Grubhub for Drivers App Positive ReviewsGrubHub.com

Grubhub For Drivers Positive Reviews

4.6
4.61828 star

Total 8 Positive Reviews

Grubhub for Drivers App User Positive Comments 2023

Grubhub for Drivers app received 8 positive comments and reviews by users. Can you share your positive thoughts about grubhub for drivers?

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Grubhub for Drivers for Positive User Reviews

Good app-Inconsistent payThe app itself is ok. The pay is very inconsistent. Sometimes you drive for longer distances and get the same pay as of it were a shorter distance. There is also times where you have to put in the order, pay for it and then deliver the order. All this for the same pay as any other order. It entails more work so time is being taken up for the same pay. That should change. We should earn more for these orders as we are doing it all. Maybe even stop these kinds of orders. Also, you are obligated to take orders because if you don’t, your ratings drop and if your rating drops, you don’t get into the higher tiers for orders. If you are not on schedule, you get crappy orders. Customer service is from another country and is very disconnected to what is going on. There is also a language barrier with them..Version: 4.45.1

Grub hub driverThe app does work, does the job, period. Opportunity for improvement; 1. When picking up multiple orders and one order is going to be very late for pick up, it would be nice to be able to jump to next task and deliver the order that is ready now and come back for the second order when it’s ready. 2. Seeing that on some occasions the navigate button is transferring the incorrect address to the gps nav app, need to find and fix this. 3. Would like stronger notification, sometimes an order notification does not pop up, have not figured out why. 4. Would like an order ready indicator on the order info screen, sometimes I don’t see the pop up and those pop ups go away as in no way to view them after the fact. 5. Indicate when a customer is or has modified their tip. If customer is posting a high tip to get the order picked quick and then reducing it during the delivery that is not cool. This should not be allowed, only increased tips should be allowed, complaints can be handled thru different process. FYI, using IOS version. Otherwise, the app is working..Version: 4.44

Work for other apps and earn more per hourI thought grub hub was the company to work for in making $20+ an hour, but it’s not the case. Uber eats and post mates are way better in the way they operate and handle their drivers. Postmates doesn’t even have the rating system cause they know how customers can be. My account was put on suspension for fraud and I wasn’t given an explanation or evidence after a week of emailing and trying to get an answer. They put my life and earning on pause without a care or communication. I’ve been doing the independent gig thing for over 4 years now, so I’m no newbie to this. I’m pulling in what I was making on grub hub for 7+ hours of work in 4. Do yourself a favor and steer clear from this company, it’ll save you the stress. Plus the scheduling hours thing is just something to keep you stuck in an employee mindstate. Be a boss and go with the others..Version: 4.10

Lots of bugsI’m not sure if it’s the developer or if it’s GrubHub but there are a lot of bugs that need to be fixed in this app. I’ve been being told for a year and a half that the bug fix is on its way for when we get stacked orders and we’re waiting at the first restaurant and it’s trying to get us to leave to go to the second restaurant and if we don’t it will unassigned us from the order which also could get us a contract violation if we have too many reassignments. They don’t pay us to go back-and-forth between restaurants. This new thing with you haven’t waited long enough at the restaurant to get paid is another one I’ve heard is it supposed bug but I don’t buy that for one second so I’m not really sure how far this review can go or help I just know something needs to be done with the app and or with the bug fixes.Version: 4.44

Great but needs to add a weather featureFirst off, I’d like to say that this in my experience is a really good food delivery app for drivers. I make twice as much if not much more per order than I did for DoorDash, though I would love more frequent orders or tag on orders. I will say though that this app needs a new safety feature - weather. While rainy days are good for business, I really need to be able to drop a block because of dangerous weather without it affecting my driver level, access to scheduling, and ability to make profit. I make my schedule as soon as it comes available to me (beginning of each week) but sometimes the weather will change. What will be a nice sunny day for work at the beginning of the week, can turn in to “it’s storming so bad I can’t see” in a matter of hours in Indiana and I never know when that will be. I need the ability to drop a block when that happens so I can be safe without being punished for making sure I’m safe. Thank you.Version: 4.40

A terrible app for driversThis is the worst app for any driver, and no driver deserves to go through what they are going through with this app, the complain here are similar if you go through the reviews for many period of time, yet nothing has been done to make changes, it only means one thing. The people behind this app do not care one bit about drivers, and they are wicked hearted. The app don’t give drivers any form of ETA it unassigns without reasonable timing, it will give u a double order and flag u late or unassigns the other one and mark it against you for possible suspension, even tho u can’t not be a Superman or split yourself into two. it doesn’t care if you on ice and about to risk your life, it flags you late and gives you unfair rating to never climb up the ladder for promotion, the closing of store on the app doesn’t work, it will count has been unassigned with penalties, this app is a disgrace and whoever are behind the upgrade of it should be ashamed of themselves for not listening and doing the needful..Version: 4.52

CompensationMy Name is Nacho I am a Commercial driver I have been driving for 52 years, and I believe in giving professional service and thrive on safety, I believe Grub Hub offers a service that is very important and needed very much in these difficult times we live in, Unfortunately Grub Hub has not understood the sacrifice that the many professional drivers they employ have to go thru every time they get behind the wheel to make those deliveries and the obstacles they have to endure, a taxi driver gets $5.00 per mile to deliver a his load and a Grub Hub delivery driver gets a measly $1.00 per mile, most of the time when I receive a delivery that only pays $1.00 per mile I reject it, that doesn’t even pay ,for the gas that I put in my car let alone the wear and tear on my vehicle. I believe that Grub Hub need to step up and pay their drivers a fair and descent wage, because if they don’t , They will lose many good drivers, I will pray for everyone in this company, that Gods will,will be done 🙏 AMEN.Version: 4.51

It’s okayI have to disagree with a lot of the complaints. I don’t know if I’ve just been lucky, or if it’s just the area, but it’s been a lot busier since covid started. There are times when the order gets cancelled after you get there, but in my experience, it only happens once a month at most. 95% of the time, orders go smoothly with no problems. I also like that if there’s no tip, grubhub pays you more. If there is a tip, the pay is kinda meh, but what do you expect from a job like this? For me, it’s been a blessing being able to do grubhub considering I haven’t been able to find work anywhere else due to the epidemic. I gave 4 instead of 5 because recently, I’ve stopped getting notifications for orders on the app. I don’t know if it’s an iOS 14 thing, or a glitch but I’d go on the app after 5 minutes and it’d say that I missed 2 orders when I didn’t get the notification. I did check and push notifications are on on the settings and do not disturb isn’t on. It’s just a bit inconvenient when I go to text a friend or something..Version: 3.70.1


😕 Grubhub for Drivers Negative Reviews
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