- 87.5LEGITIMACY SCORE
- 88.0SAFETY SCORE
- 4+CONTENT RATING
- $4.99PRICE
GRIS App Complaints & User Negative Comments 2024
GRIS app received 41 complaints, negative comments and reviews by users. Have you ever had a bad experience using GRIS? Can you share your negative thoughts about gris?
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GRIS for Negative User Reviews
✓ Problem with flyingThis has been a stunning game - up until the level where the character has to jump higher. Playing along on my iPad Pro 12.9” with my 6-year-old on her 9” iPad - the smaller screen controls do not work efficiently, and so it’s impossible to jump high consistently. Very disappointing - and caused too much upset with a young child. Please fix asap, as I had been so wanting to give this game a 5 star rating. The puzzles are wonderful. :(.Version: 1.4
✓ Great game, bad controlsThis game is great but, the controls are horrible, I go left the character goes up, and the birds to fly upwards are so hard to see, they should be a brighter colour so that you can see them..Version: 1.5
✓ Screeching noiseLol can I have my money back.Version: 1.2
✓ Frustrating on ipadJust think the ipad and iphone controls are rubbish. Like running through treacle. Nothing says journey through depression like having the blocks fall out from under your feet and landing in a pit repeatedly..Version: 1.5
✓ FrustratingNicely made but unless you have super dexterous tiny fingers forget about playing this on an iPhone... also can’t play sound without headphones , if you have earphones plugged in with a cable that interferes with your ability to hold the phone properly to use the controls ... would love to finish this game but sadly it’s just too frustrating to use the controls.Version: 1.4
✓ Be weary of device storage space.Visually impeccable games comes at a cost. And I decided to rate this game by weighing out the pros and the cons. I’d rather watch gameplays of it online. Because the space it takes up makes it difficult to enjoy, heck I had to delete a lot of my apps to even try playing it. And even then, I paid $8 so it can ask me to delete my apps. Not a good first impression..Version: 1.2
✓ Flying doesn’t workAs another reviewer commented, the flying feature is too difficult with Iphone. The game became stressful. I’m stuck and it’s not fun anymore..Version: 1.5
✓ Perfect in every way except…I downloaded this game after a friend recommended it to me. I started the game and it is absolutely lovely; the music, character design, and story are all so beautiful. I really would love to continue playing it, but I have not been able to get past the green level for weeks. There is a part in the game when you are in a circular shaped area with a suspended block in the middle that you must jump on with the aid of red butterflies. I know that you must double jump to get a boost from the butterflies, but they completely ignore me every time. I have looked up videos and tutorials, and I am doing everything right, but whenever I double jump over the butterflies, they do not notice me and don’t lift me up. I can’t tell if this is a glitch or if there is a technique I am missing, but it breaks my heart that I cannot progress and experience the rest of this incredible story. If possible, it would be amazing if that portion of the game could be fixed and that the butterflies would respond to my character..Version: 1.5
✓ It doesn’t workI was very excited to play this game but it doesn’t work! When I tried to move the character to the right she doesn’t walk. But when I move her to the right does. I tried the app with my IPad and my IPhone. Non of it works..Version: 1.4
✓ Beautiful but my phone hates itI am a sucker for beautiful games, and this met all my requirements. it was well designed, intriguing, challenging and overall amazing to play. i got through a good portion of it in a day of playing, but all of a sudden the controls stopped working and my entire phone was glitching and unresponsive until i defeated the app. same goes for my other devices. even after reinstalling it and restarting my phone it starts glitching again. i was so close to finishing the game before this happened and it’s a huge disappointment because this was such a beautiful and fun game to play. i’d still say it’s worth the $7, if only for the beautiful art..Version: 1.4
✓ Beautiful game, but I’m practically in tears from frustrationI’m on an iPhone XR This game is gorgeous and clever and I loved playing it at first, but the controls are so jittery. Gris will frequently suddenly turn in the wrong direction just as I try to set her up for a jump, and I’ve currently been stuck in the round room with the red birds circling the upside down tree for TWO DAYS. I’ve watched multiple playthrough videos because I was sure I was doing something wrong, but nope, I’m doing the same thing that is working for the players in the videos, but it’s not working for me. I even found another playthrough where the player seemed to have hit the same glitch I did and stopped mid-game, so I know it’s not just me. If a player logically knows what to do and has mastered the basic controls in a game, they should be able to do it. Sure, it’s fine to have a scenario where you have to master a specific jump before moving on, but if the controls are actively working against the player, it stops being fun. I don’t know what’s wrong, here, and I don’t know if I can finish the game! That’s so disappointing. Edit: It’s been over a month since I left this review, I have installed all updates and am still not able to advance in the game and I have gotten zero developer response. Lowering this review to one star until I’m given some way to proceed..Version: 1.4
