PrizePicks - Fantasy Game App Negative ReviewsSidePrize, LLC

PrizePicks - Fantasy Game Negative Reviews

4.82895 star

Total 2 Negative Reviews

PrizePicks - Fantasy Game App Complaints & User Negative Comments 2023

PrizePicks - Fantasy Game app received 2 complaints, negative comments and reviews by users. Have you ever had a bad experience using PrizePicks - Fantasy Game? Can you share your negative thoughts about prizepicks - fantasy game?

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PrizePicks - Fantasy Game for Negative User Reviews

Never had a problem til this weekI loved prize picks. Loved every bit of it, but trying to get through to their support people is awful. I tried to change my email because for some reason I my email stopped receiving emails from them. Prize picks would say they sent an email, but I would never receive one. I assumed prize picks wasn’t messing up so I contacted my email first, they said there isn’t anyway you’re not receiving them unless they’re not sending it. So I contacted prize picks and asked if they could just change my email. (It says on their app to change email all that is needed is picture of you with ID) So I ask them to change it, they said they can’t change it, I said hmm weird because it said I can change it on the app but whatever, just find a way to send me an email. Well they still couldn’t get an email to send to it, and then about half an hour with talking with the rep, MY ACCOUNT GOT LOGGED OUT. And for some reason the password I used the whole time with my account didn’t work. So now I had a problem because I had a ton of money on the app and I can’t even access my account. So I contact support again, and they still wouldn’t change my email, and since I couldn’t recover emails from them, they say I’m out of luck and can’t access my account because I can’t get a recover password email, because my dang email won’t get any email from them. Just so annoying..Version: 7.4.0

Great! But Needs a little tweekingI really do love this app for the most part. The only thing that is very disappointing is that depending on the bet the statistics aren’t kept up in real time. For instance, my Bryce Harper bet was that he would have more than 1.5 Hits+Runs+RBI’s. As the game proceeded he got a hit and a run but my tracker never kept up and it showed zero the whole time until after the game. Where as my Jimmy Garoppolo pick was he would throw less than 242 yds. This tracker was kept up with this bet in real time. And it doesn’t matter the sport. Sometimes the tracker keeps up and sometimes it doesn’t. Real time tracking should be the practice FOR ALL BETS. Also, if you do combo bets that the players play on different days, the tracker doesn’t show you how close you are to your bet after the first player finishes. You have to wait until both players are done to get your final tally. This wasn’t just this round of bets, this situation has been the case since I’ve started. Some kept up in real time and others you have to wait until the end for it to refresh. So when betting I’m checking other websites and such to see where I am standing in regards to the bet. It would be just better if I only had to check the PrizePicks app. This would be the perfect site if not for these little details..Version: 10.4.3

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