MetaMask - Blockchain Wallet App Negative ReviewsMetaMask

MetaMask - Blockchain Wallet Negative Reviews

4.6
4.66582 star

Total 146 Negative Reviews

MetaMask - Blockchain Wallet App Complaints & User Negative Comments 2023

MetaMask - Blockchain Wallet app received 146 complaints, negative comments and reviews by users. Have you ever had a bad experience using MetaMask - Blockchain Wallet? Can you share your negative thoughts about metamask - blockchain wallet?

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MetaMask - Blockchain Wallet for Negative User Reviews

Several problems and not getting any helpMy NFT’s will not be imported. I have attempted to transfer them even though I should just be able to input the address and ID. It cost me money and still didn’t work. I tried to transfer MATIC into MetaMask and it did not work. The money I transferred from my wallet is just gone and not in my MetaMask wallet. I wanted to get into NFT’s but that’s not happening with MetaMask. I have attempted to contact MetaMask but there chat is automated and just ends with ‘we will hopefully have agents to talk to you in the future’.Version: 3.8.0

Does not Sync properly with the extensionI have another network configured for BSC on my chrome extension but when I synced my mobile application with the browser extension on my laptop It does not show the network which I configured i.e BSC. I went into Networks from settings but my Binance Smart Chain was not listed there as well, but it’s actually visible on my chrome extension..Version: 2.0.1

Why does metamask crash…Every time I access security and privacy. Why does metamask crash every time I click security and privacy….Version: 5.2.0

Great app but performance is poorAmazing app which is use on daily basis. As a heavy user, i feel that performance must be improved and is effects my usage. A fix would be great (only reason for 3 stars, otherwise would give a 5) 1. Transactions never work on iOS. You don’t see transactions 2. The browser favorites is buggy, sometimes all my favorites disappears and randomly show up after a few days. 3. Because favorites is not working, I need to keep a lot of tabs open. My phone HEATS like crazy. You guys must look into it. Using your app for an hour drains my entire battery! That’s insane. The browser is not usable with a lot of tabs, performance is just poor on that side. 4. I cannot manage my permissions like on the Web.Version: 4.4.0

Favourites goneLast update removed my favourites and I can’t add new ones. Had loved using the app , but now its pretty much redundant. Having to browse links every times only increases the chances of being scammed. Moving to chrome extension until this is fixed. I’m not the only one with this issue..Version: 4.4.0

Never had an issue with trust walletSent my matic coins to the matic address the wallet provided, coins haven’t showed up a day later. What a garbage wallet, why give me an address that doesn't work. Every address trust wallet has given me works, non with this piece of trash..Version: 4.2.2

Fix favorites in browser pleaseBut a mask is a great wallet, just a couple little things that need to be fixed. The favorites in the browser is not working and I have to manually type in all my websites for defi every time I need to go on, it was working for about two weeks and then just stopped and has never returned. I also find some weird glitches where the amount in the wallet for the different block chains will change and then reappear every so often besides that I really like my wallet and will continue to use it hopefully they can fix these things.Version: 5.0.1

Crashes on iPhone 6Can’t use on iOS 12.5.5. App doesn’t open..Version: 5.0.0

TrashHot bag of garbage. Want to buy $1.50 worth of crypto, prepare to pay $180-$350 in gas fees. Plus your % that goes to help develop this highway robbery software.- developer response is classic, not our fault and sent me a link to learn about gas fees. A better thing to do would be put your gas fees upfront, force a learning sequence that advises how high they will be before someone is able to transfer money in. You cost me five times the fees because you concealed how much it would be and gave me false hope they a different route would be cheaper. From my wallet to your wallet, from your wallet to a wallet to get what you needed to use your wallet to buy, from there to your wallet again, gas fee still to high, from there back to my other wallet because now i had a coin that cost additional to trade in my original wallet. Disappointing..Version: 3.8.0

HorribleWould give them a zero star if I could. Weak security, your funds are not safe here..Version: 3.6.0

The worst I’ve ever usedLuckily only around 100 and not more.. I deposited it in this app, now to transfer it somewhere else I gotta buy more crypto and pay very high fees. The app doesn’t work half the time. I used my bank to try to make the deposit didn’t work, I used Apple Pay, it failed. I’m just trying to get my 100 out of this lousy scammy app but they make it sooo difficult to get out. Avoid at all costs. Worst app to use..Version: 2.6.0

This app doesn’t work again.....My version was 4.1.0 that time my metamask worked well but after update 4.4.0 version this application is not open.... please let me know how to use this app again... my ios is 12.5.5 version.Version: 4.4.0

GET IT TOGETHERSent a ticket on a Metamask issue February 25th and the only response I’ve received is a generic email response stating they have received my information and may take up to 7 days to get a response. Well try 30 days and counting. I’m not sure if they want me to pretend I don’t see that the web browser wallet and my IOS App reflect different information even thought I sign in with the same ID & PW. The web browser reflects my account name, no transactions or transaction amounts; however, my App reflect no account or (Account 1) but reflect all transactions and transaction amounts. How is this even possible with the same ID & PW used to retrieve both? Is it two different accounts or is it the same? And how do I combine if so? Well obviously no one in their tech support is tech savvy enough to answer these questions. If so, I’m pretty sure 7 days would not have turn into 30 days and holding. Like who didn’t test compare that before a release. Hopefully 30 days doesn’t turn into Never. Customer Service has got to do better in keeping customer updated. I mean at this point I don’t know if my ticket still exist..Version: 4.3.1

Works but glitchyYeah it works but glitchy as hell, not showing correct balances ect. Needs work..Version: 3.2.0

Favorite messed upFavorites are messed up again, I can’t save any… it’d also be nice if the app always opened back up to the browser. 3 stars Update: there’s been an update! And the favorites are still broken? How is this real life?.. I can’t wait for MM to have some actual competition… please don’t bother with the generic reply that you send all of these reviews, it’s not helping your case. 2 stars for updating but not fixing the biggest issue. Update: how is the favorites bug not fixed yet?! What are y’all even doing? This is beyond ridiculous… it’s a fregin security risk! Get it together! And don’t send me the same generic message telling me to contact support, you should probably stop doing that all together, it looks awful… Edit #2: ok, fair enough.. but if this is true, why didn’t support ask me for any state logs? They just wait “we’re working on it” Ultimately, you run an app that a lot of people depend on to keep their funds secure, and y’all can’t figure out a favorites bug? Come on.. more time answering these means less time fixing the problem?! There’s so much wrong with that statement that I’m not even gonna bother.. seems like you’re just gaslighting here… again, get it together! Where do you want me to send logs? Absolutely nobody has asked me for any.. this is also not the first time you’ve had problems with favorites…..Version: 5.0.1

