4.2
4.27133 star

Total 21 Negative Reviews

1st Phorm App Complaints & User Negative Comments 2024

1st Phorm app received 21 complaints, negative comments and reviews by users. Have you ever had a bad experience using 1st Phorm? Can you share your negative thoughts about 1st phorm?

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1st Phorm for Negative User Reviews

PaidI saw it on Insta video and downloaded. Everything paid when influencer claim all free.Version: 2.37.1

Frustrating appLots of frustration with this app. Photo taking is not friendly to those of us who have to take selfies/don’t have someone to take pics for us. And if you accidentally click the wrong button (x in corner) instead of “retake” you have to start over completely. For taking photos and doing measurements, the videos provided are literally no help at all for actually giving tips how to do them properly. This is making that all super annoying and making me take pics and measurements a lot less, which is an important part of seeing results. Also, horrible with scanning barcodes for food…most often the macros were input wrong, so I have to create a custom food far too much, and there isn’t a button to report incorrect food info. Maybe it’s a great app if you’re not someone who easily gets frustrated with things that should function far better in the year 2023..Version: 2.36.2

Meh...more about selling productsI used the premium version for about 6 months. Downside...the company and advisors really PUSH their products. Even in the livestream events (which are cool) they subtly will slide in their sales pitch. I get it. They don’t make money off the app. They make money by the people using the app purchasing their products but it gets old after a while. Products are ok. I bought their shakes, collagen, BCAAs, EAAs, greens, multivitamin pack, fish oil, fat burners, and protein bars. A lot of their protein products, EAAs and fish oil gave me bloating or indigestion. Everything else was ok but didn’t blow me away for the price. There are cleaner proteins (Projym or Amy Myers) out there. Having an advisor who usually has a “team” is cool if you’re into having group support but again the advisors make money on you buying their products so they push the products on you too. The database isn’t very large so you have to input a lot of your food manually. I do like the dashboard views of the macros. You can copy meals day to day but overall I find My Fitness Pal (larger database) is easier to log food and track your macros..Version: 2.18.0

Freezing non stopThought it was great But I can hardly open it without blank screens And content glitching and freezing The concept is amazing If it would work.Version: 2.8.1

Not worth the priceSupported the app when it was new with yearly subscription now it’s 50% more and no longer has a free option. Their contest says no purchase necessary yet you have to purchase the subscription to use the app needed for the contest. I never got enough value out of the app but all my personal information and photos were there and now everything is gone. The last time I had a coach on there he didn’t respond once. Disappointed..Version: 2.32

Locked out1st Phorm updated their app - effective today, users who were previously using the free version of the app are no longer able to log into the app to view personal data and information. When I opened the app I was automatically prompted to pay for a monthly or yearly subscription. I have been using this app for a few years now and am in disbelief that users were not notified that they would be forced to pay to use the app but rather locked out without warning on January 1, 2022. I started an online chat with the hope of being able to access my information that I have manually inputted however, was advised that this would only be accomplished if I pay. Although the member who participated in the online chat was nice and tried to be helpful- it does not fix the issue of 1st Phorm locking out users without warning and expecting a payout. This is bad taste that really shows users that they do not care about those who used their free version- including those who have used the free version and have referred others to the brand, supplement line, clothing line, app etc..Version: 2.20.1

Takes Time - DisappointingEverything about the app is amazing EXCEPT logging food. It really is frustrating that it doesn’t have a very deep database, and in the database, there are no verified macros. There’s literally a 4 oz grilled chicken breast in there that’s almost 400 calories. Such a wide range of macros is common items. And the app isn’t very smart. It doesn’t remember what I’ve eaten from day to day, unless i try to log it around the same time on a given day. Also, you can scan a barcode, and the app doesn’t even say what the food is. It might say the brand, or even unknown in some cases. Even when you rename an item, you can’t recall it the next day very easily. And sometimes, when you scan a barcode, the macros aren’t accurate. Furthermore, when you save an item as a meal (so you recall it easier, later) and add it to another day, it adds it twice!! So frustrating! I have to toggle back and forth between a trustworthy app and this app, just to log my nutrition. If it weren’t for the advisor option and the workouts, I would not be using this app to track nutrition. So disappointed..Version: 2.5.3

