Upwork for Freelancers App Negative ReviewsUpwork Global Inc.

Upwork For Freelancers Negative Reviews

4.6
4.64222 star

Total 143 Negative Reviews

Upwork for Freelancers App Complaints & User Negative Comments 2024

Upwork for Freelancers app received 143 complaints, negative comments and reviews by users. Have you ever had a bad experience using Upwork for Freelancers? Can you share your negative thoughts about upwork for freelancers?

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Upwork for Freelancers for Negative User Reviews

AvoidAvoid this as a freelancer ! First , I’m based in uk , you can’t set up to withdraw money to your account, need PayPal account and they charge you 2 $ per withdraw! Second, you can’t withdraw money when you want , only ones per week ! Third , you CAN’T WITHDRAW MONEY IF IT IS LESS THAN 100$ ! if you have a job for 90$ you’ll never see that money ! Illegal! My work my money ! NO ANY CONTACT NUMBER , NO CUSTOMER SUPPORT, NO HELP ! YOU'LL WORK FOR FREE ! Avoid this app !.Version: 1.54.0

HorribleMoney grab, I thought it would be like fiver but not at all. You have to spend money just to apply and it not even guarantee they see your resume. They say it’s so less ppl apply but the way it’s set up.. whoever bids the most money gets the resume seen?! Lol it’s literally a joke. Never again..Version: 1.53.2

CheapThe App wouldn’t allow my Email to be utilized as Login Credentials. Should new users be outside of the approved Geographical Location, the App should Notify as such. Problems with Login renders the App Useless..Version: 1.9.0

Your serviceAdmin should take extra care when accepting the members as I have encountered 90% of who posted work on this site were scammers. It’s totally shameful!.Version: 1.40.0

New update looks nice but the chat function is broken now.The new updates to the app look nice but the chat flags in my app is now broken and will not display any of my conversations or allow me to send or receive messages with my clients. I’ve been using UpWork for many years now and have never had such a problem getting help from their support team before. I tried contacting them to correct the error only to be run around and hung up on. Even tried to fix it myself by uninstalling and reinstalling the app but that’s about all I can do on my end. I’m disappointed. The app is useless for freelancers if you can’t use it to communicate with clients..Version: 1.29.0

Horrible Customer SupportI signed up and provided ID, which was verified and I received a blue check mark on my account which confirms it. I’m unable to submit proposals and receive a message stating I’ve exceeded my attempts to upload an ID. Yet, it was already verified four days earlier. You can’t call and speak with anyone. You have to open a ticket online. Several days later I received a response stating: Thank you for letting me know about the issue you encountered while working on the Upwork platform. Upon checking here, it appears that our engineering team is aware of this issue and working to determine a fix. Due to the complex nature of the issue, there is currently no projected resolution date. We apologize for any inconvenience this causes and appreciate your patience as we work to find a solution. In line with your email privacy, I have marked this ticket as Hold status for monitoring. This will not change the nature of your inquiry. I will also share the updates or resolutions I will receive from our engineers..Version: 1.45.0

Way too much spam.I love this app/website - but there’s one VERY big issue that is ruining it. The spam postings. About 80% of the job feed is just spam. Another 10% are practically slave labor, which only leaves about 10% of all the job postings that are worth anything. UpWork takes 20% of my income as a “service fee”, which is fine, IF they were using that money to better the website and fix these problems. But they aren’t. The amount of spam postings on this site has gone from bad, to absolutely horrendous. Borderline unusable. Please, UpWork. You need to do something about this SOON. This problem is only getting worse the more you choose to ignore it, and there are so many freelancers like me who are very upset with how things are going. You WILL start to loose users if this isn’t addressed soon..Version: 1.44.0

Unclear banningAfter my client asked if I wanted to work outside of Upwork (a clear violation of their work policy) I kindly refused and told him we should remain on the platform. A week later I was banned from the website and was told I had violated the terms. After asking for clarification they basically said “sorry, once banned there’s nothing we can do.” I had given this platform so much praise and referred so many friends, and then in an instant my career as a freelancer on Upwork was ripped from under me without any clear reason. I guess upwork would rather I give a portion of my earnings to other platforms, which is too bad..Version: 1.9.0

Needs an overhaulFor a big company like Upwork, the app (and the website) are badly designed from a UX point of view. Please consider your freelancers who give you 20% of their income and review the app and website from a user experience point of view. There are so many glaring holes..Version: 1.45.0

AwfulThis is a terrible app. Yes, it’s slick and fast, but it is shocking. I have created five accounts because I keep being blocked and deactivated for no reason, I emailed them asking why my bank details had been declined. They responded with an automated email telling me I wasn’t ‘needed’ because there were too many freelancers on their site. I cannot believe they have a ‘limit’ and are declining people. How am I supposed to join their service? I can’t because they’re being stingey. They have little to no customer service, just robots..Version: 1.0.3

Scam that can be found oftenA client promised me a job, we had an interview and everything looked legal. Except the fact when they were trying to give me the materials for work that I needed for free and I knew that was suspicious. They had to send me the deposit so I could put it in my bank account and then give it back to them which was odd, I asked why they need to do that and they said their policies has changed after the pandemic. I was just curious to see if it actually works but I didn’t fully believe until the deposit was actually transferred successfully and bank confirmed it. I was scared that somehow I’m going to lose my money but I didn’t. After awhile they promised to send me a tracking number of the materials they “ordered” for me. And then they said they didn’t have enough funds so they needed to make another deposit of $1000 which they send to me and I had to give them back. I don’t even know why in the first place I trusted them. But I did it anyway. And then after a couple of days that $1000 of deposit was a chargeback. When I tried to ask them, they blocked me and that’s when I realized that it was a scam and i wasn’t even surprised. I knew that it could happen. Anyway, so now I don’t trust this app again. It was probably my fault but I still don’t get it how these scammers are on this app..Version: 1.42.0

WhyI am just a client trying to find a freelancer to so a job. WHY do you keep forcing me to download the freelancer app? Soo inefficient and annoying. Clients need the client app only.Version: 1.47.0

Can’t upload my passportIt’s asking me to verify my Id but as I uploaded the photo, it zooms in which the only way to get out is by pressing the cross. But that doesn’t add the passport as I struggle to upload it. I just want things to be simple, not complicated..Version: 1.56.0

Scammers!Totally full of scammers in this platform… All wants to chat and wants to know your all information on Telegram app!! Or asking about wise money transfer app info! All are same! No real jobs in here! Scammers from Asia thats all!.Version: 1.54.0

Great platform....poor appLatest mobile ios app version doesn't load up messages..Version: 1.35.2