Fake appThis is a fake metamask app don't download it..Version: 3.2.0

Stay awayI’d love to give this zero stars and a warning label Updated app and lost everything, tens of thousands. No password or seed phrase works anymore , it’s like my account has been removed. Emailed these guys numerous times with one reply asking me to give a positive review.Version: 3.4.1

Do not trustI don’t recommend using this as i have had many problems with the app on my Computer and on my phone as sometimes my balance use to disappear along side my crypto I quickly transferred my cryptocurrency to something more secure (coin base wallet) even transferring my own crypto they took £35 ethereum gas fee which is a joke I'm never using this again i also tried to contacting support via email as this was the only option they have waited weeks and weeks for an email but never received anything DO NOT DOWNLOAD THIS ITS AN UNTRUSTWORTHY APP/WEBSITE.Version: 2.2.0

THIS APP IS GARBAGEI NEED MY ACCOUNT BACK THIS APP TOOK 4350 from me no joke I’m gonna file a big complaint.Version: 3.6.0

Not a safe walletSome one stole tokens from my wallet, I never shared my secrete phrase or password anywhere. I am also disappointed in the customer service they are offering. I would say, its very easy to use this wallet since we can add this to your chrome extension and use it, but its not safe at all to keep your cryptos in this wallet..Version: 3.4.1

Out of LuckI transferred from coinbase to MetaMask so I could partake in a presale. The transfer was quick, and easy from coinbase…BUT MetaMasks process for their mobile app is not as quick, & easy. Tried adding a token to my wallet so that my ethereum would be received, but they don’t allow you to simply just type the tokens name, and add it. I have spent four hours looking for ethereum’s contract address, tried five different sites, and every address I do find the app says is not the right one. Not only has this process really upset me with the lack of user-friendliness this app has, but also with the loss of my funds..Version: 4.1.1

Good but has bugsConfirm button is often grayed out even though I have balance just restarting solves the problem but is slightly annoying. Also saved favorites do not appear on the Home Screen in the browser.Version: 3.8.0

It’s ok but can do with some improvementsPlease provide a way to save an image, both in the MM browser and on the imported NFTs detail in the wallet. Rendering the Markdown in a tokens Metadata description would be good too.Version: 4.2.2

ScammerI trans money over from Biance app it never showed up. Customer support appalling..Version: 3.6.0

UX issuesMost people leaving reviews are absolutely clueless about how crypto works and should educate themselves before putting blame on the wallet for their noob issues. However, many UX bugs are frustrating. - Can’t enter decimals in gas price. The decimal point won’t register. Yes, blockchains like Polygon do decimal gas prices. - If the gas set is really too low, unlike the Firefox extension who would report an RPC exception, the app says transaction pending BUT the transaction is never sent to the network (explorers don’t show it, even as pending). - Doesn’t detect/report basic exceptions in contracts (like asking a contract to spending more than what you have). - In browser, pages sometimes freezes and blanks out, and reloading the page doesn’t work, you need to close tab and reopen a new one. - URL autocomplete is a nightmare, general browser features are dated. I wish we could just bridge Mobile Safari with MetaMask using WalletConnect instead of using their sub-par built-in browser..Version: 2.5.0

Do not use ! Stay away ! I lost all my money !Stay away from this app , if you delete the app or have a phone replaced you think your ok with just seed phrase nope . The accounts made on your wallet are not linked so when you re download the app your accounts are gone along with your money . STAY AWAY (be very cautious please ) I lost all my money ..Version: 3.0.0

Missing money/crypto beware!I use trustwallet and recently decided to move everything over to MetaMask. I started with my Binance coin (BNB) I sent over roughly around £2000 worth and it was registered on bcscan as successful, it left my trustwallet but never reached MetaMask. I’ve waited 12 hours now and nothing was received, I used the correct wallet address done everything as I should. Money is now gone and no support from MetaMask and no way of reversing the transaction back to my trustwallet. All my savings gone just like that!.Version: 2.5.0

GarbageFreezes, huge fees, if you can find another option then use it.Version: 2.2.0

OkWorks kind of okay. Doesn’t connect to web 3 when you’re on a contract page on poly scan to edit a contract though. Kind of un-handy Just had a glitch where the app wouldn’t open though. White screen and no reboot or closing of apps fixed it Had to remove the app completely..Version: 4.2.2

Rip offHave randomly lost $200 through it just opened my account one day and there was nothing left when I didn’t even do any transactions..Version: 2.1.1

Use any other platform, seriouslyThis is the worst platform that exists for crypto. There is no customer support, when you try and use their stupid community support your login info doesn’t work even if you just changed your password, speaking of I’ve had to change my password multiple times because after awhile it just stops working and I know this because I “change” it to the same exact password every time, your coins will just randomly disappear from your wallet and good luck getting ahold of anyone to find out why or how it was possible with no outgoing transactions, you absolutely need your seed phrase because your Face ID will also randomly stop working (hasn’t happened on any other app so far), and if that weren’t enough the fees are also at the tippy top of the market. Use other platforms it isn’t even worth it to hold a small amount of a niche coin on here, it will either disappear or you’ll lose access to it..Version: 3.0.1

Could Do BetterCharges insane gas prices , forces you to spend eth for every transaction, swap/conversion, and transfers to other wallet. Does not let you use any other crypto to pay/cover gas fees, as if they can’t convert it, basically if your not using eth for this wallet it’s not worth putting any other crypto in it you’ll be forced to buy eth just to send your crypto to another wallet on top of the transfer fee of your crypt. Developer claims gas fee out of their hands, well why keep catering to a crypto with high gas/transaction fees , if u want good feed back cater to people that use multiple networks ,ie Algorand ,Solana,XLM some of the cheapest and fastest transacting cryptos , as I mentioned b4 let people use crypto of their choice to pay transaction fees or give them more options than just Eth for everything .it would be good for both developers/consumers and it willPromote growth throughout blockchains as not everyone wants to use Eth especially in the crypto community Knowing that people want to hodl and are prepping for eth 2.0, just look at coinbase 3Prominent apps , though problems of their own they still allow you to convert and as simple as that the entire fee structure cheapens for the user and u dnt get low ratings because everyone Complaining about gas fees..Version: 3.8.0

To all crypto noobs:If you are new to crypto, run away. Use another app. Anything that has zero fees or is on another network that etherium. I started using it early on and I put in small sums under 100 dollars. They’re stuck there now. Now that I’ve learnt how to change networks it’s not as bad, but it’s not worth the hassle. DO NOT USE THIS IF YOU ARE NEW. It will give you massive headaches. Save yourself the trouble..Version: 3.8.0

