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Diet Doctor App Complaints & User Negative Comments 2024
Diet Doctor app received 73 complaints, negative comments and reviews by users. Have you ever had a bad experience using Diet Doctor? Can you share your negative thoughts about diet doctor?
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Diet Doctor for Negative User Reviews
✓ Needs more developmentSome good recipes. Frustrating that I can’t contact anyone to fix a problem where, having set my preference as vegetarian, it keeps recommending meat dishes!.Version: 2.93.0
✓ It was great, until latest updateI give this app 3 stars because I loved it, until the latest update. I am no longer able to access the app. When I try to open the app now, it tells me to update, even though the latest update is already installed. I now have to go through the Diet Doctor website, which is ok, just a bit different to navigate..Version: 1.2.29
✓ SubscriptionI love Diet Doctor. Unfortunately it takes my payment then tells me I still need to upgrade to diet doctor plus. When I called the support team told me it was Apple Stores problem and that they couldn’t do anything with my account. Currently it says I’m an Active member yet I’m unable to do anything with my account. Wish I could actually use the tools it provides. If so it would get a 5 star rating..Version: 1.2.31
✓ Nice recipes and articlesI like looking at these recipes and articles and having some ideas about the food to eat and what I can make. I’ve tried many of the dishes. But I’ve found that I always have to tweak the recipes otherwise they taste quite bland and no flavour..Version: 3.21.0
✓ Cannot use. Constantly crashesWorst app ever, paid for subscription and cancel two days later. Constantly crashes, having to reinstall app. Does not work..Version: 1.2.35
✓ Worst appThis app is the biggest piece of crap. It’s slow and i signed up for the free 30 days and it won’t let me access any of it. I closed the app and tried to log back in several times and it won’t let me. I gave it one star because it won’t let me give it 0 stars. Thumbs down for sure..Version: 1.2.39
✓ App keeps crashingI’m a premium member and unable to use app. It continuously crashes 2-3 seconds after opening. I’m using iPhone 6. Have deleted and reinstalled app to no avail..Version: 2.73.2
✓ Please make it landscape modeI like this app but it cannot be used on my ipad because it cannot display in landscape mode. My iphone is too small to read comfortably..Version: 2.28.0
✓ Phone size screen on iPad is awkwardI use an iPad but although this app works on an iPad, the screen area is the size of a phone and I find that extremely irritating. Id rather use the website than the app, but the website no longer works on my iPad. I’ve been using Diet Doctor for 18 months and I dislike the changes to the point that I will probably stop using the facility..Version: 2.60.0
✓ DissapointedThis used to be my favourite app, on or off Keto! But now it’s become so over complicated I cannot find anything! How to get to my saved recipes, finding ones I’ve tried before etc all impossible! Very disappointed. Why do developers assume we are interested in too many bells and whistles when all I want is to be able to access my saved recipes and browse new ones..Version: 3.17.0
✓ Poor function on app. Frustrating!Great website and app except it keeps crashing and not saving my meal plans. Then when I look for a meal the choices are never the same, the search comes up with different results everyone etc etc. It would be great if you could at least favourite recipes when searching. Even your favourites don’t come up in any particular order. Best diet programme I’ve ever been on it would be great if the search and find functionalities work systematically..Version: 1.1.4
✓ I won’t let me save anythingI’ve got the 30 days free and I’ve taken out the subscription as it doesn’t work properly. Whenever I am saving recipes or creating my meal plan, nothing is saved once I’ve selected everything. Shame, I really like the app and I was willing to pay for it..Version: 1.2.36
✓ Only two meals in my diet planTerrible if you’re not a meat eater and actually want a keto diet (we’re not all carnivores diet doctor) Gave me two recipes however I adjusted my settings for my meal plan..Version: 2.90.3
