Home Fitness Coach: FitCoach Negative Reviews

Home Fitness Coach: FitCoach App Complaints & User Negative Comments 2024

Home Fitness Coach: FitCoach app received 177 complaints, negative comments and reviews by users. Have you ever had a bad experience using Home Fitness Coach: FitCoach? Can you share your negative thoughts about home fitness coach: fitcoach?

Home Fitness Coach: FitCoach for Negative User Reviews

✓ Paid. They got asked to buy more stuff.It’s a rip off. You pay for a subscription then get told to fully benefit you need to buy more features. I had to log in to realise I was going to be asked for more money. They should tell you this BEFORE buying it. Now I’ll no doubt be charged the 3 month subscription even though I won’t be using it. This kind of underhanded salesmanship is very poor. I suggest you stay away from this app..Dom2012Version: 4.9.0

✓ Idk, it’s okSo I would like to start off with this is not really a scam. A lot of these reviews say this is a scam but it’s not really. This app is just a simple and easy way to show what you you should be doing for the day. Do I think 19 usd a month is a bit much, yes but is it a scam, no. In the end I have just cancelled the monthly payments cus the app feels unnecessary, I just need better self control. Plus there are free apps that are better..Isaac’s reviewsVersion: 6.4.0

✓ SubscriptionI paid for one year subscription 2 weeks ago. The app is now asking me to sign in again and purchase another subscription. I cannot seem to find a contact to help me restore the app without having to pay twice :(.PiscesxxxVersion: 2.1.5

✓ Workout content unavailable since 7.50!!!DISAPPOINTING! Since the 7.50 update, I am finding that at least one workout shows as content unavailable when I select it, on an almost daily basis. This completely derails the object of purchasing a subscription for the app (to have a regular programme of workouts, of varying disciplines, available in a daily schedule) and I am seriously considering cancelling. There has been no action to resolve my issues, despite providing information to the support team, clearing down the app cache multiple times (the only advice available regards issues of this nature) and reinstalling the app..JandemmaVersion: 7.6.0

✓ Don’t subscribeApp and it’s plans are not fit for purpose. Wish I read all the reviews before downloading and being charged. Refusing a refund instead offering lifetime access . What a joke. Update - developers response is not very helpful, judging by all other reviews on here & Trust Pilot , it’s clear terms and conditions ARE MISLEADING and not clear not just for myself but also for bunch of others! Refusing refunds but offering lifetime access to the app which, I repeat, is not fit for purpose..Marta1085Version: 5.3.1

✓ There must be better out there for the priceExercise videos are best thing about this app. The app doesn’t seem to save changes. You can’t see your weight goal, only current weight. There no help or information about how it works or what it means. Meal plan is confusing, says goal is 2000 per day but then meals only add up to about 500, which is not sustainable. So 5 days in I would say it’s not very good and would not recommend this. Even contacted the support service and although got a response they only answered one question and have seen on a number of responses (including mine) about having to resubscribe because it’s lost you. Am hoping there aren’t any issues when I cancel my subscription at the end of April. Definitely disappointed ☹️.T bolton araVersion: 4.8.1

✓ False advertising, theft.Was offered a free 7day trial. found out i was charged for 20$ when i started the trial today..LeahjbuddVersion: 1.4.5

✓ This is a ScamThis is an absolute scam. I have somewhat subscribed for a trial then I had serious health issues and never been able to see what comes in or out from my bank account. I have finally been able to contact them to cancel the subscription after months. However, the scam is you would never be able to find them on your emails or correspondences anywhere as Fit-coach as they use another name of Fasteasy or something. They also didn't accept my excuse to get a refund although I have shared my private and confidential doctor reports. Do not use them and dont fall into this scam.FdangerbVersion: 8.8.0

✓ Meal plan errorI have only signed up via Facebook. I was under the impression that it sets up a plan based on the information you give. I’m having to do my own plan…… Also when I click on the meals tab it say unable to load try again same with the meal plan it just keeps saying unable to download server error. I also clicked on the exercises to view them and now I can’t re click on them to complete them as it’s already marked as completed 🤦‍♀️ So far I’m not impressed..Frantastic77Version: 4.3.2

✓ ScamI subscribed for the 3 months on their website and authorised that transaction. It then gave me options for “extras” which came to a total of $27. While I clicked the “skip” button on the options to buy these, it still charged my card without asking for another confirmation. There was no option to cancel these charges and I contacted customer service and although I clearly stated that these were unauthorised transactions, they refused to refund me. The initial subscription payment I understand why they couldn’t refund me in accordance to their policy however 2 charges resulting in an issue with their website should be able to be refunded when requested. I emailed straight away, did not use said “extras” and they have still refused. I will be lodging a dispute with my bank..FitwarmongerfromearlvilleVersion: 8.0.0

✓ Total scam. Don’t touch this appTheir guarantees are fake. They make it impossible to cancel on the app. They have no care for their customers. They claim to send invoices but don’t. Fraudulent.AnMaAshVersion: 4.6.2

✓ Only free to download NOT TO USE!This app is only free to download its very stupid because some of us don’t have that kind of money for a app that might not even work, the app is only free to download as one you answer the questions you a forced into paying the subscription before you can access ANYTHING don’t wait your time downloading just find a better app trust me.Yazzie.sVersion: 4.5.1

✓ Worst working out app of all times !Whoa, it’s 2023 and it’s hard to believe that paid apps come with totally incredible glitches that instead of motivating people to truly work out end uo being a waste of time and energy. Even 2000’s aerobics dvd’s will be more coherent and useful than fitcoach. also, they DO NOT honor their customer satisfaction and guarantee and it’s been over 2 months that i’ve been trying to get my money back as i have found this app very complicated and non sensical to use. save yourself the time and money. **** UPDATE: hilarious and quite offensive how they pretend to be following up these issues. No, by replying here in a forced and dishonest polite way you guys are actually not solving the issue. I obviously contacted your incompetent team and after 15 emails i decided to report this directly to my bank as none of you truly LISTENED my concerns and had a way to solve and mend. absolutely not interested in dealing with this anymore again. what a greatest disappointment having a “health” app playing with the mental health and stability of their clients..ValechinaVersion: 6.4.0

✓ Absolute scamDon’t use this app. It has a very poor set of exercises and the dietary information is ridiculous. I cancelled my membership per the app but it continues to charge my bank account. It is obviously designed to get people to join, but has no interest in helping people. It is just designed to scam money..WGarnierVersion: 7.4.1

✓ Fit coach playing a percentage game when it comes to subscriptions!!For all you new members that think they are signing for one month be aware that you find the auto renew And turn off immediately !!!! The company is playing a percentages game whereas you will not notice until the money has gone from your account! As far as customer support they do not want to know they just want your money !!! There are hundreds of legitimate companies that take an interest in their customers be sure to look around before signing up to this one !!!.Unscrupulous scamVersion: 6.5.0

✓ Not Worth the 💸I purchased this app about 2 months ago and it's been a waste of my money. It constantly locks up on my phone, even after I've uninstalled it and reinstalled plus it won't load nor can I use on my Apple Watch Series 8, even through I've redone all those steps again and again. So please tell me why I've spent this money for an app that I can barely use?!?! And when I can use it, it asks me for even more money for other workouts?? Are you serious???? I've already paid you for this, why do I have to pay more money for additional workouts?? Makes no sense and is a total waste of my money!! Honestly wish I could just get my $ back at this point and be done with it!!! My recommendation is- Do Not Get This App unless you are prepared to pay close to $100 for the app & workouts!! And it's not worth it since it wants you to pay for more!!!.RedneckyankeegirlVersion: 7.1.0

✓ DisappointedI was super excited hoping for it to work as a young person that’s overweight and hates their body and is super uncomfortable in their body and has a hard time keeping track of weight loss, weight gain, and health in general. Looking at the whole beginning test thing to see where your at was promising but when I got to the end and saw I had to pay for a monthly subscription I was devastated because the only money I get is a small weekly allowance from my parents that’s used for other things I would’ve been fine if they did extra things you would pay for in the app but a monthly subscription right after the test was just disappointing and annoying I understand since it’s a free app that it needs to get money somehow but they very well could've done it where you pay for extra plans. But this made me really sad to see because it’s so hard to find good weight loss apps and I can’t even figure out if this one was good or not 😕.EmerysHoneyBeeVersion: 4.8.1

✓ Still waiting….I am confident this app content is helpful based on the reviews I see. My negative review has to do with how they conduct their business which I believe lacks customer responsiveness, integrity, and fairness. I had a subscription that I did not use, and the renewals are on auto renewal. I received an email of my auto renewal, and immediately went to cancel the subscription, and following the process given to contact the app owners sent an email to their support as well as a message within the app requesting a refund of the money just charged me for the next three months of use, which I was not going to be using. I received an auto reply saying customer support was busy and would get back to me on my email, as well as a separate “sorry to see you go” message. I’ve seen no response to my request for a refund, and I’ve sent another message, and still 12 days later no response. Since this app is not through Apple, but directly with Fit Coach, you have no assistance with customer service nonresponsiveness, or issues with integrity of fair business practices. My lesson is you should be wary with allowing this Fit Coach business to process your money based on my experience..JM0691Version: 9.8.1

✓ Read please it’s a scamThey lie to you and say it’s a free trail and just sign up for three months. They never let you know that it’s a automatic renewal. You realize they have taken your money you try to unsubscribe but can not find it in your subscriptions, you have to then go to there website to do so. Then you contact them through email to ask for a refund they tell you no and that is is apple fault contact them. Do not get stay away..MadHouzeVersion: 8.0.0

✓ Bad trainingI choose a training for my age group and lifestyle. (45+, light exercise) everyday i kept having a training that was for a bodybuilder. I’ve tried but couldn’t change the training routine..Luis_LondonVersion: 8.9.0