Metamask is confusingI lost my money with no ability to recover using meta-mask. As such, these morons have found a way to completely ruin the whole point of block chain. I mean, if I can track where my money was sent from my DeFi Wallet, but meta-mask simply loses it on their end, with no ability to recover the wallet, then that basically just ruins the whole concept of Blockchain. The DeFi Wallet is amazing. I can track exactly where I sent my crypto to. I can see the meta-mask that I sent it to. When I open the meta-mask and type the address in, it says that wallets never existed. But it very much did. I sent VEchain to my MetaMask, and the transaction was completed, but when I turned off the app and re-opened the app a different wallet opened up and I have no access to the prior wallet. This app looks like it was designed by somebody from Apple, and it is constricted and cryptic. It is hard to tell what you are doing. It doesn’t let you name wallets, so I assume that I had multiple wallets called Account 1. That’s REALLY stupid. If this app had allowed me to name my wallets, then I wouldn’t have lost my funds, because I could’ve identified which wallet was open. What a crummy wallet. Cirst crypto transfer to a wallet I attempted is lost..Version: 2.2.0

EASY TO HACK BY HACKERSI’m not using it anymore!.Version: 3.4.1

Worst experience for crypto buyers!!So I downloaded MetaMask for a token that was on the eth blockchain, trying to purchase the token through uniswap was frustrating and to top with the gas fees! Ridiculous! Anyway FINALLY managed to swap eth for the token I wanted. But for some reason the token value only shows up on my desktop and not my MetaMask app, which is annoying! It won’t sync at all. So I thought I’m not happy with this experience of MetaMask or the uniswap so I thought I’ll get my money out of here, lol joke is on me... trying to swap the token back to eth has been a nightmare. I’m still currently waiting for my token to be sent to my eth address in another wallet and the status is still ‘pending’ it’s been over 24hrs. I will neither use a eth blockchain again or this app. Stay away especially new crypto buyers it will stress you out even more..Version: 2.1.1

Locked inI have read all the reviews for this wallet and was a lil skeptical… but as I used it the issues I was noticing in the reviews were all very fixable! This is a wallet that does take some time to get used to but is a good wallet once you get the hang of it.. I will gladly change my review to more stars if a support team would reach back out to me.. I have been trying to contact for a week now and have not received a reply back… my funds are currently stuck and I Cannot make any transactions.. it doesn’t say that anything is pending or stuck or needs to be sped up on either the blockchain or in the app.. luckily I know all my funds are there because of the blockchain so I’m sure it can be fixed but I do need some assistance asap ! Much appreciated Patrick.Version: 3.8.0

Terrible NOT SECURE GARAGE!!!!These guys are terrible and after I had everything scammed from me representatives from METAMASK reached out to me and scammed me for more. If you want to get scammed all your money only to be contacted by the developers and be scammed some more then sure pick this piece of garbage wallet. They have no customer service and they are totally useless.Version: 3.7.0

Gas feesI understand that gas fees aren’t the companies fault and they are just a wallet but why is it that I can transfer money to the wallet for a fee of a few dollar bit to transfer it from the wallet it’s different. To transfer £550 from the wallet the estimated minimum fees is £1250 why would I spend more than what I’m trying to withdraw to get back less than half that money. So they’ve managed to picket over half a grand from me. I’d avoid the app in terms of functionality. There’s a lot of ux issues too. There are better alternatives out there. I’d only use it if I never intended to remove the money from the wallet ever again..Version: 3.0.1

Downloading was a huge mistakeThis app is hardly functional. I was hoping to use it to swap ether for another coin, but I was unable to purchase it on this wallet. I kept getting an error message. So I purchased ether on another wallet and transferred it to metamask, and I was still unable to swap it to the other coin. The whole process was very frustrating, so I decided to just send the ether back to my other wallet, and guess what? It won’t let me!! Maybe I’m not doing everything correctly, but when I try to search for solutions to these problems, all I find are hundreds of posts and comments from users having the same exact problems as me and ZERO solutions. Do not download this wallet. You will regret it.Version: 3.2.0

Not well adapted to iPad ProAnswers in the title.Version: 5.0.1

Idiotic security model and not user friendlyI find securing the wallet with 10 random word very incompetent, and not user friendly. In a time that you can secure a wallet with Authenticator apps and a mobile phone that is user friendly and practically un breakable..Version: 5.2.0

Insane feesPlease do yourself a favor and run far away from this. Use anything else. You'll regret it if you don't..Version: 2.2.0

Stay awayIts the worst appp or chrome extension u can evet get, i wished i have read other reviews…. I transfered 25$ of ether got 17$ of it then couldnt swap it, send it anywhere…. The id of the creator is nkbinhnfbfufifodld …..Version: 5.4.0

SSL ErrorI am having serious issues with MetaMask on my iPhone. The browser is continually throwing up an SSL error and there is next to no way to get any support from MetaMask regarding this. On WiFi it appears fine but on my cellular data I can’t use the browser at all due to this. All other browsers like safari and chrome apps work totally fine to access the same websites. If someone could assist it would be much appreciated as now i can’t trade whilst not connected to WiFi..Version: 3.8.0

Transaction Completed IssueGreat app and wallet, very easy to use and effective, but recently I have encountered issues with the Transaction Completed notification that pops up at the bottom of the app once you submit an order on sites like Uniswap or Pancake Swap. Instead of the notification disappearing, when I re-open the app the notification is stuck at the bottom when I go to the browser so I am unable to use the browser properly as I can not click the screen at the bottom of the app since the notification just stays there. Only way to fix this is uninstalling the app and re-installing which is quite frustrating. And it has happened once again. Five stars if this bug is fixed..Version: 2.2.0

Still needs work to match other payment systemsEven tho I use MetaMask as one of my wallets, compared to my other wallets, MetaMask is a little clunky and show errors for some reason even when tractions go through half the time I am getting frustrated thinking that I have to retry or worse my funds are lost. While these types of payment systems are fairly new, I feel that MetaMask is lag in and should me more seamless and intuitive in regards to their ui. They are one of the first wallets to be released and yet it is my lease used wallet because of so many failed transactions and error screens that don’t make any sense. This is honest criticism and I hope MetaMask see this as such and work on the bugs..Version: 5.1.1

Went from great to fake real quick.Decentralized…. Until it isn’t. If they block one person, who’s to say they can’t block a whole nation… or wait, they did that already. RIP MM.Version: 4.2.2

Worst web3 WalletIf you are into crypto for any length of time you invariably come across MetaMask as it is the most popular wallet on the most popular blockchain (Etherium). At first it seemed like a great wallet, but not on any iPhone or iPad after the first few months. It’s now to a point where it’s unusable and I don’t get how others rate it at 4.5 given just how unreliable and unusable it is on mobile devices. On my PC with Chrome I can perform transactions via MetaMask, but I am reviewing the mobile iPhone and iPad editions. Also, you can find all sorts of people have been hacked and lost NFT’s and all their tokens. So, unless there is support for 2FA to prevent transactions without email/phone approval, it’s very perilous for users that want to store value in MetaMask..Version: 4.3.0