✓ Cannot LoginAfter taking the opportunity in subscribing to this great resource, cannot login now for 5 or 6 days. Received an email saying engineers are working on it. Poor customer support. Shame; logging in yes, but cannot restore subscription for stored favourites. Come on!! Sort it out!!!.Version: 1.2.42
✓ IPad compatibility1 year ago there was a comment regarding use on iPad. The app is still only designed for iPhone with expanded view for iPad in portrait format. Developing the application to work natively on each device is a much user friendly way to help customers. Especially with an app like this where many would want to view recipes on a larger screen.Version: 1.2.33
✓ Previously free features now require a subscription!I’ve been using this app for a while and have recommended it to several low carb friends. However, after the recent update, previously available features - for example favouriting recipes and/or adding them to the shopping list - now require an expensive monthly subscription. I have lost all my previous favourited recipes. Unless I missed something, this was not made clear in the update notes. Really disappointed..Version: 1.2.10
✓ Upgrade has pooped itselfJust upgraded the app and now I can’t login so I’m pretty annoyed 😑 it keeps saying failedtogetsubscriptionstate.Version: 1.2.39
✓ Can’t log inThis has been a waste as I can’t even log into the app. Previous to that it kept on spontaneously closing when I would be browsing or looking at a recipe. Very disappointing.Version: 1.2.42
✓ GrrrI pay for this. Every time there is an update it gets worse..Version: 1.2.24
✓ MixedReally like some aspects of the app - the recipes are great and like the link to the shopping list. The downside is that I mark a recipe as a favourite but then when I move to a different section, it forgets any previous favourites. Puts me off using it if I’ve got to trawl back through again to find the recipes that I like..Version: 1.0.0
✓ What happened?Was loving this app, but ever since the last update it does not display properly on my IPad, which sucks when trying to follow a recipe and having to use the tiny screen on my phone. I also lost all my favorites and my grocery list. Not happy!.Version: 2.14.0
✓ Impossible to cancelSome really good information and recipes, but I looked just twice in an entire month so I decided to cancel before charged and it is really difficult to find that option... still liking for it.Version: 2.19.1
✓ Not a great appThe diet doctor website is great. Not so much for the app. I have to sign in every day - the website allows me to stay signed in. Navigation is easy on the web, and not easy at all in the app. I’ll stick with the web, thanks..Version: 1.2.42
✓ Great app but….This is a great app for recipes and shopping list But I was looking for something similar to My Fitness Pal only keto style where you can track the status Recipes can also be found on social media I can’t justify monthly fee for this.Version: 2.34.0
✓ Easily one of the most frustrating apps to useWhere are the UX designers ? Where is the QA team ? So many little things make this app an exercise in patience. I’ve been a monthly subscriber for 3 months now, can’t wait to get rid of it. Apps like this make developers like me want to write their own app. Overall, the actual graphical design is good. But that’s about it for good things. Seriously could go on about inconsistencies and bugs in app navigation and poor UX design.. Search functionality is bad and non-existent in favorites. Getting to favorites is via random heart icon at top on a single page ?? Doubling recipes sometimes doesn’t correctly double numbers. I plan on sending in issues, but some of them are so bad I question the team’s capabilities, or rather if this is the teams baseline, then there’s a huge chasm between thoughts on what is a good app design. Now even worse with 3.0 on mobile - tablet and mobile functionality is not the same. Meal plan recipes get pushed further in the back. home is now a pre-generated list of recipes - how is one supposed to plan for the ingredients ?? Go shopping on a daily basis ? Home is now a glorified recipe browser, which that functionality is already in the app many times over. The company has such great data and potential. Please make this into the usable, awesome app that it should and could be !!.Version: 3.0.0
✓ App keeps crashing.Used to love this app now it keeps crashing, even after uninstalling it and reinstalling it..Version: 1.1.1