✓ The music is glitched (I have iPhone 8+)Let me start off with saying that this game so far has been very beautiful. The colors are vivid and the animation is clean however, the music is glitched. When I load into the game everything is fine the cutscene is fine and the beginning gameplay is perfect. After I passed the three bird creatures is when the music stopped and the audio became very glitchy. I’ve tried uninstalling and reinstalling the app restarting my phone etc. but nothing has worked. I don’t know if the game is not compatible with Bluetooth earphones but if it’s a bug I would really appreciate if you fixed it..Version: 1.1
✓ Had to request a refundThe game is gorgeous and I really want to play it, but gameplay is impossible without a MFI control device, so, sadly, had to uninstall , because I’m not going to incur on an expensive extra gadget purchase, just to have the luxury. Please make it iPad compatible and create a help section easy to access if you get stuck controlling the character’s moves, at least for the first stages of the journey. Thank you!.Version: 1.5
✓ Art should not be forcedThe visuals are stunning and the music amazing but the extreme zoom out strained my eyes trying to follow the minute character. Soon I started dreading the backdrop art. I feel I’m being forced to behold the art when at the end of the day I bought this to play a game. Please allow a zoom in on the character.Version: 1.3
✓ This game will frustrate you to the point of never opening it again.Don’t bother telling me the controls, I already know them. I know how to jump and run and look and double jump and all that jazz...but the fact that oooone tiny mistake will take you all the way back to the beginning of a level makes this game basically a waste of time. Unless you’re the type to literally never get frustrated about anything. The controls are easy but if you don’t time everything 100% PERFECT you’re harshly punished....and when you DO time everything 100% perfect there’s no reward besides being faced with another obstacle. Maybe I’ll play again SOMEDAY if I can get my hands on a science fiction device that can slow time. Lol..Version: 1.3
✓ Looks good but not working for meDon’t know if it’s just my phone but I can’t seem to move the character at all other than standing up. I was hoping to play this but it seems i can’t get any further than where the game first starts - and all i can do is make the character stand. She wont walk/jump just simply falls down again whenever i try to move her. This is either buggy or not meant for iphone 8s..Version: 1.4
✓ A bit disappointedWas pretty excited because the visuals were so stunning but the audio disappears every once in a while for no reason and I know this isn’t an issue with my headphones. Also when I try to jump the girl turns into the box mid jump making it very frustrating. In fact I’m having an issue with controls over all and am very disappointed since it had such stunning visuals..Version: 1.4
✓ ControlsI was really enjoying it until I got to the blue section ice puzzles. They are nearly impossible to get using the iPad controls. Devs probably should have thought of some way to counteract the timing issues with the fiddly iPad controls. Turned a relaxing game into a stress inducing one.Version: 1.5
✓ Beautiful but needs sound issues fixingIt recommends to use headphones so I did but a horrific screeching sound came belting out which happened twice. When I tried to play without them on (to make sure it wasn’t my headphones) it did the same but sounds like my iPad speakers popped (not literally) and music cut out again. It needs fixing as it is unable to play like this :( 1 star as is but when fixed it’ll be 5!.Version: 1.1
✓ Pretty but awful to controlPossibly the worst game controls in the history of games. Frustrating and unhelpful to the point of giving up. Gah!.Version: 1.5
✓ PoorPlays for a minute then shuts down. Tried restart 4 times over 4 days and exactly the same problem. So annoying. How do I get a refund.Version: 1.4
✓ Please fix the controlsCan’t even play this game because the controls are so unresponsive it’s impossible to play. It’s such a beautiful game. What a waste..Version: 1.4
✓ CrashingStunning visuals, but unfortunately it crashes, and everytime I start the game, I have to go through the long albeit beautiful intro (unless there’s an option to skip it and I’ve missed it). Also, the controls seem quite limited. Any suggestions?.Version: 1.4
✓ Pretty but unstableI’d give this a fair review but it crashes constantly. I’d hope for a stability fix but given it’s been over a year since it was released I wouldn’t hold out hope. I feel as if I’ve wasted my money on an unplayable game - is this part of the business model?.Version: 1.4
✓ Buggy jumpsI love the game overall. However the double jumps can be pretty buggy at times which often takes me a long time to get past a puzzle. It can be super frustrating when you can’t seem to move forward no matter how many times you tried. I deleted the game because of frustration and anger. But redownloaded it again and tried my hardest to get past the obstacles. Especially the jumps in the scene where there’s 2 gravity. When I tried to move forward with my left thumb, somehow the control switches to the smashing one and i kept falling down and I was in a constant loop for 30 minutes..Version: 1.4
✓ Looks stunning but can't overlook audio issueI haven't been able to play more than 2 minutes of the game because there is a random high pitched screech that occurs followed by silence. The game can continue but given that sound is a big part of this game, it's hard to follow it without sound. The game recommends you use headphones and when the screech occurred, honestly, it was painful. This is the first time I've ever experienced something like this and it is jarring. Given the cost of the app, I'd like to think that the developers are on this issue. Otherwise I will have to ask for a refund. Which would be unfortunate, since it looks like it would be a fun adventure. I'll await an update from the developers..Version: 1.2