I can’t use itI have an iPhone 6 and I’m unable to create a password for my wallet at all, I’ve restarted the app and deleted it. everything I can think of to fix the issue and there’s no at around it. I am literally unable to use the application due to being unable to make a password. It just loads infinitely. Waited an actual hour to see if it would load eventually.Version: 5.5.0

Do not use MetaMask for anythingIt’s quite clear to me that: 1. You will not verify my identity so I can buy more ethereum for gas so you are holding my 250$ usdt hostage. 2. Transak doesn’t accept my interac debit card…. Even though it’s just a debit card so it makes it impossible to purchase more ethereum for gas. 3. When I had enough for gas my transaction failed costing me more money in gas prices which is just so convenient. 4. 0 support, 0 care in the world, 0 chance I will ever use this service ever again. 5. Binance is better, crypto.com is better, coinbase is better etc. Don’t waste your time with MetaMasks crazy gas prices, it’s not worth the headache or your time. They are a greedy company that doesn’t care about its users clearly..Version: 3.7.0

BuggyThe app crashes when I try to view my NFTs. Sometimes the browser doesn’t load pages, just kind of freezes. Other than that, it’s great to have mobile access to MetaMask.Version: 2.5.0

Really ExpensiveIt is really hard to move money around metamask. I wanted to swap a token that was worth around $30 and it asked me $39 in fees on top of all the other fees I already paid. Really expensive, I hope you guys can fix this problem because there is no point doing transactions on metamask when they ask so much money, much more than what I am even swapping which is crazy..Version: 5.0.1

Very useful but there’s just one thingI keep trying to import my NFTs into my wallet but it keeps saying “personal contract detected” it worked perfectly for one of my NFTs but now it just doesn’t work..Version: 4.4.0

Do not use this wallet2021 Update. IOS!! This wallet is completely garbage. Is unable to detect a transaction sent under my public address. At the time I didn’t have the Binance Smart Chain connected to my MetaMask because is no information about it. After couple of minutes I figured everything out by myself and I added the BSC network to my MetaMask. The MetaMask system accepted the change of the network and the address were I sent my coin is the same. But this crap of wallet is not able to recognize that!! Meanwhile I lost the tokens that I “transferred” to my MetaMask wallet and still waiting for their crappy technical support to get in contact with me. If you watch videos about MetaMask in you tube, THEY’RE NOT ADAPTED FOR a mobile IOS system. Also, MetaMask in IOS is built exclusively for the etherium network, meaning TOO high transaction fees!! My advice is that if you just depend on a IOS cellphone to invest in crypto Trust Wallet is the better option. Is mobile friendly and always is giving the most accurate price value of the coins at real time. Because Binance is user friendly also is real good to use it along with Trust Wallet..Version: 2.2.0

Favourites disappearedAfter the last update, all my saved favourite links have disappeared. Extremely annoying that alone, plus the button to save new favourites has disappeared as well, so there’s no way to add them again….Version: 4.4.0

Upgrade MetaMaskPlease kindly upgrade MetaMask so that it will now be possible for holders to regenerate a new password Incase we forget it otherwise people including myself have lost my asset because I forgot my password and can not find my secret recovery phrase! I have some money in there!!! THIS IS UNFAIR! Because I attempted different kinds of passwords when I downloaded the app again it can not open again on my home screen! Hope you consider my humble request! Thank you! Pls why is the app not opening on my home screen? I’m for days now!.Version: 5.0.0

Do not useUses high fees to transfer from Binance or other platforms to receive crypto and if you want to transfer back or buy the fees needs to be paid in Ethrium..Version: 2.4.0

HackedThis app needs better security. I’m generally extremely safe with crypto. I never connected my wallet to any sites and don’t have my password and seed phrase anywhere. Woke up this morning to my account drained. $40k down the drain..Version: 5.6.0

UntrustworthyDo not trust these guys I had to set up an meta mask account so that I could trade NFT and the first transaction I sent did not work. I have made hundreds of transfers before, so I was suspicious when it did not arrive after 24hours. It’s now 3 months and after numerous attempts to contact the meta mask team, I have had no response. Clearly no intention of actually trying to resolve. Please avoid using these guys, they are far from professional..Version: 4.1.1

Latest update breaks uniswap on iOSThe latest update is crashing metamask when approving or rejecting a transaction swop. Makes it unusable on the mobile device. Stable when there isn’t a transaction to approve or reject..Version: 2.1.0

This update is terribleThis mobile iPhone app is nothing but glitches and takes long periods to buy any crypto through Apple Pay it use to be great on mobile but this now is terrible guess centralised powers have ruined it.Version: 4.2.2

Terribly buggySettings are so slow. Crashes when trying to see ( to delete) wallet connect sessions. This is a MUST to be able to disconnect spam and scam sites. Trust Wallet is fast and better..Version: 3.8.0

This app is terrible for the amount of responsibility it has.This app is terrible how can you guys not afford to fix it, no dark mode, data corrupt errors , laggy, lags when you change windows and have to log back in. This app is absolutely horrendous. I keep getting data corrupt errors and having to reinstall and redo seed phrase etc. And re add all the networks/favourites. Terrible app honestly.Version: 3.1.0

Fair review if a big feature is brokenIt works as a wallet, does not work for the swap feature. Considering I only have a MetaMask for the swap and I’m just waiting on seeing when the swap is cheapest, the fact that the swap doesn’t work on mobile is pretty horrible. That’s not even mentioning that it sometimes costs $700 to swap at a fair exchange rate when just last week it was $60 for a fair exchange rate. If I swapped for $700 I wouldn’t have anything left so now I’m stuck waiting and waiting but the waiting would be tolerable if this app actually worked and served its purpose. I should give a one star, but it works as a wallet, even if they charge you ether to do anything with the wallets..Version: 2.2.0

App is very buggy and have connection issuesWeb plugin is working better Mobile app is too buggy to work.Version: 3.4.1

Please fix these issuesI am doing a lot of transactions on the Fantom and Avalanche network and constantly having transactions not go through, or get stuck for long periods of time. Also the app has frozen many times and I need to turn off my phone to get the app to work again. Today the app froze completely while trying to open it. It stayed on the white screen with only a small orange diamond in the middle for over 2 hours. Turning my phone off and on again many times did not fix it. I finally had to delete the app from my phone, reinstall it, reimport all of the tokens in all of my accounts and add back the 20+ bookmarks that I use. It took me hours to do this. It’s so frustrating. I love the app when it works, but lately it seems to not be working well, more than working well. Please fix this. I’m trying to do this for a living. Thank you..Version: 4.0.1

