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Photomator – Photo Editor App Complaints & User Negative Comments 2024
Photomator – Photo Editor app received 70 complaints, negative comments and reviews by users. Have you ever had a bad experience using Photomator – Photo Editor? Can you share your negative thoughts about photomator – photo editor?
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Photomator – Photo Editor for Negative User Reviews
✓ Essential features missing for some use cases.The intuitiveness of the application is unparalleled in comparison to other apps, but still find some features that are essential to my workflow missing, such as Lightroom’s upright features which make easy work of my interior shots. Regarding the ML features, I find that they can be sometimes too aggressive, and find better results with Lightroom’s auto adjustments also. Lightroom’s filters also seem to be more subtle and nuanced, and seem to overall achieve better results. For my use case, which is mostly architectural/interior photography, I’m currently finding a better workflow and results with Lightroom, but am eager to make the switch when and if these features are implemented/optimized..Version: 1.4.1
✓ DisappointedI watched a video on this product before buying and this doesn’t do what was specified. So far I can’t find the mask feature. It’s not very intuitive and even for a beginner this is proving very basic and disappointing..Version: 1.5.1
✓ Original is better…It’s an ok app, but the original is better. This is basically filters, not much editing tools….Version: 2.0.3
✓ Good Editing Menu, Bad Selection ScreenA little glitchy, often after clicking on a photo from the file selector and then going back, it'll put you all the way back at the top of the list, which gets annoying fast when you have hundreds of photos and just want to sift through them. You also cant swipe to the next photo in the list after clicking on one, hence having to click back and then getting sent to the top of the list again. Also sometimes it flickers the image after clicking on it until it disappears into a gray screen. In total I just wish the selection screen fought me less, I like the menu and I like the editing selection and what it offers, its just a bit of a hassle at the moment. Using an iPad Pro 11inch with all updates..Version: 2.0.14
✓ Why is this free now? I paid $12 for this app and now its free?Why did the app turn free?.Version: 3.3.1
✓ UnremarkableDoesn’t do anything other (cheaper) apps do as well. It doesn’t allow anything really creative, mostly the same boring set of filters..Version: 1.0.6
✓ Difficult to useI’m having trouble with the import process. This app does not handle multiple RAW photos well, bring the across from Photos to Files one image at a time, then creating a duplicate 6 times the size even with simple edits. Let me import them all at once into the app itself, edit image after image without going to the picker every time and then export multiple images to HEIF.Version: 1.0.2
✓ Liking this.👍👍Been looking for a app that could take over from Lightroom on the iPad, I really dislike the subscription that comes with adobe Lightroom as photography is just a hobby but struggled to find a app that edited RAW photos the way I liked. Just need a clarity adjustment and noise adjustment with lens distortion fix and I’m super impressed. Any plans on implementing these adjustments soon?.Version: 1.0.2
✓ GaenselThis is one of the best apps that Apple has available on its platforms. Good sensible work flows, follows apple protocols with the apple photos app and is a pleasure to use. Powerful and fits right in to any iPad. I think it’s great and usually I am bit mean! Now got too big for its boots. What’s this sub business!!? I’ll use my camera app!.Version: 2.0.13
✓ Photo editing options limitedNo chromatic aberration removal tool, a denoise feature has no adjustment options. The app needs to be a bit more oriented towards pro applications..Version: 2.0.12
✓ Great app, but…This app has great functionality and interface and does it's job very well. But to make it an Excellent app, it really needs local adjustments. Linear, Radial and Brush masks like Lightroom has. Otherwise it doesn’t stand out from the rest. Just a few sliders to change colour of your pictures..Version: 2.0.9
✓ Not worth itI have desktop apps which I love and use all the time. I was really hoping for a mobile app that would have some of the similar functions, and the promo and marketting language of this app said it would and could, but it cant. The “super resolution” is a joke and from there it does the same as any other photo app. Asking for a refund..Version: 2.2.2
