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DoorDash - Dasher App User Positive Comments 2024
DoorDash - Dasher app received 37 positive comments and reviews by users. Can you share your positive thoughts about doordash - dasher?
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DoorDash - Dasher for Positive User Reviews
✓ Red Card IssuesIf you decide to make extra income with Door Dash please review this before hand. One way that Door Dash will have you pay for orders is by providing you with a company business card referred to as a “Red Card”. What Door Dash does it pre-fill the card with the amount needed to pay for the order. I had an order as such and this experience was a nightmare. Not only did the card get declined multiple times. After contacting Dasher Support, which session lasted for over an hour and half and multiple attempts of re-swiping the card and verify the card info and verifying that there is cash on the card. I was unable to complete the order and this order was then reassigned to another dasher. Check this out not only did they ask if I could pay out of pocket in order to complete the order. Because I’m definitely not door dashing because I need money (sarcasm). They then told me they had to unassigned the order and in this now onwards of 1 hour 45 min. I haven’t completed one dash and didn’t get compensated for my time, gas, and energy put into this. They did not make it right by the people who make this company run. So after reading this, please ask yourself do you want this sort of experience?.Version: 2.218.0
✓ Confirm bank details (ID)I had the issue off confirm my ID to receive payment for several days. I had to call the line for delivery's (phone number) and they couldn’t figure out what the issue was after explain my issue several times. I think it was an IOS problem Becouse when I used my mums phone (Samsung) it worked. I think it’s a bug. Other then that. I’ve really enjoyed the delivery’s and the work. Other issue is the time should be a little more realistic for those on a bike instead of car. Not all off us have super powered legs and push ourself up hills with super speed..Version: 2.166.2
✓ Finally better paying runsI have been doing door dash on and off now for over a year. I am now starting to do it in the evening again. Finally on the orders that are going far are paying enough money to take. You have to b able to make 1.00 per mile to make money with the cost of gas right now. And the heat I live in Fort Worth it has been over 110 every day I try to stay with in a 10 mile range. But when you send me an order that pays 2.59 and goes 20 miles out I am going to turn that down. It ia not worth taking. But I have to respect you. Last year in the winter when the doordash driver got killed here you shut the app down . You are the only company besides Lyft to do that it showed you cared about your employees and not putting them in harms way but we need to make more money on these runs for sure. The cost of living is why high gas is almost 3.60 a gallon here. Food is costly as well. I appreciate you and am making decent money for my side job. But I’d I had to do this full time I probably would b like the last person and losing everything no one should ever b put in that position and I Also noticed that I’d I get into another zone I get orders there as well which is great because it used to b I had to drive back to the zone. It would b nice to see bonuses offer in my area I see them all over Dallas Fort Worth but never in north Fort Worth. Just show you appreciate us. But I am enjoying myself and I like the updates that have been done.Version: 2.284.0
✓ Coupled DeliveriesCouple deliveries are too far from each other..Version: 2.72.0
✓ Kilometers And Waiting TimeFor example,Am getting orders for 3 km. I accept the delivery and pickup. After pickup the kilometers showing more than 3 km like 5 or 5.5 km. Some of the restaurants are not quick. So we have to wait for long.but we are not getting the waiting charge or anything..Version: 2.280.0
✓ SuggestionIf “we” the dashers could somehow make a personal profile for the people in our community and are available times even if they vary day to day (like our personal calendar for our individual open windows of opportunity to be of assistant to our community) and for customers to have the opportunity to choose the dasher available at the time they would like, I think it would be a greater opportunity for both the dasher and the customer. Some customers order takeout on a regular basis, some customers don’t have the transportation to go grocery shopping on the regular, or run errands themselves. So I think it would be more fulfilling to have aParticular person to be able to run errands for them. All in all it would help EVERYONE in our community to work together efficiently. Bringing the community together a little better! And single moms or families that need an income but can’t afford to pay for childcare well they could build their own personal profileBeing open to their community for services as well being able to afford their bills while working for their community. And for the dashers that would like to make it a full-time job would get the most use out of it,Profile they can explain what they’re single mom and then might have a two year old runaround with them but they’re willing and able to do the errands for them, or what not..Version: 2.253.0