✓ Please be careful and read the small printI didn’t have a chance to use this workout program. I signed on under a discounted rate for a month. It started right away on a day I couldn’t use it and wouldn’t let me go back to start from day one. I decided it probably wasn’t the program for me. I didn’t realize however that it had signed me up for a monthly subscription. I was charged for the next month at double the price. I wasn’t given a heads up that the subscription was about to continue at a higher rate and instead was account was charged. When I emailed customer service stating that I wasn’t able to use this program and could they please refund the new month that was charged as I was unaware the subscription was continuing…they absolutely refused to give me my money back. And are still refusing. Please make sure you are aware that you are signing up for a subscription program and that after the introductory rate, the price will go up! Absolutely terrible customer service!.Nickname.mbVersion: 4.9.1

✓ Beware and read the small printI signed up for this app three months ago through a half price special trail. The app is fine for fitness exercises but it’s not for me. I barely used it and cut my losses. The app is difficult to set up and sometimes the app takes forever to load. Three months later they charge me out of the blue another 3 months subscription, which costs over $80 AUD. I immediately canceled the subscription and asked for a refund. But they refuse..Anjuschka_no1Version: 9.5.1

✓ Not even a free trialI don’t buy apps if I don’t get to test drive them first. Bad decision on your part. How do you spect people to just spend that kind of money with out any sort of test drive what so ever..Sweethang36cVersion: 7.3.0

✓ Just after your money .No customer service , I never used the app as Im unwell and thought I had cancelled. However a significant amount of money left my account with no warning that the subscription was going to renew . I contacted them immediately (5 mins) but they said it was to late . So I have got to pay for another 3 months . I agree it’s my mistake but other apps warn you when subscription end, and do allow a cooling of period . Avoid ..Sedi001Version: 8.5.0

✓ Avoid usingWhile the program seems reasonable, it comes across as more of a scam than a helpful fitness tool. They charge on a subscription basis despite not making this clear, and make it extremely difficult to terminate payments..Howzat?Version: 7.7.0

✓ MisleadingThe advertisement showed predominantly wall, Pilates, and that was what I was expecting. I am not interested in cardio or strength training, nor am I interested in looking at recipes that are marked as hard, when the recipe itself is a simple salad with hard boiled egg, and avocado on top. I am very unhappy, and I would prefer to get my money back..GdihsbtVersion: 7.9.0

✓ Recent changes are terribleEarlier versions let you customize your routines. Now the app forces me to chose garbage routines that I cant change. I dont want cardio!!!! I can cardio by freaking walking..Mr allreviewsbelongusVersion: 9.2.0

✓ CancellationI can’t cancel it.NztetecaVersion: 5.2.1

✓ Do not buy this app!!!OMG please do your research before purchasing the app and program. My program did not work with app. I asked for refund and after 2 days they are still refusing. I’ve left it with Pay pal to sort but this company just has a bunch of people emailing all sorts of instructions on how to fix the problem. I’ve totally lost interest and any confidence with the whole platform. Don’t waste your money….Jo Jo 2202Version: 4.6.1

✓ Waste of money SCAM!I signed up as I wanted to start to eat healthy and know what to do with my working out. I bought the yearly subscription and hove cancelled it only 2 weeks in. Disgraceful app I have not only just lost around £60 but I have gained no extra knowledge other than I should eat roasted nuts or avocado on toast every morning. When subscribing it says that ‘if you click continue and open the app in any way then there is no refund’ this is your only and first warning that this is a SCAM! DO NOT PURCHASE!!.Ollie currieVersion: 6.2.0

✓ False advertisingWhen you download, you are asked to pay for a subscription. Once you do that, they then tell you that the plans are not included and that you have to pay extra for that. So you will pay a subscription for the same workout plans that they post on Instagram for free. The meal plan is a joke too. Completely useless. This app is a total waste of money. This is the problem with apps like this is that they could work but the companies making them are just too greedy and ask for too much money up front. Iv cancelled the subscription and will delete the app. Thanks for nothing..KkkkkkyyyyyllllleeeeeVersion: 5.0.1

✓ Don’t believe the reviewsReading the reviews I purchased a plan, but this app doesn’t meet any expectations, it only offers lots of more paid activities and services inside. Pay extra for this £30, for that £30, absolutely useless and boring. I asked for my refund in 5-10 minutes after purchasing, but as they replied they DON’T REFUND ANY TRANSACTIONS. So think twice before doing any transaction, you’ll never get your money back. Update: above is written after contacting your team, who said they won’t refund anything at all at any circumstance. Shortly, what’s gone is gone!!.Client1111Version: 5.8.0

✓ Rip off and not worth the moneyDiet plans is horrible for someone who has high cholesterol. Exercises are almost impossible for a beginner. This app is a rip off.Mommy0510Version: 9.7.1

✓ DisappointingI wasn’t impressed with the content at all. It’s just a range of pre-loaded work out videos not available as desk top version either. The food element is also really poor - three recipes per day chosen for you (all were high carbs) you couldn’t choose your own. There are much better apps out there for food tracking. Mentions money back but was refused a refund so think carefully before purchasing. *** since posting this they have replied to my review telling me to claim a refund. Already tried that and you told me no!!!.Hems40Version: 5.2.2

✓ Only free to download NOT useOnly free to download the app as you are forced into a paid subscription before you can access ANYTHING. Very deceptive advertising as there is no ‘free trial’. You WILL be charged immediately for using the app. No one will waste their data downloading an app that they are then forced to pay just to access. Why would I pay $50 a year for an app that I can’t even view first. This might be a good app but I will never know as I refuse to be forced into a paid subscription before having an opportunity to see let alone experience its pros & cons. In your response to EVERY negative review, you state that their is a FREE TRIAL PERIOD. It needs to be made clear that you DON’T offer a free trial. The devil is in the details, definitely applies to your deceptive business practices..NaiilsVersion: 2.1.1

✓ OuchCharged me without the ability to cancel.Jt23908Version: 7.9.0

✓ The most expensive « free » subscription I never seenI subscribed to the « free » month but was charged two times for around $80. They doesn’t want to refund me and I read that I’m not the only one charged without my consent. It’s a SCAM. Be aware!.Monko007Version: 7.1.0

✓ Ok at bestDisclaimer: The developer refused to issue me a refund. I have been using the app for two weeks, I was not really enjoying it, and I found it to be buggy. Several times and exercise would not load, and once the timer froze while I was doing a FaceTime exercise, so I didn’t even realize it for privacy 30+ seconds. I had not taken any screenshots of the issues, and because their policy states that use of the app must be “impossible“ that I did not qualify for the refund. I got this app to hopefully supplement another app I use and love with strength exercises, but the experience was just low budget and unsatisfying. Pros: - variety of exercise groups: strength, cardio, stretching, yoga, etc - groupings are typically short, so easy to fit in to your schedule throughout the day - decent strength exercises (body weight) Cons: - as noted, app was buggy - felt low budget: app is essentially iPhone only, so even if you use it on an iPad, it’ll look like you’re on your iPhone; videos aren’t super crisp, not always easy to understand the exercises - super cheesy words of encouragement spouted at you in a robotic voice with no option to turn it off that I could find Recommendation: Down Dog HIIT. Very customizable, feels super high quality. It’s my go to..ChipaclesVersion: 5.2.1

✓ The only way to communicateWarning to others that make any in app purchases. I paid for a one time fee—not subscribed—and after the 3 month period they tried to charge me again. I didn’t really get anything more out of this app than my own schedule and gym membership. Figuring they “accidentally” tried to charge my card (they came up as a fraud alert) I went to the app to cancel. Well, too bad, you can’t. Can’t from their app. Can’t from a website. Heck, you can’t even find a “comments or questions” area. After digging a little further I found that I am far from the only person this has happened to. So yeah, I have to communicate through a 1 star review and I just got off the phone with my bank. Cancelled my debit card. My bank considers this company as predatory and that’s why the fraud alert came up. Feel free to reply and explain how we are to navigate through your mess of a program. Thanks but no thanks..Abboe9Version: 5.5.0

✓ Odd meal plans.The meal plans/recipes need some work. On one day it had me having Salad Cream for dinner. On another day it had me having choc dipped tangerine segments for dinner. Or only asparagus..Aen1381Version: 4.6.1

✓ Fraud - Cheating customersThe app kept showing me $15 till I reached the payment page but they deducted $30 from my account. I raised a complaint stating I haven’t used the services at all - so cancel my subscription and pay me back my full amount to which they canceled my subscription but informed me the money cannot be refunded. This outright fraudulent.Dm2801Version: 5.1.0

✓ It’s okSo the app seems fine, but there are plenty things I would change about it. +I like that the step count links to my fit bit app + so far the workouts have been good - you have to choose ‘basic equipment’ or nothing. I have some kettlebells and long bands but I don’t have a foam roller or the tube bands. But I can’t take those exercises out my workout - as far as I can see, the fasting has to end at 9. What if I want to start earlier and finish earlier due to my schedule? - the meals are bordering on the insane! So I’ve to have a bowl of fruit for dinner? Or a plate of green beans? I’ve to make a tiramisu for breakfast? …. Computer generated insane..Lloth54Version: 8.4.0

✓ Total scam! Beware!Their refund policy is non-existstant. I tried to cancel on the first day, realizing this app was useless. Not a chance. And they will still keep trying to charge you for future subscriptions. I will be reporting them to Better Business Bureau..MuvoMediaVersion: 8.2.0

✓ ScamAttention everyone don’t bother to get this app If u got too much of spare money then u can join it cause they will rip u off in different way plus I signed up for the app and paid 1 year subscription I tried it but I didn’t like it so I emailed them saying I want to cancel my subscription they r very much happy to cancel my membership but they don’t want to give me a refund and I have used the app only for 2-3 weeks I have back n forth emails with them so again don’t bother to join this app they r jus here to rob u.Saf darVersion: 6.6.0

✓ Impossible to cancelThis subscription is impossible to cancel. There is nowhere to contact. It doesn’t show up in “my subscriptions” on my phone. Do not recommend.Babe0213Version: 4.6.1

✓ No middle ground optionI was enjoying this app until now, as the app no longer offers me a ‘tone and general fitness option’ in the settings, it only offers me weight loss or muscle gain programmes, neither of these interest me I just want a general fitness option with stretching and tone exercises..MatterwhoVersion: 9.3.2