✓ Cannot create ImagesYes! AFAIK you cannot create an image in this app!!! There is no file new (or equivalent). A search of the interweb shows some convoluted methods of copying other images and then editing them beyond all recognition! Apple produces M! IPad … up step various companies taklking feature related to ML … and yet it cannot do what even MS paint can do!.Version: 1.5.2
✓ Do not sign up for free trialI signed up for the 1 year free trial and it charged me 20 dollars. A refund request was submitted immediately after I found out I was charged for the free trial and no refund was received. COMPLETE MONEY ROBBERY. DO NOT SIGN UP FOR FREE TRIAL, ITS A SCAM!!!.Version: 3.0.3
✓ Don’t Like Machine Learning in App at All.I was going to buy Pixelmator app originally because it is a great app on iPads. Then I decided to try this photo version of it. I have used many simple apps like Pixelmator Photo for years. I do not like the over emphasis on ML menus in the program at all. Machine learning gets it wrong too often and it just clutters the app! I’m going to buy the regular Pixelmator app for photo edit simplicity and more paint features. I wish I could get a refund although too late. This app may be better for Apple Raw format although many of us will still use JPEG formats. So chose carefully if you want these codecs & machine learning that may not be worth anything to you as a common user..Version: 1.5.4
✓ Filter app.. not for actual image modificationThis app is not for altering images, it is for applying filters. I thought this app would be capable of smart edge detection, cut and paste, as well as having layers. It can’t do any of that, but merely apply Color filters and the like. Apple refused me my refund and I now have a bad taste in my mouth with this app that I cannot use. Apple customer service?! My next laptop may be pc.Version: 1.1.5
✓ Another app goes the scummy route of subscriptionApp was good until the developers got greedy and wanted to turn this into a cash cow by going the deplorable subscription route. Paid a lifetime license for my purchase, but if you EVER try and force me into the subscription, not only will I dump this app, but will look at legal action for breaching my lifetime license..Version: 2.0.13
✓ Massive issue with HDR PhotosI really love this app but recently there seems to be a bug between native iOS iPhone HDR photos and them loading properly in Photomator. After making edits in the Photomator app, the photo will appear drastically brighter in the native iOS Photos app. Seems like a coding issue that can hopefully be fixed by a software update. Once this is resolved I would definitely give the app 4 stars. The iOS app is still limited compared to the Mac version unfortunately. 5 stars is coming soon. Keep up the great work guys..Version: 3.3.3
✓ A 700% price increase and it’s now Subscription!Thanks for increasing the “lifetime” price by almost eight (8) times. $74.99 to “own” this one single app that’s already purposefully limited Not worth it. The US pricing was $7.99 before, now it’s $59.99. Thanks for making us users take the blame for your mistake of a business plan..Version: 2.0.13
✓ Needs moreNeeds masks and layers for the price.Version: 1.1.5
✓ Rent SeekingThis is an inferior product to Lightroom. It’s missing a huge list of features in comparison, there’s hardly any support for RAW assets, and the other features are already available in the Photos app. The only major reason to use it was lack of a subscription, which is now gone. If I have to pay, I might as well pay for Lightroom, and not an inferior clone. The current “generous” offer of getting all features for free for existing paid users is a bait-and-switch. Six months from now, maybe a year, when subscription pricing has actually turned more people away than generated revenue, it’ll be stopped and then everyone has to pay. It’s happened before. Time to move on..Version: 3.2.2
✓ Over 2gb space takenIt says 700mb but once you download this app your phone memory is magically ballon up to 2gb even more can we somehow resolve this issue like clearing up cash or something pls add some features to help with that. 💁♂️.Version: 3.3.4
✓ Could become great...This app has some nice features and pretty effective ML, but it falls short on some basics. Photo editor or File manager? I’m confused as to why the developer chose this clumsy interface to import photos. First of all, a photo app should not have the ability to delete files in your iCloud, this makes very little sense. Please eliminate this ability! There is no need to import photos and create a copy of each photo being edited. Why would a user want more data/storage used just to edit a photo? No other of the myriad photo apps do this and they still manage to preserve the original version of the edited photo. Please restructure the app so it defaults to your photo library for browsing/editing photos WITHOUT the need to create another copy. This app is missing some basics like vignette, text, and frames. Curves should have an option to toggle on 5 sliders for each level, this makes using curves much easier to adjust each level. Choosing your own points is nice, but it is more of a pain then a gain. Please add the ability to collapse the various editing tools without toggling them off..Version: 1.0.7