Transaction fees are high!I have 3 other wallets, and none of them are nearly as expensive as Meta is to purchase/exchange assets..Version: 5.6.1

Apple Pay crashes the appHey can you fix the Apple Pay bug.. the app crashes if when you click the pay.Version: 3.3.0

So buggy can’t use itI have iPhone 12 and this app is basically unusable, I made some swaps about a month ago and since last update I’ve been an able to sell any of my coins , once I figure out a way to get these coins out I will never use this app or will I ever recommend it . Poor work.Version: 3.4.1

FreezingHad the app for a couple days and it has frozen upon load up just stays on the orange daimoned cant get into my wallet.Version: 4.0.0

Terrible app, lost all of my money because of a crashThis wallet is by far the worst I’ve ever used. Woke up one morning and checked my wallet to see my balances and to my surprised the app had its “local data corrupted” which means I lost 5000$. I can’t log in anymore. Customer services takes forever to get back to you and pretty much told me I was out of luck. Use trustwallet or anything else..Version: 3.8.0

Will steal moneyWill take your gaz fee and won’t even be able to access your NFT’s.Version: 4.2.2

Creates multiple accounts on different devices.At first this wallet seemed pretty good. You can manually add networks but when adding the wallet extension to other devices via your seed phrase it creates another account with the same address. So when it comes to depositing your crypto it’s a gamble as to which account it will land in. Extremely frustrating as it seems your wallet doesn’t communicate with other logins on other devices.Version: 3.6.0

Browser often doesn’t work properlyGreat crypto wallet up but a lot of problems with the browser like… it never saves any favourites, sometimes pages are just blank, can’t swipe back to go back, would be five stars if the browser just worked properly!.Version: 5.1.0

Can’t sync it with desktop versionThis app is so frustrating. Somehow this wallet is so bad that ON THE SAME ACCOUNT your metamask on mobile and metamask on desktop can have 2 separate balances and look completely different. I know with 100% certainty that I don’t have a phony version of metamask installed. And the only supposed “fix” is to use the sync to mobile feature in the settings but metamask disabled it because they can’t get it to work. How can anyone consider this a valid mainstream wallet with flaws THIS BAD. I know my account is safe but it’s frustrating when I have to go to my desktop to see the true amount of tokens I own because the mobile app just won’t sync and update my amount. The app is fine if your only using it to store some ether but any other token or account you add will definitely ruin your mobile account and you’ll have to rely on a desktop , making this app useless..Version: 3.7.0

Could be betterMost of the issues mentioned in reviews are not Metamask related. Gas fees are set by the Eth network, and sometimes transactions don’t go through due to slipppage not being set high enough with Uniswap or others. Gas fees still get charged if the transaction fails. This isn’t the Apps fault, as it’s just a wallet. However I do have some issues. The app doesn’t show the coins I have already added to Metamask via the Chrome extension, they need to communicate. Also when I try to paste the contract number into the App instead it won’t give a paste option so I have to manually add it in... please resolve these issues..Version: 2.2.0

Issues with getting quotesI downloaded this app because it was the easiest way for me to get the new Saitama Inu coin. Thankfully, transferring Etherium from another wallet to this one so I could swap it for Saitama went off without any issues. Since then though, I am unable to swap back to Etherium. It comes up with a “quotes not available” message and when I attempt to send my Saitama to another wallet, it doesn’t recognize the Saitama as an option. At the moment, my plan is to hold my coins so it’s not a great need to have this feature at the moment but the fact that I can’t swap my coins or send them to another wallet is frustrating. Please fix this MetaMask and I’ll gladly give 5 stars. Outside of this issue the app has been great and very easy to navigate.Version: 3.3.0

AVOID!The Gas fees are insanely high and we’re higher than the actual value of the coin I wanted to purchase. I transferred some funds in from another wallet and decided to transfer it back as I didn’t want to use this app as it kept crashing and I gave up after the 100th attempt (literally not much exaggeration there). They then charged me over 20% to transfer my own money back from the wallet it just came from. Awful rip off app, hard to use, always crashes, AVOID!.Version: 2.2.0

DaekmodeMetamask needs to make a safari extension or let people use darkreader within the metamask browser. Please consider..Version: 3.8.0

IPhone restarting and crashingPlease fix the bug since it’s update keep crashing the apps and iphone restarting itself.Version: 3.1.0

This is the first time I’ve reviewed anythingI wanted to store my $50 of etherium in this wallet. Now to actually get this etherium to buy something, you have to transfer it to another address, right? Problem is the gas prices. 0.1 BNB is what it costs, which is more expensive than the value of my etherium. Now my etherium is stuck in this wallet forever and I will never be able to access it. It really sounds like a scam as they have completely locked my money. These gas prices are not obviously stated before transferring the coin..Version: 2.2.0

Fix Bugs pleaseSomething broke about 3 weeks ago and a bunch of people lost their bookmarks (favourites) can’t get hold of support. Hopefully the team will see this and I can change it to 5 stars.Version: 5.0.1

Old technologieCant open the app with the new version :(.Version: 4.4.0

NOT NEW USER FRENDLYI made a few transactions and they both failed. I have not received any nfts. Also tryd contacting them and got 1 response and when i responded i never got a email back..Version: 4.3.1

Issue log inI haven’t logged in for months. Updated apps twice and now trying to log in keeps showing invalid password!! I have my password written down.. MetaMask what’s going?.Version: 5.2.0

Very UnsecuredI and my other three friends got our. Wallets hacked and all of our assets are gone, not connected to any website at the moment because i remove all websites from Metamask once i don’t need it..Version: 4.3.1

Keeps shutting my phone down!Mattttttteee! This is so frustrating! When I’m using Metamask (I’m on the bsc network) it will just close down suddenly and shut my whole phone down! Then it takes 5mins to sort itself out and switch back on. This is very inconvenient when trying to be quick In presales etc. Please can you look into this..Version: 3.4.1

No supportI want to love this app, but the lack of support is SO disappointing. They need to onboard more people or something, you wait weeks to get a reply and sometimes you don’t even get one at all. With millions of people using the app I’m sure there’s a massive surge of people needing support, perhaps make things a bit more straight forward? And I’m sure you can afford to hire more support staff!! Shocking honestly.Version: 3.6.0

Don’t update unless..You know your password. It’s been a while since I’ve used my wallet, I’d normally sign in with my fingerprint but after updating the app using my fingerprint doesn’t sign in anymore. God knows what my pass is. I do have my recovery phrase somewhere but this shouldn’t be happening so I’m no longer using this garbage.Version: 3.3.0