✓ MONEY REFUND . HORRIBLE APP.HORRIBLE JUST HORRIBLE ‼️ Me being a teenage girl , I subscribed for one month since I wanted to be more active, I cancelled my subscription at the end of the month even though I had only used the app probably around 4 times, since I had also decided to make my own workout schedule and workout at school. I also deleted the app.‼️‼️ I HAD ORIGINALLY PAID 25$ for a one month but ITS CHARGED ME FOR 3 MONTHS . RIDICULOUS JUST RIDICULOUS. ‼️‼️.MooremoviepapaVersion: 7.2.0

✓ Fraud!This app is charging my account monthly even after deleting it. It stated it was free but is now charging my bank account without permission. It doesn’t even show in my payment history anything was changed to my account but my bank is showing differently. I have no way of cancelling it and nothing showing on my Apple payment history. I tried to contact them through the app but it will not allow me to send the email. This is a scam and I am reporting it as fraud to both my bank and to Apple! Do not download!!.Staceyhall88Version: 4.7.0

✓ Horrible workouts! Don’t waste your money!I would give them a 0 if I could. First off, the workouts are by far the worse workouts and beyond boring. Some movements I can’t even comprehend what the think it will do for anyone. Second, if you’re thinking about purchasing a month to try it out DON’T! They don’t clearly state that it’s auto renewal they promote it as though you are only purchasing one month and you can come back and purchase more months, however, apparently on the very bottom of the plan options in small writing it says it’s an auto renewal plan. This information should be presented when purchasing the plan, not hidden hoping people won’t see. I stopped using the app two weeks after trying it because it was horrible now I am charged for a second month and they refuse to refund me! Don’t waste your money!.Princess893648937Version: 5.2.1

✓ Navigation of App is very hardVery hard to navigate..Patti7721Version: 6.5.0

✓ Not tried workouts yet but menu plans are 🤢Not tried workout plans yet but not found one meal on menu plans that I actually like and would eat! Think it’s giving me like 600 calories a day which is not attainable or safe for the 3 months it’s recommending. It’s not give me option to lose weight over a chosen longer period its given me lose 3st in a month living on next to nothing 🤯 won’t be renewing.Stell8710Version: 5.7.1

✓ Paiement non vouluUn abonnement de trois mois à été débité de mon compte PayPal sans que j’aie demandé à m’abonner. Fraude possible..Dan’loVersion: 9.4.1

✓ No way to cancelThey keep billing you, and there is no way to cancel on the app or website..Proud palestanian!Version: 4.5.1

✓ A total scam! Would give zero stars if I could.They use generic exercise advice which is available online for free. When I asked for a refund I was told they have a no refund policy. However if you cancel your subscription and ask for a refund you will be offered lifetime access to the app for free! Maybe people should give that a try? Avoid at all cost..XdryyuiopVersion: 6.2.0

✓ Rip offHonestly don’t bother, it isn’t free it isn’t even cheap and after I decided to go ahead and pay the monthly subscription it isn’t what’s advertised at all, the diet isn’t personalised it’s random recipes like fettuccine for breakfast The step counter didn’t work so I asked for a full refund after day two and Apple were great and refunded very quickly. The lesson to me should have been to read the other reviews before signing up!.The Catts MotherVersion: 7.1.0

✓ Avoid like the plague!Had to sign up to view my “plan” which was totally unsustainable. After 1 month of not using it, I went to cancel. When you click on the “cancel subscription” button, it just flicks you back to a screen to download the app!! I’d already done that… duh! Finally went into PayPal and deleted the payment off my account. That triggered an email from them that thanked me for my business. Glad to be out of it!!.BitlessofmeVersion: 5.4.0

✓ Deceitful content and billingNot what I signed up for in terms of content (no personalized content was provided) and was billed for a month when I only signed up for a week.DubmedownVersion: 7.5.0

✓ Vraiment décevant et un piège à achat afditionnelJe me suis inscrit le 2 février avec toute la bonne volonté du monde. Je download l’app et commence les préparatifs. Première deception, l’application fonctionne mal avec les produits apple et manque d’adaptabilités avec l’appli santé et la apple watch. Les exercice sont intéressants mais très répétitif et ils ne cessent de pousser leurs option encore plus payante. Le 4 février, 2 jours après, je decide de me désabonner, et je demande un remboursement pour les mois subséquents. C’est un nom catégorique mais ils annule mon abonnement tout de même. C’est ma deuxième experience negative avec les fitbit, coach, health etc. C’est finit pour moi, qu’il garde mon argent, mais à mon avis vous devriez garder le vôtre..PbascaronVersion: 6.6.0

✓ Disturbing potentially TRIGGERING for people who have had eating disorders.I downloaded this and was entering my information, I am 28, 153cm tall and 63kg. - 63kg for a woman is NOT over weight. I got to the end and it indicated I am OVERWEIGHT. For someone who still battles an eating disorder this is not an helpful app..CallieveflkVersion: 4.6.1

✓ No supportI downloaded the app for the free trial, and was instantly directed to select a subscription. I chose the one that made the most sense for a long-term savings, and tried the app out for a couple of days. I was not happy with the way it was forcing meal options and intermittent fasting rather than just the one through 30 day exercise routines as suggested on the advertising. So I went into my subscriptions through my iOS and canceled. The problem is it didn’t flat cancel, even though I was within the trial period. I emailed the app support requesting confirmation that I was canceled and just received an automated reply. I emailed again a month later stating that I was concerned because I didn’t see a flat cancel option even though I did the steps that they told me to go through, and did not get a response. Today I called Apple support about it and they are telling me that it has now been too long. I should have reached out for support sooner. So then I decide to just log back into the app and see if I can just find the exercises. Ha!! They said I am not able to access because I don’t have an account….even though it’s paid for a YEAR!!.SwickiegirlVersion: 5.3.1

✓ Very basicA great concept but, for the price, the routines were extremely basic and it seems geared up to just onsell the additional guides as extra costs. The recipes were very limited and not useful and the reminders never appeared. If you don’t have a great understanding about exercise then it will be useful but a search of the web will find the same routines, recipes etc for free. UPDATE - Warning, I unsubscribed a few days in to the introductory offer and got confirmation but they are continuing to make debits.C1234 0987890Version: 5.6.0

✓ UselessSub par workouts that despite ramping up the difficulty never gets harder. Ridiculous meal planning with donuts for lunch and salads for supper. And a cancellation process so Byzantine it can only be designed to trap you. You can’t access your account on the app nor do the prices online match the app prices. This is a scam app. Just join a gym..((J42))Version: 4.7.1

✓ This app is a SCAMPlease be warned, this app is a scam. I cancelled the subscription but have just been charged another £30. I emailed them and got a long automated reply saying they will not and do not offer refunds but would offer me a lifetime membership instead! Absolutely absurd. There is usually a cooling off period and I believe it is illegal, especially when I already cancelled the subscription. I will be make further enquiries to get my money back. As a single parent every penny is valuable to me so this makes me feel robbed. Steer clear of this scam..PoppyPowers10Version: 5.0.2

✓ Beware Auto RenewalI took a trial of this product but it didn’t work out for me. I got notified of an auto renewal and £53 was take out of my account. I explained my situation and that I had not realised I had to cancel my subscription however despite my protestations they would not issue a refund. The bottom line is they just want your money, it’s a legal scam and they can get away with it because not everyone reads their small print I also believe their responses are Ai generated, so don’t believe you are talking to a human !.DobysonVersion: 8.5.0

✓ Bad customer serviceI signed up for this app but it was too difficult at the time. I did not cancel as I thought I could use it later. This was not the case. I was charged a renewal fee without any notification from FitCoach. Their subscription is not managed through Apple subscriptions do it did not show up when I log in each month to make sure I am not paying for something I no longer use. The company did not send out an alert of a pending renewal via email or the app. When I did get an email of being charged almost $50, I immediately canceled my account and requested a refund. (By the way, the website address given in their charge confirmation email is ridiculous as it says to login there but here is not a place to login). I was denied a refund even though they can see I have not used the app nor was warned of a pending charge. I know that I signed up but an ethical company would send out a reminder email of a pending renewal. This was not the case and should have been done, especially since hey do not run their subscription through the Apple store like most apps..DLH galVersion: 5.0.2

✓ WarningPredatory small print. Three months later, you’ll get a bill and it’s going to be big. A truly great app and company would not hide behind a no returns policy, just saying..ThoughtyouottaknowVersion: 7.7.0

✓ Do not waste your money! Instead use FitOn / MyFitnessPalDO NOT SUBSCRIBE! This app is a rip off. I paid what I thought was a one off fee to trial the app which is shockingly bad but I’ll get back to that later, then I noticed an invoice for almost 30 euros from them. When I contacted them they did cancel the subscription but refused a refund but offered me a lifetime membership for free. The app is so bad the meal plan is ridiculously unsustainable, I was advised that to add ingredients and that the Marcos are calculated…..if this were true they would firstly need more information from me about me and secondly if they were calculated why would they advise I add ingredients which would change the macros! That leads me to the exercises which are also generic and not designed for personal requirements which causes me to ask why they ask for your personal information during the set up? Please do not even think about this app, instead use FitOn or my fitness pal they are free unless you want to subscribe (no hidden charges)..ConnedByFitCoachVersion: 4.3.2

✓ Can’t access the app after being double chargedCharged twice for a yearly subscription and can’t access the app. Yesterday it was asking me to subscribe every time I tried to use it. Today it’s asking for my email address and when I type it it in, I’m told it’s already in use and thrown out of the app. I would like to be refunded for one of the subscriptions and given proper access to the app without having to spend hours trying to find a way to contact your support team..AjulijanjaVersion: 5.0.1

