Crumbl Cookies App SupportCrumbl, LLC

Crumbl Cookies App Support

4.91721 star

Total 2,282,146 Ratings

What is Crumbl Cookies? Description of Crumbl Cookies

The Crumbl App is your one-stop shop for everything Crumbl! Whether you need cookie pickup, delivery, shipping, or catering, we’ll serve your favorite cookies, your favorite way. Download now to start earning Loyalty Crumbs that can turn into free cookies! That includes goodies like your free birthday cookie and more.

Collect Rewards Points
- Earn Loyalty Crumbs when you order pickup, delivery, and even catering. Once you reach 100 Loyalty Crumbs, that’ll be converted into $10 of Crumbl Cash that you can use for pickup, local delivery, or national shipping.

- Order right from your phone and skip the line when your cookies are fresh and ready. Or select curbside delivery and stay in the comfort of your car—we’ll bring it to you.

- Cookies without leaving your couch. For a night in, order from the app and we’ll bring warm, fresh cookies to your door.

- Feed the masses from your phone whether it’s a wedding, office party, graduation, or just a casual get-together. Select your pickup time, your flavors and quantity, and we’ll have it ready when you arrive. Cookie flavors vary by location.

- Send a friend a box of cookies or a gift card to let them Crumbl their way. If they’ve got the Crumbl app, we can send it.

Never Miss a Thing
- Receive notifications on occasional promos and stay updated on weekly cookie drops.

Manage Your Account
- Easily manage your account details like preferred payment methods, delivery addresses, and more. Building your account also earns you Loyalty Crumbs toward free cookies!

Available from:
Monday - Thursday 8am - 10pm
Friday - Saturday 8am - Midnight

Crumbl Cookies App User Reviews

What do you think about Crumbl Cookies app? Ask the community a question about Crumbl Cookies!

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Crumbl Cookies Pros

SUCH A NEAT LITTLE BAKERY THAT IS OH SO DELICIOUSThis was my first time to visit this bakery & I was greeted immediately, such sweet young adults working that were all smiles & honestly seemed to LOVE their job! Best of all, they were so detailed in telling me all about the bakery and how it worked with new cookies each week and then what each cookie of the week I was buying was made of & some ideas of how they tasted & what seemed to be the “ best seller that week” as I was there on Saturday so the last day of those specialty cookies that week ! Highly recommend! A fun treat that is large enough to literally cut into 1/4 and still have a tasty treat to last your several times! Will definitely be going back, following new finds each week and then doing a lot of extra walking it sounds like ! ♥️😉🤣.Jen GillespieVersion: 3.8.11

Decision to spoil your sweet toothTraveling east and west in pursuit of our dreams. We ride the wind and continue our journey following our destiny. A destiny to find sweet in the formation of cookies-that is meant to challenge people narrative and change their life. Do you think sweet is a given? it’s not. It’s a desire of life. Everything in life is worth living for and at best to be sweet. Finding this joy of life, I was excited to reside in Crumbl Cookies. Because everything you see is made possible by what you don’t see, and what we don’t see is how sweet life is when you get a taste of crumble cookies. When you’re not looking. I go to work, but I don’t go a day without seeing the sweetness of life. find your pursuit, find the sweetness of life through Crumbl cookies..Speedy_coopVersion: 4.5.6

✓   Crumbl Cookies Positive Reviews

Crumbl Cookies Cons

Terrible appThe app is very glitchy. It rarely works. Additionally when the DoorDash driver picks up your order, you have zero contact with them and are not given any information. My order was picked up by a driver who then proceeded to cancel my order which allowed him to get free cookies that I paid for. Then when I called the store, the employee told me the order was picked up and on the way. After 40 minutes of waiting, I called the store and they told me they could not do anything about it since the deliveries are handled through DoorDash once it gets picked up. The only way I found out my drivers name was “Greg” was from the store. Other than his name, I was given no information to even begin sorting out the problem. I then asked for a refund or a new box of cookies and the employee said no since only the manager could authorize that. I will never be giving them my service again after this encounter. If you’re going to make me use your app then make your app encompassing to where I can at least contact my driver. Terrible customer service as well. Reported this to the better business bureau..MpreulVersion: 4.2.1

There are some flaws…I love Crumbl cookies, but there are some definite flaws in the app. First off, it makes you turn on location services. This is a problem because if you send someone else to pickup your curbside order, the app won’t allow you to text “I’m Here” even if the person you sent is at the store. Second off, if you order a delivery on Sunday, the app allows you to place your order although the cookie menu hasn’t been released yet. There is no way on the app to later specify what cookies to put in the order nor to cancel the order, the only way to fix it is to call the store. Lastly, if you are in another state ordering the Crumbl cookies as a gift, they deliver based on your local time. For example, I am in Alaska and I ordered some cookies from an Oregon store to be delivered as a gift at 10:30. Because Alaska is one hour behind of Oregon, the cookies weren’t delivered until 11:30 their time. This is illogical, as to why would I want the cookies delivered on my time, when ordering from another store in a different time zone..CrumblhelpVersion: 3.9.2

✗   Crumbl Cookies Negative Reviews

Is Crumbl Cookies legit?

Yes. Crumbl Cookies is 100% legit to us. This conclusion was arrived at by running over 2,282,146 Crumbl Cookies user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Crumbl Cookies is 97.3/100.

Is Crumbl Cookies safe?

Yes. Crumbl Cookies is quiet safe to use. This is based on our NLP analysis of over 2,282,146 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.9/5. AppSupports Safety Score for Crumbl Cookies is 97.8/100.

Should I download Crumbl Cookies?

There have been no security reports that makes Crumbl Cookies a dangerous app to use on your smartphone right now.

Crumbl Cookies Screenshots

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Product details of Crumbl Cookies

App Name:
Crumbl Cookies
Crumbl, LLC
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
Food & Drink, Shopping
App Size:
82.68 MB
Bundle Id:
Relase Date:
06 October 2018, Saturday
Last Update:
15 December 2022, Thursday - 20:22
IOS 14.1 or later

Crumbl Cookies 5.0.7 Update Note
✱ Version History

We've rolled out some bug fixes and added the ability to use gift cards and Crumbl Cash on shipping orders. Now your cookie ordering experience will be as smooth as melted chocolate!.

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