✓ Wont save any images that I edit on iPhone 12 ProInstalled on my iPhone 12 Pro running iOS 15.2 and tried editing an image. All seemed great till it came to trying to save my results where by the app just sits there saying “saving” with a rotating ring forever without actually saving the image anywhere. Only way to stop it is to force close the app but you then still have the same problem of not having saved the work you’ve done. What a total waste of money and time..Version: 2.0
✓ Support does not contact you backGood app, lots of potential. How ever it Keeps Crashing on me while I am working on a photo and it does not always apply my alterations to the photo. I reached out to their customer support about 2 weeks ago. NEVER HEARD BACK. So not sure what to do with this app now. I got it because it looked like a good app and Apple backed them on the keynote. Guess I should of went with another app. One that provides actual customer support..Version: 1.4.3
✓ Nice app, but not worth the priceIn general, I like and use Pixelmator software; however, this app is fairly new to me. This ‘trial’ lets you edit/save only 3 photos, which is maybe enough to get a sense of the app and what it can do. It has a nice interface, very straight forward. The app seems to focus on being good and simple at a few specific types of image enhancements/changes, and it does them very well. The downside is that it does little else. So it really depends how much you need and would use the specific type of image enhancements this app offers, and if it is worth paying an ongoing subscription cost for, or the extremely high ‘lifetime’ cost. I definitely don’t feel it is, especially compared to doing the same types of image enhancements/changed in another app or software. If I were to rate the app without regard to cost, I would say 4 stars. Rate value for money at 1 star. I’d say each person needs to decide if these very specific and limited enhancements are worth the unusually high cost, or ongoing cost, for themselves..Version: 2.0.13
✓ Really not impressedI have a photo of a cat where one eye is darker than the other just want to do what the app says on the tin and just lasso an area an increase the brightness/ contrast. This IMO is not rocket science and should be bread and butter. Back to good old MS windows paint basic but does more than change brightness of the whole photo..Version: 2.0.9
✓ A terrible way to treat customersAn app I paid for has now locked me out of features, because they’ve changed the name and gone subscription based? Completely unethical..Version: 3.0.3
✓ Good but not that goodIt's good. I like the native feel. I already own and love pixelmator pro so decided to give this a try but the ML feature is inferior to Lightroom. Lightroom Auto does a far better a subtle job at doing an initial fix to the photos compared to ML in Photomator that simply just seems to increase the brightness and shadows most of the time. Need to get better in that department better DAM support to really be a serious competitor..Version: 3.0.3
✓ Massive subscription feeGoing from a reasonable one time fee to a massive fee for subscription? No thank you..Version: 2.0.13
✓ Can only modify photosCan’t find any way to save the edited photo as a copy, will only allow me to modify..Version: 2.0.14
✓ Can’t use new appI selected use my photos and now what??? It wants me to select all which I did and now it’s got me selecting all individual pics in my photos library? What? Confusing . Deleted..Version: 3.0
✓ Why do you have to import to files?Hard to judge the quality of the editor as I’m hung up on the frustration of how it handles files. You have to import photos (which makes a copy in the Pixelmator folder on your iCloud Drive) rather than simply edit the image ‘in place’ - eg an image in your Camera Roll stays there and is edited there. Because of this approach I’m very disappointed with the money I spent and have buyers remorse. I don’t want to end up with many duplicate photos just because I wanted to make some edits. Poor design choice guys 😔.Version: 1.0.7
✓ Definitely do not recommendI can’t even send a support ticket as the captcha isn’t working. Therefore I have no way of contacting the company. Total waste of money..Version: 2.0.11
✓ Almost uselessI’m sad that I paid for this app. I expected something more than a photo fixer and color shifter. I cannot even add text to an image. How do I get a refund?.Version: 1.0