✓ The app was ok, but the billing looks like a scamI subscribed with an ok discounted offer to try the app. I'm sure I turned off automatic subscription renewal, or at least I did not explicitly turned it on. The workouts were fine, but it felt nothing like a personalized plan, just a bunch of programs I selected it never felt real to to everything they suggested. I stopped using an app after a while. To my surprise they charged me more than $50 automatically. I tried to reach support for a refund, but it was not successful. And now three months later I'm facing again $50+ charge on the subscription I cannot cancel! When I'm clicking in the app on "Cancel subscription" it just opens the page which states the subscription is active WITH NO WAY TO CANCEL IT. And here I see many of such reviews, so I'm not alone being scammed. Shame on you, developers!.Anton ZimarevVersion: 5.9.0

✓ Unhealthy and UnrealisticEntered my info and the app said they estimated that I’d lose 40lbs before May 10th. That is not realistic and most studies suggest that 1-2lbs is healthier and sustainable. Tried one of their 7minute beginner workouts and there were some in there that are dangerous to your spine if done with poor form so it seems irresponsible to put those in the beginner category. Workouts shown in their ads were both far more instructional and more advanced. I requested a refund from apple within 30 minutes of subscribing. Brutal..AlizmayVersion: 6.9.0

✓ B E W A R E - Read This !!!This app has very misleading fee structures. They sell you on changing your life in 90 days etc, and charge you a nominal amount to join. In the very very small print they bury info on higher charges ongoing. Then after 3 months, without any email warning, they start charging $45usd to your card. Customer service is useless, and they will not refund your money. B E W A R E and avoid at all costs.NfjfsbekcjensbVersion: 6.2.0

✓ Waste of moneyPurchased for 3 months and stopped using within first week but felt no need to complain, ask for a refund or even leave a bad review, until now….. I actually deleted the app as found it to just be a waste of memory on my phone. However the next 3 month membership was still taken, no warning email prior to taking this just receipt of payment when already taken, contacted in under an hour of the payment to explain I hadn’t used the app and actually deleted this but just got repetitive and condescending replies in return, at one point I even said no need to reply to me further but still received another condescending reply repeating the same information.Aacram92Version: 5.1.2

✓ App is not workingIt’s not letting me sign into the app ? With the email address I signed up with. I can’t find any numbers to call and query why the app is not working. Tried several times to try and log in. Just asked for more money and made me pay twice..Help pleeezzzVersion: 4.6.1

✓ EXTREMELY DANGEROUSWTH??? This popped up, and I thought, eh I’ll see what it tells me. I’m 47, 5’5”, and 125lbs. I said my goal weight is 125, but then It showed a graph for my goal, OF NOT LOSING WEIGHT! The picture of “now” and then “after” their program, is absolutely triggering to people w/ eating disorders. I don’t have one, but my daughter suffered for 10 years. If she would have seen the “plump” figure representing the “NOW” version of herself…that one picture could have had disastrous repercussions for her. Her BMI was 13.2, and it showed me the same line graph to lose more weight. Extremely dangerous. These apps need to fine tune their weight loss programs. I was shocked when I put my daughter's current weight in, and I decreased her weight , to her absolute lowest weigh in. It gave her a plan! It should have said something like, “I’m sorry, but according to your BMI, you are underweight, so these plans are not for you. Do you need to speak w/ someone? We have staff who’ll listen.” Or something like that. They should think about those w/ eating disorders, and ensuring they aren’t encouraged to lose more weight..M-O-M of 3!Version: 5.1.1

✓ Good to start with but after a while, terrible.Very glitchy and unreliable. Poor tech support. Actually, tech support is currently nonexistent. They don't reply to multiple attempts at contact..AirbhjakrbgbshwjrvyVersion: 9.8.1

✓ PaymentDO NOT GET This is a rip off. Try for 7 days and you still pay. Also, no way to cancel it just keeps charging you. You can’t get hold of anyone since no support is working. Their Email doesn’t work, you can’t log into the site no matter how many times you try, you can’t even reset a password. If I could give a minus star I would.Kiki-mimaVersion: 4.7.1

✓ Beware no refund policy.After paying and trialing the service for 2 days I decided it was not for me and requested a cancellation and refund. The communication is slow and confusing and no refunds after purchase. I wouldn’t do business with people who just want grab money and no care if your satisfied..PizzKoVersion: 5.2.2

✓ Not renewingI found Fitcoach on Facebook about 8 months ago, and I couldn’t be any happier about the app. What I loved the most what’s the fact that I could customize my plan, and the app would recommend what was good for me according to my needs but at the end, it was me making my own choices. With the latest updates, I noticed that the app selects what it thinks I should do, so I just stopped using it as much as I used to. I cannot make my own choices in terms of what kind of workouts I want; it asks what’s my goal and then shows me what are the “required” workouts according to that goal. I cannot do jumps or running because of my plantar fasciitis, so at the beginning I could just skip the cardio part and do yoga and strength, for example. Now I’m only able to select the level and the days of the week I want to work out, but cannot choose the workout type I want, so I had to find another alternative. Not renewing my subscription..DCopherinSCVersion: 7.8.1

✓ ArnaqueJ’ai payé pour 12 mois. Je me connecte pour la première fois. On me demande de souscrire à un plan et payer ENCORE une fois..Soune)6Version: 2.5.0

✓ No options for dietary requirements or to change menuFitness part is quite good however there is no option to select dietary requirements such as vegetarian or allergies. There is also no option to change the daily menu from a selection of options appropriate to your fitness goals. You’re stuck with whatever is chosen for that day. Disappointed you can’t check this on a trial before you pay. I’ve wasted my subscription fee for sure..CrosswindkevVersion: 3.7.2

✓ Done 3 days now it’s blankI have completed the 30 days plan and now there’s no more daily exercises. I paid for a year and want to do this every day How do I get daily exercises back ? It’s not fair to pay for a year and there be no more after 30 days Hi is this best way to get hold of you ? I’ve paid for another year but few days ago it stopped I’m not able to open up the exercises- after few seconds it just comes off the app What should I do.Shazza70Version: 3.9.0

✓ Confused.Due to an accident I cancelled my subscription, ho no you’re still charging me. There’s nowhere on your web page or app I can cancel it, AGAIN. I’d like a follow up thanks, I’ve reached out to you, you follow up..No fishing todayVersion: 5.7.1

✓ Avoid at all costsThe app is a workbook that’s put together on a “mobile app.” And then they charge you exorbitantly. The fees automatically jump up to an increased one when you subscribe after one month. There are better apps out there at a much more affordable costs than £30. There’s the Sweat app Co-Founded by Kayla Itsine—with actual high quality videos and different types of training plans. Then even Adidas’ Running app offers a customised training plan that’s of quality. This app feels like a scam: the sales people started quoting T&C clauses when I reached out to refund the automatic renewals. The thing is the subscription is done on a web page, but they won’t allow you to access your account unless you download their app where everything is “supposedly” done from. But then, you also can’t cancel the subscription from the App store. What a complete waste of time. Save yourself the hassle..QivxiaVersion: 5.0.2

✓ Auto renewal not clear and won’t refund! Beware!I gave this app a go, it wasn’t great so stopped using. Then got an auto renewal fee despite not being aware of this when I paid what I thought was a one off fee for a month. They then wouldn’t refund this even though my subscription was cancelled and offered me lifetime membership instead. Why would I want lifetime membership to an app I decided was so rubbish I deleted? Absolute scam, they shouldn’t be allowed to keep peoples money. Read other reviews, all say the same thing, I wish I had!!!!! Update: the company came back with another condescending reply so I have reported as a scam. Would encourage others to do the same..Gerih89Version: 5.3.0

✓ App is ok but subscription/billing is shadyI don’t like subscription based apps especially when I have to pay before I decide if it works for me or I like it. I decided to pay for 3 months, but made sure to cancel the autobilling for the next charges. When the 3 months came around, I got an email that the charge was being autobilled the following day. I immediately went back in and sure enough the autobill was “on”. I once again removed the selection as I had stopped using this app, however the effective date was for this showed 3 months out! Even though it stated the service would he billed the next day, the charge had already been placed on my card and the company refused to refund my purchase. They did offer me free service for life for paying another 3 months… I refuse to support a business that scams people and offers you to select not to be automatically billed for the service yet somehow still bills you early so you’re stuck paying. This is a terrible business practice and I reported this as an unapproved charge on my credit card. Shame on you, even though the workouts were fine I will never be a customer after this experience. There are plenty of other apps out there..RD2HelpVersion: 5.3.1

✓ Auto renew will charge you without remindingI got this app and the auto renew system just keep charging without even remind you about it. The subscription will not show on the apple subscription. Whoever use this app need to remember about the billing system and they wont refund you even you have not use it over a month. What a joke..TingharuVersion: 5.1.0

✓ Rip offFitcoach will not send reminders about subscription renewal so don’t forget to set a reminder to cancel like I did. It is absolutely not worth the full price subscription - “personalised” program is extremely misleading..Jw10011987Version: 5.6.0

✓ Charging my visa without a subscriptionHi, I tried this app and cancelled my apple subscription to it during the 7 day free trail. I do not have an account or a apple subscription to it, but was charged $41 on my visa for this service this month. Who do I contact for a refund?.Jellybean836Version: 6.3.0

✓ Terrible customer service and rudeThis ad is super busy and there’s way too many features in it. It makes it very difficult to navigate. When I tried to reach out to customer service they are actually very rude and they can care less what the customer is struggling with. It is not necessarily that the app has glitches it is just that it actually has way too much information going on. And unfortunately I have to give this one star because the customer service is probably one of the worst I’ve ever seen in my life! They can care less! Quite rude! I have to dispute my subscription with PayPal and the App Store. The company said they don’t care go ahead and dispute it. I’m not sure it’s even worth the argument for just $30… Beyond frustrating! There are a lot of apps out there that can help support fitness goals and overall health improvements. This is definitely not one do use!!! Absolutely do not use this app!.Djlove712Version: 5.0.2