Don’t bother - spend your time more wisely…Upwork really isn’t worth your time - especially if you’re a seasoned professional who is looking to match with professional opportunities. I’ve found that those who post opportunities (that align with my career experiences/expertise) couldn’t even be bothered to acknowledge that someone has taken the time to write a ‘cover letter’ (via the app) and answer specific questions required by the opportunity provider. You can see how many individuals have presented a proposal - it’s not at all the case that the opportunity presenter is being inundated with proposals/overwhelmed by applicants. They’re just too lazy or unprofessional to bother to respect your time or effort. Also, there’s no way to save your search criteria - every time you open the app, you need to AGAIN set your filters. AND, you also need to set your filters whenever the app chooses to refresh itself…even as you’re in the process of looking at the aforementioned filtered results. Really - don’t waste your precious time….Version: 1.46.0

Not transparentMakes new users jump through many hoops before letting them know they need to pay for bids and applications. I finally gave them every piece of personal information before they say “insufficient connects to submit proposal for the job”..Version: 1.58.1

No customer support at all. Don’t wait!If you have any issue, I had 3 btw, they will only send you default answers. They will never read your emails. They will never answer your specific questions. They will not solve any of your problems. It is like a zombie nation behind this. :(.Version: 1.43.0

Disappointing experienceI have been applying to everything i could for almost a month now and i still didn’t get a single job. All the best paid ones require 6 connects and since connects are limited it’s tough to just use them on anything..Version: 1.34.0

Works overallSometimes it goes blank on iPad..Version: 1.39.0

Couldn’t open and reply message through the appI must say I LOVE UPWORK, no doubt. Upwork gave me tons of opportunities to work my favourite job. But I have some some issue with the app ( and probably the public view for non-member site as well). For the app, I used to receive and reply messages through the messages section on the app when I work my other job or when I’m away from home. But I could reply, or even open the message section anymore these days. This effects my response rate to customers! I could have missed an invite or a contract while I’m not using my laptop! Please fix this ASAP. For the public view for non-member, when I link the account to my personal website and click on the link to test using a non-member site, I couldn’t see any reviews clients gave me at all! I have 3 jobs total and the non-member view site only presents 1 job, no review! Please tell me why, or fix this so I could link and show them on my personal portfolio website. Overall, love Upwork and the team behind all of this, just need to fix some major issues!.Version: 1.27.0

Not working for meNot able to get any work!.Version: 1.44.0

Not legitimateMost jobs are scammers trying to deposit a check in your account to start a job for them which will then bounce. I noticed before it happened to me but if you go to Upwork community and search scam, you will see 3,000 results from people who have almost or have been scammed on the app. Their community leaders then reply to all of the posts sayings that if they would’ve followed TOS they wouldn’t have ever been in that situation and pretty much tell their trusting users to “know better”. This is ironic considering it should be on Upwork to filter out fake employers attempting to scam their users as opposed to their trusting users having to have due diligence when choosing an employer because most are scammers..Version: 1.55.1

BadChat functionality doesn’t work and constantly hangs..Version: 1.43.0

3 months. Still can’t sign in via appI’m forced to use website. Can’t use the app at all some account error. Avoid the app..Version: 1.29.0

Money hungry platform that offers little support for freelancersNot too long ago the platform introduced making freelancers pay for connects to be able to bid for jobs... terrible idea that has a big impact on the ability to get projects.Version: 1.11.0

Lost some of the useful aspectsWorks fine, but what is the point of upgrading to a less useful app? Why can you no longer view offers or Mark messages as unread or hide them. I prefer the old version. Another decision that has worsened the platform and made me less likely to recommend it..Version: 1.6.0

Search results cannot be open.Basic functionality is not working properly..Version: 1.12.3

Doesn’t work properlyWhen I want submit a proposal as freelancer then the job doesn’t show , only shows a white ( empty) page . It’s very annoying. On the other hand, upwork is too much greedy than before. It requires above 4 ( 6 )connects for maximum job, also needs to spend connects keep the proposal top that is illegal. It should be kept the natural ways.Version: 1.49.0

Fake Jobs And Dangerous ScamsSo i’ve been using Upwork for about 6-8 months now as a freelance copywriter and my early days with the platform were great. I found easy jobs that helped me build my skills and land higher paying jobs (just as the platform promises), but i’ve noticed that, as of recently, SO many of the job postings are fake. Like more fake postings than authentic. It’s gotten to the point where you can’t even trust the “payment verified” jobs. I find it hypocritical because this platform claims to be about authenticity, safety, and fun for freelancers. Unfortunately i’ve noticed that they’ve either sold out to scammers or lost like 3/4ths of a team that handles this issue. If they ask you to talk on ANY other platform that isn’t Upwork, it’s fake. I’ve even seen stuff that looks like a kidnapping ploy where they’re ‘scouting models’ through upwork listings. Please be careful, don’t listen to everything you see as far as payment verification, high paying listings, or generally anything that seems too good to be true. Stay safe, and better yet... stay off Upwork..Version: 1.44.0

Scammer’s Home Negative starsInvested $25 in “credits” and having over 10 years of wide experience, I took a chance. Offers for third world countries and the worst regeneration possible. Finally, I had a proposal. A fake one. The interview was with a sexual offender that for sure was being recorded. I try to alert through forums the situation and I complained, after all, I was a user that spend money in the platform. They deleted my comments and details. The forum was totally clean of the complain. They didn't validate anything in there. Is just another crazy craigslist, not geographical limits, just with a logo and TERRIBLE ethics. The worst. They are really good at gaslighting you with comments. For sure they will reply here with “rules and guidelines”..Version: 1.46.0

Service OK, app unreliableIt doesn’t inspire confidence when an app to connect you with great developers doesn’t work. Constantly being signed out, sign in gives error codes, notifications not reliable, etc. Find a great dev on your site and invest in a great app..Version: 1.7.0

Recent update- typing issue.I’m on ios 16.7 The keyboard tools like autocorrect, ability to pick from three autocomplete options, double tap space to put period etc aren’t working. Cursor skips randomly, adds space or ignores character input. Please fix..Version: 1.55.0

IPad Support?!?!?When is the app getting iPad support?? Running the phone version is a joke. It’s to hard to resize for iPad. Seems very lazy for a company targeted at professionals..Version: 1.41.0

Not very comfortable to use on IPad.Not very comfortable to use with iPad..Version: 1.12.3

App won’t loadThe app doesn’t load at all. Just a spinning green loading circle.Version: 1.49.0

Not garbage, but close.Unless you’re established, just get an agent and don’t waste your time. You’re probably not going to get hired for anything off rip unless you have a portfolio and you’re already profiting from your writing. Beyond that, just get ready for scams and endless emails regarding those scams, requests for personal information, and “PS, we need more money for you to apply for gigs”. Start slow, understand that it’s going to cost you to apply for true entry level writing gigs. Have a portfolio of your work available. Honestly, I was dissatisfied. I write for a magazine already, and was looking to expand. All this is is a temp agency looking for a few with many applying constantly. If you know what you’re doing, more power to you, if not, just be advised..Version: 1.59.0