Sad tru dont put no money if you dont want to lose itOk so i had 1000$ in my meta mask buying nft on open sea was not working so i log out from my phone reinstall the app the 12 key word not working all i have is a pic of it and it not working so well what you do if your original 12key not working i have all my info normally i would just log in and buy nft but it wont let you now cant access my own account with all the right info i will try every day but for now it a scam how is it possible cant log with my 12key !!!!.Version: 3.8.0

Terrible!This wallet is awful! With multiple accounts in 1 wallet The mobile version only shows 1 and I can’t import the others, have to go to the browser version to look at all the accounts but can’t look at NFT’s on the browser. It’s unintuitive and the accounts don’t work, it’s frustrating 95% of the time and it just simply works the other 5%. We need better crypto wallets!!.Version: 4.0.1

Favs Are gone in the browserBring them back. it’s probably a bug. I’ll remove my review after it’s fixed. Thanks.Version: 4.4.0

New update buggyApp fails to open through wallet connect, confirming swaps rarely opens any dialogue in app, if you are trying to catch a launch you will need a more reliable wallet until a new update Update: MetaMask responded offering to try and fix the issue, however I had already imported my wallet to another app and fwiw this is a widespread issue so they are already well aware… a simple fix if you want to keep using MetaMask for a specific nft launch or whatever is the make sure you have your seedphrase and delete the app and data and reinstall and import, will work for the first transaction anyway. Opening in the built in browser increases odds of working greater but still no better than 50% personally. Not trashing MetaMask ofc, and if you are using a desktop you probably won’t have any problems, But on mobile don’t risk it until it’s fixed. Miss one launch on 0 block and you’ll be a sad puppy ask me how I know.Version: 3.8.0

Dont trustHad a breach of my app - waiting on metamask support. Would think twice before downloading.Version: 2.2.0

Metamask seed phraseHi Metamask team, my application does'nt want to open and my seed phrase is in it. I've closed my phone and i closed the application to debug it but it still not opening up. Can somebody help me please.Version: 5.3.0

Data Loss is a known issue!?One day I opened Metamask and it said “Metamask encountered an error due to reaching a storage limit. the local data has been corrupted. Please reinstall metamask and restore with your Secret Recovery Phrase”. If you google this, it’s a known issue. It’s a very bad bug because data loss = loss of access to funds if you lose your backup phrase or don’t have convenient access to it. Metamask should prioritize fixing this because this is a basic software engineering 101 kind of bug and the magnitude of the impact on the user in terms of risk and fear can be immense. I was lucky and could recover access but you might not be (if the stores key is lost and the secret phrase is lost your access is gone forever—also never tell anyone your secret phrase to anyone including and especially anyone claiming to be Metamask support)..Version: 5.0.1

Universal Links issues!When I try to sign a transaction from another App, it opens MetaMask briefly, then takes me to App Store (which is already installed) making the signing request disappear when I re-enter the MetaMask app. Badly Needs fixing!.Version: 4.2.2

Funds were stolenMy funds were stolen from my MetaMask wallet without me completing the transaction and no one wants to offer any info or help to resolve the issue. After I complained, I could no longer log into my account. Interesting isn't it? Congratulations MetaMask because you can commit crimes without being punished. If you want lose your money, you can use MetaMask and/or Binance Smart Chain wallet..Version: 2.5.0

Bring explore section for Web3 & DappsI love Metamask this would be a 4 star review cause I think this app is missing features I’ve been spoiled with in other apps like dark mode, but I really enjoy this wallet better than any other on the iPhone. The only reason my rating is 3 stars is because of the removal of the explore section allowing me to jump instantly into some of the more popular dapps on the blockchain. That section was so helpful I started to prefer exploring web3 in the metamask app & i was using this app as a gateway to introduce my friends to the blockchain. I really wish this feature would come back..Version: 2.0.1

Makes my phone crashI have an iPhone 10s max and every time I try to use my wallet on my iPhone my entire phone restarts. This does not happen with any other app. My phone is perfectly functional and yet MetaMask isn’t..Version: 3.4.1

THEY RIPPED ME OFFTHEY HAVE RIPPED ME OFF DO NOT USE THIS WALLET!!!! I’ve was trying to make a payment to them for 5 days!!!! I’ve tried buying from them three times and every time it says pending the third time I sent them 1545, it says pending and by the time it left my account it says on MetaMask that my purchase has expired and I’ve sent all the proof to there support team and I’m getting no where with them!!! I still haven’t heard anything from them as to where my money is!!!! Caused me nothing but stress and one of my friends has been having the same problem!!.Version: 1.0.8

Many essential functions no longer workPlease fix this application because I have noticed that many essential functions have stopped working for quite some time now ..it’s a great application when it’s working properly!.Version: 2.3.0

No SupportI had coins sent to my MetaMask wallet on the Binance SmartChain and the transaction cleared and is on the BSCSCAN and they have not appeared in my MetaMask wallet. I have contacted support numerous times with no response at all. I then get automated responses weeks later saying I have not responded to their reply?? They never sent a reply and I then get redirected to a support service that is not active.. I have sent this request 4 times over the past few months and to get no response from MetaMask support is pathetic! Please contact me to resolve this and I will change my feedback. There is no reason for my coins to be missing, the fact that there is no support at all from MetaMask when this happens is disgraceful! I will not be trusting this company with my money in the future!.Version: 3.6.0

Security IssuesWhether you help billions of people get into crypto there is a lot of work to put on to keep them secure. This wallet is so easy to hack when you leave it open and connect to a website. It would better be to build in an Authenticator or any other secure way to send funds. A wallet like this one should have those options built in. So many people been hacked lately..Version: 3.6.0

Disappointed with recent upgrades and customer serviceI have had issues with MetaMask connecting to uniswap based on recent app upgrades. I haven’t experienced similar issues with Coinbase wallet or Trust Wallet and ended up contacting customer service for help. However they weren’t responding and contacted MetaMask Instagram account. Worst mistake of my life as it was a scam account and very sophisticated scam. I ended up inputting my pass phrases on “Wallet Connect” and in a couple of minutiae my life’s savings were gone. If it wasn’t for all of the issues I’ve been experiment where I couldn’t connect to Uniswap or send cryptos out from my account none of this would of happened. It’s the worst sick feeling that you could have, and not sure how I’m going to rebuild..Version: 3.5.0

Critical Features BrokenMetaMask used to be good, setting a standard in a blockchain Web3 browser. But now theres some issue with sending assets that causes the “MAX” and “NEXT” buttons to be grayed out and unavailable. Many times the app breaks, hiding the fields where you type in the desired amount to send. Using an iPhone12, with the most recent version of the app available on the AppStore and also having reinstalled multiple times showed no improvement. At this point, everyone with the same issue just wants the app to work to move their stuff to a different wallet. iPhone 12 mini with iOS 15.1.1.Version: 3.8.0