App won’t save progress when it updatesI initially loved this app and talked several of my family members and friends to try the app, price was very reasonable and easy to use. First update I was participating in a challenge and half way through the program it deleted all my progress pictures and workouts, I contacted support and they said they would look into it but I never got a follow up. I was extremely disappointed but started again nevertheless. Next time I managed to complete my program and took a short break from my fitness journey due to lingering pain with old injuries. When I went back to start my program again it had deleted everything again, so had to start yet again from zero. This time I’m sitting in the gym writing this review because I’m in the middle of my workout the app just kicked me out and now has new pricing 3x what it was before, I’m glad this time I saved my data directly on a separate app along with my progress pictures otherwise I’d be fuming. Do yourself a favor and get a different more reliable app that doesn’t try to charge you triple your subscription without as so much an email informing their customers of the changes, had I had at least an email I might still have kept them but here we are over a year later writing this review. NOT WOTH THE HASSLE!.Version: 2.23.0

Do not pay for “premium”I paid for 3 months of the “premium” app. 10 weeks in and I STILL haven’t received the premium features. It promises home workouts, workouts for different equipment, recipes, and tailored nutrient/macro plans. I have refreshed, logged out/back in, and still the premium is no different from the basic app download. The workouts for each day have been literally the EXACT same each week, since the first day I downloaded it, the only changes week by week is the app telling me to increase my reps. I note each type of equipment I have access to, yet there are still no changes in equipment or workouts. There are no recipes or personalized meal plans like it says, no “coaching” even when you sign up with a coach, and you can’t change your macros to tailor your personally after you set them the first time. Totally not worth the money and I’m very disappointed. Only reason I gave 2 stars is because I enjoyed the workouts at first. Now it’s completely repetitive, I could have just taken a screenshot of the workouts the first week and saved the money since they’re the same..Version: 1.3.10

Has great potential but…This app was actually really nice. A one stop shop for food tracking and a great workout plan. I didn’t even mind the price increase because I felt like it was worth it. But recently, the workouts setup has just completely changed for some reason. I feel like it’s definitely got to be a bug or something. No matter how I edit my workout settings, it just still gives me the same workout plan. And seems to be stuck midway through the plan (week 2 of 6). On top of that, the plan doesn’t accurately have my “rest day” on the day that I have chosen. The most recent update claims it has fixed the issue, but nothing has changed. My subscription ends in a few days and sadly, looks like I’m going to have to delete the app and find something else. One more thing - would be great if the Traditional workout plan had some cardio and core mixed in there as well..Version: 2.22.1

If you get a coach, be prepared for sales pitches every weekDisappointed it’s a MLM type of marketing. I like the app. I lost about 8 pounds in 8 weeks and look great during an 8 week challenge. Every check in I get a sales pitch about how their products will make me better, or their products are better for me than what I’m taking now. I’m going to stop with my weekly check ins because of it. Clearly they earn sales commissions. I would rather a coach tell me let’s work on your arms more. Let’s try getting more cardio in. Let’s try increasing or decreasing your weights. You are making great progress, let’s not change anything. Let’s adjust your macros. Try eating less refined foods. Try whey after your workouts with a carb. Then, if needed, suggest supplements or changes. Instead it’s basically stop using your whey, use ours. Even though you get all your servings of different veggies and fruits let’s add 1st Phorm greens. Let’s add reds. Let’s add Omega oil. Let’s try our vitamins instead of yours. Ours is great! I get no info on why what I take is inferior. Just that theirs is the best. As a scientist, that doesn’t sell me on dumping my current products. I need to know what, is specifically wrong with the products I’m currently using. And what studies prove yours is better for someone who is just trying to be healthy? Anyway, challenge is great. Challenge keeps me motivated. Constant weekly sales pitches will make me leave..Version: 2.8.1

