T-Mobile Internet App Positive ReviewsT-Mobile

T-Mobile Internet Positive Reviews

4.2
4.2403 star

Total 13 Positive Reviews

T-Mobile Internet App User Positive Comments 2023

T-Mobile Internet app received 13 positive comments and reviews by users. Can you share your positive thoughts about t-mobile internet?

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T-Mobile Internet for Positive User Reviews

New ARC GatewayI received the new ARC Gateway, noticed a lot of the other reviews were for the older Nokia unit. Setup was super fast and simple. Signal strength was good for me and I connected ALL my devices, phones, tablets, TVs, Alexa, Ring Doorbell. So many things. Everything is working great, no interruptions or crashes. Speeds are as good to way better than I had before. I have run several speed tests and they have varried but always good. Quite pleased so far, and way cheaper than other services. App does what it's supposed to do. I wanted to leave a review since my experience has been great and I wanted to offset a lot of the negativity I've seen in the reviews..Version: 2.7.0

Great upgrade for this projectWow finally I was able to do something through this company very enjoyable! When these boxes first came out, I order it and I returned it in less than 10 days, because at that point was useless, the signal was inconsistent and very low technically speaking, I was doing better with my cell phone hotspot, and now I am totally surprised!! I pick up the new model and trust me. The signal is solid, and very strong. I do not complain at all for the moment. I can’t believe that I’m saying this, but I am happy for the very first time with Tmobile!! Great job !!! and please do not damage it.Version: 2.10.1

Best I’ve ever hadIn my second month of t-mobile internet. I live out in the country and internet has always been a problem I have tried 3 different services in the past 20 years . I decided to try t-mobile because it was half the price that I was paying for DSL. I am so happy!! It is twice as fast as the service I had. I stream 2 tvs at once and 2 or more cell phones without interruptions. And when they say 50 dollars a month they mean it!! Not a penny more. No added fees of any kind. I also set it up in 10 minutes by myself. I’m definitely not a whiz when stuff gets technical. Highly recommended by myself and my family..Version: 2.90

Looovveee it!!!I’ve had this for over a year now! I work from home and the area I stay in does not have great internet. I use to pay over $100 for internet that I couldn’t even use to watch a movie without it buffering. Heard about T mobile home internet and it was available at my residence so I tried it out and we LOVE IT!!! My son plays the game, we watch, movies without interruptions, we have about 10 devices connected and it works just fine for everyone! I had to recently call in due to my internet dropping my work calls but they sent an update to my modem and it started working much better!!!.Version: 2.10.1

Works great on iPadI don't understand all the negative reviews. It works great on iPad and all you have to do is search for "T-Mobile" in the app store to find it. Quick install, easy setup. I am consistently getting over 300Mbps down and 50Mbps up, so I'm quite happy so far. I would like to be able to monitor the gateway away from home when not connected directly to it, for monitoring or resetting when necessary. I'd also like the ability to rename devices when they show up with just their MAC address. Cox allows both of these features with their gateway app. I'd also like to see the tower ID for the 5G signal in addition to the 4G signal, just so I can look up its physical location. Overall, I'm very pleased..Version: 2.6.3

Fine, until…I just got my modem and app today and it was fine until I moved it while the app was up on my phone and it broke the app on my phone I see the screen for a flash of a second but after, it’s gone forever stuck on loading. Wifi still works just can’t configure the vpn I was about to install with it. Edit- I guess I just needed to find a work around by : Disconnecting from wifi Turning t mobile app on Waiting for the screen to show “default “ information “Select log out/connect to existing” Found my way back to where you have the administrator password( on back of modem) and punched that in Reconnected to wifi Working fine and as intended. Pretty simple yet, I have the mind for trouble shooting, anyone else may find themselves just thinking they have to “deal with it” until they give t mobile a phone call..Version: 2.10.0

