Crumbl App SupportCrumbl, LLC

Crumbl App Support

4.9145 star

Total 3,097,946 Ratings

What is Crumbl? Description of Crumbl

The Crumbl App is your one-stop shop for everything Crumbl! Whether you need cookie pickup, delivery, shipping, or catering, we’ll serve your favorite cookies, your favorite way. Download now to start earning Loyalty Crumbs that can turn into free cookies! That includes goodies like your free birthday cookie and more.

Collect Rewards Points
- Earn Loyalty Crumbs when you order pickup, delivery, and even catering. Once you reach 100 Loyalty Crumbs, that’ll be converted into $10 of Crumbl Cash that you can use for pickup, local delivery, or national shipping.

- Order right from your phone and skip the line when your cookies are fresh and ready. Or select curbside delivery and stay in the comfort of your car—we’ll bring it to you.

- Cookies without leaving your couch. For a night in, order from the app and we’ll bring warm, fresh cookies to your door.

- Feed the masses from your phone whether it’s a wedding, office party, graduation, or just a casual get-together. Select your pickup time, your flavors and quantity, and we’ll have it ready when you arrive. Cookie flavors vary by location.

- Send a friend a box of cookies or a gift card to let them Crumbl their way. If they’ve got the Crumbl app, we can send it.

Never Miss a Thing
- Receive notifications on occasional promos and stay updated on weekly cookie drops.

Manage Your Account
- Easily manage your account details like preferred payment methods, delivery addresses, and more. Building your account also earns you Loyalty Crumbs toward free cookies!

Available from:
Monday - Thursday 8am - 10pm
Friday - Saturday 8am - Midnight

  1. Crumbl App User Reviews
  2. Crumbl Pros
  3. Crumbl Cons
  4. Is Crumbl legit?
  5. Should I download Crumbl?
  6. Crumbl Screenshots
  7. Product details of Crumbl

Crumbl App User Reviews

What do you think about Crumbl app? Ask the community a question about Crumbl!

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Crumbl Pros

Crumble cookiesAll of them are so good and so feeling dead worth it.Khat!Version: 5.6.1

Best everThese cookies are amazing..AngzViewzVersion: 5.6.1

✓   Crumbl Positive Reviews

Crumbl Cons

Terrible customer service experienceAfter reading the reviews I thought this would be a home run but, I was wrong. My recipient and I both live in Jersey, but I noticed the order was coming from Utah which I thought was strange. It was delayed in Tennessee (perhaps a FedEx issue with the flooding). It arrived and it was the smaller qty box (less than what I paid for) and the greeting was for someone else in California. My recipient had no idea it was from me and they had to contact customer service. I contacted customer service this morning as well. Nobody answers, instead they send a text back to you. I filled out the requested information (receipt order number). The text reply stated they were having trouble finding it and to send a screenshot of the order. I did…5 hours ago. No replies since. I have called again and got nobody BUT I got another text asking how they can help. Poor experience. No credit for what I paid for. My recipient still hasn’t gotten what I paid for…or my note..CurbhowlerVersion: 3.9.3

Do not order deliveryThis was the most confusing process ever. I entered my address and it popped up a map and I ordered cookies for delivery. After a short while I got a text message saying my cookies were being prepared and the time they would be delivered. Then I got another text message saying that they were being delivered and if I had to meet my driver to please do so with a mascon. I went to the door and waited for the cookies to be dropped off so I could pick them up but they were never delivered. I called Crumbl who blamed door dash and told me to call them back in 10 minutes. Then I attempted to contact door dash only there was no order number since it was through the crumbl app. Finally I was able to track it through one of the text messages they had sent me and called and messaged the driver with no reply. I then called Crumbl back and they said they could refund me or I could pick them up in the store but they could not re-deliver. Even though I paid a delivery fee so why would I pick them up in the store? The store worker was very unbothered and offered no real solutions he was rude and short. Now I just get to wait 4 to 6 days to see if my money is refunded and my kids have no cookies which they were looking forward to…...BankiserVersion: 3.9.3

✗   Crumbl Negative Reviews

Is Crumbl legit?

Yes. Crumbl is 100% legit to us. This conclusion was arrived at by running over 3,097,946 Crumbl user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Crumbl is 97.3/100.

Is Crumbl safe?

Yes. Crumbl is quiet safe to use. This is based on our NLP analysis of over 3,097,946 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.9/5. AppSupports Safety Score for Crumbl is 97.8/100.

Should I download Crumbl?

There have been no security reports that makes Crumbl a dangerous app to use on your smartphone right now.

Crumbl Screenshots

  • crumbl iphone screenshot 1
  • crumbl iphone screenshot 2
  • crumbl iphone screenshot 3
  • crumbl iphone screenshot 4

Product details of Crumbl

App Name:
App Version:
Crumbl, LLC
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
Food & Drink, Shopping
App Size:
118.10 MB
Bundle Id:
Relase Date:
06 October 2018, Saturday
Last Update:
10 January 2024, Wednesday - 00:47
IOS 16.0 or later

Crumbl 6.4.7 Update Note
✱ Version History

We're rolling out a fresh batch of improvements!.

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