Buggy horrible appZooms in like crazy when typing in text boxes. When you submit things it completely ignores and makes you start again at times. Once you submit something. You have to manually press back and go through same pages to get to main screen. Shocked such a large app has such a crap product..Version: 1.44.0

Good idea, bad experience.I didn’t have physical money taken from me- however, my time was wasted and time is money. The person who hired me has a message on their account saying something is wrong with it, so I’m not getting paid for 3 hours worth of work. First time using the app for a gig, and probably the last. Update: Months later, I decided to apply for another job. It said my cover letter for this very simple job wasn’t long enough, so I added some fluff and it still wouldn’t let me submit. I reloaded the page and all my progress was gone. Again, great idea- poor design. I would just like a way to contact the people hiring without the app, but then how would they make their money? Oh wait… there’s a thing called a subscription..Version: 1.57.5

Completely UselessWith all the money Upwork make from freelancers it is disturbing that their app is this bad. It is extremely slow, when you open it, it can take ten minutes and longer to load. The old app was a lot better, I no longer use it and if I’m not by my laptop I’m forced to endure the inconvenient task of logging onto the website to respond to messages, which defeats the purpose of having an app..Version: 1.15.0

Zero stars if possibleKept suspending my account even i am doing everything right and on top of that below average support and cant get in touch with any representatives....HIGHLY NOT RECOMMENDED, dont waste your time.Version: 1.9.0

They steal your informationDo not use. I do not think these people are legit. I entered all my information, sensitive info, then they tell you they cannot accept you on their data base because they are full. Lies. Avoid if you are a serious professional..Version: 1.30.0

Terrible AppI created an account, paid a freelancer for a consultation and then my account was suspended once my money was withdrawn. There is zero customer support. The app has taken my money and now won’t allow me to log in. There is no way to contact help either except for an irritating ‘live chat’ which is essentially an unhelpful AI. Do not use..Version: 1.45.0

Very difficult job findingsLooking for a job very long time, but cannot, disappointing.Version: 1.56.0

Not great for iPadI use my iPad for a lot of my work so I thought it’d be better to download the app on my iPad. My main issue is that the screen is only in portrait display and does NOT rotate so I have to look at the app sideways. Some other useful functionalities designed for the iPad would be great as well..Version: 1.37.0

No Longer WorkingThe app shows a grey screen when trying to view profiles, or we can’t complete your request. It was working fine but after the last update it now has issues on iPhone 11..Version: 1.44.0

I like it, but the app deletes all your writing with a miss clickThe web version is solid, but on the phone if you happen to accidentally press someplace else when you go to submit a cover letter it’ll delete everything. EVERYTHING. It’s incredibly frustrating to have to figure out what to write again after you put in some time writing something if you’re on the go and can’t pull out a computer. I recommend the app for checking for jobs, but that’s it. Be very careful when submitting something on the app. Sometimes the submit button doesn’t populate on the app too, so you can’t submit even if you wanted to. You go pressing around on your phone and then POOF! Your CV is gone, your writing is gone..Version: 1.0.3

Have to login every singe time i open the web.Every time i open the app i have to login again, it keeps on logging me out..Version: 1.13.0

Don’t waste timeAs a graphic designer I’ve been hired through recommendations, through my own website, LinkedIn and few others. Never ever through this platform. And that’s ok. But the issue is at the end there’s no info if the project has been closed , you haven’t been chosen or what. Just… nothing. That’s all. Noooo feedback. I think, unless you pay for premium then maybe, just maybe you might have a chance. Otherwise don’t waste your time. Find clients elsewhere..Version: 1.50.0

So many SCAMMERS and the company doesn’t care of professionalsI sent the quality work (recording my voice in French) by strictly following customer’s rules. The customer sent me a requirement AFTER getting all my work and reported me that I didn’t follow the requirement. I disputed the issue right away but the company only cared about the customer; they refunded the customer who had already got my service but I didn’t get ANYTHING (oh, $1 if that counts, very thankful for that). I sent all evidence that the customer didn’t give me any requirements before sending my work and that I followed his rules. They didn’t care. I shouldn’t have trusted the website and company when my friends warned me about the same issue with THE SAME GUY. As the company didn’t ban him and solve the issue, he will still be there, try to scam other professionals too. So, be careful guys..Version: 1.50.1

Disappointing changesI started using Upwork a year ago and it was great. Convenient for finding and applying to jobs quickly and bringing in a bit of extra money. At this point having a free account still got you some connects to use monthly. Recent changes mean that users, no matter the membership, now need to pay for connects. Not really worth it for a side gig with middle-of-the-road pay - especially since they already take a cut of what you make. On top of that, I’ve consistently had issues with their support/customer service. They don’t really resolve or answer anything. I had a client trying to pay me OFF of the site through Venmo (not allowed), and when I brought it to their attention with screenshots of his emails, they shrugged it off. In retaliation the client paid me only a small portion of the agreed upon price. There are definitely better ways to go about freelancing..Version: 1.3.0

Horrifying Set Up ExperienceI was interested in considering using Upwork but the onboarding experience is horrifying for the average new user. You must immediately create a full profile, set rates, upload a picture, etc. before you gave the opportunity to browse the app and see how you live the functionality. It also has limited and incorrect categories/subcategories for my specialties - it will only allow you to pick one. I am a 20+ year veteran of my industry, I have to be an expert in all of these things. Upwork has a very limited view of what a user and their customer/experience lifecycle should look like and they are determined to fit all peg shapes into that hole. It feels like the UX and PM teams have one single perspective and it does not support flexibility or diversity. Very disappointed in the limitations..Version: 1.44.0

Terrible AppFound this site through google, I have tried Fiver & People per hour and wanted various options searching for someone who can design my business logo. The site would display a list of freelance workers along side their raitings/reviews. It wouldn’t let me see the freelancers work unless I made an account. It is very confusing because after filling my details to create an account I now have a freelance account which I didn’t ask for. There is no option to search for a freelance worker on both the browser page and app. I have never had so much difficulty trying to search for something so simple. There is no clear information suggesting that there are 2 separate apps one for freelancers and another for clients. When I clicked the link to create an account it took me straight to the freelancer option even though I am looking for someone to design. I downloaded (up work for clients) app and when I log in it takes me straight back to (up work for freelancers) again. There is no option to deactivate my account so it’s a constant loophole. I’ve wasted more time trying to get off this app than finding someone right for the job. Avoid this app it is terrible.Version: 1.54.0