✓ Good but freezes a lotGreat recipes but freezes a lot after clicking onto one.Version: 1.2.46
✓ Recent update terribleApp was good when you could pick your meal and create a shopping list. Now it does not create a list and sends a link to the app. This is a deal breaker for me. Needs urgent attention Tiong or I’ll go elsewhere..Version: 2.36.0
✓ No SyncDoes not sync with the internet subscription on PC..Version: 1.2.45
✓ Sketchy Charge for “Subscription”I never signed up for any kind of subscription, yet PayPal was nice enough to let me know I would be charged $99 the day-of. Never had any inclination of this charge, what it was for, or how I supposedly signed up for this. I downloaded the app Aug 5 then deleted it about 5 min later. Canceled the free trial through Apple and left it at that. Contacted the support email 3 times about a refund and **of course** I haven’t heard any response. Sketchy.Version: 3.28.2
✓ CancelHow do I cancel this app?.Version: 1.1.4
✓ LiseApp would not open at all Now it opens with a green screen and that’s as far as goes.Version: 3.9.0
✓ Constantly Crashes on the iPadThis could be a great app and subscription, but I’m about to cancel because it crashes constantly on my iPad. I’m using the latest version and my iPad is not even a year old, so it’s definitely not outdated..Version: 2.75.0
✓ App is brokenUpdated to iOS 13.7 and updated app on Friday 04 Sept. keeps coming up with error message..Version: 1.2.42
✓ Stay awayAny app that makes it difficult to cancel your subscription is bad business and corrupt. Don't bother with this app. They don't even have a section within the app to cancel after you subscribe. They are hoping you forget and let the monthly sub continue. Shame on the developers. Thought you were supposed to help people not take advantage.Version: 2.52.0
✓ Great butI really like the app, the fact you can try for 30 days before committing to a payment plan. However the app is buggy when trying to add recipes to ‘favourites’. I am unable to..Version: 3.30.0
✓ Diet DoctorDiet Doctor itself is a great plan. The app is is great visually and very easy to understand. My only issue is that despite being a Member the Meal Planner page remains stubbornly blank which is so very frustrating. Occasionally New Recipes also decides to tantrum and disappear but I can usually sort that by logging out, uninstalling and reinstalling. The Menu Planner however resists all attempts at reconciliation..Version: 1.1.2
✓ No longer workingAsked to upgrade but screen keeps reverting to asking to upgrade. Unable to open..Version: 1.2.29
✓ UpdateTaken loads of recipes off the app but still able to get it on their web page!.Version: 1.2.58
✓ Subscription required to view recipes?Many of the recipes look delicious and I understand a subscription is required for Meal Plans and shopping list. However when I try to view a recipe, the instructions aren’t visible. The photo and ingredients are there, but no instructions. For example keto deviled eggs and buttery harissa shrimp there are no instructions but Keto chicken nuggets with green beans ha instructions. The app states recipes are free. Please clarify..Version: 1.2.24
✓ Bad app but good ideaThis is the second day I have been unable to log into the app. Although I can log on online the online version hasn’t saved my recipes that I have bought for this week. Which means I’m unable to use the ingredients bought. Very frustrating and I have emailed the support team with no prompt reply. If you are reading this from the diet doc team. Please can we get this app sorted ASAP as it’s still saying server error!.Version: 1.2.42
✓ Good if you aren’t vegetarianIf you eat meat, the app is great. If you are vegetarian, they do not add recipes as frequently as they do the meat options. I have been using the app for a few months now, and there is very little variety to what the meal plans offer. If I look at meal plans that have meat, you can go months without eating the same thing. Also, in a recent update they even removed the vegetarian filter from the search system..Version: 2.23.0
✓ Not able to save favourites.Selecting the heart shows a red heart but when you go back to the recipe, the heart is back to being empty, so it does not show up in the “favourites” list. Please fix. Thank you.Version: 2.20.1
