- 90.2LEGITIMACY SCORE
- 90.7SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
RISE: Sleep Tracker App Complaints & User Negative Comments 2024
RISE: Sleep Tracker app received 106 complaints, negative comments and reviews by users. Have you ever had a bad experience using RISE: Sleep Tracker? Can you share your negative thoughts about rise: sleep tracker?
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RISE: Sleep Tracker for Negative User Reviews
✓ 😑😑😑😑I hate this app. I didn’t even want to subscribe to the yearly fee. I tried to cancel, but these people took $100.00 from my bank account in less than a second. Don't waste your money. 0.9 out of 10 😐😑☹️.Version: 1.313.0
✓ Watch out!If you try the 1 week trial , watch out because at the end they won’t warn you and they will charge you automatically for the entire year, which is $90cdn! Once you realize your mistake, Apple will have taken it from your bank account and you won’t qualify for a refund! This is a rip off..Version: 1.234
✓ Doesn’t really do anything, glitchyVisually lovely, but after a while using it there wasn’t much difference. Interface is OK, a little clunky feeling. Like most of the other third party sleep apps it gives you a smart alarm but the alarm does move until you’re in ally sleeping making sure you get your 8 hours. The app has been very glitchy. The sleep clock keeps getting stuck in my dynamic island. Closing the all, restarting the app didn’t work. The app said the clock was off but when I swiped out there it was counting in the notch. Only way to get rid of it in the dynamic island was to delete the whole app as turning the phone off and on didn’t work. Now I have to download it again…. Have had it but over a week with no noticeable differences or changes to the waves or how I feel regardless of my sleep debt. Stuck in a year long subscription now, canceling it so it won’t auto bill me next year so I guess I’ll redownload it. Thus far my experience hasn’t been worth the price..Version: 1.256.0
✓ Not a free appRequires a subscription, $79.99 CAD a year. The app design looks good though..Version: 1.101
✓ Seems like it could help but needs cheaper subscription optionsUsed the free trial, just cancelled as 7 days isn’t long enough to see it work. the only available subscription is ~$90 aud for a year. not wanting to spend $90 on an app that hasn’t proven itself to work for me yet. would pay for a month or two though. needs monthly subscriptions.Version: 1.112
✓ Waste of timeSimilar to many of the comments on here, I was intrigued to learn about sleep debt and my energy periods. But once you finish the introduction section and allow the app access to a ton of your valuable data, they make you pay or sign up for a “free” trial to continue. If I knew this before, I would not have given away all of my data. Disappointed and should have read the reviews first..Version: 1.116
✓ This app is not free!It collects all your data then won’t tell you anything without signing up to a subscription. There is no lite or free option, just an annual subscription. Don’t hide behind being a “free” app - just be up front about costing money and charge people to download it..Version: 1.102
✓ Pay to use.This app looked great when I first downloaded it, but after the introduction a subscription is required. Overall, this app is fine but I don’t see the need to pay to be healthy. As with most apps..Version: 1.88
✓ Should be in betaIncredibly buggy. Opening the Apple Watch app makes the app freak out and suddenly change all my recorded sleep to be 11 hours or more, and I have to go in and fix everything to be accurate again. And even when I don’t open the Apple Watch app, about once a week I’ll suddenly get a notification that my energy schedule is “great” and lo and behold, when I check, the app has completely changed all my sleep tracking and it’s all inaccurate, like 10, 11, 12 hours just like with the Apple Watch bug. This happens completely on its own. I’ve reached out to developers—they haven’t fixed it or added a feature where the user can manually enter sleep hours so that the hours stay accurate. Only reason it gets 2 stars and not one is because I like their emphasis on simply sleep time and not tracking special cycles or anything. But overall, the service is practically unusable for me and they haven’t made significant strides on fixing these issues, so I don’t recommend it..Version: 1.190
✓ Overall badVery bad app design as well as not all features working at all let alone correctly.Version: 1.116
✓ Nothing freeAd says free. There is nothing free without first subscribing and then canceling before the week is up. Such a hassle, misleading advert and there’s no feature to just try without subscribing and then having to remember to cancel if you don’t want it. Boo.Version: 1.110
✓ Drains my batteryLove the concept of the app but wasn’t the best for me because I don’t charge my phone while I sleep and don’t have constant access to a charger throughout my day. I charge my phone in the evening before sleep and for an hour before work and usually this is plenty for me. Was at 100% before going to sleep last night and usually with phone usage during the night I will start my morning with at least 80% charge. This morning it was at 20%. Charged my phone this morning before work to nearly full charge but it was below 10% by midday. Checked which apps are using the most battery and rise was using the vast majority despite me actually opening the app 3 times. I only recommend app if you have a charger next to where you sleep and have access while you work. Plenty of trackers out there that can tell you more about your sleep without taking away so much battery..Version: 1.239
✓ Too expensiveThe app is great and during the free trial I noticed the calculates peaks and dips in my body, it helped me increase productivity for sure. However, for what the app gives you i don’t believe the price of the subscription is worth it. there are no monthly options and you have no choice but to purchase an annual subscription which I cannot afford. Adding a smaller instalment option or lowering the price would improve the app significantly as now my trial is over i’m not longer able to even use the app..Version: 1.1.06
✓ Lacks polishThe app has potential, but seems unfinished. It is difficult to use and has some UI issues. The idea is great, but the execution is poor. It is also really annoying that you must leave the app open at all times in the drawer, since I sometimes like to clear it and always ended up needing to open the app up again. Alarm settings were pretty subpar and confusing to set up, which is primarily what I wanted it for. Final nail in the coffin was the excessive amount of notifications the app creates; it was a huge nuisance. I wouldn’t recommend this app for the price they’re asking per year, but maybe some of these things won’t be issues for you. To me it felt like a proof of concept that needs further refinement..Version: 1.330.0
✓ Quickly deletedThere’s no free version. It forces you to pick a few (yearly or monthly) after setting your profile..Version: 1.67
✓ They have the right idea but..I’ve been testing out the app on the 7 day free trial. I like the fact that you can see (roughly) your energy levels which is cool, which for me is almost accurate. However, I still feel the app needs tweaking in places. The notifications are inconsistent at times and some days I’ve gone the whole day without a notification from the app. Especially when you are heading towards your “energy dip” during the day. An alarm would be great to have as well. They have the right idea for sure and I’m glad I did the free trial... but I can’t justify paying the yearly fee for it yet. I understand they’re a business etc etc... I have tried emailing the team to ask if they have the option to pay monthly as opposed to yearly, but I’ve had no reply for a few days now..Version: 1.103
✓ Nice potential appNice app, but it doesn’t track my sleep properly so it useless in that case.Version: 1.308.0
✓ Good app, reasonable price… had a lot of room for growthLove the app and definitely plan on sticking with it- it was really easy to set up, and I find the science fascinating. Two reasons for the low score though: 1) it’s hard to figure out how accurate this is compared to other apps, and particularly unclear what information it’s using from your wearables to help learn about you. For example: I have a Whoop band, which is VERY good at predicting when I’ll be less ‘recovered’/more tired/etc. This seems to just have a fairly set template, that slowly adjusts based on your data. So… good, not great. 2) I can’t describe how much I dislike the UI, and that is compounded by it having some bugs which makes it even less usable. Unappealing color scheme without other options, overuse of different icons without clear explanation of what they mean, clunky navigation. Just a lot of stuff that needs refinement to make this an app I would want to utilize regularly..Version: 1.221
✓ Good but so many bugsThe premise of the app is great! The problems lie in the functions and software. The widget does not work at all. It works for a couple of hours a day then stops working. It shows night time when it’s midday and a the dip while I’ve just woken up and am peaking. I have reached out to support and they say it is a rare bug with ios but my friend hs the same exact problem. It even shows times such as 23:14-21:22 in the widget which is impossible as time doesn’t run backwards 😂 I have followed their instructions - deleted and redownloaded - opened the app the refresh it (and still the pop up keeps showing the incorrect prompt eg wind down activities during my morning peak) And all have not worked. The last response I have gotten from support was 1 week ago. After paying $80-$90 for a year. It’s just sad and disappointing. This app has a lot of potential but at the current working rate should cost more like $10 a year..Version: 1.121