UX is terribleThe app is very an convenient to use UX is terrible 😞.Version: 1.49.0

Fake job postings out of control/fees for everything!Already- trying to get through this app and find work as an editor/content writer, I have found nothing but suspicious jobs. One of them was even some Nigerian trying to get me to join his acorn account and put some money in it just so he could get up to 30 people and make 150 bucks within two weeks. There are so many people on here that will just waste your time and “connects” (credits) that you have to pay for to make your bids. 15¢ per connect but you have to spend on average 8 of those just to send your proposal, while other bidders might outbid for 20 connects or more. It’s hard to win-but are they even winning? How do we know if we can trust this company not to scam already needy people by posting fake jobs? And if you do a small job that’s under $100 and you don’t get another job through up work for a while- guess what - your money sits in their account and you can’t even transfer it till it’s at least $100 or more. So with all of their fees that might equal out to subtracting your project to just under $100, your little money that you worked for might be sitting there for months. Just build your own website and do free work to build your portfolio. Then market yourself on the web..Version: 1.50.0

Slow very slowNew features are good but it’s difficult to do business with this as it’s so very very slow..Version: 1.0.2

You have to buy to submit proposalsI don’t recommend it Check out other free website.Version: 1.2.0

I love the app but there are problemsThere is nothing better or more convenient than being able to talk with my clients while on the go. I have used this app and the app before this one for year without any complaints. However, in the last few weeks I have had more problems with this app than ever before. It does not notify me on my lockscreen or with a badge icon if I have a new message (it is set to have these notifications in my settings). This has resulted in me having late responses while traveling or in the evenings multiple times, my JSC has also dropped because of this issue. Also when I get job proposals now and view them on the app it no longer tells me the date or time I received them the app just says “invalid date.” Not the biggest problem, I can still reply to these proposals. This just was not a problem with this app before the last update. I had to completely delete this app from my ipad because it was incapable of even loading to open. (But somehow I was able to get notifications of new messages on my ipad, i just couldn’t open the app to view them.) As a freelancer who has worked with you for several years, I have come to respect you as a company. I love what you do and provide for us to be able to work online and with our own schedule. Please fix this app, it’s been good before and it can be better in the future. So many freelancers use this app for work everyday, it would mean a lot to us if it was as reliable as the company it represents..Version: 1.13.0

This app lacks functionalityIm not sure why Upwork needs two apps- one for hiring managers and one for freelancers, it seems a bit excessive to me. Not to mention, I’ll get a notification that I have a message and when I open the app, its a blank white screen. I always have to close the app then re-open it so I can read or respond to messages. Seems a bit ridiculous that someone whose base is 30+% IT would have an app with glitches. Additionally, since I had an active contract, I had not applied to other contracts. So Uwpork made my profile private. Thats not fair to hiring manager or freelancers. How can hiring managers source top or rising talent if they cannot see profiles? How are you providing a good experience to your freelancers if our profiles are private and then we have to PAY to make ourselves public again? Since I work on both sides of the platform; both as a hiring manager and a freelancer, I can say with absolutely certainty, once my contracts are up, I will not be back..Version: 1.0.4

So buggyHonestly, this app is so buggy that I haven’t bothered to shift over from the old one (which isn’t that much better). Every time I get a message and I open the app to look at it, one of two things happens: 1) the app crashes, or 2) I get a blank white screen and have to close and reopen it. Since the main point of getting the app was to check my messages on the go, this makes things terribly inconvenient. Also, a number of other reviewers have already mentioned this, but the high percentage Upwork takes from freelancers makes it less viable for real high-quality freelancers to remain on this platform. Combined with the $ it costs to buy Connects just to bid on new jobs now, Upwork is becoming less and less attractive. It’d be better to set the % based on a freelancer’s total lifetime earnings rather than per client - you already know that those freelancers have a good track record on Upwork, so might as well reward them for remaining on the platform..Version: 1.1.0

Horrible experience.Horrible experience having to download multiple apps..Version: 1.6.0

Exploitative and dishonestUpWork is built on practices which devalue workers and their intellectual property..Version: 1.9.0

Bad for freelancersUnbelievable tedious to setup an account to get paid. No other platform throws as many errors that don’t exist. Nonexistent customer support..Version: 1.57.5

Can’t complete my profileAfter the register page when i try to fill my profile i get two pop-up messages and if I press X on the second one is just closing the app. I just can’t complete my profile, is basicaly useless. Just downloaded the app and I’m dissapointed.Version: 1.17.0

Many jobs but not offersI have submitted proposals but not even a response. Not sure how this website works.Version: 1.40.0

Good for beginners. Not for a living.I used this app primarily in the beginning of my time as a freelancer. I made $45 for 5, 1000-word articles. After the 20% fee, I made $36. It got me my “portfolio,” but I made peanuts on it. Throughout the years, Upwork has regressed. You have to pay with connects to even show clients that you have availability. If you scroll for months on end because the jobs aren’t a fit or pay enough, your scores go down because of the lack of visibility. I have finished every project on time with my lowest rating from a client as a 3.7 from a misunderstanding, but I have a 56% job success score. No one would even look at my proposal with those scores. The bidding wars have made applying for jobs feel hopeless, and the starting rates are almost 16 connects most of the time, when the max used to be 6. The best thing they did was lower the fee, but it doesn’t make up for the other stuff they’ve done. I’d stick with Upwork if you’re a beginner to develop a profile and have stuff to show. Make your real money on LinkedIn and elsewhere..Version: 1.57.5

Pretty badBad overall app.Version: 1.11.0

UselessToo slow and the message pane does not work at all, so always have to open up desktop version again. It’s annoying especially when I need to respond to my clients promptly. They don’t fix this issue for years..Version: 1.44.0

Warning ending contracts - the fine print isn’t really correctSo be careful with escrow they don’t tell you the whole story in there faq when it comes to cancelling contracts. The part they leave out is that the other part has to agree to the cancelation. Right or wrong the client should be told this clearly when entering into escrow. Upwork does not do this instead they hold your money until a mediation process is held which they claim no accountability to either party. The short of it is that they will generally side on the behalf of the freelancer otherwise they can’t collect there fee. Also twice now I’ve experienced verbal abuse on this site from freelancers all which seems to go unreported to when reported. The site it kind of Wild West and you should consider that when spending your money. The app is great!.Version: 1.42.0

App messaging not working properlyThe messaging feature hasn’t worked for about a week and nothing has been fixed after reaching out to support numerous times. As a freelancer, I pay A LOT of money in fees to the company and it would be nice if some of that went to fixing the app. Very disappointing..Version: 1.36.1

Suspending accounts for no reasonOne day they just decided to suspend my account without explanation and refused to communicate with me..Version: 1.13.0