✓ My thoughtsThe app is great and works great. But I can’t use it for anything serious because it still doesn’t have gratuated filters like in Lightroom, and also the algorithm for highlights recovery is really bad when you compare it to Lightroom, you can never get the same edit like in Lr..Version: 1.5.2
✓ "Download for free" - really?Yeah let the marketing team know that's a hard NO. You're trying to entice users to download the software "for free" (as opposed to what? charging me to download?), but there is no "free" version of the product. It would be far more honest to say "Free Trial". Now my first impression of dealing with you is that I should expect more lies..Version: 3.0.6
✓ No EDR supportPlease add EDR support.Version: 3.1.2
✓ Magic heal works well, otherwise needs workThe first thing I tried with Pixelmator Photo was the Magic heal tool. It’s pretty magical when it works. Just scribble over things you want to disappear and they, usually, disappear. Sometimes you get a nasty smudge, so undo and try it slightly differently. Good stuff. In terms of adjustment capabilities, it provides a solid set of capabilities, well-packaged and with lots of nice presets. It’s pretty easy to punch up a landscape or portrait in a matter of seconds. Now, the not so good. Strangely for a photo editing app, it doesn’t seem to be able to see my photos. It can link to file shares, like Dropbox and iCloud but where are my photos? Other apps do not have this problem. Next, if you so much as look at an image you get a giant sized file — e.g. I have a 5MB high quality 20MP jpeg exported from a raw editor. Just looking at it causes a new 45MB file to appear. Contrast this with a truly non-destructive editor that stores your adjustments in a side file and requires essentially no additional storage space. These basics are so annoying that I don’t really care to look deeper into the program until they are fixed..Version: 1.0.7
✓ Tried and deletedFirst picture I tried wand on became much darker and not as nice as original. This 1 step feature is not what I expected from any app ..Version: 3.2.4
✓ Massively bloated.It says the app is just over 700mb, which is a lot anyway. But then mine has just ballooned to over 2GB. I keep having to reinstall it to get a bit of space back, there should be something built into the app where users can clear unused files..Version: 3.3.1
✓ Absolutely shamefulI have had both the Pixelmator and Pixelmator pro (now Photomator) apps for years now on both my iPad and MacBook. Features that were previously available in the fully paid version of the app are now behind a monthly subscription paywall, despite having already paid for these features in the app as it was originally advertised and released. Disgusting, dishonest and unethical business practise. Will find an alternative..Version: 2.3.2
✓ Broken HDR supportUsed to be my favourite way to edit images on the phone, but it keeps breaking all my photos since HDR support was added. They look weirdly bright and washed out. Cannot recommend it at the moment..Version: 3.3.1
✓ When did the subscritption model come in?I'm pretty sure when I paid for this app years ago that there was no subscription and I could use it with no limitations. Now I find I can't do much at all. How do I get the app I paid for? Will the same thing happen to Pixelmator Pro if I buy it?.Version: 3.3.1
✓ May as well be a web app on a NAS.Single window only, can't have separate thumbnail library and editing windows on multiple displays, can't tear off tool palettes to an external display or Sidecar iPad. Yet another example of the en.....ification of Mac Apps, where everything just looks like an iPad, free floating on a Mac's screen..Version: 3.3.3
✓ Very good app, could use some new toolsI really liked this app. It does a great job at manipulating exposure, contrast, and so on. I definitely want to play around with it to see what it can do. So far I think it's missing a dodge and burn tool to fine tune the image. One app I like a lot has the dodge and burn tool but it also has a similar tool for saturation/desaturation and another for sharpening/blurring. also has a similar dodge and burn tool, but it's for saturation. As good as this app is, such tools would me it even better. To me this ap has one critical problem that will prevent me from using it. It has a undo button but not a redo button. I often like to compare the before and after the last change I just did. I am not talking about the original version and the now, sometimes when I changed the contrast, for example, I like to toggle between the undo and redo button to see a comparison between the change I just did and before. Sometimes I go a few steps back and redo them again just for comparison to see if I am going in the right direction. The app missing a redo button is like trying to make a hamburger with just one hamburger bun. This is a deal breaker for me..Version: 1.1.5