✓ In ios shows my account deactivatedWhen i m trying to login in iOS devices its showes ur account have been deactivated but i login in my previous device on andriod it will worked fine and my account status is on active…. I have call doordash support still they were not helped me out to login in iOS devices they said ur account is active that’s problem in on ur iOS device…does any one guide me helpout please.Version: 2.206.0
✓ My experience like dasherI am writing my review depending on my experience like a dasher. I started with doordash and I faced many challenges like the map is not accurate, addresses Wrong, network in some areas not covered. In general I love to work with a dasher but we don’t haven’t right with them. I received many orders put me in risk in areas without service and dark at night with not that much worth of money, some orders if u can’t find the place because the map couldn’t find it take more than the time we need to do it . Unfortunately doordash doesn’t give dasher to refuse and their system threatened us about our rates. So sad we’re doing the best we can and u be top dasher and they treat u like who’s taking delivery for fun. I lost my car twice and I be in danger many times because I can’t refuse orders. Recently if u count how many hours we’re working the rate hour be $15 most of times and this is not acceptable. I wish the people who established doordash be more fair for the delivery people. We’re taking all the risks and they’re sitting behind desks and no rights for us..Version: 2.268.0
✓ Dasher Michelle WalkerI love doing deliveries! Meeting new people and building a network with the merchants. I have established a few regulars which makes this that much more enjoyable. My only thing is that there seems to be too many drivers out at the same time on certain nights and even during the days lately. Makes it hard to commit full time especially in a small town. I like to stay busy and for the last two weeks I am not busy at all. I can schedule a seven or eight hour shift and actually only work maybe 3 hours. Too much down time. I love being part of a platform where I decide what works for me and change it up by doing deliveries when I go to my moms in Colorado. Being able to work in different cities around the United States is awesome ! There aren’t too many platforms which allow this, I think it is great though because a dasher can keep their ratings high and the app greasy and not lose status as a top dasher if they so choose or they can take vacay! So many great options driving for Doordash but working for me by me! I’m going to give full time devotion here in a couple weeks I’m praying to be able to quit the working for someone else and be happy doing what I am loving more everyday! Best to you all out there doing the deal!!!.Version: 2.146.0
✓ Good OpportunityHi please start ASAPRideshare as well we have 400 people group in Wellington who can start straightaway your rideshare..Version: 2.234.10
✓ JoseIt’s seems doesn’t worth doing door dash as pick up drop off locations are far and very little money.Version: 2.68.0
✓ Regarding mapWe are getting updates after we reached at the delivery point. As the customer already send a message that she changed her address but I only see it after reached the first address and drive another 1.2kms more than the actual distance shown on the order..Version: 2.283.0
✓ Lack of support for the new registrations to activate accountI downloaded the app because I found multiple advertisement on social media saying that they have available space for new riders to join. It’s been 2 weeks since I downloaded the app, there is no place to upload the relevant documents and no contact telephone line to talk about account activation either. When I contact support via chat, all they saying is that their escalate team will contact us through email regarding account activation. But I contacted them 3 times via chat. But no one from escalate team contacted me throughout last 2 weeks. It’s ridiculous! If they cannot handle new riders or they do not have space for new riders please STOP advertising on social media saying there is available space for new riders. STOP misdirecting people please. Hope someone from management sees this and act upon this matter without playing with people’s time..Version: 2.108.1
✓ Continuously receiving activation for redcardIn Australia dashers do not need red cards according to the Doordash website. However, there is this constant interruption I have with this window popping up in my app to activate it. I don’t know how many times they need to hear it. Tonight, I spoke to 5 different people about the same thing & each one passed me on to the next support person which wasn’t helping. It’s very very frustrating because no-one has the authority to fix it. This last fiasco cost me a whole nights work. Support needs to be better trained to handle any immediate disruption that arises. Doordash also needs the chat more accessible for dashers whether they are on a live order or not. Life is busy & we are all busy. The biggest thing I’ve found that Doordash is they don’t respond to emails. If they send an automated email saying they will respond within the next day or two then they should stick by that..Version: 2.156.0