✓ Great idea, poor UXThe idea behind this app is great and I found it really educational and think it has helped me understand more about my sleep patterns. It encourages you to emphasise getting enough sleep and not feel like you're being lazy! I like the interactive graph where you can add sections of not sleeping or add naps. And the design and colour scheme is cool. For that reason I paid for a discounted subscription. Sadly the user experience with the app itself is really frustrating. Often on the graph the words overlay each other so you can't read them properly. There are regularly issues with syncing to fitbit and getting accurate data. Once when I couldn't sleep in the night, on the iphone widget for rise there appeared a popup for a guided meditation to help you sleep type thing which I clicked on but could literally never find again (found that actually quite spooky!). Lastly when I switched phones the setup for the app on the new phone was so long and frustrating - no option to just log in! You have to go through the ten page flow to sign up then log out of your new account then log back in to the original one if you want your data. So disappointing for any app let alone a paid one..Version: 1.229
✓ Beware when signing up for trial periodI cancelled my subscription shortly after I installed the app. I work shift work, and work some nights, so I found this app did not work for me. I am not sure why it would make you sign up for a yearly subscription just to use it… but I did just to try it out. When the week trial period ended, they charged me anyway!! I have had the app deleted and the subscription canceled for days. I requested a refund from Apple, so we’ll see if I get my money back!.Version: 1.186
✓ How can I cancel my 79.99 subscription?I missed the cancel date but the app is not what I needed. Pls help..Version: 1.257.0
✓ Too longIt’s taking it ages to analyse my data.Version: 1.282.0
✓ App not workingTells me to enable everything in health app and I did but still says enable the settings can’t get past it.Version: 1.334.0
✓ Not useful.I bought the monthly subscription because I was having trouble staying active during the day and resting well at night. Initially, the app asks you your goal, which is two things, but they only let you put one. After, you have to put the hour in which you wake up and then the time you want to go to bed. If you have an iPhone or Apple watch, they will take the data from the health app. Then they estimate your low and high activity moments. In my case, those moments rarely agreed with reality. When the app said it was my pick of activity, I fell asleep. The quality of sleep is measured by you every day. And even using the cellphone and the watch several times did get the sleep hour right. In the end, I still had the same problems..Version: 1.296.0
✓ Slow and unreliable - borderline unusableThe app is very slow and buggy. Every time I try using it it's pretty much guaranteed I'll be closing and reopening the app at least a couple of times because it hangs or certain buttons suddenly stop functioning. The energy page is one of the most important parts of the app and it takes ages to recalculate every time you go to it, frequently hanging or showing the loading screen forever, causing me to restart the app and try again. I'm writing this review as the issues have now gotten so severe that the app is borderline unusable. The energy page no longer works at all so I'm unable to log naps. I have to restart the app after almost every tap. UI elements shift off screen and stop responding to input except scrolling. This is the amalgamation of everything that bothers me with JS apps made to imitate native apps. They look pretty but they're slow and unreliable. This one is by far the worst experience I've had for a paid app :(.Version: 1.191
✓ Was going to rate 4 starsI like this app overall and it’s really helped me to keep my sleep debt low to nonexistent for the first time ever. the feature that would make it perfect in my opinion would be if you could input your own data on when you actually notice peaks & dips during your day, then that would help influence your energy schedule over time. i feel like i kind of align with the energy schedule (?), but it’s not worth the price without being able to refine it. i actually came to rate 4 stars + make my suggestion but now i see a review mentioning that there was a $35 tier i could have paid for instead of a $60 one? i checked my subscription and it’s true. super sketchy as that was NEVER mentioned before auto subscribe. so one less star for that. I’ll change my review & rating if you’re ever able to input your own data regarding peaks & dips, but I still have a bad taste in my mouth because of the price issue. I turned off auto renewal now, so I’ll see what kinds of updates come out before I make a decision about subscribing again..Version: 1.149
✓ Great app but…I started the free trail and think it’s a great app and would help me a lot, sadly I just can’t afford the hefty subscription fee so will have to delete.Version: 1.116
✓ Thinks i’m asleep when i’m notI love the concept of this app. I started using it to make sense of my energy levels and try to help me keep a consistent schedule. But for the last couple of days, RISE has incorrectly listed that I was asleep when I was wide awake playing video games. The issue is that it relies off my phone motion to determine whether i’m asleep or not instead of my Apple watch that can more accurately determine if i’m asleep or not due to my movements. Not only did it incorrectly track my sleep and completely confuse the entire schedule thinking that a day had already passed and I only got 1 hour of sleep, but I also can’t simply remove it! You can bring it down to a single minute but for some reason the all simply won’t let you delete the incorrect sleep data! I find this quite infuriating as I can understand sometimes tracking incorrectly, but why not just let me manually remove it? I will continue using the app for a few more days to see if this issue is resolved and if so I will update this review accordingly. I really hope these issues get handled..Version: 1.252.0
✓ Ridiculously expensive and no alarm!Every day I would sync my Fitbit sleep data and this app would take all day to ‘calculate’ my sleep debt which never finished. A weeks trial was enough. The little messages telling me when I was going to be tired were correct but also annoying as there were no suggestions as to how to shift my sleep phase, guess that comes with the even more expensive version.Version: 1.86
✓ Not a free app!Makes you create an account and enter all of your information. Takes you through a whole bunch of screens before telling you it's a paid app. $79.99 a year subscription..Version: 1.101
✓ Great info BUT costs moneyWhen I heard about this app, I was excited to try it to get better insight into my sleep and energy levels. I completed the free trial and learned so much about sleep debt and my high and low energy times to better plan my day. I would have loved to continue using it, but did not want to pay a subscription. Since then I started using another free app which works well, but I still use the information I learned from rise! Would reconsider if they offered a free version of the app..Version: 1.324.0
✓ Confusing and CounterproductiveI don't understand this app. The energy peak stuff is REALLY COOL and I want to like it, but I told the app my alarm is at 7, it told ME that my sleep need is 9:15 hours a night, and I thought "Great, we'll be trying to go to bed at 10ish?" but my "melatonin window" is apparently after 11 and every night I use this app, even if I go to bed before 11, my bedtime is set later and later, and keeps racking on the sleep debt without any explanation of why or when it intends to start reversing that trend. All while displaying a judgy "1h50m sleep debt per alarm" like it's my fault I'm not sleeping in more. I was wondering if it's enforcing a delayed sleep phase because of the ADHD diagnosis, but the app doesn't really explain how it takes ADHD into account either, or if that makes my energy cycle look different somehow from a non-ADHD person's. Sure, I downloaded the app right as I went from no alarm to a 7am wake-up, so I understand why my energy cycle isn't aligned YET, but I expected it to work with me in shifting my sleep pattern, not against me? I can't really afford the subscription, but I thought at least the free trial would be worth doing for a bit, but it's just been very confusing why this app has been trying to make me sleep LESS than what IT says I need..Version: 1.273.0