Worst experience imaginable!My first contract as a paid freelancer I had a 90 min call with the client in which he sent me a $200 bonus in good faith and for sharing my knowledge related to the contract. The very next day as I expected to start working for him, Upwork suspended my account with no explanation. In addition, they reversed the $200 bonus for the legitimate advisory services I had provided. After 4 days, of inquiry in which they deleted all my other contract proposals Upwork indicated the client was suspected of fraudulent activity. He was perfectly professional with me but whatever. But they have no reason to suspend my account simply because I had accepted a contract from this person only 1 day prior. It’s been 10 days and Upwork refuses to re-activate my account and I’m unable to use the platform to earn money. Unreal!.Version: 1.56.0

It started off good... BUTIt started off good I was excited to book my first upwork gig and was happy with the company and employer. Then without warning they froze my account due to verify and threatened to hold my funds. I was new to the profile I didn’t get any explanation emails prior to explaining this would occur. I tried to verify and the process was bogus. I’m still trying to learn this system till this day. Then they asked me for a copy of my photo I.D -and I gave that. And then they asked for a video interview. Which is fine BUT I never got the email for the interview and my account is still on hold. They are making this harder than it needs to be for just a side hustle. 🤷🏽‍♀️. I don’t understand what’s so hard about setting up a virtual interview. This site is NOT newbie friendly in my opinion. I’m still learning about all the website has to offer. So if your going to use them be sure to have some patience and a little bit of time to get the logistics down..Version: 1.20.0

I’m super disappointed with up workThis method of screenshots doesn’t work and I’m exhausted of getting ripped of by freelancer. They should enforce freelancer to serve one client at the time and record they work on the screen rather than just screenshots.Version: 1.26.0

Low UXWith so many UX designers on the platform the usability of the Upwork is surprisingly bad. Generic errors that give zero information about the error, poorly defined main CTAs are to name a few..Version: 1.54.0

Unable to create accountI am unable to create my account with google. I also tried to create account without google, that time I am getting “email already in use”. So I tried to login but getting “user name or email” not exist. Please fix this error.Version: 1.49.0

UpdatesThe app works well but it doesn’t generally update current info on time with same info on the website..Version: 1.34.0

BuggyGreat app but so unbearably buggy..Version: 1.47.0

Hard to NavigateSome features, such as posting a job as a freelancer looking for subcontractors, is hard to do and none of the articles are up to date..Version: 1.55.1

Won’t load jobs!!!As a freelancer who has had a lot of success in the last year on Upwork, I rely on the Upwork app to respond or apply to potential jobs when out and about or not at my laptop. For the last month it doesn’t load new jobs when you press on them and the workaround is for me to use safari - logging in everytime makes me lose a lot of motivation to stay on Upwork - please FIX.Version: 1.48.1

Getting first contractsI am really struggling to get my first few contracts. I've had a few that were not legitimate postings where I had bid points trying to get the deal. I have also found that while I am well qualified for the position I am applying for, I have seen less than a 25% opening rate for my proposals, even if I'm one of the first to apply. I have followed all of the suggestions on the Support section of the app and tailored my credentials accordingly. I have a strong writing background and a masters in organizational leadership, so I am baffled as to why I can't seem to land a gig..Version: 1.54.0

Unable to access platformI am very disappointed with Upwork. I have been trying to access the platform for weeks, but I keep getting error messages and technical issues. I have contacted the customer support team numerous times, but they have been unresponsive and unhelpful. I have wasted so much time and energy on this platform, and I have not been able to find any freelance work. I was eager to join Upwork and showcase my skills and talents, but I feel like I have been let down by the platform. I expected a professional and reliable service, but I got a frustrating and disappointing experience. I do not recommend Upwork to anyone who is looking for freelance opportunities. There are better alternatives out there. Upwork deserves a one star rating for its poor performance and customer service..Version: 1.56.0

GlitchingGlitching on app store after typing only one word.Version: 1.43.0

Fraud app system Keep verifying foreverThis app is fraud they are asking you to verify email and dont send email for verification and then there is an option to resend email if u send one two times they say you are reached maximum also they have other threatening policies weird and uncomfortable at all man scary syestem which humiliate you at every point..Version: 1.29.0

Glitchy IOSI have the most recent version 1.48.1 and the freelancer app is pretty glitchy. I have to use the web version most the time because outside of the messaging most content won’t load. I’m usually left looking at a blank screen when trying to load project descriptions or error messages when trying to accept or reject an offer. The company is ok although as a freelancer they nickel and dime you a little too much between taking a pretty decent percentage of your pay, forcing you to purchase tokens if you want to bid on more projects (in order to actually make any real money), and then charging you to even get your money out on top of that (most egregious part in my opinion)..Version: 1.48.1

Always signing outEvery time a new update is released, I’m always logged out. Updates come frequently and are installed without warning. Once an update is installed, no more important notifications until I sign in again. The app is useless, as it is always logged out..Version: 1.49.0

Need to buy connections to applyThis website offers a variety of jobs and is very flexible. However, you would need to buy connections to be able to apply for jobs. They have already deduct your pay for service fee which 1-2$/ job and they still charge you connection to apply for jobs. They would give you free connections at the beginning and will require you to buy connections to apply. If you don’t have any connections, you can’t apply for jobs. They cost 0.15$/ connection. I just don’t see a legit reason for why they would charge connections, which is money, to apply for a job. Indeed, ziprecruiter, glassdoor, and many other websites never charge you anything to apply. It should be free..Version: 1.13.0

Lots of FlawsCan’t specify location in work searches, only country. Really stupid. Job searches come up from other states. If there is a way to do it and I somehow missed it, that’s ridiculous in itself because it should be evident—but I don’t think there is. If you do an advanced search and want to add more specifics, it makes you start completely over rather than allowing you to tweak your filter. It’s really strange to see the lack of awareness at this point in the digital era. There are other things that are clunky and not user-friendly like other platforms but Upwork doesn’t care so why bother going into detail. The website is just as bad as the app. “Hey, just let me know what country you’re in, that should narrow down the search to infinity.”.Version: 1.43.0

Messages just don’t load!Enough said. Messages probably is the most important function once a project is on its way - which, if you think about it, probably is 95% of a project and what you want to do on a mobile device. The fact that this is impossible to do if messages don’t load makes it a useless app. It wasn’t always the case - the latest update must’ve been broken. Hopefully this can be fixed soon!.Version: 1.27.0

Cannot create profileApp keeps sending back a step in my profile creation- so far it’s the only thing I can do- an endless loop on the create profile wizard..Version: 1.43.0