✓ I’m Really Enjoying ItI enjoy this job! The flexibility is paramount because it means I can work in with school hours and appointments. The app is easy to use, once you get use to it. Door dash always seems busy for me, and I love how the app shows a map of all the busy hotspots. So if you don’t have any orders coming through, just head to the hotspots. They also have gps to help you get to those hotspots if you are unfamiliar with the area. I would recommend this to everyone 😊.Version: 2.280.0
✓ Abboud2Hi.Version: 2.24.0
✓ Simple, Convenient, and Honest.I work for three different on demand companies, or apps, and DoorDash was always my favorite one to work with. I absolutely love that there is now a Debit card for dashers to be paid, DAILY, I am impatiently waiting to receive mine! The only things that I would suggest are being able to know more about the mileage you’ll be driving when accepting an order, and the road conditions (if paved or stone, pot holes, hilly, etc.) another is customers are still able to text you after you have marked a delivery completed, I’m not very comfortable with that, although DoorDash hides your number, it is still aggravating when you are trying to delivery your next order and you have the previous customer texting or calling your phone. I also wish Dashers had discounts for the apparel and car accessories on the Stores website. I think it would be a pretty cool idea to have local Dashers in the different areas to get together for meetings, that are not mandatory, for things like advice on being a Dasher, practicing possible delivers, and fun delivery games! That may also help keep us Dashers to stay motivated and want to Dash more! Thank you for this opportunity, I think this was an amazing idea!.Version: 2.160.0
✓ Fun but app could be a bit better for dashersI like the extra $ and it’s a decent gig but I feel that door dash shouldn’t allow the customer to do a no tip. I get them quite often from the same customers and I’m always on time or earlier. Make sure they have extra sauces. Napkins. Etc and I’m always polite and still get nothing from it. Dashers drive their own personal cars to make sure the customer gets their food and we use our own gas to make it happen. 3$ a trip isn’t worth delivering to people ordering 40-60$ of food and we have to go the extra mile for nothing basically. I feel that door dash can implement something on if you order either a lot of food and or a high price amount then the customer is required to tip. Also regarding if a store is indefinitely closed. They should make it easier to know what button to click to say you can’t do the order and not be docked acceptance because it not being your fault. If you click stores closed it should prompt you to say is it closed or closed indefinitely and then take you to the proper area if it’s indefinitely. Other than that. I’ll continue to do this as a side gig because it’s not hard and easy $. Also I think door dash should do a rewards program on for every order you do you get points to get door dash merchandise to help with deliveries either it be better bags. Drink holders. Shirts. Etc. Would boost people to push for helpful items and or personal merchandise..Version: 2.50.0
✓ Tips should be obligatoryI can’t believe some people make you drive for their food and their 15 to their home , ask you to walk to their apartment door and they don’t tip at all , while DoorDash is getting all the money.Version: 2.269.0
✓ Bug in the appThe app can only authorize new riders when the model of a scooter or car is informed in the registration, if registered as a motorcycle the rider will never be able to start working, as the app will never release schedule for the rider. chat support is bad at work and can't change this information for the rider. if you have this problem, make a new registration with another phone number and inform vehicle model scooter..Version: 2.78.0
✓ Not sure how to title this....nor rate at this timeVery frustrated & disappointed to wake up this morning & find my account deactivated stating I have committed referral fraud in which have absolutely no clue in how I could have possibly done this. I have only sent out a referral email & one on Facebook each once to my personal email contacts & FB personal friends/acquaintances thru DoorDash link provided in this specific app... how does that go against the rules? I have put in my appeal along with then sent an email back once receiving an email stating that they received my appeal & that I could respond to that specific email & once I did that I got a “delivery failure”stating I may not be in that group allowed to post in or the group was removed... I do not feel I have done anything against any rules/wrong whatsoever & have only done 2 days worth of deliveries & just got a bit more comfortable & was getting more excited to the opportunity to make the extra much need funds. I’m just a simple single mother trying to make ends meet not anything by no means excessive or wrong but was looking forward to for example the $20 bonus challenge given only needed 4 more deliveries to achieve it & had 2 days to achieve & if I can’t get reactivated in time I am going to lose out over something I don’t feel was my fault. Not to mention feel embarrassed for it being considered fraud....that’s an awful strong accusation....Version: 2.112.0