✓ Energy levels almost opposite to realityJust going through the setup stuff, and after telling the app my times to go to bed and wake up it has announced (not suggested) to me that my energy peak is between late morning and early to mid afternoon and my time when i will feel most fatigued is late afternoon/early evening. This is actually the exact opposite of my energy levels in reality. I experience a really overwhelming desire to sleep from late morning /early afternoon through till about 4pm Right at the time the app tells me i should be feeling fatigue, is when I usually suddenly have a whole lot of energy, regardless of how much sleep Igot last night (and what quality it was) my sleep deficient or anything else. I always feel more alert late afternoon and early evening and struggle mid afternoon. The tiredness is worse if i am in sleep deficit, but is still the same times of day even when i am well rested and overall feeling great energy… What annoyed me is not so much that it got it wrong but tha there is no option for me to tap something to say “no actually this is not when i am most tired/ No this is not when i am most alert” I think the app needs to have an option for every assumption it makes that will allow the user to definitively say when that assumption is not matching their reality. I was hoping from the reviews that the app might be able to help me improve my sleep quality, but being ‘told’ by the app that at a specific time of day I must be feeling alert (when i am actually overwhelmingly tired) and also that I must be tired (when it is one or the two times time of day I have a sudden energy surge (these times are the same every day, regardless of what time i went to bed how many hours i slept how good the sleep was etc etc) I am disappointed not just because it has gotten the first assessment of my sleep so completely wrong, but because it wont allow me to correct it. Anyway if it is telling me i am having my energetic part of the day when i am overwhelmingly wiped out (and vice versa) and there is no way to update that data to say “actually no this is not how i am feeling at those times”…, then i dont see how the app (well the code behind it) is going to be clever enough to actually analyse and attempt to help me resolve my sleep problems? Maybe it only works for very typical sleep patterns?.Version: 1.235
✓ Really wanted to try it for longerI really liked this app when I did the trial and wanted to keep it because I think it would help me a lot. I’m a student so sometimes it’s hard to always get lots of sleep because, you do need it to focus and learn. Since I’m a student I really wanted to purchase this app for the year but I think it’s a bit too pricy to do so..Version: 1.315.0
✓ Good idea bad executionApp just doesn’t work.Version: 1.90
✓ Alarm doesn’t go offBe prepared to be late for work multiple times if you rely on this app! The amount of times this alarm has not gone off on my phone and I have been late to work/appointments is so poor. I am aware that you cannot close the app completely, otherwise that will mean the alarm will not go off the next morning, however even when the app is open overnight, I am finding your alarm is not going off. I paid $85 for a yearly subscription for this app and I am so unpleased…. Furthermore, it is very inaccurate with my sleep, often saying I am getting around two hours less sleep than what I actually am! Definitely needs improvements. I genuinely wish I did NOT spend money on this app..Version: 1.308.0
✓ Good Idea, problems importing Fitbit dataBeen using Rise for 2 months now. Being able to track my sleep debt helped my insomnia. When Rise works at least. Sometimes, rise decides I didn’t sleep last night. Even though the Fitbit App and Phone App said I slept 6.5 hours last night. Main issue is if Fitbit breaks up my sleep into 2 or more events, Rise ignores it? Odd feature to ignore naps and broken up sleep.. That throws of my sleep debt for the next 2 weeks. Rise misses about a night of sleep once every 2 weeks. So my sleep debt is usually wrong. Because it’s missing an entire night of actual sleep. If I could edit the sleep data I could fix it easily. But it only lets me delete sleep, not add it. You can add naps, but they do not affect sleep debt calculation? Even though it said naps help sleep debt? Rise is a very pretty app. Cool features. Nice ideas. When it works it’s cool and helpful. But half the time it simply has the wrong sleep data. If I could add sleep manually I could fix it. But if the core function of calculating sleep debt is wrong half the time…. And there is nothing I can do to fix it other than write emails to tech support. Or click the data is wrong button. Tech support was nice and responsive. And did seem to fix it once after about 2 weeks. I think? But have had the problem a couple more times since then..... I wish it worked. Because it's such a cool and helpful app..Version: 1.134
✓ Became a morning person, but can’t use overseasI had been considering this app for some time after reading Rise’s articles on sleep tips and seeing Instagram ads. This is hands down the best sleep tracking app I’ve ever used. I love the energy tracking and the habit reminders…. All until I traveled overseas. After flying to Hong Kong, the app’s data and server connectivity seemed to be totally out of whack. I could not get reliable sleep and wake time suggestions. The widgets stopped showing the correct energy phase. And the app stops working entirely if I cross over to mainland China. I’m moving to this region soon so I could not justify the hefty annual subscription price with all of these issues present. If this app can work reliably in Hong Kong/China then I would gladly return. If you’re based in the US, then it’s a great app, and I highly recommend it, especially for night owls trying to become early birds. I hope these issues could be fixed soon so I can use this app properly again, thank you..Version: 1.304.0
✓ This app is not free!!!Makes you enter all your information, processes all your data, and then pulls up a screen asking for payment. There is no way to use the app unless you pay. Just make us pay up front instead of making it seem free!.Version: 1.71
✓ Well designed, but blocked by a paywallThis app looked like exactly what I needed, a beautiful and intuitive interface, and science backing it. But after I completed the initial setup I was blocked by a paywall from using any features of the app. A one-time fee would be nice, but locking a whole app like this behind a paywall is frustrating..Version: 1.101
✓ Not great.The app’s predictions of when I would be sleepy or energetic were way off (at times I would be so sleepy that I couldn’t keep my eyes open, yet the app said my ‘melatonin window’ wasn’t for another two hours!) Setting the app to gradually adjust my wake time was confusing, and the “progress” tab showed graphs that didn’t make sense (they showed sleep intervals that were shorter than my recommended sleep time, and the projected wake times did not shift towards my goal.) For a subscription app (and a pricey one, at that!), I expect far better..Version: 1.291.0
✓ It’s not freeWhy make a free app if you end up having to pay to actually use it. It’d be so much better to make it free for everyone and add a “premium edition” with extra functionalities and more detailed data. You basically just give all your personal data then you gotta pay. It just sucks..Version: 1.316.0
✓ Good for display, terrible interfaceYou know what’s great for sleep? Having the first thing to greet you in the morning being the frustration of not having your sleep tracked in a sleep tracker and having to manually input hours on a glitchy interface that doesn’t indicate whether the information you’re inputting is for the night you slept or the day before. The app is okay because it does seem to project energy levels which looks cool, and might even be accurate. It has helped me regulate my sleep because I get a quick reference to my sleep quota. But god, please, the developers need to fix the glitchy hours input interface. How to count the ways??? The “mattress” mode doesn’t record the hours once I press stop on it in the morning half the time. When inputting manually, another half the time the hours are inputted for the day prior or the day after instead of the day I’d intended the data for. Etc etc. the app is so good, yet terrible..Version: 1.239
✓ Not good for people who work nightsI love the idea of this app, but the execution makes it obnoxious to use for people who are regularly up working late and not constantly on their phones. It estimates when you sleep based on when you put your phone down for a long period of time at night—which means if I work from 10pm to 4am and then check my phone before going to sleep, the app decides I went to sleep at 10 and woke up at 4. I have to check every day to see if the times are wildly off (which they often are). Sometimes I’m able to manually enter the right times, but sometimes it won’t let me. This morning I went to sleep around 5:30 and it wouldn’t let me enter anything past 4am. It also doesn’t have a way to record your whole night of sleep if you happen to wake up in the middle of the night and check your phone before going back to sleep; you have to manually adjust. I finally gave up and deleted the app. I think it would work better if I used Sleep Cycle every night, but I don’t have an outlet near my side of the bed and don’t want to go to the hassle of charging my phone on a portable charger every single night just to get Rise to work. For a paid app it should be better with this..Version: 1.65
✓ Great UI, major data issuesThe first day of using this app seemed so amazing, it tracked my rhythm to the minute almost. But when I woke up on the second day it got my sleep time completely wrong and threw my whole day out of whack. Despite me correcting the sleep time, it never corrected the day again. Even with a 30 min buffer, the app thought I was asleep when I wasn't, and what made me completely delete the app was the fact I got more sleep than I needed and yet my sleep debt went up overnight by 4 hours!! makes no sense. I tried reinstalling the app and starting from scratch but overall found the data calculations innaccurate after my first day of use..Version: 1.273.0
