolut has some amazing functionalities. But you will need to invest 10+ hours spread out over months to complete the application process. Still, no software or software company is perfect, and I’m happy I tried it. The staff are really nice even if they can’t solve your CS issue..GrandpuhbahVersion: 4.31

✓ Worts companyFind another company, my experience with them was horrible, the app not work properly and the customer service dont even know what they do. I was trying to solve a simple things as activating the debit card they sent me for a complete day and was never activated. They asked me to do the same thing 4 times at the moment i decide to dont waste my time any more, because if they dont know how to fix a simple problem like that one, i cant trust them my company money. Dont waste your time and find another company.ClopiVersion: 3.75

✓ Beware of this scamThis is a complete scam. I opened an account about a year ago and chose the “free” plan. I did not use the account and had not logged into the account for several months. I found out today (Sept 14) that in July my account was “upgraded” to a paid account and I was being charged $40 a month. I did not upgrade the account nor did I authorize Revolut to upgrade my account. I had not even logged into my account for several months. I contacted Revolut and their overseas customer service did not help at all. This is a scam and they should be avoided at all cost..Dan12945Version: 3.51

✓ Terrible - invasive and appalling customer servicesThis is hands down the worst banking experience I have ever had. My account only lasted a month. They started asking some very invasive questions about my transactions and when I refused to provide details for them they shut the account. I have never been asked to provide information about transactions before with any other bank be it personal or business. Fortunately having read some of the other reviews on here had already moved all of the money out of the account into a new business account. My advise would be to avoid at all costs..Egg457856Version: 3.27

✓ Very disappointed as well and finding risky to useIt’s a bit strange to read so manny comments that someone with no physical approaching and just online services playing with other people’s moneys! I suggest you 3 times to check properly before let someone to play with your money and work Better use a higher street bank or read better other providers and their reviews such Anna for example Unfortunately I was very disappointed as well from the begging so I decide to continue further with them anymore and let them to held my moneys, maybe block them for who the hell knows how long and struggle like multiple other persons to recover my work. To be avoided.Andyandkremy123Version: 1.26

✓ Run run runPlease check out their Twitter page of the amount of users who have had issues with this so-called bank closing their accounts. I can’t believe I even suggested for people to download this app lol. Run run run or else you are going to be hungry like me looking for your next meal because a horrible financial institution that outsource his customer service. I didn’t have any issues until recently when I inquired about missing funds. I came across the Twitter page and I saw that so many people had the same issue and was locked out of their accounts for six months to a year. Run run run! The made me pay €75 for a metal card and the same services thats offered with their free service. It is the same customer support nothing priority about it and you don’t actually get all the other things that it says it is included..A Great Archie GroupVersion: 2.29

✓ Buggy AFLogging into 2nd account means that the fingerprint login to the first disappears. Went down the email login method. Couldn’t remember password so I Clicked on reset password, clicked on link in email to go to reset password but took me to the reset password page again (caught in a vicious loop) When asked for the latest deposit/money in, I clicked on the dropdown of the currency and all currencies appeared behind this window meaning that I couldn’t select any currency When asked for a selfie with the date, I allowed camera however it was black and couldn’t see myself so had to guess at the selfie angle. Genuinely one of the poorest (if not THE poorest) user experience I’ve experienced. Looking to leave asap. Wouldn’t recommend..G1antyVersion: 3.18

✓ Illegal unreliable Untrustworthy Bank DO NOT TRUST WITH a centThe Worst bank. Opened a personal account then liked the app and opened a business account and what a mistake. This “Bank” is unlicensed in the UK, it’s only an E money institution. NO CS NO MANAGMENT NO PHONE NUMBERS NO COMPLAINTS TEAM NO LOCATION NOTHING!!! Avoid at alllll costtttt REVOLUT froze my business account and log me out of my business account and basically took the money for a week then had to rest the password 10 times and every time I wanted to login online on laptop and app won’t work. THEY STOLE MONEY FROM MY BUSINESS ACCOUNT AND SENT it to another bank! No explanation and still fighting with poor chat service. They gave in notice to close the account in few weeks and they still haven’t solved the problem they caused and haven’t returned the money the stole without authorisation. The worst customer service team and worst complaint team. All they do is copy paste generic text and apologies but will never ever ever solve your problem and will waste your time. The matter will be escalated and be taking to the FCA, the UK police and be reported to UK national fraud department..Mrme214Version: 3.36