Internet Excellent; FIX the AppAfter 11 days of 10 devices connected and working well or excellently, we are very happy with T-Mobile as an ISP. HOWEVER, after 3 calls & speaking to 6 reps, i had gotten wrong advice, bad advice and finally some good advice. I did get a callback as promised from Neresa and some help from Matthew, BUT we’re still having issues with the app. After deleting & reinstalling the app, still won’t load. After a reset of my phone, app won’t load. After hard-reset of the Gateway, using the app to find best location worked, signal strength excellent, but the app has same issues as other reviewers have had: app requires login with admin password, then says it’s wrong. No password works to login: neither the default admin, nor the default wifi passwords from the back of the Gateway, nor the personal password which I generated. We’ve been happy T-Mobile customers for 8+ years and have always gotten great service. T-Mobile, you MUST fix this Home Internet App … and it would be somewhat reassuring if the reps told you up front that T-Mo is experiencing issues with the app after speaking to 5 reps until the 6 said there are issues..Version: 2.10.0

Thank youOn Friday, September 16th, 2022 I went to the Hayden, Idaho store and Cris and Christian were working very hard servicing many customers. I was immediately greeted with a smile and told they’d be with me as soon as possible. There were at least 8 people (some were grouped together) in the store and both experts were helping all of them professionally and with much enthusiasm/kindness. 3 more walked and were all greeted politely. Cris helped me, answered all of my questions, even while helping a very old lady at the same time who interrupted Cris while he was helping me. I didn’t mind a bit and he was actually working on his I pad and her phone for a quick second! Very impressive! Michael is another employee there that is also fantastic. It is your team members that we so appreciate just as much as the technology devices and Internet service! Thank you, Lisa K..Version: 2.90

Terrible serviceWe have T-Mobile internet for about 2 months. In that time we have had numerous issues with losing the internet and streaming on the tv. We have called repeatedly and have gotten poor results. Just tonight we were told that we are not getting the service we are paying. That does not make any sense. After the girl did some adjustments she said’ you will no longer have these issues again’. About 5 minutes later.. we were back having the issues again .. I would not suggest this service to ANYONE!!! They obviously have no idea what they are doing and on top of that the network has no one willing to talk on the phone about the issues and they do not return calls!! Very hard company to deal with.Version: 2.8.2

Add the front panel display to the app and it’ll be PERFECT!Maybe I’m a bit biased because T-Mobile internet is so much faster than the AT&T DSL we ditched but in our fiber-deprived neighborhood, this is the best value per Mbps. It’s about as fast as the cheapest cable internet. The clincher: easy self-installation, fast setup, no price hike after the first year and speeds that are more than enough for our 2 Roku players, 2 iPhones, 2 PCs, a WiFi printer and an iPad. The only thing missing: the ability to read all of the front panel pages within the app, especially the Messages page. Add that (and maybe a speed test) and it’ll rate an even more solid 5 stars..Version: 2.7.0

Very pleasedWe've always experienced rock-solid LTE service from T- mobile (Las Vegas area) and couldn't wait to drop Cox when T-Mobile wireless home internet was finally available in our area. We've not been disappointed. After downloading the app, install was a breeze (be sure to unplug your current wifi router and position the receiver by window or etc. to get the most signal) Easy to configure with the app. Blazing fast, no contract, less $$$ than Cox and far more reliable than😂😂 Century link. App lets you configure network name, password etc. All our connected stuff, including two 4K TV's works perfectly. Anyway, couldn't be happier- wireless home internet is the future..Version: 1.8.2

Delivered on my ExpectationsI don’t typically write reviews. However, with all the negative reviews on this product, I felt obligated to come to T-Mobile’s defense. I received my in Home unit a little over a month ago and downloaded the App. To my surprise, (after reading all the negative reviews) setup was easy and the internet has worked like a charm in multiple locations. It’s easy to travel with and is reliable enough for me to work from home with no interruptions. I’m a fan and assuming my service continues to deliver, I’d recommend this product all day, everyday. Thanks T-mobile!.Version: 2.8.2

If this service is available to you, JUMP ON IT NOW!!!I was a T-Mobile subscriber years ago, like when the Google G1 was out. They were ridiculously expensive and coverage sucked. That has all changed. After almost 15 years with AT&T, T-Mobile has won me over, especially with their Home / Business Internet. The service even beats Spectrum Business Internet. The T-Mobile Internet app is just the icing on the cake. Easy to navigate and change settings. I just changed the router SSID and password to my old spectrum login setting and everything fired right up. While setup took less than 10 minutes..Version: 2.10.1


😕 T-Mobile Internet Negative Reviews
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