✓ A promising app but too expensiveSo I tried the app for 7 days, it is super interesting with the energy and gets my dips in energy etc spot on. I do think it has a lot of potential and there are some bugs to work out, like you can add a nap but not change at what time you took the nap (meaning if you forget to put a nap in and do it later it will come up as adding to your sleep debt) It is over priced for the functionality it offers. It was coming up as over £60 originally, there is a reduced price when you click to cancel in Apple (£35) but still pretty expensive for an app that only really tells you your predicted energy levels through out the day.Version: 1.91
✓ Excited to use, but so far quite buggyI absolutely love this app and I’ve only had it for less than 24 hours, however I’ve found it quite buggy - freezing after I try to add an energy boost or switch to a different page from the navigation panel in the bottom. It really gets very annoying that I have to force quit the app each time I go onto it because it freezes 😓 Once this gets fixed though, there’s no stopping this app from never getting deleted from my phone! Please fix the bugs but thankyou for developing such an innovative and educational app!.Version: 1.269.0
✓ Great idea, poorly executedThe core idea behind the app is fantastic, but it’s let down by its UI & bugs. It is able to predict my energy levels throughout the day very well based off sleep data from my withings move smart watch. The ‘learn” section is also genuinely insightful. However: It feels like every time you enter the app it hangs for 5-10 seconds calculating your sleep data, even if you exited the app just 5 minutes ago. The UI is laggy and very clumsy to deal with when editing the sleep data, which is often: the app tracks sleep through phone downtime + sleep data. In my case, I put my phone down up to an hour before sleep most nights, which counts as sleep for Rise. I wish it would just use the data provided by my smartwatch via healthkit :-) The pricing model has really put me off the app. I understand it’s less than £5 a month, but £45 for a year is a huge commitment. The app has made me think differently about my relationship to sleep, but I will not be picking up a subscription until a monthly model is introduced..Version: 1.104
✓ Great in theory but app doesn’t work for longThis app is wonderful - for the first couple weeks it was really good at tracking my sleep schedule, calculating my energy peaks n troughs, it tied in to how I was actually feeling and helped me make sense of how my sleep affects my life. Really glad I tried it. However, the app is kind of buggy now. It freaks out if you have to edit the sleep times (because, let’s face it, your phone is not a good way to know if you’re sleeping), and right now I have the app as a widget on my iPhone 12 that usually updates fine but today after a really good sleep, it just says « Sleep debt & energy calculating... » and had been this way all day. The actual app itself is no better, for some reason there is a gap between my wake time and the groggy period. I don’t get it, for this first half hour awake I’m not groggy....? 😂 I’m not sure what’s broken it, whether it be my mad early bedtime last night because of a headache or because I got up earlier than usual, but the app can’t seem to handle a change in routine so I’m not very impressed by this sudden failure..Version: 1.111
✓ Not good enough.This app is great, but it doesn’t play nice to people like me who works overnights. I struggle with keeping track of my sleep so I thought this might help… not worth it.Version: 1.327.0
✓ Automatically charges after trial ends.Once your free trial ends you are automatically charged the $86 for a whole year subscription without any further correspondence or in-app notification. I’m not saying it’s not a good app, but for me the functionality is limited as i don’t wear any biometric monitoring devices such as Fitbit or Apple Watch. Would I have paid $86 for this? No that’s almost a whole days pay for me. Would I have paid $7.16 per month, cancel anytime? Yes I would have given it at least a few months to see if it helps adjust my sleep habits. Anyway I guess I have a full year to find out because I’m forgot to cancel my trial. Apple needs to change how subscriptions work. Users should upon opening an app with a trial be notified that the trial has expired, then have to agree to a subscription. The current model means if you forget to cancel your trial you can have $86 that you need for food and stuff be taken out of your account..Version: 1.107
✓ Doesn’t Access correct data from Oura RingI have an Oura tracker that provides data on my sleep. Rise often does not get the correct info. For instance 1 night I slept 5 1/2 hours and it was noted on Oura but Ride said I had no sleep debt for that night and did not get the correct info from Oura. Won’t be using..Version: 1.337.0
✓ Just another subscriptionThis app asks for all your info and does the calculations for your sleep debt but before you can go any further you must buy a subscription. i was disappointed because i was never informed i would have to pay and i wish the app would’ve said something about it before hand.Version: 1.110
✓ Plenty of promise but glitchy and expensiveThis app has plenty of promise and is worth downloading for a free trial. However the app is very glitchy. I have had issues with the calculations retiring non-sensical info from time to time. The widget is good when it works but today for example, it is refusing to refresh. The app is also supposed to have compatibility with Garmin watches. But when liked (through the apple health app) the sleep times are disjointed and much shorter than the reality. On top of all this is the annual membership fee. I could forgive the glitches for a lower fee but this app is the same price as Evernote for example which is a very polished app providing data storage etc... Unfortunately as much as I’d like to support rise, I won’t be proceeding past the free trial at this stage..Version: 1.104
✓ Seems faulty?After analysing 200 nights of sleep data, Rise claims that I should sleep just before midnight but also that my "peak" time is 3am to 10pm?! That isn't a typo. Even if it was correct, that's useless, unactionable information for someone who works 9 - 5pm. The UI is very cool though..Version: 1.96
✓ Waste of moneyAfter trying out the free trial and forgetting to cancel my subscription, I’ve been locked in for a whole entire years worth ($65+) even though I did not enjoy my experience dueinf the trial phase. Despite this I’ve kept the app but honestly found it quite useless. It can’t even accurately pin when I sleep so I end up manually inputting the data every day. Even so all I find it useful for is telling me how much sleep debt I have. But that doesn’t help. I can do that myself especially seeing as I have to manually input data anyway. Wish I could refund my years subscription..Version: 1.123
✓ Pretty good but not flawless sleep appRise attempts to simplify the process of monitoring and nudging you to correct your sleep patterns. I’m a big fan of its simplicity as too many sleep apps are far too complicated for a normal human being who is perhaps prone to not sleeping enough and wants to correct that. Using a single number to calculate your sleep debt over a two week period helps to demystify the different factors of light or deep sleep that other apps use. The little nudges to wind down and go to bed etc are nicely done. All in all - it is ‘gamifying’ sleep in a way which appeals to me and may work for you. Three stars for two reasons - my word it’s expensive and so it’s simply not going to be affordable for everybody. The second reason is that a bug is preventing me from adding in a missing night’s sleep and therefore throwing off my sleep debt number (I’m just stuck with a spinning circle when I attempt to do so). Hopefully this will resolve itself, but really if an app only does one thing it needs to do it perfectly..Version: 1.197
✓ Can’t enable needed dataUPDATE: Apparently certain parts of setup need a day or a few days to work. That really should be stated when it starts doing those parts. If I’d known the first sleep debt calculation took a few days, for example, I wouldn’t have been checking every day and contacting support. I just downloaded the app because it looks really cool and I’ve already run into a problem. I’ve enabled the motion tracking no problem. Then I tried to enable the health data and that’s when it stopped working. I followed the steps given in the app and enabled the options I had. My settings shows two options labeled “steps” and “sleep.” Apparently “sleep” isn’t the same as the “sleep analysis” the app wants, because now it’s telling me I don’t have it enabled. But as far as I can tell, I do. I’ve been trying to find a way to contact customer support, but there isn’t any way. The support page is just FAQs, no way to contact them, despite the top of the page saying you can contact them. I really want to start using this app, but until this settings issue is figured out, I can’t! How do I contact a customer support person????.Version: 1.91
✓ No customer service, over promise, under deliverI’ve been using rise for a few months very regularly. While I think it’s a great concept and can really help, it has major issues hence the rating. 1. The sleep calculator can’t do basic math. I’m looking at the hours I’ve slept and the calculator is not adding it correctly. I don’t know if it’s confused about previous day or something, but it doesn’t work. 2. They say that they will send a weekly analytics email, they don’t. 3. Try contacting them about any issue, you will not get a reply, you’ve paid for the app and now you’re stuck. For these reasons, I will not renew the subscription and can’t recommend it to anyone. If they fix these issues, I could see it working because I do love the concept. But it really needs to develop because it’s very expensive for the lack of support and development..Version: 1.110