Poorly engineered app for a subpar marketplaceFirst, my primary pet peeve is that the app will log you out after some time of inactivity. I understand that this is for security reasons, but the fact that Upwork’s site and mobile apps have poor integration with password managers like iCloud and Dashlane means I’m always having to reset my password. Tangentially, why are there restrictions on the characters I can use for my password? A second year computer science student can design a password input that accepts all characters. The second pet peeve I have is with the Freelancer app itself. There’s a glaring bug where individual search results are impossible to interact with. I can’t tap more to expand the summary section of the project unless I go back then retry the search. Overall, my experience with the poor app and lackluster project selection has lead me to move on past Upwork. It seems that freelancers can be successful, but only after significant effort to get started on their part. I wouldn’t recommend Upwork to anyone seeking to freelance part time..Version: 1.6.0

Awful experienceI’ll just sum it up by saying basically I did a job for someone…both contract and payment was done through the Upwork platform. The client then requested a refund and Upwork decided to refund it without speaking to me at all. I went to read some reviews on the client and apparently they scammed dozens of people this way and Upwork doesn’t seem to think a client should ever have to give a valid explanation for wanting a refund. Then they emailed me saying I wasn’t eligible for payment protection. I had two other clients that were a scam as well. Upwork doesn’t stick up for the freelancer even if you follow all the rules and stay on the platform. I deleted my account and won’t be using it again. Also I just want to note I’m a tech savvy person and am familiar with internet scams, so this is not something I have fallen for before. I think that Upwork is the perfect place for scammers since they side with them..Version: 1.52.0

Broken app slow customer serviceI thought I would give this website a try but when I was told to upload a picture of my ID for verification, there was no further prompt from the app to do so. I tried to do it from the website and it has declined my ID telling me to contact customer service which takes 24-48 hours for response time. When you’re someone like me who’s looking for opportunities fast, this app is coming up poor. A few years ago when I tried looking for work on this app, I was very close to getting majorly scammed. Needless to say this is a poorly run place with shady people. I’ll change my review when I see better results..Version: 1.45.0

More headaches than worthGood concept with the app, but terrible user experience. Spent ages completing my Profile and Specialised Profiles, but had to submit my ID 3 times, and the app continuously asks to verify my Location, which doesn’t work through the app so you can submit proposals until you use UpWork on a desktop. What they don’t tell Newbies, that you have to spend in order to apply for jobs, once you’re free credits are exhausted... and jobs aren’t equal. Jobs with low competition will cost you 6 credits, whereas jobs with high competition will only cost 4 credits. And if you use your credits on jobs that become unavailable, you’ve basically lost your credits. But the biggest headache is the poor app functionality... hope they resolve it soon, but for now, it’s put me off entirely..Version: 1.30.0

Used to workApp used to work top notch for years then all of a sudden for the last 2 months now it just doesn’t ever load so I have to use the desktop site on my phone. It’s disappointing..Version: 1.40.0

Not possible to have the freelancer AND client apps?I work in tech as a freelancer, but I also hire people from time to time. Therefore I need both the freelancer and client apps on my phone. For some reason Upwork will only let me have the client app...when I downloaded the freelancer, it links me back to the client. Very frustrating! Why is it not possible to have both apps? Please sort this 🙏🏻.Version: 1.29.0

Jobs issuesHaven’t got any job yet.Version: 1.38.0

Full of unresponsive clientsThe app itself is good but it is full of unresponsive clients and you keep wasting your connects. This app is also not beginner-friendly as people will not trust a brand-new user..Version: 1.15.1

Messages don’t loadHave an issue with the app not loading messages. Can’t reply to them either. What works is the notifications. I get them on my watch but have to login to the website on browser to reply. I would suggest maybe contract some developer on your platform to fix this..Version: 1.36.0

Different app versionsI think it's utterly stupid that I had to download another version of the app as a user and couldn't continue with the old unified app!.Version: 1.39.1

ShockingAll I can say is you better put in a low bid and win some work, if you actively use the site and try to win some work but don’t, you will get flagged and suspended because you are obviously taking work off the platform. This site is THE biggest con ever! Do not even waste your time with it unless you can do work on here for a almost free!!!!! Not even sure I can rate this rubbish as low as I would like..Version: 1.12.3

They can delete your account without any reasonI’ve been working there for 6month. Then 1 day my account was deleted. No one can give a clear explanation why. Be ready they are going to do the same with you. Junk.Version: 1.32.0

DisappointedUpwork closed my account without any explanation. I still have no idea why, they’ve stopped to communicate since then. I don’t think I violated any terms and conditions. I would advice not to use services of any company like Upwork that is not transparent to its customers..Version: 1.15.1

A wasteI was originally very excited about the app bc the interface is very appealing and easy to work. I took the time building up my account but like several other people in the reviews are saying, it’s impossible to get jobs on here unless you already have clout. I’ve had an account since April and have submitted countless proposals. I’ve gotten plenty of responses but they’re all from scammers! They ask you to communicate and do other things outside of the app (which is against the rules) and it’s just ridiculous how many scams there are on here. I only gave 2 stars because the app is easy to work. But I would recommend finding a different platform.Version: 1.24.0

I am looking to HIRE - why force profileRediculous I am not looking for work, I am look to hire, I am not interested in entering my resume… why does this app keep forcing me down this path ?? Giving up - looking elsewhere.Version: 1.44.0

More BAD than goodTo start it’s a nice platform but there’s more drawbacks than positive things, to start, lately there has been so many bugs with the app, messaging to name one, the other thing to be aware of is, as a seller if you are actively submitting proposals they will lock your account into private mode until you start earning after a short amount of time, I wish they would make this app a better experience for the Seller and Buyer because of all the scams that happen, it would be nice for them to make a way to weed out scammers and only show sellers who can back what they’re offering in more than one way. This app is so saturated with fake people and the ones who are really trying and working end up not having a chance to make this a successful day experience for anyone.Version: 1.35.2

Over commissionBesides getting commission every hour you make , you have to pay proposal fee too crazy. Think you do proposal through Facebook and they ask for money ..Version: 1.45.0

90% of job postings are scammersI’ve spent all of my connects (which cost real money!!) submitting proposals only for them to come back and say “I am only the recruiter you need to contact so-and-so over telegraph app”. So clearly sketchy that they want you to work from another app. And I picked through them very carefully to find job postings that looked legit (as many just say right in the description to contact them via telegraph…. At least you don’t waste connects on those ones).Version: 1.43.0

App needs workI wonder if the devs have ever heard of landscape mode? Not everyone uses the app on their phone. Maybe think about joining the 21st century and having an app that works on a tablet..Version: 1.12.3