****WARNING******Without sharing my seed phrase or password using only an iphone my account was drained. Support have yet to get back to me. Reddit users say they’ve had the same issue and zero response from support. User beware..Version: 2.4.0

Support is horrible! Very unresponsive & surprisingly not tech savvyHad several instances where not only was support unresponsive but they continued misdiagnosing my issue. I guess they get alot of users who aren’t that tech savvy and are able to get away with providing the incorrect technical solution. I am tech savvy and completely understood what my issue was. I just wanted metamask to fix it because it wasn’t something a MM user could do themselves. Basically, tokens had not been showing when using a Matic custom network. I showed support, several times through Matic explorer that the tokens were in fact there but just not showing or connecting correctly to the network. Even with the explorer info their support continued to insinuate that there weren’t any tokens in the wallet. Unbelieveable! Not only that but because their support is so bad scammers are actually able to pose as MM support on Reddit and scam many of the MM users that are going to Reddit to try and communicate with MM support because MM is unresponsive otherwise through other medium such as email..Version: 2.4.0

Updated and unable to use sync with extensionOnce again had to spend thirty minutes adding all the tokens and networks back in after MetaMask’s incompetent features don’t work..Version: 3.7.0

Continual drop outs and closuresThis app has a bug that closes the app after approx 30 seconds. Please fix ASAP. Very hard to perform tx when it’s so glitchy.Version: 3.1.0

Horrible app, rarely works for critical functionsApp often fails to connect wallet to dapps, also fails to confirm transactions. The app will open when prompted to confirm a transaction but now pop up notification occurs to actually confirm the transaction. Same thing when trimming to connect to dapps, the app will open but no pop up to allow you to confirm the connection. Additionally it fails to allow you to manually add custom tokens often and only works at random. It often take 20, 30, or more attempts at something g to even get the app to allow you to confirm something or do what it is supposed to as a wallet. STAY AWAY until they fix these bugs. It worked great at first but is horribly buggy now.Version: 3.6.0

Display bug causing frustrationIt’s very disconcerting to have the funds in your wallet suddenly disappear right in front of you. This keeps happening in MetaMask, to the point where now it just won’t show my balance at all. I switch to another network and switch back and it momentarily shows my balance then reverts to 0. Very frustrating and fills me with uncertainty..Version: 1.0.11

Great wallet, technical issuesEvery other week I have to reinstall because the wallet corrupts or it gets stuck on the loading screen. Very frustrating to have to add all my networks and bookmarks every time..Version: 4.0.1

Trusted by who?Installed on iphone 12 pro, login once and now constantly a blank white screen even after restarting the app and iphone. Definitely not a good experience so far with this wallet..Version: 3.4.0

Scammed 1000$Just got robbed for 1000$ hackers.Version: 3.7.0

Difficult to useExtremely difficult to learn how to use! Not user friendly at all! Plus chrome ext MetaMask is not syncing with iPhone MetaMask- very frustrating.Version: 4.1.1

Why is this not Full Featured!This is a good and simple interface considering that it deals with crypto. That’s the good The bad, I have lost so much money by failed transactions that would have been approved if not on mobile! Transactions time out. Transactions have just below the gas needed to be approved. Or the approval screen won’t pop up in general for some tokens or LPs. You can’t adjust Gas price and gwei. You can’t cancel transactions. Can’t speed up transactions. The PC version isn’t that complicated. Make the mobile version full featured ASAP. This has give me so much trouble. 2 stars until update.Version: 1.0.4

Can’t sync Chrome and Mobile AppCreated the wallet on Chrome extension. Downloaded the app to sync. Asked to log in with the recovery phrase AND set a new password? Then nothing syncs; Chrome profile still only works on old password while the app needs new. If they can’t technically figure out how to sync between devices of a user profile - how can they be trusted to be the vault keepers, I am not sure..Version: 3.8.0

Hacked!For me, personally it is the worst app i ever use. My wallet was hacked yesterday and all money was transferred to an unknown wallet and hacker did that without even my rexovery phrase or my password. Worst thing ever. Very disappointed with this. On top of that, there is no security of these apps. No contact info to supprt team. Just send email and keep waiting for their reply for months. Thats all..Version: 3.8.0

Lost moneyI deposited BNB from trust wallet to metamask and it never showed up, didn’t do any mistakes..Version: 3.5.0

PLEASE Add Ledger Nano X SupportLove Metamask, love the mobile app there is just one MASSIVE feature missing right now and that’s integration with the Bluetooth enabled Ledger Nano X, I got this to manage my NFT’s on the go, whilst maintaining security but with no integration/support this just isn’t possible at the moment so I may aswell have got the vanilla Ledger. I’m sure it’s coming and my word will it be a good day when it does…..Version: 5.1.0

Nft purchasedI purchased two nft worth about $60 and you wouldn’t believe it but they never ended up in my account. I lost the money that I spent on the nft and got nothing in return. I would like to get a full refund and carry on trying to find an app that works.Version: 3.8.0

Missing fundsAll of my tokens have gone missing out my account. This wallet is not safe and there is zero support. I’ve had no response from anybody and nobody was able to help me. Would not recommend, I am regretting trusting this app.Version: 3.7.0

They sell your information!I give them props on how easy it is to setup and I really like that part but, my goodness the transfer fee is absolutely insane and the worst part it’s fluctuating constantly. They will say it’s not their fault, but it is. I transferred ETH from my back up wallet on a different site and paid $6 to transfer so I could purchase a couple NFTs because it can direct link to OpenSeas, but on MetaMask you have to pay “gas price” which is silly because it’s fluctuates between $30-60 all day. I was going to send $10 and the total if I would’ve sent it was around $65. Like really? Seems like a good and secure platform but if you’re not a big baller crypto guy/gal don’t waste you time and money on it. I realize other crypto’s don’t have that big of a fee but MetaMask was designed to take ETH as your main balance when you sign up. Edit: 1 star now because they said exactly what I thought they’d say. Also if I don’t verify my account in 2 days they delete it and take your balance. 0/10 don’t use. Just recently discovered that I’ve been getting emails from fake MetaMask employees having me verify my identity. Sad this is I didn’t even sign up with an email and they still have my information. MetaMask is grimey and will sell your information. Just sad honestly.Version: 5.1.1

Scan or what checkI used the hash to receive payment or transfer into the wallet. Transaction completed but for days now nothing is showing on my account. No customer support to resolve customers concerns and problems. This compered me to write a review for others not fall for it . I am surprised it has found its way Ito App Store without proper testing if this fit for purpose or to scam users . Do not be victim and have almost lost my ETH coin transfer into this app . I am looking to contact Apple support to launch official complain as I downloaded this app on the basis of trust on Apple goodwill and integrity. 😭😭😭.Version: 2.2.0