✓ App looks really good, except a couple issuesApp seems to track your sleep better than most apps I’ve seen, except there’s no way to account for your job. It’ll base the entire day on when it thinks you should sleep, and does not take into account when you HAVE to sleep, which messes up your entire energy schedule as it tells me to wind down 3 hours after my bedtime. Plus the subscription system is absolute nonsense. In Apple settings, it says the yearly subscription options are $47.99, $79.99, & $119.99, while the monthly subscription options are $80.99 & $82.99?.Version: 1.177
✓ No reminder to cancel subscription despite saying they willThe app itself is fine but I haven’t used it long enough to have any specific benefit. I tried the 7 day trial which automatically enrols you in a yearly subscription. There’s no option of enrolling in a monthly subscription with the 7 day trial. Normally, I set reminders but the rise app very helpfully said it would remind me the day before of my trial ending so I could cancel my subscription. Today (first day after my trial ended), I had a feeling that my trial was ending soon. I checked and I’ve been billed £50 for not cancelling yesterday. Does feel like a bit of a scam, especially with the lack of promised reminder..Version: 1.250.0
✓ REFUND PLEASE *BEWARE*I was automatically billed for a year of RISE without my knowledge. I never consented to a year of rise when I signed up to the free trial. When I tried to ask for a refund through Apple, this subscription does not show in my purchase history. HOW have this company charged my card if I didn’t sign up through apple? Alarm bells are ringing. Therefore I am unable to request a refund through apple. Instead I am left with an email address for this company, and other reviewers have stated they are slow/do not reply to refund requests. Can you please get back to me regarding a refund? I do not use the app and I never wanted a subscription for the service. If the company can deal with this quickly, I will leave another review outlining their refund process, As nobody on here has actually stated if they successfully received a refund after emailing. Thankyou *update* I got a prompt email response from the company, they state a refund is in progress, 5-10 days. Fingers crossed!.Version: 1.230
✓ Great for awareness of sleep deprivation, needs improvement on functionality.I’ve noticed you cannot delete erroneously recorded periods of sleep. You can edit their length, but not delete them (at least that I can find). I just noticed the app registered the past two hours as me being asleep when really I was just sedentary, playing a video game on a different device (I even had episodes of a show playing on this same phone, so the phone wasn't even inactive and it was literally sitting in my lap. I highly doubt I was so still that my phone registered me as asleep). I tried to delete the recorded period of sleep but can’t seem to do so beyond manually reducing it to a 0 minute nap that never happened. This seems like a glaring error to me that could make the sleep debt calculation wildly inaccurate depending on how the calculations are made. I assume the app took my normal average sleep times and made the ~wrong~ assumption that my movements this late at night were just restless sleep. Please add the ability to delete sleep records and I’ll probably start using this app seriously, because all of the other resources it provides seem to go above and beyond other sleep tracking apps. Otherwise, I can’t trust something that won’t even let me fully correct incorrect data..Version: 1.98
✓ Looked promisingWould be nice to use, asks you relevant questions, ready to get started then hidden behind a paywall monthly subscription. A one time fee I could understand..Version: 1.90
✓ Great app, too expensiveThis is such a great app, I’ve had sleep issues for years and it’s really helping me to see exactly what’s going on and how I can help reset my sleep schedule, and why I feel tired at certain times of day. I’ve tried a lot of sleep apps and this is one of the best! It’s a shame I won’t be able to really gain any benefit from it though as the free trial only lasts a week and then it’s a cost of £45 which is a huge upfront cost! I’d be more than happy to pay monthly but there’s no way I can afford that huge lump sum and it’s a shame I just won’t be able to use the app once the free trial is over..Version: 1.1.06
✓ Energy BoostThe app is pretty good for encouraging you to go to bed earlier. I have noticed there are some mornings where the alarm doesn’t seem to go off. Also, the app sends me notifications all day long but when I open the app I can’t work out what the notification is for. Maybe there needs to be a Notifications area on the app that tells you what the notification is for (or maybe there is one and I just can’t find it). My biggest issue is that I want to use the Energy Boost feature but the app can’t find any time on any days that would be best to do any of the activities (I want to find the optimum time to exercise). I tried looking in the FAQs for help with this but the words “energy boost” don’t even come up in the FAQs search. Very frustrating..Version: 1.323.0
✓ Good concept but app is poorI like the concept of Rise. It actually give you practical tips to improve your sleep and energy level. Most sleep apps only tell you the quality of your sleep without telling you what to do about. However the app has several issues. It’s fairly complex and isn’t easy to understand. For a $60 subscription price I would expect better user instructions. Most of the help articles are too theoretical to be much help. The app tells you in multiple places what time you should go to bed- smart schedule, melatonin window, widget, calendar entries, etc. They are not consistent in their information. I get messages that my melatonin window shifted but the time it gives is no different than the smart schedule. The wake zone is different than the wake time goal. The alarm is also cumbersome to set. I think you may get most of the benefit by simply going to bed earlier and staying consistent. Also it’s a drain on the phone’s battery..Version: 1.271.0
✓ Features are so Limited that it’s Useless to MeThe first issue I encountered was that I had little control over the sleep data I imported. My data was mostly from years ago when I was dealing with health issues, as I just recently started wearing my Apple Watch again. My sleep needs were very different then than they are now so it skewed the sleep need, energy graph, etc. Then I noticed that the app was telling me to wake up much later than I need to for work. I could not find a way to tell the app when I needed to wake up so it could adjust my recommendations. If there is a way to do this, it needs to be much more accessible. Finally, the energy graph was INCREDIBLY inaccurate, basically the opposite of what’s true for me. Part of this has to do with medication that alters my energy levels and part of it is just being different than the average human. Overall, there needs to be more options to customize your data and recommendations. There also needs to be more data collected so that the app can account for things like being neurodivergent, mental health issues, etc. For example, the algorithm should be able to identify sleep patterns consistent with depressive episodes, so data doesn’t get skewed by periods when a user may sleep significantly more, but not as a result of their biological sleep schedule.Version: 1.140
✓ It just assumes your sleep hours, does not let you input actualsThe whole point of a sleep analysis app is to help people with poor sleep patterns yet this app just assumes default sleep, wake, energy, and melatonin start and stop times and does not let you change them nor dies it track actuals. Everyday it “tracks” my patterns incorrectly as times when normal/standard people’s melatonin levels are increasing and energy levels are decreasing when in fact I have just woken up. Conversely it tells me that I was sleeping for x number of hours when I was up the entire time and wont let me remove those sleep windows that it assumes while it pretends to track. All it does is show a graph of normal people’s patterns and tells me that’s what I did, when is the complete opposite of my actual times. I could have gotten that information looking at a single picture online. App is completely useless..Version: 1.143
✓ Great concept, poor execution with a con style payment model.The idea is great, and works well as a concept. Really helps get your head around where you’re going wrong and where you need to improve with your sleep. Then frustratingly it falls down in two key areas. The first one you’ve got the manually refresh the app everyday, which doesn’t always work first time. If you want the widget on your watch to refresh you got to do a frustrating app dance between opening the apps to refresh then closing the apps to force them to talk again completely defeating the ease of use element. Then the real trap. The only business model is pay for a year, up front. No option for monthly subscription or to even spread the payment out. Here’s a two week trial and then a years commitment, by which point you’ve either got all the information you need or left with an app that adds to the daily frustrations. In the world of monthly subscriptions this feels positively feudal. I’ve used this for three or so months now, tried to contact support to raise the app issues to get no response. Can only advise to avoid..Version: 1.121
