SALLY BEAUTY App Positive ReviewsSally Beauty

SALLY BEAUTY Positive Reviews

4.7
4.78772 star

Total 18 Positive Reviews

SALLY BEAUTY App User Positive Comments 2024

SALLY BEAUTY app received 18 positive comments and reviews by users. Can you share your positive thoughts about sally beauty?

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SALLY BEAUTY for Positive User Reviews

Updated- thank you customer service! :)Though the hold time was very long, I know they are understaffed and doing the best they can. The lady I spoke to was very kind and very helpful. She explained everything to me and my complaints were for naught because I was the one not reading numbers properly, so MY apologies to Sally’s. Though I am sad the rest of my order was cancelled unknowingly (mostly sad because at this point I have some serious grays peeking out and I really needed that dye LOL). I know that falls under a diff dept though. I’m still a Sally customer and I hope this mess gets sorted out for everyone very soon. I also hope that color comes back into stock! Thank you Sally for being upfront and handling my needs with kindness and honesty! If I could give the customer service rep 5 stars I would 😊.Version: 3.0.0

Shopping 🛍 made easy!It took me a while to check out because I couldn’t get past the payment process! Once, I figured out I had to swipe to change the year, then I could enter my Cosmo Prof reward card. I just ordered the Camille Rose Natural Hair products, and can’t wait for them to arrive. Now back to my Netflix! Watching Dahmer, and it is very interesting!.Version: 5.6.0

Contact next buttonI’m SO Frustrated every time I use your app. When placing an order it takes forever to get the next button to not be covered up by the “dial” pad. For every order I’ve placed. I’ve quit and ordered from Somewhere else times 10. Please get with your app developers to get this corrected. I’m using an i-phone. Also there’s a bundle deal which did not work. I paid and extra $4 and didn’t get the free bowl, color brush or step 1. Not a happy camper!.Version: 5.4.0

Rewards program was confusedI didn’t realize I had two accounts for Sally thru 2 different emails. One was receiving my points and the other my purchases so it was very confusing until I figured it out and hopefully now I’m all in on one account. We’ll see! Otherwise I love Sally and the great help I get from all the associates at this store! Priceless!.Version: 5.12.0

Amount taken out of my accountI don’t like how my total said it was 315$ then I had over 400$ taken out of my account. Why is this happening? If it is becuase of the currency change then the app developers should figure out a way to change that. I wasn’t expecting to pay 400$!.Version: 3.4.0

I LOVE THIS APP!I recently discovered this app Dec 2019 and I love it! The rewards program is awesome and I’m already at Elite status. Not to mention that in addition to coupons I’ve received the weekly sales are amazing. And on top of all the great benefits I always receive my orders within 2 business days for purchases over $25. I’ve purchased all my hair care needs from Sally’s and will continue to be a loyal customer..Version: 2.1.1

Sally’s Customer’s OpinionI rated Sally’s 4 Stars instead of 5 because I wasn’t able to order my usual Orly nail polish that I’ve used for many years. Sally’s must have discontinued it. I was forced to order from EBay. Also, prices have jumped much too high now. Had to order my Shaper hair spray from EBay as well just to keep from paying a huge increase. Prices are still the same on EBay..Version: 4.3.0

Unfriendly WebsiteI’ve order online before. But for what ever reason, the website was changed to a more unfriendly website. I figured out that I couldn’t put an address in for shipping and/or billing at the order level. You have to have you shipped and/or billing addresses already saved in your account. It also takes a minute or two to save it. If you are not allowed to input a shipping address when you’re placing an order then there should be an error message that says so. I hate websites that don’t explain to the end user what the problem is..Version: 4.1.0

App has annoying flawsI have to click on the “remove from cart” option and the “yes” to confirm multiple times before it decides to remove the item. Sometimes I have to restart the app for it to work/remove the item. Also the “save for later” option doesn’t work at all. I have an iPhone 12 Pro so my phone definitely isn’t the issue, and everything is updated. The “try it on” option also doesn’t work anymore, but when it used to work the colors never showed up the right shade anyways. All around I love the app, it’s easier to use than going to the website every time I get hair supplies and I can browse as I please and it’s not like I’m always trying to remove items from my cart, it’s just kind of annoying..Version: 4.3.0

KAYTLIN is a star!Just wanted to say that I worked with KAYTLIN and placed an order online. She was excellent, very thorough, as well as very patient! An item was out of stock and even though I could not order it at the sale price and they weren't able to give a rain check due to new company policy, she made me feel better about missing out on the sale price of the item by giving me a discount on my total order placed today..Version: 4.1.1

AwesomeGreat hair color dyes, lots to choose from..Version: 5.6.0

❤️ the app!1. Sends notifications of special offers so I don’t miss out! 2. Saves me a trip to the store (time and gas)! 3. Frustration-free experience because everything I need/want is searchable and in stock vs. Driving to a store only to find out they don’t have the product(s) I’m looking for and I either have to pick/settle for something else or drive to another store!.Version: 5.6.0

LOVE SALLY BEAUTYYears ago, I was recommended to Sally's by my hairdresser. She would say how much money she would save using products that were similar to named brand items that were much more money. I have been using Sally products for years, and I love that you earn rewards with your purchases. I’m constantly getting money that I put towards my purchase, and I always get free shipping. I highly recommend Sally’s to anyone who loves their hair, but also loves saving money..Version: 4.3.0

Clearance and Discount ItemsI love the clearance and discount specials. Sally’s has really so much to offer for natural hair care, especially if you’re a curly girl. The curly girl products are usually more expensive than most natural hair products but I find them on sale a few times a year. The most recent “buy 2 for $12” was a spectacular special. I was able to stock up for the next 9-10 months. As a Sally’s shopper I always check the clearance and discount items to see if they have curly girl products. It’s definitely worth the time..Version: 4.3.0

App never worksI’ve tried numerous times to shop using the app. As soon as I pick a category, nothing shows up except “Sorry. something went wrong, please try another category.” I cannot get ANY items to show up. This has been happening well over a year and numerous app updates in between. Get your act together Sally. Your app developer isn’t doing their job and the app is annoying..Version: 4.3.0

Online pick up in storeI tried placing my order online for the 4for $20, site kept telling me one or two of the items not available, went to the store items were fully stocked there. Employee Victoria at the store recognize the error, apologized for the mishap, which was not her fault! But I appreciate her recognizing the issue. Victoria helped me get the items I need. 5 Star performance for Victoria excellent customer service! 4 star for the app!.Version: 4.3.0

Saint John nbThe best sally beauty.Version: 4.0.0

Love it love itI love that they have the 2 hour delivery and they don't even take the 2hrs they get to my address less then an 1hr and its amazing i don't have to worry going to the store waste my time waiting on line super awesome. Which they had gifts rewards too that they can put in the bag for the time we take to shop in their store just saying would be pretty awesome too 🙏🏻😇😍❤️.Version: 5.6.0


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