✓ Doesn’t support Sony A7C raw formatPlease work on supporting Sony A7C raw format as this model has been released for more than a year now, and a lot of ppl who works on compact devices have already purchased this one. Will give a five start once this being fixed..Version: 1.5.2
✓ Lost a customer of any future productsI read their explanation for switching business models, and it tells me that while they may be competent developers they’re not so good at money management. I don’t do software subscriptions. In most cases I’ve seen, devs with a subscription model are the slumlords of software development…allowing their products to go stale while continuing to collect the checks. As far as grandfathering current owners, how long until what we have becomes abandonware for a “completely new” version that, surprise surprise is subscription only. It’s happens all the time..Version: 2.0.13
✓ Why is this subscription?The fact that I paid and own the actual version of this on my MacBook Pro and can’t use this version on my phone is crazy. I own the actual Version ! You would think they would transfer license or at least see via email that’s attached..Version: 2.2.2
✓ Was expecting more functionalityThe Pixelmator I use on my mac is full featured and can do everything I need. I was hoping this app would allow me more than just to change the hues of a photo. Regret spending money on this..Version: 1.5.2
✓ Not freeSaying this is a free app is false advertising. You can have a free trial for 1 month. Then you pay. It's not wrong to want value from your app. It is wrong to say its free when it isn't..Version: 3.3.3
✓ Need help love the appThe app keeps auto enhancing a photo when I open a photo. I can’t find an option to turn this off. Would also love to see the zoom percentage in a different spot as my hand is covering the number most of the time. The quality of the photos seems to reduce even when the option for 100% quality is selected. Who can I contact to show my screen recording? The auto coloring is getting in the way of my epic editing. Thanks 🦋.Version: 3.2.3
✓ Background removalI can’t figure out how remove backgrounds from images..Version: 3.1.2
✓ Good once you locate the help pageKnocking off one star because finding the help page to get started is a PIA. It needs to be a separate icon on its own. Once I found that I was mostly happy with the app. It is almost the same as the old iPhoto editor on my iMac from back before Apple killed it. I’d say if you’re an experienced editor than this is a good cheap choice. I’m still confused about why the Pixelmator app for five bucks has feature not on this app. Sketching, painting and the ability to add text to a photo should be included on this app. Having to run it through Snapseed to add a signature is dumb. I’m sure after some practice I’ll find joy. Til then and the addition of those missing features this gets a three..Version: 1.5.4
✓ Used to be a good alternativePreviously I recommended this app to lots of my friends for one important reason. It was a one time payment alternative to Lightroom. This app used to be a one time purchase of 7.99. Now they want something like 5 dollars a month for it, and if you want to purchase the app to own forever it’s now 60 dollars, which means they increased the price by 750% without adding anything new. The subscription plan is the same price as Lightroom premium now which is much more versatile and feature packed than pixelmator photo. So in other words, the advantage they had was not locking you into a subscription, and now that’s gone. Don’t buy this, just get Lightroom. I know the app is free still for people who bought it previously but that doesn’t make me any more disappointed that the only thing going for this app was not needing a subscription, and now it’s just another mediocre photo manipulation app that’s the same price as its much better competitors..Version: 2.0.13
✓ Downloaded but nothing workingHi This is weird. Downloaded, barely any editing options to speak of. I did see eraser tool, which I tried out on a street lamp. It made a real mess of back ground. Definitely doesn’t seem to erase objects without causing damage to image. From what I’ve seen so far, I want a refund. I’ve got free apps which work better. Has it somehow downloaded wrong?.Version: 1.4.3
✓ Missing Key ToolsUnfortunately for a Mac product, it is not that great. It has some ok tools, but the one that is missing is the background remover..Version: 3.2.2