✓ Wakes me up when I want to sleepThe app is packed with features but seems to lack connection between them. I set the alarm to 6am on week days but then on the first Saturday of my trial the morning routine reminder wakes me up at 6:01 when I was hoping to finally get a little more sleep and reduce my sleep debt 😩.Version: 1.295.0
✓ After 10 months it has done little goodI got the year subscription and I use the app every day but I’m really unhappy with it. It pretends to have some advanced grasp of science but it essentially just calculates your sleep and tells you when to go to bed with other automated notifications. Maybe the worst part about it is that the notifications it sends you to supposedly help you are negative and even shaming! Why??? Negative messages don’t motivate people! When you have insomnia and you’re up in the middle of the night it tells you to go back to sleep with this message: “You owe your body some sleep.” Who with insomnia does not know that? Who needs an app adding to your anxiety when you’re up at 2am??? Even when you finally reduce your sleep debt it tells you: “You did it! Don’t lose it!” Why add shaming motivation on top of the positive? The developers need to pay attention not just to sleep science but the science of how apps actually motivate people. Take a que from Duo Lingo that uses lots of small positive bits of feedback to hook people to keep using the app and actually learn. Honestly I feel like this app just capitalizes on the fact that there are so many people with insomnia desperate to sleep who just read the same advice over and over on the internet and want real help. This app is nothing new and doesn’t help. Save your money..Version: 1.308.0
✓ Very unimpressedI signed up for a trial of this app to help me get my sleep back on track during a lengthy struggle with insomnia. Without warning, the trial ended and a whole year’s subscription went out of my account. I know this is a thing with apps, but I feel there should be a warning. More importantly, the sleep recording made my problems worse. I was constantly being told by the app that I had hardly slept at all and my energy requirement for the day was very low. This led to increased anxiety and made bedtimes fraught and mornings even worse. I contacted the developers and they didn’t bother respond. Really bad customer service. Non-existent in fact. So they are happy to take my money but not happy to engage with a dissatisfied customer who is having a rough time. I have subsequently started using a different sleep tracking app and the results have been excellent and I am now sleeping well. No thanks to this app though. So annoyed about the yearly subscription. Surely monthly would be more reasonable, since many insomnia sufferers only suffer for a few months at a time?.Version: 1.169
✓ Does not work for graveyard workersI started working graveyard a month ago and figured I would give this app a shot. It synced all of my sleep data from my health app. Shows I go to sleep between 3-4pm and wake up at 11pm. But it keeps showing my melatonin window is 11:57 pm. I’ve manually set my sleep hours on the energy tab and now it’s showing I only have my energy cycle from 11-12pm and then it just flatlines…I have a peak at 11:00, grogginess as 11:20, peak at 11:40, and melatonin at 11:50. Not sure why they can’t use their normal algorithm and just adjust it 8 hours back to give me some results. But it’s non functioning for people who don’t sleep from 11-7pm. My wife also tried it and has work at 5am so sleeps from 8:00-4:00am and has a similar issue. Has her whole day cycle of energy in a short hour span. I feel this app just gives similar results to everyone who sleeps at normal times and it glitches when you sleep at other times. I use AutoSleep and it may not have the most, but it’s free and it works no matter when you sleep. Plus it’s free unlike this $60 a year for generic results that fail when you are out of the norm.Version: 1.167
✓ I should have investigated this app more carefullyI’m very, very hesitant to allow the upload of my health data. But I figured, well, I’ll trade my health data for some bespoke analysis. Wrong. This app apparently wants to harvest my data and also wants me to pay 80 dollars. I regret adding my data. It’s on me, I should have more carefully looked at the app description. I clicked on a link I saw on hacker news. Buyer Beware! I would have appreciated that, BEFORE I uploaded my health data, I was made aware of the pricing and charges, during the customer funnel in the app..Version: 1.104
✓ TerribleThis “free” app lets you use it for about an hour or so until it forces you to pay. DONT DOWNLOAD THIS!!! Ironic how this app that is supposed to help my sleep schedule, messed up my sleep schedule by taking ages to set up. Never download this!.Version: 1.116
✓ Good but could do with improvementsI’ve tried many sleep apps over the years and this one does feel quite unique compared to some of them. It’s helped me to consider energy levels and the fact I may have been trying to go to sleep too early, hence having a more restless sleep. I’m not going to sleep later but sleeping solidly with more energy. The reason I won’t be subscribing beyond the free week trial is because of the lack of user friendliness. The different sections of app is all over the place and it takes me ages to find what I’m looking for, and then I forget where to find it again the next time I’m looking for it. I also didn’t quite understand how you change the suggested sleep time, as it was suggesting quite a late time and a late get up, but because I need to get up early for work, this didn’t fit with my routine. Maybe this would mean having to use the app for longer but I just became a bit impatient with it. I rarely leave reviews but with this app I feel like there is so much potential that I wanted to make sure feedback is received so that the improvements can be made, as it’s something I would consider using in the future. There elements I appreciate and have learnt things about my sleep routine, but it also needs to be made more use friendly (and I’m not a tech novice)..Version: 1.247
✓ Worsens sleep - wakes you hours too early‘Smart alarm’ Woke me up at 5am today, 1.5 hours before the app’s own designated wake time, leaving me completely exhausted. Have a hearing starting today at which I need to actually be capable of thinking, which I’m now not. Particularly enjoyed the part where it wakes you up much earlier than it’s own algorithms indicate is correct, then tells you all about how screwed you are with that little sleep. Don’t download, don’t subscribe. If your sleep is poor, this will make it measurably worse..Version: 1.271.0
✓ Nice UI but no real added valueThe nice UI made me want to try the app. It first crashed just after being installed. Then require few configuration to be set, doesn’t seem to take existing data or analyse your habit. Then it set up its own alarm. After that you receive a ton of notifications all day. Those notifications seems to be based on the configuration of your day and not the actual day. So it doesn’t seem to bring any kind of value, duplicate existing functionalities of the iPhone and it is very expensive!.Version: 1.289.0
✓ Not helpful for parents of young childrenI wanted a way to find my optimal times for sleeping and waking to feel more energised. At this time of my life, sleep debt is all I know with young children. I’ve got a 2 and 4yr old who generally sleep through but it’s not a sure thing with kids. Already started off in the app in sleep debt and have been consistently going into more debt and lower energy levels since using it. Frankly it’s depressing as I know this isn’t going to change in the future and naps are not an option for me with two hyper kids about. Have to delete as it’s not helpful for my mental health to see the raw data of how bad my sleep debt is when there’s nothing I can do about it. Would not recommend for parents, sleep debt is all we know and this apps main focus is on that!.Version: 1.308.0
✓ Used to be amazing but now brokenI was very impressed by this app when I first got it. It served as great indication of when I might experience a dip in my energy during the day and really helped me focus on my bad sleeping habits. However, all this changed with Apple’s most recent iOS update. Since the upgrade to iOS 16 and the addition of the Apple Watch’s ability to track sleep phases, this app has started tracking time awake during the night as time asleep. As someone who wakes up constantly during the night (think probably 10+ times), this severely impacts the accuracy of the measurements and the resulting energy ups and downs during the day. The app also doesn’t calculate any time asleep after my phone’s daily waking alarm (say if you decide to go back to bed for 2 hours after you blindly turn the alarm off) and has never autonomously recognised a nap yet. As a result, the energy level indicators are more of a gimmick at this point, which is really disappointing, considering I felt they were pretty accurate at the beginning. It is also somewhat frustrating that you cannot access the various energy level predictions from previous days, but can only see the current day’s predictions. It feels like a missing functionality that should be there for comparison purposes and to track progress. I’m disappointed that a subscription based app with so much advertising put into it suddenly is experiencing so many issues and there have been no updates to address them yet..Version: 1.220