Steals moneySo far all this app / site has done is take my money with no help, no way to cancel. Read the help site. Loads of other people are saying the same thing.Version: 3.8.0

Garbage app stay away; stay saneAbsolute hair grabbing nonsense with this app, unable to link a reddit collective avatar to this app even with lots of research of how to, did everything right, would not accept the contract id. Stay away from this app, it is absolute garbage, a waste of time and rage inducing.Version: 5.6.1

Fees to highI transferred $200 to meta mask and they took $50 from it this is honestly ridiculous this app is literally terrible i should’ve read the reviews before I tried this out 🗑🚮.Version: 2.2.0

It’s Ok … butThis app is ok but is laggy and freezes frequently for me (using an iPhone that can definitely handle intensive tasks - which MetaMask shouldn’t be). No other wallet I’ve used, and I’ve used most of the popular ones, performs as poorly as this wallet. In fact, if it wasn’t for current gas prices I’d transfer all assets out of here into Trust Wallet, which has none of these issues (for me) and no I don’t work for the TW developers. MetaMask on iOS, as one other reviewer said, needs an update to make it faster and more reliable..Version: 3.3.0

Stupid app doesn’t workIt says tap on the panel to see yr seed phrase but when you do it doesn’t change so you still can’t see the phrase and can’t go any further. Stupid app. Why bother getting people to install an app when it doesn’t work..Version: 1.0.1

FaultyFaulty App , when trying to connect/sync through another apps like uniswap, it goes directly to the App Store and not the metamask , so I am not able to use any other difi services ..Version: 3.8.0

Just badFirst time sending eth to my recently made wallet on MetaMask somehow has failed to be received. Has been confirmed on the blockchain as sent successfully, double checked the receiving address multiple times to make sure if I made a mistake and has been almost a week, would not recommend using it unless you want to lose money..Version: 3.6.0

No More!I’ve been waiting for these folks to support Safari for almost 2+ years now! On GitHub, I see tons of requests but these guys are so happy printing couple of hundred thousands dollars a day, they just don’t seem to care! So, me, my Ledger Wallet and WalletConnect (Safe & OpenSource) will do just fine - without paying MetaMask any commission!.Version: 5.2.0

Poor functionality.I can use a password to log in, but using the same password to reveal the seed phrase gives an ‘incorrect password’ error. Because of this I've never been able to get my seed phrase so have had to get a new wallet with a different provider and move my coins across. I also spent a week getting the ‘insufficient funds’ error when trying to transact despite eventually adding $150 of eth for a $90 gas fee. Only got it to work by logging on early in the morning. Would not recommend, app is clunky and there’s no one to help you when you need it..Version: 3.6.0

Most bad reviews are complete crypto newbiesGuys need to understand that gas isnt “gas”, it’s just gas. It’s not a scam. You guys typing your 12 words everywhere.. that’s because you’re dumb! Recently the app crashes quite a bit..Version: 3.1.0

Wallet needs an updateUseless wallet in regards to everything really .. laggy interface needs an update like most of the app needs a full update..Version: 2.5.0

Stopped logging inThe app suddenly stopped logging me in. I have some money in there and used my fingerprint instead of the password. Today I couldn’t log in. It doesn’t read my fingerprint and the password got lost. There’s no password reset option. The link that populates below tells me that my account will be lost beyond recovery if I proceed. So… it doesn’t respond to my fingerprint, it doesn’t populate a password reset option, and if you try to click on the ONLY link available, it tells you that you gonna lose your account along with the money stored in it. This is stealing, but who’s going to do anything about it? They’ll advise you to “file a lawsuit”. Who’s gonna do it over a hundred bucks?.Version: 3.6.0

HORRIBLE!!! STAY AWAY!!Huge charges, not responsive, crashes constantly money disappears from your wallet mysteriously!!!!! Most terrible app!! Stay away at all cost!! The fees are out of this world; I don’t think I have ever or will ever see a bigger rip off and scam than this! Don’t do the mistake I have done, use trust wallet or anything really as an alternative but metamask! Especially when dealing with Nfts. I honestly cannot believe how bad this app is and how incompetent their staff are! STAY AWAY at all cost!.Version: 2.2.0

Transfer ‘success’ but never receivedI had withdrawn eth from binance to MetaMask twice. Binanse and bsc scan both show completed, however metamask wallet never received any ETH or notification, and I had sent emails, looked up for support. All I got was some auto reply and lead me back to help support, even though that page shows: this page no longer in use. Hopefully can get some solution for my problem, therefore I can change the rating Thank you.Version: 3.4.1

Got scammedConnected an app to MetaMask and it stole my BUSD. Should be a warning about this !!!.Version: 4.4.0

Be carefulEasy to get screwed, if you can’t cover the gas fee by a good amount be careful because it canceled on a trade and still charged the gas fee even though the trade was canceled. Enjoy hundreds of free dollars smh also terrible help service.Version: 3.8.0

Really disappointedI had done a bank transfer with Transak and all it was doing was pending and I had transferred the money but somehow they didn’t received it. I contacted customer support and showed them proof of payment and all I got was “rest assured that as soon as the payment is received, we will guarantee that the order is executed” and 12 hours later nothing so I just lost £320 and showed proof of payment..Version: 3.8.0

Recent update won’t let me loginNormally the app works pretty well but a recent update made it to where I open the app, it brings up faceid and recognizes me, but doesn’t actually log me in. It takes me back to login, does another successful face scan, and then just stays on the login page. Desktop works fine, I’m not worried about my crypto being gone but I just want to avoid inputting my seed to recover the wallet if it’s going to glitch out again. I’m still logged in on desktop so I’m going to continue using that but I will likely not be using this app on my phone until I see reviews saying they’ve fixed the login problems..Version: 3.1.0

MetaMask support is non existent.I never saw my secret phrase because in the beginning I was given the option to skip. I encountered an error on iOS where I couldn’t log in because it said the apps hit a storage limit. So now I’m locked out of my wallet and MetaMask support hasn’t contacted me at all after almost a month of submitting multiple tickets in their “support”. It seems they just don’t care at all. I have tried their methods for vault data following the tutorial for iOS. Explained everything to them still no response. It seems some other people have encountered this issue, an ongoing error that has been going on for a while that they seem to not care about. If you use this app don’t expect any support..Version: 4.0.1

Good, but have issues with inbuilt browserI like the app but am having issues with clearing the cache in the browser. It keeps loading the cached version of a page, even though I’ve cleared all cache settings. It will not load the pancake swap site now, no matter what I try, which is extremely annoying. Devs really need to fix this!.Version: 3.8.0


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