Only scam work and app just tries to get your money on top of this.This app needs to be taken off the App store. It literally only offers scams. Then they make you pay for the ability to apply for these scams. I’m so upset that I’ve attempted to use this app as Apple suggested it to me in an email recently and it’s nothing but scams and a waste of valuable time and money. You are literally better off using Craigslist to find freelance work, that’s how bad this app is. The worst part is that the app has some scoring system that helps you to trust the legitimacy of the work posted on the app based on how much they’ve paid out already or something along those lines and apparently they give scams a high rating in this area. Please don’t waste your time on this app whatsoever..Version: 1.56.0

Error MessageI use the desktop app successfully but the mobile version has issues. I can’t even log in most of the times as I continuously get an Error message saying that my internet connection appears to be offline when my connection if fine. I tried to delete and reinstall but the same message shows up every time..Version: 1.44.0

Horrible messaging serviceThe messenger /chat part of the app is horrible. Using apps like iMessage and whatsapp makes this feel like a 90s app. Even on fast wifi, the app takes several seconds to refresh chats. Feels like it's not a real time app but a browser page built into the app..Version: 1.56.0

Awful for workersTotal scam. they make you pay to just contact people, keep in mind this payment is on top of the % cut they take from your jobs. DONT WASTE YOUR TIME OR MONEY!! UPWORK FIX YOUR SITE FOR THE LOVE OF GOD..Version: 1.59.0

Absolute garbageTheir guideline are very unclear and it’s obvious that the team they work with is incapable. Go seek actual opportunities or offers, people. Total waste of your precious time.Version: 1.20.0

Overhaul and UpdateYou guys need to pull your shi together because this app is ridiculous. slow, clunky, filled with obstacles. Not impressed at all. You need to reevaluate everything, and make this user experience smooth and friendly for all..Version: 1.58.0

Are you kidding me?Okay so I’ve used this platform, and it’s okay, but consider this. You have to pay a small fee to submit a proposal to a job that won’t likely be accepted, then if the proposal is accepted and you get work, upwork then takes 20% of your earnings, and if that wasn’t enough, after you’ve received your money, you have to pay yet another fee to transfer your money to an actual bank account. Nope. I’m moving to some place that doesn’t try to charge me for every move I make..Version: 1.1.0

Avoid at all costs!This company is fraudulent! I have no idea how they have such high ratings. You will spend enormous amounts of time trying to secure even one contract competing with people in India and other countries like the Philippines where they can apparently afford to work for $3.00 an hour. Even worse than that, they will suspend your account and falsely accuse you of violating their terms with no proof and NO recourse on your part. Simply deplorable!!!!!! Go somewhere else!.Version: 1.20.0

RidiculousApp is full of a bunch of scammers! No one real on the app besides a bunch of scammers preying on people who are looking for work! I wasted my time giving an interview to someone who almost scammed me! It was absolutely ridiculous and I’m glad I caught on! Do not trust this app! I was so upset I had to interview with someone who I thought was serious and wasted my time! This app should verify people with drivers license and SSN before being able to post a job to weed out the scammers in the app! I cannot even tell which jobs are real and which jobs are not anymore because of the over flow of scamming in that app! Sad because it was my first time trying out upwork and I almost got scammed by a ridiculous person! You know it’s a scam when they want to speak with you outside the app! A lot e-mail and WhatsApp! Be careful! I’m deleting my account!.Version: 1.43.0

Scams galoreI love the idea of upwork and I still would love to gain clientele through the app. But this app is full of scammers. Corporate really needs to overhaul the screening process or maybe require proof of business in order to hire via upwork. The answer is above my pay grade clearly but as a freelancer it’s incredibly hard to find good work on an app specifically designed for freelancers to find good work….that seems hypocritical to me. Even clients that are plus with verified payment methods are often a scam or the description vs actual work/pay do NOT match at all. Overall like I said it’s a great app, but with the work from home boom from Covid I feel like it’s running rampant with scammers and people looking to abuse the system and the people trying to use it correctly..Version: 1.43.0

Awful update. If I could give a lower rating I would.This is an awful app that really exemplifies why non-native doesn’t deserve space on this platform. It’s a slow mess just like the website and Upwork has decided that’s the experience to bring to their mobile app in this new version. Off the top of my head: - refreshing my job feed via the standard pull to refresh motion always takes me to my country specific job feed so I have to navigate back to the section I *actually* wanted to be in. - a concerning number of times tapping on an item in a given feed takes you to a “Job Details” page where (even though it seems like you’ll get info about the job you tapped) you just get the feed’s contents and have to tap the job you want again. - messaging clients is a mess when the size of the message box keeps changing size to distract you, the “send” button is hard to tap, and keyboard dismissal is so atrocious. You really have to put some effort in to be this bad with a native equivalent of this app (eg, the previous one). I really didn’t deserve getting emailed about this update like it was a good one..Version: 1.0.3

Uses up battery like crazyAfter having the app open for 5 minutes or so my phone will start to get really hot. Drains my battery like crazy too. Don’t get this with any other app..Version: 1.10.0

High Fees & Slow Payments - other than that Great!First off, the app its self or fairly user friendly and the contract process is very smooth. Communicating within the app exclusively is rather difficult once a project is underway. But my biggest complaint is the high fees the app takes (20% on the first $500 and 10% offer that) so there isn’t a real incentive to seek multiple new clients at one time. And then to finally get paid, the money is already paid by the client but then held in an account until the project is complete. Once you submit payment approval and the client okays it, it takes 3-5 business days to credit to your Upwork account where you then half to transfer it to your bank and even an ACH transfer connected directly to one’s bank takes 3-7 business days... so Your money is sitting there for almost 2 weeks. Horrible!.Version: 1.6.0

Not a great app. Looks very sketchy all the way.Not a great app..Version: 1.21.0

What a jokeYou have to pay to buy connects in order to apply for jobs, then they take a cut from money earned on each job. Is this some kind of joke??? Do people actually pay for this?.Version: 1.54.0

New version is slow, buggy and annoying to useAs others have already said in their reviews, this new version of the app is slow and buggy leading to a frustrating user experience. Example of frustration- If you have multiple invites to interview you wish to decline, you can literally only do one at a time before needing to restart the app due to unresponsiveness. You try to open the next invite and nothing happens. Really poor user testing from developers. It has the potential to be so much better than the previous Upwork app but it’s just so annoying to use..Version: 1.0.4

Can’t open job details anymore on iPhoneAs a freelancer, looking for jobs on my iPhone was useful. However, I now only get a blank screen on my iPhone when I try to look at a job in more detail. So i can only look at the job details which is pretty poor. Hope you can sort this.Version: 1.45.0

Difficulties with notifications and messagesThe app is smoother and fuller than the old one, but it seems to present push notifications as new jobs appear in the feed, meaning it often has tens of push notifications on the icon. Since the main use of push notifications is to see messages from clients, this renders the push notifications almost entirely meaningless. When typing a message on iPhone 6s, the text box disappears up the screen when the keyboard is visible, making it almost impossible to meaningfully write a message. Since answering messages on the move is the main utility of an upwork mobile app, the combination of there two glitches makes it almost useless for day-to-day use. If these small but majorly debilitating glitches were ironed out, the app would get five stars easily..Version: 1.4.0

