- 74.9LEGITIMACY SCORE
- 75.4SAFETY SCORE
- 12+CONTENT RATING
- $1.99PRICE
Truberbrook App Complaints & User Negative Comments 2024
Truberbrook app received 84 complaints, negative comments and reviews by users. Have you ever had a bad experience using Truberbrook? Can you share your negative thoughts about truberbrook?
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Truberbrook for Negative User Reviews
✓ Crashes constantlyGreat graphics and not a bad game, but constant crashing is making it virtually unplayable..Version: 1.40
✓ Won’t openThis game appears to have been released before the bugs were worked out. It won’t open on my iPad, or iPhone..Version: 1.11
✓ DisappointedSuper disappointed because this looks like a pretty game with a potentially compelling story but it consistently crashes a few minutes into the game in the bedroom of the inn before I can even get out of the room..Version: 1.30
✓ TruberbrookAbsolute waste of money won’t even open.Version: 1.11
✓ ProblemHi there I recently purchased this game and it downloaded fine but won’t load. Can u help.Version: 1.11
✓ Good game if it worked.Game keeps crashing every few minutes which very frustrating having to restart the game every time. Would be a good game without all the interruptions restarting it.Version: 1.40
✓ Crashes and I have 3gb RAMJust in chapter 1, and it won’t let me back into the hotel past the wobbly table. Crashes every time, and I have an iPad 3 air with 3gb RAM. Please advise, as I’d like my money back please.Version: 1.11
✓ Waste of moneyKeeps crashing despite deleting and repeated downloading. Not impressed..Version: 1.20
✓ Pls FixSame problem as “tiffypk” Won’t open... very disappointing I understand why game won’t open though how do gamers support game developers without purchasing game? It would be helpful if there was at least an option to a refund Hope can only hope with all the time put into making this amazing game it will be sorted soon. Otherwise seems like a waste , to put in all that effort for many to miss out..Version: 1.11
✓ Unplayable, very frustratingUnfortunately I have been unable to play this game due to it crashing every time you need to move into a different scene. Because of this I’ve been unable to make any progress..Version: 1.30
✓ I really tried to love this.The art work is beautiful. It looks like the story would be fun. It is however one of the more games that tired to play. I am a former “closed” game tester. This is one I would have had a lot of write ups for. It just does not want to work flawlessly. It takes forever to get one item. The controls within the game were tedious. I am sure the story line was awesome. I just can’t go on with this one. I usually never do a low review. I waited until there were some really nice ones to balance this out. Please read some from the good and the bad and the middle before you pay for the game and try it yourself. It may be JUST the game that YOU will enjoy. That is what ratings are for. Use the info and make a decision. Thanks Tezza.Version: 1.30
✓ CrashesUpdate: apparently your iPad needs 3gb ram to play this game which my iPad Air 2 does not have. Developer - you need to make that clear in the game description so people don’t waste their time downloading a game they cannot play - not impressed. I pre-ordered this game and it finally downloaded this morning - unfortunately I cannot play it as it will not load. I tried uninstalling and re-install but still no joy. I have plenty of room on my iPad, software is up to date so the issue has to be with the game itself..Version: 1.11
✓ CrashCrash crash crash crash. How many bugs does this have? I see they’ve repaired many minor bugs but there’s tonnes more to do!! Would be great if they pulled their finger out and repaired this game..Version: 1.40
✓ Can’t save progressEvery time I come back to this game to continue it starts from scratch. Developers say it’s a bug but I thought the recent update would have sorted it out but no such luck. Am I missing something ?.Version: 1.40
✓ Sorry for buying thisIt runs on my phone, but that’s the only good thing. The interface is awkward, there is no real help or hints that I can see, and it’s buggy. In the first scene the character got stuck next to the picnic table continually walking into the wall under the lamp. Bizarre, she was half embedded into the wall, walking and going nowhere. This game really needed more testing some beta testing to get feedback. Also, some things don’t seem to work as expected, for example double click is supposed to “power walk” the character somewhere but on my phone I only get that pop up menu. Is that only for a computer version?.Version: 1.11