✓ A bit frustrating!This game is visually beautiful with a lovely soundtrack but it’s very frustrating to play on iPad as the controls don’t always work properly. I’m now stuck trying to climb the big tree because the double jump doesn’t respond very well. I can’t progress any further from here so I cannot find out what the rest of the game holds. Shame..Version: 1.5
✓ Dying for an update!!This game is so beautiful and I want to play it so badly!! Unfortunately I’m having the same horrible audio issues as a few other people. Out of absolutely no where and without warning, a horribly LOUD and scary shrieking static noise cuts into the games audio and doesn’t go away until you exit the app. It scares the absolute crap out of you so be careful when using headphones not to put the audio up too loud. I jumped out of my skin on the train when I was first trying to play this!! Also yes, I’m having trouble with the controls too. I know how they want you to operate her but it’s really difficult to figure out during the first 10 minutes of the game. I’m even down into the red area and I’m having issues. I keep having to restart due to the sound cutting out and it’s waaayyy to loud of a glitching sound to ignore and keep playing. I’m dying to get to the puzzles and stuff and the game is so so beautiful so I really hope an update happens ASAP so I can play. I’ve been waiting and had this game preordered!! 🙏🏼🙏🏼🙏🏼.Version: 1.2
✓ Controls are a nightmare, graphics too tiny for iOSVery inaccurate and frustrating, no going back once she turns into a box. Tiny graphics are visually exhausting....Version: 1.4
✓ Crashes, and crashes some moreApart from that utter frequent crashing frustration I like what I’ve seen of it, and could immerse myself in there, if it didn’t keep crashing. Point made?.Version: 1.4
✓ Sound and visionI also heard the horrible sound but I thought it was part of the game. However what is not part of the game is the app crashes. Needs an update sharpish..Version: 1.2
✓ Flying not workingIt’s a beautiful game but I’m playing on iPhone x and the flying feature is way too hard to use. Got stuck on the stage where you have to get on top of the blocks after learning to fly.Version: 1.4
✓ Not greatI can’t move on from the beginning. She will walk to the left but not to the right, she just keeps falling down. I restarted the game and my phone so I’m extremely frustrated..Version: 1.4
✓ Updated reviewAfter a one-star initial review, I’m upgrading slightly. This game is gorgeous, and fun to play. But it has some really serious problems. 1. Almost no tutorials to help you learn what to do, which was a real problem for me, and I can see from other reviews that I’m not the only one. 2. Major crashing problems when trying to load the game. Thankfully, it has not crashed during the game, but it has crashed while loading many, many times. 3. Even when you figure out the controls, they can be clunky. I just got my second round of flight power, and I have had to play some sections upwards of 50 times to get past them, because the controls are so wonky. That’s just ridiculous. I’m just quitting now, because its no fun to try and leap and fly to those red flowers for the 50th time. 4. There are LOOONG sections of doing nothing but climbing stairs or walking. Pretty, but it’s occasionally just filler. Maybe I’ll give it another try in a future update. This really needs work, it when it works, it’s fun and just beautiful..Version: 1.1
✓ Just not worth itI found the controls too sensitive , i ended up just getting really frustrated. i actually physically hate this game..Version: 1.4
✓ Help😩😩😩😩😩I tried everything to make her jump over a black tree. Thumb, forefinger left side of screen, she won’t do it. I need help.Version: 1.4
✓ Good for the most partReally good game with amazing graphics. however, as others have remarked, there’s a screeching sound that makes it hard to play with headphones, which is a shame as I quite liked the music..Version: 1.2
✓ Bug in the gameI’m stuck at a certain level and can’t move forward because the bug Wasted my money on this game.Version: 1.5
✓ Impossible to playThis game looks awesome. Hell, it even sounds awesome, and from everything I’ve seen, it should be a really wonderful game. But the character will not move. I get a circle sometimes, but you can’t do anything with it. Worse, there’s no tutorial, and I haven’t been able to find anything online. This was a complete waste of time and money, and I’m very disappointed. Also, the music randomly turns to shrieking static and then cuts out. This is very, very, very loud, happens without warnings, and given the fact that I’m wearing headphones, is very, very painful and I ended up having a panic attack after it happened the third time. I did eventually get the character to move, but because of the endless static shrieks followed by periods of silence, I either would have to play with no sound at all or face intense pain. I’m very, very disappointed, and plan to see if I can get my money back. DO NOT RECOMMEND.Version: 1.1
✓ Hard to move on my iPadThis is a beautiful game but I’m finding it very difficult to move the character. I can sometimes get her to run by touching the screen behind her and ‘pushing’ her along. Sometimes this works and sometimes all I can do is make her jump. If I close the game and reopen it, I can push her again for a while. I understand this game is new to touchscreens but it seems a bit buggy at the moment. If I’m doing something wrong I’d love to know..Version: 1.2
✓ Please sort out the bugs!The game itself is beautiful but please please fix the controls! I’m at the first playable part and the game is glitching and prevents me from walking right and beginning the game, I can only stand up and walk left until i hit the world limit. I can see from the other reviews that this is a common issue. Furthermore the menu “controls” section is useless, its just a picture of a dot with the word “jump”. Please fix because im sure wed love to be able to play it!.Version: 1.4
🙂 GRIS Positive Reviews
GRIS works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact GRIS.
⛔ GRIS Problems