✓ Rubbish App- doesn’t loadThe app takes a very long time to load whenever it is opened. I installed and reinstalled- and it opened right away- but the next day same issue. Once in- the app seems lovely- though the weight is only in lbs despite selecting metric. Also I couldn’t find a way to do a more advanced workout if it wasn’t on my agenda. The food is crazy- no way you can cook that stuff on your average pantry or even lifestyle. And no way to log your own food or connect to a different food logger. So if you think you can get the 30- day back- we’ll you probably can’t because you can’t follow all the aspects of their plan. They also immediately expect a 10,000 step goal and the workouts- rather than doing an adaptive step goal based on average steps. The excercise videos seem well paced And helpful- but better on a tablet or a tv connection as it is hard to see. Would be nice to pay extra To connect With a real coach to check form etc. It also has no way to add or even view Data for the day before- like if I forgot to push the fasting button. The workouts only count if you do their workouts..ChBoy7Version: 9.0.0

✓ Dont Call me FLABBYI was stoked to try this app until I started the questionnaire. It forces me to choose my body type, “Regular, Flabby, or Extra” sorry but this is problematic. “REGULAR” in your eyes is YOUR NORM. Its not the norm for a majority. And to have someone call themselves “FLABBY” as a body type is forcing them to see themselves as that even if they never thought that about themselves. I am curvy and worthy, I dont dare call myself flabby since being on a mission to love myself. Also using the term “Regular” your implying that anyone else who is thicker than regular is not regular or normal and that is absolutely problematic. I am a health coach and I would never call my client flabby or extra, perhaps you all need to change your wording so people dont self hate. Choose words that are encouraging to someone on a self love and self healing journey..Banannaz4yewVersion: 5.0.0

✓ What a scamWhen you want to cancel the subscription( I only trail a month and it doesn’t work at all), there area thousands way to confuse you and don’t let you make it. You obviously can’t cancel it as a normal subscription- just in Apple ID that would not work AT ALL. Then there are hidden policy tell you how to cancel it but also, never work. Then you upgraded the app and found Cancel Subscription button- kick in and not working at all. If there’s minus starts I would of rate it..YukiandppVersion: 4.8.1

✓ Deceiving auto renewal policy. Stay Away!This app / company misleads consumers into signing up for an auto renewable subscription service while pretending they are giving you a promo trial. They will charge your card for a 3 month subscription after your promotion expires. The company refused to provide a refund for the auto renewal subscription charge after I explained my situation over email. They are only interested in scamming new users who miss the fine print so avoid and do not sign up for their promo or provide them with your credit card information..Mkh20Version: 7.9.0

✓ It’s a scam. Never used app but got charged $53I never used app and never even downloaded app, I completely got surprised that got charged $53 today. Wrote to their support right away, they would not cancel the renewal and give refund. Very unfriendly customer service. Be aware! I must have carelessly tried “free” trial, but I don’t think I signed up for auto renewal. It’s a scam! The customer service said “note that uninstalling the application/not using it/erasing personal data in the program will not lead to the cancellation of the subscription plan or the billing cycle. the subscription may be cancelled only by users themselves in the 'User Account' on our website or upon making a request to our support team. Kindly note that the cancellation request must be submitted at least 24 hours before the next billing cycle to avoid being charged for the next period of use.”.Regret tried appVersion: 5.8.0

✓ Subscription ChargeI signed up to a 1 month trial, I was billed almost £30 at the end of this for the following month despite not wanting to continue using the app. I had checked my subscription status on the App Store, this app didn’t show as being live? It now appears that you must cancel it in the app itself. Be very careful if you only want to try the app, make sure that you cancel the subscription in the app itself or you will end up paying more than you should..MinardsVersion: 8.0.0

✓ ScamWhoever is behind this app is a scammer. They make you purchase the app “on sale” to then subscribe you and make you pay about 55 dollars “subscription fee” without letting you know. I navigated through the app and in just that one day I had so many issues I just decided to loose the $28 I had paid and deleted the app. About 2 months later they charged me an additional $53 WITHOUT USING THE APP. I reached out to them and they refused to refund me and you cannot even cancel the unauthorized subscription. There are no buttons nowhere for you to get out of that. Please read all of the negative reviews and you will see that everyone has complained about the SAME THING. The reviews with 5 stars are all bought they are NOT real. Also, they will respond to your review by saying “contact us for a refund” and its not true they will NEVER refund you instead they continue charging your card without permission..Genesis11354Version: 5.2.2

✓ Meal plan let downI was really excited to have an all in one app where I could follow a meal plan and an exercise plan and have all the metrics in one application. My standard meal plan consisted of a salad for lunch and celery and peanut butter for supper. I’m not sure who thinks that that is a nutritional meal or has any caloric value to sustain an exercise program. All the meals in this plan we’re basically the same. I found this to be unhealthy and I am disappointed I paid extra for any features..Red Eyed and DesperateVersion: 4.8.0

✓ Disappointed - Constant GlitchingIn good faith I have paid for two cycles of subscriptions - my app won’t open - the logo continues to spin and all I see is a white screen. I get alerts to enter my stats but can’t access my paid subscription. Really disappointed..HoilytecVersion: 9.2.0

✓ Change the instructions and timer beepsI like this app a lot. It does cost money, but if you don’t have a gym membership or prefer to workout at home, it’s a great way to stay in shape. I’ve used it for about a year on and off. (I usually walk or swim for exercise.) The new update changed the volume to include both the warning timer beeps and the instructions. I can’t stand listening to the instructions every time, but I need the beeps bc I don’t stare at my phone during every move. It’s really hard to have proper neck alignment on a side plank and keep my eye on the phone so I can tell when to move to the next position. Please have an option for just the beeps without the instructions!.PepeaneVersion: 5.7.1

✓ No stars! I can’t get in. It’s always saying my login details are invalid.Argh! How annoying! I paid for this app and cannot get in. Every time I try and log in it’s says the email and password are invalid, when they are not. I’ve tried a hundred times! Seems like it is a common issue! Don’t buy this app! Waste of money if you can’t get in to it. Will support please help!.HygrdfvghytgVersion: 4.7.0

✓ PayingI have to pay to get fit I am a kid and don’t have money..£|€€€{£Version: 2.9.0

✓ Charged not mentionI wanna cut this off I saw your 72.00$ for one month… totally ridiculous I don’t want the app anymore at 72.00$ keep your app. Please and thank you.Geneviève TVersion: 9.6.0

✓ Very disappointedVery disappointed love this app once it wont load keeps asking to purchase another year and another year i would like all my money back please.JoelzbusbyVersion: 4.2.0

✓ Disappointed but thankfulI was originally going to rate as a single star, however, customer service via automated messaging upon submitting feedback through the app, made subscription cancellation and receiving a refund a smooth process. My original critique follows: Into my second day using the app and in the middle of a workout session, I needed to pause it temporarily. I accidentally pressed the other button on the right that ends the session. A simple “are you sure you want to end?” would have been a standard UI choice here but more importantly, after ending the session, it is closed for the day as if I completed it and I cannot reopen it to actually complete the session! Such a simple lack of functionality is very poorly designed. Additionally, the ad that initially intrigued me on Instagram showed visualizations of exercises that target specific muscle groups, however, no such visualizations seem to exist in the app itself. The advertising is deceptive. The sessions are very straightforward and great for on the go, convenient use. However, the exercises are displayed visually through video and audibly through naming the exercise, without a deeper narrative instruction of how to execute them - this is fine as an experienced mover but I can see how this approach could lead to injury without more proper technique instruction. I think the app is promising and could use refinement as indicated above but am thankful processing my requests went smoothly..TophaeriousVersion: 5.1.1

✓ Good app. It customer service let’s downI like the app. It is really clear and provides great guides for personalised workouts. But customer service isn’t clear and was frustrating when I had a problem and there was no one obvious to contact. Online or via the app. Please look into this. Once you set your goals at the beginning of the app. You cannot change them. Which is also frustrating as I think I may have made a mistake when inputting the information..Karate kid oneVersion: 2.1.6

✓ MessageL’appli arret de fonctionner.MoeuteVersion: 6.9.0

✓ ScamThey have set this up so you can cancel your subscription. I have emailed them several times to stop this subscription and they have ignored all emails. Do not trust!.Teresabear2000Version: 5.0.2

✓ Horrible and not worth the price.I was looking for new working out app and thought that this one was what I needed however very soon after I subscribed I realised that this app is nothing more than just rip off. The workout program is very simple and not even suitable for the gym. Whenever I try to start the workout it never lets me. The meal program is a joke. They give you meal name with very nice picture of the meal but that’s it. You can’t even know what products do you need for that meal to prepare. I paid for 3 months and definitely I will not be resubscribing again to this app. Waste of money!.Mi_howVersion: 5.0.1

✓ Cancel subscriptionI would like to cancel my subscription. Please help. Thank you.Julie SolaresVersion: 2.2.2

✓ Not worth the 30 subscription that you will be charged.The app doesn’t cast to the tv properly as you can’t see the actions it only says the name of the exercise. For this reason it was no good to me. I signed up for a free trail not realising I had signed up to a subscription that costs 30 a month as it was in very small writing when you confirm the free trail. Emailed customer service and they send me a load of copy and paste responses about why they would not refund. A way to scam people by not making costs clear. Please note: Response to my review says contact them for a refund which I have done. Despite this they refused to refund me so was just to make it look as though they have resolved the problem when they have no intention of refunding anyone..Nk15fVersion: 5.2.2

✓ Watch the Auto-RenewalI made the mistake of not canceling the subscription after realizing the app was not really what I wanted. As others have pointed out, the company does not send out notification of renewal. I cancelled the subscription upon receipt of payment notification for the auto-renewal and immediately requested a refund. Based upon the fine print, they would not offer a refund. However, they did offer lifetime access to the app without additional or recurring charges. While others may not have an issue with that, I have to question the value of the company’s product if they are simply willing to give you lifetime access without additional charges after charging for the auto-renewal. Why not just offer the app for purchase without subscriptions?!?!.SorryThatIGaveTheAppATryVersion: 5.1.0

✓ Scam??I signed up for this app via Facebook. Got no confirmation email, downloaded the app but can’t get into anything because it won’t recognise any of the details I used to sign up originally. Now charging me $47 per month for something I can’t even use or access. I can’t cancel the subscription because I can’t access the app.MgcdawertVersion: 9.4.1