✓ Diet doctorExtremely difficult to Cancel membership I’m contacting the national better business bureau about deceptive and questionable procedures to cancel my membership. There others who also have similar situations. If refund and cancellations are not forthcoming and made easier without hassle, then I have a lawyer and others who may be willing to initiate a potential class action against Diet Doctor. Diet doctor should make this process Easier, but reality is that it is not. Time to play hardball x..Version: 2.86.0
✓ Food great, app is painfulI’m loving the food and recipes that this provides. But the app just gives me nothing but headaches. Slow to start up, incomplete loading, needing to turn my phone off and on to get the meal plans to show. Just annoying..Version: 1.1.1
✓ ConfusedI love Diet Doctor and all of the amazing recipes are obviously on the app, but it doesn’t seem to give me any option to look at meal plans? In the tutorial, the meal plan section that is shown is not visible in my actual app. Frustrating.Version: 1.1.4
✓ Butter is not Dairy FreeIn principle it looks like a great app But already I am doubtful as to the efficacy and expertise when I find butter part of a meal plan that is dairy free. But where are macros Need to know more about fat protein and carb we can assume they are in the category. So overall not very sure this is gonna work well..Version: 2.28.0
✓ Was working great...The app was working great and then all of a sudden I couldn’t log in anymore and kept getting an error message. I deleted and reinstalled but I still get the error message..Version: 1.2.42
✓ Diet DoctorI have just reloaded the app as it was not opening... however the reloaded one opens then closes right away ... not sure what to do about it..Version: 1.1.1
✓ Won’t make a meal plan if you choose “minimal” prep timeThe app takes you through a wizard asking you a bunch of questions about your food preferences. One of the questions is how much time you have to spend cooking each meal. The choices are 15 mins, 45 mins, or no time constraints. If you choose 15, then it doesn’t matter what other selections you make in the wizard, it will give you an error that it can’t make your meal plan because your choices were too restrictive…even if you chose the least restrictive option for every other question. I tried again, choosing 45 just so it would make me a meal plan, but it was a joke. Kneading flour, grating cauliflower, etc, for a meal that was labeled as 20 minutes of prep time. Ok, if you are a chef and you love to cook, maybe you’ll like it and maybe you can grate, knead, etc, in 20 minutes. But if you’re looking for low-prep and simple, look elsewhere..Version: 3.25.1
✓ App crashingMy app keeps on crashing when I’m adding meals to a meal plan. Can you please look into this. It’s very hard to find contact details like an email on your website.Version: 2.75.0
✓ I HATE this appI don’t have the luxury of being able to sit at a laptop and access the Diet Doctor website, so using an iPad this app is my only route in. All of the good supplemental stuff that you get through the DD website is missing. I can’t do a quick search on something inspirational for an evening meal and I seem to be stuck in an interminable loop of the same seven choices with access to absolutely no other information. I am sure there’s more stuff there but my goodness it’s REALLY well hidden. The final straw is that even if I try to access the website on my iPad it jumps me straight back into the app. This app represents really poor value for the Diet Doctor membership. I am frustrated to the point of ditching my membership and just accessing the website as a guest..Version: 3.28.2
✓ I want to try….. butAfter reading so many recent reviews about how app is difficult to use, find recipes , clunky, I think I’ll wait until that is resolved. I’m not that tech knowledgeable, but would really like to try this program when issues are resolved..Version: 3.22.0
✓ Cannot cancel subscriptionI have tried numerous times to cancel my subscription and I cannot. Please advise ASAP.Version: 2.17.0
✓ Keeps crashingThe meal plan was easy to follow and the recipe I’d tried so far was delicious, however it keeps crashing, I can’t even finish reading a recipe because it just crash, I thought upgrade’s gonna fix it, it seemed to get worse after I upgraded to the latest version..Version: 2.74.6
✓ What happened?This is a great app, a few issues here and there. I’ve just loaded the app and it says the version is out of date to the App Store to upgrade... App Store just takes me back to the app in a looped error. I’m a premium member... but I now I can’t use the app at all..Version: 1.2.29