✓ Useful, buggy, bad pricing practicesThis is a useful app. It’s helpful for keeping track of sleep debt and working towards getting it down. It does seem to have numerous bugs. Notifications don’t work at all for me: not most iOS notifications, nor SMS, nor the email they said they would send before my subscription started. I’ve checked all my settings and they’re fine—the notifications just don’t work. Also the iOS widgets come up with some weird numbers. The widget says my “evening peak” time is 2:25am–9:24pm. I’m not a fan of charging for the whole year at once. If Rise are confident in the ongoing usefulness of their product, why not offer a monthly subscription? Making it yearly just seems to be taking advantage of people who might forget to cancel their trial, or of people who decide it’s not for them after a couple of months’ use..Version: 1.114
✓ Thanks for your reviewJust wanted to thank all those who said that there is a paywall after you enter your information. You saved my time and saved me from feeling frustrated and manipulated. With reviews like this, developers who use such cheap tricks will eventually realize that they don’t work. Nothing wrong with offering a paid product, but if you are not confident enough to be upfront about it chances are that your product ain’t worth the money..Version: 1.252.0
✓ Good in TheoryI love the science behind the app and really have tried loving this app, but it just makes too many mistakes that have to be manually adjusted, so I have found myself needing to adjust its data nearly every day. If I tap a button so the time will display on my phone and then go back to sleep, I will wake up to be told that I’m in my peak time because I’ve been up for several hours. Sometimes it will say I have been asleep just because I am not carrying my phone with me in the evening, and I will have to change that. If it were free and I had to do all of this myself, it would still be irritating, but there are too many glitches for people to pay for this app. I had actually synched this with my business partner’s Google calendar so we could coordinate communication better from a distance, but it has wreaked havoc on him trying to communicate with me based on when it’s displaying my wake and sleep times so we had to completely disregard the data the app kept sending..Version: 1.150
✓ Doesn’t work in its current stateBoth my partner and I decided to try this out but we both ran into the same bug which renders the app unusable. The “Energy” tab has glitched out and will not load, showing just a black screen. Tried logging out, deleting and re-downloading the app, everything we’ve tried hasn’t worked. In its current state I would not recommend using this. The app has a great idea behind it and shows a lot of promise but it’s technical problems hold it back greatly..Version: 1.105
✓ Doesn’t live up to expectationsI expected this app be amazing from the ads and the science it refers to. The quiz to determine your sleep issues also appealed. However I found the app a bit basic and really don’t offer that much value. The quiz is not overly comprehensive and didn’t give the option to include some of the critical factors affecting your sleep, like sleep apnea and children (it did give a sleep apnea option, but you could only choose ONE priority from a list). It told me i need to sleep 9 hours which is true, but the sleep window ideal for me it gave me is just not viable with small children. The app told me that I have a sleep debt but no solution for fixing it other than sleeping 9 hours + per day between certain hours. The energy level chart that supposedly give you “optimal” times, did not reflect how I felt. It’s also impossible to figure out how to cancel the alarm once it’s set. I’m a paying customer of AutoSleep and that gives me more valuable info and actually helped me get diagnosed with sleep apnea. I don’t think this app would make any impact on my life so I decided not to pay for a subscription.Version: 1.275.0
✓ Didn’t workGot stuck in an endless loop to connect my Fitbit. Uninstalled after the third loop..Version: 1.150
✓ Good app, very frustrating to use.First off, the app concept is great and all the science seems legit and everything in that aspect checks out. However, the app itself is extremely frustrating and annoying to use. First of all, every time you log out and want to log back in you have to go through the 4 or 5 introductory slides every single time. Now that shouldn’t be an issue for most people because you won’t need to log in and out probably ever. So why did I do it? Well shortly after signing up I saw that the sleep data that the app got from my Apple Health were very inaccurate and so the app was suggesting me ridiculous timings based on that data (which I know isn’t the app’s fault). And so I wanted to delete the Apple Health sleep data and start fresh, but doing so didn’t change anything in the app so then I tried revoking the app’s permission to access Apple Health, that also didn’t do anything. So at this point I thought I’d just delete the account and create a new one, and well there is no option to delete your account. So I log out and try create a new account using another email (after going through the 4-5 slides again), and that brand new account had the same data and settings and habits that I’ve set on the other account. At that point I gave up and just deleted the app. All in all, if you wanna use this app, make sure you check everything’s all good before signing up..Version: 1.189
✓ I’m a believer BUT doesn’t seem to deliverI’m really interested in everything this app promises and has to offer…but I never feel confident that it has tracked my sleep accurately, and therefore I don’t feel I can trust the rest of its suggestions for that day. (It doesn’t seem to account for short wakes in the am but then I go back to sleep for 30-90 mins before truly waking/getting out of bed.) Yes, you can edit your sleep manually…but if it’s connected to my Apple Watch, why isn’t it tracking that data automatically? I expect an app like this to be tied to actual data, not my own recollection. Another thing that troubles me is that this app recommends 8 hrs & 45 minutes of sleep per night for me…that’s a lot! I value sleep and want to maximize it for my health and productivity…but I’m not sure it’s reasonable to expect / plan go to bed at 9:30 every night of my adult life. Finally, I’ve been monitoring how I feel during the day and I can’t perceive a big difference between my peaks, dips and the rest of the day…which makes me wonder how important this is for me…which then makes me hesitant to invest in the annual subscription. (Maybe I’ll start with monthly to continue monitoring whether/how it adds value.).Version: 1.226
✓ Liars and ThievesSaid it would give me a notification before my trial was up so that I could cancel. Got no notification and was billed. I want my money back..Version: 1.342.0
✓ Great idea, poor execution and non-existent supportI have been using Rise Sleep for a week or so, and I love how accurate it is at predicting my sleep needs and energy patterns. It’s helped me have a better understanding of how important getting enough sleep is (I’m a recovering insomniac) and thus helping me make better decisions. BUT! And this is a big but. The app keeps stalling and I have to restart it 5-10 times each day just to even view my sleep data. It is highly frustrating, especially since I’ve paid for the yearly subscription and it wasn’t all that cheap. And there is no option to get in touch with support through the app, nor on their website, so I’m stranded. I hope this review will help get their attention...Version: 1.91
✓ Great start, needs moreLet’s start with the positives. Brilliant UI, looks great. Perfect onboarding, and the widgets are decent too, and nice notification system. As others have said, the app really falls down with its simplicity. It looks like it’s smart, but it’s more of a ‘mood’ app than sleep tracking. In fact, you really need to use a secondary sleep app to properly track your sleep. Rise simply uses the time you put down your phone, and picked it up in the morning. And while the ‘science’ is all fine, it’s fairly limited (we get tired in the afternoon, and have a second wave early evening). It feels like it needs more data – food intake, exercise etc – to be more qualified in generating that curve. I’d happily give it another month or two to try, but there’s only the option of a year’s subscription annoyingly, which is too big of a commitment for something which is currently so limited..Version: 1.162
✓ Too buggyOne week is not long enough to check out the app. Two weeks trial and option to pay by the month. Happy to pay for a good app but considering how buggy it is I think the amount of money charged is over the top when compared with other health apps that are reliable. I don’t get the weekly email, i wasn’t getting reminders reliably so I’ve deleted those, my sleep data is ridiculously off, this morning tops it off with a week of sleep data missing. The one positive is I now pay more attention when I feel tired in the evening, so in that sense it has improved my sleep. I suggest you send a monthly email to all customers with a simple feedback form so you can analyse the results of bugs. Could be a good app once you sort out the bugs..Version: 1.127
✓ Good but expensiveIt’s a solid app. The user friendly and minimal design has me spinning in circles. I love the idea that I can view a predicted trend line on my daily energy, however this is glitchy and sometimes the trend line is very broken. I would pay to use this app, but I just do not feel comfortable paying $85 a year for it. I would rather go on a monthly subscription. Yes it’s practically the same, but $85 is a lot to spend on an app..Version: 1.102