✓ It wasn’t for me.👎🏼 The app takes forever to open. It sends you notifications, and when you click on them the app never opens, you have to completely close it and try several times to open it, until it finally does. I have an iPhone 13 so, in pretty sure it’s the app and not my phone. I avoid paying for apps and this one convinced me, and I regret it big time..CherryrishVersion: 9.0.0

✓ Kept FreezingI have been looking thoroughly for an app to help me lose just a bit more weight and tone my body. I saw this app on Instragram and thought, “Hey this is awesome!” “I can try this!” Well…here is the reason why I gave it two stars, things were going well till the past three days. When I pause it, it doesn’t let you go back to where you started. It kept freezing. Then I would try to go back to the beginning, and it wouldn’t let me. It goes jumping to the next workout. Then when I FINALLY have the chance to workout, it starts playing then freezes at 20 seconds. All the workouts freezes at 20 seconds. I was like “UGH!” I wanted so much to do this!!! 😫 Lastly, I’m trying to find a place where I can communicate with the app, to address these concerns and so I can have a refund, to no avail. So now I’m stuck with an app that I am having issues with. So disappointing. 😞.Daisy4miVersion: 5.1.2

✓ Do not use or download this app it’s a scamPlease trust the other negative reviews on this app, it is 100% a scam!! Do not use!!!! They survey you and you assume you will be getting personalised results - nope! It’s so generic!! AND they lock you in for an expensive amount (expensive if you consider how basic and generic it is - you can literally google better programs etc) and then you cannot cancel until they acknowledge your cancellation email. Three attempts before they acknowledged me and it was only after they’d charged me again! DO NOT USE!!!!!.JkqklmVersion: 7.4.1

✓ PLEASE READ BEFORE CONSIDERING!!!!PLEASE READ BEFORE CONSIDERING!!!! I signed up for a week trial and paid for it. During sign up they asked if you wanted to sign up for six months and I hit the “no, just the trial” button. (There was also misleading information about the app being $30/mo) All the confirmation I got from them was proof for the trial I paid for, nothing about the T&C or what I was getting, NOR a reminder of the renewal or that a payment of $149 was going to be taken. Subscribing me to 6 months and not the $30/mo on top of that? Very odd. I contacted them within the hour of noticing the charge and they refused refund. Their app/website is not clear at all, many people are having this issue. Not to mention all the in app purchases needed! I just want others to be informed of the hassle that you will seemingly be getting tied up into..KatstandyouVersion: 4.5.1

✓ Scam -Be AwareThis app charges several international fees during the free trial. It also has a link to cancel subscription that leads people to believe that by clicking it you can cancel your free trial. However, it is a trick and if you contact support they will tell you that by reading the fine print you will see that that is just a false link and that you have to email support 24 hours prior to cancel. You cannot cancel online either. If you reach out, they won’t cancel it. So be very careful of all the charges and the ways they attempt to trick people with cancel subscription links that don’t actually cancel your subscription. They will however take your money and then offer your a free lifetime subscription after the first year with no refunds… In terms of the app. It is a simple version of others out there. It tracks input and has a selection of animated workouts. I have tried and used some great apps that are personalized. This one is not advanced as those but cost more..LoveF1tness1234Version: 4.9.1

✓ I thought it would be much betterNo notification not reminders it was a waste of $50.Luvbug660Version: 7.0.0

✓ Terrible SupportI’m a paying customer and I’m locked out of the app (it asks me to signup when I’m already signed up and when I use my current email it saying it’s already is use - is anyone else experiencing this bug) and there is no way to contact FitCoach. I’ve clicked everywhere on there app, app website and even dropped them a message on Instagram and nothing. No way to tell them I’m paying for their app and all I get for the last two weeks is a sign up screen and therefore can’t access any of my workout! Please can someone fix this! Your signup screen is missing a ‘sign in’ link..SaladloverslayerVersion: 4.5.1

✓ Premium price for faulty appLooking for a fitness companion app is already a vulnerable enough process without sharks in the water looking to capitalise. The app is mediocre at best but that’s not what the issue is, it is completely unusable for very specific functions, such as accessing the FAQ page or refund policy page through the broken links in the drop down menu. After a surprise payment from my account (despite not showing in my Apple subscriptions wallet as an active subscription) I accepted the loss and went to cancel my plan via the app. At points I had the app telling me I couldn’t unsubscribe because I needed to download the app… it’s very clear when a company is just out for the money, between a product that is hardly fit for purpose and a complete lack of transparency regarding fees, this is one of the most shocking. Save your money and invest in yourself in a way that will actually give back to your mental and physical well-being..KMR-Version: 8.4.0

✓ Horrible Company. Don’t Spend Your $$$ HereI made an accidental purchase online. I intended to buy for 50-cents a trial. After clicking through several pages online, there was a big green button that I thought meant I was done. But it actually said “skip trial and subscribe.” Underneath was a little link that said, “No thanks. Keep my trial.” The green looked like a green light, and it confused me. The “no thanks” confused me, but that was in fact what I wanted. All I wanted was the 50-cent trial. I did NOT want to spend $129 to subscribe. I contacted the merchant within 5 minutes. They refused to refund me. Then they told me if I used the program for 14 days and didn’t see results, I could get a refund. I did so and provided the screen shots they specified to qualify for the refund. The 1st response I got was, “we’ll investigate your case and get back to you.” Ummmm, what’s to investigate? I had followed their instructions and provided the proof. The 2nd response was, “As an exception, we’ll process your refund,” like they’re doing me some huge favor. MAJOR hassle. HORRIBLE experience. DO NOT recommend..Mary Jane BlackVersion: 4.5.1

✓ Scam! Do not sign up!!!I paid for this app and didn’t get on with it. So deleted and from my understanding cancelled. Today they took £53 out of my account. I contacted them within the hour to be told I can’t get a refund as they have taken the money. I have never heard so much rubbish. With the way things are at the moment with money, as a business it is unethical to do this. I have contacted customer service, asked for this to be escalated and just keep getting the refund policy quoted at me. Rubbish app and appalling customer service..Zw2468Version: 5.2.2

✓ Can’t cancel subscriptionHow can I cancel the subscription? It ain’t giving me the option to cancel!.TeAhiakaaRoaVersion: 5.7.1

✓ Won’t work for me… I need more motivation/accountabilityI work out regularly & I’m always interested in new workout options. I also lean towards thrifty. I stumbled across FitCoach very late the other night & ended up downloading it in somewhat a rush due to a purchase timer tied to a discount offer that appeared in front of me as I was trying to sort out how the app worked. Initially, I had 9 minutes to decide & something like a 34% discount. Based on the limited info I had access to, I thought the app might work for me but it wasn’t much info & I wasn’t sure. Then, at about the 6 minute mark, my discount offer increased to something like 50%. I continued to scramble for info & at about the 3 minute mark, my discount offer bumped to 61%. With the clock running out & feeling ridiculous for holding out for more info, I clicked the button to proceed, paid & went to bed. When I woke up, I downloaded the app & dressed for my workout. I tried a couple of the ‘sessions’ & immediately realized this really isn’t going to work for me. I would like to cancel and receive a refund but it doesn’t seem like that will happen. I really need to remember what it is that we all say about things that seem too good to be true… and beware of good $ deals! An unused good deal is not a good deal.😕.DeannaWGVersion: 4.7.1

✓ No impressedMy daughter bought this app and she cancelled and is still getting charged for it this is silly she is a student and only works part time I hope it doesn’t come out the next month because we will find a way for a refund No one should have to pay for something the aren’t Using thank you.LkakajwbwbVersion: 1.4.5

✓ Never subscribe SCAMDo not subscribe !!! It was impossible to cancel with apple so I have sent an email to them, they are saying that it is my fault and they do not want to refund me!!! this is a scam!!.LevanahOVersion: 4.7.0

✓ They simply steal your money!The app is misleading, they do not provide what they promise in ads. They charge you blaming that you sign up on their webpage (nonsense, who uses webpage now for apps!) and the only way to unsubscribe is to go to their webpage. I deleted this terrible app in 2022 on the first day when I downloaded it as it was useless and I never used it since then, they kept charging me. No refund but their bot chat (as this is the only method of communication) kept offering me a year subscription to their useless app. Enjoy!.FitCoachNeverAgainVersion: 7.1.0

✓ ChargeContinue de me charger même quand l’arrêt d’abonnements est fait.Audrey stlVersion: 8.9.0

✓ Can’t Change Plans until Completed!I downloaded this app and selected a 30 day plan, I did 12 days solid and then thought I was I choose the bikini plan for 30 days. It doesn’t let you change your plan until you complete the 1st one!! This is such a let down and I’ve paid a years subscription…you should allow people to change their plans if they want too…ultimately we are the ones paying the subscription Since this I’ve not used the app in over 3 weeks.Fitness- ShellVersion: 5.0.2

✓ SubscriptionI have cancelled my subscription to this app after the first one and three more payments have been taken. This app isn’t even listed in my list anymore Very dodgy.Esjay.Version: 6.7.0

✓ DisappointingIf I were rating the app itself, it would be 3 stars as the workouts are easy to follow even if they didn’t really work for me. The fasting feature was useful but the meal plans don’t calibrate to the calorie count you enter, making them practically useless unfortunately. The recipes were hit and miss too. The reason for the 1 star is that the user has no access to their subscription due to a website glitch and therefore can only cancel through email with the company - something I wasn’t aware of when I cancelled the app months ago. Thinking the cancellation went through, I didn’t bother with an email only to find out this week that my cancellation did not go through and I was charged a large sum of money that the company is refusing to refund on the grounds of their refund policy not including a clause about website glitches. Honestly, I always try to give benefit of the doubt but it all feels very shady and like they may be keeping users from accessing their subscriptions deliberately. I would recommend finding a better workout and meal plan app that allows you full access and control of your subscription instead of using FitCoach..Emilyclara97Version: 4.9.1