✓ Keeps crashingI have a device with 3 gb of ram. Game keeps crashing in chapter. 1 when trying to renter the inn. Please fix.Version: 1.11
✓ HelpI was really enjoying the start of this game. Only reached a star as meeting the man in the wheelchair when the game started crashing. I started again and the same thing, over and over again. I would love to enjoy this game properly, please help.Version: 1.30
✓ Fantastic but constantly crashingThis game could be amazing but it regularly closes down without warning. iPad Air 2 with IOS 14.5.1.Version: 1.40
✓ BummerBeautiful game but it shuts itself down. They need to fix this. Perhaps developers would reevaluate what devices can actually handle their app since so many are having problems with it. I look forward to being able to play this very promising game..Version: 1.30
✓ Doesn’t workI have purchased this yesterday and it crashes at start screen. I am really sad I can’t play it and also that it let me download and pay even though I can’t play it as I see on someone else’s response. Can I please ask for a refund as I a, not planning on buying a new device?.Version: 1.11
✓ CrashesEither get this working or give me my money back, crashes on start up!!!.Version: 1.11
✓ CrashingWhat a beautiful game but it’s constantly crashing, rendering it unplayable!.Version: 1.40
✓ Won’t loadI’m having the same problem that others are having. Just doesn’t load. Is the developer refunding money as on App Store it says my device is compatible? I have an iPad mini 3 but according to the comments that have now been left I need an iPad mini 5..Version: 1.11
✓ GarbageCrashes on title screen. I want my money back..Version: 1.11
✓ CrashesI really want to like this game, but it is constantly crashing so I don’t get more than a minute or two or game play at a time. I have the latest IOS and downloaded the game a week ago..Version: 1.40
✓ Not workingThis game keeps crashing please I would like my money back.Version: 1.11
✓ UnplayableThe title page comes up and a few seconds later it crashes. Either fix it or give me my money back! Edit: beware people, this game needs 3 mb ram, so even though I have an iPad Air 2, and the App Store shows it will play on my device, I cannot play it, and neither can many other people. To the developer: Why would you release a game like this?? Are you going to refund our money, or are you going to fix the game and make it playable on other devices? The description did not mention the ram requirement so I’m feeling cheated right now. I’m sure I’m not the only one..Version: 1.11
✓ Small print clarityIf your iPad was bought before the end of sept 2019 this game will not play. It needs 3gb ram/ memory which was only available on a standard iPad 11 months ago. Why the publishers couldn’t just say this with more clarity and prominence I dunno. To be fair it is stated in the description of the game that you need 3gb but if like me you also read the ‘information’ section and saw ‘compatible with your iPad’ you might have carried on and purchased it too..Version: 1.11
✓ Get no start screenLooks awesome onutube but sadly can’t play. It on my iPad all I get is a scene where he is sat down that’s it nothing else can I have my money back please or can u fix it ….Version: 1.11
✓ This is an awful game -refund is requestedDo not buy this game. It really isn’t intuitive and one has to tap everywhere boringly and repetitively to progress. I have been stuck in the cave and have both watched walkthroughs and tapped and tapped , repeated steps ad nauseam. Am convinced now that this game has serious glitches even with recent updates. I also seriously doubt the 5 star reviews ? .......I am going to write to Apple to complain. Do not waste your money..Version: 1.30
✓ Totally buggy and crashes constantlyI’m sorry I paid a dime for this app. It constantly crashes and does not save..Version: 1.30
✓ Major bug at the end of the game - cannot finishWhile nicely animated, the gameplay can become tedious. Frequently in order to progress, you have to repeat conversations with characters which is a bit illogical. The mechanics of using inventory items is devoid of any thought. If an inventory item can be used, it is automatically selected for you. Most games of this type require you to figure out on your own which inventory item or combination of items to use in a given situation. Finally, and most frustrating is a rendering bug I encountered as I was just about to complete the game. The bug has prevented me from finishing the game. Watching a walkthrough online, the bug became obvious. At one point Gretchen is fighting with Lazarus and a force field generates around them. When I played the game, the force field was a solid, grid of hexagons. When I watched the walkthrough, the grid is supposed to be transparent. This is essential to the progression of the game. In my case the sequence renders incorrectly and leaves me stranded after playing for several hours. Hopefully the developer does a better job on the next one..Version: 1.30