A good app, but not for everyoneFirst the good: There are a lot of advisors and from what I could tell they all have the kinds of credentials you should be looking for: Legitimate CPTs and RDs with plenty of experience under their belts. But now the bad: If you’re starting from square one like I was and now still am, there is a case for spending more to work with someone in private practice. The problem is that the advisors are basically captains of teams that have many, many members, and if you’re like me and need somebody who can critique your food logs down to the smallest details and give you 1-to-1 undivided attention…you’ll be disappointed like I was. Support team tried their best to match me up (they’ll do that if you go to their website), but the kind of personalized fit wasn’t there for me because I needed a strict focus on 1-to-1. I guess I’ll have to settle for working with my life coach instead. MINOR EDIT: I did talk to the team member who suggested I reach out to him, but when I told him what was needed we mutually agreed that it was more than their advisors could reasonably be expected give and I really had no choice but to walk away. I still don’t think it’s a bad concept, hence the middling rating of three stars, but if you have disordered eating problems and no access to a therapist, you’re going to find the advisors here won’t fit your needs..Version: 2.38.0

Disappearing foodsFoods I use allll the time disappearing off the recent foods lists is so annoying and time consuming to go back and renter them especially with uncommon foods Please fix this.Version: 2.28.0

No response to messagesApp looked good and I was keen to get started. Liked the idea that you could message an advisor with and queries. However, very disappointed to say that no one ever replied to any of my messages. Can’t deliver what they promise and that’s no good for me. Wouldn’t recommend..Version: 1.3.10

Costs a pretty penny, but doesn’t even workI went through LOTS of angry reviews of people complaining about the price increase, but realized that $13 a month is not that much in comparison to personal trainers and diet plans if it actually works. So I decided to try it. I used to have the free app and found the workouts to be doable and challenging, although sometimes painfully repetitive. Transitioned to something else for a bit but decided to come back to what was simple. Pictures of the app interface convinced me. Too bad it doesn’t work. I deleted and redownloaded the newest version of the app, and every single page besides the one where I enter my weight is either a spinning logo of the 1stPhorm app loading (which it doesn’t) or just a blank white screen. For the last two hours. There are tons of 1stPhorm advisors out there, but no way to browse based off your goals. Only a list of their sponsored athletes and trainers, which is great, but unlikely to be very 1-1 with over 2m subscribers as was the case of the two it suggested me. I wish you could attach pictures to reviews, because it doesn’t require a lot of data to screenshot completely blank screens that don’t work. And given there’s no free trial or discounts, doesn’t seem likely that I’ll get any resolution. Hard to positively review a $13 app that gives you no nutrition meal breakdown, no workouts, and no advisor communication.Version: 2.25.0

OK, but you’ll likely need other apps.This app is OK. I use it daily to track food, and that aspect works well-ish. However, there are a lot of shortcomings: - Can’t add your own supplements. Only 1st Phorm. If you use other supplements you can’t track them here, which means you need another app - Unless you exactly follow one of the workout programs, it’s essentially useless. You can use a custom workout, but you just type in notes. Another app needed. I wish activity functioned like nutrition. - No Apple Health integration, so you manually have to enter weigh ins. Nutrition entered doesn’t sync back to Apple Health. I use another app to track my weight. - Daily tasks - can’t add custom, so unless it’s the exact tasks that are in there, the checklist is not useful since you’ll need to use another app In summary, this app is not comprehensive, and there are much better options on the market. The only reason I use this is so my coach can see, but I’m even wondering the value of that. I think I would be better off sharing my Apple Health with him, and using apps that actually work (nutrition not withstanding).Version: 2.39.0

Can't log inI can't get past the terms and conditions..Version: 1.0.7

JokeApp is soooo bad never loads and constantly crashes.Version: 2.29.1

Not goodApp is ok for workouts… instructors take days/weeks to respond and sometimes don’t respond at all. Brutal will not be keeping.Version: 2.24.0

Locked outI renewed my yearly subscription , and forgot my password and will not let me reset it .. keeps saying “ password reset token is invalid “ nobody to contact.Version: 2.18.0

The app is okayIve been using this app for a little over a month and found it alright. I like that they have motivational videos and tracking your weekly goals. Unfortunately the food tracking felt unfinished as a product. A lot of the food I scanned wasn’t in the database. I ended up having to use My Fitness Pal to measure food, and that app is free for the basic version. Overall, I was not happy with the experience and request a refund..Version: 2.37.1


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