✓ LETS SEE….I enjoy doing dashes whenever I have time. It’s fun checking out the restaurants that people order from, and looking at the menu. I make a decent amount off dash and I like doing it. Recently reached rankings of being one of the top dashers so I get higher paying deliveries which is nice! But…. The worst deliveries are the ones on base. I don’t have a pass and it takes a while to get a temporary one. That by the time I deliver the food it’s no longer fresh. PLEASE show or have some kind of indication that it’s a bass access delivery! People who order sometimes put it in the notes but we can’t see it till after picking up the order! I stoped for a while because it does put a lot on the car. Then I started getting promotion emails. First for $75 then for $200. Completed the 25 deliveries for $200. Told to wait 5 business days to see it on my account. Ok… waited 5 days to contact them again, just to be told to wait another 5 days!? Don’t send out promotional emails like this if you don’t want to pay up when it’s completed! False advertisement! Glad I took screen shots of everything. Also gas and car maintenance ain’t cheap! ***will edit this rating later if I receive the promotion/ bonus.*** ****Edit**** Almost a month of waiting… had to go through a lot of hassles finally got threw to management and got my pay out! Thank you!!.Version: 2.240.0
✓ My thoughtsFirst night I made close to $20 for 3 deliveries. Not so bad. However, some people are horrible with instructions. What they tell you makes perfect sense in their head but when you get there it doesn’t make sense. Another thing is, while I was closing an order out another immediately popped up and the app automatically accepted it making the person think I was ready to take their order! Right after that happened the app closed and wouldn’t open back up after closing it, reinstalling it, and resetting my iphone nothing worked I basically waited for 40 minutes and decided to go home. Nearly 20 minutes after I got home the app decided it wants to work again.. I open the app back up and what do you know? The same order which popped up & accepted itself was just sitting there. So I cancelled and told support what happened. And by the way the order was 45 minutes away from where I live! No. Other than that if customers would.. I don’t know.. LEAVE A TIP that would nice. I always left my dashers $5-$10 tips because they go out their way to get your stuff & also if customers would put the effort in to be more accurate with instructions that would be nice too. Just my thoughts..Version: 2.213.0
✓ Issue with AppMe and my friend both on same ISP were checking the busy zones, my app did not had any busy zone however, my friends app was showing multiple busy zone! He had more shifts available in comparison to my dasher app? What the heck? So, looks like you distinct between bike riders and car riders, right? I’ve already raised a ticket and haven’t got any response yet! Worst part when you’ve to wait for restaurant to prepare order for, it literally takes ages sometimes and you don’t get paid for waiting). Seriously, guys? Troubleshooting: I tried closing the app and reopened (still the same) * we both changed the internet connection from wifi to mobile network (still the same) * we both close the app and reopened (still same).Version: 2.32.1
✓ Dangerous long deliveriesI used to love to dash because of the extra money I was making and still staying close to home. But now someone can order something 15 to 20 miles away from the area that I want to stay in and if I decline it, my rating goes down but if I take it then I’m in an unknown area taking deliveries where I don’t feel safe for an unfair amount of money. Now if I want to get back to my area, I have to either pause within the app or end my dash to return to a better known/safer area. There’s no reason that I should be picking up deliveries 15-20 miles away from the drop off then being told I’m “outside the delivery area,” especially since I want to stay in the area that I’m comfortable with and not go to a completely different city. How is that also fair to the people that ordered food when their food gets delivered cold because of the far deliver distance? My first and last delivery today I got called profanities and then was told “I would’ve given you cash if you weren’t so late.” My response to the DoorDash team is to quit allowing restaurants to deliver WAY outside a delivery area then expecting drivers to waste gas and time to return to the area in which you sent them out to..Version: 2.154.0
✓ Grate experience of day first.It was good I have enjoyed and really happy to work with doordash.Version: 2.274.1