✓ Aarghh 👺 Why isn’t auto-save working❓🦨❓Auto-save for this game (only) is NOT working on my 2017 iPad Pro (running iOS 13), a real deal-breaker, so, Developers: ... if you’d like me to review the game please fix the problem and/or explain how to get the feature to function — then let me know and I’ll be happy to play through and post a review of your otherwise apparently delightful point and click adventure game. Thanks in advance for addressing this issue ⁉️⁉️.Version: 1.40
✓ CrashesI have an iPhone XR so it should be working and all it does is load home screen and won’t go any further, would appreciate my money back..Version: 1.11
✓ Needed more testingGood game, fantastic visuals and great music/sound, but the game crashes every time you load a new scene practically from Ch. 4 on. I have an iPad with the latest iOS and the crash spots never repeat, it’s always the first attempt. Then you go back in and resume from the auto save point and it’s fine until the next one. Bad programming and testing to not notice this. It crashed at least 10-12 times before I beat the game. You get about 6-6.5 hours of gameplay overall, although I wish you could speed up the character movement and skip some parts like the band’s song. If you’re a fan of the LucasArts/Monkey Island old games, then check it out. It’s not too hard though because you can solve almost everything via trial and error clicking the limited options for interaction in the environment. If it wasn’t so buggy and prone to crashes, I’d give it a higher rating. Kudos on the amazing visuals though..Version: 1.11
✓ CrashesssssCrashes all the time…. :(.Version: 1.40
✓ Once opened it crashesI can’t actually play this as it crashes upon opening Any ideas please?.Version: 1.11
✓ Beautiful but boringThis game is probably one of the most pretty games I’ve played. Great visuals and feels like you could be in the village. Sadly the gameplay is pretty slow and I’m on chapter 4 and have gotten so bored with the pace and content of the story I’m not continuing. I haven’t encountered any “puzzles” as such. You pick items up and use them on other items on screen amongst a huuuuuge amount of narrative from the characters and all of this happens in ultra slow speed. Summary: Challenging? Not at all Exciting? Not at all Comedy value? Zero Visuals? Fantastic Gameplay? Yawn How long have I played? 2 hours The game does regularly crash even on iPhone XR and Xs too which no doubt will get fixed..Version: 1.11
✓ Crashes repeatedlyStarts out well but crashes repeatedly at an early stage of the game.Version: 1.40
✓ Won’t loadPre ordered game and will just shut itself down after a few seconds, please can you help. Are you saying that it won’t work on iPad 2018 with 32gb..16gb of that free? If won’t load please refund me asap.Version: 1.11
✓ Stuck at the gondolaThe game crashes just as the investigation begins above the town at station where gondola is missing..Version: 1.40
✓ Crashes.Im enjoying the game so far. The scenery is amazing so well done all of you! Im playing on iphone x and when I try to go into the hotel the game crashes and closes itself. Hence only 2 stars. Im only on chapter 1, so please can you fix this or refund me? Im happy to re-write this review with a higher rating once this is sorted..Version: 1.11
✓ Always CrashingI can barely play 5 mins and it crashes, and it does not save my progress. I’m not deleting it yet because I paid $5 for it Hopefully it will have an update soon enough that fixes it..Version: 1.30
✓ Beautiful, but keeps crashingI want to love this because of the beautiful graphics, but it has already crashed twice and I’ve only been playing 19 mins. Progress is already slow with dialogue restarting scenes, but crashes are making it too frustrating. Please work on these (playing on iPad Air with V1.30).Version: 1.30
✓ Non operational portDoesn't work on iPad 10th gen..Version: 1.40
✓ AT LEAST 3GB RAM REQUIREDPlease ignore all the 1 star reviews, these people didn’t check their devices were compatible before purchasing. You need a very recent device to play, this means it is NOT COMPATIBLE with standard iPads/iPhones released prior to 2019, and will run on all iPad Pro models EXCEPT the 9.7” as that only has 2GB RAM. Please check that your device is compatible before purchase, as leaving a negative review due to your inability to do so will ultimately hurt the developer..Version: 1.11