✓ ConfusingDon’t really understand how this app works. Is everyone supposed to eat the same? Doesn’t make sense. Setting up meal plans and prepping. Best example I’ve seen so far is MealPrepPro but they’re lacking in recipes..Version: 1.1
✓ AvoidI have been trying to contact customer services since 25th August and I am being ignored. Avoid. If you have a problem, don’t expect anyone to assist. Sheer arrogance..Version: 3.28.2
✓ Can’t create own planSpent ages creating my own meal plan but as soon as I save it, it disappears.Version: 1.2.36
✓ Lack of personalizationIt would be nice to be able to save recipes in the free version.Version: 2.52.0
✓ App crashesI love Diet Doctor but this app crashes every time I use it. Very frustrating!.Version: 2.80.1
✓ Good recipes, bad appApp just loves to have thing not in sync with its web version. Meal plans work almost independently in two versions, and some times it even may lock you from premium content saying that your subscription is expired, while in web version everything works..Version: 1.2.45
✓ What happened?About 4 years ago is when I first saw the Diet Doctor website, it was perfect. Able to find what I was looking for and the pictures of the meals were great, colorful. I wanted to cook again. But now it’s changed and not as motivated to use this new version. Can’t readily find what I’m looking for. Wish it was back to its original look..Version: 3.12.0
✓ UselessDownload wouldn’t open on iPhone 13. Gave up and deleted.Version: 3.28.2
✓ Great potential but has a few bugsLove the concept of this app but I keep getting an error message saying there is a problem loading my favourites (although my favourites are there) and nothing happens when I click add to shopping list. And can I really only plan one week at a time? Hope you can fix these soon. Looking forward to using the app to its full potential..Version: 1.1.4
✓ Please fix the app!The app has stopped showing personalised meal plans created for my account on the web and the app. I can only access them via web now :( Love the website, but the app is pretty useless now. Hasn’t been working for a few months. Have reinstalled several times and it hasn’t fixed the issue..Version: 1.1.4
✓ Traduction française non offerte.Non disponible en français. Dommage..Version: 3.28.2
✓ App doesn't workI've downloaded the app on my IPhone and that's as far as I got. It keeps saying there's not connection. I've deleted it and reinstalled only to keep getting the same result. I've restarted my phone Countless times and still nothing. So knowing that the APP doesn't work on my IPhone prevents me from subscribing to a program. Truly a shame..Version: 2.36.0
✓ Oh myWas a good app until it KEPT CHARGING MY CARD EVEN AFTER CANCELING MY SUBSCRIPTION.Version: 2.52.0
✓ App feedback,I am not happy with this format, I found the older version much more friendly to find information..Version: 3.10.1
✓ Doesn’t work properlyApp stopped working, wouldn’t open or would take forever to log in to after a week.Version: 2.17.0
✓ Shopping List feature isn’t customizableIf you want to use this app to have your shopping list on your phone, just realize that you can’t customize your meal plan. If you customize your meal plan and send the ingredients to the shopping list, it just sends the ingredients for the original plan. I ended up with not enough of some ingredients for meals I wanted to do twice and then I bought ingredients for meals that I had not intended to make. Also, the shopping list kept jumping and rearranging itself, so I ended up not getting a few items that I needed because stuff at the bottom of the list had jumped to the top. Basically, this is only good for looking at the recipes..Version: 1.1.4
✓ HorribleI can not believe this is such a terrible app. After finding the website, I thought it would be worth it to buy the app. Besides, you can’t enter your tracking on the website, you can see it, but you have to go to the app to enter anything. I have only ever paid for one other app. I did not sign up for the trial, I paid. I want to cancel it now, but from what I see in these reviews….they don’t make it easy. I can’t stand these dishonest takers..Version: 3.20.0
🙂 Diet Doctor Positive Reviews
Diet Doctor works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Diet Doctor.
⛔ Diet Doctor Problems