✓ DoorDasher hereI am a Paralegal and I started dashing pastime nearly 2 years ago and I’ve recently decided to take it to the next level and become a full time dasher and I absolutely love this job. Meeting people and driving around making everyone gets the joy of food is very rewarding. I also appreciate the that dasher help assists us dashers with and I really like the bonuses. I couldn’t be happier anywhere else. Not even the law office I previously worked at. DoorDashing is amazing. This is my second review, and I would like to say that I very much enjoy door dashing. I was diagnosed with MS recently, and I was unable to work my job as a Paralegal and for department of children and families when I was diagnosed, I was unable to work full-time at my professional job so I decided to start DoorDashing and this is the way that I am able to survive financially to be able to buy groceries, pay my bills, and pay for my medication and copays. DoorDash has saved my life financially, and I am forever grateful and any time I’ve ever needed dasher support. I have been treated with kindness, and I think this is what I will do for the rest of my days working I appreciate DoorDash. I am very grateful. Thank you all so much. DoorDashing is a blessing I’m very grateful for. I would love to someday become a remote work from home DoorDash support specialist..Version: 2.264.0
✓ Needs to be fixedDasher is not letting you give a reason for why you are declining an order. Very annoying. Poor development..Version: 2.178.0
✓ My acceptance rate goes down for unassignmentNormally this is the best app for gig workers. The Driver support is awesome.I’ve noticed quite a few dashers talking about the acceptance ratings not working correctly. I have to agree. I think it began with the new iOS update last month since it’s a recent event. On May 31, 2023 my acceptance rate was incorrectly impacted by 3 dashes from which I unassigned. I did decline one dash which correctly moved my acceptance rate from 71% to 70% at the conclusion of my Dash at 9:40 PM on May 31. This mistake prevented me from achieving top Dasher for the month of June, since it incorrectly moved my final acceptance rate from 70% to 67%. My requests to be unassigned correctly impacted my completion rate, which moved to 97%. Apparently whoever was next offered those 3 dashes, failed to accept those Dashes, which incorrectly impacted my acceptance rate. I worked very hard for my top dasher status which I’ve maintained for several months. According to the statistics on my dasher app, I finished with the 70% acceptance rate at 9:40pm at the end of my dash on May 31, but Doordash wrongly had me at 67%. Will you investigate this? Might you please correct that mistake and restore my status as top Dasher for the month of June? I also hope that can you assure me that such a mistake will not occur in the future..Version: 2.275.0
✓ My Experiences as a Doordash DriverWhile dashing I hate it when I see “you missed an opportunity”. I tell myself, how could I have missed when it’s not even offered to me. Sometimes these “you missed an opportunity” shows in succession, like three in a row in a matter of seconds. Does Doordash intentionally do that? I am an optimistic person so when I see “you missed an opportunity” I just smile and tell myself “here we go again, there goes my acceptance rate, it’s going to go down now. I work very hard and I’m dedicated to my job so I always try my best to satisfy my employer and my customers all the time. I have been dashing for three months now, I haven’t declined an offer yet, I always accept whatever I’m offered. Sometimes though, there are offers that I had to pick up from about 11 miles away then deliver it way to the end of town, about another 15 miles. I just tell myself, it’s a normal part of the job so I don’t complain at all. I must commend the “Doordash Support Team”, they’re always there for me. Every time I get into a situation where I needed their assistance, they’re there and always are willing to help. One time though, I had to wait almost 20 minutes before someone offered to help me. The majority of the time, there’s someone within three minutes..Version: 2.96.0
✓ Super!Very convenient app and a wonderful system to help individuals make money on their own time! Super!.Version: 2.254.0
✓ DashThis is my first time delivering food. I am enjoying it as it comes. Day one the bonus was $4.5 and day 2 it was $4 and day 3 it is $3.50. Not sure if it is a business strategy to save $ or is it my performance? But overall people r happy 2 have an alternative for Ubereats. All the best to u guys. New Zealand market is very different so play ur A game only. Business here in NZ come and go but I really hope you guys 2 stay here for long time. Regards Pradeep Devkar New kid on the dash 😀🤛.Version: 2.280.0