✓ Too much dialogue..Got so bored of the ‘doctor’ I went off and did other stuff until he stopped talking. Very little thought left to the player, you only have the options to use the ‘correct’ items or one or two incorrect ones to maintain an illusion of choice. Conversations are long and boring and don’t have any charm, acting talent or point… Overall not really enjoying it and this is one I’ve been flirting with for a few months but decided to buy it. Whatever was putting me off was well justified. Shame as visually it looked fun...Version: 1.40
✓ GAME ENDING CRASHI’m about 10 min in. When I try and enter the bar or what ever that building is in the first town it crashes. I have tried airplane mode. Deleting my cache. I even did an ipad reset. Network reset. Uninstalled reinstalled and it crashes same place all the time. I read some comments before I purchased saying “Don’t Buy. It crashes” but the developers replied to these comments saying they just updated the game and the issue should be fixed. So I bought it. I should have listened..Version: 1.20
✓ TruberbrookIt won’t start title come up then it crashes.Version: 1.11
✓ App store needs to change their infoI’m also one of the disappointed iPad Pro users for which this game doesn’t work, IN SPITE OF THE APP STORE CLAIMING THAT IT WOULD WORK on my device. If this is not going to be fixed is there any way to get a credit from Apple?.Version: 1.11
✓ NOT COMPATIBLE WITH ALL DEVICESSuch a shame this is not made clear before purchasing. I cannot play this game at all..Version: 1.11
✓ TediousI’m really disappointed in this game. The dialogue is long and boring and annoyingly necessary to repeatedly engage with characters driven by what often seems like arbitrary mechanisms. In fact, it all feels a bit arbitrary with the gameplay operating several thousand feet below the quality of the graphics. Don’t waste your money on this.Version: 1.40
✓ CrashesLike many others found the game to crash when trying to go back into hotel. Refund or repair please.Version: 1.11
✓ Still crashes on iPadEven your updated version crashes…and crashes. I love the silly story, but the game I’d unplayable..Version: 1.40
✓ Crashes on iPad Air2Disappointed because the first hour of play was really enjoyable and enough to be drawn into the story which I can’t finish now because it crashes at the same spot every time now.Version: 1.40
✓ Constant crashingPlaying on compatible device (Air 2) with lots of memory, but crashes constantly. Shame as looked really good..Version: 1.40
✓ Game crash at chapter oneGame kept crashing when trying to enter the hotel on chapter one. Not able to proceed further..Version: 1.11
✓ Game won’t startCrashes on startup screen. First Gen ipad pro, IOS 13.7. Please fix!.Version: 1.11
✓ AnnoyedPaid $7 and the game won’t even open! Developers please fix! Really annoyed Now they won’t even post my review???.Version: 1.11
✓ Can’t even play gameI deleted all my content on my iPad to ensure I had ample ram for game but still won’t even start. This should have been vetted prior to having people pay money for something inoperable..Version: 1.11
✓ Won’t even openJust bought the game and it does not even open .. Help!.Version: 1.11
✓ CrashesI have read the other reviews where patches have been released to fix the game from crashing. I have only just started the game and so far it has crashed 5 times at 5 different places . Can you please fix this game.Version: 1.40
✓ Beware - disappointment aheadThere’s a lot to like in this game - clever visuals, cunning puzzles, a genuinely oddball sense of humor - but it very clearly isn’t ready for wide release, which is embarrassing given how long it’s been on the market. I agree with other reviewers about the amateurish localization. The English version definitely needs a thorough proofread for basic spelling & grammar. There’s also a general bugginess that would be frustrating enough were it not for other issues. More serious problems turn up the deeper a player moves into the game. Playable objects (some of them crucial to completing puzzles) are missing tags, leaving players in limbo or sending them off in search of a walkthrough. Then there’s the ever-tedious issue of forcing players to repeat conversations in hope of uncovering a nugget of useful information. Much of the humor pales on the third pass, and the conversation interactions themselves are poorly engineered. The biggest problem (for me, anyway) is a bug in Chapter 3 that presents an insoluble roadblock. Even though I’ve played the section correctly (I’ve checked several walkthroughs) an essential interaction does not work, so I’m stranded without recourse. (Playing on iPad Mini 2021, btw.) Don’t bother reaching out to support: nobody’s home. So, one star for the clever bits & overall ambition. But spend your money on a game that actually works..Version: 1.40