✓ Can’t unsubscribeI’ve been trying to stop the subscription payments for months now and can’t locate an option to cancel this through my Apple ID. This is getting annoying because I’m paying for an app to DO NOT use. Is this an app issue or do I need to get my phone looked at? Really disappointed in how difficult it is just to action this simple request.Masterson17Version: 2.8.0

✓ Great idea but a little lackingLove the idea of this app and it’s ability to personalise training so much. However I don’t seem to be able to link my Garmin to the app and there appears no way to manually ‘tick off’ my training for the day..DebsemsVersion: 6.3.0

✓ RéchauffementIl manque seulement les exercices de réchauffement avant les exercices dynamiques! Merci.DanfandeSnoopyVersion: 8.0.0

✓ AppThis app is a waste of money the meal plans are joke I can track my meals and food groups way easier on the my fitness pal the app can’t link to my watch cause it’s not a Fitbit I use Garmin so to me utterly useless if they told me that before I paid well guess what I wouldn’t pay.BklackeVersion: 6.7.0

✓ Not worth itDiet info is in the territory of promoting eating disorders. The exercises are decent enough. Giving 1 star as it is extremely difficult to cancel the subscription. FitCoach doesn’t appear in the subscription listing via App Store. I’ve canceled via the app itself, but I’m not satisfied that I will not be charged despite this fact. No clear contact details are given to contact FitCoach to confirm cancellation. I’ll be taking it up with PayPal..Oh sorrowVersion: 5.2.2

✓ HorribleI have tried to cancel my subscription as of last month and I just got billed again for the subscription on my credit card when I’ve asked for it to be cancelled and I don’t even have the app on my phone any more. Can’t get in contact with anyone as no one ever responses when you “contact”. Very disappointed. Want my money back for the last 2 months..Momma schillingVersion: 4.7.1

✓ Garbage! Don’t waste your moneyIf I could give it less than one star I would. The app is terrible. The exercises are ok, but the audio is out of synch, there is no demo of the movement before the exercise begins, just a poor app all together. The kicker is if you buy the one month trial, they will double the price on the 2nd month when it renews! There was no mention of auto renewal or the increased cost per month. Their email address through PayPal bounces due to being over quota and inactive. They eventually refunded the renewal charge when I threatened to going through PayPal for the refund. $30USD is more than a gym membership in most cities!.Silver stonedVersion: 6.6.0

✓ This is a total scam!The program they sent me is absolute garbage. I answered all their questions (I am a marathon runner) and they sent me a walking program, working up to a 35min walk. Garbage! I’m writing this review because of their customer service… they hide behind a completely narrow refund policy. No pushback on how garbage their program is, just hiding behind the policy..Not giving them Facebook dataVersion: 7.2.0

✓ Really cheap towards people.They purposefully give a no-grace policy and no upcoming payment renewal emails after a $0.96 payment made 3 months prior, to sneakily make money off of people and then intentionally set it up to place the blame on you because you didn’t read their fine print that no one reads and that they know no one reads. “Give people something for $0.96 and then don’t remind them of the upcoming payment they will have to make in 3 months because the $0.96 is so miniscule they won’t remember and we’ll get an easy $50 off of them by implementing a “no-grace, must cancel 24 hours in advance or you’re stuck paying another 3 months” policy. I am a very lenient person with companies, but I’ve had enough with companies as these whose only care is to make money off of people however they can get it, regardless of how mortally/ethically right/wrong it is and how they’re treating their audience (which isn’t me)..Ana.S.1.Version: 7.5.0

✓ SCAM. DO NOT BUYOnce they have your CC, they will charge you for an extra 3 months even if you dont use it. They say it’s in the fine print. DO NOT BUY. UNINSTALL REPORT IMMEDIATELY. This app should be free. It’s garbage. Bunch of videos and does nothing Else..GingadingVersion: 9.1.0

✓ MisleadingExcited to sign up when I saw the ad and of how this soon works with exercise and meal plan - signed up and extremely disappointed; looks NOTHING like what is advertised and I have to pick my own meals and own exercises. Easily could have put that together searching exercises and menus off Google; no point in an app doing the same thing.DnnjfVersion: 5.7.1

✓ MédiocreFaite attention ils vous oblige à payer une année malgré que vous vous désabonnez Je vous la déconseille.Imane hmVersion: 7.9.0

✓ Bummed. I wanted to love it.Let me start off by saying i don’t hate it. It’s straightforward, I enjoyed the workouts I did. But I don’t like that I couldn’t reset my workout plan after I customized it. And that was the least of my concerns when I realized I couldn’t target a workout based on muscles or a specific area of the body I wanted to work on. That was really the main purpose for my purchase of this app when I saw the video ad on Insta, and how you could select a specific target area and choose related workouts. However, you can only select certain types of workouts. Not necessarily targeted for muscle groups or areas of the body, but more-so “strength,” “yoga,” “HIIT.” Am I missing something? I’ve gone through all the filters and settings possible and am just really glad I only spent $20 for the 3 month and didn’t waste more money on a longer subscription. I only used the app twice due to not being able to use it how it was advertised. 🤷🏻‍♀️.Grndc2Version: 4.8.1

✓ Good but needs tailoring.Very good app for those that don’t go to the gym, however there were excercises that were completely unobtainable for the beginner. The information you put in the system should indicate the level of fitness for that person and tailor exercises accordingly..Johnbris69Version: 4.2.0

✓ FraudulentDO NOT SIGN UP FOR THIS I selected the 3 month paid subscription as that is all I wanted. I have just received an email to advise that another $90 has been charged as an auto renewal. I did not sign up for this. This is fraudulent and I can not find how to stop payments..EmmyC543Version: 5.5.0

✓ No refundMy young nephews mistakenly bought this app on my phone thinking I would just get emails and spam(this was not the only app, in total the bought 6 fitness apps and a couple of others) I asked to cancel the app via email within 2 hours and asked to be refunded the money explaining the situation. Their response was to cancel me (thank you) but their ‘policy’ does not allow a refund. However they did offer me the app (which I didn’t want) for free (apart from the fact I’ve already paid for it?) I didn’t use the app at all. I only opened it to find out how to cancel it. Apparently their refund policy is so comprehensive as to foresee cheeky children and plan for it. While I understand it’s is a business I did not use the product. Great customer response Emilie and team. Way to show you’re caring about the consumer rather than the money. All the other apps have refunded me my money by the way . Adam.UnhappyadamVersion: 5.7.1

✓ Improvements NeededThis app has great body weight workouts of increasing difficulty, but it really needs more ability to customize the daily schedule of workout plans and input other planned exercise activities. I regularly swim, kayak, lift weights, and ride a bicycle, and there is no way to input those workouts into this app, so it assumes I am not working out at all if I don’t do the workouts within the app every day, and it makes the workouts too easy for me. More importantly, I have a herniated disc in my back and a bad knee, and I cannot do exercises that involve jumping or jogging. This app really needs a feature that allows people to note injuries that prevent certain exercises or require rehabilitation so the app can recommend only exercises that are safe for them. As soon as you increase the difficulty level of this app, most of the exercise routines involve jumping and jogging..TechnicalcomplaintVersion: 6.2.0

✓ PLEASE EXPLAIN HOW TO CHOOSE OTHER MEALSI just purchased this app. I purchased the yearly subscription. I decided I was going to explore the app to see all it has to offer. At first everything seemed great, up until I got to the meal portion of it. It says there’s over 500+ meal plan offers. That’s incorrect & yes I’ve counted. 33 meals for breakfast, 33 for lunch, 33 for dinner, 63 for snacks. Not to mention, I CANT CLICK ON THE MEALS I WANT TO TRY. I’m not sure if there’s some kind of a glitch. It popped up once or twice for 2 of the meal plans; never again afterwards. I need someone to respond back to this, fix the bug or tell me what I’m possibly doing wrong besides clicking the meal I want. I’m down to try the workouts and give this app a try but if I need to go out of my way to find the recipe to the meals provided then it’s not worth my money. If this problem can get fixed, I’ll be more than happy to do an honest review after SUCCESSFULLY trying the FULL POTENTIAL of this app..KarlueyVersion: 2.4.0

✓ Terms and conditions not clearVery disappointed signed up for 3 months subscription only for it to have an automatic renewal. This was not clear. I contacted them for a refund/cancel before the money has come out of my account and for some reason they won’t. They have cancelled my subscription but have charged over £50 for a renewal which was more than the 3 month subscription! On a positive note the customer service did respond speedily..Jalamoomoo82Version: 5.1.2

✓ Rip off!Read the reviews on here.. do not purchase this app. They make it difficult to track down where the payments come from as they name it something else on your bank statements. I couldn’t find them in my subscription on the App Store to cancel and after some investigating I found out it was them charging me over £10 A WEEK. Which by the way, I paid jusy over £6 for a trial week and didn’t use the app once as it’s useless. Try refuse to give me a refund too. Terrible customer service.Alright thenVersion: 5.0.1

✓ NeveR been able to use but they still chargeI contacted customer service and even if I never use the app due to technical issue with an old iPad, I got a lecture instead of support. I lost my money so I would not recommend it. Very bad experience for me..MpilotemVersion: 7.1.0

✓ App is not workingI have paid for a months trial - the first four days were great. Then I’ve had blank screens and then I had a workout plan and when I clicked on it - it no longer played stuck at the Get ready picture. Clicking on the pause/play/forward buttons didn’t work either. I’ve tried power on and off and reloading the app. Still no luck. Nowhere available to ask for tech support due to blank screen. Help!.PeepopipVersion: 4.9.1

✓ Fraud stay away from this appI purchased this app in good faith, ie that it would work. It failed to count my steps even while synced to health on iPhone. Have asked for refund and they refuse. If I could find away to report to the police I would. They steal your money and refuse to refund. They still refuse to refund after a week of emails and even contacting apple. Stay away from them, save your money. A complete rip of Regards Michael Still no refund Be warned The developer has reviewed my review but still refuses to refund me. Buyer beware they steal your money for a product that did not work as advertised.I'm&Version: 7.8.1