How the heck do you find anything useful?There is no search criteria, by location or type of job. You don’t get details, just send a “proposal’ when you want to ask what actually is the job? How much does it really pay? Where is it really? There are ‘jobs’ in my town, and some others I find, yet most are half baked junk that you can’t decipher all the details of the job. Most jobs pay almost nothing, like minimum wage and less. Like how can they legally even post things for $3-$6? A general IT job for $6-$20/hr and the rest is vague as heck, where? when? What? Hours? A proposal? Give me the exact details of the task and all the above and the budget. I will consider from there or give a counter offer. It’s just painful and a waste of time. So poorly done.Version: 1.45.0

Better than the previous version, but STILL no iPad versionThis version IS better than the previous version, but it’s just completely lazy to create an iPhone version and expect iPad users to make do with that. Create some iPad functionality PLEASE!!! The portrait display is no use to people who use iPad in landscape. You have to tilt your head to respond to a message. There is better functionality in this version than the previous version, but this landscape/portrait issue renders the app pointless for anyone who uses their iPad in a keyboard case (probably the majority of professionals who work from their iPad). And PLEASE add time tracker functionality. Other apps such as Zoom have FULL screen share functionality. This app is not fit for purpose until this feature is added. Come on, guys. Upwork is a great platform. It’s not like you offer your services for free (far from it). You should be listening to your users. I’ve been requesting this functionality for over two years. It’s not really acceptable to disregard iOS freelancers..Version: 1.6.0

Sign up process needs workIf you move to another app, say LinkedIn to confirm dates of employment during sign up, the app throws away all of the work experience you entered. Huge waste of time..Version: 1.56.0

Disappointing and full of SCAMS!I was excited to have a platform to host my freelancing gigs from but upwork has been nothing but disappointing! How can you ask a freelancer to PAY for connects to bid for jobs but not be able to manage and filter all the scammers. If you apply for a job and it ends up being a scam - YOU SHOULD GET YOUR CONNECTS BACK. WHY AM I PAYING TO BE SCAMMED??? Horrible business practice. I applied for over 30 jobs and even made sure they didn’t look like scams and most of them still were. It just seems like upworks is a giant scam hosting a place for others to take advantage of freelancers time and money. Very disappointing. Maybe I’ll come back if they ever get their site under control..Version: 1.50.1

Another one of those apps that never gets you work.Just another app (like fiverr) where you spend hours setting up a profile, but get no work after months of waiting simply because they only promote those with experience and ‘connects’ (a token) within the app to the clients. Waste of valuable time, thanks for nothing..Version: 1.44.0

I never open the app successfullyBefore I install this “UpWork for FreeLancer”, I used the “UpWork” app, it works fine (even UX not very good, but still can works). After install this, tap the icon to launch the app, always see the loading spinner, never see the app UI, never, it totally bad feeling when u need it urgently, plz fix it!.Version: 1.0.4

Haven’t received payment from project managerI have taken on a retype job and have finished and submitted it. I have now been messed around for the last 3 days with project man anger and having to pay for a tax code to be able to receive the money. Nothing was said to me about any of the following requirements after finishing the project..Version: 1.50.1

Love it BUT…I really do love the app, but I have a few suggestions to improve it… In order to apply for jobs you have to submit connects, which are basically like tokens to apply. You only get a set amount. My suggestion would be that if a company you applied to with connects doesn’t choose you, the connects go back onto your account! my other suggestion would be to allow deletion or archiving or reporting of the private chats. I was harassed by two potential employers after I explained something came up, and I was no longer able to complete the job..Version: 1.59.0

Email unsubscribe forces me to sign inWhy do I need to sign in to unsubscribe from your email? Very anti consumer type behaviour..Version: 1.54.0

Very bad stabilityBroke anytime. Is there a test in place to make sure anybody can use it for a time over 10 sec?.Version: 1.35.1

Big on DiscriminationAs an immigrant living in Uk was asked to submit my brp online and via video, was accepted in video chat and uploaded version was not accepted instead they asked for passport which I sent over then my account was suspended claiming am fraudulent because am Nigerian.( I messaged them asking further explanation they stopped replying) Well already signed up in elsewhere with the same ID they rejected Very disappointing behaviour, you would think they know better in 2023.Version: 1.53.2

Scammers!!The platform is built for scammers and Upwork is one of them. I lost $16k on this platform and would not recommend it to my worst enemy. When I complained to Upwork their only process was to open a chat and allow the developer to directly insult me and threaten me. They threatened to contact my employer with all sorts of untruths and Upwork did nothing but refund my the 20% they collected from the developer. A drop in the buck compared to what I lost and there was no consequences to the developer who threatened my when I fired them. Do not use Upwork you will regret it..Version: 1.35.1

THE WORST EXPERIENCE EVER!! DON’T DO IT FREELANCERS!This company has REPEATEDLY marked my profile inactive, while I was APPLYING FOR JOBS!!!! They have never removed the “call for verification” flag from my account despite the THREE ID VERIFICATION CALLS I HAVE COMPLETED! I am livid with them because they also never respond to me when I have pointed this out and, the one time I did get a response, all they could say was “we still have to verify your id because it says so on your account”. They are PREVENTING ME FROM FINDING WORK!!! They also had to “investigate” one of the few clients I did manage to secure between the constant locks on my account; and why? All because we shared the same last name. They lock the accounts to quickly, without actually looking into if the person is an active worker or not. The app works fine when the company doesn’t screw you over. Take my advice, go to Fiverr instead freelancers. Upwork is not worth it..Version: 1.9.0

Only for chosen onesIt’s not an open platform where everyone can try and make some money in free time. Full of mediocrity for low pay. You have to be accepted to sell your skills and services there. It’s probably easier to become an Uber driver..Version: 1.0.3

Not bad, could be better, fix messaging.I’ve been using UpWork for a while now. I mainly try to use it on PC, but having the app for things when I’m on the go is extremely helpful. Unfortunately, it’s become less helpful in recent months because messaging never loads conversations when you open them. Therefore I have to wait to get home just to be able to respond to something properly. Lastly, I agree with everyone else I think the 20% fees are too high just to provide a platform to connect people. Unless you’re actively getting me clients on the regular, or helping me do the work, you honestly don’t deserve that big of a cut—especially when we also have taxes to consider 🤷🏻‍♂️.Version: 1.30.0

Good request , bad methodsBasically if you want to apply to a job you need to buy connects , the free connects assigned are very low.Version: 1.57.5


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