✓ Er…Chapter 1 is great. Chapter two is a dead bore. In Chapter 3 I am stuck because the chain doesn't open the tool shed like it does in the walkthrough. (On iPad mini 4).Version: 1.40
✓ Crashing After UpdateThe game was working perfectly fine until an update a few months ago. Now it crashes without ceasing. I’m very disappointed. I was enjoying it until then..Version: 1.40
✓ Crashes on loadI’m guessing this game is only supported on the Pro version of the iPad going by the app description. Should be some warning on the app text that any other iPad version is not supported. Feeling conned out of 4.99..Version: 1.11
✓ TruberbrookThis game does not work on IPad Air ll. It keeps shutting down. I have tried to reinstall it, but it still doesn’t work. Any ideas? Absolutely no response from developers!.Version: 1.30
✓ Game not stablePurchased this game after a recommendation on the I store, but game keeps dropping. There seems to be certain actions which just drop you out of the game. Playing on an I-pad mini with iOS 14.Version: 1.30
✓ UnfortunateDownloaded the game but when it’s opened I get nothing but a static image..Version: 1.11
✓ YawnSlow storyline. Controls and gameplay are painful.Version: 1.20
✓ Seriously badI am one to give a game a chance even with a few bad reviews. I have a newer iPad with tons of space and the game crashed in chapter 1, every time I try and go back into the hotel after meeting the guy outside with the wobbly table it crashes. I know I need to go back in to advance in the game but cannot. Listen when all the reviews are bad! Don’t waste your money on this game. If it was working it seems fun...but poor execution and testing. Boo, it’s really bad, give me my Money back..Version: 1.11
✓ Buggy as hell, crashes on almost everythingI had issues, the new version does not crash at startup, but crashes later on, still buggy, developer is working on issues Looks like a good game, once developers sort it out.Version: 1.30
✓ Game crashesPaid to play the game. Info said my phone was compatible and yet it shuts down as soon as the screen loads. I have plenty of space on my phone to have the game. I want my money back!.Version: 1.11
✓ MehThe version for iPad leaves a lot to be desired. The graphics are not as good as what I had seen on other platforms. The gameplay itself is rather slow and doesn’t follow simple logic in many cases. I would recommend just about anything other than this game..Version: 1.30
✓ UnplayableThis game dont Work,,,fix it....Version: 1.11
✓ CrashesOnly half an hour into the game and it’s crashed 4 times. Should have listened to the other reviews. Need a refund!.Version: 1.40
✓ Crashes for me tooLooks like an amazing game but for me it crashes right from the start. I’m bummed and feel that I wasted my money. I have plenty of memory and it’s compatible with my iPad and I’ve done all the typical things so I’m at a loss and will wait for another update.Version: 1.30
✓ UnplayableIt finally works, but crashes after a while lol.Version: 1.20
✓ Really rubbish pixel click play..Looks good but thats as far as it goes,wasted far too much time playing this drivel..Version: 1.20
✓ Keeps crashingThe game keeps crashing when I open it very disappointing.Version: 1.11
✓ A bit...mahThe game play is straight forward. However if you want action, you're not getting it here. The dialogue is far too lengthy. No real humour. I have completed it and the ending is pretty much Ye same, once you understand what to do. Lots of walking here, then here, then back to here. I was hoping for something like monkey island from the 90s. Unfortunately it isn't. Giving three stars because the graphics are good and it never once crashed on my iPad Pro..Version: 1.11
✓ TruberbrookPLEASE,PLEASE PLEASE SORT OUT THE CRASHING.I’m using AN IPAD2. Help.Version: 1.40
✓ Great app that crashesI have an iPad 2 air that has as much memory as it could. Still, this thing crashes easily. It’s a marvelous game, but very hard to play for that reason. It badly needs an update..Version: 1.30
✓ Crash crash crashWhat it says - I’m playing on an iPad Air 2, which should be compatible, but the game drops out all the time. I’ve never had this sort of problem with any other app. Shame..Version: 1.30
🙂 Truberbrook Positive Reviews
Truberbrook works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Truberbrook.
⛔ Truberbrook Problems