✓ Shocking customer service / littered with bugsGreat in principle. Worked well for first few months until you hit your first snag. Customer support is only by chat. Chat takes hours to days and is canned responses that don’t ever seem to solve (or understand) the query. Several of the team had real struggles with something as basic as getting their expense cards setup. Then the really crazy bit - account closed suddenly and without warning or explanation. We are as low risk and mainstream of a business as it gets. Can’t get through to anyone. Glad we only had this as a secondary account and kept our main business bank account with a high street bank. The utter lack of any customer empathy or customer service is truly unique to revolut..Vkr175Version: 1.24

✓ Continuous pending business information | useless VA’sI was impressed with the array of features this company had to offer. However the KYC checks are a little absurd. We cannot use our business banking as they continuously ask for updates of information - which I am constantly providing. They ask for government correspondence that isn’t from HMRC or Companies House, so I uploaded a letter with the correct business name and address that is associated with the account - that is from the U.K. IPO. However it seems that their Virtual assistants, think all government correspondence falls under companies house. I can’t deposit money into the account and use it for payments. It’s useless… checks take forever, there are no notifications to let you know if the checks are pending or have been completed. When they ask for Information, they also ask for your ‘business bank account’ statements - but we are a start-up, this was supposed to be the first bank we used. Super annoying - Monzo has a much better UX/UI..Chief Eating OfficerVersion: 3.41

✓ Bad customer serviceOur business account was closed and the statements filed they sent to me via email and told me I could access it using date of birth of the account holder isn’t working. There is practically no way to reach support since the account is closed. We need to access our account statements 🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️.Adp5197Version: 4.6

✓ Absolute incompetenceIf I could leave a zero star review I would. This company was “unable to verify my identity” for my sole proprietorship even though I provided both my passport and my SSN. The on boarding process was confusing and while the customer service agent was polite, he was clueless as to how his own process worked and kept directing me to look for links/buttons that didn’t exist. I wasted two hours trying patiently to provide the requested information to no avail. If this company can’t get their own on boarding/ customer identification process to work I wouldn’t trust them with my money. I ultimately cancelled my application and took my business elsewhere. I recommend you don’t wait your time..DellarbyVersion: 2.51

✓ Worst Customer Service in history!They should lay off and replace every member of customer service at this bank. How these people are in business still is beyond me. Absolutely the worst customer service in the history of business..Rick harrison underwoodVersion: 2.38

✓ Account closed without warning or explanationDo not use unless you’re prepared to have your account eventually closed with no warning or explanation.C.ostmoVersion: 3.48

✓ WASTE OF TIME, bad applicationLet me outline a couple reasons why Revolut is so bad: 1. The UX/UI is horrible, I’m having to click 7/8x before I can actually perform an action. It’s competitors i.e. monzo takes 2 clicks 2. If you have a business account and a personal account, guess what, something of unique info has to be different, so if you’re a sole trader, and you’re using the same home address, you’re now UNABLE TO USE the business account you’ve just created. “Something has to be different I.e. add a middle name or address” 🤦🏽‍♂️ a bit stupid because I don’t have a middle name + the address I provide HAS TO BE ONE where you reside/work from which is not always the case for sole traders. Which means the business account you’ve just created...you can’t add money...you can’t make transactions etc. 3. Customer support isn’t helpful, I was going around in circles trying to ask for help on how to perform an action (send international payments) / add money to account, and it takes them a LONG TIME TO RESPOND. 9 times out of 10 you’ll be told that they’re looking into it, and then they disappear for 15/20 min. I’d you don’t respond within 2/3 minutes of getting a response from them, the chat ends 🙃 Overall, it’s not a user friends app, it’s not clear at all, technical limitations from THEIR SIDE means other sole traders like myself can not make use of the business account due to previously having a current account with revolut. Don’t waste your time on this :).The Life of BakoVersion: 2.42

✓ Amazing app if you never got scammedI have been using my Revolut account for a while and I have done numerous transactions without any issues. However, last week I got scammed and lost roughly 600£. I have reported the issue to the local authorities and messaged the support team in order to get some help. Have been a week and looks like no one is taking care of it… Every time I tried to talk with a member of the support team, no one knows what is going on… All they say is that they are investigating and to read my email ( I haven’t received any email for Revolut so far) Just stay safe out there and keep your money safe. Revolut is without a doubt a good banking for a small businesses but they don’t care if you lose your money or not. This was 600£ down the drain, i don’t wanna imagine what would have happened if it was 2/3k… They would probably ignore my messages. A small update: They came back to me saying, they determined that the charges couldn’t have be done without my unintentional negligence. So, in other words I got robbed and also accused of robbing myself… Just be careful with your money because Revolut won’t give you back and will accuse you of doing it in order to don’t refund the amount stolen. In order word this app it’s a joke..HahxhdhdbsnsVersion: 3.70.1