✓ Pay is hardly ever worth the timeThe company of door dash is doing extremely well, but dashers are paid little more than slave labor, especially after gas, insurance & vehicle wear & tear are calculated. It’s nice to have the option for some extra cash when needed, and I love that I can just log in & work whenever I want to, but they really need to pay at least double what they pay dashers. Regarding the new completion rate requirements, it really needs to be made much more clear in the offer screen how far away the drop off location is from the pickup location. I have unassigned myself from several deliveries immediately after accepting an offer because when I’m able to actually see how far the drive will be, it often doesn’t even cover the gas expense, and definitley doesn’t come close to compensating for the time. There are times when it has actually costs me more to deliver an order than I actually get paid. This negatively affects the completion rate. If they are going increase the completion rate requirement, they should also increase transparency on the offer screen so it’s easy to tell in the 20 seconds we have to make the decision, whether it’s actually worth it to accept. Accepting an order just to arrive at the restaurant and find out it’s closed also shouldn’t affect completion rate, but it does, even when you send a photo to prove that you aren’t lying..Version: 2.312.0
✓ Review Of a Dasher KennethI enjoy dashing very much some of the people are very trying times always trying to work and Angle to steal the for the groceries from you and everything else I just had a double order one was all the way to the north end of Danville and the other was all way to the south in Danville I might pick a point was in the middle that’s really not what I would consider being on my way when I’m taking another one for $2.25 especially seeing how gas is 479 a gallon would like to see DoorDash take some of this into consideration and try to pick up T closest pick up points and delivery just wish more. Dashers would take some of these lower paying two 5350 tickets and everybody can share on the more profitable ones and everybody doesn’t get hung out to dry with all of those small ones especially when you’re top dashing and you really hate to turn down any offers at all I strive to keep my acceptance rate between 96 and 100 completion 100% also the people out here that are giving us one star coming from the black community so they can help their fellow blacks have better ratings points for a driver I thank you very much for the opportunity of working for you bye some of these very same sentiments.Version: 2.263.0
✓ App updateThe current app update is not favorable to dashers that drive at night. Talking about drivers safety, an example is i am dasher that worked from 6:00 PM to about 12:30 AM, that being able to contact the customer in time of delivery is a risk that I consider. I often get deliveries to places either it’s pitch dark, no house number or just in the middle of no where. Not being able to contact the customer poses a more risk when delivering at night, just parked in the middle of nowhere, waiting after I texted the customer , or I contacted customer service and was told for three minutes is just a waste of time and risky. I had an experience before that I pulled into someone’s drive way knowing that the guides me to the right house , all I heard was someone engaging a shot gun, I reverse so fast that I was so worried of getting shot at. From that time I have learned to call the customer and make sure that I have permission to enter his drive way and to ensure that I am on the right house , sometime I deliver to ranch houses in Alpine, CA that have a long driveway before you get closer to the house . I am feel more confident delivering and being able to talk to the person receiving his or her order. The current app update not being able to talk to customer especially delivering at night past 10:00 PM poses risk to the customer, or dropping off an order to the wrong house just like what happened tonight..Version: 2.281.1
✓ Navigate to google mapsI am using an apple phone while doing my delivery for DoorDash. I have set up my navigation program to not to go through toll and saved in to my phone. But when I get a order from DoorDash and click directions and when it goes on to google maps to direct me it cancel all the settings I do and just takes me through every road. Is there a problem with DoorDash app?.Version: 2.192.0
✓ Latest updateThe latest update removed the feature to review the Dash after each completion. That’s really bad for Dashers because vendors (and also, but much, much less often, customers) are sneaky and treat Dashers with prejudice and rudeness, which they will be allowed to get away with if Dashers can’t give feedback. Also, the update resulted in the gps part of the app taking you unnecessarily long routes when an obviously simpler route exists, whereas saving mileage and fuel is so important to this type of work. The update did fix the focus on the camera when there’s bright light shining directly at it or when the flash feature is selected. It also fixed the glitch of the app freezing when the Dash time is finished. An update I’m waiting to see for safety reasons is for the app not to drop the gps randomly when the hotspots change or especially immediately after orders are accepted. It causes drivers to miss freeway exits and turn lanes and then have to navigate more than one button to get back to the gps all while driving in traffic. Most importantly, I just feel much less safe using the app without being able to give feedback after each completion. That feature needs to be a non-negotiable permanent option of the app..Version: 2.262.0
😕 DoorDash - Dasher Negative Reviews