✓ Don’t waste your moneyJust paid the yearly subscription and is a massive waste of money, it suckers you in at the start with all the questions they ask you, thinking there is an special diet plan ect and before you can start they push you to pay monthly or yearly. it’s the typical obvious diet plans you can just get of google. Do not waste your money, I promise you that this app is a waste of time. Gonna try get a refund if possible, if not try help people to not make the same mistake.Truth be told1990Version: 6.0.0

✓ Bad appI started a subscription and decided to cancel and could not find anything to refund it after only 3 hours of the purchase..DjjdhehVersion: 6.6.0

✓ Do you even have a customer service?!!Terrible experience with this app! NO ONE ANSWERING, I am being charged with no account and no one to reach out.Ladan.apVersion: 4.7.1

✓ Don’t waste your timeWhen you open the app you spend ages answering questions about your health, weight, height & life goals before it announces you need to pay to continue. They could have done that at the start: Total waste of time. They should ban apps that use this deceptive time wasting practise from the App Store. After you pay, the irony of the home workouts is that person who made them is so privileged they can't imagine anyone might have a tiny flat without enough floor space to do these exercises, such as small bedsits..Matt9bVersion: 6.2.0

✓ DO NOT GET THIS APPFirst of all I got this app and then never used it, so that tells you how good it is. But this review is because they run auto-renewal like a scam and according to the customer service agent I communicated with, they do not “refund any transaction once it has been made.” The problem is this app doesn’t give you the option to cancel your subscription through Apple Subscriptions - trust me I checked - and they don’t send you any notification email prior to auto-renewal giving you a heads and also providing information on how to cancel. So they are basically creating a system to charge as many people through auto-renewal as possible …… and then to never offer refunds?? Save yourself the frustration and find a fitness app and program that actually cares about customer service..ClefrenchVersion: 5.1.2

✓ FRAUD 100%This application is fraud. tried to withdraw money more than 30x from my account, the bank blocked the card..Ana marcelinoVersion: 4.7.1

✓ Expensive and uselessExpensive, no refund button. No trial made available..CloharsVersion: 7.6.0

✓ Needs more options.I installed this to help me get more fit/toned. Im normal size 4-6. I just need to get toned and strengthen muscles for my bad back and knee issues as well. I also installed this to help figure out a way to help my husband loose weight. He wants to, but needs support. My cooking is what can help as well as if he can join me in yoga and such. This app is bad in the ways that I wish you could manually input side workouts...like your own workouts or swimming sessions. I've been swimming lots lately, but the app just thinks I'm being lazy not taking enough steps or not doing some workouts. The voice with the workouts is annoying. Dumb phrases nonstop. Also wish I could cast them to my tv instead of watching off my phone. Im a mom of 5 kids ages 3-14. I get tons of exercise all day, but the app doesn't know that. I go up and down stairs a lot. I don't always have my phone on me to track my steps if Im not wearing pants with the right pockets. Don't care to gt a fitbit. This app doesn't track water intake or have that helpful of recipes from what Ive seen so far. I purchased a year subscription based off of reviews and saving money in the long run. Again this is really for helping my husband. I don't really need it that much. I need to use apps along side this if Im really going to do well. Wish this app had more..Stephanie86Version: 5.1.1

✓ Beware - money taken no warning or refundBe super careful - you sign up with cheap/ free access then they hit you with 45usd fees paid in advance. There is no warning, just a receipt. The refunds page is a very long disclaimer that they will not refund if you cancel. It’s sneaky and designed to snatch your money. Best avoided..Mark M999Version: 8.1.0

✓ Terrible app and still takes my moneyWasn’t using the app so went through the instructions of how to cancel my subscription and delete it. But money is still being taken from my account - going through the process of cancelling it again but a lot of back and forth with no results. Poorly organised and terrible service. Expecting a refund but based on the other reviews it doesn’t look likely….Abs.2Version: 5.2.2

✓ What happened to my subscription ?I bought the one year subscription which is meant to be ending on the 17th of May 2021!! but I haven’t been able to access the app for few weeks now , I get asked to enter my details ( weight and height etc etc like a new member and choose how I want to pay !!! I did go to restore purchase but that’s just a grey small print that don’t take me anywhere . When I go on the Apple store purchase it still says it’s paid for a year yet I can’t access it !!.Speed2012Version: 2.7.4

✓ Be aware of trail period chargeHonest review , when you sign up for this app, the only you can unsubscribe by sending them a email 24 hours prior. This subscription does not pop up on your phone to unsubscribe. Took me almost 20 emails to sort this out. My apple phone could not see payment this charged back to my PayPal somehow. Something to take note and read the legal carefully. About the app it is not engaging in my opinion..JustkrismarVersion: 4.7.0

✓ No stars - don’t get thisI just paid $50 for nothing! Got two days use and then the app started from the set up menu again and then asked for another $50 to continue! No option to contact any form of support or log in options. So disappointed..🤯🤯😡😡Version: 2.7.3

✓ Zero Customer ServiceI subscribed to the “plan” recently and decided pretty quickly that it wasn’t for me. It’s not really a “plan” designed specifically for you and your needs. It’s just another fitness app. Which is fine, but not for £20 a month so I requested a refund and to cancel my subscription the next day. No answer. I requested a refund and to cancel my subscription again about a week later. No answer. I then received an email asking me to complete feedback for their customer service!! I’ve sent another email requesting a refund and to cancel my subscription today. Not holding my breath..SynistastaziaVersion: 4.7.1

✓ TERRIBLE CUSTOMER SERVICEI cancelled this app after my first month bc it didn’t count my steps correctly and would not work with my apple health app. I wanted to use it with my daughter to help us both tone up and get fit together. I was absolutely worthless. So I cancelled after my first month. Only to find out that it automatically renewed for another month. When I saw the charge come through I contacted customer service immediately to request a refund, as I had no use for the service and didn’t even have the app. I was told basically, sorry but we have your money and can’t do anything. But they promised they wont charge me again. Guess I’ll have to wait another month to find out if they were telling the truth bc they sure didn’t tell me the truth last month. Awful service. Worthless app. Save your money bc they’re gonna keep charging you..Elizzy0630Version: 4.9.1

✓ Continues to bill after cancellingI haven’t had time to use this app the way I intended to and cancelled my billing and deleted my account months ago. They continue billing me setting off fraud alerts on my card. Stay away from this app/fraudulent company. Update: their customer service apparently didn’t read my comment, because I cancelled my subscription on their app and deleted the account, and they STILL continue billing me and have not responded to emails (the only method of contacting them). Their app shows I have no active subscription and they still continue billing me. If you google this company you’ll see a lot of complaints about the same issue I’m having - them intentionally making it difficult to cancel subscriptions and continue billing people despite cancelling and deleting accounts. I’ll be getting in touch with my bank’s fraud department over this company and whoever I have to at apple. Note: these frauds state in their profile they bill you via apple, but they use third party billing so apple can’t directly address their fraudulent billing..Hellfire114NVersion: 5.4.0

✓ No cancel subscription optionI’m very disappointed with the app which doesn’t have any support team or the contact representative which leads to tell or cancel my subscription. Now, how do I cancel it? I din’t to waste my money anymore..!!!._manogna12_Version: 4.2.1

✓ Subscription errorI don’t know how to get in contact with you I subscribed from instagram prior to creating an account, now I can not access my plan u less I resubscribe , what should I do - how can I contact directly?.KITTEL accountVersion: 5.2.1

✓ Do not download this appTerrible in app experience but worst of all YOU WILL KEEP PAYING FOR THIS APP EVEN AFTER YOU CANCEL..WorstappeverdontdowbloadVersion: 5.5.0

✓ Waste of moneyThis app is absolutely ridiculous the nutrition plan is a joke, surely! anyone would lose weight sticking to 600 calories a day, it’s dangerous and could set young people up for extremely bad health issues. I’ve read on previous reviews issues with cancelling I have canceled via the app subscription and an email to support, so wait and see how that goes. Can get better nutrition plans from free online sites..Just me 321Version: 4.9.0

✓ Cancelled but they kept taking the moneyDon’t sign up, I’m in the process of pursuing this business via my bank. I cancelled via app but what is not clear is that it’s only cancelled when you are in contact with them directly, £40 taken, they refuse to refund despite it being evident I don’t use the useless app. It’s a company without conscience, they do not refund (what reputable business can’t refund after they made a mistake?) nor accept any responsibility for wrong doing under the guise of being helpful offering you a lifetime membership that you don’t want after they’ve ruthlessly taken another payment. Avoid these people, this app stinks and their practices are morally abhorrent. UPDATE: They will respond to these reviews and tell you to reach out to them again as if there were never an issue refunding… you will try again and they will ignore you again. The responses on here are for pure show don’t be taken in. The app is absolute rubbish and they know it. I don’t know how these people sleep at night knowing they are ripping people off. Their terms are misleading stopping payments is not straight forward, you think you’ve ceased payment and this is deliberate on their part. Keep every screenshot for your bank!.Culzean ClaireVersion: 7.8.1

✓ Stay clear of this app if you don’t want to get injuredI got very excited about this app and the customized program of exercises. But after the first day - I did the assigned three session (cardio, stretches and 7 minutes) -I injured my lower back so badly that I’m unable to function, I’m in so much pain with every move the following day (I’m writing it on the second day). I’ve been exercising my whole life, doing both group and individual fitness programs, but I have never experienced anything like this! Who designs these exercises?!? They ask you questions like “do you have serious back problems?” and then assign you exercises that WILL give you serious back problems! Moreover, the ads showed the app as demonstrating which muscles work in each exercise - the app does no such thing. Also, it’s impossible to cancel the subscription! You have to fill out a questionnaire, then get a message “subscription was not canceled,” and then it freezes. I’m waiting to hear the customer support. This app is a scam. Do yourself a favor and stay clear of it. It’s dangerous to your health. So disappointing..Ziutek5Version: 5.0.1

✓ Ne fonctionne pasJ’ai payer pour le service et environ 1 semaine plus tard cela me demande de payer encore et ne fonctionne plus .. HELP.CEloquinVersion: 2.2.0

Home Fitness Coach: FitCoach works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Home Fitness Coach: FitCoach.