✓ VERY SAD DAY!I personally find it hugely sad that you’ve gone over to a subscription model. I’ve read your blog, and, to a degree understand your thinking, BUT, as always it’s the little guy that looses out! It’s a money grab pure and simple. Pixelmator Pro is fantastic and I use it daily on my iPad Pro so I’m delighted I already have it before what is really a vast price increase - there are a lot of people out there (myself included) who cannot afford subscription based services. It was the same years ago with Photoshop when they went subscription based, I couldn’t afford it, but the good thing is that led me to Affinity Photo. There are other less drastic ways of increasing your income, it’s a pity you didn’t offer alternative options to newcomers..Version: 2.0.13
✓ Can’t do the basicsMaybe I bought the wrong app, but as something which is supposed to be the best photo editor app on the iPad, I assumed you could set the size of the photo (ie, I wanted it to be say 35mm x 45mm) or add a border/frame around the image like 10pixels thick etc etc. Just basic stuff found on pretty much every other photo editing app. Short of changing the colour balance, and aspect ratio I’m confused what this app actually does offer. I’m also finding it very difficult to request a refund as I’ve only used it for 5mins..Version: 1.2.1
✓ Great, room for improvementWould be great if Clarity and Texture were added as well as brushes to allow specific areas to be editors..Version: 2.0.8
✓ No captions or keywords? No full file option on mac?Even Apple Photos has captions and keywords. I cannot change from Lightroom to Photomator and loose all of my photo captions and keywords. Another issue is the iOS version allows choice of Photos or full file management, the Mac version does not appear to have this..Version: 3.1.1
✓ Subscription is not for meThis is a very good photo app. However, I only need this app occasionally, so if the Dev forces me to pay a subscription, I will delete it. Same for pixelmator..Version: 2.0.13
✓ Has great potential but...Without gradient masks this software is next to useless. Gradient masks are vital for a landscape photog. Despite all that ML on a gazillion photos I can still get a much better result manually editing for ten mins in Lightroom. Adobe must be wetting themselves laughing whilst carrying all that cash to the bank as there is really no serious contender to even begin to knock the raw editing crown from their oversized heads. Sorry to say this app is going to go on the back burner again until it can do what I want. Sigh, deleted and back to Lightroom..Version: 2.2
✓ Not sure it’s worth a subscriptionI bought Pixelmator Photo a couple of years ago, when it was $4.99. I use it only casually, and it is worth the one-time purchase. I mostly process and edit image files using desktop tools, but Pixelmator Photo can get you most of the way if you only need to do whole-image processing (e.g. white or color balance the whole image, adjust shadows or highlights, apply curves, cropping, etc).If you need to change color spaces, use masks or do local area adjustments like dodging or burning in, you’re out of luck. That said, I am going to wait and see before updating to to the subscription model version even though I’m grandfathered into unlimited use. I’ve seen other one-time purchase apps abandon the previous buyers and I want to see what improvements or new features get introduced..Version: 2.0.14
✓ WORST APP EVER!!Downloaded Tried once Deleted.Version: 3.2.3
✓ I must be missing something.....I love editing in this app on my iPad with a single image, but a folder of images is just horrible. open image > edit image > click > export > file format > choose export location > find the correct folder location > export > click done > return to a random place in the file folder to search for the next image to edit > open image. We’re suppose to do this for each image? Obviously I’m missing something. The editor itself is great..Version: 2.2.2
✓ Very different to pixelmatorI already had Pixelmator for phone which gives you the iPad version. Since Pixelmator photo is only for the iPad and costs a Little more I thought it would be like Pixelmator but have more features or the same features but be designed around the larger screen of the iPad. This is not the case. Pixelmator has layers and painting tools and cool warp tools. You can select parts of the picture to operate on. Pixelmator photo does not have any of this. All pixelmator photo is, is adjustment of colours, brightness, shadow, contrast etc. for the whole image at once. The only thing it has that pixelmator doesn’t is an image upscaler..Version: 1.5.4
✓ Developers won’t check a box to allow app usage on an M1 MacTitle..Version: 1.5.4
✓ HDR photosThe new HDR feature is great, but when I export the photos, they cannot be correctly displayed on my iPad or iPhone. And Luts are not working properly in HDR..Version: 3.2.3
✓ Application, aide en anglaisAide écrit en anglais et l’application est primaire.Version: 1.4.3
🙂 Photomator – Photo Editor Positive Reviews
Photomator – Photo Editor works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Photomator – Photo Editor.
⛔ Photomator – Photo Editor Problems