✓ Used to be good, now it’s not.I’ve been a customer since 2015 and investor in Revolut since 2017. I was a big believe and advocate for the longest time. Love what they’re trying to do. Unfortunately, I’ve had a lackluster experience in the past 2-3 years with support and account usage that I would no longer suggest then further. I dreamed of a world where Revolut was the main banking option, but don’t see that possible and will no longer recommend them to others..Ex-Google Maps UserVersion: 4.0

✓ Opening account can take weeks if not monthsThey treat smaller accounts like peasants. Going through KYC after you’ve provided all the information can take weeks, if not months. Customer support agents keep giving you vague answers about the timelines. If you don't upgrade to the enterprise plan, there is no hope of getting your account approved in a reasonable time. Better off banking with your local provider..Mindful ReviewsVersion: 3.83

✓ No receipt uploadIt doesn’t look like it’s possible to upload receipts to transactions. Very critical requirement for a business account.Ben LeedsVersion: 1.0

✓ Unforgivable customer serviceI had revolut personal and business metal plan account since it’s first days. Even though there were teething problems at start I have signed up all of my family and friends to it. This month I have sent money to a member of my family. After keeping account blocked for over a month, no apology or explanation for the delay, even though we have submitted all the relevant documents requested for another flagged random check. Live chat that was suppose to be available to a metal plan holders 24/7 was answered after 2-3 days wait with another excuse. We have now read that there is a trouble with wire card and all banks attached to it . I just wish they could’ve been honest with us and notified us about problems and delays. One of my friends received a notification from his bank about possible disruption. It is very easy to get new customers but keeping them is another matter. I am now closing all my accounts with Revolut and advising all of my friends and family to do the same..L. UKVersion: 2.10

✓ 5 hours with customer service to update phone numberNo ability to talk with someone on the phone. Hard to find the chat app for help. I just spent 5 hours on the chat trying to update a simple item. Revolut does not value their clients time..T_O_BruceVersion: 3.51

✓ Can’t login for 3 days while travelling!I went to Barcelona recently and have already returned to London, but when I try to log in, the app issues a an email link for verification which gives correct device, IP and date, but wrong location!! It says Spain, but I am in London!! And obviously the “confirm” button in email gives error message and doesn’t let me in!! Please fix it as soon as possible!! I wouldn’t mind giving Revolut app location tracking privileges but there is no such option in setting either!! So it probably just uses the location from the last log in which was in Spain! Horrible app development! Already reinstalled the app 3 times and cleared all possible data.Nik KhdVersion: 2.56

✓ Absolute SHAMBLES!Spent a week setting up the account - sending so much information and working with the account t manager to set everything up. Achieved acceptance quickly - transferred money into the account and prepared to move my business over from another bank. My business has been trading for 7 years with no debt. Then everything changed. They refused a merchant account despite sending them 12 months of existing merchant invoices showing ZERO refunds. Then they emailed me to say they were closing my account as they didn’t like art as a business sector. Completely ridiculous and a huge waste of time. AVOID AT ALL COSTS..Sjc66Version: 3.83

✓ At first it will be all good then it will hit youI had a personal account which I upgraded to the paid version. Had a decent experience except for the fact that the customer services take ages to reply and takes days to get anything done. I thought ok let’s give it a try with my business accounts. What a mistake. At first it seemed ok but after a while they started asking for proof of this and that which I provided they then went to extremes asking for thing that did not have anything to do with the business again which I provided. Everything went on fine and then for no reason they held all the money in my account. When I tried to contact them to ask them why I received automated responses and no resolution. It took me forever and to try and get my funds released and they just did not care that they had damaged my business and I had lost over half of my revenue. They are a bunch of cowboys with a smart looking app. Do yourself a favor stay away..Freedom from notificationsVersion: 2.0

✓ Business app not workingUnlike Revolut personal app, their business app is awful, all our employees have issues with their cards, identity checks has been done several times, it gets verified but then disappears and ask for identity over again, and it has frozen in that verification stage therefore the card info shows as blank, technically useless, the support team is not helping at all with no clear answer, no answer in fact, just repeating it takes times- verification has been taken weeks for all of our team members despite "10 minute" estimation on the app. This has caused so much frustration and complications as payments can't go through, and the sad part is that there is no help or explanation what so ever-.Yellow#09Version: 2.29

✓ Do not open company account hereI open company account, I start work and o have big amount of transactions, in 2 week there are block my account and hold my money more then one month, I send message to support, there are tell me we work on it, and do not tell me why there are block. I made complains there do not replay to me..Alex and vitVersion: 4.13