✓ So awfulI tried it for a short trial period and it was never right. Sometimes I’d have loads of energy when it said I had none, other times I had no energy and it told me I had a peak. Total nonsense. So I cancelled my subscription and they still tried charging me. Their FAQ was useless, suggesting I had to get my money back via Apple even though RISE billed me. Every app I have has a nice quick cancel and refund policy, as well as reminders that you will be charged. If my other apps can make it work, why can’t rise? Certainly don’t trust their science if they can’t even make their bill payment system work. Suspect it’s a load of nonsense with much marketing hype. Save yourself the frustration of trying to get your £50 back, and just don’t download it in the first place..Version: 1.179
✓ Gros potentiel mais… en anglais seulement 😕L’app a l’air super bien développée, visuellement sublime, et déjà je commence à mieux comprendre mon sommeil mais… pour un sujet si avancé et important que le sommeil, j’hésite à payer un si gros prix pour une app qui n’est pas en français. Je vais compléter la période d’essai (l’app ça nous envoyer un rappel avant de nous facturer! J’adore!) mais je vais probablement attendre que l’app soit traduite avant d’investir l’argent dans un abonnement..Version: 1.266.0
✓ Soo doesn’t loadI have an iPhone XR and my phone has been on the loading logo saying calculating debt for 4 hours I have tried on 3 different phones (6,7, Xr) I just want to try the app plz help.Version: 1.117
✓ Working better, still some kinks...Update: Did finally hear from developer, and some issues have been fixed. It’s still not logging my sleep time 100% correctly, but it’s communicating better with Apple Health and at least somewhat responsive to when I input my own sleep times (though it’s hit or miss). I think the biggest issue is that it has expectations of what a “normal person” sleeps like, and that’s not me. I might sleep 4 hours at night or 9 hours during the day... and those 9 hours might be split between multiple sleep sessions. I get this isn’t most people, but some of us (who probably can benefit most from the wisdom in this app) don’t have “normal” sleep patterns. Still love the idea, and hope it keeps improving for weirdos like me. Will keep trying for now, in the hopes it’ll finally sync up 100% (or at least closer). ✨🙏🏼✨ Original Review: I’ve been trying to use this app for weeks and even connected it with my Health app which is connected to another sleep app. For some reason, it can’t seem to keep track of my sleep properly, and keeps showing that I haven’t slept enough, when I have. Reached out for customer support and they are the ones who suggested that I connect to the other sleep app, but still didn’t work. Reached out again, no reply. Great idea, incredibly frustrating that it didn’t work. Apparently, it does for others. Lucky them..Version: 1.87
✓ Great concept, but it’s brokenI love the idea of this app, and the beautiful design, and for the first day I had it it was awesome. Loved seeing my energy levels and circadian rhythm mapped out. Unfortunately, after the first day, the app went haywire. It tells me my “energy peak” is at 3am, and the circadian rhythm line is a knotted squiggle that makes no sense. After contacting support, and getting an initial response, it’s been a few days with no further acknowledgement of the bug. I can’t recommend this app in its current form, as it fundamentally doesn’t work..Version: 1.101
✓ Confusing Pricing But Alright AppI love the energy schedule I'm given throughout the day- and when I remember and lay attention to the notifications for habits it really helps. But I have two issues. First- my sleep schedule has been messed up. I'm trying to get it on track. But if I'm up late and then wake up late it tells me my energy peak occurred while I was still sleeping. And anytine I sleep over 12 hours it seems to not give me a new adjusted energy schedule or sleep debt that day - only shows the day prior. Meaning the nights I've working hard to pay down my sleep debt are skipped, and my sleep debt only decreases if I'm sleeping 1-3 hours over my sleep need. The second issue I have is the confusing Pricing. I had made up my mind I would pay for an annual subscription after the trial ended. I forgot and got charged automatically, which was my fault. But when I looked at the pricing options I was charged for a $60 annual subscription while there was a second option for a $30-40 annual subscription. If there was a special going on its upsetting thst anyone auto charged during that time paid full price. I already felt like I was splurging considering paying for the app and then felt like I somehow was overcharged inadvertently..Version: 1.91
✓ Didn’t tell me when my free trial would end…I was using the free trial of Rise to get an understanding of my sleep cycle, when all of a sudden I got a large charge on my bank account! I didn’t put 2 and 2 together, until I realized it’s because this app never said my free trial would end. THIS is a problem for 2 reasons. The first is that the app promised it would tell me when my free trial was going to end, if I wanted to cancel it. That never happened! The second is that the 14-day free trial only offers the 1 year option to renew after the trial is up, which is SIXTY (60!) dollars! I’m very unhappy. The app itself is good, it’s nothing outstanding though. It tells me to go to bed at 11pm-12am despite the fact I have to get up at 6am, which is a very bad amount of sleep time. The only thing it does well is predicting the morning productivity and afternoon dip. The afternoon productivity prediction is always wrong. I’m not exactly sure if I’m able to get refunded over this, but I really want to. $60 is 5 hours worth of me working, and I don’t want to spend that on a mobile app!.Version: 1.313.0
✓ Really Great! But too much of a $$$ commitment.Let me explain, I really like what Rise does but I simply just don’t want to fork out $60 for a yearly subscription just to use this app. Also the free trial for this app should last for 2 weeks instead of 1 week because according to the app, it takes around 2 weeks to calculate your true sleep debt. Yeah other than that I love everything else that this app offers. I love being able to set reminders to remind to wind down for the night. Because of this I have been able to relax just in time for bed! I do recommend giving this app a shot if you are struggling with getting on a normal sleep schedule! My message to the developers of this app: *please extend the free trial to 2 weeks. This way we can experience more of what Rise has to offer and actually see our true sleep debt. *please consider adding the offering of a monthly subscription to the financing of this app. I’d say around $7.99/month would be a good price for this app. This way it would seem quite a bit less daunting to access the premium features of this app. (Benefits those who don’t want to spend more on the short run, $8 compared to $60; but makes those people spend more in the long run, $96 compared to $60.) Seriously, I really like what you guys have done here with this app but until I see an option for a monthly subscription, I probably won’t use this app. -sincerely, chris.Version: 1.91
✓ App locked behind a paywallAfter a week of using the app I got locked behind a paywall and couldn’t use the app unless I payed for a subscription. Don’t buy it.Version: 1.108
✓ Allow for Apple to track the subscription smhThis might work, but I’m pretty sure they don’t include the subscription tie in to apple in order to make it hard to cancel and so it appears that you didn’t sign up for one in your Apple account. I find this to be a shady business practice, as even super cheap apps have this feature, and nearly EVERY high quality app has it as well. You have to manually enter a credit card and information into their system rather than private relay, again, even though nearly EVERY OTHER APP allows for the use of it. Aside from that, the app didn’t work for me at all. Constantly put me as having a dip when I was having a surge of energy, at a peak when I was dead tired, despite having about 60 nights of data going in. But to be honest, I don’t want to support a company clearly trying to make a fast buck at the expense of less technologically savvy consumers, and cashing in on the data they’re getting from not allowing private relay. For those want better transparency and an app to wake up, I recommend sleep cycle. If the app had the chops they wouldn’t have to purposely design a frustrating, shady, and unintuitive UI just to avoid allowing their customers to use tools within the App Store to protect their privacy and avoid the free trial window automation..Version: 1.261.0
✓ Didn’t work as describedDisappointed. Notifications and texts didn’t work as described when I set these up. I work with technology and have a strong technical acumen so if the reason for this was either config or user error then the app is still too precarious/unstable IMHO. I probably would have overlooked this and tried the app for a little longer if it had allowed a monthly subscription option that I could cancel at any time without losing a whole year’s spend on the app, but given that some things weren’t working properly I simply wasn’t prepared to risk an annual payment. The research behind what it does appears well done and basically well packaged - I think it’s a good concept, but not yet well enough executed to be worth my money. If they introduce a monthly-cancel-anytime option and/or improve the issues with notification/text failure, then I’d be open to trying this product again and providing a more favourable review..Version: 1.142
🙂 RISE: Sleep Tracker Positive Reviews
RISE: Sleep Tracker works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact RISE: Sleep Tracker.
⛔ RISE: Sleep Tracker Problems