✓ PointlessThe App is pointless since creating an account is not available In my country, waste of data.B_C_83Version: 3.48

✓ They wont cover if your money gets stolenI got more than 140 transactions within 7 hous at mid night total of $4500I contacted customer support in the morning l, they said the transactions were still pending that the system would cancel it, the transactions never got cancelled, now they said those transactions were not fraudulent, the transaction were made from a merchant called Cosmote, all google reviews says that company steal peoples money from their bank. Just make sure to keep the least amount of money in revolut because if your money gets stolen they will not cover for it, complete disappointing..Albert d johnVersion: 3.60

✓ Shocking customer Service.Was notified on their message system that they had decided to close our business account, no reason given, just thanks but clear your funds and go. So I obviously asked for the reason why, especially as we had just gone to great lengths in transferring and setting the account up along with five foreign currency accounts to handle our import payments across the world. Three weeks of complete nonsense from Revolut so far. Cut and paste replies, nothing personal or remotely human at all. Every reply has dodged the actual question : WHY ARE YOU CLOSING OUR ACCOUNT????? Revolut: “Sorry but we cannot tell you why” Completely disgraceful treatment for a multi-million dollar business account holder..SteveMadVersion: 2.6

✓ Worst corporate bank EVERRevolut for business is absolutely dangerous to use if you are a business. The can unilaterally freeze your account and hold your funds for as long as they like. You cannot speak to anyone but can have a series of inane bot text conversations which tell you absolutely nothing. They won’t provide a legal contact if you ask, so your lawyers cannot help you much. Your money is basically theirs…they simply refer you to their GT&Cs if you protest. PLEASE be very very careful if you use them!!! The are the absolute worst..Rothy13Version: 3.45

✓ UselessAnother useless bank without customer support..Inspgadget2Version: 3.83

✓ Awful bank + awful app, I’ve deleted my accountRevolut bank is absolutely terrible, in the 2 months I’ve had it I’ve only had issues and never managed to use my card. There were issues when doing payments with Apple Pay, issues doing payments online (they need to be approved in the app but we got the request for approval like 1 out of 5 attempts and it still didn’t work) The app itself is absolutely not intuitive, it seems that it tries to sell you services and upgrades at every corner instead of focusing on giving you access to your bank account After dealing with their unresponsive customer service for a month I opened an account with another company, and have been trying to close my Revolut account for the past month, which should finally be done soon In the app itself it asked me to write a review, and the 2 times I tried to do it clicking on the “I do not like the app” option, there was a “mysterious” error, and it didn’t let me, which I think is why it has so many positive reviews as it doesn’t let you post negative ones from their app. This was such a nightmare experience that I felt it was important to come on the AppStore to share my honest review. I’ve had an online only bank for 2 years (another bank) and never had any issues, so I genuinely don’t understand how Revolut is so bad in comparison.Bianca MularoniVersion: 2.57

✓ Warning, they lock you out of your accountIt’s an absolutely disgusting service, they lock you out your account without notice. Claiming regulatory checks. We’ve got bills to pay. We have Rent due to pay, we have staff wages to pay, and they’ve locked me out my account for two days now. I’m getting nowhere with customer service, no manager to speak to. There’s nobody to contact on the phone. They do not appreciate the urgency of getting it resolved. Locking small businesses out of their funds is criminal. They have done this 3 times now and expect you to jump through hoops when you’ve got a business to run. Contacting the financial ombudsman for certain this time. 3 times in the last 2 months. Had the account since oct 2022 and now we are growing they are trying to hinder us every step. They do not care or appreciate running a small business..CheethVersion: 4.11

✓ Avoid Revolut businessAvoid Revolut business as they reverted a payment over 250k usd after they kept it pending for one week for security check and after we provided documents required by the idiot team and after we submitted the shipping for the client and (invoice -tax and customer documents) they approved the transaction and reverted to client and I lost the money and the goods .and the only think I got it was (sorry ) bear in your mind that Revolut will restrict your account and hold your money for no reason too and no contact number to talk with .avoid them or you will be regretted and your business will fall down.Hamodi333Version: 3.41

✓ Makes you sign up, send ID then tells you not availableIf this is not available in peoples countries, the app should say so art the point when the country is selected. Not make you go through all the extra ID checks and hoops and then after tell you “Sorry, not available” I consider it a security risk to provide ID when it’s not required so am not happy about this. I suggest they change the app to abort at the point of country selection..-amateur hour-Version: 3.85.2

Revolut Business works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Revolut Business.